41 Technical Writing courses

Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to be able to communicate clearly and concisely in their writing will benefit from this course. Overview Awareness of common spelling and grammar issues in business writing. Basic concepts in sentence and paragraph construction. Basic structure of agendas, email messages, business letters, business proposals, and business reports. Collaborative writing techniques, tools and best practices Tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports In this course, you will learn the essential skills needed to organize your thoughts and select the best words and phrases to clearly convey them in writing. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. WORKING WITH WORDS * Monitoring Spelling, Grammar, and Verb Tense * Creating a Reference Sheet 2. CONSTRUCTING SENTENCES * Recognizing Sentence Parts * Classifying Sentence Type * Increasing Readability with Punctuation 3. CREATING PARAGRAPHS * The Three Basic Components * Organization Methods 4. FINDING FACTS * Identifying and Using Key Resources * Fact-Finding and Information Gathering 5. COLLABORATIVE WRITING * Clarifying the Objective * Collaborative Writing Strategies and Patterns 6. TYPES OF COLLABORATIVE BUSINESS WRITING * Applying Different Construction Techniques * Cut & Paste, Puzzle, Sequential Summative * Integrating Construction 7. COLLABORATIVE TOOLS AND PROCESSES * Planning and Revision * Creating Outlines and Storyboards * Building Team Cohesion 8. WRITING MEETING AGENDAS * Choosing an Agenda Format * Structuring and Writing the Agenda 9. WRITING E-MAILS, REPORTS AND PROPOSALS * Addressing Your Message * Using Proper Grammar and Defining Acronyms * Structuring, Formatting, and Writing Your Report ADDITIONAL COURSE DETAILS: Nexus Humans Writing for the Business Professional training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Writing for the Business Professional course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills. The programme comprises three complementary one-day modules: The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course. Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. This course will: * Explain the qualities and benefits of well written technical documents * Present a structured approach for producing technical documents * Review the essential skills of effective technical writing * Demonstrate practical methods to help create better documents * Provide tools and techniques for specification and report writing * Review how technical documents should be issued and controlled Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. Module 1: Essential skills for technical writers 1 INTRODUCTION TO THE PROGRAMME * Aims and objectives of the module * Introductions and interests of participants 2 CREATING EFFECTIVE TECHNICAL DOCUMENTS * What is technical writing? how does it differ from other writing? * Key qualities of an effective technical document * Communication essentials and the challenges faced by technical writers * The lessons of experience: how the best writers write * The five key steps : prepare - organise - write - edit - release (POWER) 3 PREPARING TO WRITE * Defining the document aims and objectives; choosing the title * Understanding technical readers and their needs * Getting organised; planning and managing the process * Integrating technical and commercial elements * The role of intellectual property rights (IPR), eg, copyright 4 ORGANISING THE CONTENT * The vital role of structure in technical documents * Deciding what to include and how to organise the information * Categorising information: introductory, key and supporting * Tools and techniques for scoping and structuring the document * Creating and using document templates - pro's and con's 5 WRITING THE DOCUMENT * Avoiding 'blinding them with science': the qualities of clear writing * Problem words and words that confuse; building and using a glossary * Using sentence structure and punctuation to best effect * Understanding the impact of style, format and appearance * Avoiding common causes of ambiguity; being concise and ensuring clarity * Using diagrams and other graphics; avoiding potential pitfalls 6 EDITING AND RELEASING THE DOCUMENT * Why editing is difficult; developing a personal editing strategy * Some useful editing tools and techniques * Key requirements for document issue and control Module 2: Creating better specifications 1 INTRODUCTION * Aims and objectives of the day * Introductions and interests of participants * The 'POWER' writing process for specifications 2 CREATING BETTER SPECIFICATIONS * The role and characteristics of an effective specification * Specifications and contracts; the legal role of specifications * Deciding how to specify; understanding functional and design requirements * Developing the specification design; applying the principles of BS 7373 * Getting organised: the key stages in compiling an effective specification 3 PREPARING TO WRITE A SPECIFICATION * Defining the scope of the specification; deciding what to include and what not * Scoping techniques: scope maps, check lists, structured brainstorming * The why/what/how pyramid; establishing and understanding requirements * Clarifying priorities; separating needs and desires: the MoSCoW method * Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis * Dealing