Name: Life Coping Skills Course
Price: 25 GBP
Availability: InStock

<h2>The Grateful Agile Leader</h2>
<p>Join Susan Parente as she demonstrates that Grateful Leadership is a style of leadership that speaks to the fundamentals of acknowledgment and gratitude for team members, what they do, and how they contribute! And she helps build a persuasive case that Grateful Leadership should be a key part of Agile projects!</p><p>Key takeaways:</p>
<ul>
<li>How being an Agile Leader is being a Grateful Leader</li>
<li>Incorporating an attitude of gratitude with team members and customers</li>
<li>Acknowledging team accomplishments, courage, and creativity</li>
</ul>

IIL Europe Ltd

The Grateful Agile Leader

General Admission

<p>Did you know that the construction industry is expected to grow by 4.2% annually over the next five years? With such significant growth, it's no surprise that many professionals are looking to upskill and gain a competitive edge in this booming sector.</p><p>If you're interested in pursuing a career in construction management, architectural studies, or construction cost estimation, we have just the bundle for you. Our comprehensive Construction Management, Architectural Studies, and Construction Cost Estimation Diploma package provide you with the knowledge needed to excel in these in-demand fields. In the Construction Management portion of the bundle, you'll learn the fundamental principles of managing construction projects, including planning, scheduling, and resource allocation. You'll also gain insight into the legal, ethical, and safety considerations that come with construction management, enabling you to mitigate risks and ensure project success.</p><p>Meanwhile, the Architectural Studies component of the bundle covers key concepts and practices in building design and construction, including blueprint reading, building codes and regulations, and structural systems. You'll also learn how to use the latest architectural software to create 3D models and renderings, providing you with a competitive advantage in the job market. Finally, in the Construction Cost Estimation Diploma, you'll master the art of accurately estimating project costs, including materials, labour, and equipment. This skill is critical in ensuring that projects remain profitable and clients are satisfied with the final product.</p><p>This bundle demonstrates the excellent level of education obtained through QLS-endorsed courses. This bundle includes three courses, ensuring learners receive high-quality, instructive, enjoyable learning.</p><p>Investing in your education is always a sensible decision, and with 3 QLS Endorsed certifications under your belt, you can be confident that you're double-boosting your rÃ©sumÃ©. Besides the QLS courses, the individuals will have access to 10 CPD courses related to the subject. They will widen your wisdom and improve your general comprehension.</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01: </strong>Advanced Diploma in Construction Management at QLS Level 7</li><li><strong>Course 02: </strong>Advanced Diploma in Architectural Studies - Architecture at QLS Level 7</li><li><strong>Course 03: </strong>Diploma in Construction Cost Estimation at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04: </strong>Construction Site Management</li><li><strong>Course 05: </strong>Construction Industry Scheme (CIS)</li><li><strong>Course 06: </strong>Construction Cost Estimation Diploma</li><li><strong>Course 07: </strong>Construction Safety</li><li><strong>Course 08:</strong> LEED V4.1 - Building Design and Construction</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p><ul><li><strong>Course 09: </strong>Leadership and Management Course</li><li><strong>Course 10:</strong>Career Development and Passion</li><li><strong>Course 11: </strong>Professional CV Writing</li><li><strong>Course 12: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 13: </strong>Public Speaking: Confident Delivery Skills</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a comprehensive understanding of construction project management principles, including planning, scheduling, and resource allocation.</li><li>Learn the fundamentals of building design and construction, including blueprint reading, building codes, and structural systems.</li><li>Master the art of construction cost estimation, including materials, labour, and equipment.</li><li>Develop critical thinking and problem-solving attitude applicable to the construction industry.</li><li>Use the latest architectural software to create 3D models and renderings for project visualization.</li><li>Understand the legal, ethical, and safety considerations of managing construction projects.</li></ul><p>This course bundle is designed for individuals who want to develop their skills and knowledge in the construction industry, including construction management, architecture, and cost estimation.</p><p>The Construction Management course provides an understanding of construction management principles, including project planning, scheduling, and budgeting. The Architectural Studies course teaches students how to design buildings, including their layout, structure, and appearance. The Construction Cost Estimation Diploma course focuses on the principles of construction cost estimation, including materials and labour costs, overhead costs, and profit margins. The Construction Site Management course teaches students how to manage construction sites effectively, including safety procedures, equipment management, and quality control.</p><p>The Construction Industry Scheme (CIS) course provides an understanding of the principles of CIS, including registration, record keeping, and reporting requirements. The Construction Safety course teaches students how to identify and manage safety risks in construction sites. The LEED V4.1 - Building Design and Construction course provides an understanding of sustainable building design principles, including LEED certification requirements, energy efficiency, and environmental sustainability.</p><p><strong>Certificate</strong><br />QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals interested in pursuing a career in construction management, architectural design, or cost estimation.</li><li>Professionals looking to enhance their knowledge in the construction industry.</li><li>Students who want to supplement their education with specialised training in construction-related fields.</li><li>Anyone seeking to gain a competitive edge in the construction job market.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Construction Manager: £42,000 - £80,000</li><li>Architectural Designer: £22,000 - £50,000</li><li>Cost Estimator: £20,000 - £40,000</li><li>Quantity Surveyor: £25,000 - £60,000</li><li>Project Manager: £30,000 - £70,000</li><li>Building Inspector: £20,000 - £50,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

