Name: Cyber Security Training - Online Course
Price: 15 GBP
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<p><strong>Unlock Your Leadership Potential with Line Management Mastery!</strong></p><p>Are you ready to elevate your leadership skills and propel your career to new heights? Introducing our comprehensive text course: Line Management! ð</p><p>In today's dynamic and competitive business landscape, effective line management is crucial for organizational success. Whether you're a seasoned professional or a budding leader, mastering the art of line management can unlock a world of opportunities and set you apart as a capable and confident leader.</p><p> </p><p><strong>Benefits of Taking Our Line Management Course:</strong></p><ol><li><strong>Enhanced Leadership Skills</strong>: Discover proven strategies and techniques to inspire and motivate your team, foster collaboration, and drive results.</li><li><strong>Improved Communication</strong>: Learn how to communicate effectively with your team members, peers, and superiors, fostering a culture of openness, trust, and mutual respect.</li><li><strong>Optimized Performance Management</strong>: Gain insights into performance evaluation, feedback delivery, and goal setting to maximize individual and team performance.</li><li><strong>Conflict Resolution Expertise</strong>: Acquire the skills to identify and address conflicts constructively, turning challenges into opportunities for growth and collaboration.</li><li><strong>Strategic Decision-Making</strong>: Develop the ability to make informed and strategic decisions that align with organizational goals and drive long-term success.</li><li><strong>Boosted Employee Engagement</strong>: Discover how to cultivate a positive work environment where employees feel valued, empowered, and motivated to excel.</li></ol><p> </p><p><strong>Who is this for?</strong></p><ul><li>Aspiring Leaders: Ambitious professionals looking to transition into leadership roles and make a meaningful impact within their organizations.</li><li>Current Managers: Experienced managers seeking to sharpen their leadership skills, overcome challenges, and take their management game to the next level.</li><li>Entrepreneurs: Business owners and entrepreneurs aiming to build high-performing teams, drive business growth, and achieve sustainable success.</li><li>Team Leaders: Individuals responsible for leading teams or departments who want to enhance their leadership capabilities and drive team performance.</li></ul><p> </p><p><strong>Career Path:</strong></p><p>Upon completing our Line Management course, you'll be equipped with the knowledge, skills, and confidence to excel in various leadership roles, including:</p><ul><li>Team Leader</li><li>Department Manager</li><li>Project Manager</li><li>Operations Manager</li><li>Business Unit Leader</li><li>Executive Leadership Positions</li></ul><p>Whether you're looking to climb the corporate ladder, launch your own business, or lead a high-impact project, mastering line management is the key to unlocking your full leadership potential and achieving your career aspirations.</p><p> </p><p><strong>FAQs:</strong></p><p><strong>Q: What is line management, and why is it important?</strong></p><p>A: Line management refers to the management of employees directly involved in the production or delivery of goods and services. It's crucial because effective line management ensures that organizational goals are achieved efficiently, teams are motivated and engaged, and resources are optimized.</p><p><strong>Q: How is this course delivered?</strong></p><p>A: Our Line Management course is a text-based course, delivered online through our user-friendly platform. You'll have access to comprehensive study materials, including readings, case studies, and practical exercises, designed to enhance your learning experience and maximize your retention of key concepts.</p><p><strong>Q: Is this course suitable for beginners?</strong></p><p>A: Absolutely! Our Line Management course is designed to cater to individuals at all levels of experience, from beginners to seasoned professionals. Whether you're new to management or looking to refine your existing skills, you'll find valuable insights and actionable strategies to help you succeed.</p><p><strong>Q: Can I complete this course at my own pace?</strong></p><p>A: Yes! One of the key benefits of our text-based course format is flexibility. You can study at your own pace, allowing you to balance your learning with your professional and personal commitments.</p><p><strong>Q: Will I receive a certification upon completion?</strong></p><p>A: Yes, upon successfully completing our Line Management course and passing the assessment, you'll receive a certification that you can showcase on your resume and LinkedIn profile, demonstrating your expertise in line management.</p><p><strong>Q: How long does it take to complete the course?</strong></p><p>A: The duration of the course varies depending on your pace of study and availability. On average, most participants complete the course within [provide estimated time frame], but you can progress faster or slower based on your preferences and schedule.</p><p><strong>Q: Is there any ongoing support available after completing the course?</strong></p><p>A: Absolutely! We're committed to your success even after you've completed the course. You'll have access to our community forums, where you can connect with fellow participants, ask questions, and seek guidance from our team of experts.</p><p><strong>Q: Can my organization enroll multiple employees in this course?</strong></p><p>A: Yes, we offer group enrollment options for organizations looking to upskill their teams in line management. Contact our team to learn more about our corporate training solutions and special pricing packages.</p><p> </p><p><strong>Conclusion:</strong></p><p>Don't let your leadership potential go untapped! Enroll in our Line Management course today and take the first step towards becoming a confident and effective leader. With our comprehensive curriculum, expert instruction, and flexible learning format, you'll gain the skills and knowledge you need to thrive in any leadership role. Unlock a world of opportunities and accelerate your career growth with Line Management Mastery! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Line Management</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Line Management.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Effective Communication for Line Managers</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication for Line Managers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Performance Management and Goal Setting</h4><div><div><ul><li><div>
<span></span><h5>
Performance Management and Goal Setting</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Time Management and Prioritization</h4><div><div><ul><li><div>
<span></span><h5>
Time Management and Prioritization</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Delegation and Empowerment</h4><div><div><ul><li><div>
<span></span><h5>
Delegation and Empowerment</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Conflict Resolution and Effective Communication</h4><div><div><ul><li><div>
<span></span><h5>
Conflict Resolution and Effective Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 Employee Development and Coaching</h4><div><div><ul><li><div>
<span></span><h5>
Employee Development and Coaching</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Line Management

General Admission

<p><strong>Unlock Your Potential with Account Management Mastery Course!</strong></p><p>Are you ready to soar in the dynamic world of business? ð Welcome to the Account Management Mastery Course, where you'll discover the keys to unlocking unparalleled success in managing client relationships, driving revenue, and fostering long-term partnerships. If you're ready to take your career to new heights and become a force to be reckoned with in the realm of account management, then this course is your ticket to excellence.</p><p> </p><p><strong>Why Account Management Matters</strong></p><p>In today's competitive business landscape, effective account management is more critical than ever before. It's the backbone of sustainable growth and profitability for companies across industries. Account managers play a pivotal role in nurturing client relationships, understanding their needs, and delivering solutions that exceed expectations. With the right skills and strategies, you can transform ordinary clients into loyal advocates who propel your business forward.</p><p> </p><p><strong>What You'll Gain</strong></p><p>ð <strong>Strategic Insights:</strong> Learn the art of strategic account planning and gain valuable insights into your clients' businesses. Develop customized strategies to drive mutual growth and success.</p><p>ð <strong>Effective Communication:</strong> Master the art of communication and negotiation to build trust, resolve conflicts, and win over even the toughest clients. Develop your persuasion skills and become a master influencer.</p><p>ð <strong>Relationship Building:</strong> Cultivate lasting relationships with your clients based on trust, respect, and mutual understanding. Discover the secrets to building rapport and fostering loyalty that stands the test of time.</p><p>ð <strong>Revenue Generation:</strong> Unlock the secrets to driving revenue and maximizing profitability through upselling, cross-selling, and identifying new business opportunities within your accounts.</p><p>ð <strong>Problem Solving:</strong> Develop the ability to anticipate and address challenges before they arise. Learn how to navigate difficult situations with grace and professionalism, turning obstacles into opportunities for growth.</p><p> </p><p><strong>Who is This For?</strong></p><p>The Account Management Mastery Course is designed for professionals across industries who are passionate about driving results and exceeding client expectations. Whether you're a seasoned account manager looking to sharpen your skills or a newcomer eager to make your mark in the field, this course is your pathway to success. Sales representatives, client success managers, business development executives, and entrepreneurs alike will benefit from the practical insights and strategies offered in this comprehensive program.</p><p> </p><p><strong>Career Path</strong></p><p>With the skills and knowledge gained from the Account Management Mastery Course, you'll be poised for success in a variety of career paths, including:</p><p>ð <strong>Account Manager:</strong> Take on leadership roles within your organization and become a trusted advisor to your clients.</p><p>ð <strong>Business Development Executive:</strong> Drive business growth and expansion by identifying new opportunities and cultivating strategic partnerships.</p><p>ð <strong>Client Success Manager:</strong> Ensure the satisfaction and loyalty of your clients by delivering exceptional service and support.</p><p>ð <strong>Entrepreneur:</strong> Apply your newfound skills to build and grow your own business, creating value for your clients and driving long-term success.</p><p> </p><p><strong>FAQs</strong></p><p><strong>Q: Is this course suitable for beginners?</strong> A: Absolutely! The Account Management Mastery Course caters to professionals at all levels, from beginners to seasoned veterans. Our comprehensive curriculum is designed to provide valuable insights and practical strategies that anyone can apply to excel in the field of account management.</p><p><strong>Q: Can I access the course materials at my own pace?</strong> A: Yes! We understand that professionals have busy schedules, which is why our course is designed to be flexible. You can access the materials at any time and progress through the course at your own pace.</p><p><strong>Q: Will I receive a certification upon completion of the course?</strong> A: Yes! Upon successfully completing the Account Management Mastery Course, you will receive a certificate of completion that you can proudly showcase to demonstrate your expertise and commitment to excellence in account management.</p><p><strong>Q: Are there any prerequisites for enrolling in the course?</strong> A: While there are no formal prerequisites for enrolling in the course, a basic understanding of business principles and client relationship management would be beneficial. However, our course is designed to accommodate learners with diverse backgrounds and experiences.</p><p><strong>Q: Will I have access to instructors for guidance and support?</strong> A: Absolutely! Our team of experienced instructors is dedicated to providing personalized support and guidance throughout your learning journey. Whether you have questions about course materials or need assistance with assignments, we're here to help you succeed.</p><p> </p><p><strong>Don't Miss Out on This Opportunity!</strong></p><p>Are you ready to take your career to the next level and become a master of account management? Don't miss out on this opportunity to unlock your full potential and achieve unparalleled success. Enroll in the Account Management Mastery Course today and embark on a transformative journey towards excellence!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Introduction to Account Management</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Account Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Customer Relationship Management</h4><div><div><ul><li><div>
<span></span><h5>
Customer Relationship Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Sales and Negotiation Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Sales and Negotiation Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Account Planning and Strategy</h4><div><div><ul><li><div>
<span></span><h5>
Account Planning and Strategy</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Technology and Tools for Account Management</h4><div><div><ul><li><div>
<span></span><h5>
Technology and Tools for Account Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6_ Marketing and Advertising</h4><div><div><ul><li><div>
<span></span><h5>
Marketing and Advertising</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7_ Sales and Negotiations</h4><div><div><ul><li><div>
<span></span><h5>
Sales and Negotiations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8_ Customer Service and Support</h4><div><div><ul><li><div>
<span></span><h5>
Customer Service and Support</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 9_ Account Management</h4><div><div><ul><li><div>
<span></span><h5>
Account Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10_ Performance Management and Evaluation</h4><div><div><ul><li><div>
<span></span><h5>
Performance Management and Evaluation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Account management

