<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits.</p>Overview<p>In this course, you will develop the skills to coach for results. You will: <br />Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel.<br />Identify the major trends in customer service today and the combination of criteria required for customer satisfaction.<br />Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions.<br />Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers.<br />Identify remote customer service communication channels and apply remote customer service best practices.<br />Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues.<br />Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation.</p><p>As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier.</p></div><div id="course-pills-2"><h4>Understanding Customer Service</h4><ul><li>Describe Customer Service Benefits<br />Recognize the Importance of Internal Customer Service<br />Identify How Customer Service Benefits You<br />Excel with Customer Service</li></ul><h4>Identifying How Customers Define the Success of Your Company</h4><ul><li>Recognize Trends in Customer Service</li><li>Identify Criteria for Customer Satisfaction</li></ul><h4>Increasing Customer Satisfaction</h4><ul><li>Identify Characteristics of the Personal Touch</li><li>Create Lasting Positive Impressions on Your Customers</li></ul><h4>Providing Face-to-Face Customer Service</h4><ul><li>Identify Categories of Face-to-Face Contact</li><li>Understand the Critical Success Factors in Face-to-Face Customer Service</li><li>Identify the Characteristics of Active Listening</li></ul><h4>Providing Remote Customer Service</h4><ul><li>Identify Remote Customer Service Communication Channels</li><li>Apply Remote Customer Service Best Practices</li></ul><h4>Engaging Difficult Customers</h4><ul><li>Serve Difficult Customers</li><li>Manage Angry Customers</li><li>Deal with Difficult or Unhelpful Colleagues</li></ul><h4>Increasing Customer Loyalty</h4><ul><li>Optimize Moments of Truth</li><li>Recognize the Value of Customer Complaints</li><li>Identify the Stages of the Service Recovery Process</li></ul></div>

Nexus Human

Customer Experience

Customer Care

Customer Service

Customer Relations

Service Design Courses (SDC)

