640 Quality Assurance (QA) courses

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Test Engineering course is anyone involved in defining a DevOps Testing strategy, such as: Delivery Staff DevOps Engineers IT Managers Project Managers Lab Staff Maintenance and Support Staff Quality Assurance Managers Quality Assurance Teams Release Managers Testers Software Engineers Overview The learning objectives for DTE include a practical understanding of: The purpose, benefits, concepts and vocabulary of DevOps testing How DevOps testing differs from other types of testing DevOps testing strategies, test management and results analysis Strategies for selecting test tools and implementing test automation Integration of DevOps testing into Continuous Integration and Continuous Delivery workflows How DevOps testers fit with a DevOps culture, organization and roles This comprehensive course addresses testing in a DevOps environment and covers concepts such as the active use of test automation, testing earlier in the development cycle, and instilling testing skills in developers, quality assurance, security, and operational teams. The course is relevant for every modern IT professional involved in defining or deploying a DevOps testing strategy for their organization, as test engineering is the backbone of DevOps and the primary key for successful DevOps pipeline to support digital transformation. This course prepares you for the Continuous Testing Foundation(CTF) certification. COURSE OBJECTIVES AND MODULES, LOGISTICS WHAT IS DEVOPS TESTING AND ITS BUSINESS BENEFITS? RELATION OF DEVOPS TESTING IN OTHER TEST METHODOLOGIES DEVOPS TESTING BEST PRACTICES * DevOps Testing Terminology * Culture changes * Organization changes * Process and team friction * Motivation strategies * Measuring Success * Continuous Evolution * Troubleshooting WHAT IS THE DEVOPS PIPELINE? * DevOps Testing on the pipeline * Test strategy choices * Pre-Flight strategies * Continuous Integration Testing * System, Delivery and Customer Testing * Test Environments * Lab Management * Topology orchestration TEST AUTOMATION FRAMEWORKS * Test Tools Selection criterion Automated metrics KEY CONCEPTS * Test Case Best Practices & Design Exercise * Test Suite Best Practices & Design Exercise * Principles of DevOps Management * DevOps Test Management Metrics * DevOps Management Tools * DevOps Test Results Analysis * Integrating DevOps Results Analysis * Test Management Exercise * Fictitious Product Test Requirements * Individual Exercise * Class discussion * Exam Preparation

Duration 2 Days 12 CPD hours This course is intended for DevOps Engineers Software Developers Telecommunications Professionals Architects Quality Assurance & Site Reliability Professionals Overview Automate basic freestyle projects Jenkins Pipelines and Groovy Programming Software lifecycle management with Jenkins Popular plugins Scaling options Integrating Jenkins with Git and GitHub (as well as other Software Control Management platforms) Triggering Jenkins with Webhooks Deploying into Docker and Kubernetes CI / CD with Jenkins This course covers the fundamentals necessary to deploy and utilize the Jenkins automation server. Jenkins enables users to immediately begin automating both their individual and collaborative workflows. Jenkins is a proven solution for a wide variety of tasks ranging from the helpful automation of scripts (such as Python and Ansible) to creating complex pipelines that govern the technical parts of not only Continuous Integration, but Continuous Delivery (CI/CD) as well. Jenkins is free, open source, and easily controlled with a simple web- based UI- it can be expanded by third party plugins and is deployable on nearly any on-site (Linux, Windows and Mac) or cloud platform. OVERVIEW OF JENKINS * Overview of Continuous Integration and Continuous Deployment (CI/CD) * Understanding Git and GitHub * Git Branching * Methods for Installing Jenkins * Jenkins Dashboard * Jenkins Jobs * Getting Started with Freestyle Jobs * Triggering builds * HTTP Web Hooks * Augmenting Jenkins with Plugins * Overview of Docker and Dockerfile for Building and Launching Images PIPELINE JOBS FOR CONTINUOUS INTEGRATION AND CONTINUOUS DEPLOYMENT * Pipeline Build Stage * Pipeline Testing Stage * Post Build actions * SMTP and Other Notifications * Programming Pipelines with Groovy * More Groovy Programming Essentials * Extracting Jenkins Data Analytics to Support Project Management * Troubleshooting Failures * Auditing stdout and stderr with Jenkins * Jenkins REST API * Controlling Jenkins API with Python * Jenkins Security * Scaling Jenkins * Jenkins CLI * Building a Kubernetes Cluster and Deploying Jenkins * How to start successfully using Jenkins to automate aspects of your job the moment this course ends.

