Name: 4 Hour Working Day
Price: 29 GBP
Availability: InStock

<div>
	<h3><strong>Description:</strong></h3>
<p><span>If you own a business or want to build a business, this Marketing and Sales Certificate Course will help you to get all the plans you will be needed.  By this course you will get knowledge about; drafting the original document; identifying the audience; gathering information; researching; describing products plan; and marketing, sales, and accounting terms. </span></p>
<p><span>By joining this course you will learn about research and analyze the individual's components needed for a business plan, using accounting terms to describe the future for you business, how to explain the purpose and future of your business in easy to understand terms, and much more.  </span></p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li><span>Identify what it means bythe term associated with 'marketing'</span></li>
<li><span>Find out the ways you can low-cost publicity so as to know of their names</span></li>
<li><span>Learn how you can improvise a marketing strategy along with a marketing campaign</span></li>
<li><span>Apply their time instead of their money so that you can market their company more proficiently</span></li>
<li><span>Realise how you can execute a SWOT analysis</span></li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Marketing and Sales Certificate Course </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Marketing and Sales Certificate Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Defining Marketing</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recognising Trends</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conducting Market Research</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategies for Success</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mission Statements</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Trade Shows</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing a Marketing Plan</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Increasing Business</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Saying No to New Business</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Advertising Myths</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Networking Tips</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Marketing and Sales Certificate Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Marketing and Sales Certificate Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Online Course Marketing

Finance Cert & Exam Prep

Marketing

Marketing Management

Commercial & Contract Management Certification Program (CCM)

Business & Marketing

Marketing and Sales Certificate Course

General Admission

<div>
	<h3><strong>Description:</strong></h3>
<p><span>Why are there so many different organizational systems and time management methods out there? The answer is simple: it's like any other personal challenge, like weight loss or money management. Theres no simple, one size fits all answer. You must build a solution that works for you.</span></p>
<p><span> By this Personal Development Boot Camp Training you will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. And you will emerge with a plan that works for you, so that you can start regaining control of your life.</span></p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li>Recognise the terms of personal proficiency and the skills sets can develop the personal productivity, as well as the attitudes we should nurture</li>
<li>Elaborate the reasons for which multi-tasking is a myth</li>
<li>Relate the role of long term goals for the short term effectiveness</li>
<li>Learn sharing a personal vision and improve dreams as well as goals from it</li>
<li>Execute the 80/20 rule know the way it should affect your planning</li>
<li>Recognise the features of a healthy organisation system</li>
<li>Improvise a strategy for a proficient workspace, involving a customised information centre as well as a filing system</li>
<li>Implement a system allowing them for processing any kind of information crossing their desk</li>
<li>Apply the Eisenhower principle to prioritise work as well as your routines so that you can simplify your life</li>
<li>Realise the reasons for which they procrastinate along with developing strategies to tackle tasks</li>
<li>Execute tools to turn their households more productive as well as more effective</li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Personal Development Boot Camp Training </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Personal Development Boot Camp Training</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Modules</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Understanding Personal Efficiency</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing the Right Attitude</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Laying the Foundation</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Building Blocks of a Good Organizational System</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Creating the Right Environment</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Setting Up Your Virtual Environment</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Setting Up Your Information Management Center</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Managing Information in Six Easy Steps</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Prioritizing Your Tasks</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Saying No</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Creating Routines</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Stopping Procrastination Now (Not Later!)</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Personal Development Boot Camp Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Personal Development Boot Camp Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Personal Development

Life Coach Training

Professional Skills Course (PSC)

Trainers Course

Continuous Professional Development (CPD)

Personal Productivity

Personal Development Boot Camp Training

<h2>Staying Healthy When Working From Home</h2><p>When travelling to work only involves moving from one room to another, rather than a physical commute, it is easy to get out of the habit of proper exercise. Building healthy activity and routines into your day is key to productivity and both physical and mental health.</p><p>As well as providing examples of best practice, including a healthy work / life balance, this session will encourage people to share their experiences of health, fitness and general wellbeing when working from home.</p><h3>Learning objectives</h3><ul><li>Identify sustainable health goals</li><li>Understand your motivators for implementing healthy habits</li><li>Create a plan that provides good work / life balance</li></ul><section>
                    <h3>Setting SMART health goals for remote working</h3><ul><li>What's important for you in a healthy lifestyle?</li><li>Are your goals sustainable?</li><li>What might prevent you from achieving them?</li></ul><h3>Let's get physical</h3><ul><li>Planning activity within your day</li><li>Taking physical breaks with a change of scenery</li><li>Simple exercise routines to boost energy and productivity</li></ul><h3>Mental health awareness</h3><ul><li>Remote working can still be stressful</li><li>How stress can work for us too</li><li>Practising daily mindfulness</li></ul><h3>Planning for work / life balance</h3><ul><li>Developing assertive behaviours</li><li>Saying 'No' without appearing awkward</li><li>Avoiding slipping back to old habits</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul><h3>Close</h3>


