Name: Emotional Intelligence with Leading & Motivation - (20 in 1) Course
Price: 105 GBP
Availability: InStock

<p>Did you know that <strong>around 2 million people get sick from foodborne illnesses every year in the UK</strong> alone? Sounds scary, right? But here's the good news! You can be part of the solution if you have knowledge of Food Safety. This Level 5 Diploma in HACCP Food Safety equips you with the knowledge and skills to become a champion for Food Safety, protecting health and preventing harm, one plate at a time!</p><p>Imagine this: You confidently identify hazards in kitchens, implement robust HACCP systems, and oversee food safety like a pro. This course unlocks your inner Food Safety ninja, teaching you everything from identifying contamination risks to setting critical control points and monitoring procedures. You'll learn to handle any Food Safety situation with confidence, ensuring Food Safety and quality.</p><p>Learn to assess Food Safety risks, set critical limits, implement corrective actions in Food Safety, and become the hero of your local restaurant, cafeteria, or supermarket. You'll even explore HACCP Food Safety alternatives, making you a well-rounded Food Safety expert.</p><p>Don't wait! Enrol now and join the fight for Food Safety! Your future career in food safety, and the health of countless people, awaits.</p><p><strong>Package Details:<br /></strong></p><ul><li>Dive deep into HACCP principles and gain the knowledge to ensure Food Safety practices in any food service setting.</li><li>Access dynamic online modules to solidify your understanding and develop practical skills.</li><li>Study at your own pace and schedule, with 24/7 access to course materials and dedicated learner support.</li><li>Learn anytime, anywhere from any smart device, making your studies fit seamlessly into your busy life.</li><li>Earn a Level 5 Diploma, recognised by employers and industry bodies, demonstrating your commitment to food safety excellence.</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master food safety hazards &amp; controls.</li><li>Design &amp; implement robust HACCP Food Safety plans.</li><li>Ensure top-notch food hygiene standards.</li><li>Protect consumers &amp; boost brand reputation.</li><li>Elevate career in food industry leadership.</li></ul><p><strong> Level 5 Diploma in HACCP Food Safety </strong></p><ul><li><strong>Module 01:</strong> An Introduction to HACCP</li><li><strong>Module 02:</strong> HACCP and Food Safety Legislation</li><li><strong>Module 03: </strong>Food Safety Hazards</li><li><strong>Module 04:</strong> Planning a HACCP System</li><li><strong>Module 05:</strong> Creating the HACCP System</li><li><strong>Module 06:</strong> Principle 1 - Hazard Analysis</li><li><strong>Module 07: </strong>Principle 2 - Critical Control Points</li><li><strong>Module 08: </strong>Principle 3 - Critical Limits</li><li><strong>Module 09:</strong> Principle 4 - Monitoring Critical Control Points</li><li><strong>Module 10: </strong>Principle 5 - Corrective Action</li><li><strong>Module 11: </strong>Principle 6 - Verification of the HACCP System</li><li><strong>Module 12:</strong> Principle 7 - Documentation</li><li><strong>Module 13:</strong> Implementing the HACCP System</li><li><strong>Module 14: </strong>HACCP Alternatives</li></ul><p><strong>Certificate of Achievement</strong></p><p><strong>CPD Accredited Certificate</strong></p><p>Elevate your food safety expertise and protect your business. This CPD-accredited certificate showcases your mastery of HACCP principles, from hazard identification to robust system implementation. Earn your instant PDF download for just £4.79 or receive a hard copy certificate delivered to your door for £9.99. Upgrade your career and ensure the safety of every dish.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>Enahnce your food safety expertise and safeguard your business with an endorsed certificate of achievement from the Quality Licence Scheme (QLS), recognising your mastery of HACCP principles. This prestigious credential, delivered free to your door (international postage £10), showcases your commitment to food safety excellence and opens doors to new career opportunities.</p><p><strong>Endorsement</strong></p><p><strong>Gain confidence in your food safety expertise with this QLS-endorsed Level 5 Diploma. The Quality Licence Scheme, a respected UK authority, recognises this course for its high-quality training and adherence to rigorous standards. This endorsement assures employers and clients that you possess the knowledge and skills to implement robust HACCP systems, ensuring food safety throughout the supply chain.</strong></p><h2>
        
        <div>Who is this course for?</div>
    </h2>

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                            <p>This course will be especially helpful for:</p><ul><li>Food production workers and supervisors</li><li>Food handlers</li><li>Quality assurance managers</li><li>HACCP Food Safety Team leaders</li><li>Food safety auditors and consultants</li></ul>
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        <div>Requirements</div>
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                            <p>To enrol in this Level 5 Diploma in HACCP Food Safety, Purchasing &amp; Procurement course, all you need is a basic understanding of the English Language and an internet connection.</p>
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        <div>Career path</div>
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                            <p>Our course will prepare you for a range of careers, including:</p><ul><li><strong>Food Safety Officer:</strong> £25,000 to £40,000 per year</li><li><strong>Quality Assurance Manager (Food Industry):</strong> £30,000 to £50,000 per year</li><li><strong>HACCP Coordinator:</strong> £22,000 to £35,000 per year</li><li><strong>Food Safety Consultant:</strong> £35,000 to £60,000 per year</li><li><strong>Compliance Manager (Food Industry):</strong> £35,000 to £55,000 per year</li></ul>
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        <div>Certificates</div>
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                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>QLS Endorsed Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

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Compliance Central

Level 5 Diploma in HACCP Food Safety

General Admission

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					<div><div><div><div><p>This Professional Digital Marketer course bundle is for aspiring individuals or professionals who want to get professional digital marketing skills to fast track their career ladder. In this professional digital marketer course you will get in-depth knowledge about Digital marketing, Social media marketing, Keyword research and Google advertising. All these skills will enhance your CV and make you a worth for the competitive job market. Enroll in this course today and become an expert Professional Digital Marketer.</p></div></div></div><div><div><div><p>This course bundle is focused on providing essential digital marketing training so that you can become a professional marketer. The course covers all the aspects of digital marketing and shows the key techniques and strategies to win each of the marketing channels. The overall knowledge from this bundle course will surely make an expert professional market for the business world. Digital Marketing Diploma course will help you to get an in-depth understanding of digital marketing. Advance Google Ads/ Adwords training will help you to understand the key concept of strategies of advertising in the digital space. </p></div></div></div><div><div><div><p>By completing this course you will be able to handle all the digital marketing of the company like a professional marketer.<br />Learners will get a 'Keyword Research Course' for free upon purchasing this course.</p></div></div></div></div>
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					<div><p>All the learners who are willing to boost their knowledge in this respective field can take this course. This course does not require any formal academic qualification.</p></div>
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					<div><ul><li>This course is suitable for those who want to build their career as a professional digital marketer</li><li>Learners who wish to earn essential skills, techniques, and strategies to become an expert professional digital marketer</li><li>These bundle courses are aimed at individuals, digital marketer, seo specialist, Google adword manager, social media manager who want to enhance their skills with complete knowledge of digital marketing with this professional digital marketer bundle course.</li></ul></div>
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					<div><p>After the completion of each course, you will be eligible to receive a certificate per course. You can order a certificate (soft copy for £9 and hard copy for £15) relating to your course.</p></div>
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Skill Up

Linkedin Marketing

Online Course Marketing

Digital Marketing

Trainers Course

Digital Skills

Google Digital Marketing

Description Gain the skills and credentials to kickstart a successful career in the relevant industry and learn from the experts

Professional Digital Marketer Course Bundle - 4 Courses

Packt

JavaScript

Web Development

HTML

Material UI

Embark on this course in web development with HTML, CSS, JS, and React for a comprehensive training program designed to empower beginners and experienced designers alike with the essential skills needed to create captivating and dynamic websites. Explore the power of React.js, HTML5, CSS3, JavaScript, and build scalable components with React.