One Education

Construction Management, Architectural Studies & Cost Estimation Course

<h2>Description</h2><p><span><strong>Communication Skills Diploma</strong></span></p><p><span>Communication is the art of conveying or sharing ideas, feelings or any other kind of information. Communication takes place all the time even when you are not actually speaking or writing anything because not all communication is verbal in nature. For instance, you can communicate using your body language alone. Like every art communication too requires certain skills. Some are born with communicative skills and need not spend a lot of time developing it while others may not be so lucky. Whichever category you belong in, the happy news is that communication skills can be developed by anyone irrespective of age, sex and ethnicity. All it takes is the right learning material and a willingness to commit yourself to the process and practice of communication. No matter which aspect of your life you are looking at, communication plays a vital role. Take your career and personal life, for example, isn't communication an essential part of them both? Definitely, your success at work and in your personal life depends significantly on how good a communicator you are. A good communicator is someone who has the ability to communicate with clarity, courage and commitment. Good communication paves way for understanding, intimacy, mutual appreciation and respect. Communication Skills Diploma is a practical course that helps you develop and successfully apply communication skills so that you can achieve your personal goals along with building and maintaining healthy relationships with others. Speaking is not the only aspect that the Communication Skills Diploma focuses on. In contrast, Communication Skills Diploma begins by highlighting the importance of becoming a good listener and observer and teaches how to become one before starting to emphasize speaking skills. Communication Skills Diploma points out why understanding your audience and tailoring your communication process according to them is important in ensuring that your efforts are successful. There is little doubt that qualities like passion, innovation and sincerity tend to go unnoticed and become ineffective if we fail to connect well with others, and that is why Communication Skills Diploma is a course that is essential for everyone. </span></p><p><span><strong>What you will learn </strong></span></p><p><span><strong>1:</strong> Understanding Communication Better</span><br />
<span> <strong>2:</strong> Knowing What You Want to Achieve</span><br />
<span> <strong>3:</strong> Valuing Different Communication Styles</span><br />
<span> <strong>4:</strong> Becoming an active listener</span><br />
<span> <strong>5:</strong> Building Rapport</span><br />
<span> <strong>6:</strong> Choosing the Right Attitude</span><br />
<span> <strong>7:</strong> Speaking with Clarity</span><br />
<span> <strong>8:</strong> Conveying Messages through Movement</span><br />
<span> <strong>9: </strong>Guidelines for Face-to-face Speaking</span><br />
<span> <strong>10:</strong> Essential Guidelines for Effective Communication</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Communication Skills Course

<div>
	<h3><b>Description:</b></h3>
<p><span>Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers..</span></p>
<h3><strong>Assessment:</strong></h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Certificate in Handling a Difficult Customer </b>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic background.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Certificate in Handling a Difficult Customer</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td><i></i></td>
					<td>Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Right Attitude Starts with You</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress Management (Internal Stressors)</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress Management (External Stressors)</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Transactional Analysis</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why are Some Customers Difficult</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with the Customer Over the Phone</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with the Customer In Person</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sensitivity in Dealing with Customers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Scenarios of Dealing with a Difficult Customer</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Following up With a Customer Once You Have Addressed Their Issue</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Certificate in Handling a Difficult Customer</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Certificate in Handling a Difficult Customer</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Certificate in Further Education & Training (Cert Ed)

Certificate of Completion of Training (CCT)

Certificate of Completion (CCL)

IT Certifications

Certificate in Advanced English (CAE)