                </section>

Maximum Performance

Staying Healthy When Working From Home

<div>
<div>
<div>
<div>
<div>
<div>
<p>Master Productivity &amp; Time Management In Under 40 Minutes is a concise course designed to help you overcome productivity challenges and improve time management skills effectively within a short duration.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ul>
<li>Identify and eliminate productivity killers that hinder your efficiency.</li>
<li>Utilize willpower effectively to boost productivity.</li>
<li>Learn the art of planning your day for maximum productivity.</li>
<li>Follow 5 practical steps to achieve unlimited productivity.</li>
<li>Optimize your morning routine to enhance productivity.</li>
<li>Enter the state of flow to unleash productivity and achieve better results.</li>
<li>Master the art of delegation and saying no to improve productivity.</li>
<li>Overcome procrastination and stay focused on your tasks.</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
<h3><b>Why buy this Master Productivity &amp; Time Management In Under 40 Minutes?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Master Productivity &amp; Time Management In Under 40 Minutes</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Master Productivity &amp; Time Management In Under 40 Minutes</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Master Productivity &amp; Time Management In Under 40 Minutes</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Master Productivity &amp; Time Management In Under 40 Minutes</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Master Productivity &amp; Time Management In Under 40 Minutes </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Master Productivity &amp; Time Management In Under 40 Minutes</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What You Will Learn In This Course</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Productivity Killers &amp; How To Overcome Them</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Right Way to Use Your Willpower To Be More Productive</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Magic Of Planning Your Day The Right Way</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>5 Steps To Unlimited Productivity</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What You Should Do When You Arrive at The Office</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Enter the FLOW to Unleash Your Productivity &amp; Results</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Delegate &amp; Say No For More Productivity</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Your Time in The Morning For More Productivity</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Kill Procrastination</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recap + More Productivity Advice</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Office Skills & Productivity

Time Management

Online Course Creation

Master Productivity & Time Management In Under 40 Minutes

<section>
						<div>
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			<div>
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			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Are you struggling to make the most of your day? Feel like there's never enough time to get everything done? This Ultimate Productivity &amp; Time Management In Under 40 Minutes course is your gateway to breaking free from the shackles of inefficiency. Prepare to be captivated as we unveil the secrets to mastering your minutes and unlocking a world of accomplishment.</p><p>In this immersive experience, you'll uncover the clandestine world of productivity killers and emerge armed with a repertoire of strategies to conquer them. Your willpower, often untapped, becomes a formidable weapon in the battle for productivity supremacy. But that's just the beginning. We'll guide you through the intricacies of crafting a day that bows to your command, introducing you to a five-step paradigm that promises boundless productivity. With the guidance to navigate the office landscape and the coveted knowledge of entering the elusive state of 'FLOW,' you'll witness the metamorphosis of your workdays.</p><p>Effective time management is crucial for achieving success in any area of life. Setting clear goals, prioritising tasks, and avoiding procrastination are key elements of time management that can help you stay organised and focused, ultimately leading to a more balanced and fulfilling life.</p><p>Delegation and the power of 'no' take centre stage as you learn to streamline your efforts. Your mornings will cease to be mere routines and transform into the foundation of your productivity. But this isn't just a course; it's a transformational expedition, culminating in a crescendo of wisdom that leaves procrastination quaking in its boots. The horizon of possibility stretches beyond these words - it beckons to those ready to rewrite their productivity narrative.</p><p>Enrol in this Productivity &amp; Time Management course and step into a realm where time bends to your will and accomplishments know no bounds.</p></div>
				</div>
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			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Identify common productivity killers and develop strategies to overcome them.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Leverage your willpower effectively for increased productivity.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Plan your day efficiently to accomplish more in less time.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Implement a 5-step approach to achieve unlimited productivity.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Utilise the 'FLOW' state to enhance productivity and results.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
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			</div>
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				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Improve your productivity and accomplish more in less time.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn proven strategies to overcome common productivity killers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop a morning routine that sets a positive and productive tone for the day.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Master the art of delegation and saying no to enhance productivity.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain actionable advice to kill procrastination and stay motivated.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Productivity Consultant</span>
									</li>
								<li>
											<span>
													</span>
										<span>Time Management Coach</span>
									</li>
								<li>
											<span>
													</span>
										<span>Project Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Operations Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Executive Assistant</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>A desire to improve your productivity and time management skills.</span>
									</li>
								<li>
											<span>
													</span>
										<span>A willingness to change current habits and adopt new strategies.</span>
									</li>
								<li>
											<span>
													</span>
										<span>An open mind to learn and apply new concepts.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Section 01: What You Will Learn In This Course	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What You Will Learn In This Course</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: The Productivity Killers &amp; How To Overcome Them	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Productivity Killers &amp; How To Overcome Them</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 03: The Right Way to Use Your Willpower To Be More Productive	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Right Way to Use Your Willpower To Be More Productive</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 04: The Magic Of Planning Your Day The Right Way	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Magic Of Planning Your Day The Right Way</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 05: 5 Steps To Unlimited Productivity	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>5 Steps To Unlimited Productivity</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 06: What You Should Do When You Arrive at The Office	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What You Should Do When You Arrive at The Office</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 07: How to Enter the FLOW to Unleash Your Productivity &amp; Results	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Enter the FLOW to Unleash Your Productivity &amp; Results</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 08: Delegate &amp; Say No For More Productivity	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Delegate &amp; Say No For More Productivity</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 09: Your Time in The Morning For More Productivity	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Your Time in The Morning For More Productivity</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 10: How To Kill Procrastination	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How To Kill Procrastination</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 11: Recap + More Productivity Advice	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Recap + More Productivity Advice</td><td><span>🕐 00:05:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Office Productivity

Dive into Ultimate Productivity and time Management in Under 40 Minutes-where efficiency meets empowerment. Transform your days today!