Dealing With Difficult Customers

Customer Service (Second Edition)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This introductory-level, fast-paced course is for skilled web developers new to React who have prior experienced working HTML5, CSS3 and JavaScript.</p>Overview<p>Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn about and explore:<br />A basic and advanced understanding of React components<br />An advanced, in-depth knowledge of how React works<br />A complete understanding of using Redux<br />How to build, validate, and populate interactive forms<br />How to use inline styles for perfect looking components<br />How to test React components<br />How to build and use components<br />How to get control of your build process<br />A deep understanding of data-driven modeling with props and state<br />How to use client-side routing for pages in your apps<br />How to debug a React application</p><p>Mastering React is a comprehensive hands-on course that aims to be the single most useful resource on getting up to speed quickly with React.  Geared for more experienced web developers new to React, this course provides students with the core knowledge and hands-on skills they require to build reliable, powerful React apps. After the first few modules, you?ll have a solid understanding of React?s fundamentals and will be able to build a wide array of rich, interactive web apps with the framework. The first module is an introduction to the new functionality in ECMAScript 6 (JavaScript). Client-side routing between pages, managing complex state, and heavy API interaction at scale are also covered. This course consists of two parts.  In the first part of the course students will explore all the fundamentals with a progressive, example-driven approach. You?ll create your first apps, learn how to write components, start handling user interaction, and manage rich forms. We end the first part by exploring the inner workings of Create React App (Facebook?s tool for running React apps), writing automated unit tests, and building a multi-page app that uses client-side routing.  The latter part of the course moves into more advanced concepts that you?ll see used in large, production applications. These concepts explore strategies for data architecture, transport, and management:  Redux is a state management paradigm based on the Flux architecture. Redux provides a structure for large state trees and allows you to decouple user interaction in your app from state changes. GraphQL is a powerful, typed, REST API alternative where the client describes the data it needs. Hooks is the powerful, new way to maintain state and properties with functional components and the future of React according to Facebook.</p></div><div id="course-pills-2"><h4>ES6 Primer (Optional) </h4><ul><li>Prefer const and let over var </li><li>Arrow functions </li><li>Modules </li><li>Object.assign() </li><li>Template literals  </li><li>The spread operator and Rest parameters  </li><li>Enhanced object literals  </li><li>Default arguments </li><li>Destructuring assignments </li></ul><h4>Your first React Web Application </h4><ul><li>Setting up your development environment  </li><li>JavaScript ES6 /ES7  </li><li>Getting started   </li><li>What?s a component?  </li><li>Our first component   </li><li>Building the App   </li><li>Making the App data-driven </li><li>Your app?s first interaction   </li><li>Updating state and immutability </li><li>Refactoring with the Babel plugin transform-class-properties  </li></ul><h4>JSX and the Virtual DOM </h4><ul><li>React Uses a Virtual DOM   </li><li>Why Not Modify the Actual DOM? </li><li>What is a Virtual DOM? </li><li>Virtual DOM Pieces  </li><li>ReactElement  </li><li>JSX  </li><li>JSX Creates Elements  </li><li>JSX Attribute Expressions   </li><li>JSX Conditional Child Expressions </li><li>JSX Boolean Attributes  </li><li>JSX Comments </li><li>JSX Spread Syntax  </li><li>JSX Gotchas  </li><li>JSX Summary </li></ul><h4>Components </h4><ul><li>A time-logging app  </li><li>Getting started </li><li>Breaking the app into components   </li><li>The steps for building React apps from scratch  </li><li>Updating timers </li><li>Deleting timers  </li><li>Adding timing functionality  </li><li>Add start and stop functionality   </li><li>Methodology review</li></ul><h4>Advanced Component Configuration with props, state, and children</h4><ul><li>ReactComponent   </li><li>props are the parameters </li><li>PropTypes </li><li>Default props with getDefaultProps() </li><li>context   </li><li>state </li><li>Stateless Components </li><li>Talking to Children Components with props.children   </li></ul><h4>Forms</h4><ul><li>Forms 101 </li><li>Text Input </li><li>Remote Data </li><li>Async Persistence   </li><li>Redux </li><li>Form Modules   </li></ul><h4>Unit Testing &amp; Jest </h4><ul><li>Writing tests without a framework </li><li>What is Jest? </li><li>Using Jest </li><li>Testing strategies for React applications </li><li>Testing a basic React component with Enzyme   </li><li>Writing tests for the food lookup app   </li><li>Writing FoodSearch.test.js  </li></ul><h4>Routing</h4><ul><li>What?s in a URL?  </li><li>React Router?s core components  </li><li>Building the components of react-router   </li><li>Dynamic routing with React Router   </li><li>Supporting authenticated routes  </li></ul><h4>Intro to Flux and Redux  </h4><ul><li>Why Flux? </li><li>Flux is a Design Pattern  </li><li>Flux implementations </li><li>Redux &amp; Redux?s key ideas </li><li>Building a counter   </li><li>The core of Redux   </li><li>The beginnings of a chat app  </li><li>Building the reducer() </li><li>Subscribing to the store  </li><li>Connecting Redux to React   </li></ul><h4>Intermediate Redux</h4><ul><li>Using createStore() from the redux library  </li><li>Representing messages as objects in state </li><li>Introducing threads  </li><li>Adding the ThreadTabs component </li><li>Supporting threads in the reducer </li><li>Adding the action OPEN_THREAD   </li><li>Breaking up the reducer function </li><li>Adding messagesReducer()  </li><li>Defining the initial state in the reducers </li><li>Using combineReducers() from redux </li></ul><h4>React Hooks </h4><ul><li>Motivation behind Hooks </li><li>How Hooks Map to Component Classes </li><li>Using Hooks Requires react 'next'   </li><li>useState() Hook Example </li><li>useEffect() Hook Example  </li><li>useContext() Hook Example  </li><li>Using Custom Hooks </li></ul><h4>Using Webpack with Create React App  </h4><ul><li>JavaScript modules </li><li>Create React App </li><li>Exploring Create React App  </li><li>Webpack basics  </li><li>Making modifications  </li><li>Hot reloading; Auto-reloading  </li><li>Creating a production build  </li><li>Ejecting   </li><li>Using Create React App with an API server   </li><li>When to use Webpack/Create React App </li></ul><h4>Using GraphQL </h4><ul><li>Your First GraphQL Query   </li><li>GraphQL Benefits   </li><li>GraphQL vs. REST   </li><li>GraphQL vs. SQL </li><li>Relay and GraphQL Frameworks  </li><li>Chapter Preview </li><li>Consuming GraphQL </li><li>Exploring With GraphiQL   </li><li>GraphQL Syntax 101  .   </li><li>Complex Types  </li><li>Exploring a Graph   </li><li>Graph Nodes ; Viewer   </li><li>Graph Connections and Edges </li><li>Mutations </li><li>Subscriptions   </li><li>GraphQL With JavaScript </li><li>GraphQL With React</li></ul></div>

React JS

Online Course Creation

Next.js

React Events

Trainers Course

React Native

Mastering React | React Foundation (TT4195)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is designed for those who have little or no experience with Linux and whoare seeking a fundamental understanding of the SUSE Linux Enterprise 15 operatingsystem. It is also ideal for those who want to begin preparing for the SUSE CertifiedAdministrator in Enterprise Linux 15 certification exam.</p>Overview<p>Attendees will be taught the following concepts and skills that are fundamental inadministering the SLES Operating System:Install SLES 15 and perform basic Linux configurationBecome familiar with the command line interface &amp; commonly usedcommandsConfigure and use Remote AdministrationManage the boot process and understand systemsManage processes and jobsManage users and permissionsManage softwareConfigure basic networkingManage storageMonitor SUSE Linux Enterprise</p><p>This course is designed for those who are seeking a fundamental understanding of the SUSE Linux Enterprise Server (SLES) operating system.Students will be able to install and configure a SLES 15 server and integrate it into an existing network. They will be able to perform the most important system administration tasks.</p></div><div id="course-pills-2"><h4>Overview of SUSE Linux Enterprise </h4><ul><li>Flavors of SUSE Linux</li><li>SLE Maintenance Model</li><li>YaST</li><li></li></ul><h4>The Linux Filesystem </h4><ul><li>Understand the Filesystem Hierarchy Standard (FHS)</li><li>Understand the Linux File Types</li><li></li></ul><h4>Work with the Command Line</h4><ul><li>Getting Help at the Command Line</li><li>Understand the Shell Environment</li><li></li></ul><h4>The Vim Editor</h4><h4>Remote Administration</h4><ul><li>Understand Remote Administration with OpenSSH</li><li>Understand Remote Administration with VNC</li><li></li></ul><h4>System Initialization</h4><ul><li>Understand the Boot Process</li><li>Understand the GRUB2 Boot Loader</li><li>Define and Describe systems</li><li></li></ul><h4>Process Management</h4><ul><li>Understand Process Administration</li><li>Understand Background Processes</li><li>Understand Process Scheduling</li><li>Understand xinet</li></ul><h4>Identify and Security</h4><ul><li>Understand User Management</li><li>Understand Filesystem Permissions</li><li>Understand Privilege Delegation</li></ul><h4>Software Management</h4><ul><li>Understand Compiling Software from Source</li><li>Understand Management of RPM Packages</li><li>Understand Software Management with Libzypp</li></ul><h4>Network Management</h4><ul><li>Understand Network Management in SLE</li><li>Understand Network Management with Wicked</li><li>Understand firewall</li><li></li></ul><h4>Storage Management</h4><ul><li>Understand the Linux I/O Stack</li><li>Recognize Traditional Linux File Systems</li><li>Configure Logical Volume Management (LVM)</li><li>Configure Software RAID</li><li>Define and Describe BtrFS</li><li>Understand NFSv4</li></ul><h4>Administration and Monitoring</h4><ul><li>Understand Time Sync with chrony</li><li>Configure System Logging</li><li>Understand Supportconfig</li></ul><h4>Installing SUSE Linux Enterprise</h4><ul><li>Understand the Unified Installer</li><li>Understand Extensions and Modules</li><li>Understand AutoYaST</li></ul></div>