Duration 2 Days 12 CPD hours This course is intended for Managers of software development Software team leads Specialists in software development processes and quality assurance Overview An understanding of how to maintain a regular cadence when delivering working software during each iterationGaining a practical appreciation on how to follow the team approach; start as a team, finish as a teamKnowledge and understanding of Agile principles with context on why they are so important for each teamEmbracing planning from Vision down to Daily activities, recognizing the value of continuous planning over following a planBuilding a backlog of prioritized stories that provide emergent requirements for analysis that also fosters customer engagement and understandingAn engaging technique for more effective estimating (planning poker) and become more accurate by being less preciseKnowledge of pulling together Agile release plans that connect you back to business expectations ? including hard date commitments and fixed price models This boot camp-style workshop prepares you to manage, lead, or participate on Scrum projects by learning how to apply the practices of Scrum on an actual project. This boot camp-style workshop prepares you to manage, lead, or participate on Scrum projects by learning how to apply the practices of Scrum on an actual project. ADDITIONAL COURSE DETAILS: Nexus Humans BA16 - Managing Software Projects Using Scrum training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA16 - Managing Software Projects Using Scrum course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This basic course is designed for system administrators, system architects, application developers, quality assurance specialists, and technical sales and marketing professionals. Overview After completing this course, you should be able to: Summarize current business drivers and the need for flexibility Describe enterprise messaging and the capabilities it must provide Identify the main ways that IBM© MQ can impact application design Describe the basic components of IBM© MQ Differentiate between point-to-point and IBM© MQ cluster connectivity Summarize queue manager and queue manager components administrative tasks Contrast the architectural role of IBM© MQ clusters and multiple instance queue managers Describe the security provisions of IBM© MQ and IBM© MQ Advanced Message Security Describe how IBM© MQ is used as part of the communications infrastructure to: Connect application environments, such as the World Wide Web, enterprise transaction systems, and database systems Manage the distribution of publisher information to appropriate subscribers Provide file transfer management with IBM© MQ Managed File Transfer Serve as a JMS provider Interface with WebSphere Application Server Store in-flight messages for IBM© Integration Bus Interact with z/OS applications Facilitate connectivity to mobile environments with IBM© MQ Telemetry Describe the options for deployment to the Cloud In this course, you learn about IBM© MQ V9 basic components and the path that messages follow when they are exchanged between applications. You also learn how IBM© MQ administrative responsibilities can include the management of topic-based publish/subscribe messaging, managed file transfer, and deployments to the cloud. Topics include an overview of the support that IBM© MQ provides for security, publish/subscribe, high availability, administration, logging, auditing, managed file transfer, MQTT, and cloud options. COURSE INTRODUCTION IBM© MQ OVERVIEW IBM© MQ BASICS MESSAGING STYLES, TOPOLOGIES, AND ARCHITECTURE OVERVIEW SYSTEM ADMINISTRATION OVERVIEW SECURITY OVERVIEW INTRODUCTION TO IBM© MQ MANAGED FILE TRANSFER INTRODUCTION TO IBM© MQ TELEMETRY AND IBM© MESSAGESIGHT INTRODUCTION TO THE IBM© MQ APPLIANCE EXPANDING THE SCOPE OF IBM© MQ COURSE SUMMARY

Duration 2 Days 12 CPD hours This course is intended for If you are a data analyst, data scientist, or a business analyst who wants to get started with using Python and machine learning techniques to analyze data and predict outcomes, this book is for you. Basic knowledge of computer programming and data analytics is a must. Familiarity with mathematical concepts such as algebra and basic statistics will be useful. Overview By the end of this course, you will have the skills you need to confidently use various machine learning algorithms to perform detailed data analysis and extract meaningful insights from data. This course is designed to give you practical guidance on industry-standard data analysis and machine learning tools in Python, with the help of realistic