<p>ð®ð¹ <strong>Unlock the Secrets of Authentic Italian Cooking with Our Italian Cooking Course!</strong> ð</p><p>Are you ready to embark on a culinary journey to the heart of Italy without leaving your kitchen? Look no further than our comprehensive Italian Cooking course, designed to ignite your passion for Italian cuisine and elevate your cooking skills to new heights!</p><p> </p><p><strong>Why Italian Cooking? ð</strong></p><p>Italian cuisine is renowned worldwide for its rich flavors, vibrant colors, and emphasis on fresh, high-quality ingredients. From classic pasta dishes like spaghetti carbonara and lasagna to mouthwatering pizzas and decadent desserts like tiramisu, Italian cooking offers a symphony of tastes that will tantalize your taste buds and leave you craving for more.</p><p>Our Italian Cooking course goes beyond just recipes; it delves into the essence of Italian culinary culture, teaching you the principles of flavor pairing, traditional cooking techniques, and the importance of simplicity in creating unforgettable dishes.</p><p> </p><p><strong>Benefits of Taking Our Course ð</strong></p><p>ð©âð³ <strong>Master Authentic Recipes:</strong> Learn to recreate beloved Italian classics with confidence, from homemade pasta to delectable sauces.</p><p>ð¿ <strong>Embrace Fresh Ingredients:</strong> Discover the significance of using fresh, seasonal produce and quality ingredients to enhance the flavors of your dishes.</p><p>ð¥ <strong>Hone Your Culinary Skills:</strong> Perfect your knife skills, master the art of sautÃ©ing, and explore various cooking methods to become a versatile home chef.</p><p>ð©âð§âð¦ <strong>Create Memorable Dining Experiences:</strong> Impress family and friends with your newfound cooking prowess as you host unforgettable Italian-themed gatherings.</p><p>ð <strong>Connect with Italian Culture:</strong> Immerse yourself in the rich culinary traditions of Italy and gain a deeper appreciation for its regional diversity and food heritage.</p><p> </p><p><strong>Who is this for? ð·</strong></p><p>Our Italian Cooking course is perfect for aspiring home cooks, culinary enthusiasts, and anyone eager to expand their culinary repertoire with authentic Italian flavors. Whether you're a novice in the kitchen or a seasoned cook looking to refine your skills, this course offers something for everyone.</p><p> </p><p><strong>Career Path ð½ï¸</strong></p><p>Embarking on a journey into Italian cooking can open doors to a variety of exciting career opportunities in the culinary world. Graduates of our course may pursue:</p><p>ð¨âð³ <strong>Chef Positions:</strong> Hone your skills and expertise to work in professional kitchens specializing in Italian cuisine, from trattorias to fine dining establishments.</p><p>ð <strong>Cooking Instructor:</strong> Share your passion for Italian cooking by teaching classes, hosting workshops, or creating online tutorials for aspiring cooks.</p><p>ð <strong>Catering and Personal Chef Services:</strong> Launch your own catering business or offer personalized chef services, bringing the flavors of Italy directly to clients' homes.</p><p>ð¸ <strong>Food Stylist and Blogger:</strong> Showcase your culinary creations on social media platforms, develop your own food blog, or work as a food stylist for magazines, cookbooks, and advertisements.</p><p>Don't miss out on the opportunity to explore the artistry and flavors of Italian cooking with our immersive course. Enroll today and let your culinary journey begin! ð®ð¹ð´</p><p> </p><p><strong>FAQ (Frequently Asked Questions) - Italian Cooking</strong></p><p><strong>Q1. What are some essential ingredients used in Italian cooking?</strong></p><p>Italian cuisine is known for its simplicity and emphasis on fresh, quality ingredients. Some essential ingredients you'll often find in Italian cooking include olive oil, tomatoes, garlic, basil, oregano, Parmesan cheese, and pasta. Additionally, staples like onions, peppers, and various herbs and spices are commonly used to add depth of flavor to dishes. Don't forget about staples like risotto rice, polenta, and different types of beans, which are also integral to many Italian recipes.</p><p><strong>Q2. What are some traditional Italian dishes that beginners can try making?</strong></p><p>For beginners in Italian cooking, starting with simpler dishes is a great way to get acquainted with the flavors and techniques. Classics like spaghetti carbonara, pasta primavera, Margherita pizza, bruschetta, and Caprese salad are relatively easy to make and showcase the essence of Italian cuisine. Risotto and gnocchi are also popular choices that offer room for creativity while still being approachable for those new to the kitchen.</p><p><strong>Q3. What cooking techniques are commonly used in Italian cuisine?</strong></p><p>Italian cooking relies heavily on techniques that enhance the natural flavors of ingredients rather than masking them. Some common techniques include sautÃ©ing, simmering, braising, and grilling. Italians also excel at techniques like making pasta from scratch, preparing risotto with patience and precision, and mastering the art of making sauces like marinara and Bolognese from scratch. It's also worth noting the importance of properly seasoning dishes throughout the cooking process to achieve balanced flavors.</p><p><strong>Q4. How important is authenticity in Italian cooking?</strong></p><p>Authenticity is highly valued in Italian cooking, as it reflects a respect for tradition and regional culinary heritage. While it's okay to put your own spin on classic recipes, maintaining the integrity of traditional flavors and techniques is key. Italians take pride in using locally sourced, seasonal ingredients and following time-honored methods passed down through generations. Embracing authenticity can deepen your appreciation for Italian cuisine and elevate your cooking skills.</p><p><strong>Q5. Are there any regional differences in Italian cuisine?</strong></p><p>Yes, Italian cuisine is incredibly diverse and varies significantly from region to region. Each area of Italy has its own unique culinary traditions, ingredients, and specialties. For example, Northern Italian cuisine is known for rich, creamy sauces, risottos, and hearty dishes featuring meats and dairy. In contrast, Southern Italian cuisine often incorporates fresh seafood, citrus, and olive oil, with simpler, lighter flavors. Exploring these regional differences can offer a fascinating journey through Italy's culinary landscape.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 01- Introduction</h4><div><div><ul><li><div>
<span></span><h5>
Introduction</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
module 02 Italian Soups</h4><div><div><ul><li><div>
<span></span><h5>
Italian Soups</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 03 History of Pizza</h4><div><div><ul><li><div>
<span></span><h5>
History of Pizza</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 04 All About Pasta</h4><div><div><ul><li><div>
<span></span><h5>
All About Pasta</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 05 Pizza and Pasta</h4><div><div><ul><li><div>
<span></span><h5>
Pizza and Pasta</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 06 Pasta Recipes</h4><div><div><ul><li><div>
<span></span><h5>
Pasta Recipes</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 07 Famous Italian Food Drinks</h4><div><div><ul><li><div>
<span></span><h5>
Famous Italian Food Drinks</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Italian Cooking

