9 Technical Writing courses delivered Live Online

The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills. The programme comprises three complementary one-day modules: The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course. Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. This course will: * Explain the qualities and benefits of well written technical documents * Present a structured approach for producing technical documents * Review the essential skills of effective technical writing * Demonstrate practical methods to help create better documents * Provide tools and techniques for specification and report writing * Review how technical documents should be issued and controlled Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. Module 1: Essential skills for technical writers 1 INTRODUCTION TO THE PROGRAMME * Aims and objectives of the module * Introductions and interests of participants 2 CREATING EFFECTIVE TECHNICAL DOCUMENTS * What is technical writing? how does it differ from other writing? * Key qualities of an effective technical document * Communication essentials and the challenges faced by technical writers * The lessons of experience: how the best writers write * The five key steps : prepare - organise - write - edit - release (POWER) 3 PREPARING TO WRITE * Defining the document aims and objectives; choosing the title * Understanding technical readers and their needs * Getting organised; planning and managing the process * Integrating technical and commercial elements * The role of intellectual property rights (IPR), eg, copyright 4 ORGANISING THE CONTENT * The vital role of structure in technical documents * Deciding what to include and how to organise the information * Categorising information: introductory, key and supporting * Tools and techniques for scoping and structuring the document * Creating and using document templates - pro's and con's 5 WRITING THE DOCUMENT * Avoiding 'blinding them with science': the qualities of clear writing * Problem words and words that confuse; building and using a glossary * Using sentence structure and punctuation to best effect * Understanding the impact of style, format and appearance * Avoiding common causes of ambiguity; being concise and ensuring clarity * Using diagrams and other graphics; avoiding potential pitfalls 6 EDITING AND RELEASING THE DOCUMENT * Why editing is difficult; developing a personal editing strategy * Some useful editing tools and techniques * Key requirements for document issue and control Module 2: Creating better specifications 1 INTRODUCTION * Aims and objectives of the day * Introductions and interests of participants * The 'POWER' writing process for specifications 2 CREATING BETTER SPECIFICATIONS * The role and characteristics of an effective specification * Specifications and contracts; the legal role of specifications * Deciding how to specify; understanding functional and design requirements * Developing the specification design; applying the principles of BS 7373 * Getting organised: the key stages in compiling an effective specification 3 PREPARING TO WRITE A SPECIFICATION * Defining the scope of the specification; deciding what to include and what not * Scoping techniques: scope maps, check lists, structured brainstorming * The why/what/how pyramid; establishing and understanding requirements * Clarifying priorities; separating needs and desires: the MoSCoW method * Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis * Dealing with requirements that are difficult to quantify 4 ORGANISING THE CONTENT * The role of structure in specifications * Typical contents and layout for a specification * What goes where: introductory, key and supporting sections * Creating and using model forms: the sections and sub sections * Detailed contents of each sub-section * Exercise: applying the tools and techniques 5 WRITING THE SPECIFICATION * Identifying and understanding the specification reader * Key words: will, shall, must; building and using a glossary * Writing performance targets that are clear and unambiguous * Choosing and using graphics * Exercise: writing a specification 6 EDITING AND RELEASING THE DOCUMENT * Key editing issues for specifications * Issue and control of specifications Module 3: Writing better reports 1 INTRODUCTION * Aims and objectives of the day * Introductions and interests of participants * The 'POWER' technical writing process for technical reports 2 CREATING BETTER REPORTS * What is a technical report? types and formats of report * The role and characteristics of an effective technical report * Understanding technical report readers and their needs * The commercial role and impact of technical reports * Getting organised: the key stages in compiling a technical report 3 PREPARING TO WRITE REPORTS * Agreeing the terms of reference; defining aims and objectives * Being clear about constraints; defining what is not to be included * Legal aspects and intellectual property rights (IPR) for reports * Preparing the ground; gathering information and reference documents * Keeping track of information: note making, cataloguing and cross referencing * Tools and techniques for developing a valid and convincing argument 4 ORGANISING THE CONTENT * The role of structure reviewed; some typical report structures * Who needs what: identifying the varied needs of the readership * What goes where: introductory, key and supporting sections * Creating and using model forms: the sections and sub sections * Detailed contents of each sub-section * Exercise: applying the tools and techniques 5 WRITING THE REPORT * Planning the storyline: the report as a journey in understanding * Recognising assumptions about the reader; what they do and don't know * Converting complex concepts into understandable statements * Presenting technical data and its analysis; the role of graphics * Presenting the case simply whilst maintaining technical integrity * Exercise: writing a technical report 6 EDITING AND RELEASING THE REPORT * Key editing issues for technical reports * Issue and control of technical reports