The Front-End Web Developer Bootcamp - HTML, CSS, JS, and React

<strong>This comprehensive course will help you learn the basics to advanced mechanisms of chatbot development using deep learning with Python. This course is a complete package for beginners to learn chatbot fundamentals with deep learning and its applications and build it from scratch using deep learning (RNNs) with Python.</strong>
        <p>AI-powered chatbots are also capable of automating various tasks, including sales and marketing, customer service, and administrative and operational tasks. In this course about developing advanced chatbots with deep learning, we will understand their applications and build from scratch using deep learning with Python.

The course begins with a brief overview and the fundamentals of deep learning for chatbots. We will understand and compare conventional chatbots with deep learning-based chatbots. Then, we will explore self-learning chatbots, including generative chatbots and retrieval chatbots. You will learn more about deep learning-empowered chatbot features and compare and distinguish the abilities of conventional chatbots and self-learning chatbots in real action. We will focus on chatbot development with deep learning, tokenization, setting up an Encoder-Decoder, implementing RNN-based model development, and finally, training, testing, and validating the chatbot we developed.

Upon completing this course successfully, you will relate concepts and understand theories of chatbots in various domains, understand and implement deep learning models for building real-world chatbots, and evaluate deep learning-based chatbot models.

All resources are available at: https://github.com/PacktPublishing/Advanced-Chatbots-with-Deep-Learning-Python</p>
        <h2>What You Will Learn</h2><p>Relate the concepts and theories for chatbots in various domains<br>Compare conventional chatbots with deep learning-based chatbots<br>Understand deep learning algorithms for chatbots<br>Implement deep learning models for building real-world chatbots<br>Learn about tokenization and setting up an encoder-decoder<br>Implement recurrent neural network-based model development</p>
        <h2>Audience</h2><p>This course is designed for individuals looking to advance their skills in applied deep learning, acquire knowledge regarding the relationships of data analysis with deep learning, wish to build customized chatbots for their applications, learn to implement deep learning algorithms for chatbots, and are passionate about rule-based and self-learning chatbots. Deep learning practitioners/scholars working on chatbot concepts would benefit from this course. No prior knowledge of chatbots, deep learning, data analysis, or mathematics is needed. Basic to intermediate Python knowledge is required.</p>
        <h2>Approach</h2><p>The course is crafted to help you understand the impact of chatbots in real-world applications and provides a unique hands-on experience using a project. This course is easily understandable, with engaging content covering necessary theoretical concepts, a practical approach with live coding, and an in-depth project covering the complete course content.</p>
        <h2>Key Features</h2><p>Learn basic to advanced mechanisms of developing chatbots using deep learning with Python * Use Python to evaluate datasets based on conversational notes, online resources, and websites * Explore conventional/self-learning chatbots in action and chatbot development with deep learning</p>
        <h2>Github Repo</h2><p>https://github.com/PacktPublishing/Advanced-Chatbots-with-Deep-Learning-Python </p>
        <h2>About the Author</h2><h3>AI Sciences</h3><p>AI Sciences are experts, PhDs, and artificial intelligence practitioners, including computer science, machine learning, and Statistics. Some work in big companies such as Amazon, Google, Facebook, Microsoft, KPMG, BCG, and IBM.

AI sciences produce a series of courses dedicated to beginners and newcomers on techniques and methods of machine learning, statistics, artificial intelligence, and data science. They aim to help those who wish to understand techniques more easily and start with less theory and less extended reading. Today, they publish more comprehensive courses on specific topics for wider audiences.

Their courses have successfully helped more than 100,000 students master AI and data science.</p>
        <h2>Course Outline</h2><h4>1. Introduction</h4><p>This section focuses on introducing the author and the AI Sciences group and describes the course content you will be learning.</p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Course and Instructor Introduction</p><p style='margin: 0'>In this video, we will be introduced to the course's author and his qualifications and experience in teaching learners on the online platform.</p></td></tr><tr><td style='padding: 15px;'><p>2. AI Sciences Introduction</p><p style='margin: 0'>This video briefly introduces the AI Sciences group and discusses the benefits of learning through AI Sciences.</p></td></tr><tr><td style='padding: 15px;'><p>3. Course Description</p><p style='margin: 0'>In this lesson, we will get an overview of what is covered in the course, including a comparison of chatbots and the benefits of chatbots. We will look at the chatbots in action. We will also look at deep learning frameworks in chatbots.</p></td></tr></tbody></table><br><h4>2. Fundamentals of Chatbots for Deep Learning</h4><p>This section focuses on the basics of chatbots, how deep learning benefits chatbots, conventional versus AI chatbots, the use of chatbots in the medical field, and the use of chatbots in business and ecommerce.</p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Module Introduction</p><p style='margin: 0'>This introduction video elaborates on the concepts to be covered in this module, including comparing chatbots, the conventional versus AI chatbots, and use of chatbots in various fields of applications.</p></td></tr><tr><td style='padding: 15px;'><p>2. Conventional Versus AI Chatbots</p><p style='margin: 0'>In this video, we will understand conventional and artificial intelligence-based chatbots and understand the differences between the two kinds.</p></td></tr><tr><td style='padding: 15px;'><p>3. Generative Versus Retrieval Chatbots</p><p style='margin: 0'>In this lecture, you will learn about a generative and retrieval chatbot and compare the differences between the two chatbots.</p></td></tr><tr><td style='padding: 15px;'><p>4. Benefits of Deep Learning Chatbots</p><p style='margin: 0'>In this video, we will look at what deep learning chatbots are and how they work. We will also understand the benefits of deep learning chatbots, including improved customer experience, service integration, customer care, personalized services, and saving resources.</p></td></tr><tr><td style='padding: 15px;'><p>5. Chatbots in Medical Domain</p><p style='margin: 0'>We will explore the first kind of chatbot operating in the medical domain. We will look at the benefits, including the ability to schedule appointments, check patient symptoms, provide support, help with coverage and insurance claims, and improve the patient experience.</p></td></tr><tr><td style='padding: 15px;'><p>6. Chatbots in Business</p><p style='margin: 0'>In this video, we will understand the benefits of chatbots in businesses, including lead qualification, lead nurturing, and data mining techniques.</p></td></tr><tr><td style='padding: 15px;'><p>7. Chatbots in Ecommerce</p><p style='margin: 0'>Let's understand the benefits of chatbots in ecommerce, including personalized services, real-time interaction, collection of feedback, provide metrics, lead generation, deep analytics, and storytelling.</p></td></tr></tbody></table><br><h4>3. Deep Learning-Based Chatbot Architecture and Development</h4><p>This section focuses on chatbot architecture and development based on deep learning, including understanding deep learning architecture, encoders and decoders, data preparation, importing libraries, and making predictions.</p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Module Introduction</p><p style='margin: 0'>In this video, you will learn more about deep learning and the general architecture, chatbot development with deep learning, and its related concepts.</p></td></tr><tr><td style='padding: 15px;'><p>2. Deep Learning Architecture</p><p style='margin: 0'>This video elaborates on the deep learning architecture in chatbots, integration of deep learning with chatbots, natural language processing (NLP), source content, interaction history, and analytics.</p></td></tr><tr><td style='padding: 15px;'><p>3. Encoder Decoder</p><p style='margin: 0'>In this video, we will understand what encoder and decoder are, their architecture, and long short-term memory (LSTM), a neural network used in deep learning.</p></td></tr><tr><td style='padding: 15px;'><p>4. Steps Involved</p><p style='margin: 0'>In this lesson, you will learn about the various steps involved in developing chatbots based on deep learning techniques. We will install the required packages, define chat models and tokenization, and set up the encoder-decoder model.</p></td></tr><tr><td style='padding: 15px;'><p>5. Project Overview and Packages</p><p style='margin: 0'>After theoretically learning about chatbots, we will now develop a chatbot practically by importing the requisite libraries-TensorFlow NumPy, Keras, and Pickle. We will build a chatbot based on a story and make predictions of true or false.</p></td></tr><tr><td style='padding: 15px;'><p>6. Importing Libraries</p><p style='margin: 0'>This video demonstrates how to import step by step the four main libraries required for our project, including TensorFlow, NumPy, Keras, and Pickle, and you will learn about importing Sequential and Model.</p></td></tr><tr><td style='padding: 15px;'><p>7. Data Preparation</p><p style='margin: 0'>We will use the two datasets available for our project, the training QA and the testing QA. We will save them in our project folder and invoke them as needed.</p></td></tr><tr><td style='padding: 15px;'><p>8. Develop Vocabulary</p><p style='margin: 0'>In this video, you will learn to combine the datasets, test data, and train data; we will use the all_data function to combine the datasets.</p></td></tr><tr><td style='padding: 15px;'><p>9. Max Story and Question Length</p><p style='margin: 0'>In this video, you will learn to define the project's story length and question length, determined by the number of words in the story or question.</p></td></tr><tr><td style='padding: 15px;'><p>10. Tokenizer</p><p style='margin: 0'>You will learn to import the tokenizer with and without filters. We will fit the tokenizer into our vocabulary using the fit_on_texts built-in command.</p></td></tr><tr><td style='padding: 15px;'><p>11. Separation and Sequence</p><p style='margin: 0'>In this video, you will learn to make the train-test story questions and answers. We will then use a for loop to enter the story, question, and answer into the respective parts.</p></td></tr><tr><td style='padding: 15px;'><p>12. Vectorize Stories</p><p style='margin: 0'>In this video, we will understand how to vectorize the story by defining functions, using the data, and developing an index and tokenizer. We will also determine the maximum story length calculated.</p></td></tr><tr><td style='padding: 15px;'><p>13. Vectorizing Train and Test Data</p><p style='margin: 0'>After creating the vectorization function, we will input the stories, queries, and answers using the vectorize function that we created using the train data.</p></td></tr><tr><td style='padding: 15px;'><p>14. Encoding</p><p style='margin: 0'>We will begin to develop our deep learning model and input placeholders to store the maximum story length, question length, and define the vocabulary size. We will now build our encoder using the sequential model.</p></td></tr><tr><td style='padding: 15px;'><p>15. Answer and Response</p><p style='margin: 0'>After learning to create our encoders for the input sequences and the questions, the encoders will match the data and obtain the responses.</p></td></tr><tr><td style='padding: 15px;'><p>16. Model Completion</p><p style='margin: 0'>In this video, after training and testing the data, querying the questions, and obtaining responses, we are now at model completion with compiling the questions and responses to check for accuracy.</p></td></tr><tr><td style='padding: 15px;'><p>17. Predictions</p><p style='margin: 0'>After checking our model for accuracy, we will make predictions of our results from the model we created. We will visualize the predictions using the test data.</p></td></tr></tbody></table>

