Booking options
Price on Enquiry
Price on Enquiry
Delivered Online
3 days
All levels
3 Days
18 CPD hours
This course is intended forThis course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments.
OverviewAfter completion of the course the participant will be able to:
1. Provide guidance and implementation for IT strategy as set by senior IT and business management
2. Select and manage staff, implement training programs, career plan development and job rotation programs
3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria
4. Provide guidance for developing, testing and implementing business applications
5. Manage and/or assist in IT project management
6. Design and implement service management processes for incident, problem and change management
7. Understand the need for business continuity and design the business continuity plan
8. Review and implement information security practices and controls
9. Assist and initiate risk management practices
10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands
11. Select strategies for information management
12. Measure and improve quality of IT services
CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management.
Nexus Human, established over 20 years ago, stands as a pillar of excellence in the realm of IT and Business Skills Training and education in Ireland and the UK....