Ultimate Productivity & Time Management In Under 40 Minutes

<h2>Prioritisation When Working From Home</h2><p>Most people find it harder to maintain focus on work priorities when working from home.</p><p>Although we might have fewer interruptions from colleagues, the greater danger lies in domestic temptations, distractions and interruptions. This is especially true when partners, children and elderly relatives share your home.</p><p>This webinar will help you explore how best to manage the time you have when working remotely. It will offer different approaches to planning your work with all the additional pressures and anxieties you face in the current situation. Working more effectively, by structuring your day around peak energy and personal demands, can stop you feeling overwhelmed. It's also important to know how to maintain a healthy work / life balance. This means being confident and assertive when saying 'no' to unrealistic requests that trespass upon your personal time.</p><h3>Learning objectives</h3><ul><li>Understand what's most important when prioritising your activities</li><li>Be realistic when planning your day, so that you maintain balance in your life</li><li>Create effective systems and habits that support this ethos</li><li>Develop strategies for enforcing these new boundaries</li></ul><section>
                    <h3>Understanding what's most important</h3><ul><li>What's your purpose?</li><li>Which comes first, important or urgent?</li><li>Planning ahead to reduce stress</li></ul><h3>Being realistic</h3><ul><li>Being realistic about how long tasks actually take</li><li>Do less and obsess!</li><li>Experimenting with your new plan</li></ul><h3>Creating effective systems and habits</h3><ul><li>Understanding your long-term habits</li><li>Planning work around your energy highs and lows</li><li>Dealing with temptations, distractions and interruptions when working from home?</li><li>The 4Ds approach</li></ul><h3>Developing strategies</h3><ul><li>Blocking time</li><li>Finding what works for you</li><li>Enforcing boundaries</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul><h3>Close</h3>


                </section>

Prioritisation When Working From Home

<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">Have you ever found yourself saying one thing but meaning another?</li><li fr-original-style="" style="box-sizing: border-box;">Do you often find yourself pleasing others at the expense of your own desires?</li><li fr-original-style="" style="box-sizing: border-box;">Do you wish to improve your communication skills to improve relationships?</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">It&rsquo;s time to explore when to say YES and NO to get a win-win situation for all!</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Let&rsquo;s be real: saying NO gracefully can be tougher than we would like to be. Guilt, shame, fear of hurting others, and the desire to fit in often lead us to say yes when we should say no. We end up in situations, with people, or in places we don&rsquo;t want to be, draining our energy. In the process, we miss out on opportunities we secretly long for or lose ourselves.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Boundaries, is a term often used in the most sensitive area of our lives &ndash; our relationships.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">But what if I told you that establishing healthy boundaries begins with knowing yourself on a deeper level?</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sometimes we are quick enough to label others as &ldquo;toxic&rdquo;, but what about our own relationship with ourselves?<br fr-original-style="" style="box-sizing: border-box;">What boundaries and standards have you set up for yourself to express the authentic you?<br fr-original-style="" style="box-sizing: border-box;">How well do you know yourself to avoid toxic relationships in the first place?</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Many point fingers at others, but only a few are courageous enough to delve deep into the root causes and make lasting changes.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">I can feel your frustration and desire to take your life and relationships to a new level. I was in similar situations many times to only learn my lessons the hard and long way - blame game, guilt trip, judging yourself or avoidance are no solutions to a lasting fulfilling life.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Let me invite you to an online workshop to expand your understanding of boundaries on a profound level.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this workshop, you will:</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">Dive deep into the true essence of boundaries, exploring how they were or were not created in the first place</li><li fr-original-style="" style="box-sizing: border-box;">Explore the core of who YOU are and how self-awareness shapes your boundaries and life in general</li><li fr-original-style="" style="box-sizing: border-box;">Learn real-life examples, exercises, and practical tools to establish healthy boundaries for yourself</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">It&rsquo;s time to reclaim your power, understand the real you, and create a life you love.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Join us for this transformative workshop and take the first step towards becoming the empowered leader of your life and secure your place NOW!</p>

MartinaK - Clarity and Alignment Coach

Healthy boundaries start by knowing yourself at a deeper level. Learn how, who and when to say Yes or No to in a way that serves all.

All about Boundaries and YOU! Workshop to set up healthy boundaries.

