Name: Admin, Secretarial & PA at QLS Level 5 Diploma
Price: 100 GBP
Availability: InStock

<p>Level 3 Diploma in Office Skills &amp; Receptionist course teaches you everything on the Level 3 Diploma in Office Skills &amp; Receptionist topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. </p><p>This Level 3 Diploma in Office Skills &amp; Receptionist course is a comprehensive course designed to provide a detailed understanding of the nature of the Level 3 Diploma in Office Skills &amp; Receptionist related sector and your key roles within it.</p><p>The training materials of this Level 3 Diploma in Office Skills &amp; Receptionist course are available online for you to learn at your own pace and fast-track your career with ease.</p><p><strong>Key Features of </strong><strong>Level 3 Diploma in Office Skills &amp; Receptionist</strong></p><ul><li>CPD Accredited Level 3 Diploma in Office Skills &amp; Receptionist Course</li><li>Instant PDF certificate</li><li>Fully online, interactive Level 3 Diploma in Office Skills &amp; Receptionistcourse</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this </strong><strong>Level 3 Diploma in Office Skills &amp; Receptionist</strong><strong> course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of Level 3 Diploma in Office Skills &amp; Receptionist skills to succeed in today's competitive world. In this in-depth Level 3 Diploma in Office Skills &amp; Receptionisttraining course, you will develop the most in-demand Level 3 Diploma in Office Skills &amp; Receptionist skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p><strong>Level 3 Diploma in Office Skills &amp; Receptionist </strong><strong>Curriculum</strong></p><p><strong>Office Skills Training</strong></p><ul><li>Module 01: Office Administration Overview<br /></li><li>Module 02: Effective Administrator Skills<br /></li><li>Module 03: Skills of an Effective Communication<br /></li><li>Module 04: Organizational Skills<br /></li><li>Module 05: Organization Activities Management (Video Course)<br /></li><li>Module 06: Effective Time Management<br /></li><li>Module 07: Creating a List<br /></li><li>Module 08: Organizing Paper &amp; Paperless Storage<br /></li><li>Module 09: Design Your Work Space (Video Course)<br /></li><li>Module 10: Remove the Procrastination from Organization<br /></li><li>Module 11: Inbox Organizing<br /></li><li>Module 12: Disorganization: Causes &amp; Result<br /></li><li>Module 13: Disciplined in Your Organization<br /></li><li>Module 14: Negotiation Strategy<br /></li><li>Module 15: Organization Conflict Managing<br /></li><li>Module 16: Managing Stress at Workplace</li></ul><p><strong>Receptionist Course</strong></p><ul><li>Module 01: Reception &amp; Receptionist Basics<br /></li><li>Module 02: Business Telephone Expertise<br /></li><li>Module 03: Service for Mail &amp; Shipping<br /></li><li>Module 04: Scheduling Your Time<br /></li><li>Module 05: Bookkeeping &amp; Filing System<br /></li><li>Module 06: Skills for Organization<br /></li><li>Module 07: Skills for Effective Communication<br /></li><li>Module 08: Principles of Customer Service<br /></li><li>Module 09: Organization Management: Planning &amp; Scheduling<br /></li><li>Module 10: Skills Required for Working from home<br /></li><li>Module 11: Teleworker Roles &amp; Responsibilities<br /></li><li>Module 12: Self-Discipline: Recognize &amp; Remove Bad Habits<br /></li><li>Module 13: Build a Little Flexible into Your Schedule<br /></li><li>Module 14: Task Priority<br /></li><li>Module 15: Planning &amp; Organizing Office Activities<br /></li><li>Module 16: Organizing Your Home Office<br /></li><li>Module 17: Electric Communication<br /></li><li>Module 18: Effective Communication: Bonding Team Together<br /></li><li>Module 19: Challenges in Organizations</li></ul><p><strong>Accreditation</strong></p><p>This Level 3 Diploma in Office Skills &amp; Receptionist course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Level 3 Diploma in Office Skills &amp; Receptionist course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Level 3 Diploma in Office Skills &amp; Receptionist basics.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Level 3 Diploma in Office Skills &amp; Receptionist Course will help you to explore avariety of career paths in the related industry. </p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Training Express

Level 3 Diploma in Office Skills & Receptionist Course

General Admission

<p><strong>Professional Telephone Receptionist Course</strong> Course is one of our best selling and most popular course.<br />
This course is suitable for anyone aspiring to or already working in the field of reception and looks at skills needed to improve workplace management. By taking this course you will gain the necessary skills to perform effectively in this field.<br />
The <strong>Professional Telephone Receptionist Course</strong> Course is organized into 13 modules and includes everything you need to become successful in this profession.<br />
To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 12 hours!<br />
If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<h3><b>Why choose this course</b></h3>
<ul>
<li><span>Earn an</span><span> e-certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full Tutor Support on Weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of</span></p>
<ul>
<li><span>Video lessons</span></li>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<h3><b>Certification</b></h3>
<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p>
<div>
<h3><strong>Who is this course for?</strong></h3>
</div>
<div>
Professional Telephone Receptionist Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.<p></p>
</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4"> Professional Telephone Receptionist Course</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Core Skills Required</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Self-Management (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Self-Management (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Time Management (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Time Management (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Organizing and Planning (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Organizing and Planning (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Communication (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Communication (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Additional Challenges</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Activities</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Professional Telephone Receptionist Course- Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Professional Telephone Receptionist Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Professional Telephone Receptionist Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Online Course Marketing

Online Course Creation

Bar Professional Training Course (BPTC)

Professional Skills Course (PSC)

Trainers Course

Professional Telephone Receptionist Course

<p>A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Secretary &amp; Receptionist </strong>will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, learner will be able to:</p><ul><li>Understand the fundamentals of the National Health Service.</li><li>Understand the roles and responsibilities of a medical secretary.</li><li>Know how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics and Medicine.</li><li>Gain a thorough understanding of the effective filing system in medical offices.</li><li>Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks and supplies.</li><li>Gain in-depth knowledge of Medical Terminology and Clinical Aspects.</li><li>Know the importance of health and safety in the healthcare sector.</li><li>Have a solid understanding of Complementary Medicine</li></ul><p><strong>Why Choose Diploma in Medical Receptionist and Secretary from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this Course.</li></ul><p><strong>**Courses are included in this Bundle Course</strong></p><ol><li><strong>Course 01: </strong>Secretary : Medical Secretary &amp; Receptionist<strong><br /></strong></li><li><strong>Course 02: </strong>Dealing With Difficult People<strong><br /></strong></li><li><strong>Course 03:</strong> Communication Skills Course</li><li><strong>Course 04: </strong>Level 4 Time Management Course</li><li><strong>Course 05: </strong>Level 5 Negotiation Skills Course</li><li><strong>Course 06: </strong>Level 5 Report Writing Course</li><li><strong>Course 07: </strong>Level 1 Certificate in Well-being</li><li><strong>Course 08: </strong>Level 2 Customer Service</li><li><strong>Course 09: </strong>Mental Health Support Worker</li><li><strong>Course 10: </strong>Workplace Stress Management</li><li><strong>Course 11:</strong> Level 2 Award in Job Search and Interview Skills</li></ol><p><em><strong>***Others Included of Medical Secretary &amp; Receptionist Bundle Course</strong></em></p><ul><li><strong>Free 11</strong> PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Medical Secretary &amp; Receptionist:</p><p><strong>Module 1: The National Health Service</strong></p><ul><li>History</li><li>Structure of the NHS</li><li>The NHS Plan</li><li>Resource Allocation</li><li>Delivering Care</li><li>Mental Health Services</li><li>Public Health</li><li>The NHS, the Regions and Devolution</li></ul><p><strong>Module 2: Patient (Customer) Care</strong></p><ul><li>The Medical Receptionist</li><li>Putting Patient First</li><li>Complaints Within the Health Service</li><li>The Complaints Procedure</li><li>Patient and Public Involvement</li><li>Patient's Rights</li><li>Access to Health Care</li><li>Total Quality in Medical Practice</li><li>Customer Care: Involving Patients and the Public</li></ul><p><strong>Module 3: Communication</strong></p><ul><li>Report Writing</li><li>Electronic Mail &amp; Mobile Phones: Text Messages</li><li>Telephone Skills</li><li>People Skills - Face to Face</li><li>Meeting</li><li>Performance Review &amp; Counselling</li><li>The Practice Leaflet &amp; Hospital Information Leaflets</li><li>Networking</li></ul><p><strong>Module 4: Law, Ethics and Medicine</strong></p><ul><li>Medical Ethics and Etiquette</li><li>Doctor's Duties</li><li>Patient's Right</li><li>The Regulatory Bodies and Their Role</li><li>Legal Aspects</li><li>Certification</li><li>Health and Safety at Work</li></ul><p><strong>Module 5: Health &amp; Safety in a Clinical Environment</strong></p><ul><li>First Aid at Work</li><li>Hazardous Substances</li><li>The NHS National Patient Safety Agency (NPSA)</li><li>Hepatitis &amp; AIDS</li><li>Fire Precautions</li><li>Clinical Risk Management</li><li>Coping With Aggression &amp; Violence</li></ul><p><strong>Module 6: Practical Reception Skills in General Practice</strong></p><ul><li>Record Keeping and General Administration</li><li>Information Technology</li></ul><p><strong>Module 7: The Hospital Service</strong></p><ul><li>The Patient's Route Through the Hospital</li><li>Outpatient Appointments</li><li>Admissions from the Waiting List</li><li>Accident and Emergency Admissions</li><li>Home From Hospital Support</li><li>Day Cases and Ward Attendees</li><li>Hospital Team</li><li>Clinical Audit</li><li>Star Ratings</li><li>What is a Medical Record?</li><li>Cases Notes</li><li>Master Index</li><li>Filing Room or Records Library</li><li>Medical Records Procedure for Departments</li><li>Retention of Records</li><li>Destruction of Medical Records</li><li>The Role of the Secretary in the Hospital</li></ul><p><strong>Module 8: Private Medicine</strong></p><ul><li>Private Clinic or Hospital</li><li>The Secretary In Private Practice</li></ul><p><strong>Module 9: Forms, Fees and Finances in General Practises</strong></p><ul><li>Contracting</li><li>Finance</li><li>Practice Income</li><li>Scotland</li><li>Wales</li><li>Northern Ireland</li></ul><p><strong>Module 10: Using Information Technology</strong></p><ul><li>Computers in General Practice</li><li>Electronic Medicine</li><li>Computers in Hospitals</li><li>Maintaining Security</li></ul><p><strong>Module 11: Medical Terminology and Clinical Aspects</strong></p><ul><li>Pathology and X-ray Examinations</li><li>Prescribing and Drugs</li><li>Nurse Prescribing</li><li>New Developments in Pharmacy</li></ul><p><strong>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</strong></p><ul><li>Audit</li><li>Health Economics and Cost-effective Medicine</li><li>Private Finance Initiative</li><li>Clinical Governance</li><li>National Institute for Clinical Excellence (NICE)</li><li>National Clinical Assessment Service (NCAS)</li><li>National Service Framework (NSF)</li><li>Patient Surveys</li></ul><p><strong>Module 13: Complementary Medicine</strong></p><ul><li>Acupuncture</li><li>Alexander Technique</li><li>Aromatherapy</li><li>Chiropractic</li><li>Homoeopathy</li><li>Hydrotherapy</li><li>Hypnotherapy</li><li>Osteopathy</li><li>Reflexology</li></ul><p>-------------------</p><p><strong>***Communication Skills Course***</strong></p><ul><li>Module 01: Introduction to Communication</li><li>Module 02: The Communication Skills</li><li>Module 03: Different Types of Communication</li><li>Module 04: Different Methods of Communication</li><li>Module 05: Styles of Communication</li><li>Module 06: Barriers to Communication</li><li>Module 07: Assessing Communication Competence: Relevant Criteria</li><li>Module 08: Seven Actions for Effective Communication</li><li>Module 09: Do's and Don'ts of Effective Communication</li></ul><p>-------------------</p><p><strong>***Level 4 Time Management Course***</strong></p><ul><li>Module 1: Basics of Time Management</li><li>Module 2: Prioritise Your Time</li><li>Module 3: Organise Your Time</li><li>Module 4: Using Your Time Efficiently</li><li>Module 5: Time Management in the Workplace</li><li>Module 6: Time Management For Students</li><li>Module 7: Time Management Software</li><li>Module 8: Create a Value-Based Time Management Plan</li></ul><p>-------------------</p><p><strong>***Level 1 Certificate in Well-being***</strong></p><ul><li>Module 01: Introduction to Stress and Stress Management</li><li>Module 02: Develop an Awareness of Mental Health</li><li>Module 03: Develop an Awareness of Substance Misuse</li><li>Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults</li><li>Module 05: Dementia Awareness</li></ul><p>-------------------</p><p><strong>***Dealing With Difficult People***</strong></p><ul><li>Module 01: Difficult People and Their Difficult Behaviour</li><li>Module 02: Communicating With Difficult People</li><li>Module 03: Standing Up to Difficult People</li><li>Module 04: A Quick Guide to the Seven Classically Difficult Types</li><li>Module 05: Dealing with Bosses Who Drive You Barmy</li><li>Module 06: Colleagues to Throttle</li><li>Module 07: Dealing With Impossible People</li><li>Module 08: The Temper Tantrum Type</li></ul><p>-------------------</p><p><strong>***Level 5 Negotiation Skills Course***</strong></p><ul><li>Module 01: An Overview of Negotiation</li><li>Module 02: How to Prepare For Negotiations</li><li>Module 03: The Process of Negotiation</li><li>Module 04: Ways of Developing Persuasion &amp; Influencing Skills</li><li>Module 05: Ways of Developing Communication Skills</li><li>Module 06: How to Develop Active Listening Skills</li><li>Module 07: Comprehending Body Language</li><li>Module 08: Assertiveness and Self Confidence</li><li>Module 09: Managing Anger</li><li>Module 10: Managing Stress</li><li>Module 11: Negotiation Tactics to Closing a Better Deal</li><li>Module 12: Ways of Overcoming Sales Objections</li></ul><p>-------------------</p><p><strong>***Level 5 Report Writing Course***</strong></p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p>-------------------</p><p><strong>***Level 2 Customer Service***</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: Understanding the Organisation</li><li>Module 3: Prepare to Deliver Excellent Customer Service</li><li>Module 4: Communication in the Customer Service Role</li><li>Module 5: Understand Customers</li></ul><p>-------------------</p><p><strong>***Mental Health Support Worker***</strong></p><p>-------------------</p><p><strong>***Workplace Stress Management***</strong></p><p>-------------------</p><p><strong>***Level 2 Award in Job Search and Interview Skills***</strong></p><p>-------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Medical </strong><strong>Secretary &amp; Receptionist</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Medical Secretary &amp; Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Students who intend to enrol in this course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including -</p><ul><li>Medical Receptionist</li><li>Medical Secretary</li><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Secretarial & PA