Duration 1 Days 6 CPD hours Writing is a key method of communication for most people, and it?s one that many people struggle with. This workshop will give participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace. 1 - GETTING STARTED * Workshop Objectives * Pre-Assignment Review 2 - WORKING WITH WORDS * Spelling * Grammar * Creating a Cheat Sheet 3 - CONSTRUCTING SENTENCES * Parts of a Sentence * Punctuation * Types of Sentences 4 - CREATING PARAGRAPHS * The Basic Parts * Organization Methods 5 - WRITING MEETING AGENDAS * The Basic Structure * Choosing a Format * Writing the Agenda 6 - WRITING E-MAILS * Addressing Your Message * Grammar and Acronyms 7 - WRITING BUSINESS LETTERS * The Basic Structure * Choosing a Format * Writing the Letter 8 - WRITING PROPOSALS * The Basic Structure * Choosing a Format * Writing the Proposal 9 - WRITING REPORTS * The Basic Structure * Choosing a Format * Writing the Report 10 - OTHER TYPES OF DOCUMENTS * Requests for Proposals * Projections * Executive Summaries * Business Cases 11 - PROOFREADING AND FINISHING * A Proofreading Primer * How Peer Review Can Help * Printing and Publishing 12 - WRAPPING UP * Words from the Wise ADDITIONAL COURSE DETAILS: Nexus Humans Business Writing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Writing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to be able to communicate clearly and concisely in their writing will benefit from this course. Overview Awareness of common spelling and grammar issues in business writing. Basic concepts in sentence and paragraph construction. Basic structure of agendas, email messages, business letters, business proposals, and business reports. Collaborative writing techniques, tools and best practices Tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports In this course, you will learn the essential skills needed to organize your thoughts and select the best words and phrases to clearly convey them in writing. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. WORKING WITH WORDS * Monitoring Spelling, Grammar, and Verb Tense * Creating a Reference Sheet 2. CONSTRUCTING SENTENCES * Recognizing Sentence Parts * Classifying Sentence Type * Increasing Readability with Punctuation 3. CREATING PARAGRAPHS * The Three Basic Components * Organization Methods 4. FINDING FACTS * Identifying and Using Key Resources * Fact-Finding and Information Gathering 5. COLLABORATIVE WRITING * Clarifying the Objective * Collaborative Writing Strategies and Patterns 6. TYPES OF COLLABORATIVE BUSINESS WRITING * Applying Different Construction Techniques * Cut & Paste, Puzzle, Sequential Summative * Integrating Construction 7. COLLABORATIVE TOOLS AND PROCESSES * Planning and Revision * Creating Outlines and Storyboards * Building Team Cohesion 8. WRITING MEETING AGENDAS * Choosing an Agenda Format * Structuring and Writing the Agenda 9. WRITING E-MAILS, REPORTS AND PROPOSALS * Addressing Your Message * Using Proper Grammar and Defining Acronyms * Structuring, Formatting, and Writing Your Report ADDITIONAL COURSE DETAILS: Nexus Humans Writing for the Business Professional training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Writing for the Business Professional course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ABOUT THIS TRAINING COURSE Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision-making. If you face challenges in getting your findings into paper, you will benefit from this training course. The Technical Report Writing and Presentation Skills for Oil & Gas Engineers and Technical Professionals course focuses on the unique needs of technical professionals who write for both technical and non-technical readers. This separately bookable training course will demonstrate how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly style, produce grammatically accurate reports and persuasively communicate for buy-in purposes. An ILM Recognised programme. Training Objectives LEARNING OUTCOMES FOR TECHNICAL REPORT WRITING SKILLS By the end of this course, participants will be able to: * Write and turn-around accurate technical documents quickly to meet deadlines and productivity goals * Understand how technical reports should be structured by applying a systematic approach to the writing task, involving planning, drafting, revision and production * Use clear & powerful language to target and persuade readers for positive results * Use tried and tested proof reading techniques to check and review documents more effectively * Identify and avoid common pitfalls in technical report writing LEARNING OUTCOMES FOR TECHNICAL PRESENTATION SKILLS By the end of this course, participants will be able to: * Present and sell your technical presentation more effectively both internally and externally * Plan and structure your meetings and presentations for maximum effect * Capture your technical and non-technical audience by delivering your presentation with power and authority * Handle questions, interruptions and objections with confidence Target Audience This programme has been researched and developed for all Oil & Gas Engineers and Technical Professionals Course Level * Basic or Foundation Trainer Your course leader managed the Business Skills Unit of the British Council programmes as well as oversee all training-related matters from 1997. The trainer considers himself a trainer first and specialises predominantly in high-level writing and technical report writing programmes. In addition to conducting training in Technical Writing, the trainer has also been the chief editor for many large writing projects. These include a year-long project editing the entire Start-Up Manual (including the Black Start Manual) for Nippon Oil's Helang Integrated Platform, a 4-month project rewriting the manuals for the Puteri Dulang FSO off Terengganu, and editing the current revision of the PETRONAS Procedures and Guidelines for Upstream Activities (PPGUA). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience. The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed. The objectives of the workshop are to: * Provide a clear understanding of the role and purpose of specifications * Present a framework for organising and producing specifications * Define the key steps involved in creating effective specifications * Demonstrate methods for assisting in defining requirements * Provide tools and techniques for scoping and structuring specifications * Show the role of specifications in managing variations and changes to scope * Present methods to assist the writing and editing of specifications * Review how specifications should be issued and controlled DAY ONE 1 INTRODUCTION * Review of course objectives * Review of participants' needs and objectives 2 CREATING EFFECTIVE SPECIFICATIONS * The role of specifications in communicating requirements * The costs, benefits and qualities of effective specifications * Understanding the differences between verbal and written communication * The five key steps of 'POWER' writing: prepare-organise-write-edit-release * Exercise: qualities of an effective specification 3 STEP 1: PREPARING TO WRITE - DEFINING READERSHIP AND PURPOSE; THE SPECIFICATION AND THE CONTRACT * Designing the specifications required; applying BS 7373 * Defining the purpose, readership and title of each document * Effective procedures for writing, issuing and controlling specifications * The roles and responsibilities of the key players * Understanding contracts; the contractual role of the specification * Integrating and balancing the technical and commercial requirements * Writing specifications to achieve the appropriate contract risk strategy * Deciding how to specify: when to use functional and technical specifications * The role of specifications in managing variations and changes to scope 4 CASE STUDY 1 * Teams review a typical project scenario and identify the implications for the specification * Feedback and discussion 5 STEP 2: ORGANISING THE SPECIFICATION CONTENT * Defining the need and establishing user requirements * Deciding what issues the specification should cover * Scoping techniques: scope maps, check lists, structured brainstorming * Clarifying priorities: separating needs and desires * Dealing with requirements that are difficult to quantify * Useful techniques: cost benefit analysis, QFD, Pareto analysis 6 CASE STUDY 2 * Teams apply the scoping techniques to develop the outline contents for a specification * Feedback and discussion DAY TWO 7 STEP 2: ORGANISING THE SPECIFICATION CONTENT (CONT) * Deciding what goes where; typical contents and layout for a specification * The three main segments: introductory, key and supporting * Creating and using model forms: the sections and sub-sections * Detailed contents of each sub-section * Tools and techniques for outlining and structuring specifications 8 CASE STUDY 3 * Teams develop the detailed specification contents using a model form * Feedback and discussion 9 STEP 3: WRITING THE SPECIFICATION * The challenges of written communication * Identifying and understanding the readers needs * Choosing and using the right words; dealing with jargon * Problem words; will, shall, must, etc; building a glossary * Using sentence structure and punctuation to best effect * Understanding the impact of style, format and appearance * Avoiding common causes of ambiguity * Being concise and ensuring clarity * Choosing and using graphics to best effect * Exercises and examples 10 STEP 4: EDITING THE SPECIFICATION * Why editing is difficult; how to develop a personal editing strategy * Key areas to review: structure, content, accuracy, clarity, style and grammar * Editing tools and techniques 11 STEP 5: RELEASING AND CONTROLLING THE SPECIFICATION * Key requirements for document issue and control * Final formatting and publication issues; document approval * Requirements management: managing revisions and changes 12 COURSE REVIEW AND ACTION PLANNING * What actions should be implemented to improve specifications? * Conclusion

Duration 1 Days 6 CPD hours Overview In writing, it is important to make sure your message is easy to understand, that you have included all the necessary information, and that the points are expressed clearly. In business writing, it is also essential to convey information in a professional and courteous manner using proper formatting. Learn how to perfect your business writing in this one-day workshop. This one-day workshop will help you teach participants how to: Write and proofread your work so it is clear, concise, complete, and correct. Apply these skills in real world situations. Use language that is courteous. Understand the proper format for memos, letters, and emails. Determine whether your writing can be easily understood by your intended audience. Learn how to perfect your business writing in this one-day workshop.While there are many types of business writing, this workshop will provide tools to write effective memos, emails, and letters, as well as briefly touch on reports and proposals. THE 4 C?S: CLEAR, CONCISE, COMPLETE, AND CORRECT * Good writing must be clear, concise, complete, and correct. In this session, learn how to write with these principles in mind. MANNERS AND COURTESY * Courtesy is an important part of good business writing. During this session, participants will learn ways to make their writing respectful and polite. WRITING MEMOS * Memos are another challenge that many writers face. Participants will look at parts of a memo and complete a fun exercise. WRITING EFFECTIVE E-MAILS * Mostly everyone today uses email to communicate at work and at home. This session will give participants some tips on writing effective emails and managing email. REPORTS AND PROPOSALS * Reports and proposals are two important types of business writing. In this session, an overview of the steps involved with writing these pieces is presented. WRITING BUSINESS LETTERS * This session reviews the steps for writing a business letter, types of letters, and the parts of a business letter. Participants then examine samples of business letters to determine the type and the parts of each letter. READABILITY INDEX * The readability index determines the difficulty level of a written piece. Participants will apply the index to a sample and to their own work. PROOFREADING * Participants learn about checking the grammar, spelling and punctuation in their written pieces, and then review their pre-assignment. REVIEWING YOUR WRITING * In this session, participants complete a final review of their piece of writing. WORKSHOP WRAP-UP * At the end of the workshop, students will have an opportunity to ask questions and fill out an action plan.