Dealing With Difficult Customers

Certificate in Handling a Difficult Customer

<h4>From Business Ideas to Success Certification</h4>
<p>Need some master direction for going into business? It very well may be overwhelming to go into business as there is regularly a critical distinction between an extraordinary business thought and the real primary concern that you see on your monetary records. There are numerous unpredictable strides between thinking of a business thought and really changing it into an effective business. You should have the option to factor in various angles including showcasing, accounts, item advancement and statistical surveying and so on before you dispatch your item into the market. Cautious arranging can assist you with recognizing blunders and keep expensive errors from happening later on. <br /><br />What's incorporated: <br /><br />The seminar on beginning your business covers significant territories of business arranging including: <br /><br />Instructions to limit your business thoughts to one suitable one by utilizing criticism methodologies <br /><br />Understanding various kinds of business thoughts and business hazards <br /><br />The most effective method to build up the correct attitude and order to work at another business <br /><br />Step by step instructions to secure your thoughts and items lawfully and ensure your business via online media <br /><br />Understanding structure a business channel and obstructions to section for rivalry <br /><br />Instructions to make a strong field-tested strategy and the subtleties that you need to remember for it <br /><br />Instructions to recognize your objective market and depict the items segment of your strategy <br /><br />Understanding income proclamations, financial aspects and business subsidizing to help limit monetary misfortune <br /><br />The most effective method to fund-raise from financial backers, awards, crowdfunding and advances <br /><br />The most effective method to enlist your business for licenses, grants and tax assessment <br /><br />Step by step instructions to pick an extraordinary business name just as area name <br /><br />Step by step instructions to keep fixed on development and how to fight off business disappointment <br /><br />Advantages of considering the course: <br /><br />You can expect the accompanying advantages from considering the video seminar on 'going into business': <br /><br />You can limit the probability of blunders and missteps <br /><br />You see how to choose the best business thought that resounds with your enthusiasm <br /><br />You can find out about significant viewpoints like account and promoting that help make your business an achievement over the long haul</p>

OnlineCoursesLearning.com

From Business Ideas to Success

<h4>Tackling Hate Crime Certification</h4>
Hate crimes and hate incidents are on the rise across the globe. The UK alone has seen almost a 30% increase in the number of hate crimes in one 12 month period. This leaves many people across society wondering what can be done to tackle these types of crimes. There is also some confusion about what a hate crime is and which affected communities are covered under existing legislation. Without accurate information, it can be hard to fight this type of attitude in society. This course provides you with comprehensive information about hate crimes, including their prevalence in today's society. It begins by introducing you to the topic of hate crimes in a general overview, identifying relevant legislation and statistics. It then moves on to cover hate crimes and hate incidents in more detail, as well as letting you know which affected communities are covered by legislation. The role of the bystander as well as the importance of victim support are also discussed. Finally, it gives you a few tips on how to prevent hate crime in your neighbourhood.
<h4>You Will Learn:-</h4>
<ul>
<li>A brief overview of hate crimes, including the relevant legislation</li>
<li>The difference between a hate incident and a hate crime</li>
<li>Information about the affected communities covered by existing legislation</li>
<li>The role of the bystander when witnessing hate crimes</li>
<li>How to best support victims of these types of offences</li>
<li>Tips on how to prevent hate crimes from happening in your community</li>
</ul>
<h4>Benefits of Taking This Course</h4>
<ul>
<li>Understanding what hate crimes are and how often they occur</li>
<li>Learning about the forms of hate incidents as well as the groups affected by these types of crimes</li>
<li>Gaining insight into the value of the witness in these interactions</li>
<li>Learning how to help victims and when to get the authorities involved</li>
<li>Knowing how to prevent hate crime in your neighborhood</li>
</ul>
<h1><span>Course Modules:</span></h1>
<br />
<ul>
<li>Module 1: What is Hate Crime?</li>
<li>Module 2: Forms of Hate Incidents</li>
<li>Module 3: Role of the Bystander</li>
<li>Module 4: Supporting Victims</li>
<li>Module 5: Preventing Hate Crime</li>
</ul>