<div>
	<h3><strong>Description</strong></h3>
<p><span>Learn to organize your work based on priority and know to fulfil the task in time with proper daily planning. If you want to learn the secret strategies of making your work done by following the right daily plan, then enrol the <strong>Daily Planning Training</strong> course and starts learning.</span></p>
<p><span>Planning is a must for every aspect of life including personal achievement, business goal or educational goals. As it allows you to prioritize your work and helps you to get more done in less time, planning is essential for achieving a certain goal. If you want success, then daily planning is a surefire way that will help you to obtain your goals and objectives. Instead of these, daily planning guides you to produce quality work and keeps you disciplined.</span></p>
<p><span>The course is designed to teach you the techniques of planning achievable goals. Inside the course, you will learn how to become stress-free and plan in a way that is easily achievable. The methods of splitting the tasks into various time and ways will be discussed in the course. The necessity of daily planning, the strategies of saying 'No' or 'Yes', the methods of dealing with telephones, and other interactions will also be explained thoroughly. Apart from these, you will learn to analyse the gap of your current situation and the desired goal.</span></p>
<p><span>To recapitulate, the course not only explains the importance of daily planning but also shows you how to plan effectively. </span></p>
<h3><b>Assessment:</b></h3>
<p>This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.</p>
<h3><strong>Certification:</strong></h3>
<p>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</p>
<h3><b>Who is this Course for?</b></h3>
<p><strong>Daily Planning Training</strong> is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic background.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Daily Planning Training</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Introduction &amp; getting started</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Introduction to Daily Planning</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 2 week challenge - video</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Let's set the scene</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mind the gap!</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Thieves &amp; Pirates</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A short introduction to this section</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing time pirates</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Do I procrastinate? ..... I'll have to think about that!</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Is Big Data Important?</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let's tackle it NOW!</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Not another meeting?!</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marvellous Meetings</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Interruptions, interruptions, interruptions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>ring, ring' 'do you have a minute' &amp; the FAT attack</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The holy grail</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 'zero inbox'</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">PPPPP</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PPPPP introduction</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>step by step</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The to-do-list</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>To-Do-Lists</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Prime &amp; down time</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Prime &amp; down time</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Daily planning chart</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What a plan looks like and what goes where</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Yes or No?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>just say 'no'!</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'yes'</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">An action plan for success</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A 10 step plan for fulproof success</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">A daily planning visual metaphor - you don't want to skip this!</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>I can't fit everything in.or can I</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Summary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Summary</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Bonus Lecture</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Bonus Lecture</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Lesson Planning

Microsoft Planner

Daily Planning Training

<p>Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>Learn how to turn one-time visitors into loyal clients by being proficient in useful strategies! To improve production and efficiency, close the gaps. To become a self-assured customer service advisor, acquire and develop more sophisticated abilities. Enrol today to utilise your extraordinary abilities to help create or ruin businesses. People remember a company's treatment of them more clearly than its goods.</p><p>This premium QLS endorsed course comes with intensive study modules, dedicated tutor assistance, flexible learning opportunity and a globally recognised Customer Service certification all-together. Thus, successful completion of our course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>Furthermore, we guarantee that our first-class performance in this course will be of the highest calibre for both of us. You will learn from the best resources available for this wonderful course, which will open up a world of options for you to seize and succeed in. This course is really an incredible deal, especially considering the price! You should definitely not pass up this investment!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Why Learn Customer Service with us: </strong></p><p>We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the c</strong><strong>ourse</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Assignment Help</li><li>QLS Endorsed Advisor Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum </strong></p><p><strong> Module :01</strong></p><ul><li>Understanding Customer Service</li><li>Identifying Customer Expectations</li><li>Providing Excellent Customer Service</li></ul><p><strong> Module: 02</strong></p><ul><li>Focusing on Your Customer</li><li>Customer Service and the Telephone</li><li>Handling Complaints</li><li>Enduring Stress during Customer Service</li></ul><p><strong> Module: 03</strong></p><ul><li>Communication Skills in Customer Service</li><li>Dealing With Challenges Assertively</li><li>Dealing With Difficult People</li><li>Dealing With Stress in Customer Service</li><li>Meeting Expectations</li><li>Setting Goals in Customer Service</li><li>Seven Steps to Customer Problem Solving</li><li>Telephone Techniques</li><li>The Fifth Critical Element - Measure It</li><li>The Fourth Critical Element - Be a Problem Solver</li><li>The Second Critical Element - Defined in Your Organization</li><li>The Sixth Critical Element - Reinforce It</li><li>The Third Critical Element - Given Life by the Employees</li><li>What is Customer Service</li><li>Who Are Your Customers?</li></ul><p><strong> Module: 04</strong></p><ul><li>Six Critical Elements in Customer Service</li><li>Understanding Leadership in Customer Service</li><li>Five Practices of Leadership in Customer Service</li></ul><p><strong> Module: 05</strong></p><ul><li>Asking the Right Questions</li><li>Close with Vocals</li><li>Closing Down the Voice</li><li>Cold and Warm Calls in Customer Service</li><li>Developing a Script</li><li>Did You Hear Me?</li><li>It's More Than Just a Phase</li><li>Negotiation Techniques in Customer Service</li><li>News from Within</li><li>Perfecting the Script in Customer Service</li><li>Phone Tag and Getting the Call Back</li><li>Sales by Phone</li><li>Saying No in Customer Service</li><li>Staying Out of Voice Mail Jail</li><li>Stress Busting</li><li>Taking Messages</li><li>This is My Mentor</li><li>To Serve and Delight in Customer Service</li><li>Verbal Communication Techniques</li><li>What's Missing in Telephone Communication?</li><li>Who are Your Customers?</li></ul><p><strong> Module: 06</strong></p><ul><li>Building the Future in Customer Service</li><li>Checklist for Success</li><li>Considerations in Tool Selection</li><li>Customer Relationship Management</li><li>Evaluating and Reviewing Your Program</li><li>Homegrown vs. Application Service Provider</li><li>Requirement Driven Product Selection</li><li>Strategies for Customer Retention</li><li>The Development Team</li><li>What CRM Is and Who It Serves</li></ul><p><strong>Module: 07</strong></p><ul><li>Getting Started</li><li>It Starts at the Top</li><li>Peer Training in Customer Service</li><li>How to Build Rapport</li><li>Learn to Listen</li><li>Manners Matter - Etiquette &amp; Customer Service (I)</li><li>Manners Matter - Etiquette &amp; Customer Service (II)</li><li>Handling Difficult Customers</li><li>Getting the Necessary Information</li><li>Performance Evaluations</li><li>Training Doesn't Stop</li><li>Wrapping Up</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Students need to finish and turn in a thorough assignment covering all topics in our curriculum. Our expert tutor will review the assignment to make sure it meets Quality Learning Systems (QLS) standards. Once the assessment is successful and passes a quality check, students will be awarded a certificate for completing the Advisor Course Course.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After the course, participants will receive an endorsed certificate as proof of successful completion. The learner may request a certificate if they complete all course assessments.</p><p><strong>Endorsement:</strong></p><p>This certified course is approved by QLS as a well-qualified, non-regulated training program. A trainer will be available to address your inquiries, including guidance on your pathways to higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is available to everyone. The Advisor Course Course is perfect for those who want to acquire detailed knowledge and effective skills to enter the relevant sector with promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for enrolling in the Advisor Course course. Therefore, learners do not need previous qualifications to sign up for this course.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Diploma in Customer Service Advisor at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            £75
        </p>

