Description

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Patient Customer Service Training has been specially designed to help learners gain a good command of Patient Customer Service Training, providing them with a solid foundation of knowledge to become a qualified professional.

Through this Patient Customer Service Training Course, you will gain both practical and theoretical understanding of Patient Customer Service Training that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.

Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.`

Learning outcome

Get a deep understanding of the Patient Customer Service Training just in hours not years

Familiar yourself with the recent development and updates of the relevant industry

Know how to use your theoretical and practical knowledge to adapt in any working environment

Get help from our expert tutors anytime you need

Access to course contents that are designed and prepared by industry professionals

Study at your convenient time and from wherever you want

Requirements

No formal qualifications required, anyone from any academic background can take this course.

Access to any internet-enabled smart device.

Why should I take this course?

2+ hours of on-demand video lectures and downloadable resources.

Affordable premium-quality E-learning content, you can learn at your own pace.

You will receive a completion certificate upon completing the course.

Internationally recognized Accredited Qualification will boost up your resume.

You will learn the researched and proven approach adopted by successful salespeople to transform their careers.

You will be able to incorporate various practical sales techniques successfully and understand your customers better.

Course Curriculum

Module 01: Introduction to Patient Customer Service
	Introduction to Patient Customer Service	🕐 00:27:00
Module 02: Effective Patient Customer Service Training
	Effective Patient Customer Service Training	🕐 00:28:00
Module 03: Areas of Patient Customer Service
	Areas of Patient Customer Service	🕐 00:38:00
Module 04: Customer Service Operative Skills
	Customer Service Operative Skills	🕐 00:38:00
Module 05: Organising Schedules
	Organising Schedules	🕐 00:46:00
Module 06: Medical Jargon and Terminology
	Medical Jargon and Terminology	🕐 00:46:00
Module 07: Effective Filing Systems in Medical Offices
	Effective Filing Systems in Medical Offices	🕐 00:37:00
Module 08: Patient Customer Service Soft Skills
	Patient Customer Service Soft Skills	🕐 00:30:00
Module 09: What Customer Service Is to Different Medical Professionals
	What Customer Service Is to Different Medical Professionals	🕐 00:38:00
Module 10: Providing Customer Service and Support to Colleagues
	Providing Customer Service and Support to Colleagues	🕐 00:29:00
Module 11: Handling Difficult Customers
	Handling Difficult Customers	🕐 00:40:00

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Patient Customer Service Training

By Skill Up

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