with requirements that are difficult to quantify 4 ORGANISING THE CONTENT * The role of structure in specifications * Typical contents and layout for a specification * What goes where: introductory, key and supporting sections * Creating and using model forms: the sections and sub sections * Detailed contents of each sub-section * Exercise: applying the tools and techniques 5 WRITING THE SPECIFICATION * Identifying and understanding the specification reader * Key words: will, shall, must; building and using a glossary * Writing performance targets that are clear and unambiguous * Choosing and using graphics * Exercise: writing a specification 6 EDITING AND RELEASING THE DOCUMENT * Key editing issues for specifications * Issue and control of specifications Module 3: Writing better reports 1 INTRODUCTION * Aims and objectives of the day * Introductions and interests of participants * The 'POWER' technical writing process for technical reports 2 CREATING BETTER REPORTS * What is a technical report? types and formats of report * The role and characteristics of an effective technical report * Understanding technical report readers and their needs * The commercial role and impact of technical reports * Getting organised: the key stages in compiling a technical report 3 PREPARING TO WRITE REPORTS * Agreeing the terms of reference; defining aims and objectives * Being clear about constraints; defining what is not to be included * Legal aspects and intellectual property rights (IPR) for reports * Preparing the ground; gathering information and reference documents * Keeping track of information: note making, cataloguing and cross referencing * Tools and techniques for developing a valid and convincing argument 4 ORGANISING THE CONTENT * The role of structure reviewed; some typical report structures * Who needs what: identifying the varied needs of the readership * What goes where: introductory, key and supporting sections * Creating and using model forms: the sections and sub sections * Detailed contents of each sub-section * Exercise: applying the tools and techniques 5 WRITING THE REPORT * Planning the storyline: the report as a journey in understanding * Recognising assumptions about the reader; what they do and don't know * Converting complex concepts into understandable statements * Presenting technical data and its analysis; the role of graphics * Presenting the case simply whilst maintaining technical integrity * Exercise: writing a technical report 6 EDITING AND RELEASING THE REPORT * Key editing issues for technical reports * Issue and control of technical reports

An affordable way for developers to develop skills in technical writing -------------------------------------------------------------------------------- Cherryleaf's Technical Writing for Developers e-learning course teaches the basics of technical writing to developers who are writing documentation. It teaches you how to write clearer technical documentation, plus topics such as creating sample code, tutorials, images and diagrams. The course will improve your technical writing skills. You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. WHO ARE THESE COURSES FOR? The courses have been designed for: * Software engineers * Software engineering students In addition, other people involved in software development (such as product managers) can benefit from these courses, especially if they: * Want to communicate more clearly and effectively * Want to know how little, or how much, they should write * Struggle with planning their writing * Want people to answer their own support questions PREREQUISITES Delegates need to have basic writing proficiency in English. WHAT WILL I LEARN? You’ll learn: * How to communicate clearly, even if writing doesn’t come naturally * How to save time and write in an efficient way * Confidence in the work you produce You’ll have access to a framework and templates to help you with your writing. You can also get feedback on your completed exercises. COURSE DURATION The course typically takes 1 to 1.5 days to complete, but you can go at the pace that suits you. YOUR INSTRUCTOR Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. COURSE CURRICULUM First Section * Introduction (0:52) * Writing clearly (24:47) * Writing headings, lists, and links (7:00) * Structuring the information (13:12) * Planning and outlining  your writing (7:43) * Using Information Types (15:34) * Using images and videos (7:58) * Writing in Markdown * Writing clear code samples (8:22) * Reviewing and editing your content (8:40) * Summary (1:29) FREQUENTLY ASKED QUESTIONS When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish. How long do I have access to the course? How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own. What if I am unhappy with the course? We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