Medical Receptionist

Healthcare Science Assistant

Secretarial & Shorthand

Medical Secretary

Secretary : Medical Secretary & Receptionist

John Academy

Office Skills & Productivity

Professional Skills

Office Skills

Receptionist

Hotel Receptionist

Receptionist Skills Diploma

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you passionate about understanding and nurturing the minds of children? In the ever-evolving field of Child Development and Child Psychology, the demand for skilled professionals in the UK has never been greater. Reports show that the employment in childcare and education sectors is projected to grow by <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">10% </strong>over the next decade, outpacing the average for other occupations. Our comprehensive online course, "Child Development &amp; Child Psychology", is specifically designed to equip you with the knowledge and skills necessary to excel in this rewarding sector.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Child Development &amp; Psychology at QLS Level 4</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">course is endorsed by The Quality Licence Scheme and accredited by CPDQS</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> (with 180 CPD points</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">) </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">to make your skill development &amp; career progression more accessible than ever!</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your ability to comprehend and interact with children will improve after taking this child psychology training course. Learn to read and understand body language, spot distress or trauma in young people, and practice talking with them using appropriate language for their age. In addition, you&#39;ll be able to write more persuasively for your readers using these strategies, understandably evoking emotion.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With a single payment, you will gain access to the Diploma in Child Development &amp; Child Psychology course, including 10<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> premium courses</strong>, and 10<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> PDF certificates</strong> for <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Absolutely Free.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Receptionist: Office Admin and Reception Training Bundle Contains </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">07 </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">of Our Premium Courses for One Discounted Price:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 01: </strong>Diploma in Receptionist Skills at QLS Level 5</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 02: </strong>Administrative Receptionist</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 03: </strong>UK Employment Law</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 04: </strong>Customer Service Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 05: </strong>Minute Taking Administrator</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 06: </strong>Complete Microsoft Office</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 07: </strong>Business Training: Communication Skills</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a result, you&#39;ll have a more profound knowledge of emotional intelligence, body language, speech changes, communication skills, analytical talents, problem-solving abilities, and critical thinking.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Take this Child Psychology training course to enhance your ability to communicate with children.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">After this Child Psychology course, you will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Know the roles and duties of a child psychologist.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about child psychology.</li><li fr-original-style="" style="box-sizing: border-box;">Study connection and growing up.</li><li fr-original-style="" style="box-sizing: border-box;">The toddler stage is an excellent time to learn about psychology.</li><li fr-original-style="" style="box-sizing: border-box;">Recognise bullying and child maltreatment.</li><li fr-original-style="" style="box-sizing: border-box;">Recognise the causes of children&#39;s stress, unhappiness, and separation anxiety.</li><li fr-original-style="" style="box-sizing: border-box;">Discover how to spot, stop, and promote overcoming Internet addiction.</li><li fr-original-style="" style="box-sizing: border-box;">Possess a child psychologist permit in its entirety.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Prefer This Child Psychology at QLS Level 7 Course?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Opportunity to earn a certificate endorsed by <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">the Quality Licence Scheme</strong> &amp; another accredited by <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQS </strong>which is completely <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">FREE.</strong></li><li fr-original-style="" style="box-sizing: border-box;">Get a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">free student ID card!</strong> (&pound;10 postal charge will be applicable for international delivery)</li><li fr-original-style="" style="box-sizing: border-box;">Innovative and engaging content.</li><li fr-original-style="" style="box-sizing: border-box;">Free assessments</li><li fr-original-style="" style="box-sizing: border-box;">24/7 tutor support.</li></ul> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Take a step toward a brighter future!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">*** Course Curriculum ***</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Here is the curriculum breakdown of the Child Psychology at QLS Level 7 course:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Introduction to Child Psychology</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Introduction to Mental Health</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Attachment and Relationship Building in Childhood</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Impacts of Separation and Loss on Attachment</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Assessments of Attachment</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Attachment Disorder</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Attachment-Focused Parenting</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Emotions and Mind-Mindedness</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Interventions, Treatment and Support</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Factors that Influence Development</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Cognitive Development</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Social and Emotional Development</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Personality and Intellectual Development in Children</li><li fr-original-style="" style="box-sizing: border-box;">Module 14: Stages of Language Development</li><li fr-original-style="" style="box-sizing: border-box;">Module 15: Understanding Moral Development</li><li fr-original-style="" style="box-sizing: border-box;">Module 16: Problems of Infancy</li><li fr-original-style="" style="box-sizing: border-box;">Module 17: Problems of Childhood</li><li fr-original-style="" style="box-sizing: border-box;">Module 18: Signs of Child Neglect</li><li fr-original-style="" style="box-sizing: border-box;">Module 19: Risk Factors for Neglect</li><li fr-original-style="" style="box-sizing: border-box;">Module 20: The impact of Child Neglect</li><li fr-original-style="" style="box-sizing: border-box;">Module 21: Prevent Child Negligence</li><li fr-original-style="" style="box-sizing: border-box;">Module 22: Cyberbullying</li><li fr-original-style="" style="box-sizing: border-box;">Module 23: Internet Grooming</li><li fr-original-style="" style="box-sizing: border-box;">Module 24: Identifying, Preventing and Overcoming Internet Addiction</li><li fr-original-style="" style="box-sizing: border-box;">Module 25: Mental Health Related Legislations in the UK</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assessment Process</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Advanced Diploma in Child Psychology at QLS Level 7</strong> exams.</p> <h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        180 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Child Psychology training is ideal for the following:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Those who want to develop the skills to help themselves, advance their current talents, or start a profession in child psychotherapy.</li><li fr-original-style="" style="box-sizing: border-box;">People who are interested in working with children.</li><li fr-original-style="" style="box-sizing: border-box;">Parents or soon-to-be parents who are interested in learning about the growth and behaviour of children.</li><li fr-original-style="" style="box-sizing: border-box;">Students and professionals who work in environments related to care, psychology, and mental health.</li></ul>
                        </div> <h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">No prior background or expertise is required.</p>
                        </div> <h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With further training and skills, you can explore popular and in-demand careers associated with this Child Psychology course. Some job fields you can look into are:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Child Psychologist</li><li fr-original-style="" style="box-sizing: border-box;">Psychology Consultant</li><li fr-original-style="" style="box-sizing: border-box;">Childhood Counsellor</li><li fr-original-style="" style="box-sizing: border-box;">Behavioural Therapist</li><li fr-original-style="" style="box-sizing: border-box;">Health Care Counsellor</li><li fr-original-style="" style="box-sizing: border-box;">Teaching Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Social Worker</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The average salary of these jobs ranges from &pound;30,000 &pound;46,000 per year.</p>
                        </div> <h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Advanced Diploma in Child Psychology at QLS Level 7</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Show off Your New Skills with a Certificate of Completion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After successfully completing the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Advanced Diploma in Child Psychology at QLS Level 7</strong>, you can order an original hardcopy certificate of achievement endorsed by <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">the Quality Licence Scheme</strong> andalso you can order <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQS&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accredited Certificate </strong>that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.</p> </div>
        <h4 fr-original-style="" style="box-sizing: border-box;">CPDQS Accredited Certificate</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>