<div data-element_type="widget" data-id="4bdfa96" data-widget_type="heading.default" fr-original-style=" color: rgb(59, 61, 66);" id="isPasted" style="color: rgb(59, 61, 66); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">WHAT HAPPENS IN THIS CLASS?</h2></div><div data-element_type="widget" data-id="7e9094e4" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Come and learn the art of knotting a dreamcatcher.&nbsp;</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Dreamcatchers have evolved through the ages as more and more people became aware of them and fell in love with them. One of the evolutions was through Macrame. Macrame may seem daunting at first, it is however very easy to learn and adds that lovely boho feel to any space.&nbsp;</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">If you would like to talk to me before committing to a course &ndash; please feel free to contact me, I shall be happy to advise.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This workshop will teach you the basics of knotting and decorating macrame dreamcatchers and give you some time to reflect on the coming year/connect with other macrame dreamcatcher lovers or just give you that needed self-care time, with the aim of creating gorgeous pieces with a respect for their initial intentions in mind.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">As always, you are able to book individual tuition with my courses, please contact us if you are interested in this option.</p></div><div data-element_type="widget" data-id="4fa88600" data-widget_type="heading.default" fr-original-style=" color: rgb(59, 61, 66);" style="color: rgb(59, 61, 66); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">WHAT&#39;S INCLUDED IN THE IN-PERSON PRICE?</h2></div><div data-element_type="widget" data-id="2ef4d106" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">You&rsquo;ll be given a hoop, a large choice of yarns, beads and feathers if you do not want to make your own with which to complete the dreamcatcher and hands-on support and guidance to help you master the basics of the knotting techniques.</p><div data-element_type="widget" data-id="27c3cdcd" data-widget_type="heading.default" fr-original-style=" color: rgb(59, 61, 66);" id="isPasted" style="color: rgb(59, 61, 66); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Level</h2></div><div data-element_type="widget" data-id="232ba839" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-4db45d7d );" style="color: var( --e-global-color-4db45d7d ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Beginner</p></div><div data-element_type="widget" data-id="2f14e02d" data-widget_type="heading.default" fr-original-style=" color: rgb(59, 61, 66);" style="color: rgb(59, 61, 66); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Pre-requisites</h2></div><div data-element_type="widget" data-id="9b427c2" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-4db45d7d );" style="color: var( --e-global-color-4db45d7d ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">No prior experience or training is needed, just a willingness to master the art of knotting.</p></div></div><div data-element_type="widget" data-id="cc9bd2" data-widget_type="heading.default" fr-original-style=" color: rgb(59, 61, 66);" style="color: rgb(59, 61, 66); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">YOUR TEACHER</h2></div><div data-element_type="widget" data-id="2b6d2e8b" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">I just love working with all sorts of crafts. Designing bespoke pieces&nbsp;for the home and I try to upcycle as much as possible to be kinder to our planet and produce beautiful handcrafted pieces.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">I have been weaving Dreamcatchers for over 18yrs now and I have been teaching others how to make them for around 5yrs now. I have been Knotting dreamcatchers however for 1yr and feel the pull to teach others this craft.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">I love walking in nature and seeing a rock, shells, and sticks and how they could be incorporated into a design. To be given new life.</p><div data-element_type="widget" data-id="2bc102ef" data-widget_type="heading.default" fr-original-style=" color: rgb(59, 61, 66);" id="isPasted" style="color: rgb(59, 61, 66); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Is this course for you?</h2></div><div data-element_type="widget" data-id="6b2b72ff" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">If you have always been intrigued by dreamcatchers and want to learn the art of knotting your own, then this course is right for you.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Do you know someone who loves them and you want to gift them one? Then this course is for you.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">If you are just interested in learning the art of knotting a dreamcatcher for the sake of it, then this course is for you.</p></div><div data-element_type="widget" data-id="2410be28" data-widget_type="heading.default" fr-original-style=" color: rgb(59, 61, 66);" style="color: rgb(59, 61, 66); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Finding the right course for you</h2></div><div data-element_type="widget" data-id="53b9ac29" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">When you have decided to start your Knotting journey it is important that you choose a teacher that is right for you. Therefore I offer potential students a discovery call to discuss my approach so you can decide whether the timing is right for your adventure with Knotting to begin. If you are interested in the course please contact me for more information; call 07710 080487 or email info@spiritualvitality.co.za.</p><div data-element_type="widget" data-id="542c5fbe" data-widget_type="heading.default" fr-original-style=" color: rgb(59, 61, 66);" id="isPasted" style="color: rgb(59, 61, 66); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Why should I choose to study with you?</h2></div><div data-element_type="widget" data-id="7ae8d5e2" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><p fr-original-style="color: var(--text);" style="color: var(--text); font-size: 16px; box-sizing: border-box;">My dreamcatcher course is straightforward, comprehensive, professional, and interactive and offers a wonderful opportunity for personal growth and development. They are suitable for those wanting to learn how to weave dreamcatchers as gifts or to sell. They involve lots of hands-on practice so you get to grow in confidence by learning how to weave dreamcatchers.</p><p fr-original-style="color: var(--text);" style="color: var(--text); font-size: 16px; box-sizing: border-box;">At the end of the course, you will receive the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ongoing Tutor support</li></ul></div></div></div>

Spiritual Vitality

Spirituality

Macrame

Learn how to make your own Macrame Dreamcatcher
Are you new to Macrame? No worries, it’s actually very easy to learn!
Come and learn how to knot your own dreamcatcher.
Learn basic macrame knots to create your own Macrame Dreamcatcher. Adding that Boho feel to your home has never been easier.

Learn how to make your own Macrame Dreamcatcher

<p>Dive into the art of corporate mastery with our course, '<strong>Corporate Self Confidence: Building Professional Poise</strong>'. Understanding the essence and vitality of self-assuredness in the professional realm can pave the way for unmatched success and rapport building. From grasping the very definition of confidence to effectively demonstrating it in the workplace, our comprehensive modules ensure that you acquire the prowess necessary for standing out. With emphasis on both verbal and non-verbal cues, you will learn to cultivate not just personal assurance, but also to foster respectful relationships, ensuring an enriching environment for all.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the fundamental aspects of confidence and its role in the corporate sphere.</li>
<li>Learn to identify and navigate challenges that could hamper self-assuredness.</li>
<li>Develop the ability to exhibit physical confidence through non-verbal cues.</li>
<li>Master the art of communicating with assurance in professional settings.</li>
<li>Establish and maintain respectful relationships based on mutual trust and understanding.</li>
</ul>
<h3><b>Why buy this <span>Corporate Self Confidence: Building Professional Poise</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this <span>Corporate Self Confidence: Building Professional Poise</span> for?</b></h3>
<ul>
<li>Individuals aspiring to make a mark in the corporate world.</li>
<li>Those seeking to enhance their interpersonal communication in a work environment.</li>
<li>Professionals looking to navigate workplace challenges with aplomb.</li>
<li>Individuals wanting to understand and boost their personal and professional confidence levels.</li>
<li>Team leaders aiming to foster a culture of trust and mutual respect within their teams.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Corporate Trainer</strong> - £30,000 to £45,000</li>
<li><strong>Team Leader/Manager</strong> - £35,000 to £55,000</li>
<li><strong>Communication Specialist</strong> - £28,000 to £42,000</li>
<li><strong>HR Consultant</strong> - £32,000 to £50,000</li>
<li><strong>Public Relations Officer</strong> - £25,000 to £40,000</li>
<li><strong>Personal Development Coach</strong> - £30,000 to £50,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Corporate Self Confidence: Building Professional Poise</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Corporate Self Confidence: Building Professional Poise</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: What Is Confidence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Confidence</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Why Corporate Self-Confidence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Corporate Self-Confidence</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Confidence Assessment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Confidence Assessment</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Confidently Overcoming Sticking Points</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Confidently Overcoming Sticking Points</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Building Self-Confidence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building Self-Confidence</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Physical Confidence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Physical Confidence</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Communicating Confidently at Work</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating Confidently at Work</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Demonstrating Confidence in the Workplace</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Demonstrating Confidence in the Workplace</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Building Respectful Relationships</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building Respectful Relationships</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Online Course Marketing

Personal Development

Life Coach Training

Self Esteem & Confidence

Professional Skills Course (PSC)