You get the Technical Author/technical writing online training course, plus five additional courses -------------------------------------------------------------------------------- You get the Technical Author/technical writing online training course, plus five additional courses. * Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course * You send your answers to the exercises in the course back to us for review and feedback. * You’ll also receive a certificate, once you’ve completed the assessments correctly. Plus access to these online training courses: * Managing Software Documentation Projects * Revising and Editing Content * Single Sourcing and Content Reuse * Trends in Technical Communication * Creating Screenshots and Images for User Guides YOUR INSTRUCTOR Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. COURSE CURRICULUM Technical Author/Technical Writing Course * The purpose of technical documentation (7:50) * The different models for technical documentation (9:33) * What is a technical author? (20:55) * Adopting a user-centred design approach (14:46) * Overview of the writing process (11:13) * Planning your content (13:16) * Researching the product and audience (16:50) * The Information Design stage (22:50) * Software tools (10:50) * Writing the topics – Overview (23:42) * Writing the topics – How to write and present different types of information (13:48) * Writing the topics – Using images and videos (10:48) * Writing the topics – Index, Search and Metadata (18:01) * Hyperlinking (5:51) * Reviewing and editing (14:00) * End of course (5:19) Single Sourcing and Content Reuse * Start * Read Me First * Introduction (1:19) * Definitions (10:29) * Why Single Source? (11:28) * When Single Sourcing Might be a Bad Idea (1:48) * General Approach (7:04) * Writing for Reuse (15:44) * Structured Writing (1:53) * Planning (8:43) * Publishing (4:50) * Tools (16:20) * Summary (2:06) Managing Software Documentation Projects * What is Technical Documentation? (19:50) * Making the Business Case for Technical Documentation (14:39) * Estimating Time Budgets for Documentation Projects (24:06) * Technical Documentation Standards (7:30) * Metrics in Technical Documentation (27:44) * Developing User Documentation in an Agile Environment (13:02) COURSES INCLUDED WITH PURCHASE Creating Screenshots and Images for User Guides Course Efficient ways to create professional-looking diagrams, images and screenshots   Cherryleaf £125 FREQUENTLY ASKED QUESTIONS When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish. How long do I have access to the course? How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own. What if I am unhappy with the course? We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

This online course covers how technical communicators can use Generative Artificial Intelligence to help them: * Be more efficient * Create better deliverables for their users We went through all the key stages in a technical writing project. At each step, we investigated whether AI tools like ChatGPT and Claude could make a Technical Writer's job easier and better. After a lot of research and testing, we ended up with the content for this course. The course provides a framework that attendees can use to identify opportunities and best practices for integrating ChatGPT, Claude, LLaMA, and similar tools into their technical authoring processes – creating, managing, and delivering technical content. WHY ATTEND THIS COURSE? Integrating AI and natural language processing technologies promise to make Technical Writers more efficient and more effective at what they do. By attending this course, you’ll gain a better understanding of how generative AI can be used by technical communicators. You learn a framework you can use for using tools such as ChatGPT at the different stages of a technical writing project. WHO IS THIS COURSE FOR? This course is for people who have some experience of technical writing, and who want to improve their skills. WHAT WILL I LEARN? You’ll learn and practice: * What are AI technologies and their relevance to technical writing? * Career opportunities and threats * How you can use AI at different stages of the documentation process. We cover topics such as planning, writing, reviewing, and production. * How to work more efficiently. * How to work more effectively. The course does not go into much detail about using generative AI to create images, audio or videos. LEARNING MATERIALS The course comprises online training modules (4.75 hours of video, plus handouts), which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. The course is roughly equivalent to a 1.5 days long classroom course. EXAMPLES The modules describe practical examples and techniques you can use right away. DEMONSTRATIONS The modules contain demonstrations of the techniques and tools when they’re applied to technical writing. EXERCISES You’ll be given exercises to work on throughout the course. This is a great way to put your learning to practice. YOUR INSTRUCTOR Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. COURSE CURRICULUM Introduction https://cherryleaf.teachable.com/courses/using-generative-ai/lectures/48390033 * Introduction (0:56) ChatGPT and AI Basics * What do the buzzwords mean? (18:19) * Using ChatGPT and similar tools - Software and Websites (15:30) * Prompt Engineering (17:23) Why use generative AI? * Why use generative AI? (5:37) * The limitations of Large Language Models (LLMs) and AI systems (7:48) * Data security (10:09) * Legal considerations (2:59) * Quiz * Section summary  FREQUENTLY ASKED QUESTIONS When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish. How long do I have access to the course? After enrolling, you have 12 months access to this course for as long as you like - across any and all devices you own. What if I am unhappy with the course? We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.

