Our Business Essentials Package includes five popular courses to cover key workplace legislation, including the Health and Safety at Work Act 1974, Equality Act 2010, Data Protection Act 2018 and the UK GDPR. The package of courses is ideal to provide employees a general understanding of responsibilities under these laws and how to remain compliant at work. Each course takes approximately 45-60mins to complete. This package includes the following courses: Health and Safety at Work Fire Safety Awareness Manual Handling Awareness Data Protection and Cyber Security Equality, Diversity and Inclusion in the Workplace Employers are legally obliged to provide safety training to all employees. All of the courses included within this package are usually considered mandatory training for employees in any industry to prevent non-compliance. We also offer further discounts for bulk purchases and this course can be tailored to your own organisation.
Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.