                        </div>

Academy for Health and Fitness

Educational Psychology

Psychology

Child Psychology

Child Development

Child Counselling

10 premium courses| 10 PDF certificates for Absolutely Free

Level 4 Diploma in Child Development and Child Psychology - QLS Endorsed

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Telephone Skills Training </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Telephone Skills Training </strong>will help you keep ahead of the pack.</p> <p>The <strong>Telephone Skills Training </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Telephone Skills Training </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Telephone Skills Training,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this <strong>Telephone Skills Training </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>What other courses are included with this Telephone Skills Training?</strong></p> <ul> <li><strong>Course 1: Telesales Executive Training</strong><strong><br /></strong></li><li><strong>Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation<br /></strong></li><li><strong>Course 3: Customer Relationship Management <br /></strong></li><li><strong>Course 4: Sales: Psychology of Customers<br /></strong></li><li><strong>Course 5: Office Skills<br /></strong></li><li><strong>Course 6: Dealing With Difficult People Training Course<br /></strong></li><li><strong>Course 7: Workplace Confidentiality<br /></strong></li><li><strong>Course 8: Learning Computers and Internet Level 2<br /></strong></li><li><strong>Course 9: Level 2 Microsoft Office Essentials<br /></strong></li><li><strong>Course 10: Stress Management Training</strong></li></ul> <p>As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the <strong>Telephone Skills Training</strong> to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere.</p> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Telephone Skills Training:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructor</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul> <ul> <li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. </strong></p><p><strong>Curriculum of the Bundle</strong></p> <p><strong>Course 1: Professional Telephone Receptionist Course<br /></strong></p> <ul> <li>Module One: Core Skills Required</li><li>Module Two: Self-Management (I)</li><li>Module Three: Self-Management (II)</li><li>Module Four: Time Management (I)</li><li>Module Five: Time Management (II)</li><li>Module Six: Organizing and Planning (I)</li><li>Module Seven: Organizing and Planning (II)</li><li>Module Eight: Communication (I)</li><li>Module Nine: Communication (II)</li><li>Module Ten: Additional Challenges</li></ul> <p><strong>Course 2: Telesales Executive Training</strong></p> <ul> <li>Module 1: Introduction to Tele Sales Executive Training</li><li>Module- 2: All About Telemarketing</li><li>Module 3: Elevate Sales on Telephone</li><li>Module 4: Prospective Telephone-Sales Expert</li><li>Module 5: The Right Words and Phrases to Use on a Sales Call</li><li>Module 6: Preparing The Call</li><li>Module 7: Opening The Call</li><li>Module 8: Structuring The Call</li><li>Module 9: Verbal Communication Skills</li><li>Module 10: Dealing with Objections</li><li>Module 11: Closing the Sale/ Gaining Commitment</li><li>Module 12: Dealing with Rejection</li><li>Module 13: Close a Sale Call</li><li>Module 14: Increasing your Earnings by Expanding Sales</li></ul> <p><strong>Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation<br /></strong></p> <ul> <li>British English Pronunciation &amp; Accent</li><li>Introduction</li><li>Where to place a stress in a world</li><li>Words whose meaning changes depending on the stress</li><li>Vowel Sounds</li><li>Schwa</li><li>Vowels before R</li><li>Digraphs</li><li>Pronouncing the letter R</li><li>The two "TH" sounds</li><li>Recap</li></ul> <p><strong>Course 4: Customer Relationship Management <br /></strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 5: Sales: Psychology of Customers<br /></strong></p> <ul> <li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul> <p><strong>Course 6: Office Skills<br /></strong></p> <ul> <li>Module 01: Introduction to Reception and Receptionist</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Representing Your Boss and Company</li><li>Module 04: Mail Services and Shipping</li><li>Module 05: Travel Arrangements</li><li>Module 06: Organising Meeting and Conferences</li><li>Module 07: Time Management</li><li>Module 08: Record Keeping and Filing Systems</li><li>Module 09: Business Writing Skills</li><li>Module 10 :Organisational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning and Scheduling</li><li>Module 14: Invoicing/Petty Cash</li><li>Module 15: Business Environment</li><li>Module 16: Advanced MS Excel</li></ul> <p><strong>Course 7: Dealing With Difficult People Training Course<br /></strong></p> <ul> <li>Module 01: Difficult Promo</li><li>Module 02: Fundamentals</li><li>Module 03: Foundational Tips and Tools</li><li>Module 04: Difficult People - Relationships</li><li>Module 05: Difficult People - Solutions</li><li>Module 06: Problem - Solving</li><li>Module 07: Final Notes and Tips</li><li>Module 08: Bonus Video - dealing With Emotions &amp; Anger</li></ul> <p><strong>Course 8: Workplace Confidentiality<br /></strong></p> <ul> <li>Module 01: Introduction to workplace confidentiality</li><li>Module 02: Business Etiquettes and Types of Confidentiality</li><li>Module 03: The Importance of Confidentiality</li><li>Module 04: Confidentiality with Co-workers</li><li>Module 05: Preventing Confidentiality Breach</li><li>Module 06: How Employers Can Protect Confidential Information</li></ul> <p><strong>Course 9: Learning Computers and Internet Level 2<br /></strong></p> <ul> <li>Module 01 : Computer Operating and Troubleshooting</li><li>Module 02 : Internet and Computing - Key Applications</li><li>Module 03 : Internet and Computing - Tools &amp; Networking</li><li>Module 04 : Windows 8 for PC</li><li>Module 05 : Windows 10 - New Developments</li><li>Module 06 : Cyber Security Awareness</li></ul> <p><strong>Course 10: Level 2 Microsoft Office Essentials<br /></strong></p> <p>Excel 2016</p> <ul> <li>Getting Started with Microsoft Office Excel 2016</li><li>Performing Calculations</li><li>Modifying a Worksheet</li><li>Formatting a Worksheet</li><li>Printing Workbooks</li><li>Managing Workbooks</li></ul> <p>Word 2016</p> <ul> <li>Getting Started with Word</li><li>Formatting Text and Paragraphs</li><li>Working More Efficiently</li><li>Managing Lists</li><li>Adding Tables</li><li>Inserting Graphic Objects</li><li>Controlling Page Appearance</li><li>Preparing to Publish a Document</li><li>Workbooks - Microsoft Word 2016 (Beginner)</li></ul> <p>PowerPoint 2016</p> <ul> <li>PowerPoint Interface</li><li>Presentation Basics</li><li>Formatting</li><li>Inserting Options</li><li>Working with Objects</li><li>Table</li><li>Charts</li><li>Review and Presentation</li></ul> <p>Access 2016</p> <ul> <li>Introduction to Access</li><li>Modify Data</li><li>Working with Queries</li><li>Access Forms</li><li>Working with Reports</li></ul> <p><strong>Course 11: Stress Management Training</strong></p> <ul> <li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li><li>Still MORE Stress Reduction Techniques - Part 1</li><li>Still MORE Stress Reduction Techniques - Part 2</li><li>Still MORE Stress Reduction Techniques - Part 3</li><li>BONUS Video &amp; Wrap Up!</li><li>Special LIVE Bonus Video!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Telephone Skills Training </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Telephone Skills Training </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Telephone Skills Training