Duration 1 Days 6 CPD hours Writing is a key method of communication for most people, and it?s one that many people struggle with. This workshop will give participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace. 1 - GETTING STARTED * Workshop Objectives * Pre-Assignment Review 2 - WORKING WITH WORDS * Spelling * Grammar * Creating a Cheat Sheet 3 - CONSTRUCTING SENTENCES * Parts of a Sentence * Punctuation * Types of Sentences 4 - CREATING PARAGRAPHS * The Basic Parts * Organization Methods 5 - WRITING MEETING AGENDAS * The Basic Structure * Choosing a Format * Writing the Agenda 6 - WRITING E-MAILS * Addressing Your Message * Grammar and Acronyms 7 - WRITING BUSINESS LETTERS * The Basic Structure * Choosing a Format * Writing the Letter 8 - WRITING PROPOSALS * The Basic Structure * Choosing a Format * Writing the Proposal 9 - WRITING REPORTS * The Basic Structure * Choosing a Format * Writing the Report 10 - OTHER TYPES OF DOCUMENTS * Requests for Proposals * Projections * Executive Summaries * Business Cases 11 - PROOFREADING AND FINISHING * A Proofreading Primer * How Peer Review Can Help * Printing and Publishing 12 - WRAPPING UP * Words from the Wise ADDITIONAL COURSE DETAILS: Nexus Humans Business Writing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Writing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

An affordable way to master the skills of technical writing, with assessments and a certificate. -------------------------------------------------------------------------------- Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: * Looking to start your career as a Technical Author, Technical Writer, or similar role * Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. With our reviewed assessments option, you’ll get feedback on your work from experts. You’ll discover what you’re doing right, and how you could make it even better. THIS TECHNICAL COMMUNICATION COURSE IS ACCREDITED BY THE INSTITUTE OF SCIENTIFIC AND TECHNICAL COMMUNICATORS The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. NOW IN 1080P HD RESOLUTION The video presentations in the course have been recently updated. They are in Full HD (1080p) with subtitles. WHO IS THIS COURSE FOR? This course is ideal for you if you’re: * Looking to start your career as a Technical Author, Technical Writer, or a similar role. * Writing instructions, but you’ve never had any proper training in how to do this well. * Looking to put together your own technical author apprenticeship scheme for your staff. This course is ideal for you if you need to: * Create end-user documentation and other forms of instructional content with ease * Master the fundamentals of technical writing * Get a solid understanding of the Technical Author’s role. WHAT IS A TECHNICAL AUTHOR OR A TECHNICAL WRITER? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. From prospects.ac.uk: Technical Authors communicate specialist information about how products and services work and how they can be applied or used in a way that's easy to understand. The information may be presented in the form of user guides for software applications, reference and instruction manuals for appliances, training guides, instructional videos or online help incorporated into software and operating guides. For a successful career as a Technical Author you'll need to be a fast learner, with excellent communication skills and the ability to convey factual information clearly and concisely. The work is often varied, interesting and rewarding. COMMENTS FROM DELEGATES There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. WHAT WILL I LEARN? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: * The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). * The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. * The skills you need as a technical communicator. * How to work more efficiently. This framework will help you avoid wasting time. * How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. WHAT THE COURSE DOES NOT COVER We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: * If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. * Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). * If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. DURATION AND DELIVERY FORMAT Learning Materials * The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. These are full of practical examples and techniques you can use right away. You can download the course handouts as Word or PDF files. Your project * You’ll be given a project to work on throughout the course. This is a great way to put your learning to practice. Feedback * You’ll also have option of getting feedback on your exercises from an instructor. Duration * With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can spread this time over a few days, weeks or months. * You have access to the course for 13 months. If you need more time, contact us. BASED IN THE UNITED STATES OR MAINLAND EUROPE? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. OUR EXPERTISE As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. PROFESSIONAL CERTIFICATION AS A TECHNICAL COMMUNICATOR Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. REVIEWED ASSESSMENTS AND CERTIFICATE This reviewed option comes with a certificate at the end of the course. You send your answers to the exercises in the course back to us for review and feedback. YOUR INSTRUCTOR Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. COURSE CURRICULUM First Section * The purpose of technical documentation (8:53) * The different models for technical documentation (9:52) * What is a technical author? (21:24) * Adopting a user-centred design approach (10:38) * Overview of the writing process (10:40) * Planning your content (10:24) * Researching the product and audience (13:20) * The Information Design stage (9:57) * Software tools (10:40) * Writing the topics – Overview (30:31) * Writing the topics – How to write and present different types of information (13:33) * Writing the topics – Using images and videos (11:43) * Writing the topics – Index, Search and Metadata (16:57) * Hyperlinking (5:20) * Reviewing and editing (9:42) * Reviewing and editing video (duplicate) (9:42) * End of course (7:21) * Feedback form * Bonus content  FREQUENTLY ASKED QUESTIONS When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish. How long do I have access to the course? You have access for 13 months. If you need more time to complete the course, contact us. What if I am unhappy with the course? We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund. Is it possible to make one payment for multiple delegates? Yes. Contact info@cherryleaf.com for more information, and we'll explain how we can arrange this for you.