Trainers Course

Corporate Self Confidence: Building Professional Poise

<p><strong>Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the Counselling : Counsellor Training bundle</strong><strong> training. Study the </strong><strong>course and get an expertly designed training experience.</strong></p><p>Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Counselling : Counsellor Training Bundle. Designed to build your professional skill set and enable you to do the best job possible, the Bundle course is ideal for those who aim to be the best in their fields.</p><p><strong>Our Counselling : Counsellor Training </strong><strong>Bundle Course contains 8 of our premium popular courses for one discounted price:</strong></p><ul><li><strong>Course 01:</strong> Couples Therapy and Counselling</li><li><strong>Course 02: </strong>Mental Health Awareness Course</li><li><strong>Course 03: </strong>Counselling and Psychotherapy Course</li><li><strong>Course 04: </strong>Anti-Social Behaviour Course</li><li><strong>Course 05: </strong>Life Coaching and Counselling</li><li><strong>Course 06: </strong>Child Development &amp; Psychology Diploma</li><li><strong>Course 07: </strong>Dialectical Behaviour Therapy (DBT)</li><li><strong>Course 08: </strong>Dual Diagnosis Level 2</li></ul><p>Students can expect to complete this Counselling : Counsellor Training Bundle Program in around <strong>38 hours</strong>. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Bundle courses.</p><p>All the courses under this Bundle are split into a number of expertly created modules to provide you with an in-depth and professional learning experience. Students who successfully complete this program will receive an instant e-certificate as proof of their new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Courses.</p><p>With this comprehensive Bundle, you can achieve your dreams and train for your ideal career. The Counselling : Counsellor Training Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Counselling : Counsellor Training Bundle covers everything you need in order to progress in your chosen career.</p><p>Enrolling in the Counselling : Counsellor Training Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle Course.</p><p><strong>Why Train With the Academy for Health &amp; Fitness?</strong></p><ul><li>All-in-one package of 8 Premium Bundle Courses</li><li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this Bundle course</li><li>Interactive Bundle course material</li><li>The online assessment included testing your knowledge</li><li>Globally accepted standard structured lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul> <p>Start your learning journey straight away with this Counselling : Counsellor Training Bundle and take a step toward a brighter future!</p><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of the courses:</p><p><strong> Course 01: Couples Therapy and Counselling</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Communication</li><li>Module 03: Conflict Resolution</li><li>Module 04: Intimacy</li><li>Module 05: Pre-Marital Counselling</li><li>Module 06: Healthy Fighting</li><li>Module 07: Affairs</li><li>Module 08: Apology &amp; Forgiveness</li><li>Module 09: Adapting to Changes</li><li>Module 10: Moving Forward Together</li></ul><p><strong> Course 02: Mental Health Awareness Course</strong></p><ul><li>Introduction</li><li>Childhood And Adolescent Psychiatric Disorders</li><li>Anxiety and Stress Disorders</li><li>Mood Disorders</li><li>Eating and Sleeping Disorders</li><li>Self-Harm and Suicide</li><li>Social Attitudes To Mental Illness</li><li>Dealing with Stress in the Workplace</li><li>Additional Reading Materials</li></ul><p><strong> Course 03: Counselling and Psychotherapy Course</strong></p><ul><li>Module 01: Introduction to Counselling</li><li>Module 02: Types of Counselling</li><li>Module 03: Introduction to Psychotherapy</li><li>Module 04: Therapeutic Relationship</li><li>Module 05: Counselling and Psychotherapy</li><li>Module 06: Dynamic Psychotherapy</li><li>Module 07: Mental Health Conditions</li><li>Module 08: Mental Disorders</li><li>Module 09: Psychotherapy Healing</li></ul><p><strong> Course 04: Anti Social Behaviour Course</strong></p><ul><li>Module 01: Overview of Anti-social Behaviour</li><li>Module 02: Family Influences on Anti-social Behaviour</li><li>Module 03: Anti-Social Behaviour Order</li><li>Module 04: Anger and Anti-social Behaviour</li><li>Module 05: Understanding Antisocial Personality</li><li>Module 06: Prevention of Anti-social Behaviour</li></ul><p><strong> Course 05: Life Coaching and Counselling</strong></p><ul><li>Introduction</li></ul><p><strong>PART 01: LIFE COACHING CERTIFICATION</strong></p><ul><li>Coaching Fundamentals</li><li>Understanding Personalities</li><li>Coaching Models Explained</li><li>Why We Will Use The GROW Model</li><li>Coaching Step 2: Reality</li><li>Coaching Step 3: Options &amp; Obstacles</li><li>Coaching Step 4: Will &amp; Action Planning</li><li>How To Structure Your Coaching Sessions</li><li>Client Coach Relationship</li><li>Advanced Coaching Strategies</li></ul><p><strong>PART 02: HOLISTIC HEALTH COACHING CERTIFICATION</strong></p><ul><li>Diet &amp; Nutrition Fundamentals</li><li>Diet &amp; Nutrition Coaching</li><li>Exercise Coaching: Cardio</li><li>Exercise Coaching: Resistance Training</li><li>Hormone Health Explained</li><li>Supplements</li><li>Health &amp; Fitness Motivation</li><li>Health &amp; Fitness FAQ Answered</li></ul><p><strong>PART 03: WELLNESS COACHING CERTIFICATION</strong></p><ul><li>Stress Management</li><li>Sleep</li><li>Emotional Self Care</li><li>Resources</li></ul><p><strong> Course 06: Child Development &amp; Psychology Diploma</strong></p><ul><li>Babies from Birth to One Year</li><li>Stages and Sequences of Social and Emotional Development</li><li>Language and Linguistic Skills Development</li><li>Cognitive Development</li></ul><p><strong> Course 07: Dialectical Behaviour Therapy (DBT)</strong></p><ul><li>Introduction</li><li>What is Counselling &amp; Psychotherapy</li><li>About Dialectical Behaviour Therapy (DBT)</li><li>DBT Strategies &amp; 'Life Skills'</li><li>Treatment by DBT</li><li>DBT for Psychological Disorders</li><li>Effectiveness of DBT</li></ul><p><strong> Course 08: Dual Diagnosis Level 2</strong></p><ul><li>Module 01: Dual Diagnosis: A Challenge of New Era</li><li>Module 02: Drugs and Their Effects</li><li>Module 03: Mental Health: An Introduction</li><li>Module 04: Brain Works - Neurophysiology</li><li>Module 05: Harm Minimisation and Optical Health</li><li>Module 06: Models of Care and Dual Diagnosis</li><li>Module 07: Psychological Interventions in Dual Diagnosis</li><li>Module 08: Practice and Policy Issues</li><li>Module 09: Ethical Issues and Mental Health Act</li><li>Module 10: The Assessment Process in Dual Diagnosis</li><li>Module 11: Treatment in Dual Diagnosis</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in the Counselling Bundle , you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        85 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Counselling : Counsellor Training Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This Bundle will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Bundle course will allow you to kickstart or take your career in the related sector to the next stage. Our whole Counselling Bundle course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
            <div> <p>Upon passing the Bundle, you need to order to receive a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPDQS</strong>.</p> </div>
        <h4>CPDQS Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <ul><li>Upon passing the Bundle, you need to order to receive a <strong>Hard Copy certificate</strong> for each of the courses inside this bundle as proof.</li><li>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</li></ul> </div>