Tackling Hate Crime

<h1 fr-original-style=" color: var(--thm-color-one);" id="isPasted" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;">Who is this Coach Training for?</h1><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Well Coach training&nbsp;can be for everyone and at the same time for the select few.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">It is for everyone that is driven by impact, a drive to change people&#39;s lives , who wants the Flexibility to grow a thriving business globally by just having a laptop/mobile.<br fr-original-style="" style="box-sizing: border-box;">Simply having a life of Freedom &amp; Purpose<br fr-original-style="" style="box-sizing: border-box;">at the same time it is for the few who are serious about their growth and about building a state of the art Coaching Business<br fr-original-style="" style="box-sizing: border-box;">It is perfect for those who want to step into their powerhouse!<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&nbsp;</p><h2 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); box-sizing: border-box;">The Swift Shift Success Coaching Program brings you the best of the coaching practices into an Accredited Certification!!!!</h2><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">It is literally a deep dive into the amazing world of Coaching!</strong><br fr-original-style="" style="box-sizing: border-box;">&nbsp;</p><div fr-original-style="" style="box-sizing: border-box;" width="100%"><h1 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;">PROGRAM&nbsp;STRUCTURE</h1></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Module 1 Life &amp; Executive Coaching Path (Level 1) 60 Hours training + 30 hours Practice&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">( 103 hours training &amp; 60 hours Practice)</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Coaching Trends (past, present and future)</li><li fr-original-style="" style="box-sizing: border-box;">Understanding Coaching Niches</li><li fr-original-style="" style="box-sizing: border-box;">Coaching Competencies covering the Art of Listening, questioning, Rapport, Feedback, Goal Setting....</li><li fr-original-style="" style="box-sizing: border-box;">Values in action</li><li fr-original-style="" style="box-sizing: border-box;">Understanding beliefs</li><li fr-original-style="" style="box-sizing: border-box;">A multitude of Coaching Models </li><li fr-original-style="" style="box-sizing: border-box;">Designing Alliance &amp; way forward</li><li fr-original-style="" style="box-sizing: border-box;">One on One Mentoring sessions (1)</li><li fr-original-style="" style="box-sizing: border-box;">Monthly Masterclasses &amp; Peer to Peer Coaching</li><li fr-original-style="" style="box-sizing: border-box;">and much more&nbsp;</li></ul></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This level qualifies you as a Success Coach :Life &amp; Executive &nbsp;Level 1 with the option to upgrade to <u fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="color: rgb(226, 80, 65);" style="color: rgb(226, 80, 65); box-sizing: border-box;">Advanced Life &amp; Executive Coach</span></u><span fr-original-style="color: rgb(226, 80, 65);" style="color: rgb(226, 80, 65); box-sizing: border-box;"> </span>with additional 43 hours of deep dive into Executive &amp; Team Coaching as well additional Life Coaching Tools. &nbsp;You will need to add additional 30 hours of practice as well.&nbsp; So both levels your Certificate will be of 163 hours .</em></strong></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></strong></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="color: rgb(41, 105, 176);" style="color: rgb(41, 105, 176); box-sizing: border-box;">THE INVESTMENT FOR LEVEL 1 VIRTUAL IS 1500 POUND ( 3 TO 5 HOURS PER WEEK)</span></em></strong></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><span fr-original-style="color: rgb(41, 105, 176);" style="color: rgb(41, 105, 176); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">THE INVESTMENT FOR LEVEL 1 SELF PACED LEARNING WITH 2 TOUCH UP CALLS IS 1000POUND</em></strong></span></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></strong></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Extra Paths:</em></strong></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Upgrade Option 1: Not included in the Investment Learning Module 2&nbsp;</em></strong><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NLP &amp; Neuroencoding tools for coaches (level 2)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">24 hours</strong></em><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Uncovering the power of our mind</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Beliefs of Excellence</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">VAKOG systems</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Master your Communication</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Representational Systems&nbsp;</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">NLP Tools for Coaching &amp; personal Success</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Neuroencoding techniques</em></li></ul><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style=" color: rgb(65, 65, 65);" id="isPasted" style="color: rgb(65, 65, 65); font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Upgrade Option 2: Not included in the Investment&nbsp;</em></strong><em fr-original-style="" style="box-sizing: border-box;">Learning Module 3 Building a Successful Coaching Business (level 2)</em></strong><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">24 hours<br fr-original-style="" style="box-sizing: border-box;"></strong></em><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">The Journey of your business</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Coaching Business Model&nbsp;</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Business Saboteurs</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Ideal client &amp; niching</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Personal Branding</em></li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Program creation</em></li></ul></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><h1 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">YES WE ARE DIFFERENT</em></h1></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This Coaching Program is unlike any other Coaching certification in the Market,<br fr-original-style="" style="box-sizing: border-box;">It gives you the exclusive opportunity to be qualified as an Executive &amp; Life Coach, as well as learn the NLP tools and the business building aspect.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">If you are starting your Coaching journey you can begin with the Executive &amp; Life Coaching Path 1,<br fr-original-style="" style="box-sizing: border-box;">then sharpen &nbsp;your skills to gain the NLP tools (Path 2) and Boost your Career by Path 3.<br fr-original-style="" style="box-sizing: border-box;">&nbsp;<br fr-original-style="" style="box-sizing: border-box;">If you are a graduate coach and you want to take your business to the next level you can either Choose to add to your toolbox the NLP tools&nbsp;Path 2 and the Building your Coaching business path 3 or any of them<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">You manage your learning and we are here to support with the best state of the art Coaching Program focusing&nbsp;on Life &amp; Executive Coaching<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">We don&#39;t only promise we over deliver and always.&nbsp;</em></p><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Success Coaching Program is a six months course with over 200 hours of study, practice,</strong> weekly sessions and a lot more<br fr-original-style="" style="box-sizing: border-box;">It is available in several formats, Self Study online or Virtual or Face to Face, Public or specifically inhouse.<br fr-original-style="" style="box-sizing: border-box;"></em><div fr-original-style="" style="box-sizing: border-box;" width="100%"><h1 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Contact us now new cohort starting Soon</em></h1></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">THE LOVE THAT OUR PARTNERS SHARE&nbsp;</strong><br fr-original-style="" style="box-sizing: border-box;">Few Testimonials&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">"I am very grateful to be part of this powerful coaching course. I have never experienced real transformational magic like the one I am currently experiencing especially on a personal level. Pauline is very knowledgeable. She is tough but flexible. With the information she gives and the words she says, she managed to help me feel confident in myself and to challenge myself in order to start, step by step, my training toward the coaching journey. The course is very well structured and straightforward.<br fr-original-style="" style="box-sizing: border-box;">Thank you Pauline for your time and help always". <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ghinwa Sabra - Educator&nbsp;</strong><br fr-original-style="" style="box-sizing: border-box;">"The course is extremely comprehensive and in-depth, incredibly valuable and practical; especially the balance of practical and theory. Pauline is highly engaging, knowledgeable, experienced and brought a broad skill set to the sessions which brought the material to life, making it practical and applicable. I was able to get out of my comfort zone, it was balanced with an energy that was light, humorous and encouraging but also weighty enough to recognise&nbsp;the responsibility we hold to our Coachees<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">. Pierre Rahi- Director of the Providence Hospital</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">"I have previously taken Life Coaching certification from another institute, however, after taking the course with Pauline, &nbsp;now I can clearly say that the real life Coaching techniques are being experienced and applied. Furthermore, it is not only about the curriculum, as we might find plenty online, but it&#39;s mostly about the attitude and way of delivering this workshop that leaves a great impact on the professional and personal aspects of the attendees.&nbsp;<br fr-original-style="" style="box-sizing: border-box;">Pauline is a live example of a human centered life/executive coach". <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Moustafa Tamimi - Human Development Trainer &amp; Mentor</strong><br fr-original-style="" style="box-sizing: border-box;">The Swiftshift Success coaching program is a very well designed program expertly delivered. It is an amazing combination of knowledge about coaching with the experience of working with others in a virtual environment which enables improvement and skills development. It has been a very positive experience and I have learned valuable coaching tools. LOVE IT! I highly recommend it to others interested in coaching &nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Maguy Salameh - Career Counselor&nbsp;</strong><br fr-original-style="" style="box-sizing: border-box;">"If you&rsquo;re looking for a life coaching course, then you&rsquo;ve come to the right place! In this course there is a lot of informations presented in a clear and simple way. Pauline is amazing! her energy will make you feel happy and the time will fly by.&nbsp;<br fr-original-style="" style="box-sizing: border-box;">The unique aspect of this course is the practice; there is a lot of practice that will boost your confidence as a coach, and you will form an incredible bond with the team.<br fr-original-style="" style="box-sizing: border-box;">This course is highly recommended!!" <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cynthia Chartouny - University Student</strong></em></div></div>