                        </div>

Kingston Open College

Learning & Development

Customer Care

Customer Service

Service Design Courses (SDC)

ELS (Effective Learning Service)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Customer Service  - Level 5 (QLS Endorsed)

SkillWise

4 Hour Working Day

<h2>The Art of Negotiation: Virtual In-House Training</h2>
<p>Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations.</p>
<p>The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation.</p><h3>What you Will Learn</h3><ul><li>Master the different ways to say 'no'</li><li>Determine negotiation strategies based on typical client strategies</li><li>Develop solutions to break deadlocks</li></ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Course structure</li><li>Course goals and objectives</li><li>Establishing personal learning objectives</li></ul><h3>Foundation Concepts</h3><ul><li>Exercise: Most Challenging Scenarios and Outcomes</li><li>Debrief: Impact versus intent</li><li>Addressing customer expectations</li><li>Needs versus wants</li><li>Key skills for managing customer relationships</li><li>Elicitation (requirements gathering)</li><li>Communication and active listening</li><li>Sensitivity and empathy</li></ul><h3>Handling Difficult Conversations</h3><ul><li>Saying 'no'</li><li>The Ladder of Inference</li><li>4-Step approach for handling difficult conversations</li><li>Characteristics of a trusted advisor</li></ul><h3>Communication Best Practices</h3><ul><li>Attunement and active listening</li><li>Exercise: Identifying Effective Techniques</li><li>Communication pitfalls and best practices</li><li>Building rapport and influence</li><li>Words of wisdom</li><li>Exercise: Reflection on Challenges</li></ul><h3>Negotiation Strategies</h3><ul><li>Negotiation basics</li><li>Five phases of negotiation</li><li>Identifying different strategies</li><li>Traditional versus Progressive</li><li>Hard - Soft - Principled</li><li>Exercise: Your Preferred Techniques</li><li>Selecting appropriate strategy for project negotiations</li><li>Common pitfalls to avoid</li><li>The impact of culture on negotiation</li><li>Looking at conflict through the lens of negotiation</li><li>Exercise: Mapping a Resolution</li></ul>


                </section>

IIL Europe Ltd

The Art of Negotiation: Virtual In-House Training

London

<h2>The Art of Negotiation: In-House Training</h2>
<p>Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations.</p>
<p>The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation.</p><h3>What you Will Learn</h3><ul><li>Master the different ways to say 'no'</li><li>Determine negotiation strategies based on typical client strategies</li><li>Develop solutions to break deadlocks</li></ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Course structure</li><li>Course goals and objectives</li><li>Establishing personal learning objectives</li></ul><h3>Foundation Concepts</h3><ul><li>Exercise: Most Challenging Scenarios and Outcomes</li><li>Debrief: Impact versus intent</li><li>Addressing customer expectations</li><li>Needs versus wants</li><li>Key skills for managing customer relationships</li><li>Elicitation (requirements gathering)</li><li>Communication and active listening</li><li>Sensitivity and empathy</li></ul><h3>Handling Difficult Conversations</h3><ul><li>Saying 'no'</li><li>The Ladder of Inference</li><li>4-Step approach for handling difficult conversations</li><li>Characteristics of a trusted advisor</li></ul><h3>Communication Best Practices</h3><ul><li>Attunement and active listening</li><li>Exercise: Identifying Effective Techniques</li><li>Communication pitfalls and best practices</li><li>Building rapport and influence</li><li>Words of wisdom</li><li>Exercise: Reflection on Challenges</li></ul><h3>Negotiation Strategies</h3><ul><li>Negotiation basics</li><li>Five phases of negotiation</li><li>Identifying different strategies</li><li>Traditional versus Progressive</li><li>Hard - Soft - Principled</li><li>Exercise: Your Preferred Techniques</li><li>Selecting appropriate strategy for project negotiations</li><li>Common pitfalls to avoid</li><li>The impact of culture on negotiation</li><li>Looking at conflict through the lens of negotiation</li><li>Exercise: Mapping a Resolution</li></ul>