                        </div>

Academy for Health and Fitness

Counselling : Counsellor Training

London

<p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><span style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(58, 68, 74);">Additional specialist training for those working with couples or helping with relationship issues&hellip;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accredited CPD:</strong>&nbsp;4 hours</li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Length:</strong>&nbsp;8.45am&ndash;1.00pm (GMT)</p></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p style="color: rgb(74, 87, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Fresh, engaging and very, very informative. I learnt things to use in my personal life as well as with the couples I work with</p></blockquote></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(255, 102, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 102, 0);"><span style="color: rgb(243, 90, 56); box-sizing: border-box;" fr-original-style=" color: rgb(243, 90, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(255, 102, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 102, 0);"><span style="color: rgb(243, 90, 56); box-sizing: border-box;" fr-original-style=" color: rgb(243, 90, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live training delivered online&nbsp;</strong><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">&ndash;&nbsp;Join Jennifer Broadley on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Thursday 9th May 24</strong>&nbsp;for another jam-packed session live online&nbsp;</span></span></span>via Zoom.&nbsp;You will have plenty of opportunities to ask questions. Simply book your place and we will send you email confirmation &ndash; your Zoom link will be sent the day before the event.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(243, 90, 56); box-sizing: border-box;" fr-original-style=" color: rgb(243, 90, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">BONUS RECORDING</strong></span><em fr-original-style="" style="box-sizing: border-box;">&nbsp;&ndash; the training is recorded, in case anyone experiences technical difficulties, so you will also get a recording for 2 weeks afterwards to maximise your learning.<br fr-original-style="" style="box-sizing: border-box;"></em>Can&rsquo;t make this date, then please register your interest and we&rsquo;ll let you know as soon as another date is available.</p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></b></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">T</b><b fr-original-style="" style="box-sizing: border-box;">his additional training session gives us more time to look at how neurodiversity can impact relationships</b></p><br fr-original-style="" style="box-sizing: border-box;"><img data-perfmatters-preload="" src="https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-150x150.png" alt="CPD Provider Logo" width="150" height="150" srcset="https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-150x150.png 150w, https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-300x300.png 300w, https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-100x100.png 100w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" style="width: 150px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 150px;" fr-original-class="fr-draggable"></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">In most cases, applying the skills and techniques learned in the&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Couples Therapy Online Masterclass</em>&nbsp;is all that&rsquo;s needed to help a couple move forward in their relationship.&nbsp;Sometimes though, some extra focused knowledge of the challenges within specific types of relationship can help a therapist assess more quickly and meaningfully the relationship dynamic, allowing them to more effectively help the couple find a constructive and compassionate way forward.</section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Why take this course</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Neurodiversity</em>&nbsp;has been given significant media attention recently, which is all hugely positive. As a result though, more people are seeking out information and answers for their questions and personal experiences. As part of that process, they may well seek some counselling or therapy. It&rsquo;s important then that, as therapists or counsellors, our knowledge, skillset, language and stories stay as up-to-date and relevant as possible to best serve our clients. In this session, we take time to clarify what&rsquo;s most helpful and identify practical steps that can help.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p style="color: rgb(74, 87, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Jennifer&#39;s knowledge and experience shone through</p></blockquote></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">What will you learn</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Debunking the myths about neurodiversity &ndash; and replacing them instead with newer, more positive and inclusive research-based thinking</li><li fr-original-style="" style="box-sizing: border-box;">The value (or not) of a diagnosis &ndash; and the possibility of mis-diagnosis&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">The challenges when one or both partners are neurodiverse&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">The most effective tools to support a re-steer back to respect and compatibility</li><li fr-original-style="" style="box-sizing: border-box;">What to look out for with right- and left-brain-orientated neurodiversity</li><li fr-original-style="" style="box-sizing: border-box;">How best to get mutual emotional needs met when two partners have different priorities, awareness and emotional expectations</li><li fr-original-style="" style="box-sizing: border-box;">Having a neuro-divergent child &ndash; and how that can impact a relationship (positively and otherwise)</li><li fr-original-style="" style="box-sizing: border-box;">Managing expectations &ndash; around the speed of change, and the consistency of more-respectful and kinder behaviours after therapy is complete</li><li fr-original-style="" style="box-sizing: border-box;">Strategies that could work well with a neuro-divergent partner &ndash; and when might we have to get more creative</li><li fr-original-style="" style="box-sizing: border-box;">A therapist&rsquo;s next steps &ndash; when they suspect one or both of a couple is neurodivergent.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">And much more&hellip;</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will also have the opportunity to ask Jennifer questions and benefit from the discussions resulting from those asked by others.</p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><br fr-original-style="" style="box-sizing: border-box;"></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Who is this course suitable for?</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone working with couples, perhaps as a relationship counsellor or couples therapist, who would like further insights and ideas for helping couples when one or more is neurodivergent</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who has previously attended our&nbsp;<a href="https://www.humangivens.com/college/couples-therapy-a-practical-masterclass-live-online-training/" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">Couples masterclass 1-day workshop</a>&nbsp;(live or in person)</li><li fr-original-style="" style="box-sizing: border-box;">If you already work with couples in your salaried work or private practice and you want to develop more insight into the different ways neurodivergence can impact couples specifically, and relationships generally, then this online training is for you.</li></ul></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><br fr-original-style="" style="box-sizing: border-box;"></section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><img src="https://www.humangivens.com/wp-content/uploads/2018/11/icon-important-know-sunset.svg" alt="Please Note" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Please Note</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is not a substitute for therapy.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-150x150.png" alt="CPD Provider Logo" width="150" height="150" srcset="https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-150x150.png 150w, https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-300x300.png 300w, https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-100x100.png 100w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course has been independently accredited by the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">internationally recognised</strong>&nbsp;CPD Standards Office for 4 hours of CPD training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On completion of this training you&rsquo;ll receive CPD certificates from the College and the CPD Standards Office.</p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Human Givens College

Couples Therapy: Neurodiversity and relationships

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<h2><strong>About this Virtual Instructor Led Training (VILT)</strong></h2>
<p>This <strong>4 half-day Virtual Instructor Led Training (VILT) course</strong> presents the principles and best practices of portfolio management in the upstream (E&amp;P) oil and gas industry. The VILT course is equally valuable for small independents, large integrated international companies and national oil companies.</p>
<p>The VILT course consists of presentations, case studies, illustrative practical exercises and syndicate discussions. Particular emphasis is given to pragmatic portfolio management approaches and solutions which can be implemented swiftly without recourse to major investments in planning and portfolio management software. The VILT course will draw on examples from your expert course leader's 35+ years' experience in the oil and gas industry as an explorationist, upstream vice-president and management consultant. The VILT course handout will comprise softcopy slides used in the presentation and a softcopy workbook for the exercises.</p>
<p>Participants will <strong>gain proficiency in portfolio management techniques, understand how and why to undertake this activity and be able to apply key concepts directly</strong> in the business of their teams / divisions.</p>
<p>The VILT course will be presented over 4 half-days, using Microsoft Teams or Zoom and a proprietary set of VILT tools. Participants will be asked to complete a pre course questionnaire (PCQ) addressing their objectives and experience, and attend a session to familiarise themselves with VILT tools before course commencement.</p>
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Training Objectives 

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<p><strong>To present the tools, concepts and principles of portfolio management</strong></p>
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<li>To define the quantitative metrics which are used to describe projects in a portfolio</li>
<li>To understand the benefits of portfolio management at different stages of the upstream business: in strategy development, opportunity screening, business development, drilling prospects, conducting appraisal of discoveries and developing fields</li>
<li>To put portfolio management in the organisational context by describing the role of the portfolio management team and examining how value assurance (quality control) is best conducted on portfolio data for projects and assets</li>
<li>To demonstrate how portfolio management contributes to improved business performance</li>
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<p><strong>By the end of the VILT course, participants will understand:</strong></p>
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<li>Key concepts and principles of portfolio management</li>
<li>How to design a simple portfolio database and describe complex projects in a small number of objective metrics</li>
<li>How to segment the portfolio into meaningful units</li>
<li>How to use portfolio data in making business choices and decisions at the strategic and tactical levels</li>
<li>The extent to which it is meaningful and reasonable to make comparisons across different portfolio segments</li>
<li>How the portfolio management team can support the wider business in decision-making</li>
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Target Audience 

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<p>This VILT course is specially designed for <strong>exploration and development geoscientists, E&amp;P economists and finance staff, and E&amp;P managers</strong>. Both technical and non-technical staff will benefit from the concepts presented.</p>
<p>Companies are encouraged to send participants from different functions and seniority levels to gain great benefits especially those which would like to implement the concepts presented in this VILT course.</p>
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Course Level 

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<li>Basic or Foundation</li>
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Training Methods 

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<p>The VILT course will be delivered online in <strong>4 half-day sessions comprising</strong> <strong>4 hours per day,</strong> with 2 breaks of 10 minutes per day. The VILT course will be presented in an interactive workshop format that allows for discussion.</p>
<p>Course Duration: 4 half-day sessions, 4 hours per session (16 hours in total).</p>
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Trainer

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<p>Your expert course leader draws on more than 35 years of experience managing, reviewing and directing projects in all aspects of the exploration business: from exploration business development (new ventures), through prospect maturation and drilling, to the appraisal of discoveries. He has more than 30 years' experience with Shell International, followed by 10 years consulting to NOCs in Asia Pacific, Africa and South America and independent oil companies in the United Kingdom, continental Europe and North America.</p>
<p>Other than delivering industry training, he has worked on projects for oil &amp; gas companies of all sizes, including independents, national oil companies and (super)-majors, private equity firms, hedge funds and investment banks, and leading management consulting  firms.</p>
<p>He is an alumnus of Cambridge University. He has M.A and Ph.D. degrees in geology and is a Fellow of the Geological Society of London as well as a respected speaker on management panels at international conferences.</p>
<p><strong>Professional Experience</strong></p>
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<li>Management consultancy &amp; executive education: Advice to investment banks, businesses and major consulting firms. Specialist expertise in upstream oil &amp; gas, with in depth experience in exploration strategy, portfolio valuation and risk assessment.</li>
<li>Leadership: Managed and led teams and departments ranging from 3 - 60 in size. Provided technical leadership to a cadre of 800 explorationists in Shell worldwide. Member of the 12-person VP team leading global exploration in Shell, a $3 bln p.a. business and recognised as the most effective and successful among its industry peers.</li>
<li>Accountability &amp; decision-making: Accountable for bottom-line results: in a range of successful exploration ventures with budgets ranging from $10's million to $100's million. Made, or contributed to, complex business decisions / investments, taking into account strategic, technical, commercial, organisational and political considerations.</li>
<li>Corporate governance: Served as non-executive director on the Boards of the South Rub al Khali Company (oversight of gas exploration studies and drilling in Saudi Arabia) and SEAPOS B.V. (exploration deep-water drilling and facilities management).</li>
<li>Technical &amp; operations: Skilled in exploration opportunity evaluation, the technical de risking of prospects, portfolio analysis and managing the interface between exploration and well engineering activities. Unparalleled knowledge of the oil and gas basins of the world, and of different operating regimes and contractual structures, ranging from Alaska, Gulf of Mexico and Brazil, through to the Middle East, former Soviet Union, Far East and Australia.</li>
<li>Safety: Following an unsatisfactory audit, became accountable for safety performance in Shell's exploration new ventures. Through personal advocacy and leadership of a small team, delivered pragmatic and effective HSE systems, tools and staff training / engagement and a dramatically improved safety record.</li>
<li>R&amp;D: Experience in the 3 key roles in R&amp;D: scientific researcher, research manager, and 'customer' for R&amp;D products. After re-defining Shell's exploration R&amp;D strategy, led the re-structuring of the R&amp;D organization, its interface with 'the business' and approaches to deployment and commercialization.</li>
<li>Strategy: Accomplished at formulating competitive strategies in business, R&amp;D and technology deployment, translating them into actionable tactics and results. Defined the exploration strategy of PDO (a Shell subsidiary in Oman) and latterly of Shell's global exploration programme.</li>
<li>Professional education, behavioural/motivational coaching: Experienced in organisational re-design, change management, leadership education and talent development.</li>
<li>Commercial skills: Personally negotiated drilling compensation claims, educational contracts and E&amp;P contracts, with values of $5 million to $100+ million.</li>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information about post training coaching support and fees applicable for this.</p>
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Accreditions And Affliations

