Technical Writing Course - Premium Version

You get the Technical Author/technical writing online training course, plus five additional courses.

• Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course
• You send your answers to the exercises in the course back to us for review and feedback.
• You’ll also receive a certificate, once you’ve completed the assessments correctly.

• Managing Software Documentation Projects
• Revising and Editing Content
• Single Sourcing and Content Reuse
• Trends in Technical Communication
• Creating Screenshots and Images for User Guides

Your Instructor

Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.

Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world.

Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively.

Course Curriculum

• The purpose of technical documentation (7:50)
• The different models for technical documentation (9:33)
• What is a technical author? (20:55)
• Adopting a user-centred design approach (14:46)
• Overview of the writing process (11:13)
• Planning your content (13:16)
• Researching the product and audience (16:50)
• The Information Design stage (22:50)
• Software tools (10:50)
• Writing the topics – Overview (23:42)
• Writing the topics – How to write and present different types of information (13:48)
• Writing the topics – Using images and videos (10:48)
• Writing the topics – Index, Search and Metadata (18:01)
• Hyperlinking (5:51)
• Reviewing and editing (14:00)
• End of course (5:19)

• Start
• Read Me First
• Introduction (1:19)
• Definitions (10:29)
• Why Single Source? (11:28)
• When Single Sourcing Might be a Bad Idea (1:48)
• General Approach (7:04)
• Writing for Reuse (15:44)
• Structured Writing (1:53)
• Planning (8:43)
• Publishing (4:50)
• Tools (16:20)
• Summary (2:06)

• What is Technical Documentation? (19:50)
• Making the Business Case for Technical Documentation (14:39)
• Estimating Time Budgets for Documentation Projects (24:06)
• Technical Documentation Standards (7:30)
• Metrics in Technical Documentation (27:44)
• Developing User Documentation in an Agile Environment (13:02)

Courses Included with Purchase

Creating Screenshots and Images for User Guides Course

Efficient ways to create professional-looking diagrams, images and screenshots

 

Frequently Asked Questions