                </section>

The Art of Negotiation: In-House Training

<h2>The Art of Negotiation (Virtual)</h2>
 <p>Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations.</p>
 <p>The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation.</p><h3>What You Will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Master the different ways to say 'no'</li>
 <li>Determine negotiation strategies based on typical client strategies</li>
 <li>Develop solutions to break deadlocks</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course structure</li> <li>Course goals and objectives</li> <li>Establishing personal learning objectives</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Exercise: Most Challenging Scenarios and Outcomes</li> <li>Debrief: Impact versus intent</li> <li>Addressing customer expectations</li> <li>Needs versus wants</li> <li>Key skills for managing customer relationships</li> <li>o Elicitation (requirements gathering)</li> <li>o Communication and active listening</li> <li>o Sensitivity and empathy</li> </ul> <h3>Handling Difficult Conversations</h3> <ul> <li>Saying 'no'</li> <li>The Ladder of Inference</li> <li>4-Step approach for handling difficult conversations</li> <li>Characteristics of a trusted advisor</li> </ul> <h3>Communication Best Practices</h3> <ul> <li>Attunement and active listening</li> <li>Exercise: Identifying Effective Techniques</li> <li>Communication pitfalls and best practices</li> <li>Building rapport and influence</li> <li>Words of wisdom</li> <li>Exercise: Reflection on Challenges</li> </ul> <h3>Negotiation Strategies</h3> <ul> <li>Negotiation basics</li> <li>Five phases of negotiation</li> <li>Identifying different strategies</li> <li>o Traditional versus Progressive</li> <li>o Hard - Soft - Principled</li> <li>o Exercise: Your Preferred Techniques</li> <li>Selecting appropriate strategy for project negotiations</li> <li>o Common pitfalls to avoid</li> <li>o The impact of culture on negotiation</li> <li>Looking at conflict through the lens of negotiation</li> <li>Exercise: Mapping a Resolution</li> </ul>


                </section>

The Art of Negotiation (Virtual)

Birmingham

Telford

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee&#39;s sense of relevance and personalisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes.&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation&#39;s success.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation&#39;s success by using the same principles when managing and leading their people.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.</span></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">&ldquo;If you stop trying to please others and just do the right thing,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">with authenticity, transparency, and integrity,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">you will win the hearts and minds of those about you organically.&rdquo;</span></strong></p></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">LENGTH</span></strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">7to 10 months (Usually one workshop per month).&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT PROGRAMME START</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Let&#39;s chat and confirm a date.</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROGRAMME DELIVERY</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">In Person only at your company or a venue (hotel, conference centre) of your choice.&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><hr style="color: rgb(33, 33, 33); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Suitability - Who should attend?</span></h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs &#39;fixing.&#39; At LaPD Solutions, it&rsquo;s what we do.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Only</strong> then will they attain the best possible success and profit margin.</span></p></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div fr-original-style="" style="box-sizing: border-box;"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Programme Content (to be designed from your specific needs)</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is Emotional Intelligence (EI).&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">EI Self Assessment.&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Our Moccasin Approach&reg; and our EI Tree&reg;.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Models of Leadership and designing our perfect leader and manager.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Building &amp; Maintaining Trust.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">My Impact on Others.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is inclusive Leadership?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Equality, Equity, Diversity and Inclusion.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Bias and Unconscious bias.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Groups vs Teams and how they differ.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Delegation and our Delegation Matrix.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Saying &#39;No&#39;&hellip; (the right way).</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The neuroscience behind decision-making.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Silo/Collaborative working - Approaching change.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is a failure, and why do we fear failure so much?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisational Culture, our Values.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Words versus actions!</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">A &#39;People Strategy&#39; - why have one?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Performance Management - design it.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The Colleague Engagement Ladder.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Courageous conversations and how to manage them.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Boosting our self-confidence and self-esteem.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Psychological safety; emotional security/safety &ndash; ES2</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">See an example of one of our programmes by </span><a href="https://www.lapd.solutions/example-ei-based-leadership-and-management-programmes.html" target="_blank" rel="noopener noreferrer" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201);">clicking here</span></a><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">.</span></div></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"> </span></h2><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Programme delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div></div></div></div></div></div></div>

Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee's sense of relevance and personalisation.
They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes. 
We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation's success.
We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation's success by using the same principles when managing and leading their people.
Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.
Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.
“If you stop trying to please others and just do the right thing,
with authenticity, transparency, and integrity,
you will win the hearts and minds of those about you organically.”




LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.
Why? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.
Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs 'fixing.' At LaPD Solutions, it’s what we do.
Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. Only then will they attain the best possible success and profit margin.
Programme Content (to be designed from your specific needs)
What is Emotional Intelligence (EI).
EI Self Assessment.
Our Moccasin Approach® and our EI Tree®.
Models of Leadership and designing our perfect leader and manager.
Building & Maintaining Trust.
My Impact on Others.
What is inclusive Leadership?
Equality, Equity, Diversity and Inclusion.
Bias and Unconscious bias.
Groups vs Teams and how they differ.
Delegation and our Delegation Matrix.
Saying 'No'… (the right way).
The neuroscience behind decision-making.
Silo/Collaborative working - Approaching change.
What is a failure, and why do we fear failure so much?
Organisational Culture, our Values.
Words versus actions!
A 'People Strategy' - why have one?
Performance Management - design it.
The Colleague Engagement Ladder.
Courageous conversations and how to manage them.
Boosting our self-confidence and self-esteem.
Psychological safety; emotional security/safety – ES2
See an example of one of our programmes by clicking here.
 