<p><strong>Level 3 Award in Childcare &amp; Education Online Training</strong></p><p>Ignite your passion for childcare &amp; education with our Level 3 Award in Childcare &amp; Education course. Immerse yourself in the comprehensive Level 3 Award in Childcare &amp; Education program, mastering vital Level 3 Award in Childcare &amp; Education skills and knowledge. Enroll today and prepare for a rewarding career, where you'll make a lasting impact on children's lives. Don't miss this opportunity to excel with the Level 3 Award in Childcare &amp; Education. Join us now and embark on a journey toward becoming a skilled childcare professional.</p><p>Unlock your potential with our Level 3 Award in Childcare &amp; Education course. Dive deep into the Level 3 Award in Childcare &amp; Education program, mastering essential Level 3 Award in Childcare &amp; Education skills. Enroll today and embark on a rewarding career, making a profound impact on children's lives. Don't miss this opportunity to excel with the Level 3 Award in Childcare &amp; Education. Join us now!</p><p><strong>Courses included with Level 3 Award in Childcare &amp; Education</strong></p><ul><li><strong>Course 01:</strong> Level 3 Award in Childcare &amp; Education</li><li><strong>Course 02:</strong> Diploma in Special Education Needs (SEN)</li><li><strong>Course 03:</strong> SENCO - Special Educational Needs Coordination</li><li><strong>Course 04:</strong> HLTA - Higher Level Teaching Asisstant</li><li><strong>Course 05: </strong>Level 3 Diploma for the Children and Young People's Workforce</li></ul><p><strong>Special Offers of this Level 3 Award in Childcare &amp; Education Course</strong></p><ul><li>This Level 3 Award in Childcare &amp; Education Course includes <strong>5 FREE</strong> PDF Certificate.</li><li><strong>Lifetime access</strong> to this Level 3 Award in Childcare &amp; Education Course</li><li>Instant access to this Level 3 Award in Childcare &amp; Education Course</li><li>Get FREE Tutor Support from Monday to Friday in this Level 3 Award in Childcare &amp; Education Course</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Level 3 Award in Childcare &amp; Education </strong><strong>course]</strong></p> <p><strong>Level 3 Award in Childcare &amp; Education Training</strong></p><p>Industry Experts Designed this <strong>Level 3 Award in Childcare &amp; Education</strong> course into 2 detailed modules.</p><p><em>Course Curriculum of Level 3 Award in Childcare &amp; Education</em></p><p><strong>Module 01: Child Development from Conception to Seven Years</strong></p><ul><li>Understand Development from Conception to Birth and Routine Screening Programmes in the First Year of Life</li><li>Understand Stages and Sequences of Development from Birth to Seven Years.</li><li>Understand Theory and Educational Frameworks Which Inform Knowledge and Understanding of Early Years Practice</li><li>Understand the Role of the Early Years Practitioner When Promoting Child Development from Birth to Seven Years</li><li>Understand How to Plan Opportunities for Children's Learning and Development from Birth to Five years</li></ul><p><strong>Module 02: Children's Health and Wellbeing</strong></p><ul><li>Understand Children's Needs in Relation to Emotional Wellbeing</li><li>Understand the Needs of Children During Transition and Significant Events</li><li>Understand the Physical Care Needs of Children</li><li>Understand the Impact of the Early Years Environment on the Health and Well-being of Children</li><li>Understand the Nutritional Needs of Children</li><li>Understand the Impact of Poor Diet on Children's Health and Well-being</li><li>Understand Children's Need for Exercise</li></ul><p><strong>Assessment Method of Level 3 Award in Childcare &amp; Education</strong></p><p>After completing each module of the Level 3 Award in Childcare &amp; Education Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Level 3 Award in Childcare &amp; Education</strong></p><p>After completing the MCQ/Assignment assessment for this Level 3 Award in Childcare &amp; Education course, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Level 3 Award in Childcare &amp; Education Online Training</strong></p><p>This Level 3 Award in Childcare &amp; Education Course is suitable for Learners who can progress into a variety of unsupervised job roles in the public, voluntary, or private sectors, such as Early Years Educator, Practitioner in day nurseries, Practitioner in nursery schools, Practitioner in reception classes in primary schools, Pre-school worker, Home-based Childcare, Nanny. This Level 3 Award in Childcare &amp; Education Course is suitable for Learners who can progress into Level 3 Award in Childcare &amp; Education.</p><p><strong>Special Note</strong>: Our Course is not a regulated course. If You want to get qualified, you can consider following options:</p><ul><li>NCFE Early Learning and Childcare</li><li>NCFE early learning childcare</li><li>Early Learning &amp; Childcare (RQF)</li><li>Early learning childcare (RQF)</li><li>Level 2 Diploma for the Early Years Practitioner (RQF)</li><li>Level 3 Diploma in Early Years Education and Care (Early Years Educator) (VRQ)</li><li>Level 3 Diploma for the Children's Workforce (Early Years Educator) (RQF)</li><li>Level 3 Award in Childcare and Education (VRQ)</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Level 3 Award in Childcare &amp; Education Online Training</strong></p><p>Students who intend to enrol in this Level 3 Award in Childcare &amp; Education Course must meet the following <strong>requirements</strong>:</p><ul><li>Level 3 Award in Childcare &amp; Education: Good command of the English language</li><li>Level 3 Award in Childcare &amp; Education: Must be vivacious and self-driven</li><li>Level 3 Award in Childcare &amp; Education: Minimum Basic computer knowledge</li><li>Level 3 Award in Childcare &amp; Education: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Level 3 Award in Childcare &amp; Education Online Training</strong></p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

The Council for Awards in Care, Health & Education (CACHE)

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Diploma in Education & Training (DET)

Further Education Teacher

Level 3 Award in Childcare & Education

<p>As the face of the company, the receptionist is responsible for creating a positive first impression. Every phone call and visitor is an opportunity to represent the brand and establish a connection. In today's world, being a receptionist is not just about answering the phone and greeting visitors; it requires a wide range of skills and knowledge. This Receptionist Course will teach you everything you need to know to be an excellent receptionist, from telephone etiquette and time management to organisation and communication.</p><p>This course is ideal for anyone who wants to learn the skills required to be a successful receptionist. Whether you are a new receptionist or an experienced one looking to enhance your skills, this course will provide you with the knowledge and tools you need to succeed. Enrol today and take the first step towards becoming a confident and skilled receptionist.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop 21st-century skills required for a receptionist role</li><li>Represent your boss and company professionally and competently</li><li>Master telephone etiquette and handling domestic and international calls</li><li>Manage time effectively and prioritise tasks</li><li>Organise and plan for additional stress and distractions</li><li>Communicate effectively with colleagues and clients</li></ul><p><strong>Meet the Accreditation</strong></p><p>CPD Certification Service assures the Receptionist Course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Module 1: Introduction to Reception and Receptionist </strong></p><ul><li>Introduction to the Module</li><li>Topics to be Covered</li><li>Job Requirements and Work Environment</li><li>21st Century Skills for a Receptionist</li></ul><p><strong>Module 3: Representing Your Boss and Company </strong></p><ul><li>Competence</li><li>Professionalism</li><li>Reflecting Brand Values</li></ul><p><strong>Module 2: Business Telephone Skills </strong></p><ul><li>Telephone Etiquette</li><li>Telephone Skills</li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li></ul><p><strong>Module Two: Self-Management (I) </strong></p><ul><li>Solving Problems on Your Own</li><li>Being and Staying Motivated</li><li>You Have More Freedom - Don't Abuse It</li></ul><p><strong>Module Three: Self-Management (II) </strong></p><ul><li>Recognize and Remove Bad Habits</li><li>Reflect on Mistakes and Learn from Them</li><li>Establish Good Habits</li></ul><p><strong>Module Four: Time Management (I) </strong></p><ul><li>Build a Little Flexibility into Your Schedule</li><li>Identify and Remove Time Wasters</li><li>Working with Time Zones</li></ul><p><strong>Module Five: Time Management (II) </strong></p><ul><li>The Urgent/Important Matrix</li><li>Setting and Sticking to Deadlines</li></ul><p><strong>Module Six: Organizing and Planning (I)</strong></p><ul><li>Plan for Additional Stress</li><li>When to Seek Help</li></ul><p><strong>Module Seven: Organizing and Planning (II)</strong></p><ul><li>Setting Up Your Home Office</li><li>Remove Unneeded or Distracting Items</li></ul><p><strong>Module Eight: Communication (I)</strong></p><ul><li>Stay in the Loop</li><li>Use the Correct Medium</li></ul><p><strong>Module Nine: Communication (II)</strong></p><ul><li>Open and Frequent Communication</li><li>Share Your Information</li></ul><p><strong>Module Ten: Additional Challenges </strong></p><ul><li>Building Trust and Rapport</li><li>Feeling Isolated</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Anyone interested in a career as a receptionist</li><li>Individuals who are new to a receptionist role</li><li>Experienced receptionists who want to enhance their skills</li><li>People looking for a career change into a receptionist role</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Receptionist Course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Receptionist Course, learners will be equipped with many indispensable skills and have the opportunity to grab, such as:</p><ul><li>Receptionist - £18,000 to £25,000</li><li>Front Desk Receptionist - £16,000 to £22,000</li><li>Hotel Receptionist - £17,000 to £23,000</li><li>Medical Receptionist - £16,000 to £21,000</li><li>Dental Receptionist - £16,000 to £21,000</li><li>Legal Receptionist - £18,000 to £24,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div> <p>After successfully completing this course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from One Education.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div><strong><strong>Hard copy certificate</strong></strong><p>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</p> </div>

                        </div>

One Education

Receptionist Training Course

<p>A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This<strong> Medical Receptionist and Secretary</strong> course will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This <strong>Medical Receptionist and Secretary</strong> course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Medical Receptionist and Secretary</strong> course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, learner will be able to:</p><ul><li>Understand the fundamentals of the National Health Service.</li><li>Understand the roles and responsibilities of a medical secretary.</li><li>Know how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics and Medicine.</li><li>Gain a thorough understanding of the effective filing system in medical offices.</li><li>Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks and supplies.</li><li>Gain in-depth knowledge of Medical Terminology and Clinical Aspects.</li><li>Know the importance of health and safety in the healthcare sector.</li><li>Have a solid understanding of Complementary Medicine</li></ul><p><strong>Why Choose Medical Receptionist and Secretary Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this course.</li></ul><p><strong>**Courses are included in this Medical Receptionist and Secretary Course</strong></p><ol><li><strong>Course 01:</strong> Medical Receptionist and Secretary</li><li><strong>Course 02: </strong>Level 5 Negotiation Skills Course<strong><br /></strong></li><li><strong>Course 03:</strong> Level 7 Life Coaching</li></ol><p><em><strong>***Others Included of Medical Receptionist and Secretary Course</strong></em></p><ul><li><strong>Free</strong> 3 PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Medical Receptionist and Secretary Course:</p><ul><li><strong>Module 1: The National Health Service</strong></li><li><strong>Module 2: Patient (Customer) Care</strong></li><li><strong>Module 3: Communication</strong></li><li><strong>Module 4: Law, Ethics and Medicine</strong></li><li><strong>Module 5: Health &amp; Safety in a Clinical Environment</strong></li><li><strong>Module 6: Practical Reception Skills in General Practice</strong></li><li><strong>Module 7: The Hospital Service</strong></li><li><strong>Module 8: Private Medicine</strong></li><li><strong>Module 9: Forms, Fees and Finances in General Practises</strong></li><li><strong>Module 10: Using Information Technology</strong></li><li><strong>Module 11: Medical Terminology and Clinical Aspects</strong></li><li><strong>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</strong></li><li><strong>Module 13: Complementary Medicine</strong></li></ul><p>-------------------</p><p><strong>***GIFT Courses:</strong></p><p>-------------------</p><p><strong>***Level 5 Negotiation Skills Course***</strong></p><ul><li>Module 01: An Overview of Negotiation</li><li>Module 02: How to Prepare For Negotiations</li><li>Module 03: The Process of Negotiation</li><li>Module 04: Ways of Developing Persuasion &amp; Influencing Skills</li><li>Module 05: Ways of Developing Communication Skills</li><li>Module 06: How to Develop Active Listening Skills</li><li>Module 07: Comprehending Body Language</li><li>Module 08: Assertiveness and Self Confidence</li><li>Module 09: Managing Anger</li><li>Module 10: Managing Stress</li><li>Module 11: Negotiation Tactics to Closing a Better Deal</li><li>Module 12: Ways of Overcoming Sales Objections</li></ul><p>-------------------</p><p><strong>***Level 7 Life Coaching***</strong></p><ul><li>Module 01: Life Coaching Fundamentals</li><li>Module 02: The Process of Life Coaching</li><li>Module 03: Emerging Communication Skills</li><li>Module 04: Introduction to Neuro-Linguistics Programming (NLP)</li><li>Module 05: Mental Skills Development</li><li>Module 06: Physical Skills Development</li><li>Module 07: Body Language</li><li>Module 08: Emerging Organizational Skills</li><li>Module 09: Developing Creativity</li><li>Module 10: Improving Presentation Skills</li><li>Module 11: Developing Effective Negotiation Skills</li><li>Module 12: Managing Your First Impression</li></ul><p>------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Medical Receptionist and Secretary</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this Medical Receptionist and Secretary course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Medical Receptionist and Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Medical Receptionist and Secretary course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Medical Receptionist and Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including -</p><ul><li>Medical Receptionist</li><li>Medical Secretary</li><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Health Sciences Courses (HSC)