data. The course will help you understand how you can use pandas and Matplotlib to critically examine a dataset with summary statistics and graphs, and extract the insights you seek to derive. You will continue to build on your knowledge as you learn how to prepare data and feed it to machine learning algorithms, such as regularized logistic regression and random forest, using the scikit-learn package. You?ll discover how to tune the algorithms to provide the best predictions on new and unseen data. As you delve into later sections, you?ll be able to understand the working and output of these algorithms and gain insight into not only the predictive capabilities of the models but also their reasons for making these predictions. DATA EXPLORATION AND CLEANING * Python and the Anaconda Package Management System * Different Types of Data Science Problems * Loading the Case Study Data with Jupyter and pandas * Data Quality Assurance and Exploration * Exploring the Financial History Features in the Dataset * Activity 1: Exploring Remaining Financial Features in the Dataset INTRODUCTION TO SCIKIT-LEARN AND MODEL EVALUATION * Introduction * Model Performance Metrics for Binary Classification * Activity 2: Performing Logistic Regression with a New Feature and Creating a Precision-Recall Curve DETAILS OF LOGISTIC REGRESSION AND FEATURE EXPLORATION * Introduction * Examining the Relationships between Features and the Response * Univariate Feature Selection: What It Does and Doesn't Do * Building Cloud-Native Applications * Activity 3: Fitting a Logistic Regression Model and Directly Using the Coefficients THE BIAS-VARIANCE TRADE-OFF * Introduction * Estimating the Coefficients and Intercepts of Logistic Regression * Cross Validation: Choosing the Regularization Parameter and Other Hyperparameters * Activity 4: Cross-Validation and Feature Engineering with the Case Study Data DECISION TREES AND RANDOM FORESTS * Introduction * Decision trees * Random Forests: Ensembles of Decision Trees * Activity 5: Cross-Validation Grid Search with Random Forest IMPUTATION OF MISSING DATA, FINANCIAL ANALYSIS, AND DELIVERY TO CLIENT * Introduction * Review of Modeling Results * Dealing with Missing Data: Imputation Strategies * Activity 6: Deriving Financial Insights * Final Thoughts on Delivering the Predictive Model to the Client

Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT STRATEGY * The need for Information Technology * Enterprise architecture * Service catalogue * Service level management * Sustainable development IT ORGANISATION * Personnel need * Roles and responsibilities * Sourcing * Selection process * Hiring staff * Managing staff * Career planning * Training / job rotation * Performance appraisal * Staff departures VENDOR SELECTION / MANAGEMENT * The importance of vendors * Vendor selection * Request For Information (RFI) * Request For Proposal (RFP) * Proposal evaluation * Vendor reference checks * Contract negotiation * Contract management * Vendor management * Re-compete vendors PROJECT MANAGEMENT * Methodologies * Project organisation * Starting up / initiating * Planning / initiation a project * Risk * Quality * Scope * Work / Product Breakdown Structure * PERT diagram / Gantt chart * Cost * Communication APPLICATION MANAGEMENT * Software Development Life Cycle (SDLC) * Software Quality Assurance (SQA) * Requirements * Development * Testing * Adoption (implementation) * Maintenance SERVICE MANAGEMENT * Incident management * Problem management * Change management BUSINESS CONTINUITY MANAGEMENT * Standards and guidelines * Objectives * Context * Interested parties * Scope * Roles and responsibilities * Resources and competences * Awareness and communication * Documentation * Business Impact Analysis RISK MANAGEMENT * Guidelines * Context establishment * Identification * Analysis * Evaluation * Treatment * Communication * Monitoring and control INFORMATION SECURITY MANAGEMENT * Standards * Confidentiality * Integrity * Availability * Controls types * Guideline for controls selection * Control categories * Information security awareness * Security incident response INFORMATION AND KNOWLEDGE MANAGEMENT * Information management * Data management * Information management - technologies * Business intelligence * Data management - technologies * Best practices in data governance * Pitfalls in data governance BUSINESS CHANGE MANAGEMENT * Business change * Frameworks, models and techniques * Needs identification * Cloud computing * Social media / digital marketing * Big data * Internet of Things (IoT) QUALITY MANAGEMENT * Standards, guidelines and frameworks * Objectives * Activities * Services review * Customer feedback * Customer survey * Key Performance Indicators (KPI) * Metrics * Scorecards and reports * Quality register EXAM * Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Duration 4 Days 24 CPD hours This course is intended for This course is for network and system administrators, IT managers, IT support personnel, and other network operations staff who are responsible for deploying new computers across their organizations, managing ongoing software and hardware configuration tasks for computers, and retiring outdated computers. Overview By the completion of this course, you will be able to: Install and configure Ghost Solution Suite 3.0. Use the Ghost Console to create and use jobs and tasks to manage computes. Configure image deployments. Manage ?unknown? and predefined computers. Perform disk wipes and create disk partitions. Create Windows scripted OS installations. Create PC transplant templates. Capture a computer personality, and deploy personality packages. Perform a computer migration from Win 7 to Win 8.1. This course is designed for the professional tasked with installing, configuring, and managing a Deployment Solution system. OVERVIEW OF ENDPOINT LIFECYCLE MANAGEMENT * Introduction to Endpoint Lifecycle Management Phases of Endpoint Lifecycle Management ELM Business Objectives and Goals ELM Solution Mapping to Business Objectives Ghost Solution Suite 3.0 Product Overview IMPLEMENTATION ASSESSMENT * ELM Requirements Gathering Solution Analysis of ELM Requirements IMPLEMENTATION DESIGN * GSS 3.0 Technical Overview Installation Options and Prerequisites Defining the Solution Infrastructure Defining the ELM Solution Configuration INSTALLATION AND CONFIGURATION OF THE ELM SOLUTION * Base Software Installation Navigating the Console Core & Solution Configuration Driver Management Pre-boot Environment ENDPOINT IDENTIFICATION & GATHERING * IT Requirements Overview Analyzing and Defining IT Requirements Using ELM to Forecast IT Requirements ENDPOINT CONFIGURATION STANDARDS * Endpoint Standards Overview Defining Endpoint Standards Implementation of Endpoint Standards ENDPOINT PROVISIONING * Endpoint Provisioning Overview Standard Build and Image Methodology Software Compatibility Analysis Software Packaging requirements for use in the ELM Solution Software Quality Assurance Methodology ENDPOINT DEPLOYMENT & STAGING * Endpoint Lifecycle Automation Endpoint Lifecycle Automation Scenario Exercise Backup and restore Automating the backup of a computer image Scripted OS Installation Capturing an image for deployment Automating the creation of a master image Automating the deployment of computer images SOFTWARE DISTRIBUTION * Software Delivery Methods Software Installation Methods Understanding Software Delivery Reporting and Analysis of Software Distribution Tasks IMAGE AND BUILD MAINTENANCE * Image maintenance overview Restoring a computer image Capturing the updated image Updating Jobs MANAGING SOFTWARE UPGRADES * Software Upgrade Process Overview Distribution of Software Updates SUPPORTING THE BUSINESS * Ensuring Business Continuity in an ELM System Endpoint Restoration/Recovery Managing Service Support Activities Endpoint Monitoring & Alerting Endpoint Configuration & Maintenance Automating Problem Resolution Application Self-Healing Desired State Management HARDWARE REFRESH & MIGRATION * Hardware Refresh & Migration Process Overview Personality Capture and Restore Gathering Current State Inventory for Requirements and Planning Activities Performing Data capture and storage activities Gathering User state or PC personality information Automating the Migration Process ENDPOINT RETIREMENT/DISPOSAL * Ensuring Compliant Disposal Methods and Procedures END TO END ENDPOINT LIFECYCLE USE CASE * Endpoint Management Lifecycle Use Case for GSS ADDITIONAL COURSE DETAILS: Nexus Humans Symantec Ghost Solution Suite 3.0 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Ghost Solution Suite 3.0 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This very practical one-day programme provides participants with the skills and knowledge required to be an effective member of the procurement team and to enable them to procure a wide range of resources for the organisation, in a compliant and cost-effective manner. It also empowers them to be able to collaborate with all key stakeholders. By the end of the programme participants will be able to: * Understand the basic concepts of good procurement practice * Apply a range of tools and techniques for developing scopes of work and specifications * Apply various methods to select and evaluate suppliers * Develop