Programme delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Business Leadership

Leadership Skills

Women In Leadership

Leadership

Leadership Development

Employee Management

Delegation

Leadership and Management development, Leadership training, management training, Leadership development

Leadership and Management Programmes

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					<div><p><span>To learn about mindfulness and effectively regaining control of your life, take this course on Certificate in Mindfulness and Self Control.</span></p><p><span>This Certificate in Mindfulness and Self Control  course teaches you how to deal with saying no and how to achieve more by improving your mindset. </span></p><p><span>This course takes you through the various ways to have control of your life. Upon completion, you will be confident in knowing when to say no and what to say no to. Furthermore, this Certificate in Mindfulness and Self Control course highlights the importance of saying no. If you are interested in understanding how to improve your life by doing more of what matters, this course is for you.</span></p></div>
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					<div><p><b>Certificate in Mindfulness and Self Control</b><span> is a best selling course developed by industry experts and already helped tons of students like you. It is suitable for anyone who wants to improve their knowledge and skills in the </span><b>[course_category]</b><span> or relevant sector. </span></p><p><span>This course is accredited by <strong>CPD,</strong></span><b> </b><span>so you will get a career boost upon completing this course. Our </span><b>Certificate in Mindfulness and Self Control</b><span> is packed with </span><b>29</b><span> modules and </span><b>2 hours, 35 minutes</b><span> of study. You will be awarded with a certificate of completion, the proof of your expertise in this field. If you want to get a job or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website.</span></p><p><span>It doesn't matter if you are willing to study full-time or part-time. This course is designed for any type of student and you can even complete it at your own pace. The materials are accessible from anyplace, any device and anytime. </span></p><p><span>Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p></div>
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Course Cloud

Certificate in Mindfulness and Self Control

<p>ð Unlock the Power of Assertive Communication and Transform Your Relationships with 'Mastering Assertive Communication: Setting Boundaries with Grace' Online Course! ð</p><p> </p><p>Module 1: 'NO Is Sometimes The Safest Word' Discover the transformative strength behind the word 'NO' and learn when and how to use it to protect your time, energy, and well-being. Embrace the art of assertive communication to create healthier boundaries.</p><p>Module 2: 'The Biggest Mistakes People Make' Identify common pitfalls in communication and understand how these mistakes hinder assertiveness. Gain insights into recognizing and overcoming these hurdles effectively.</p><p>Module 3: 'Why Is It So Difficult To Say NO' Delve into the psychological and emotional factors that make saying 'NO' challenging. Uncover techniques to manage discomfort and build the confidence to express yourself assertively.</p><p>Module 4: 'How To Say It Without Saying It' Explore indirect yet effective communication methods to convey boundaries gracefully. Learn the subtle yet powerful ways to articulate your needs without explicitly using the word 'NO'.</p><p>Module 5: 'It Is Your Responsibility' Understand the importance of taking ownership of your boundaries and communicating them clearly. Develop strategies to navigate difficult situations while upholding your assertiveness.</p><p>Module 6: 'What Do I Do Next' Equip yourself with practical tools and actionable steps to implement assertive communication in various aspects of your life. Create a personalized plan to maintain boundaries confidently.</p><p> </p><p>ð Join this transformative journey and unlock the keys to assertive communication that will empower you to navigate relationships, professional settings, and personal interactions with confidence and grace. Enroll now in 'Mastering Assertive Communication: Setting Boundaries with Grace' and start your journey towards a more empowered, fulfilling life! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
SAYING NO - TACTICS AND TECHNIQUES</h4><div><div><ul><li><div>
<span></span><h5>
Why Is It So Difficult To Say NO</h5></div><div>
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00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
NO Is Sometimes The Safest Word</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Biggest Mistakes People Make</h5></div><div>
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00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
How To Say It Without Saying It</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
It Is Your Responsibility</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What Do I Do Next</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Mastering Assertive Communication: Setting Boundaries with Grace

<p>The course 'Learn When to Say No' aims to help individuals understand the importance of saying no, the challenges associated with it, and practical strategies for saying no effectively. Participants will learn what situations to say no to, when to say no, and how to communicate their boundaries confidently.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Recognize the significance of saying no and comprehend the difficulties in doing so.</li>
<li>Identify specific situations where saying no is appropriate and learn to determine the right timing for expressing no.</li>
<li>Develop effective communication skills to confidently say no in various scenarios.</li>
<li>Acquire practical strategies and tools to handle challenging situations and navigate through potential conflicts when saying no.</li>
</ol>
<h3><b>Why buy this Learn When to Say No?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Learn When to Say No</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Learn When to Say No</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Learn When to Say No</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Learn When to Say No</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Learn When to Say No </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Section 01: The Why of No - why No matters and why it's hard to say</td>
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					<td><i></i></td>
					<td>Why is No Important?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td><i></i></td>
					<td>Why is No Difficult? Your Inner Gopher</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td><i></i></td>
					<td>Why is No Difficult? Six things that Drive you to Say Yes</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
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					<td colspan="4">Section 02: The What of No - What to say No to, and when to say it</td>
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					<td><i></i></td>
					<td>How to Challenge your Instincts on No</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>What to Say No to</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Specific things to Say No to</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>When to Say No</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>What are your Choices?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>When to Say No to Relationships</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What does No Mean?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 03: How to say NO in lots of situations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to be Happy with No</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Decide Yes or No: Six Tools to Help Make Your Decision</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Decide Yes or No: Six Ways of Thinking about Any Problem</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Make No Feel Easier</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Say No</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to say No to Friends and Loved Ones</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to say No to your Customers</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to say No to False Assumptions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to say No to Temptation</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Get on with it: How to say No to Procrastination</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Get on with it: How to say No to Procrastination</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to say No in Negotiations</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>More Tips on How to Say No</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 04: The What if of No; I've got you covered</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What if they Resist your No?</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What if you want to Say Yes?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Four 'What if?' Questions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What if you don't Follow my Advice?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Learn When to Say No</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Learning To Learn