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EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Best Practice in Portfolio Management in Upstream Oil and Gas

Team of 10, pp

Normal Fee, pp

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<h2><strong>About this Training Course</strong></h2>
<p>This 4 full-day Maintenance and Reliability Masterclass course will provide Maintenance and Reliability personnel with a full explanation of the Award-winning Model of Excellence for maintenance. This is top tier training that has also been designed to equip participants with practical skills to take back to work. The course enables participants to develop a strategy to achieve outstanding maintenance and reliability performance for their own workplace.</p>
<p><strong>This course is aligned with SMRP* best practices and the CMRP exam. It provides an opportunity for participants to sit for an examination<sup>+</sup> on the final day of the course. Your facilitator for this course is a fully qualified CMRP professional, an approved SMRP Proctor, authorised to conduct CMRP exams and a globally respected maintenance consultant and best practice trainer.</strong></p>
<p><em><sup>+</sup></em><em>Exam fees are not inclusive in the course fees.</em></p>
<p>*SMRP refers to Society of Maintenance and Reliability Professionals. PetroEdge is not affiliated with SMRP.</p>
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Training Objectives 

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<p>By the end of this course, participants will be able to:</p>
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<li>Appreciate the content and underlying principles of our maintenance Model of Excellence<br />
o How to develop a strategy for outstanding maintenance and reliability performance<br />
o Developing reliability methodologies and programmes to drive performance<br />
o Options and tools to improve reliability at equipment level<br />
o Leadership skills and improving organisation and human performance<br />
o Work with management with an overview of the latest practice in planning scheduling and control</li>
<li>Describe how maintenance can become a more strategic and influential function</li>
<li>Use the Carcharodon model of excellence and class leading methodologies for improving maintenance and reliability</li>
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Target Audience 

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<p>This course will benefit:</p>
<ul>
<li>Maintenance managers</li>
<li>Reliability professionals</li>
<li>Experienced supervisors</li>
<li>Planners</li>
<li>Project engineers</li>
<li>Operations managers</li>
<li>Functional specialists</li>
</ul>
</div>
</div>
</div>
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Course Level 

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<ul>
<li>Basic or Foundation</li>
</ul>
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Training Methods 

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<p><strong>Course methodology of </strong><strong>this training course:</strong></p>
<p>Other than world-class visuals and slides, this course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of case studies to demonstrate key points and also a minimum of one workshop exercise each day to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work.</p>
<p><strong>Examples of the exercises that are used in this course are as follows:</strong></p>
<ul>
<li>Exercise: Understanding the challenges and seeing the opportunities</li>
<li>Exercise: Developing a strategy</li>
<li>Group Exercise: Selecting maintenance plans</li>
<li>Group exercise: Case study failure</li>
<li>Group exercise: Planning work</li>
</ul>
</div>
</div>
</div>
<div>
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Trainer

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<div>
<p>Your expert course leader is an award-winning consultant and trainer with 30 years' experience in maintenance and reliability improvement. He has worked across five continents, in a wide variety of environments from the world's largest oil refinery to a small drinks production line. He has 10 years of maintenance management experience in the process industry, so he brings a very practical approach to training. He moved into consulting with ABB Eutech as their global maintenance specialist where he led maintenance and reliability best practice panels, delivered a wide range of maintenance improvement projects and trained other consultants. <strong>He is</strong> <strong>a fully qualified CMRP professional, an approved SMRP* Proctor, authorised to conduct CMRP exams and a globally respected maintenance consultant and best practice trainer.</strong></p>
<p>He founded his consultancy and training business in 2002 to focus on maintenance and reliability improvement. As part of this, he developed a range of maintenance 'models of excellence' with inputs from authors, international lecturers and some of the world's leading consultants and operators. His work has been recognised as being at the leading edge of industry best practice, winning independent awards such as the UK Chemical Industries Association 'Excellence in Engineering' award.</p>
<p>He remains close to the industry as a respected specialist helping operating companies to achieve changes in performance. This ongoing field work enables him to continue to refine and extend best practice and the learning from this is continually fed into his training.</p>
<p>His unique experience of facilitating two major turnarounds when the Coronavirus escalated into lockdown have given him a unique insight into how events of this type can disrupt maintenance. Moreover, his involvement in developing management processes and leading a Coronavirus response on a major industrial asset means he can talk with direct experience about how to cope and innovate in this global pandemic.</p>
<p>He is also the expert course leader for the following courses offered by PetroEdge:</p>
<ul>
<li>Preventive and Predictive Maintenance</li>
<li>Effective Plant Turnaround Management</li>
</ul>
</div>
</div>
</div>
<div>
<div>

POST TRAINING COACHING SUPPORT (OPTIONAL)

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<div>
<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
</div>
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<div>

Accreditions And Affliations

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               </div>
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</div>
</div>
</section>

Maintenance and Reliability Best Practices - Aligned with SMRP* Best Practices and the CMRP Certification

<h2 fr-original-style="" style="box-sizing: border-box;">Cyber Security Training - Online Course</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This online Cyber Security training course will help you to understand the potential impact of common cyber threats. It outlines safe behaviour on the Internet and also identifies what steps you can take to protect yourself and your organisation from cyber attacks.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Almost everyone spends some portion of their day online. Criminals target mobile and desktop devices and networks for illegal gains in various ways. This criminal activity,  cyber-crime , is constantly changing and growing. This online course keeps you up to date with the latest developments in personal cyber security.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To stay safe online, you need to understand the main types of cyber-crime, how you can be targeted and what you can do to protect yourself.</p>
<h3 fr-original-style="" style="box-sizing: border-box;">What is Cyber Security?</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cyber security is the application of technologies, processes, and controls to protect computers and networks from potential cyber-attacks. It aims to reduce the risk of these attacks and protect against the unauthorised exploitation of computer systems.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sound knowledge and understanding of cyber security will help protect you against malicious attacks to access, change or delete sensitive data. Cyber security is used as a tool to prevent attacks that aim to disable or tamper with a computer system&#39;s operations.</p><h3 fr-original-style="" style="box-sizing: border-box;">What are the learning outcomes for the Cyber Security course?</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At the end of the cyber security course, you will be able to:</p>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Recognise and understand the potential impact of common cyber threats.</li>
<li fr-original-style="" style="box-sizing: border-box;">Outline safe behaviour on the Internet.</li>
<li fr-original-style="" style="box-sizing: border-box;">Take steps to protect yourself and your organisation from cyber attacks.</li>
</ul><section fr-original-style="" style="box-sizing: border-box;">
                    <h3 fr-original-style="" style="box-sizing: border-box;">Introduction to Cyber Security</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The first topic introduces you to cyber security. It identifies who can be a target and who commits this type of crime. You will learn about how human behaviour creates risks and specific risks associated with the Internet of Things. Lastly, the topic explains how data protection laws affect you with respect to cyber-crime.</p>
<h3 fr-original-style="" style="box-sizing: border-box;">Brute Force Attacks</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The second topic is about brute force attacks. You will also learn about secure passwords and how social media is used by hackers.</p>
<h3 fr-original-style="" style="box-sizing: border-box;">Internet Cookies</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The third topic explains why cookies are important and what they do. It also identifies risks of allowing cookies and what you can do to minimise these risks.</p>
<h3 fr-original-style="" style="box-sizing: border-box;">Social Engineering Attacks</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Topic 4 describes four kinds of social engineering - tailgating, phishing, baiting and chat-in-the-middle. You will also learn how to protect yourself from phishing attacks.</p>
<h3 fr-original-style="" style="box-sizing: border-box;">Malware</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Topic 5 describes malware - viruses, worms, Trojans, logic bombs and ransomware. It also covers ways you can defend against malware attacks.</p>
<h3 fr-original-style="" style="box-sizing: border-box;">Grayware</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Topic 6 explains how grayware works - For example, adware, keyloggers, bots and botnets - and how to reduce grayware on your device.</p>
<h3 fr-original-style="" style="box-sizing: border-box;">Identity theft</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Finally, the topic explains how criminals steal identities and what they do with them. It also identifies the warning signs that indicate you may be a victim of identity theft and explains what to do if your identity is stolen.</p>