Python

This comprehensive course will help you learn the basics to advanced mechanisms of chatbot development using deep learning with Python. This course is a complete package for beginners to learn chatbot fundamentals with deep learning and its applications and build it from scratch using deep learning (RNNs) with Python.

Advanced Chatbots with Deep Learning and Python

<p><strong> Fall into Savings. Enjoy the biggest price fall this Autumn! </strong></p><p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Medical Transcription Now</strong></p><p>Medical transcription is an ideal career for anyone as it offers flexible hours and good pay. The <strong>median annual wage for medical transcriptionists is around £26,274 in the UK. </strong></p><p>Medical transcription (MT) is <strong>the manual processing of voice reports dictated by physicians and other healthcare professionals into text format</strong>. Healthcare providers voice-record their notes, and transcriptionists convert the voice files to text, typically in digital format.</p><p>So if you are looking for a job sector where it is comparatively easier to get into, earn a stable salary and lead a respectable lifestyle, then this Medical Transcription bundle is for you.</p><p><strong>With our comprehensive Medical Transcription bundle, you'll learn to interpret medical reports, medical language and terminologies, clinical coding, including PCS 3M workshop. You'll also know how nurses prescribe medicine and the management processes. Understand to identify various diseases such as anxiety disorder, liver disease, cardiac problems, neurological problems, and prescribing for all these and more.</strong></p><p><strong>This Medical Transcription Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01: </strong>Medical Transcription</li><li><strong> Course 02: </strong>Clinical Coding</li><li><strong> Course 03: </strong>Nurse Prescribing &amp; Medicine Management</li><li><strong> Course 04: </strong>Control and Administration of Medicines Online Training Course</li><li><strong> Course 05: </strong>Touch Typing Essentials</li><li><strong> Course 06: </strong>Level 2 Microsoft Office Essentials</li><li><strong> Course 07: </strong>Information Management</li><li><strong> Course 08: </strong>Document Control</li><li><strong> Course 09: </strong>Electronic Document Management System Step</li><li><strong> Course 10: </strong>Improve English Spelling, Punctuation, Grammar and Pronunciation</li><li><strong> Course 11: </strong>Listening Masterclass</li><li><strong> Course 12: </strong>GDPR in Healthcare</li><li><strong> Course 13:</strong> Decision Making and Critical Thinking</li><li><strong> Course 14: </strong>Time Management</li></ul><p>Enrol Medical Transcription now, to advance your career, and use the premium study materials from<strong> Apex Learning.</strong></p><p>The Medical Transcription bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Medical Transcription expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Curriculum:</strong></p><p><strong>Course 01: Medical Transcription</strong></p><ul><li>What Is Medical Transcription?</li><li>Getting the Skinny on the Medical Transcription Field</li><li>Where Are the Jobs?</li><li>How Are They Paid?</li><li>Looking at What Goes into Good Transcription</li><li>Anticipating What You'll Transcribe</li><li>What Medical Transcriptionists Do</li><li>Guidelines for Transcribing Numbers</li><li>Abbreviations and Acronyms</li><li>Personal Data</li><li>General Data Protection Regulation</li><li>The Key Principles of Data Protection</li><li>Supervisory Authority</li><li>Healthcare Settings and Personal Data</li><li>Key Articles</li></ul><p><strong>---------- 10 more courses ---------</strong></p><p><strong>How will I get my Medical Transcription Certificate?</strong></p><p>After successfully completing the Medical Transcription course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p><strong>Enrol Medical Transcription now, to advance your career</strong></p><h2>
        
        <div>CPD</div>
    </h2>

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                                        145 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>Anyone from any background can enrol in this Medical Transcription bundle.</p>
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        <div>Requirements</div>
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                            <p>Our Medical Transcription course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p>
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        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Medical Transcription</p><p>After you successfully complete the Medical Transcription course, you'll be equipped with the necessary skills and knowledge which will assist you to kickstart your career in this sector and other relevant areas such as:</p><ul><li>Pharmacist</li><li>Medical Prescriber</li><li>Clinical Coder</li><li>Medical Receptionist</li><li>Prescribing Nurse</li><li>Prescription Writer</li></ul><p>And much more!</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Medical Transcription Diploma - CPD Certified