Efficient ways to create professional-looking diagrams, images and screenshots -------------------------------------------------------------------------------- Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: * Looking to start your career as a Technical Author, Technical Writer, or similar role * Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. THIS TECHNICAL COMMUNICATION COURSE IS ACCREDITED BY THE INSTITUTE OF SCIENTIFIC AND TECHNICAL COMMUNICATORS The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. LEARN FROM THE EXPERTS As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. PROFESSIONAL CERTIFICATION AS A TECHNICAL COMMUNICATOR Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. COMMENTS FROM DELEGATES There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. WHO IS THIS COURSE FOR? This course is ideal for you if you need to: * Create end-user documentation and other forms of instructional content with ease * Master the fundamentals of technical writing * Get a solid understanding of the Technical Author’s role. This course is ideal for more experienced technical writers who’ve never had any formal training. WHAT IS A TECHNICAL AUTHOR? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. BASED IN THE UNITED STATES OR MAINLAND EUROPE? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. WHAT WILL I LEARN? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: * The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). * The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. * The skills you need as a technical communicator. * How to work more efficiently. This framework will help you avoid wasting time. * How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: * If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. * Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). * If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. DURATION AND DELIVERY FORMAT The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can download the course handouts as Word or PDF files. With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can pause the videos at any time and return to the course at times that suit you. YOUR INSTRUCTOR Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. COURSE CURRICULUM First Section https://cherryleaf.teachable.com/courses/technical-writer-induction-course1/lectures/38152477 * The purpose of technical documentation (7:17) * The different models for technical documentation (9:52) * What is a technical author? (21:24) * Adopting a user-centred design approach (10:38) * Overview of the writing process (10:40) * Planning your content (10:24) * Researching the product and audience (13:20) * Software tools (10:40) * Writing the topics – Overview (30:31) * Writing the topics – How to write and present different types of information (13:33) * Writing the topics – Using images and videos (11:43) * Writing the topics – Index, Search and Metadata (16:57) * Hyperlinking (5:20) * Reviewing and editing (9:42) * End of course (7:21) * Bonus content FREQUENTLY ASKED QUESTIONS When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish. How long do I have access to the course? You have access for 12 months. What if I am unhappy with the course? We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Technical Report Writing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Technical Report Writing related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Technical Report Writing bundle will help you build a solid foundation to become a proficient worker in the sector. This Technical Report Writing Bundle consists of the following 30 CPD Accredited Premium courses - * Course 1: Write and Publish a Research Paper: Complete Guide v6 * Course 2: How to Write a Research Paper in Law and Humanities * Course 3: Creative Writing * Course 4: Copywriting Course Level 4 * Course 5: Novel Writing and Publishing * Course 6: News Writing: Journalism 101 * Course 7: Blogger for Beginners * Course 8: Medieval History * Course 9: Military History * Course 10: The History of the Industrial Revolution in Great Britain * Course 11: Creative Writing Course: Writing Storybooks For Children * Course 12: Diploma in Drama and Comedy Writing * Course 13: Creative Writing Course - Short Stories * Course 14: Creative Writing Course - Fiction * Course 15: Creative Writing Course - Horror * Course 16: Creative Writing Course - Novel * Course 17: Creative Writing Course - Thriller * Course 18: Creative Nonfiction Book Writing * Course 19: Selling E-books: The Best Way of Earning Online * Course 20: Business Writing * Course 21: Business Writing - How You Can Become a Great Writer * Course 22: Business Writing: Influence Your Readers * Course 23: Freelance Masterclass - Become An Expert Copywriter * Course 24: Content Writing & Copy Writing For SEO and Sales * Course 25: Email Writing Training * Course 26: English: Spelling, Punctuation, and Grammar * Course 27: Creative Advertising and Graphic Design for Everyone * Course 28: CV Writing and Job Searching * Course 29: Foundations of Leadership and Negotiation Skills Development * Course 30: Personal Development and Productivity Level 2 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- * Course 1: Career Development Plan Fundamentals * Course 2: CV Writing and Job Searching * Course 3: Interview Skills: Ace the Interview * Course 4: Video Job Interview for Job Seekers * Course 5: Create a Professional LinkedIn Profile * Course 6: Business English Perfection Course * Course 7: Networking Skills for Personal Success * Course 8: Boost Your Confidence and Self-Esteem * Course 9: Public Speaking Training * Course 10: Learn to Fight Procrastination Learning Outcome This tailor-made Technical Report Writing bundle will allow you to- * Uncover your skills and aptitudes to break new ground in the related fields * Deep dive into the fundamental knowledge * Acquire some hard and soft skills in this area * Gain some transferable skills to elevate your performance * Maintain good report with your clients and staff * Gain necessary office skills and be tech savvy utilising relevant software * Keep records of your work and make a report * Know the regulations around this area * Reinforce your career with specific knowledge of this field * Know your legal and ethical responsibility as a professional in the related field This Technical Report Writing Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Technical Report Writing bundle! This bundle is also ideal for professionals looking for career advancement. REQUIREMENTS To participate in this course, all you need is - * A smart device * A secure internet connection * And a keen interest in Technical Report Writing CAREER PATH Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

ABOUT THIS TRAINING COURSE Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision-making. If you face challenges in getting your findings into paper, you will benefit from this training course. The Technical Report Writing and Presentation Skills for Oil & Gas Engineers and Technical Professionals course focuses on the unique needs of technical professionals who write for both technical and non-technical readers. This separately bookable training course will demonstrate how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly style, produce grammatically accurate reports and persuasively communicate for buy-in purposes. An ILM Recognised programme. Training Objectives LEARNING OUTCOMES FOR TECHNICAL REPORT WRITING SKILLS By the end of this course, participants will be able to: * Write and turn-around accurate technical documents quickly to meet deadlines and productivity goals * Understand how technical reports should be structured by applying a systematic approach to the writing task, involving planning, drafting, revision and production * Use clear & powerful language to target and persuade readers for positive results * Use tried and tested proof reading techniques to check and review documents more effectively * Identify and avoid common pitfalls in technical report writing LEARNING OUTCOMES FOR TECHNICAL PRESENTATION SKILLS By the end of this course, participants will be able to: * Present and sell your technical presentation more effectively both internally and externally * Plan and structure your meetings and presentations for maximum effect * Capture your technical and non-technical audience by delivering your presentation with power and authority * Handle questions, interruptions and objections with confidence Target Audience This programme has been researched and developed for all Oil & Gas Engineers and Technical Professionals Course Level * Basic or Foundation Trainer Your course leader managed the Business Skills Unit of the British Council programmes as well as oversee all training-related matters from 1997. The trainer considers himself a trainer first and specialises predominantly in high-level writing and technical report writing programmes. In addition to conducting training in Technical Writing, the trainer has also been the chief editor for many large writing projects. These include a year-long project editing the entire Start-Up Manual (including the Black Start Manual) for Nippon Oil's Helang Integrated Platform, a 4-month project rewriting the manuals for the Puteri Dulang FSO off Terengganu, and editing the current revision of the PETRONAS Procedures and Guidelines for Upstream Activities (PPGUA). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations