Free QLS Endorsed Certificate | 11 in 1 Exclusive Bundle with Free Certificates | 145 CPD Points | Installment Payment
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access
Manage Abrasive Workplace Behaviour with Backbone: What’s one of the toughest jobs managers face? Managing abrasive employee behaviour is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you. You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?