Intro to UX Design and Experience Thinking

Description

This foundational course introduces the key concepts behind experience thinking and user experience design. It's a great place to start your learning journey!

Intro to UX design and experience thinking

Understand the value of UX design, its place in the product creation process and how to successfully introduce it into the design culture. Discover how integrating a user centered design approach will help you deliver intentional experiences more often.

What you will learn in this 1 day course

• User and customer experiences, what are they?
• The components of an effective UX research and design process
• How to leverage the UX design process to create remarkable experiences
• Techniques to balance business, customer and user requirements
• Strategic Experience Thinking principles and best practices
• Hands-on experience utilizing UX process steps

Is this course right for me?

We assume little awareness of the user experience or usability field. Our courses are appropriate for anyone working in the creation of digital products who wants to learn about the process, tools and techniques to create successful user experiences. The courses are not focused on how to use specific software applications like Figma, Photoshop or Axure.

Cancellation policy

Things don't always work out! After you register, if something changes and you have to cancel:

• 30 business days prior to the start date the fee is totally refundable minus a 5% administration fee.
• 20 business days prior to the start date is 50% refundable, plus a 5% administration fee.
• 10 business days before training start day, no refund. Acceptance of transfer of dates is at XT collective's discretion and may incur a nominal fee.

We require a minimum of four participants for a course to go ahead. In the unlikely event that we do not attain the minimum class size, we retain the right to cancel the course. If this happens, we will inform participants at least five business days before the course date and either issue a full refund or re-book your course to a later date, if preferred.

Intro to UX Design and experience thinking Course outline

Understand the value of experience design, its place in the product creation process and how to successfully bring it into your organization. Discover how integrating a user centered approach design will help you deliver more meaningful experiences.

Introduction

• What is a user experience (UX), what is usability?
• Overview of the process to design remarkable experiences
• Why would you apply these tools and techniques?
• Design processes: comparing Design Thinking, Lean UX, Agile UX and User Centered Design

User Experience Design and User Research

• Key user research techniques
• UX design phases and how they relate
• Defining and measuring UX success metrics

Experience Thinking

• Introducing Experience Thinking into the organisation
• The Experience Lifecycle
• UX change management
• UX maturity in organisation

Tedde van Gelderen

President

Tedde infuses Akendi, its services and methodology with his drive to make customer and user experiences go beyond a singular product or service. Experience Thinking starts with the holistic experience customers and users have with an organisation over time, then guides the enabling technologies and content to create intentional experiences. In his view, Experience Thinking should become deeply rooted in an organisation’s creation processes.

Scott Plewes

Chief Strategy Officer

Over the past twenty-five years, Scott has worked in the areas of business strategy, product design and development in the high tech sector with a specialization in experience design. He has extensive cross-sector expertise and experience working with clients in complex regulated industries such as aviation, telecom, health, and finance. His primary area of focus over the last several years has been in product and service strategy and the integration of multi-disciplinary teams and methods.

Leo Poll

President Akendi UK

Technically everything is possible; making it work for people is where the real challenges are. Addressing these challenges from an end-user perspective in a way that makes business sense is what has driven Leo throughout his career. With more than 20 years of experience he is able to bring an ability of strong lateral thinking combined with very broad domain knowledge of applications/markets and technical enablers.

Live virtual training experience

Learn directly from industry experts in an online setting. Live virtual courses allow for a hands-on community experience.

All you need is a computer with internet connection, webcam, microphone and recent browser.

Course:  

Intro to UX Design and Experience Thinking

Date:  

18 September 2023 (Starts at: 14:00 in Europe/London)

Type:  

Virtual Course

Price:  

£475 GBP excl. HST (£536.75 incl. HST)

What is HST? It is the added tax our Canadian office needs to add for courses delivered from Canada.

Course:  

Intro to UX Design and Experience Thinking

Date:  

20 November 2023 (Starts at: 14:00 in Europe/London)

Type:  

Virtual Course

Price:  

£475 GBP excl. HST (£536.75 incl. HST)

What is HST? It is the added tax our Canadian offi