This very practical session is designed to enable participants to improve the impact, clarity and accuracy of their reports. It focuses equally on the two key areas - structure and writing technique. This course will help participants: * Scope reports based on objective and intended readership * Write a structured report * Use the Fog Index to ensure readability * Write grammatically correct and well-punctuated text * Review and edit their work. 1 INTRODUCTION * Objectives and overview * Introductions and personal aims 2 WHAT MAKES A GOOD REPORT? * Practical activity and feedback 3 BEFORE YOU START * The planning process and scoping a report * Organising information * Key report headings * What goes where? * Writing practice and review 4 WRITING TIPS AND TECHNIQUES * Clear English and use of language * Grammar and sentence structure * Refresher in punctuation * Writing in the third person * The Fog Index - and how to measure readability 5 PULLING IT ALL TOGETHER * Reviewing and proofing 6 REVIEW * Summary of key learning points * Action planning

This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: * Review and discuss the role and purpose of specifications * Present a structured approach for organising and producing specifications * Explain each of the key steps involved in creating effective specifications * Review some methods for assisting in defining requirements * Explain how to define the scope and develop the structure for a specification * Present methods to assist the writing and editing of specifications * Review how specifications should be issued and controlled 1 INTRODUCTION * Course objectives * Review of participants' needs and objectives 2 SPECIFICATIONS IN PERSPECTIVE * The role and purpose of specifications * The impact of specifications on commercial performance * The qualities of an effective specification * The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 STEP 1: PREPARING TO WRITE * Defining the purpose the specification; integrating the specification and contract * Deciding how to specify: when to specify in functional and technical terms * Getting the right people involved at the right time; engaging stakeholders * Applying procedures for writing, issuing and controlling specifications 4 STEP 2: ORGANISING THE SPECIFICATION CONTENT * Scoping the document: scope maps, check lists, structured brainstorming * Clarifying requirements; separating needs and desires * Dealing with requirements that are difficult to quantify * Useful techniques: cost benefit analysis, Pareto analysis * Deciding what goes where; typical contents and layout for a specification * Creating and using model forms: typical sections and sub sections 5 STEP 3: WRITING THE SPECIFICATION * Identifying and understanding the readers needs * Choosing and using the right words; dealing with jargon * Important words; will, shall, must; building a glossary * Using sentence structure and punctuation to best effect * Understanding the impact of style, format and appearance * Avoiding common causes of ambiguity; being concise and ensuring clarity 6 STEP 4: EDITING THE SPECIFICATION * Why editing is difficult; how to develop a personal editing strategy * Key areas to review: structure, content, accuracy, clarity, style and grammar * Editing tools and techniques 7 STEP 5: RELEASING AND CONTROLLING THE SPECIFICATION * Key requirements for document issue and control * Final formatting and publication issues; document approval * Requirements management: managing revisions and changes 8 COURSE REVIEW AND ACTION PLANNING * What actions should be implemented to improve specifications? * Conclusion

Duration 3 Days 18 CPD hours This course is intended for This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves. Overview Understand the role of the business analyst and core competencies for performing successfully Discuss the criticality of business analysis and requirements for successful project outcomes Understand the main professional associations and standards supporting business analysts in the industry Discuss the common problems with requirements and explore approaches to address these issues Obtain a clear understanding of the various requirements types and the significance for eliciting each type Demonstrate your ability to identify stakeholders Explore various methods for understanding and analyzing stakeholders Discuss and apply good planning practices to requirements elicitation efforts Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques Understand how to progress from elicitation to analysis to documentation Write well-formed and validated requirements Gain understanding of the best practices for writing quality requirements Learn the technical writing techniques that apply directly to writing requirements documents Discuss writing pitfalls, risks that impact requirements, and how to address them Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation Learn approaches