                </section>

i2Comply

Cyber Security Training - Online Course

Manchester

Research Quality Association

Introduction to Computer Systems Validation

RQA Member

Non Member

<div data-mesh-id="comp-lgaq4d6uinlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-lgaq4d6uinlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_15)); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_15));">Wednesdays 6.30-7.30pm (UK)<br fr-original-style="" style="box-sizing: border-box;">From 28 February - 3 April&nbsp;</h2><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 30px; box-sizing: border-box;" fr-original-style="font-size: 30px;">Lighten your Mood</span></strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every Weds 6.30-7.30pm from&nbsp;28 Feb&nbsp;- 3 April</strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">In these six lessons, we&#39;ll look at how we can access our innate&nbsp;neuroplasticity to help unwind stress and find a sense of calm and centredness in our world, through coming back to our para-sympathetic nervous system: the state we evolved to be in most of the time!</span></p><blockquote style="color: rgb(var(--color_14)); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">&#39;Almost all of us experience anxiety to one degree or another. Anxiety involves primitive habits of muscular tension, constricted breathing, and physiological stress. Feldenkrais lessons free us from these patterns and help our nervous system to return to a healthy, naturally relaxed, &#39;parasympathetic&#39; state. This is what we all want, and deserve.&#39; &nbsp;David Zemach-Bersin</span></p></blockquote></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">Audio recordings&nbsp;of each class are available afterwards, so you don&#39;t have to attend the class in person.&nbsp;</span></p></div></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement classes, usually done lying on a mat. </span></p>

Fundamentals and Classics
Every Weds 6.30-7.30pm (UK time) from 26 Sept - 12 Dec (no class 17 Oct)
This autumn, we will be going back to exploring fundamental functions and relationships within our selves and our movement through the Feldenkrais Method, encountering classic lessons and discovering new ways to understand ourselves in action.
Each week we will encounter a different function or aspect that is key to our sense of being able to move with ease and freedom through our lives. For instance, we will explore our ability to turn through our spine, to round, extend or bend, as well as enlarging our repertoire of possibilities - looking to move with pleasure and reversibility. 
The first few lessons will explore Fundamental Functions. There will be an early 'half-term' the week of 17th Oct, and then the following weeks we will move through a series of outstanding Classic lessons, that will be useful to return to for yourself.
Audio recordings of each class are available afterwards, so you don't have to attend the class in person, if you can't make that evening. 

Jonathan Young

Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement (Feldenkrais) classes, usually done lying on a mat. 

A kinder sense of yourself - mindful movement classes

General admission - all 12 classes

Concession / student - all classes

Low waged / unemployed

Concession / student - all 6 classes

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

Slough

Portsmouth

Bingley

Cardiff

Milton Keynes 

Nottingham

Birmingham

Bedford

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ONLINE STUDY - In your own time (approx. 6 hours study time) +</span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Awarding Body:</strong>&nbsp;Open College Network (OCN) Credit for Learning</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Award Level:</strong>&nbsp;Level 3 (Advanced Level) - Ireland Level 5</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Certified:</strong>&nbsp;Yes (CPD Accreditation)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Minimum Age:&nbsp;</strong>18 (16 with parental consent)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry requirements:&nbsp;</strong>None. (English Level 2 desirable)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training Locations:</strong>&nbsp;Study online + Classroom</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">OCN Accredited at UK Level 3 (Ireland Level 5)</span><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - Theory:</strong>&nbsp;Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 2 - Skills and Practical Development:</strong><br fr-original-style="" style="box-sizing: border-box;">Safely and competently set up and maintain a Peripheral IV Infusion.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attend a classroom location to complete your practical training.<br fr-original-style="" style="box-sizing: border-box;"></strong></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p></div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Itinerary:</strong></div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - THEORY (ONLINE)</strong><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M1 - Peripheral IV Cannulation - Introduction:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Definitions - understanding terminology relating to PIVC.<br fr-original-style="" style="box-sizing: border-box;">IV Therapy and NMC guidelines.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M2 - Legal &amp; Professional Responsibilities:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Legal Obligations and Accountability. Criminal, Civil and<br fr-original-style="" style="box-sizing: border-box;">Contractual law in Healthcare. Vicarious Liability and your<br fr-original-style="" style="box-sizing: border-box;">Duty of Care.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M3 - Anatomy &amp; Physiology:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Sites appropriate to IV cannulation. Hand vs. arm.<br fr-original-style="" style="box-sizing: border-box;">Advantages and disadvantages of relevant veins.<br fr-original-style="" style="box-sizing: border-box;">An overview of Homeostasis and Fluid Balance.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M4 - Hygiene and Infection Prevention &amp; Control (IPC):</strong></span><br fr-original-style="" style="box-sizing: border-box;">Reducing healthcare-associated infections. Keeping Safe.<br fr-original-style="" style="box-sizing: border-box;">Bloodborne Pathogens and Work Practice Controls.<br fr-original-style="" style="box-sizing: border-box;">Standard Precautions. Waste Disposal. Needle-stick injuries.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M5 - Indications and Advantages:</strong></span><br fr-original-style="" style="box-sizing: border-box;">When to cannulate, infusion types and benefits over<br fr-original-style="" style="box-sizing: border-box;">alternative infusion routes. Continuous and intermittent infusion.<br fr-original-style="" style="box-sizing: border-box;">Prophylactic use before procedures and in unstable patients.<br fr-original-style="" style="box-sizing: border-box;">Contraindications.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M6 - Equipment:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Cannula types, sizes and colour coding. How to select<br fr-original-style="" style="box-sizing: border-box;">appropriate size. Equipment overview for total procedure.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M7 - Vein Choice for Cannulation:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Correct vein selection. Which veins to avoid.<br fr-original-style="" style="box-sizing: border-box;">How to manage an unsuccessful cannulation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8 - Procedures:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Full procedure for cannulation including correct documentation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8: Guide to Cannulation - revision</strong></span><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8: Video - Recap with full procedure</strong></span><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M9 - Contraindications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">When inappropriate to cannulate including patients with specific health conditions.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M10 - Complications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">A detailed look at potential complications during and after<br fr-original-style="" style="box-sizing: border-box;">cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED</strong><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">BEFORE JOINING US FOR YOUR PRACTICAL TRAINING</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART 2 (CLASSROOM:</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></strong><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 - Welcome, introductions and overview:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Classroom - registration and introductions.<br fr-original-style="" style="box-sizing: border-box;">Virtual Classroom - audio/visual checks and registration.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2 - Legal &amp; Professional Responsibilities:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Overview and discussion.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3 - Anatomy - key points (appropriate to PIVC):</strong></span><br fr-original-style="" style="box-sizing: border-box;">Arteries and veins. Selecting an approprate site. Sites to avoid and &ldquo;first choice&rdquo; sites.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4 - Cannulae - selection and types:</strong></span><br fr-original-style="" style="box-sizing: border-box;">A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5 - Complications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Complications of pVAD insertion including examples of<br fr-original-style="" style="box-sizing: border-box;">infiltration, haematoma, extravasation and transfixation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6 - VIP Score:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Understanding and using the Visual Infusion Phlebitis score.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">7 - Equipment - overview:</strong></span><br fr-original-style="" style="box-sizing: border-box;">We take a look at all essential equipment required for PIVC.<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8 - PRACTICAL SESSIONS:</strong><br fr-original-style="" style="box-sizing: border-box;">Multiple practical sessions throughout the session.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">9 - Fluids:</strong></span><br fr-original-style="" style="box-sizing: border-box;">The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann&rsquo;s solution, Colloids (and risks), blood products.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">10 - Infusion Rates:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Calculating infusion rates and drops per minute.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.</em></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)</strong></em></p></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health Professions (AHP)

Intravenous Cannulation

Aesthetics

Medicine & Nursing

Venepuncture & Cannulation

Learn how to cannulate ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced) - Ireland Level 5

    CPD Accredited - The CPD Certification Service

    Classroom or Virtual Classroom options

    Covers all steps for cannulating in arm or hand

    Practise on artificial arms and fake blood!