robust contract award strategies * Appreciate the commercial importance of effective procurement and opportunities to reduce cost and add value * Develop appropriate procurement strategies depending on risk and value * Appreciate the legal aspects of procurement 1 WELCOME * Introductions * Aims and objectives * Plan for the day 2 THE BASICS OF PROCUREMENT * The concept of total cost of ownership v price * The procurement cycle * The roles of the customer and the contractor * Impact upon profit 3 SPECIFICATION PROCESS * Importance of effective specifications * Specification development process * Types of specification * Team approach * Use of performance specifications * Early supplier involvement (ESI) / early contractor involvement (ECI) 4 QUALITY * Concepts and practices * Defining 'fit for purpose' * Conformance to requirements * Compliance to standards * Role of the supplier * Quality assurance tools and techniques 5 PROCUREMENT METHODS * RFP * RFQ * ITT * Negotiated procurement * Strategic partnerships * Outsourcing 6 TENDERING * How to undertake a formal tendering process * Business case to award * Critical stages in the process * Risks and benefits 7 TENDER EVALUATION * How to undertake a quotation analysis * Tools of analysis * Use of VFM models * Role of the customer * Comparisons around cost, quality, and delivery 8 SUPPLIER SELECTION AND EVALUATION * Developing critical selection criteria * Using the 10Cs model * Importance of effective selection process * Weighting systems * Importance of validity and evidence 9 CAPITAL EQUIPMENT PROCUREMENT * Life cycle cost issues * Payback calculations * Compatibility issues * Maintenance and training issues * After-sales support 10 SUPPLIER RELATIONSHIPS * Corporate social responsibility issues * Communication * 360 feed-back * Open and ethical * Initial understanding * Clear and fair terms and conditions 11 CLOSE * Review of key learning points * Personal action planning

The Quintessential Customer Experience (QCx) Forum is a ‘peer advisory’ community of communications and Cx professionals whose primary objectives are: 1. To help members keep abreast of the latest CX developments 2. To share best practice across different industry sectors. 3. To provide individual support, advice and guidance for members Membership includes quarterly meetings, team coaching, 1:1 mentoring and online resource. Benefits The QCx Forum benefits both the CX professional and the organisations they work for. Employer Benefits include: 1. Benchmarking performance against organisations in different sectors 2. Keeping up to date with latest trends 3. Maintaining competitive advantage through exceptional customer experience. Individual Member Benefits include: 1. Inspiration for new ideas and approaches 2. Guidance and advice to implement new strategies 3. Support and reassurance from peers What’s included: The current membership package* includes: Forum Meetings Quarterly ‘Mastermind Group’ gatherings in person at a London venue. Each meeting features a specialist speaker providing insights about new trends and best practice. Team Coaching Attendees have the opportunity to share and solve key CX-related challenges they face.  1:1 Mentoring Support Members have access expert mentors to develop new strategies, gain valuable new knowledge and enhance their professional growth. Online Resource Members have access to a dedicated portal providing access to useful templates, tools and articles. * The first annual conference is planned for 2024 Membership Fees and options Three options are available: Essentials - quarterly Forum meetings, team coaching and online resources.   £1,400.00 (ex VAT) pa Standard annual membership - includes quarterly forum meetings, team coaching, 4 x 1:1 mentoring sessions and online resource.  £3,600.00 (ex VAT) per annum Platinum membership - over and above the standard membership, includes an intensive quarterly programme of bi-weekly coaching sessions  £4,700.00 (ex VAT) per annum Credentials The Chair of the QCx Forum is Quentin Crowe MA, FCIM. His CX consultancy journey began in 2001 working with clients in the fitness and education sectors. Using an adaptation of the SERVQUAL methodology, he and his team have worked with clients in the charity, quality assurance, construction and cutout sectors (including ISG). Quentin also mentors entrepreneurs, senior marketers and corporate executives. He also chairs a number of ‘mastermind’ groups.  Brands represented include Shell, Asahi, Reuters and St James’s Place Welsh Management.

Carrying out manufacturing activities on multiple products with different specifications consecutively.