for validating requirements Understand the difference between validating requirements and validating the solution With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements related challenges faced on projects. Regardless whether you are a practitioner just starting off your career in business analysis or whether you have been performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today. REVIEW OF FOUNDATIONAL CONCEPTS * Definition of a business analysis * Definition of business analyst * BA role vs. PM role * Business analysis competencies * Benefits of business analysis * Purpose for having a BA standard * IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis * Business analysis core concepts * Discussion: Project challenges UNDERSTANDING REQUIREMENTS * Common problems with requirements * Understand the problem first * Define the business need * Situation statements and moving to requirements * Understanding requirement types * Business requirements * Stakeholder/User Requirements * Solution Requirements * Functional Requirements * Non-Functional Requirements * Assumptions and Constraints * Discussions: Requirement problems, business needs, and identifying non-functional requirements DISCOVERING STAKEHOLDERS * Definition of a stakeholder * Stakeholder types * Identifying stakeholders * Performing stakeholder analysis * Stakeholders and requirements * Tips for identifying stakeholders * Grouping stakeholders * Creating a RACI model * Tips for analyzing stakeholders * Documenting results of stakeholder analysis * Workshop: Discovering stakeholders PREPARING FOR REQUIREMENTS ELICITATION * Planning for elicitation * Benefits of elicitation planning * What do you plan? * The elicitation plan * Setting objectives for elicitation * Determining the scope for elicitation * Establishing pre-work * Determining the outputs for the session * The iterative nature of elicitation * Elicitation roles * Elicitation planning techniques * Discussions: Who to involve in elicitation, planning impacts, and unplanned elicitation * Workshop: Planning for elicitation CONDUCT REQUIREMENTS ELICITATION * Elicitation skillset * Types of elicitation techniques * Using active listening in elicitation * Techniques for performing elicitation * Benchmarking/Market Analysis * Brainstorming * Business Rules Analysis * Collaborative Games * Concept Modeling * Data Mining * Data Modeling * Document Analysis * Focus Groups * Interface Analysis * Interviews * Observation * Process Modeling * Prototyping * Survey or Questionnaire * Workshops WRITE EFFECTIVE REQUIREMENTS * Elicitation and Analysis * Requirements related issues * Implications of bad requirements * Elicitation and documentation * Writing skillset * Documenting requirements * Modeling requirements * Defining the project life cycle * Impact of project life cycle on documentation * Requirements specifications * Characteristics of good requirements * Guidelines for writing textual requirements * Structuring a requirement * Writing pitfalls * Traceability * Requirements attributes * Risks associated to requirements * Discussions: Project Life Cycle and Correcting Poorly Written Requirements * Workshops: Documenting Requirements and Identify Characteristics of Good Requirements CONFIRM AND COMMUNICATE ELICITATION REQUIREMENTS * Business analysis communication * Requirements communication * Communication skills * The 7 Cs * Timing of communication * Planning communication * Importance of Collaboration * Planning collaboration * Documenting communication/collaboration needs * Confirming elicitation results * Verify requirements * Characteristics of good requirements (revisited) * Requirements checklist * Requirements validation * Signing off on requirements * Discussions: Responsibility for Communication, Eliciting Communication Needs, Validation * Signoff * Workshops: Communicating Requirements and Obtaining Signoff EVALUATE THE SOLUTION * Business analyst role in solution evaluation * Why solutions under perform * What we are looking for in solution evaluation * When does solution evaluation occur * Performing solution evaluation * Planning solution evaluation * Metrics that might exist * Evaluating long term performance * Qualitative vs. quantitative measures * Tools & techniques used in solution evaluation * Comparing expected to actuals * When solution evaluation discovers a variance * Tools/techniques for analyzing variances * Proposing a recommendation * Communicating results of solution evaluation * Discussion: Addressing Variance WRAP UP AND NEXT STEPS * Useful books and links on writing effective requirements * BABOK© Guide * Business Analysis for Practitioners: A Practice Guide ADDITIONAL COURSE DETAILS: Nexus Humans BA04 - Eliciting and Writing Effective Requirements training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA04 - Eliciting and Writing Effective Requirements course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.