    Essential qualification for all IV therapies

    Phlebotomy training desirable but not essential

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Peripheral I.V. Cannulation Course (GPT008)

<p data-key="1" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="2" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="2:0" fr-original-style="" style="box-sizing: border-box;">This training is for lawyers who may come into contact with vulnerable people through their work. In particular, it is aimed at those who hold legal aid contracts and must meet the requirements of the Specialist Quality Mark (SQM) standard in respect of safeguarding.</span></span></p><p data-key="3" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="4" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="4:0" fr-original-style="" style="box-sizing: border-box;">Everyone has the right to be kept safe from harm, abuse or neglect. We all have obligations to ensure that vulnerable people are protected and that we have appropriate procedures in place to ensure that abuse is identified and reported.&nbsp;</span></span></p><p data-key="5" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="6" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="6:0" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/04d77e7e-bb36-43ed-b0c6-307136279b22/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable">We will help you to understand the following;</span></span></p><ul data-key="7" data-slate-fragment="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" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li data-key="8" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="9" fr-original-style="" style="box-sizing: border-box;">What is safeguarding?</span></li><li data-key="10" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="11" fr-original-style="" style="box-sizing: border-box;">The different types of abuse</span></li><li data-key="12" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="13" fr-original-style="" style="box-sizing: border-box;">Example signs of abuse, harm and neglect</span></li><li data-key="14" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="15" fr-original-style="" style="box-sizing: border-box;">What action should be taken if abuse is suspected</span></li><li data-key="16" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="17" fr-original-style="" style="box-sizing: border-box;">The SQM requirements</span></li><li data-key="18" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span data-key="19" fr-original-style="" style="box-sizing: border-box;">What a Safeguarding Policy should include</span></li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="24" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="24:0" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for staff of all levels, from support staff to senior partners.</span></span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="38" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="38:0" fr-original-style="" style="box-sizing: border-box;"><a href="https://dglegal.co.uk/the-team/amie-higgins/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Amie Higgins, Consultant, DG Legal</span></strong></a></span></span></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="40" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="40:0" fr-original-style="" style="box-sizing: border-box;">Amie is a Senior Solicitor, qualified under the Law Society&rsquo;s Immigration &amp; Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.</span></span></p><p data-key="41" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="42" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="42:0" fr-original-style="" style="box-sizing: border-box;">Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.</span></span></p>

This training is for lawyers who may come into contact with vulnerable people through their work. In particular, it is aimed at those who hold legal aid contracts and must meet the requirements of the Specialist Quality Mark (SQM) standard in respect of safeguarding.
Everyone has the right to be kept safe from harm, abuse or neglect. We all have obligations to ensure that vulnerable people are protected and that we have appropriate procedures in place to ensure that abuse is identified and reported. 

We will help you to understand the following;
What is safeguarding?
The different types of abuse
Example signs of abuse, harm and neglect
What action should be taken if abuse is suspected
The SQM requirements
What a Safeguarding Policy should include
Target Audience
The online course is suitable for staff of all levels, from support staff to senior partners.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Amie Higgins, Consultant, DG Legal
Amie is a Senior Solicitor, qualified under the Law Society’s Immigration & Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.
Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.

DG Legal

Safeguarding for Lawyers Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p>Respect is a feeling of admiration or positive regard for someone or something. Respect isn't just tolerating others. Understand why respect is much easier to lose than it is to gain and why it is important to ten ways to show every customer the same courtesy, no matter how difficult he or she may be behaving.</p><h3>Learning Objectives</h3><p>Applying correct service attitude in a customer service facing role mirror the company culture. In this course, your employees will learn how to handle this in best way.</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Service Attitude: Equal Respect

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Do you struggle with giving tricky feedback? Saying something important that you think others won&#39;t want to hear? Standing up for yourself and sharing your thoughts or needs? You are NOT alone! Having worked in a support role for a decent sized employer in the UK for over a decade, we KNOW that this is a challenge for many: a silent struggle that often goes untackled, unsupported and unresolved. Worse still, this is not a status quo without cost. It costs teams, departments and businesses in lost talent, efficiency and poor mental health. It costs YOU too; stress, anxiety, overwork and challenging relationships.</strong></strong></h3><h3 fr-original-style="" style="box-sizing: border-box;">We know there&#39;s a better way and we&#39;d like to share the core concepts with you! We won&#39;t be telling you what to do; that won&#39;t work. What we will be doing is sharing insights, tools and strategies that will allow you to build your confidence and develop your own &#39;tool kit&#39; for the trickier conversations in your life.</h3><h4 fr-original-style="" style="box-sizing: border-box;">We&#39;ll be exploring:</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Essential information about humans and stuff that&#39;s hard to hear</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Getting clear about the issue</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">ABC Messaging</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Moving forward</em></em><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Here&#39;s what some of our delegates thought:</strong></strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 stars! This session is a great introduction to how having difficult conversations can create a more open and honest culture in an organisation.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars! Great session lots of practical examples given and frameworks to support reframing going forward.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars.I have been on a few webinars now and have always learnt so much. The content is delivered in an engaging way and I like that there are discussions that happen throughout - gives it a good balance of listening and discussion. I will forever recommend webinars from The Happy Human and look forward to any further upcoming webinars.&#39;</blockquote><h3 fr-original-style="" style="box-sizing: border-box;">This is an interactive workshop to give you the opportunity to think, explore and share your challenges and thoughts. You&#39;ll work in very small groups and we&#39;ll be considerate and respectful of personal preferences throughout. We know that&#39;s tough for some, but here&#39;s the rub - communication is something we can only get better at if we practice it out loud. We hope you&#39;ll give us a chance to show you what a difference a little support and kindness can make!</h3><h4 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Happy Human Training

Wanna learn something simple yet so amazing that it's going to blow your mind?
Good, because this little workshop's a gem. 
Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

A Manager's Guide To Challenging Conversations and How to Have Them Well

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<p>Organizational culture plays a pivotal role in shaping the work environment, and fostering inclusion and respect is integral to a healthy workplace. In business, individuals often face challenges related to these crucial aspects. Problems can range from a lack of diversity in leadership roles to instances of discrimination and bias. Moreover, issues related to fostering respect, effective communication, and addressing cultural differences can arise. By addressing these challenges in training, employees can learn to create an inclusive atmosphere that values diversity and respects all individuals, leading to a more harmonious and productive work environment while avoiding potential legal and reputational issues.</p><h3>Learning Objectives</h3><p>The following are some of the key outcomes in this course:
Learn what psychological safety is, why it's important and five steps for creating it in the workplace. 
Understand why creating an inclusive remote environment takes intentional effort from managers.
Explore what an inclusive workspace looks like and get tips and strategies to benefit your team. 
We will answer some commonly asked questions about sex and gender. 
Explore tips on how to combat gender bias at work.</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals</p>

Organizational Culture: Inclusion and Respect

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Own Your Success is delighted to bring you the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">&#39;Bitesize Masterclass&#39;</span></em></strong> with Sophie Chapman.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So we&#39;ve put together our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(84, 172, 210); box-sizing: border-box;" fr-original-style="color: rgb(84, 172, 210);">&#39;Bitesize Masterclasses&#39;</span></em></strong> to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 30px; color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="font-size: 30px; color: rgb(115, 192, 234);">Bitesize Masterclass</span><span style="font-size: 36px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 36px; color: rgb(0, 0, 0);">&nbsp;with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Sophie Chapman</em></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sophie Chapman<br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">EA to Steven Bartlett&nbsp;</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/own-your-success/a0486bb4-aec1-4d05-86c6-b06294a16be2/original.jpeg" style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. <br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.</span></p><div data-message-author-role="assistant" data-message-id="fc75f7a3-690f-4da7-9d49-460145d4e5b9" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual&mdash;a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC&#39;s Dragon&#39;s Den. Sophie has been instrumental as Steven&#39;s Executive Assistant, operating on a global scale, in both private and corporate realms for six years.&nbsp;</span></p></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kate Wood<br fr-original-style="" style="box-sizing: border-box;"></strong></span><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass Facilitator&nbsp;</em></strong></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/own-your-success/973fb358-b335-4ec8-bad7-acd3127682e4/original.jpeg" style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;">Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning &amp; development, employee engagement strategy, continuous improvement, communications and marketing. &nbsp;After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. &nbsp;Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. &nbsp;She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">When she&rsquo;s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">topics:</span></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to establish your self-leadership position in your EA capacity&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Transition from a PA to EA&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Career development&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Boundary setting and wellbeing&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Q&amp;A with the audience - Open-Book Q&amp;A</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><b fr-original-style="" style="box-sizing: border-box;">What is a <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">Bitesize Masterclass?</span><br fr-original-style="" style="box-sizing: border-box;"></b></span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Short burst session.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Keynote speakers discuss key themes/topics they are passionate about.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Q&amp;A with the audience attendees - ask the questions you don&#39;t <em fr-original-style="" style="box-sizing: border-box;">usually</em> get to ask!</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Virtually delivered - attend from anywhere that&#39;s convenient for you!&nbsp;</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Packed with content, tips and tricks and from industry professionals who can share their experiences with you.</div></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">attend?</span></strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">PA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">EA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Administrative roles</li></ul><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">---------------------------</div><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.</em><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">---------------------------<br fr-original-style="" style="box-sizing: border-box;"></em></span></p>

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman.
Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.
So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!



 
Bitesize Masterclass with Sophie Chapman
Sophie Chapman
EA to Steven Bartlett 

Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. 

Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.

After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.
Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years. 



Kate Wood
Masterclass Facilitator 

Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.



Session topics:
How to establish your self-leadership position in your EA capacity
Transition from a PA to EA
Career development
Boundary setting and wellbeing
Q&A with the audience - Open-Book Q&A



What is a Bitesize Masterclass?
Short burst session.
Keynote speakers discuss key themes/topics they are passionate about.
Q&A with the audience attendees - ask the questions you don't usually get to ask!
Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊
Virtually delivered - attend from anywhere that's convenient for you!
Packed with content, tips and tricks and from industry professionals who can share their experiences with you.



Who will attend?
PA's
EA's
Administrative roles
---------------------------
At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.

---------------------------


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