8 User Research courses delivered Live Online

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

The industry standard course in UX research Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification. -------------------------------------------------------------------------------- Who is it for? UX professionals Aspiring UX researchers Duration 16 weeks Commitment 3 hours per week Format Online, self-paced with live support and mentoring -------------------------------------------------------------------------------- Why take this user research course: * Gain the most in-demand skills* and boost your career in a thriving industry. * Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace. * Become an insights expert. Translate findings into actionable insights and communicate them with conviction. * Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification. * Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey. *Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023). -------------------------------------------------------------------------------- A comprehensive, in-depth curriculum This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University. Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds. Module 1 Introduction to user research Understand the role of a UX researcher. Explore the types, methods and ethics of research. Module 2 Planning the research Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data. Module 3 Fundamental user research skills Master the core skills of interviewing and usability testing. Learn how to moderate and take notes. Module 4 Expanding your toolkit Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies. Module 5 Analysing qualitative research Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps. Module 6 Quantitative research Learn to design, conduct and analyse online surveys, A/B tests and more. Module 7 Communicating the research Learn how to report and present your findings with confidence. Module 8 AI for user research Explore how AI tools can assist researchers. Project Portfolio project Build a professional portfolio to showcase your research expertise.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process. Take your first steps into UX Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point. * Follow 65 expert lessons that will immerse you in the theory and principles of UX Design * Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping * Earn a globally recognised and university credit-rated professional qualification -------------------------------------------------------------------------------- Who is it for? Anybody who needs to understand UX Format Online, self-paced Duration 6 weeks (recommended) Commitment 3 hours per week -------------------------------------------------------------------------------- How you’ll benefit If you want to really understand UX, this UX design fundamentals course for you. * Speak confidently about UX design * Develop a mindset for problem-solving * Learn to advocate for the user - and make better business decisions as a result * Become a more rounded, valuable professional * Showcase your knowledge with a university credit-rated certificate -------------------------------------------------------------------------------- Learn the key UX design fundamentals concepts in just six weeks. Everything you need to truly grasp UX, over five engaging modules. Module 1 Introduction to UX design Gain a comprehensive overview of the UX design process. Module 2 User research methods Learn how to gain deep insights into customer needs and behaviours. Module 3 Analysis techniques Discover how research gets translated into actionable insights. Module 4 Defining the experience Explore problem-solving techniques and design principles. Module 5 Prototyping techniques Understand the different forms of prototyping and when to use them. Exam 40-minute final exam Get assessed on your knowledge through a final exam.

Become a Certified User Experience Professional Build a career in UX with the world’s only university credit-rated online UX course. Acquire the mindset, the skills and the confidence that make UX designers so valuable. A rewarding and meaningful career awaits. Why become a UX designer? * Be in demand UX is a high-growth sector. The demand for UX designers far outstrips the supply of qualified professionals. * Get well paid UX designers are highly paid. The average entry-level salary for a UX designer in the United Kingdom is £35,465 (PayScale, 2019) * Love your job UX designers make an impact. They solve real-world problems using an exciting mix of research, design, technology and psychology. -------------------------------------------------------------------------------- Study method Online, self-paced Duration 6 months Access to content 12 months Qualification Level 8 Diploma - User Experience Design Awarded by Glasgow Caledonian University Regulated by SQA Additional info Exam(s) / assessment(s) is included in price Tutor is available to students -------------------------------------------------------------------------------- DESCRIPTION * Duration: 6 months Get certified in six months following a flexible, structured learning path. * Delivery: Online The course is delivered entirely online, including video modules, mentor-led webinars and support. * Assessment: 2-hour exam Before getting certified, you'll be assessed during a two-hour exam taken online. Outcomes for you * Think like a UX designer; adopt the mindset that sets them apart * Showcase your knowledge with a portfolio of project work * Speak with the confidence that comes from a true, deep understanding of UX * Advance your career with job-ready skills * Complete a university credit-rated course, valued by employers globally * Become a Certified UX Professional Learn with us We’ve worked hard to design the best possible online learning experience for you. As well as an unmatched syllabus, our approach includes: * Projects & portfolio Learn by doing with a series of real-world projects ideal for your UX portfolio. * Mentors & webinars Be guided by our hand-picked, world-class mentors during monthly webinars. * Structure & support Stay motivated with a structured programme supported by fellow students and our customer success team. What you’ll learn We’ve put together a university credit-rated curriculum that’s deep, rigorous and covers everything you need to know to become a certified UX professional and turbocharge your career. * Module 01 - Introduction to UX design * Module 02 - User research * Module 03 - User goals * Module 04 - Structure and navigation * Module 05 - Interactions * Module 06 - Design principles * Module 07 - Design patterns * Module 08 - Mobile * Module 09 - Workflows * Module 10 - Prototyping and wireframing * Projects and portfolio - Projects that build into a portfolio * Exam - 2-hour final exam REQUIREMENTS Background You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse array of backgrounds, including project management, development, graphic design, product management, business analysis and so on. Commitment You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you along every step of the way but success will come as a result of your own diligence. CAREER PATH * The average salary for entry level user experience designers is £28,000 * The average salary for user experience designers with 1-5 years experience ranges from £29,000 to £50,000 * The average salary for user experience managers/leads is £80,000 Information from LinkedIn Salary Reports, based on real jobs listings.

This foundational course introduces the key concepts behind experience thinking and user experience design. It's a great place to start your learning journey!

Arm yourself with a robust research toolkit that will help you uncover deep behavioural insights on user needs and motivations so you can design better experiences.

Going the digital experience research route? Learn how a human centric approach to digital transformation results in a positive experience for all involved.