Medical Receptionist and Secretary

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The administrative and support staff role extends far beyond mere clerical duties nowadays. As stated by the International Association of Administrative Professionals, it&#39;s a fact that in 2023 alone, about 18 million administrative and secretarial roles will be filled worldwide. This figure proves the increasing relevance of roles in this domain, demonstrating a clear and present demand. But are you qualified enough to shine in this competitive field? You will be with our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Admin, Secretarial &amp; PA - QLS Level 5 Diploma</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dedicated to providing an all-around understanding of the industry, this online course lays the foundation with modules on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Personal Assistant and Admin Support</strong>, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Office Administration</strong>, and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective Administrator Skills</strong>. Then, we take you deeper into the core competencies required by modern businesses worldwide. You&#39;ll acquire expertise in crucial areas such as<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Business Telephone Skills, Business Etiquette, and Representing Your Boss and Company</strong>. Plus, gain efficiency in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mail Services, Travel Arrangements, and Meeting Organization</strong>, which are vital to smooth business operations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In addition, this course ensures you&#39;ll never miss a beat in today&#39;s fast-paced business world. Stay ahead with modules on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Time Management, Diary Management, and Note-taking</strong>. According to a report by McKinsey Global Institute, professionals spend almost 20% of their time looking for internal information or tracking down colleagues for help. With our course, you can become the solution to this problem, an irreplaceable asset to your organisation. Upgrade your professional profile with our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Admin, Secretarial &amp; PA - QLS Level 5 Diploma</strong> today. Stand out, and make your mark.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">12-</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">in-1 Exclusive Bundle:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: </strong>Admin, Secretarial &amp; PA at QLS Level 5</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: </strong>Paralegal Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: </strong>Basic Business Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04: </strong>Document Control</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05:</strong> Touch Typing Essentials</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06: </strong>Information Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07:</strong> Business Development Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08:</strong> Workplace Confidentiality</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09: </strong>Meeting Management Online</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10: </strong>Lesson Planning for Teaching</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 11:</strong> Microsoft Office Bundle</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 12:</strong> Certificate in CV Writing and Interview Skills</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Develop expertise in administrative, secretarial, and PA roles as per QLS Level 5 standards</li><li fr-original-style="" style="box-sizing: border-box;">Acquire foundational knowledge of paralegal duties and responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">Enhance verbal and written business communication skills for diverse settings</li><li fr-original-style="" style="box-sizing: border-box;">Gain proficiency in document control and management techniques</li><li fr-original-style="" style="box-sizing: border-box;">Attain proficiency in touch typing, improving speed and accuracy</li><li fr-original-style="" style="box-sizing: border-box;">Understand and implement effective information management strategies</li><li fr-original-style="" style="box-sizing: border-box;">Utilise complex writing strategies to create business papers that are professional</li><li fr-original-style="" style="box-sizing: border-box;">Prioritise and maintain workplace confidentiality while handling sensitive data</li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Course Description</div></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Admin, Secretarial &amp; PA at QLS Level 5</strong> course discusses the essential roles and responsibilities of personal assistants, administrative support personnel, and secretaries. Beginning with an overview of the functions of Personal Assistants and Admin Support Assistants (Module 01), learners will be introduced to the foundational aspects of office administration (Module 02) and key traits that make an effective administrator (Module 03). This course also explores the crucial functions of a receptionist (Module 04), effective business telephone communication (Module 05), and strategies to represent your boss and company professionally (Module 06).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As learners progress, they&#39;ll acquire the etiquette required for business interactions (Module 07) and understand the intricacies of mail services and shipping (Module 08). Applicable aptitudes are further enhanced as participants learn to coordinate travel arrangements (Module 09), organise meetings and conferences efficiently (Module 10), manage diaries and take notes proficiently (Module 11), all while mastering the art of time management (Module 12). This comprehensive course ensures participants have the skills to excel in administrative and PA roles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: Admin, Secretarial &amp; PA at QLS Level 5</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Overview of Personal and Administrative Support Roles</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Fundamentals of Office Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Essential Administrator Abilities</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Dive into Reception Roles and Responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Professional Telephone Communication Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Acting on Behalf of Your Superior and Organization</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Professional Workplace Manners</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Handling Postal and Shipment Tasks</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Coordinating Travel Plans</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Setting Up Meetings and Conferences</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Managing Calendars and Effective Note-taking</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Strategies for Efficient Time Use</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">***And 11 More Exclusive Courses***</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Imperial Academy?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fully Online Training</li><li fr-original-style="" style="box-sizing: border-box;">QLS Endorsed &amp; CPD Accredited Certificate</li><li fr-original-style="" style="box-sizing: border-box;">No Time Limits. Study at Your Own Pace</li><li fr-original-style="" style="box-sizing: border-box;">Expert Instructors</li><li fr-original-style="" style="box-sizing: border-box;">Audio Visual Training</li><li fr-original-style="" style="box-sizing: border-box;">Up-to-date Curriculum and Valuable Guidelines</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2><div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        160 CPD hours/points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2><div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Admin, Secretarial &amp; PA - QLS Level 5 Diploma </strong>bundle is suitable for the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Individuals aspiring to begin a career in administrative, secretarial, or personal assistant roles.</li><li fr-original-style="" style="box-sizing: border-box;">Existing administrative professionals seeking to enhance their wisdom and climb the career ladder.</li><li fr-original-style="" style="box-sizing: border-box;">Entrepreneurs or small business owners who manage their administrative tasks.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals transitioning careers and seeking versatile and transferable skills.</li><li fr-original-style="" style="box-sizing: border-box;">Graduates or students looking to gain a competitive edge in the job market with certified qualifications.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone can enrol in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Admin, Secretarial &amp; PA - QLS Level 5 Diploma</strong> course.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2><div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Executive Assistant: &pound;30,000 - &pound;45,000 per annum</li><li fr-original-style="" style="box-sizing: border-box;">Office Manager: &pound;25,000 - &pound;40,000 per annum</li><li fr-original-style="" style="box-sizing: border-box;">Personal Assistant: &pound;25,000 - &pound;40,000 per annum</li><li fr-original-style="" style="box-sizing: border-box;">Secretary: &pound;20,000 - &pound;35,000 per annum</li><li fr-original-style="" style="box-sizing: border-box;">Administrative Coordinator: &pound;20,000 - &pound;30,000 per annum</li><li fr-original-style="" style="box-sizing: border-box;">Receptionist: &pound;18,000 - &pound;25,000 per annum</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">Hard Copy QLS Certificate - Included</div></li><li fr-original-style="" style="box-sizing: border-box;"><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">Digital Certificate - Included
<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">

 &nbsp; &nbsp; &nbsp; </strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div></li></ul>

Imperial Academy

Advanced Level 5 Diploma With Hard Copy QLS Certificate | 11 CPD Courses & Free PDF Certificates | Lifetime Access | Tutor Support

Admin, Secretarial & PA at QLS Level 5 Diploma

<h1>Introduction:<br />
</h1>
<p>The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers. This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation.</p>
<p> </p>
<h1>What You Will Learn:</h1>
<ul>
<li>How a well-designed reception area ensures your customers always have a positive first impression</li>
<li>The kind of atmosphere you should try to create throughout your reception area</li>
<li>How to promote productivity within your organisation</li>
<li>The specific points you need to consider when designing a reception area</li>
<li>Why you should focus on hiring a well-trained receptionist</li>
</ul>
<h1>Benefits of Taking This Course</h1>
<ul>
<li>Get a step-by-step guide on creating a well-designed reception space</li>
<li>Learn how to properly furnish your reception area</li>
<li>If you work in office administration, learn how you can use your workspace to improve the overall working environment</li>
<li>If you work in management, learn tips and tricks you can use to develop a better reception area</li>
<li>If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist</li>
</ul>

OnlineCoursesLearning.com

The Reception Workstation

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p><span>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Reception Manager</span><span> has been specially designed to help learners gain a good command of Reception Manager</span><span>, providing them with a solid foundation of knowledge to become a qualified professional.</span></p><p><span>Through this Reception Manager</span><span>, you will gain both practical and theoretical understanding of Reception Manager</span><span> that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the Reception Manager just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>7+ hour of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Reception and Receptionist </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Reception and Receptionist</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Business Telephone Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Telephone Skills</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Representing Your Boss and Company </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Representing Your Boss and Company</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Mail Services and Shipping </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mail Services and Shipping</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Travel Arrangements </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Travel Arrangements</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Organising Meeting and Conferences </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organising Meeting and Conferences</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Time Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Time Management</td><td><span>🕐 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Record Keeping and Filing Systems </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Record Keeping and Filing Systems</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Organisational Skills  </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Communication Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Skills</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Customer Service </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12:  Effective Planning and Scheduling </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Planning and Scheduling</td><td><span>🕐 00:47:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Invoicing/Petty Cash </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Invoicing/Petty Cash</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Introduction to Office Administration</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Office Administration</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 15: Skills of an Effective Administrator </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Skills of an Effective Administrator</td><td><span>🕐 00:16:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Reception Manager