Swift Shift Coaching & Consultancy Ltd - Success Academy

Mindfulness

Life Coaching

Success

NLP Practitioner

Positive Psychology

Clarity

This Coaching Program is unlike any other Coaching certification in the Market,
It gives you the exclusive opportunity to be qualified as an Executive & Life Coach, as well as learn the NLP tools and the business building aspect.

Success Coaching Diploma

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					<div><div><div><div><div><div><div><div><div><p><span>Being subjected to negative emotions like distress, fear, anxiety, anger, or depression to a certain degree is normal, it is a psychological and physical reaction to your surrounding situation, but increased, and continuous involvement of these emotions can cause serious damage to your mental and physical self.</span></p><p><span>Coping skills are the strategies or mechanisms you adopt while experiencing any particular negative emotion. Essentially, it is how you handle various difficult situations while you are under stress. This course is designed to help you understand the root of these emotions and their extent and to provide you with tools to manage them better. Additionally, you will learn the coping skills to build into your daily life to help keep you sane during challenging times.</span></p></div></div></div></div></div></div></div></div></div>
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				<h2>Learning outcome</h2>
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										<span>Discover the concept of reprogramming your mind to conquer distressful feelings.</span>
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				<h2>Requirements</h2>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to any internet-enabled smart device.</span>
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										<span>3+ hours of on-demand video lectures with downloadable resources.</span>
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										<span>You will explore various effective techniques of stretching and how to incorporate them into your workout schedule seamlessly.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Introduction</strong></td>
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					<td>▶</td>
					<td>Goals &amp; Resources</td><td><span>🕐 00:07:00</span></td>
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					<td>Beginning Concepts</td><td><span>🕐 00:13:00</span></td>
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					<td>Reprogramming Your Mind</td><td><span>🕐 00:09:00</span></td>
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					<td>Escaping Your 'Story'</td><td><span>🕐 00:06:00</span></td>
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					<td>Boosting Your Personal Power!</td><td><span>🕐 00:07:00</span></td>
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					<td>The Power Of Modeling &amp; Language</td><td><span>🕐 00:07:00</span></td>
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					<td>The Power Of Choice</td><td><span>🕐 00:03:00</span></td>
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					<td>Critical Thinking Skills</td><td><span>🕐 00:09:00</span></td>
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					<td>The Power Of Habit</td><td><span>🕐 00:05:00</span></td>
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					<td>The Twin Powers Of Attitude &amp; Acceptance</td><td><span>🕐 00:09:00</span></td>
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					<td>Some Keys To Happiness</td><td><span>🕐 00:18:00</span></td>
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					<td>MORE Coping Skills!</td><td><span>🕐 00:16:00</span></td>
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					<td>Improving Communication</td><td><span>🕐 00:12:00</span></td>
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					<td>Anger Management Skills</td><td><span>🕐 00:12:00</span></td>
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					<td colspan="4"><strong>BONUS VIDEOS - MORE TIPS &amp; TOOLS!</strong></td>
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					<td>BONUS VIDEO - More Coping Skills - Part 1</td><td><span>🕐 00:23:00</span></td>
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					<td>BONUS VIDEO - More Coping Skills - Part 2</td><td><span>🕐 00:11:00</span></td>
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					<td>BONUS VIDEO - More Coping Skills - Part 3</td><td><span>🕐 00:22:00</span></td>
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Skill Up