Linux Administration

LPIC-1:Linux Administrator

Operating Systems & Services

SUSE Linux Enterprise Server 15 Administration

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>A prior understanding of EU Data Protection legislation is recommended. Candidates are typically management professionals and decision-makers who already have responsibility for data protection compliance within their organisation.Co-Requisite Subjects Candidates should have a good understanding of their own organisation?s data management activities through the life cycle from initial acquisition, through the various areas of processing and usage, to eventual removal or destruction.</p>Overview<p>To equip the learner with a foundational understanding of the principles of the General Data Protection Regulation (GDPR) and to provide constructive suggestions on implementing compliant processes.</p></div><div id="course-pills-2"><h4>The social, historical and legal background leading to the General Data Protection Regulation (GDPR)</h4><ul><li>The scope and global context of the GDPR</li><li>The key concepts within the GDPR</li><li>The definition of all key words and phrases relating to this Data Protection regulation</li></ul><h4>Principle One: The criteria governing fair, open and transparent processing of personal data</h4><ul><li>Principle Two: Purpose Limitation, the challenge of limiting the processing within the context of specified and lawful  purposes</li><li></li><li>Principle Three: Minimisation of processing, and ensuring that only that data is processed which is necessary to achieve the purpose.</li><li>Principle Two: Purpose Limitation, the challenge of limiting the processing within the context of specified and lawful  purposes</li><li></li><li>Principle Three: Minimisation of processing, and ensuring that only that data is processed which is necessary to achieve the purpose.</li><li></li><li>Principle Four: Ensuring that any personal data held by the organisation is kept accurate and current, and that any processing of such data is appropriate</li><li></li><li>Principle Five: Management and storage of personal data in a manner that meets regulatory obligations, while minimising the time that the individual remains identifiable</li><li></li><li>Principle Six: The criteria governing safe, secure and confidential processing of personal data in order to protect its integrity</li><li></li><li>Principle Seven: The key roles, responsibilities and accountabilities of those involved in Data Management within an organisation</li><li>Establishment within a single Member State</li><li>Joint Controllers</li><li>Privacy by Design and by Default</li><li>Nominated Representatives</li><li>Third-party Contracts and shared liability</li><li>Logging of data management processes</li><li>Data Breach Notification obligations</li><li>Privacy Impact Assessments</li><li>Overseas transfer of personal data</li><li></li><li>L2.8 The Data Subject Rights, and their implications for the Data Controller and the Data Processor</li><li></li><li>L2.8.1 The ?right to be forgotten?</li><li>L2.8.2 The right to restriction of processing</li><li>L2.8.3 The right to object to certain processing</li><li>L2.8.4 The right to have inaccurate data amended or erased</li><li>L2.8.5 The right to data portability</li><li>L2.8.6 The right of access to one?s personal data</li><li>L2.8.7 Rights in relation to automated decision-making and profiling</li></ul><h4>The role of the Data Protection Officer (DPO)</h4><ul><li>The role of the Data Protection Officer (DPO)</li><li>Criteria for designating a DPO</li><li>Tasks of the DPO</li><li>Position of the DPO within the organisation</li><li></li><li>The role of the Supervisory Authority within the Member State</li><li></li><li>The Lead Supervisory Authority and independence</li><li>Investigative, corrective and advisory powers</li><li>Independence of the Supervisory Authority</li><li>Collaboration with other Supervisory Authorities</li><li>Codes of Conduct and Certification</li><li></li><li>The role, powers and tasks of the European Data Protection Board (EDPB)</li></ul><h4>The remedies, liabilities and penalties available under the GDPR</h4><ul><li>Right to raise a complaint</li><li>Right to representation</li><li>Right to effective judicial remedy</li><li>Right to compensation and liability</li><li>Administrative fines of up to ?10m or 2% of GAT</li><li>Administrative fines of up to ?20m or 4% of GAT</li></ul><h4>Provisions for specific processing situations</h4><ul><li>Freedom of Expression</li><li>Processing of official documents</li><li>Processing of National Identification Numbers</li><li>Processing regarding employment</li><li>Processing for archiving purposes</li><li>Processing under obligations of official secrecy</li><li>Processing of data by religious organisations</li></ul><h4>Preparing for implementation of the GDPR</h4><ul><li>Review of data management policies and procedures</li><li>Review of data assets and security structures</li><li>Training and Awareness-raising</li><li>Data management governance structures</li><li>Embedding Privacy By Design and Default</li><li>Codes of Conduct and Certification against standards</li><li>Breach detection and notification procedures</li><li>Review of third-party agreements, contracts</li></ul></div>