<p><strong> 4</strong><strong> in 1 Receptionist: Reception Bundle </strong><strong></strong></p><p>Improve your knowledge and enhance your skills to succeed with this Receptionist: Reception bundle. This Receptionist: Reception bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow.</p><p><strong>This Receptionist: Reception Bundle Contains 4</strong><strong> of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong></strong><strong> Course 01: </strong>Hotel Receptionist Course</li><li><strong></strong><strong> Course 02: </strong>Hotel Management with Hotel Receptionist and Hospitality Management</li><li><strong></strong><strong> Course 03: </strong>Professional Telephone Receptionist Course</li><li><strong></strong><strong> Course 04: </strong>Office Admin and Receptionist Skills</li></ul><p>All the courses under this Receptionist: Reception bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Receptionist: Reception bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want.</p><p>With this comprehensive Receptionist: Reception bundle, you can achieve your dreams and train for your ideal career. This Receptionist: Reception bundle covers essential aspects in order to progress in your chosen career.</p><p><strong>Why Prefer Us?</strong></p><ul><li>All-in-one package of 4 premium courses' <strong>Receptionist: Reception </strong>bundle</li><li>Earn a certificate accredited by</li><li><strong>Get a free student ID </strong>card<strong>! </strong>(£10 postal charge will be applicable for international delivery)</li><li>Globally Accepted Standard Lesson Planning</li><li>Free Assessments</li><li>24/7 Tutor Support.</li></ul> <p>Start your learning journey straightaway!</p><p><strong>****Course Curriculum****</strong></p><p><strong> Course 01: Hotel Receptionist Course</strong></p><ul><li>Module 1: Introduction to Reception and Receptionist</li><li>Module 02: An Overview of Hotel Industry</li><li>Module 03: The Process of Selection and Recruitment in Hospitality Industry</li><li>Module 04: Management of Front Office Operations</li><li>Module 05: Business Telephone Skills</li><li>Module 06: Mail Services and Shipping</li><li>Module 07: Travel Arrangements</li><li>Module 08: Time Management</li><li>Module 09: Record Keeping and Filing Systems</li><li>Module 10: Communication Skills</li><li>Module 11: Marketing in Travel and Tourism Business</li><li>Module 12: Customer Satisfaction</li><li>Module 13: E-Hospitality and Technology</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in this Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        45 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Receptionist : Reception bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Receptionist : Reception bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited  Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited  Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><ul><li>Upon passing the Bundle, you need to order to receive a <strong>Hard Copy certificate</strong> for each of the courses inside this bundle as proof.</li><li>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</li></ul></div>

                        </div>

Receptionist : Reception - CPD Certified

<p><strong>48-Hour Knowledge Knockdown! Prices Reduced Like Never Before!</strong></p><p>Unlock the doors to success with our comprehensive Office Admin and Reception Skills course bundle. With 11 courses in one package, you'll gain the skills and knowledge needed to excel in various administrative roles. The first course in this bundle is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free upon completion, showcasing your achievement. The remaining 10 courses are relevant and CPD-QS accredited, ensuring you receive top-notch training.</p><p>Learn how to effectively manage meetings, take minutes, strategise for success, enhance your organisational skills, develop leadership qualities, master negotiation techniques, decipher body language, improve communication skills, and gain expertise in document control. Our courses cover a wide range of topics, providing you with a comprehensive understanding of office administration and reception skills.</p><p>With job demand for skilled administrators and receptionists on the rise, this course bundle equips you with the knowledge and skills that are highly sought after in today's job market. Whether you're a seasoned professional looking to upskill or a newcomer to the field, this course bundle is suitable for anyone looking to enhance their administrative capabilities.</p><p>Enrol today and unlock new career possibilities!</p><p><strong>This </strong><strong>Office Admin and Reception Skills</strong><strong> Bundle Package includes:</strong></p><ul><li><strong>Course 01:</strong>Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</li></ul><p><strong>10 Premium Additional CPD QS Accredited Courses -</strong></p><ul><li><strong>Course 01: </strong>Executive and Personal Assistant Training Course</li><li><strong>Course 02: </strong>Minute Taking</li><li><strong>Course 03: </strong>Diploma in Meeting Management</li><li><strong>Course 04: </strong>Strategic Planning Process</li><li><strong>Course 05: </strong>Organisational Skills Course for Administrator</li><li><strong>Course 06: </strong>Leadership Skills Course</li><li><strong>Course 07: </strong>Negotiation Skills Certificate</li><li><strong>Course 08: </strong>The Secrets of Body Language</li><li><strong>Course 09: </strong>Communication Skills Masterclass</li><li><strong>Course 10: </strong>Document Control</li></ul><p><strong>Why Prefer This </strong><strong>Office Admin and Reception Skills</strong><strong> Bundle?</strong></p><ul><li>You will receive a completely free certificate from the Quality Licence Scheme</li><li>Option to purchase 10 additional certificates accredited by CPD</li><li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li><li>Free assessments and immediate success results</li><li>24/7 Tutor Support</li></ul> <p><strong>After taking this </strong><strong>Office Admin and Reception Skills</strong><strong> bundle courses, you will be able to learn:</strong></p><p>Upon completing the Office Admin and Reception Skills course bundle, you will gain the following skills and knowledge:</p><ul><li>Effectively manage meetings and take minutes</li><li>Develop strategic planning processes</li><li>Enhance organisational skills for efficient administration</li><li>Demonstrate leadership qualities in a professional setting</li><li>Master negotiation techniques for successful outcomes</li><li>Understand the secrets of body language for effective communication</li><li>Improve communication skills in various contexts</li><li>Gain expertise in document control for efficient record-keeping</li></ul><p><strong>***Curriculum breakdown of Office Admin and Reception Skills</strong><strong>***</strong></p><ul><li>Module 01: Introduction to Reception and Receptionist</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Representing Your Boss and Company</li><li>Module 04: Mail Services and Shipping</li><li>Module 05: Travel Arrangements</li><li>Module 06: Organising Meeting and Conferences</li><li>Module 07: Time Management</li><li>Module 08: Record Keeping and Filing Systems</li><li>Module 09: Business Writing Skills</li><li>Module 10 :Organisational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning and Scheduling</li><li>Module 14: Invoicing/Petty Cash</li><li>Module 15: Business Environment</li><li>Module 16: Advanced MS Excel</li></ul><p><strong>How is the </strong><strong>Office Admin and Reception Skills</strong><strong>Bundle Assessment Process?</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        280 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course bundle is ideal for:</p><ul><li>Individuals seeking to start a career in office administration or reception</li><li>Current administrators or receptionists looking to upskill and enhance their capabilities</li><li>Professionals in related fields who want to broaden their skillset</li><li>Business owners or managers looking to provide training for their administrative staff</li><li>Anyone interested in gaining comprehensive knowledge of office admin and reception skills</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle will give you an edge in various professions, such as:</p><ul><li>Office Administrator</li><li>Receptionist</li><li>Executive Assistant</li><li>Personal Assistant</li><li>Meeting Coordinator</li><li>Document Controller</li><li>Communication Specialist</li></ul><p>According to the latest data, professionals in these roles earn competitive salaries in the UK, ranging from £20,000 to £40,000 or more, depending on experience and location.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the <strong>Quality Licence Scheme</strong>. This certificate will be delivered to your home, free of charge.</p><p>To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses:</p><ul><li>Level 1: £59</li><li>Level 2: £79</li><li>Level 3: £89</li><li>Level 4: £99</li><li>Level 5: £119</li><li>Level 6: £129</li><li>Level 7: £139</li></ul> </div>
        <h4>CPD QS Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
            <div> <p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally.</p> </div>
        <h4>CPD QS Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <p>International students are subject to a £10 delivery fee for their orders, based on their location.</p> </div>

                        </div>

Office Admin and Reception Skills Diploma

<p>Step into the world of front office operations with '<strong>The Reception Workstation</strong>,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth.</p>
<p>As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the critical role and responsibilities of a receptionist.</li>
<li>Develop key skills for effective communication and message handling.</li>
<li>Learn to manage the reception area efficiently.</li>
<li>Acquire proficiency in scheduling and appointment coordination.</li>
<li>Master administrative tasks and understand safety and security protocols.</li>
</ul>
<h3><b>Why choose <span>The Reception Workstation</span><span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is <span>The Reception Workstation</span><span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Aspiring receptionists and front desk personnel.</li>
<li>Administrative staff looking to enhance their skill set.</li>
<li>Customer service professionals in hospitality and corporate sectors.</li>
<li>Office managers overseeing front desk operations.</li>
<li>Anyone interested in a career in front office management.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Receptionist</strong> - £18,000 to £25,000</li>
<li><strong>Front Office Manager</strong> - £22,000 to £30,000</li>
<li><strong>Customer Service Representative</strong> - £19,000 to £27,000</li>
<li><strong>Administrative Assistant</strong> - £20,000 to £26,000</li>
<li><strong>Office Coordinator</strong> - £21,000 to £28,000</li>
<li><strong>Guest Experience Manager</strong> - £23,000 to £32,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>The Reception Workstation</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>The Reception Workstation</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to the Reception Role</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the Reception Role</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Essential Reception Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Essential Reception Skills</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Understanding the Reception Workstation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding the Reception Workstation</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Handling Phone Calls and Messages</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Phone Calls and Messages</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Scheduling and Appointments</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Scheduling and Appointments</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Administrative Tasks and Document Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Administrative Tasks and Document Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Safety and Security Protocols</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Safety and Security Protocols</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Enhancing Guest Experience</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Enhancing Guest Experience</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - The Reception Workstation</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - The Reception Workstation</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!</strong></p><p>Are you looking to enhance your reception skills and office admin expertise? Look no further! Our comprehensive course bundle offers you the opportunity to acquire essential skills that will make you a valuable asset in any professional setting. With a mix of QLS-endorsed and CPD-accredited courses, you'll gain knowledge and expertise that are highly sought after in today's job market.</p><p>The first course in this bundle is QLS-endorsed, and upon completion, you'll receive a QLS hardcopy certificate for free. This certificate holds significant value and can be a valuable addition to your resume, demonstrating your commitment to professional development. The remaining ten courses are also relevant and CPD-QS accredited, ensuring that you receive high-quality training throughout the bundle.</p><p>Learn how to excel in various aspects of reception skills and office admin, including executive and personal assistant training, effective minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. These skills are essential in today's dynamic business environment and will equip you with the knowledge and tools needed to excel in your career.</p><p>With a strong focus on real life application, you'll gain the confidence and competence to handle real-world situations. We will guide you through each course, providing valuable insights and pro tips that you can implement immediately in your workplace. This bundle is designed to be accessible to learners at all levels of experience, whether you're just starting your career or looking to upskill.</p><p><strong>This Reception Skills and Office Admin </strong><strong>Bundle Package includes:</strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</li></ul><p><strong>10 Premium Additional CPD QS Accredited Courses -</strong></p><ul><li><strong>Course 01:</strong> Executive and Personal Assistant Training Course</li><li><strong>Course 02: </strong>Effective Minute Taking Training</li><li><strong>Course 03:</strong> Diploma in Meeting Management</li><li><strong>Course 04: </strong>Workplace Professionalism</li><li><strong>Course 05:</strong> Customer Service Diploma - CPD Accredited</li><li><strong>Course 06: </strong>The Secrets of Body Language</li><li><strong>Course 07:</strong> Confidence Building &amp; Assertiveness</li><li><strong>Course 08:</strong> Cross-Cultural Awareness Training</li><li><strong>Course 09: </strong>Communication Skills Masterclass</li><li><strong>Course 10: T</strong>ime Management</li></ul><p><strong>Why Prefer This Reception Skills and Office Admin </strong><strong>Bundle?</strong></p><ul><li>You will receive a completely free certificate from the Quality Licence Scheme</li><li>Option to purchase 10 additional certificates accredited by CPD</li><li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li><li>Free assessments and immediate success results</li><li>24/7 Tutor Support</li></ul> <p><strong>After taking this Reception Skills and Office Admin </strong><strong>bundle courses, you will be able to learn:</strong></p><ul><li>Upon completing this course bundle, you will be able to:</li><li>Excel in various aspects of reception skills and office admin, including executive and personal assistant duties, minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management.</li><li>Apply techniques to handle real-world situations in a professional setting.</li><li>Demonstrate a high level of competence and confidence in your reception and office admin skills.</li><li>Use effective communication and assertiveness techniques to manage difficult situations and conflicts.</li><li>Understand the importance of body language and cross-cultural awareness in professional settings.</li><li>Enhance your professional image and reputation through workplace professionalism.</li><li>Utilise time management strategies to increase productivity and efficiency.</li></ul><p><strong>***Curriculum breakdown of Office Admin and Reception Skills</strong><strong>***</strong></p><ul><li><strong>Module 01: </strong>Introduction to Reception and Receptionist</li><li><strong>Module 02: </strong>Business Telephone Skills</li><li><strong>Module 03: </strong>Representing Your Boss and Company</li><li><strong>Module 04: </strong>Mail Services and Shipping</li><li><strong>Module 05: </strong>Travel Arrangements</li><li><strong>Module 06: </strong>Organising Meeting and Conferences</li><li><strong>Module 07: </strong>Time Management</li><li><strong>Module 08: </strong>Record Keeping and Filing Systems</li><li><strong>Module 09: </strong>Business Writing Skills</li><li><strong>Module 10: </strong>Organisational Skills</li><li><strong>Module 11: </strong>Communication Skills</li><li><strong>Module 12:</strong> Customer Service</li><li><strong>Module 13: </strong>Effective Planning and Scheduling</li><li><strong>Module 14:</strong> Invoicing/Petty Cash</li><li><strong>Module 15:</strong> Business Environment</li><li><strong>Module 16:</strong> Advanced MS Excel</li></ul><p><strong>How is the </strong><strong>[Reed_Title</strong><strong>] </strong><strong>Bundle Assessment Process?</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        280 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course bundle is ideal for:</p><ul><li>Individuals looking to enter or advance in the field of reception skills and office admin.</li><li>Professionals seeking to upskill and enhance their abilities in reception and admin roles.</li><li>Individuals looking to excel in customer service roles.</li><li>Those interested in improving their communication, assertiveness, and time management skills in a professional setting.</li><li>Anyone looking to enhance their cross-cultural awareness and body language skills.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle will give you an edge in various professions, such as:</p><ul><li>Receptionist</li><li>Office Administrator</li><li>Executive Assistant</li><li>Personal Assistant</li><li>Customer Service Representative</li><li>Meeting Coordinator</li><li>Communications Specialist</li></ul><p>With salaries in the UK ranging from £20,000 to £40,000 per year on average, these roles offer lucrative career opportunities for skilled professionals.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>