Very few people are borne leader, most of the business leaders are self-made through hardships, developing critical thinking

Life Coping Skills Course

<div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Menopause Update</strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Focus:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">This specialised training day is meticulously designed for healthcare professionals, including nurses, allied healthcare practitioners (AHPs), and general practitioners (GPs), who are already practicing in the field of menopause care. With established NICE (National Institute for Health and Care Excellence) Guidance, practitioners can gain heightened confidence in effectively managing women experiencing menopause-related issues.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Meet the Expert:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Dr. Katie Barber, a seasoned GP with 15 years of experience in Oxfordshire and Buckinghamshire, leads this comprehensive update. Dr. Barber&#39;s journey into Women&#39;s Health began during her GP training when she earned diplomas from the Royal College of Obstetricians and Gynaecologists and the Faculty of Sexual and Reproductive Healthcare. Her work at the John Radcliffe Hospital&#39;s Gynaecology department, where she held a special interest in Gynaecology, sparked her enthusiasm for assisting women in navigating the various facets of menopause. Dr. Barber&#39;s expertise is further underlined by her Advanced Certificate of Menopause Care from the Faculty of Sexual and Reproductive Healthcare and her accreditation as a British Menopause Society specialist and Menopause trainer in Oxfordshire. She served as the Clinical Lead for the NHS Menopause service at the John Radcliffe in Oxfordshire until March 2021 and currently holds the role of Clinical Lead for the NHS Community Gynaecology Service in Oxfordshire. In 2020, she launched her private service, Oxford Menopause.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Agenda:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">09.15 - Coffee and Registration</div><div fr-original-style="" style="box-sizing: border-box;">09.30 - Introduction and Course Objectives</div><div fr-original-style="" style="box-sizing: border-box;">09.40 - Physiology, Diagnosis, and Principles of Treatment</div><div fr-original-style="" style="box-sizing: border-box;">10.45 - Coffee</div><div fr-original-style="" style="box-sizing: border-box;">11.00 - Risks, Benefits, and Special Considerations (e.g., Premature Ovarian Insufficiency)</div><div fr-original-style="" style="box-sizing: border-box;">13.00 - Lunch</div><div fr-original-style="" style="box-sizing: border-box;">14.00 - Practical Prescribing and Common Pitfalls</div><div fr-original-style="" style="box-sizing: border-box;">14.30 - Vulvo-Vaginal Symptoms and Testosterone</div><div fr-original-style="" style="box-sizing: border-box;">14.30 - Case Studies and Q&amp;A</div><div fr-original-style="" style="box-sizing: border-box;">15.30 - Discussion and Sharing Good Practice - Close</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Learning Outcomes:</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">1. Stay Current with Menopausal Evidence: Develop an up-to-date awareness of the latest evidence and clinical guidance concerning menopausal issues and treatment options.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">2. Foster Critical Patient Discussions: Demonstrate a critical understanding of key discussion points with patients, enabling more informed and productive consultations.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">3. Problem-Solving Skills: Engage in discussions about relevant practice problems and collaboratively explore solutions within the context of menopause care.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">4. Values and Attitudes: Develop an awareness of how personal attitudes and values may influence practice in menopause care, fostering a more patient-centric approach.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">5. Professional Accountability: Understand the ongoing development of practice in the field of menopause care and embrace professional accountability as an integral aspect of providing high-quality care.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">6. Navigating NICE Guidance: Gain a comprehensive understanding of the NICE Guidance, empowering practitioners to align their practice with established best practices.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Please note: Course content may be subject to minor updates and adjustments.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

BBO Training

Clinical

Menopause Update

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE

<p>Peak job performance and maintaining a positive attitude starts with having a suitable service disposition and strong interpersonal skills. Maintaining a positive attitude takes work-focusing on what's right, looking for solutions to problems instead of complaining, and having a positive 'expectancy' that things will improve. Discover how to stay involved and healthy coping mechanisms that help keep us physically and mentally healthy. Discover why Integrity and honesty are the foundations of trust, the root of service. Apply strategies for cultivating exceptional customer service character every day.</p><h3>Learning Objectives</h3><p>Describe suitability requirements for being an effective service provider, Explain the personal benefits of maintaining a positive attitude, Apply 17 tools for maintaining a positive, professional attitude</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Service Attitude: Maintaining a Positive Attitude

<p>In today's world, attitudes can make or break one's success trajectory. Introducing '<strong>The Power of Attitude</strong>', a pivotal course designed to help learners unearth the true potential of their mindsets. Dive into the intricacies of building a winning attitude, understand the profound impacts of your perspective on your surroundings, and grasp the tools necessary to ensure your attitude propels you towards your ambitions, not away from them.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Identify and foster the core elements of a successful attitude.</li>
<li>Recognise and avoid the pitfalls of a detrimental mindset.</li>
<li>Understand the significant role of individual choices in shaping one's attitude.</li>
<li>Determine the signs of a negative attitude and their impacts on professional and personal spheres.</li>
<li>Realise the ripple effect of one's attitude on colleagues, friends, and the wider community.</li>
</ul>
<h3><b>Why buy this The Power of Attitude<span> course</span>?</b></h3>
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<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
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<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>The Power of Attitude</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this The Power of Attitude<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Individuals looking to improve their personal and professional relationships.</li>
<li>Entrepreneurs aiming for sustained business success.</li>
<li>Team leaders wishing to inspire and uplift their team members.</li>
<li>Students preparing for the workforce and aiming to stand out.</li>
<li>Anyone seeking to better their life by transforming their attitude.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>The Power of Attitude</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>The Power of Attitude</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Team Manager</strong>: £40,000-£55,000</li>
<li><strong>Business Consultant</strong>: £45,000-£70,000</li>
<li><strong>Motivational Speaker</strong>: £35,000-£90,000 (varies based on events and bookings)</li>
<li><strong>Life Coach</strong>: £30,000-£60,000</li>
<li><strong>Corporate Trainer</strong>: £40,000-£60,000</li>
<li><strong>HR Specialist</strong>: £35,000-£55,000</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

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<table width="100%">				<tbody><tr>
					<td colspan="4">The Power of Attitude</td>
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					<td>Lesson 01: Developing the Right Attitude for Success</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td>Lesson 02: Don't Play the Victim and Seize the Day</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td>Lesson 03: You Have the Power to Choose Your Attitude</td>
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					<td><span><i></i> 00:06:00</span></td>
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					<td>Lesson 04: Seven Signs You Have a Bad Attitude</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td>Lesson 05: Your Attitude Affects Others</td>
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					<td><span><i></i> 00:05:00</span></td>
				</tr>
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Studyhub UK

Online Course Marketing

Personal Development

Life Coach Training

Trainers Course

The Power of Attitude

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			<h4>Overview</h4>		</div>
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							<p><span>By enroling in The Power of Attitude, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The The Power of Attitude course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent The Power of Attitude course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our The Power of Attitude Program.</span></p><p><span>So enrol in our The Power of Attitude course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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							<p><span>Enroling in this The Power of Attitude course can improve your The Power of Attitude perspective, regardless of your skill levels in the The Power of Attitude topics you want to master. If you're already a The Power of Attitude expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced The Power of Attitude insights that will help you make the most of your time. This The Power of Attitude course will act as a guide for you if you've ever wished to excel at The Power of Attitude.</span></p>						</div>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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							<p><span>This The Power of Attitude course is a great place to start if you're looking to start a new career in The Power of Attitude field. This training is for anyone interested in gaining in-demand The Power of Attitude proficiency to help launch a career or their business aptitude. </span></p>						</div>
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							<p><span>The The Power of Attitude course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of The Power of Attitude, without any fuss.</span></p>						</div>
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							<p><span>This The Power of Attitude training will assist you develop your The Power of Attitude ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  The Power of Attitude professional story and personalise your path to a new career. Furthermore, developing this The Power of Attitude skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
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<div>
<table>				<tbody><tr>
					<td colspan="4"> Power Of Attitude</td>
				</tr>
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					<td>Lesson 01: Developing the Right Attitude for Success</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>Lesson 02: Don't Play the Victim and Seize the Day</td>
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					<td><span><i></i> 00:06:00</span></td>
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NextGen Learning