<p><strong>**Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! G</strong><strong>et Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now**</strong></p><p>In this UK Insurance complete bundle course, we go into detail and explain all you need to know about general, commercial, liability, and life insurance in the UK. We also go into detail on the UK insurance market, insurance fraud, and other related issues.</p><p>Learn how to become a well-respected and in-demand member of the UK insurance business. This dynamic business sector needs talented and motivated individuals to keep it running as a profitable market, and we can help you integrate in with ease. As an exceptional Insurance Agent, you will recognise your obligation and dedication to delivering the best brokerage for your grateful clients and consumers. You will understand the ideal schemes and contracts for each case, whether it is personal plans for houses and automobiles or a comprehensive corporate programme for a wealthy organisation.</p><p>This thorough course will walk you through the many aspects of the insurance industry and offer you helpful information regardless of your level of expertise. The subject ranges from fundamental vocabulary to the many forms of insurance and the abilities required for a successful career in this industry. You'll learn about risk management, underwriting, and claims management. Methods for detecting fraud and knowing the code of conduct can help you become an excellent agent.</p><p><strong>Courses are included in this Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3?</strong></p><ul><li><strong>Course 01: </strong>Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3</li><li><strong>Course 02: </strong>Insurance Agent Training</li><li><strong>Course 03: </strong>Pension UK</li><li><strong>Course 04: </strong>Law and Contracts - Level 2</li><li><strong>Course 05: </strong>Financial Investigator</li><li><strong>Course 06: </strong>Financial Analysis</li><li><strong>Course 07: </strong>Payroll Administrator and UK Payroll System Training</li><li><strong>Course 08: </strong>Business Analysis Level 3</li><li><strong>Course 09: </strong>Level 3 Tax Accounting</li><li><strong>Course 10: </strong>Microsoft Excel Training: Depreciation Accounting</li><li><strong>Course 11: </strong>Certificate in Anti Money Laundering (AML)</li><li><strong>Course 12: </strong>Know Your Customer (KYC)</li><li><strong>Course 13: </strong>Customer Relationship Management</li><li><strong>Course 14: </strong>Time Management</li></ul><p><strong>Enrol and Achieve Mastery in:</strong></p><ul><li>Recognising the significance of insurance in the UK financial industry</li><li>Learning about the many forms of insurance available on the market</li><li>Learning the fundamental skills required to work as an agent</li><li>Dealing with the demands of high-performing enterprises</li><li>Developing your capacity to manage risks in the workplace and on the job</li><li>Understanding how to carry out critical activities, including claim management and underwriting</li><li>Knowing how to spot examples of fraud when they occur</li><li>Understanding the code of ethics and behaviour required to work as a reliable insurance broker</li></ul><p><strong>Curriculum of UK Insurance Complete Package (General, Commercial, Liability, Life)</strong></p><p><strong>Course 01: Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3</strong></p><ul><li>01: Industry</li><li>02: The UK Industry</li><li>03: Principles</li><li>04: General</li><li>05: Personal Lines</li><li>06: Commercial Lines</li><li>07: Liability</li><li>08: Life Insurance</li><li>09: Insurance Fraud</li><li>10: Underwriting Process</li></ul><p><strong>Course 02: Insurance Agent Training</strong></p><ul><li>01: An Overview of the UK Insurance Industry</li><li>02: Principles</li><li>03: Types</li><li>04: Career in the Industry</li><li>05: Skills of an Agent</li><li>06: Business</li><li>07: Risk Management in</li><li>08: Underwriting Process</li><li>09: Claims Handling Process</li><li>10: Fraud Finding</li><li>11: Code of Ethics and Conduct</li></ul><p><strong>Course 03: Pension UK</strong></p><ul><li>01: Overview of the UK Pension system</li><li>02: Type of Pension Schemes</li><li>03: Pension Regulation</li><li>04: Pension Fund Governance</li><li>05: Law and Regulation of Pensions in the UK</li><li>06: Key Challenges in UK Pension System</li></ul><p><strong>Course 04: Law and Contracts - Level 2</strong></p><ul><li>01: Introduction to UK Laws</li><li>02: Ministry of Justice</li><li>03: Agreements and Contractual Intention</li><li>04: Considerations and Capacities of Contact Laws</li><li>05: Terms within a Contract</li><li>06: Misinterpretations and Mistakes</li><li>07: Consumer Protection</li><li>08: Privity of Contract</li><li>09: Insurance Contract Laws</li><li>10: Contracts for Employees</li><li>11: Considerations in International Trade Contracts</li><li>12: Laws and Regulations for International Trade</li><li>13: Remedies for Any Contract Breach</li></ul><p><strong>Course 05: Financial Investigator</strong></p><ul><li>01: Introduction to Financial Investigator</li><li>02: Introduction to Financial Investigation</li><li>03: Characteristics of Financial Crimes</li><li>04: Categories of Financial Crimes</li><li>05: Financial Crime Response Plan</li><li>06: Collecting, Preserving and Gathering Evidence</li><li>07: Laws against Financial Fraud</li></ul><p><strong>Course 06: Financial Analysis</strong></p><ul><li>1. Introduction</li><li>2. Profitability</li><li>3. Return Ratio</li><li>4. Liquidity Ratio</li><li>5.Operational Analysis</li><li>6. Detecting Manipulation</li></ul><p><strong>Course 07: Payroll Administrator and UK Payroll System Training</strong></p><ul><li>Module 01: Payroll System in the UK</li><li>Module 02: Payroll Basics</li><li>Module 03: Company Settings</li><li>Module 04: Legislation Settings</li><li>Module 05: Pension Scheme Basics</li><li>Module 06: Pay Elements</li><li>Module 07: The Processing Date</li><li>Module 08: Adding Existing Employees</li><li>Module 09: Adding New Employees</li><li>Module 10: Payroll Processing Basics</li><li>Module 11: Entering Payments</li><li>Module 12: Pre-Update Reports</li><li>Module 13: Updating Records</li><li>Module 14: e-Submissions Basics</li><li>Module 15: Process Payroll (November)</li><li>Module 16: Employee Records and Reports</li><li>Module 17: Editing Employee Records</li><li>Module 18: Process Payroll (December)</li><li>Module 19: Resetting Payments</li><li>Module 20: Quick SSP</li><li>Module 21: An Employee Leaves</li><li>Module 22: Final Payroll Run</li><li>Module 23: Reports and Historical Data</li><li>Module 24: Year-End Procedures</li></ul><p><strong>Course 08: Business Analysis Level 3</strong></p><ul><li>01: Introduction to Business Analysis</li><li>02: Business Processes</li><li>03: Business Analysis Planning and Monitoring</li><li>04: Strategic Analysis and Product Scope</li><li>05: Solution Evaluation</li><li>06: Investigation Techniques</li><li>07: Ratio Analysis</li><li>08: Stakeholder Analysis and Management</li><li>09: Process Improvement with Gap Analysis</li><li>10: Documenting and Managing Requirements</li><li>11: Career Prospect as a Business Analyst in the UK</li></ul><p><strong>Course 09: Level 3 Tax Accounting</strong></p><ul><li>01: Tax System and Administration in the UK</li><li>02: Tax on Individuals</li><li>03: National Insurance</li><li>04: How to Submit a Self-Assessment Tax Return</li><li>05: Fundamentals of Income Tax</li><li>06: Payee, Payroll and Wages</li><li>07: Value Added Tax</li><li>08: Corporation Tax</li><li>09: Double Entry Accounting</li><li>10: Management Accounting and Financial Analysis</li><li>11: Career as a Tax Accountant in the UK</li></ul><p><strong>Course 10: Microsoft Excel Training: Depreciation Accounting</strong></p><ul><li>Introduction</li><li>Depreciation Amortization and Related Terms</li><li>Various Methods of Depreciation and Depreciation Accounting</li><li>Depreciation and Taxation</li><li>Master Depreciation Model</li><li>Conclusion</li></ul><p><strong>Course 11: Certificate in Anti Money Laundering (AML)</strong></p><ul><li>01: Introduction to Money Laundering</li><li>02: Proceeds of Crime Act 2002</li><li>03: Development of Anti-Money Laundering Regulation</li><li>04: Responsibility of the Money Laundering Reporting Office</li><li>05: Risk-based Approach</li><li>06: Customer Due Diligence</li><li>07: Record Keeping</li><li>08: Suspicious Conduct and Transactions</li><li>09: Awareness and Training</li></ul><p><strong>Course 12: Know Your Customer (KYC)</strong></p><ul><li>01: Introduction to KYC</li><li>02: Customer Due Diligence</li><li>03: AML (Anti-Money Laundering)</li><li>04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>05: Regulations to be Complied by Industries</li><li>06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong>Course 13: Customer Relationship Management</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>Course 14: Time Management</strong></p><ul><li>Identifying Goals</li><li>Effective Energy Distribution</li><li>Working with Your Personal Style</li><li>Building Your Toolbox</li><li>Establishing Your Action Plan</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p><p>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Insurance agent</li><li>Claims handler</li><li>Corporate accounts handler</li><li>Compliance Consultant</li><li>Client advisor</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Training Course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Insurance broker (£20,000 to £65,000)</li><li>Insurance account manager (£18,000 to £75,000)</li><li>Insurance underwriter (£18,000 to £65,000)</li><li>Financial adviser (£23,500 to £45,000)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>You will get the PDF Certificate for the title course (<strong>Understanding UK Insurance</strong>) absolutely Free! </p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Understanding UK Insurance</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Insurance : UK Insurance (General, Commercial, Liability, Life)