Learn When to Say No

<h2><strong>Instructor-led training online.<img class="alignright size-full wp-image-17112 lazyloaded" title="Secretary PA Training 1" src="https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training-.png" sizes="(max-width: 150px) 100vw, 150px" srcset="https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training-.png 150w, https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training--100x150.png 100w" alt="Online Training" width="150" height="225" data-src="https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training-.png" data-srcset="https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training-.png 150w, https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training--100x150.png 100w" /></strong></h2>
<p data-wpmeteor-mouseover="true" data-wpmeteor-mouseout="true"><strong>Courses are also delivered as Instructor-led training online.&nbsp;</strong>Instructors deliver training in a&nbsp;classroom&nbsp;format, as an interactive workshop, demonstrating with the opportunity for learners to practice, virtually, using&nbsp;<a href="https://en.wikipedia.org/wiki/Video-conferencing" target="_blank" rel="noopener">video-conferencing</a>&nbsp;tools. The instructors have facilitation and teaching skills, where they use different methods to engage learners and embrace different&nbsp;<a href="https://en.wikipedia.org/wiki/Learning_styles" target="_blank" rel="noopener">learning styles</a>. Please contact us if you would discuss this further.&nbsp;<a title="Call Or email US" href="https://taylor-mason.co.uk/contact-us/">Contact Us.</a></p>
<h3 class="padb5 evo_h3">TRAINING COURSE DETAILS</h3>
<div class="eventon_desc_in">
<h3>SECRETARY &amp; PA TRAINING</h3>
<p>During this two day course, you will develop a learning-based action plan to take back to your workplace ensuring that you can put the learning into action as soon as you are back at your&nbsp;desk.</p>
<p>Behind every successful Chief Executive Officer is a secretary that makes sure everything is attended to each day. Whether your company is in the field of telecommunications, food or retail, for example, executive secretaries play a pivotal role in your operations. Without a secretary or executive PA to schedule these, someone in your business may miss an important meeting or find themselves with a scheduling conflict. Of course, these problems can limit productivity and even cost the company money or other resources.</p>
<p>These are just some of the many reasons why it is important to have competent secretaries attending to your top officers. Becoming a top PA is so important that this role must be recognised and further developed. Good quality and effective business administration courses, secretarial courses and PA courses are what is needed with a focus on&nbsp;<strong>secretarial pa development</strong>.</p>
<p><strong>What you will learn:</strong></p>
<p align="JUSTIFY">During this two day course, you will develop a learning-based action plan to take back to your workplace ensuring that you can put the learning into action as soon as you are back at your&nbsp;desk.</p>
<h4><strong>The knowledge and practical skills you will learn&nbsp;include:</strong></h4>
<ul>
<li>Planning&nbsp;&amp;&nbsp;Organisation</li>
<li>Management&nbsp;Skills</li>
<li>Communication&nbsp;Skills</li>
<li>Meetings and&nbsp;Presentations</li>
<li>Departmental Improvement Suggestions</li>
</ul>
<p>&nbsp;</p>
<h4>During the course you cover:</h4>
<p>During this interactive, linked and practical secretary/PA development course you will learn:</p>
<p><em><strong>Planning&nbsp;&amp;&nbsp;Organisation</strong></em></p>
<ul>
<li>Time management&nbsp;skills</li>
<li>Using a time management&nbsp;matrix</li>
<li>Planning&nbsp;&amp;&nbsp;prioritising&nbsp;workloads</li>
<li>Managing workloads to meet timelines</li>
<li>Eliminating time&nbsp;wasters</li>
<li>Setting SMART&nbsp;objectives</li>
<li>Motivate yourself to use time creatively and&nbsp;productively</li>
</ul>
<p><em><strong>Management&nbsp;Skills</strong></em></p>
<ul>
<li>Managing self and&nbsp;others</li>
<li>Effective&nbsp;delegation</li>
<li>Performance&nbsp;management</li>
<li>Building&nbsp;relationships</li>
<li>Managing day to day&nbsp;situations</li>
<li>Action plans based on planning, organising and management&nbsp;skills</li>
</ul>
<p><em><strong>Communication&nbsp;Skills</strong></em></p>
<ul>
<li>Spoken communication &ndash; overview of telephone, face to face, body language, tone&nbsp;&amp;&nbsp;words</li>
<li>Written communication &ndash; overview of business writing, composing professional emails, faxes, memos,&nbsp;letters</li>
</ul>
<p><em><strong>Assertiveness&nbsp;Skills</strong></em></p>
<ul>
<li>Being assertive and not aggressive in the&nbsp;workplace</li>
<li>Saying no&nbsp;assertively</li>
<li>Understanding&nbsp;assertiveness</li>
</ul>
<p><em><strong>Meetings</strong></em></p>
<ul>
<li>Meeting&nbsp;preparation</li>
<li>Overview of successful minute&nbsp;taking</li>
<li>Preparing and delivering&nbsp;presentations</li>
<li>Action plans linked to communication, assertiveness and&nbsp;meetings</li>
<li>Departmental Improvement Suggestions&nbsp;</li>
</ul>
</div>

EduTech - Taylor Mason

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

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