The Power of Attitude Course

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<p>In this course, you will learn about the power of attitude and its impact on personal and professional success. You will explore various ways to develop the right attitude, avoid playing the victim, and take control of your life.</p><p>You will also understand the importance of choosing your attitude, recognise the signs of a bad attitude, and learn how your attitude affects others. By the end of this course, you will have a better understanding of the role attitude plays in success, and you will be equipped with practical tools to develop a positive attitude and mindset.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a positive attitude and mindset that supports personal and professional growth.</li><li>Recognise the role of attitude in personal and professional success.</li><li>Take ownership of your life and avoid playing the victim.</li><li>Choose your attitude and respond positively to challenging situations.</li><li>Build positive relationships by understanding how your attitude affects others.</li></ul><p><strong>Course Curriculum: </strong></p><ul><li>Lesson 01 will focus on the importance of having a positive attitude for success. You will learn how to identify your current attitude and how it may be affecting your life.</li><li>Lesson 02 will teach you to take control of your life and stop playing the victim.</li><li>Lesson 03 will help you to understand that you have the power to choose your attitude, and you can change it at any time.</li><li>In Lesson 04, you will learn the seven signs of a bad attitude, such as being negative, blaming others, and being resistant to change.</li><li>Finally, in Lesson 05, you will learn how your attitude can impact others, and how to be mindful of your actions and how they affect those around you.</li></ul><p><strong>How is the course assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.</p>
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        <div>Requirements</div>
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                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
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        <div>Career path</div>
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                            <p>Completing this course can lead to various career paths and opportunities. Some potential career paths and expected salaries include:</p><ul><li>Business Manager - £50,000 per year</li><li>Sales Representative - £25,000 per year plus commission</li><li>Human Resources Manager - £45,000 per year</li><li>Personal Development Coach - £40,000 per year</li><li>Customer Service Representative - £20,000 per year.</li></ul>
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        <div>Certificates</div>
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                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
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            <div> <p>You can apply for a CPD Accredited PDF Certificate at the cost of £9.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p>Hard copy can be sent to you via post at the expense of £15.</p> </div>

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<p>ð Unleash Your Full Potential with 'Building a Great Attitude for Life' Online Course! ð</p><p> </p><p>Are you ready to transform your life and achieve unparalleled success? It all starts with the right mindset! Introducing our groundbreaking online course: 'Building a Great Attitude for Life.'</p><p> </p><p>ð Elevate Your Life to New Heights! ð</p><p>Embark on a life-changing journey as you discover the power of cultivating a positive attitude. This course is meticulously designed to empower you with the tools, strategies, and mindset shifts needed to overcome challenges, seize opportunities, and create a life filled with joy, fulfillment, and success.</p><p> </p><p>ð What You'll Gain from This Course:</p><p> </p><p>1ï¸â£ <strong>Positive Mindset Mastery:</strong> Learn how to rewire your brain for positivity, turning challenges into opportunities and setbacks into stepping stones.</p><p> </p><p>2ï¸â£ <strong>Resilience and Inner Strength:</strong> Develop the resilience to bounce back from life's curveballs with grace and fortitude.</p><p> </p><p>3ï¸â£ <strong>Effective Goal Setting:</strong> Master the art of setting and achieving meaningful goals that align with your vision for a brighter future.</p><p> </p><p>4ï¸â£ <strong>Confidence and Self-Esteem Boost:</strong> Build unshakeable self-confidence and elevate your self-esteem, unlocking doors to success and personal growth.</p><p> </p><p>5ï¸â£ <strong>Healthy Relationships:</strong> Cultivate positive relationships in both personal and professional spheres by radiating positivity and kindness.</p><p> </p><p>6ï¸â£ <strong>Stress Management Techniques:</strong> Discover proven techniques to manage stress and maintain a calm, focused mind even in the face of challenges.</p><p> </p><p>ð Why Choose 'Building a Great Attitude for Life'?</p><p> </p><p>â¨ <strong>Expert Guidance:</strong> Our course is crafted by industry experts with years of experience in personal development, psychology, and coaching.</p><p> </p><p>â¨ <strong>Interactive Learning:</strong> Engage in dynamic lessons, exercises, and real-world applications to ensure you internalize and apply the concepts learned.</p><p> </p><p>â¨ <strong>Flexible Learning:</strong> Access the course anytime, anywhere, and at your own pace. Life-changing transformation fits into your schedule.</p><p> </p><p>â¨ <strong>Supportive Community:</strong> Connect with a like-minded community of learners, share experiences, and celebrate victories together.</p><p> </p><p>ð¥ Don't miss this opportunity to take charge of your life and create a future filled with positivity, success, and fulfillment! Enroll now and start building the attitude that will shape your destiny.</p><p> </p><p>ð Join 'Building a Great Attitude for Life' today and pave the way to a brighter, more empowered you! ð</p><p> </p><div><div><div><h3>
Course Curriculum</h3></div></div></div>

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