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">There are two crucial attributes you must have when working with people in a caring, supportive
 environment. First, all service users must be treated with dignity and the second crucial attribute is
 privacy.&nbsp;</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">&nbsp;The course will start by defining dignity and privacy within the healthcare sector, and will explain
 how the two are quite often linked.&nbsp;</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">It will then go on to give you a range of useful professional tips
 about setting up the right working relationship with your service users, and discuss some of the
 issues that can arise when dignity and privacy are not respected.
</p>

BAB Business Group

There are two crucial attributes you must have when working with people in a caring, supportive
environment. First, all service users must be treated with dignity and the second crucial attribute is
privacy.
The course will start by defining dignity and privacy within the healthcare sector, and will explain
how the two are quite often linked. It will then go on to give you a range of useful professional tips
about setting up the right working relationship with your service users, and discuss some of the
issues that can arise when dignity and privacy are not respected.

Dignity and Privacy-CPD Approved

<p>Feeling Stuck in Your Career? The HR Management: Recruitment &amp; Leadership 20 Courses Bundle is Your Skill-Building Solution. This exceptional collection of <strong>20 premium courses</strong> is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, HR Management: Recruitment &amp; Leadershipbundle provides an engaging learning experience, helping you learn skills across various disciplines.</p><p>With The HR Management: Recruitment &amp; Leadership 20 Courses Bundle!, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. HR Management: Recruitment &amp; Leadershipbundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set.</p><p>By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of HR Management: Recruitment &amp; Leadership 20 Courses Bundle! on your job life and career growth!</p><p><strong>This HR Management: Recruitment &amp; Leadership 20 Courses Bundle! Comprises the Following CPD Accredited Courses:</strong></p><ul><li><strong>Course 01</strong>: Introduction to Modern Human Resource Management</li><li><strong>Course 02</strong>: Complete Guide to HR systems</li><li><strong>Course 03</strong>: Learn Advanced Fundamentals of HR Dashboard</li><li><strong>Course 04</strong>: Virtual Interviewing for HR</li><li><strong>Course 05</strong>: Recruitment: IT Basics for IT Recruiters</li><li><strong>Course 06</strong>: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team</li><li><strong>Course 07</strong>: Key Performance Indicators Professional</li><li><strong>Course 08</strong>: HR Technology Implementation: Preparing Your Team for Success</li><li><strong>Course 09</strong>: Become an Expert in Trello</li><li><strong>Course 10</strong>: Influencing and Negotiating</li><li><strong>Course 11</strong>: Anger Management and Conflict Resolution Program</li><li><strong>Course 12</strong>: Fundamentals of Excellent Leadership</li><li><strong>Course 13</strong>: Organizational Behaviour, HR and Leadership</li><li><strong>Course 14</strong>: Enterprise Risk: Identification and Mitigation</li><li><strong>Course 15</strong>: Essential Communication Skills for Professionals</li><li><strong>Course 16</strong>: Legal Office Administration</li><li><strong>Course 17</strong>: 10 Soft Skills for Workplace</li><li><strong>Course 18</strong>: Learn to Level Up Your Leadership</li><li><strong>Course 19</strong>: Ace Your Presentations: Public Speaking Masterclass</li><li><strong>Course 20</strong>: Time Management</li></ul><p><strong>What will make you stand out?</strong></p><p>Upon completion of this online HR Management: Recruitment &amp; Leadership 20 Courses Bundle! you will gain the following:</p><ul><li>CPD QS Accredited Proficiency with this HR Management: Recruitment &amp; Leadership Bundle</li><li>After successfully completing HR Management: Recruitment &amp; Leadership bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of learning materials of this HR Management: Recruitment &amp; Leadership Bundle</li><li>The online test with immediate results</li><li>You can study and complete HR Management: Recruitment &amp; Leadership bundle at your own pace.</li><li>Study for HR Management: Recruitment &amp; Leadership bundle using any internet-connected device, such as a computer, tablet, or mobile device.</li></ul><p>The HR Management: Recruitment &amp; Leadership 20 Courses Bundle! is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development.</p><p>Advance the future of learning with the HR Management: Recruitment &amp; Leadership bundle, a comprehensive, complete collection of 20 courses. Each course in HR Management: Recruitment &amp; Leadership bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience.</p><p>Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the HR Management: Recruitment &amp; Leadership bundle offers the flexibility and convenience to learn at your own pace. Make the HR Management: Recruitment &amp; Leadership package your trusted partner in your lifelong learning journey.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The HR Management : Recruitment &amp; Leadership 20 Courses Bundle! is perfect for:</p><ul><li>Expand your knowledge and skillset for a fulfilling career with HR Management: Recruitment &amp; Leadership bundle.</li><li>Become a more valuable professional by earning CPD certification and mastering in-demand skills with HR Management: Recruitment &amp; Leadership bundle.</li><li>Discover your passion or explore new career options with the diverse learning opportunities in HR Management: Recruitment &amp; Leadership bundle.</li><li>Learn on your schedule, in the comfort of your home - HR Management: Recruitment &amp; Leadership bundle offers ultimate flexibility for busy individuals.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with HR Management : Recruitment &amp; Leadership bundle.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

HR Management : Recruitment & Leadership 20 Courses Bundle!

<p>Feeling Stuck in Your Career? The FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting - 20 Courses Bundle is Your Skill-Building Solution. This exceptional collection of <strong>20 premium courses</strong> is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle provides an engaging learning experience, helping you learn skills across various disciplines.</p><p>With The FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting - 20 Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set.</p><p>By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting - 20 Courses bundle on your job life and career growth!</p><p><strong>This FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting - 20 Courses Bundle Comprises the Following CPD Accredited Courses:</strong></p><ul><li><strong>Course 01</strong>: Corporate Finance: Working Capital Management</li><li><strong>Course 02</strong>: Financial Analysis</li><li><strong>Course 03</strong>: Financial Modelling for Decision Making and Business plan</li><li><strong>Course 04</strong>: Capital Budgeting &amp; Investment Decision Rules</li><li><strong>Course 05</strong>: Learn the Fundamentals of Financial Accounting</li><li><strong>Course 06</strong>: Financial Consultant Training</li><li><strong>Course 07</strong>: Banking and Finance Accounting Statements Financial Analysis</li><li><strong>Course 08</strong>: UK Tax Accounting</li><li><strong>Course 09</strong>: Finance: Financial Risk Management</li><li><strong>Course 10</strong>: Anti Money Laundering &amp; Countering of Terrorist Financing</li><li><strong>Course 11</strong>: Data Analysis In Excel</li><li><strong>Course 12</strong>: GDPR</li><li><strong>Course 13</strong>: Secure Your Finance by Creating a Robust Financial Plan</li><li><strong>Course 14</strong>: Time Management</li><li><strong>Course 15</strong>: Career Development Plan Fundamentals</li><li><strong>Course 16</strong>: CV Writing and Job Searching</li><li><strong>Course 17</strong>: Learn to Level Up Your Leadership</li><li><strong>Course 18</strong>: Networking Skills for Personal Success</li><li><strong>Course 19</strong>: Ace Your Presentations: Public Speaking Masterclass</li><li><strong>Course 20</strong>: Learn to Make a Fresh Start in Your Life</li></ul><p><strong>What will make you stand out?</strong></p><p>Upon completion of this online The FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting - 20 Courses Bundle, you will gain the following:</p><ul><li>CPD QS Accredited Proficiency with this FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting Bundle</li><li>After successfully completing FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of learning materials of this FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting Bundle</li><li>The online test with immediate results</li><li>You can study and complete FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle at your own pace.</li><li>Study for FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle using any internet-connected device, such as a computer, tablet, or mobile device.</li></ul><p>The FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting - 20 Courses bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development.</p><p>Advance the future of learning with the FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle, a comprehensive, complete collection of 20 courses. Each course in FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience.</p><p>Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle offers the flexibility and convenience to learn at your own pace. Make the FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting package your trusted partner in your lifelong learning journey.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting - 20 Courses is perfect for:</p><ul><li>Expand your knowledge and skillset for a fulfilling career with FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle.</li><li>Become a more valuable professional by earning CPD certification and mastering in-demand skills with FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle.</li><li>Discover your passion or explore new career options with the diverse learning opportunities in FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle.</li><li>Learn on your schedule, in the comfort of your home - FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle offers ultimate flexibility for busy individuals.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with FinTech: Financial Technology, Capital Budgeting &amp; Tax Accounting bundle.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

FinTech : Financial Technology, Capital Budgeting & Tax Accounting - 20 Courses Bundle!