                        </div>

Reception Skills and Office Admin - CPD Certified

<h3><b>Overview</b></h3><p><span>With the ever-increasing demand for Receptionist in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Receptionist may be.</span></p><p> </p><p><span>Learning about Receptionist or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Receptionist. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Receptionist is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</span></p><p> </p><p><span>The self-paced online learning methodology by Compete High in this Receptionist : Reception Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</span></p><p> </p><p><span>Instead of searching for hours, enrol right away on this Receptionist : Reception Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</span></p><p> </p><h3><b>Who is this course for?</b></h3><p><span>While we refrain from discouraging anyone wanting to do this Receptionist : Reception Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</span></p><ol><li><span>Anyone looking for the basics of Receptionist,</span></li><li><span>Jobseekers in the relevant domains,</span></li><li><span>Anyone with a ground knowledge/intermediate expertise in Receptionist,</span></li><li><span>Anyone looking for a certificate of completion on doing an online training on this topic,</span></li><li><span>Students of Receptionist, or anyone with an academic knowledge gap to bridge,</span></li><li><span>Anyone with a general interest/curiosity</span></li></ol><p> </p><h3><b>Career Path</b></h3><p><span>This Receptionist : Reception Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. </span></p><p> </p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Basics of Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Basics of Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Overview for the Administrative Assistant</h4><div><div><ul><li><div>
<span></span><h5>
Overview for the Administrative Assistant</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Know About your HR Manager</h4><div><div><ul><li><div>
<span></span><h5>
Know About your HR Manager</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Daily Routine</h4><div><div><ul><li><div>
<span></span><h5>
Daily Routine</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Telephone Usage</h4><div><div><ul><li><div>
<span></span><h5>
Telephone Usage</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Meetings</h4><div><div><ul><li><div>
<span></span><h5>
Meetings</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 Keeping Accurate Records</h4><div><div><ul><li><div>
<span></span><h5>
Keeping Accurate Records</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 Office Equipment</h4><div><div><ul><li><div>
<span></span><h5>
Office Equipment</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Receptionist : Reception Training

<p><em><strong>Receptionist: Office Admin and Reception </strong></em></p><p>No matter the type or the size of <strong>an organisation</strong>, every office needs a <strong>receptionist </strong>and someone to take care of the <strong>administrative tasks</strong>. Therefore, if you can train yourself in <strong>administrative and receptionist work</strong>, you will have a lot of <strong> job opportunities </strong>knocking at your door. The <strong>Office Admin and Receptionist </strong>bundle will provide you with quality training. It will equip you with the essential skills and confidence to carry out the <strong>responsibilities</strong>.</p><p>The <strong>Office Admin and Receptionist</strong> Course will help you acquire the essential skills to become a proficient receptionist or an office admin. In this bundle, you will learn how to <strong>represent your company</strong> in the best possible manner. The easy-to-follow modules will help you in developing your <strong>telephone skills</strong>. Furthermore, you will become competent in <strong> record keeping</strong> and <strong>filing</strong>. In addition, this valuable bundle will teach you <strong>organisation skills</strong>, <strong>communication skills</strong>, <strong> time management skills</strong>, and more. Most importantly, this bundle will provide you with quality training in <strong>MS Excel</strong>.</p><p>Along with this <strong>Receptionist: Office Admin and Reception Training course</strong>, you will get <strong>10</strong> additional premium courses,</p><ul><li><strong>Course 01:</strong> Office Admin and Reception</li><li><strong>Course 02:</strong> Conflict Management</li><li><strong>Course 03: </strong>Minute Taking Essentials Level 2</li><li><strong>Course 04: </strong>Document Control</li><li><strong>Course 05: </strong>Effective Communication Skills</li><li><strong>Course 06: </strong>GDPR</li><li><strong>Course 07: </strong>MS Word Diploma</li><li><strong>Course 08: </strong>Facilities Management Level 3</li><li><strong>Course 09:</strong> IT Support Technician Training</li><li><strong>Course 10:</strong> Leadership &amp; Management Diploma</li><li><strong>Course 11:</strong> Workplace Health and Safety Diploma</li><li><strong>Course 12:</strong> Time Management</li></ul><p>Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online <strong>Receptionist: </strong><strong>Office Admin and Reception </strong>is perfect!</p><p>The <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> from any place in your own time without travelling for classes.</p><p>SO enrol now in this Receptionist: Office Admin and Reception bundle to advance your career!</p><p><strong>Receptionist: Office Admin and Reception </strong></p><p>You'll discover how to master the Receptionist skill while exploring relevant and essential topics.</p><p><strong>Course Curriculum of Receptionist: Office Admin and Reception Bundle</strong></p><p><strong>Course 01: Office Admin and Reception</strong></p><ul><li>Business Telephone Skills</li><li>Representing Your Boss and Company</li><li>Mail Services and Shipping</li><li>Travel Arrangements</li><li>Organizing Meetings and Conferences</li><li>Time Management</li><li>Record Keeping and Filing Systems</li><li>Business Writing Skills</li><li>Organizational Skills</li><li>Communication Skills</li><li>Customer Service</li><li>Effective Planning and Scheduling</li><li>Invoicing/Petty Cash</li><li>Business Environment</li><li>Advanced MS Excel</li></ul><p><strong>How will I get my Receptionist: Office Admin and Reception Certificate?</strong></p><p>After successfully completing the <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Receptionist: Office Admin and Reception bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Receptionist: Office Admin and Reception </strong></p><p>This Receptionist : Office Admin and Reception bundle has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Receptionist: Office Admin and Reception expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Office Admin and Reception</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Certificate of completion is included in course price</p> </div>