<p>Feeling Stuck in Your Career? The Emotional Intelligence with Leading &amp; Motivation - (20 in 1) Course Bundle is Your Skill-Building Solution. This exceptional collection of <strong>20 premium courses</strong> is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals,Emotional Intelligence with Leading &amp; Motivationbundle provides an engaging learning experience, helping you learn skills across various disciplines.</p><p>With The Emotional Intelligence with Leading &amp; Motivation - (20 in 1) Course Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. Emotional Intelligence with Leading &amp; Motivationbundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set.</p><p>By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of Emotional Intelligence with Leading &amp; Motivation - (20 in 1) Course bundle on your job life and career growth!</p><p><strong>This Emotional Intelligence with Leading &amp; Motivation - (20 in 1) Course Bundle Comprises the Following CPD Accredited Courses:</strong></p><ul><li><strong>Course 01</strong>: Emotional Intelligence</li><li><strong>Course 02</strong>: Master Emotional Intelligence for Crucial Moments</li><li><strong>Course 03</strong>: Develop Your Emotional Confidence</li><li><strong>Course 04</strong>: Boost Your Confidence and Self-Esteem</li><li><strong>Course 05</strong>: Shape Your Social Confidence</li><li><strong>Course 06</strong>: Enhance Your Spiritual Confidence</li><li><strong>Course 07</strong>: Emotional Intelligence: Become EQ Counsellor</li><li><strong>Course 08</strong>: Foundation in Emotional Intelligence</li><li><strong>Course 09</strong>: Assertiveness and Self Confidence Development</li><li><strong>Course 10</strong>: Daily Motivation Hacks- The 50-minute Motivation Guide</li><li><strong>Course 11</strong>: Motivation - Motivating Yourself &amp; Others</li><li><strong>Course 12</strong>: Essentials of Becoming a Manager and Managing Teams</li><li><strong>Course 13</strong>: Leading and Managing Remote Teama</li><li><strong>Course 14</strong>: Dealing With Difficult People Training Course</li><li><strong>Course 15</strong>: Mental Freedom: Freedom From Pain</li><li><strong>Course 16</strong>: Workplace Performance Management</li><li><strong>Course 17</strong>: Workplace Communication Management</li><li><strong>Course 18</strong>: Team Building Masterclass</li><li><strong>Course 19</strong>: Effective Communication Skills</li><li><strong>Course 20</strong>: Cognitive Behavioural Therapy (CBT) for Eating Disorders</li></ul><p><strong>What will make you stand out?</strong></p><p>Upon completion of this online Emotional Intelligence with Leading &amp; Motivation - (20 in 1) Course Bundle, you will gain the following:</p><ul><li>CPD QS Accredited Proficiency with this Emotional Intelligence with Leading &amp; Motivation Bundle</li><li>After successfully completing Emotional Intelligence with Leading &amp; Motivation bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of learning materials of this Emotional Intelligence with Leading &amp; Motivation Bundle</li><li>The online test with immediate results</li><li>You can study and complete Emotional Intelligence with Leading &amp; Motivation bundle at your own pace.</li><li>Study for Emotional Intelligence with Leading &amp; Motivation bundle using any internet-connected device, such as a computer, tablet, or mobile device.</li></ul><p>The Emotional Intelligence with Leading &amp; Motivation - (20 in 1) Course bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development.</p><p>Advance the future of learning with the Emotional Intelligence with Leading &amp; Motivation bundle, a comprehensive, complete collection of 20 courses. Each course in Emotional Intelligence with Leading &amp; Motivation bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience.</p><p>Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Emotional Intelligence with Leading &amp; Motivation bundle offers the flexibility and convenience to learn at your own pace. Make the Emotional Intelligence with Leading &amp; Motivation package your trusted partner in your lifelong learning journey.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Emotional Intelligence with Leading &amp; Motivation - (20 in 1) Course is perfect for:</p><ul><li>Expand your knowledge and skillset for a fulfilling career with Emotional Intelligence with Leading &amp; Motivation bundle.</li><li>Become a more valuable professional by earning CPD certification and mastering in-demand skills with Emotional Intelligence with Leading &amp; Motivation bundle.</li><li>Discover your passion or explore new career options with the diverse learning opportunities in Emotional Intelligence with Leading &amp; Motivation bundle.</li><li>Learn on your schedule, in the comfort of your home -Emotional Intelligence with Leading &amp; Motivation bundle offers ultimate flexibility for busy individuals.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with Emotional Intelligence with Leading &amp; Motivation bundle.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Emotional Intelligence with Leading & Motivation - (20 in 1) Course

Manchester

Research Quality Association

Introduction to Computer Systems Validation

RQA Member

Non Member

<div data-mesh-id="comp-lgaq4d6uinlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-lgaq4d6uinlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_15)); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_15));">Wednesdays 6.30-7.30pm (UK)<br fr-original-style="" style="box-sizing: border-box;">From 28 February - 3 April&nbsp;</h2><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 30px; box-sizing: border-box;" fr-original-style="font-size: 30px;">Lighten your Mood</span></strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every Weds 6.30-7.30pm from&nbsp;28 Feb&nbsp;- 3 April</strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">In these six lessons, we&#39;ll look at how we can access our innate&nbsp;neuroplasticity to help unwind stress and find a sense of calm and centredness in our world, through coming back to our para-sympathetic nervous system: the state we evolved to be in most of the time!</span></p><blockquote style="color: rgb(var(--color_14)); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">&#39;Almost all of us experience anxiety to one degree or another. Anxiety involves primitive habits of muscular tension, constricted breathing, and physiological stress. Feldenkrais lessons free us from these patterns and help our nervous system to return to a healthy, naturally relaxed, &#39;parasympathetic&#39; state. This is what we all want, and deserve.&#39; &nbsp;David Zemach-Bersin</span></p></blockquote></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">Audio recordings&nbsp;of each class are available afterwards, so you don&#39;t have to attend the class in person.&nbsp;</span></p></div></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement classes, usually done lying on a mat. </span></p>

Fundamentals and Classics
Every Weds 6.30-7.30pm (UK time) from 26 Sept - 12 Dec (no class 17 Oct)
This autumn, we will be going back to exploring fundamental functions and relationships within our selves and our movement through the Feldenkrais Method, encountering classic lessons and discovering new ways to understand ourselves in action.
Each week we will encounter a different function or aspect that is key to our sense of being able to move with ease and freedom through our lives. For instance, we will explore our ability to turn through our spine, to round, extend or bend, as well as enlarging our repertoire of possibilities - looking to move with pleasure and reversibility. 
The first few lessons will explore Fundamental Functions. There will be an early 'half-term' the week of 17th Oct, and then the following weeks we will move through a series of outstanding Classic lessons, that will be useful to return to for yourself.
Audio recordings of each class are available afterwards, so you don't have to attend the class in person, if you can't make that evening. 

Jonathan Young

Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement (Feldenkrais) classes, usually done lying on a mat. 

A kinder sense of yourself - mindful movement classes

General admission - all 12 classes

Concession / student - all classes

Low waged / unemployed

Concession / student - all 6 classes

Slough

Portsmouth

Bingley

Cardiff

Milton Keynes 

Nottingham

Birmingham

Bedford

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ONLINE STUDY - In your own time (approx. 6 hours study time) +</span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Awarding Body:</strong>&nbsp;Open College Network (OCN) Credit for Learning</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Award Level:</strong>&nbsp;Level 3 (Advanced Level) - Ireland Level 5</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Certified:</strong>&nbsp;Yes (CPD Accreditation)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Minimum Age:&nbsp;</strong>18 (16 with parental consent)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry requirements:&nbsp;</strong>None. (English Level 2 desirable)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training Locations:</strong>&nbsp;Study online + Classroom</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">OCN Accredited at UK Level 3 (Ireland Level 5)</span><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - Theory:</strong>&nbsp;Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 2 - Skills and Practical Development:</strong><br fr-original-style="" style="box-sizing: border-box;">Safely and competently set up and maintain a Peripheral IV Infusion.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attend a classroom location to complete your practical training.<br fr-original-style="" style="box-sizing: border-box;"></strong></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p></div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Itinerary:</strong></div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - THEORY (ONLINE)</strong><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M1 - Peripheral IV Cannulation - Introduction:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Definitions - understanding terminology relating to PIVC.<br fr-original-style="" style="box-sizing: border-box;">IV Therapy and NMC guidelines.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M2 - Legal &amp; Professional Responsibilities:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Legal Obligations and Accountability. Criminal, Civil and<br fr-original-style="" style="box-sizing: border-box;">Contractual law in Healthcare. Vicarious Liability and your<br fr-original-style="" style="box-sizing: border-box;">Duty of Care.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M3 - Anatomy &amp; Physiology:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Sites appropriate to IV cannulation. Hand vs. arm.<br fr-original-style="" style="box-sizing: border-box;">Advantages and disadvantages of relevant veins.<br fr-original-style="" style="box-sizing: border-box;">An overview of Homeostasis and Fluid Balance.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M4 - Hygiene and Infection Prevention &amp; Control (IPC):</strong></span><br fr-original-style="" style="box-sizing: border-box;">Reducing healthcare-associated infections. Keeping Safe.<br fr-original-style="" style="box-sizing: border-box;">Bloodborne Pathogens and Work Practice Controls.<br fr-original-style="" style="box-sizing: border-box;">Standard Precautions. Waste Disposal. Needle-stick injuries.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M5 - Indications and Advantages:</strong></span><br fr-original-style="" style="box-sizing: border-box;">When to cannulate, infusion types and benefits over<br fr-original-style="" style="box-sizing: border-box;">alternative infusion routes. Continuous and intermittent infusion.<br fr-original-style="" style="box-sizing: border-box;">Prophylactic use before procedures and in unstable patients.<br fr-original-style="" style="box-sizing: border-box;">Contraindications.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M6 - Equipment:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Cannula types, sizes and colour coding. How to select<br fr-original-style="" style="box-sizing: border-box;">appropriate size. Equipment overview for total procedure.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M7 - Vein Choice for Cannulation:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Correct vein selection. Which veins to avoid.<br fr-original-style="" style="box-sizing: border-box;">How to manage an unsuccessful cannulation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8 - Procedures:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Full procedure for cannulation including correct documentation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8: Guide to Cannulation - revision</strong></span><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8: Video - Recap with full procedure</strong></span><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M9 - Contraindications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">When inappropriate to cannulate including patients with specific health conditions.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M10 - Complications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">A detailed look at potential complications during and after<br fr-original-style="" style="box-sizing: border-box;">cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED</strong><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">BEFORE JOINING US FOR YOUR PRACTICAL TRAINING</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART 2 (CLASSROOM:</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></strong><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 - Welcome, introductions and overview:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Classroom - registration and introductions.<br fr-original-style="" style="box-sizing: border-box;">Virtual Classroom - audio/visual checks and registration.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2 - Legal &amp; Professional Responsibilities:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Overview and discussion.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3 - Anatomy - key points (appropriate to PIVC):</strong></span><br fr-original-style="" style="box-sizing: border-box;">Arteries and veins. Selecting an approprate site. Sites to avoid and &ldquo;first choice&rdquo; sites.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4 - Cannulae - selection and types:</strong></span><br fr-original-style="" style="box-sizing: border-box;">A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5 - Complications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Complications of pVAD insertion including examples of<br fr-original-style="" style="box-sizing: border-box;">infiltration, haematoma, extravasation and transfixation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6 - VIP Score:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Understanding and using the Visual Infusion Phlebitis score.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">7 - Equipment - overview:</strong></span><br fr-original-style="" style="box-sizing: border-box;">We take a look at all essential equipment required for PIVC.<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8 - PRACTICAL SESSIONS:</strong><br fr-original-style="" style="box-sizing: border-box;">Multiple practical sessions throughout the session.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">9 - Fluids:</strong></span><br fr-original-style="" style="box-sizing: border-box;">The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann&rsquo;s solution, Colloids (and risks), blood products.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">10 - Infusion Rates:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Calculating infusion rates and drops per minute.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.</em></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)</strong></em></p></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health Professions (AHP)

Intravenous Cannulation

Aesthetics

Medicine & Nursing

Venepuncture & Cannulation

Learn how to cannulate ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced) - Ireland Level 5

    CPD Accredited - The CPD Certification Service

    Classroom or Virtual Classroom options

    Covers all steps for cannulating in arm or hand

    Practise on artificial arms and fake blood!

    Essential qualification for all IV therapies

    Phlebotomy training desirable but not essential

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Peripheral I.V. Cannulation Course (GPT008)

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p data-key="1" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="2" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="2:0" fr-original-style="" style="box-sizing: border-box;">This training is for lawyers who may come into contact with vulnerable people through their work. In particular, it is aimed at those who hold legal aid contracts and must meet the requirements of the Specialist Quality Mark (SQM) standard in respect of safeguarding.</span></span></p><p data-key="3" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="4" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="4:0" fr-original-style="" style="box-sizing: border-box;">Everyone has the right to be kept safe from harm, abuse or neglect. We all have obligations to ensure that vulnerable people are protected and that we have appropriate procedures in place to ensure that abuse is identified and reported.&nbsp;</span></span></p><p data-key="5" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="6" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="6:0" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/04d77e7e-bb36-43ed-b0c6-307136279b22/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable">We will help you to understand the following;</span></span></p><ul data-key="7" data-slate-fragment="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" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li data-key="8" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="9" fr-original-style="" style="box-sizing: border-box;">What is safeguarding?</span></li><li data-key="10" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="11" fr-original-style="" style="box-sizing: border-box;">The different types of abuse</span></li><li data-key="12" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="13" fr-original-style="" style="box-sizing: border-box;">Example signs of abuse, harm and neglect</span></li><li data-key="14" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="15" fr-original-style="" style="box-sizing: border-box;">What action should be taken if abuse is suspected</span></li><li data-key="16" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="17" fr-original-style="" style="box-sizing: border-box;">The SQM requirements</span></li><li data-key="18" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="19" fr-original-style="" style="box-sizing: border-box;">What a Safeguarding Policy should include</span></li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="24" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="24:0" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for staff of all levels, from support staff to senior partners.</span></span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="38" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="38:0" fr-original-style="" style="box-sizing: border-box;"><a href="https://dglegal.co.uk/the-team/amie-higgins/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Amie Higgins, Consultant, DG Legal</span></strong></a></span></span></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="40" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="40:0" fr-original-style="" style="box-sizing: border-box;">Amie is a Senior Solicitor, qualified under the Law Society&rsquo;s Immigration &amp; Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.</span></span></p><p data-key="41" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="42" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="42:0" fr-original-style="" style="box-sizing: border-box;">Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.</span></span></p>

This training is for lawyers who may come into contact with vulnerable people through their work. In particular, it is aimed at those who hold legal aid contracts and must meet the requirements of the Specialist Quality Mark (SQM) standard in respect of safeguarding.
Everyone has the right to be kept safe from harm, abuse or neglect. We all have obligations to ensure that vulnerable people are protected and that we have appropriate procedures in place to ensure that abuse is identified and reported. 

We will help you to understand the following;
What is safeguarding?
The different types of abuse
Example signs of abuse, harm and neglect
What action should be taken if abuse is suspected
The SQM requirements
What a Safeguarding Policy should include
Target Audience
The online course is suitable for staff of all levels, from support staff to senior partners.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Amie Higgins, Consultant, DG Legal
Amie is a Senior Solicitor, qualified under the Law Society’s Immigration & Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.
Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.

DG Legal

Safeguarding for Lawyers Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Do you struggle with giving tricky feedback? Saying something important that you think others won&#39;t want to hear? Standing up for yourself and sharing your thoughts or needs? You are NOT alone! Having worked in a support role for a decent sized employer in the UK for over a decade, we KNOW that this is a challenge for many: a silent struggle that often goes untackled, unsupported and unresolved. Worse still, this is not a status quo without cost. It costs teams, departments and businesses in lost talent, efficiency and poor mental health. It costs YOU too; stress, anxiety, overwork and challenging relationships.</strong></strong></h3><h3 fr-original-style="" style="box-sizing: border-box;">We know there&#39;s a better way and we&#39;d like to share the core concepts with you! We won&#39;t be telling you what to do; that won&#39;t work. What we will be doing is sharing insights, tools and strategies that will allow you to build your confidence and develop your own &#39;tool kit&#39; for the trickier conversations in your life.</h3><h4 fr-original-style="" style="box-sizing: border-box;">We&#39;ll be exploring:</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Essential information about humans and stuff that&#39;s hard to hear</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Getting clear about the issue</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">ABC Messaging</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Moving forward</em></em><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Here&#39;s what some of our delegates thought:</strong></strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 stars! This session is a great introduction to how having difficult conversations can create a more open and honest culture in an organisation.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars! Great session lots of practical examples given and frameworks to support reframing going forward.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars.I have been on a few webinars now and have always learnt so much. The content is delivered in an engaging way and I like that there are discussions that happen throughout - gives it a good balance of listening and discussion. I will forever recommend webinars from The Happy Human and look forward to any further upcoming webinars.&#39;</blockquote><h3 fr-original-style="" style="box-sizing: border-box;">This is an interactive workshop to give you the opportunity to think, explore and share your challenges and thoughts. You&#39;ll work in very small groups and we&#39;ll be considerate and respectful of personal preferences throughout. We know that&#39;s tough for some, but here&#39;s the rub - communication is something we can only get better at if we practice it out loud. We hope you&#39;ll give us a chance to show you what a difference a little support and kindness can make!</h3><h4 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Happy Human Training

Wanna learn something simple yet so amazing that it's going to blow your mind?
Good, because this little workshop's a gem. 
Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

A Manager's Guide To Challenging Conversations and How to Have Them Well

<p>Respect is a feeling of admiration or positive regard for someone or something. Respect isn't just tolerating others. Understand why respect is much easier to lose than it is to gain and why it is important to ten ways to show every customer the same courtesy, no matter how difficult he or she may be behaving.</p><h3>Learning Objectives</h3><p>Applying correct service attitude in a customer service facing role mirror the company culture. In this course, your employees will learn how to handle this in best way.</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Service Attitude: Equal Respect

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Own Your Success is delighted to bring you the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">&#39;Bitesize Masterclass&#39;</span></em></strong> with Sophie Chapman.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So we&#39;ve put together our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(84, 172, 210); box-sizing: border-box;" fr-original-style="color: rgb(84, 172, 210);">&#39;Bitesize Masterclasses&#39;</span></em></strong> to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 30px; color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="font-size: 30px; color: rgb(115, 192, 234);">Bitesize Masterclass</span><span style="font-size: 36px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 36px; color: rgb(0, 0, 0);">&nbsp;with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Sophie Chapman</em></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sophie Chapman<br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">EA to Steven Bartlett&nbsp;</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/own-your-success/a0486bb4-aec1-4d05-86c6-b06294a16be2/original.jpeg" style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. <br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.</span></p><div data-message-author-role="assistant" data-message-id="fc75f7a3-690f-4da7-9d49-460145d4e5b9" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual&mdash;a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC&#39;s Dragon&#39;s Den. Sophie has been instrumental as Steven&#39;s Executive Assistant, operating on a global scale, in both private and corporate realms for six years.&nbsp;</span></p></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kate Wood<br fr-original-style="" style="box-sizing: border-box;"></strong></span><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass Facilitator&nbsp;</em></strong></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/own-your-success/973fb358-b335-4ec8-bad7-acd3127682e4/original.jpeg" style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;">Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning &amp; development, employee engagement strategy, continuous improvement, communications and marketing. &nbsp;After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. &nbsp;Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. &nbsp;She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">When she&rsquo;s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">topics:</span></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to establish your self-leadership position in your EA capacity&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Transition from a PA to EA&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Career development&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Boundary setting and wellbeing&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Q&amp;A with the audience - Open-Book Q&amp;A</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><b fr-original-style="" style="box-sizing: border-box;">What is a <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">Bitesize Masterclass?</span><br fr-original-style="" style="box-sizing: border-box;"></b></span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Short burst session.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Keynote speakers discuss key themes/topics they are passionate about.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Q&amp;A with the audience attendees - ask the questions you don&#39;t <em fr-original-style="" style="box-sizing: border-box;">usually</em> get to ask!</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Virtually delivered - attend from anywhere that&#39;s convenient for you!&nbsp;</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Packed with content, tips and tricks and from industry professionals who can share their experiences with you.</div></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">attend?</span></strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">PA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">EA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Administrative roles</li></ul><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">---------------------------</div><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.</em><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">---------------------------<br fr-original-style="" style="box-sizing: border-box;"></em></span></p>

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman.
Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.
So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!



 
Bitesize Masterclass with Sophie Chapman
Sophie Chapman
EA to Steven Bartlett 

Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. 

Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.

After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.
Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years. 



Kate Wood
Masterclass Facilitator 

Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.



Session topics:
How to establish your self-leadership position in your EA capacity
Transition from a PA to EA
Career development
Boundary setting and wellbeing
Q&A with the audience - Open-Book Q&A



What is a Bitesize Masterclass?
Short burst session.
Keynote speakers discuss key themes/topics they are passionate about.
Q&A with the audience attendees - ask the questions you don't usually get to ask!
Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊
Virtually delivered - attend from anywhere that's convenient for you!
Packed with content, tips and tricks and from industry professionals who can share their experiences with you.



Who will attend?
PA's
EA's
Administrative roles
---------------------------
At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.

---------------------------


Own Your Success

Learning & Development

ACCA Strategic Business Leader (SBL)

Personal Assistant

Executive Assistant

Professional Development

Bitesize Masterclass with Sophie Chapman

Early Release

General Release

<p>Organizational culture plays a pivotal role in shaping the work environment, and fostering inclusion and respect is integral to a healthy workplace. In business, individuals often face challenges related to these crucial aspects. Problems can range from a lack of diversity in leadership roles to instances of discrimination and bias. Moreover, issues related to fostering respect, effective communication, and addressing cultural differences can arise. By addressing these challenges in training, employees can learn to create an inclusive atmosphere that values diversity and respects all individuals, leading to a more harmonious and productive work environment while avoiding potential legal and reputational issues.</p><h3>Learning Objectives</h3><p>The following are some of the key outcomes in this course:
Learn what psychological safety is, why it's important and five steps for creating it in the workplace. 
Understand why creating an inclusive remote environment takes intentional effort from managers.
Explore what an inclusive workspace looks like and get tips and strategies to benefit your team. 
We will answer some commonly asked questions about sex and gender. 
Explore tips on how to combat gender bias at work.</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals</p>

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