                        </div>

Receptionist : Office Admin and Reception Training

<p>A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This <strong>Office Admin and Reception Skills </strong>will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Office Admin and Reception Skills </strong>will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, learner will be able to:</p><ul><li>Understand the fundamentals of the National Health Service.</li><li>Understand the roles and responsibilities of a medical secretary.</li><li>Know how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics and Medicine.</li><li>Gain a thorough understanding of the effective filing system in medical offices.</li><li>Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks and supplies.</li><li>Gain in-depth knowledge of Medical Terminology and Clinical Aspects.</li><li>Know the importance of health and safety in the healthcare sector.</li><li>Have a solid understanding of Complementary Medicine</li></ul><p><strong>Why Choose Diploma in Medical Receptionist and Secretary from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Receptionist : Office Admin and Reception Skills developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course.</li></ul><p><strong>**Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course</strong></p><ol><li><strong>Course 01: </strong>Receptionist : Office Admin and Reception Skills</li><li><strong>Course 02: </strong>Communication Skills Course<strong><br /></strong></li><li><strong>Course 03:</strong> Level 4 Time Management Course</li><li><strong>Course 04: </strong>Level 5 Negotiation Skills Course</li><li><strong>Course 05: </strong>Level 5 Report Writing Course</li><li><strong>Course 06: </strong>Level 4 Copy Writing Course</li><li><strong>Course 07: </strong>Level 2 Customer Service</li><li><strong>Course 08: </strong>Level 1 Certificate in Well-being</li><li><strong>Course 09: </strong>Mental Health Support Worker</li><li><strong>Course 10: </strong>Level 3 Diploma in Healthcare Support</li></ol><p><em><strong>***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course</strong></em></p><ul><li><strong>Free 10</strong> PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Office Admin and Reception Skills:</p><p><strong>Module 1: The National Health Service</strong></p><ul><li>History</li><li>Structure of the NHS</li><li>The NHS Plan</li><li>Resource Allocation</li><li>Delivering Care</li><li>Mental Health Services</li><li>Public Health</li><li>The NHS, the Regions and Devolution</li></ul><p><strong>Module 2: Patient (Customer) Care</strong></p><ul><li>The Medical Receptionist</li><li>Putting Patient First</li><li>Complaints Within the Health Service</li><li>The Complaints Procedure</li><li>Patient and Public Involvement</li><li>Patient's Rights</li><li>Access to Health Care</li><li>Total Quality in Medical Practice</li><li>Customer Care: Involving Patients and the Public</li></ul><p><strong>Module 3: Communication</strong></p><ul><li>Report Writing</li><li>Electronic Mail &amp; Mobile Phones: Text Messages</li><li>Telephone Skills</li><li>People Skills - Face to Face</li><li>Meeting</li><li>Performance Review &amp; Counselling</li><li>The Practice Leaflet &amp; Hospital Information Leaflets</li><li>Networking</li></ul><p><strong>Module 4: Law, Ethics and Medicine</strong></p><ul><li>Medical Ethics and Etiquette</li><li>Doctor's Duties</li><li>Patient's Right</li><li>The Regulatory Bodies and Their Role</li><li>Legal Aspects</li><li>Certification</li><li>Health and Safety at Work</li></ul><p><strong>Module 5: Health &amp; Safety in a Clinical Environment</strong></p><ul><li>First Aid at Work</li><li>Hazardous Substances</li><li>The NHS National Patient Safety Agency (NPSA)</li><li>Hepatitis &amp; AIDS</li><li>Fire Precautions</li><li>Clinical Risk Management</li><li>Coping With Aggression &amp; Violence</li></ul><p><strong>Module 6: Practical Reception Skills in General Practice</strong></p><ul><li>Record Keeping and General Administration</li><li>Information Technology</li></ul><p><strong>Module 7: The Hospital Service</strong></p><ul><li>The Patient's Route Through the Hospital</li><li>Outpatient Appointments</li><li>Admissions from the Waiting List</li><li>Accident and Emergency Admissions</li><li>Home From Hospital Support</li><li>Day Cases and Ward Attendees</li><li>Hospital Team</li><li>Clinical Audit</li><li>Star Ratings</li><li>What is a Medical Record?</li><li>Cases Notes</li><li>Master Index</li><li>Filing Room or Records Library</li><li>Medical Records Procedure for Departments</li><li>Retention of Records</li><li>Destruction of Medical Records</li><li>The Role of the Secretary in the Hospital</li></ul><p><strong>Module 8: Private Medicine</strong></p><ul><li>Private Clinic or Hospital</li><li>The Secretary In Private Practice</li></ul><p><strong>Module 9: Forms, Fees and Finances in General Practises</strong></p><ul><li>Contracting</li><li>Finance</li><li>Practice Income</li><li>Scotland</li><li>Wales</li><li>Northern Ireland</li></ul><p><strong>Module 10: Using Information Technology</strong></p><ul><li>Computers in General Practice</li><li>Electronic Medicine</li><li>Computers in Hospitals</li><li>Maintaining Security</li></ul><p><strong>Module 11: Medical Terminology and Clinical Aspects</strong></p><ul><li>Pathology and X-ray Examinations</li><li>Prescribing and Drugs</li><li>Nurse Prescribing</li><li>New Developments in Pharmacy</li></ul><p><strong>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</strong></p><ul><li>Audit</li><li>Health Economics and Cost-effective Medicine</li><li>Private Finance Initiative</li><li>Clinical Governance</li><li>National Institute for Clinical Excellence (NICE)</li><li>National Clinical Assessment Service (NCAS)</li><li>National Service Framework (NSF)</li><li>Patient Surveys</li></ul><p><strong>Module 13: Complementary Medicine</strong></p><ul><li>Acupuncture</li><li>Alexander Technique</li><li>Aromatherapy</li><li>Chiropractic</li><li>Homoeopathy</li><li>Hydrotherapy</li><li>Hypnotherapy</li><li>Osteopathy</li><li>Reflexology</li></ul><p>-------------------</p><p><strong>***Communication Skills Course***</strong></p><ul><li>Module 01: Introduction to Communication</li><li>Module 02: The Communication Skills</li><li>Module 03: Different Types of Communication</li><li>Module 04: Different Methods of Communication</li><li>Module 05: Styles of Communication</li><li>Module 06: Barriers to Communication</li><li>Module 07: Assessing Communication Competence: Relevant Criteria</li><li>Module 08: Seven Actions for Effective Communication</li><li>Module 09: Do's and Don'ts of Effective Communication</li></ul><p>-------------------</p><p><strong>***Level 4 Time Management Course***</strong></p><ul><li>Module 1: Basics of Time Management</li><li>Module 2: Prioritise Your Time</li><li>Module 3: Organise Your Time</li><li>Module 4: Using Your Time Efficiently</li><li>Module 5: Time Management in the Workplace</li><li>Module 6: Time Management For Students</li><li>Module 7: Time Management Software</li><li>Module 8: Create a Value-Based Time Management Plan</li></ul><p>-------------------</p><p><strong>***Level 5 Proofreading &amp; Copy Editing***</strong></p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p>-------------------</p><p><strong>***Level 5 Negotiation Skills Course***</strong></p><ul><li>Module 01: An Overview of Negotiation</li><li>Module 02: How to Prepare For Negotiations</li><li>Module 03: The Process of Negotiation</li><li>Module 04: Ways of Developing Persuasion &amp; Influencing Skills</li><li>Module 05: Ways of Developing Communication Skills</li><li>Module 06: How to Develop Active Listening Skills</li><li>Module 07: Comprehending Body Language</li><li>Module 08: Assertiveness and Self Confidence</li><li>Module 09: Managing Anger</li><li>Module 10: Managing Stress</li><li>Module 11: Negotiation Tactics to Closing a Better Deal</li><li>Module 12: Ways of Overcoming Sales Objections</li></ul><p>-------------------</p><p><strong>***Level 5 Report Writing Course***</strong></p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p>-------------------</p><p><strong>***Level 2 Customer Service***</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: Understanding the Organisation</li><li>Module 3: Prepare to Deliver Excellent Customer Service</li><li>Module 4: Communication in the Customer Service Role</li><li>Module 5: Understand Customers</li></ul><p>-------------------</p><p><strong>***Level 1 Certificate in Well-being***</strong></p><p>-------------------</p><p><strong>***Mental Health Support Worker***</strong></p><p>-------------------</p><p><strong>***Level 3 Diploma in Healthcare Support***</strong></p><p>-------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Receptionist : Office Admin and Reception Skills</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Receptionist : Office Admin and Reception Skills</strong>, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this <strong>Receptionist : Office Admin and Reception Skills</strong> must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Receptionist : Office Admin and Reception Skills</strong>, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including -</p><ul><li>Medical Receptionist</li><li>Medical Secretary</li><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Health Skills

Receptionist : Office Admin and Reception Skills

<p><strong>Step into the office with confidence with your Office Admin and Reception skills!</strong></p> <p>Are you interested in a career in office administration or reception? If this is the case, the Office Admin and Reception Skills course is a great way to learn the skills you'll need to succeed in this role.</p> <p>This comprehensive Office Admin and Reception course will provide you with the knowledge and tools to handle the duties of office administration and reception, from managing day-to-day office tasks to dealing with customers and clients. We will teach you the skills you need to be an effective office administrator and receptionist.</p> <p>We'll begin by teaching you the fundamentals of office administration and reception, such as how to operate computers, printers, and other office equipment. In our Office Admin and Reception course, you will learn to organise files and documents, schedule appointments, and effectively communicate with customers and coworkers. We'll also show you how to use software programmes like Microsoft Office to stay organised and productive.</p> <p>This Office Admin and Reception course will teach you to greet and deal with customers and clients professionally and courteously. You'll learn how to provide excellent customer service while also dealing with difficult situations and complaints.</p> <p>Don't wait up. Enrol in our Office Admin and Reception course right now!</p> <p><strong>Learning Outcomes</strong></p> <ul> <li>Enhance your organisational skills in order to manage administrative tasks more effectively.</li><li>Improve your customer service skills so you can handle reception duties effectively.</li><li>Build relationships with internal and external customers by utilising communication and interpersonal skills.</li><li>Demonstrate knowledge of office administration and management procedures.</li><li>Good understanding of office equipment and software.</li><li>Demonstrate familiarity with filing systems and records management.</li></ul> <p><strong>Bundle Courses are</strong></p> <ul> <li><strong>Course 01:</strong> Leadership Skills Development</li><li><strong>Course 02: </strong>Strategic Planning and Analysis for Marketing</li><li><strong>Course 03: </strong>Communication Skills Training</li><li><strong>Course 04: </strong>Minute Taking Course</li><li><strong>Course 05: </strong>Psychology of Anxiety and Stress</li><li><strong>Course 06: </strong>Workplace Professionalism Certificate Course</li><li><strong>Course 07: </strong>Negotiation Skills</li><li><strong>Course 08: </strong>Sales Training</li></ul> <p><strong>Key Features </strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this </strong><strong>course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Office Admin and Reception Skills training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The curriculum of the course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p> <p><strong>The curriculum outline of our course is as follows:</strong></p> <ul> <li>Leadership Skills</li><li>Strategic Planning and Implementation</li><li>Sales Training</li><li>Body Language</li><li>Communication Skills</li><li>Minute Taking</li><li>Negotiation Skills Certificate</li><li>Psychology of Anxiety and Stress</li><li>Organisational Skills Training</li><li>Workplace Professionalism</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses are fully accredited, including this course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>New office administrators and receptionists who are starting out in their roles</li><li>Experienced office administrators and receptionists</li><li>Managers who are responsible for hiring, training and supervising office administrators and receptionists</li></ul> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>No prior degree or experience is required to enroll in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>The following professions are most popular in this sector</p> <ul> <li>Office Manager</li><li>Executive Assistant</li><li>Office Assistant</li><li>Receptionist</li><li>Administrative Assistant</li></ul> <p>The salary range for an Office Administrator and Receptionist in the UK is typically between £18,000 and £30,000 per annum.</p> <p><br /><br /></p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

338 Courses

Level 3 Diploma in Office Skills & Receptionist Course

By Training Express

Professional Telephone Receptionist Course

By Janets

Secretary : Medical Secretary & Receptionist

By Training Tale

Receptionist Skills Diploma

By John Academy

Level 4 Diploma in Child Development and Child Psychology - QLS Endorsed

By Academy for Health and Fitness

Telephone Skills Training

By Apex Learning

Level 3 Award in Childcare & Education

By Training Tale

Receptionist Training Course

By One Education

Medical Receptionist and Secretary

By Training Tale

Admin, Secretarial & PA at QLS Level 5 Diploma

By Imperial Academy

Search By Location