Data Protection

GDPR

Data Protection Officer

Data Privacy

Data Protection Officer (DPO)

Certified in Data Protection (CDP)

The GDPR Primer for Data Protection Officers

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The ideal audience for the RPA and UiPath Boot Camp is beginners in the field of RPA and individuals in roles such as developers, project managers, operation analysts, and tech enthusiasts looking to familiarize themselves with automation technologies. It's also perfectly suited for business professionals keen on understanding and implementing automated solutions within their organizations to optimize processes.</p>Overview<p>This 'skills-centric' course is about 50% hands-on lab and 50% lecture, with extensive practical exercises designed to reinforce fundamental skills, concepts and best practices taught throughout the course. Working in a hands-on learning environment, led by our Automation Learning expert instructor, students will explore:<br />Gain a thorough understanding of Robotic Process Automation (RPA) and its applications using UiPath, setting a solid foundation for future learning and application.<br />Learn to record and play in UiPath Studio, a key skill that enables automating complex tasks in a user-friendly environment.<br />Master the art of designing and controlling workflows using Sequencing, Flowcharting, and Control Flow, helping to streamline and manage automation processes effectively.<br />Acquire practical skills in data manipulation, from variable management to CSV/Excel and data table conversions, empowering you to handle data-rich tasks with confidence.<br />Develop competence in managing controls and exploring various plugins and extensions, providing a broader toolkit for handling diverse automation projects.<br />Get hands-on experience with exception handling, debugging, logging, code management, and bot deployment, fundamental skills that ensure your automated processes are reliable and efficient.<br />How to deploy and control Bots with UiPath Orchestrator</p><p>The Hands-on Natural Language Processing (NLP) Boot Camp is an immersive, three-day course that serves as your guide to building machines that can read and interpret human language. NLP is a unique interdisciplinary field, blending computational linguistics with artificial intelligence to help machines understand, interpret, and generate human language. In an increasingly data-driven world, NLP skills provide a competitive edge, enabling the development of sophisticated projects such as voice assistants, text analyzers, chatbots, and so much more. Our comprehensive curriculum covers a broad spectrum of NLP topics. Beginning with an introduction to NLP and feature extraction, the course moves to the hands-on development of text classifiers, exploration of web scraping and APIs, before delving into topic modeling, vector representations, text manipulation, and sentiment analysis. Half of your time is dedicated to hands-on labs, where you'll experience the practical application of your knowledge, from creating pipelines and text classifiers to web scraping and analyzing sentiment. These labs serve as a microcosm of real-world scenarios, equipping you with the skills to efficiently process and analyze text data. Time permitting, you?ll also explore modern tools like Python libraries, the OpenAI GPT-3 API, and TensorFlow, using them in a series of engaging exercises. By the end of the course, you'll have a well-rounded understanding of NLP, and will leave equipped with the practical skills and insights that you can immediately put to use, helping your organization gain valuable insights from text data, streamline business processes, and improve user interactions with automated text-based systems. You?ll be able to process and analyze text data effectively, implement advanced text representations, apply machine learning algorithms for text data, and build simple chatbots.</p></div><div id="course-pills-2"><h4>What is Robotic Process  Automation?</h4><ul><li>Scope and techniques of automation </li><li>Robotic process automation </li><li>About UiPath </li><li>The future of automation</li></ul><h4>Record and Play</h4><ul><li>UiPath stack </li><li>Downloading and installing UiPath Studio </li><li>Learning UiPath Studio </li><li>Task recorder </li><li>Step-by-step examples using the recorder</li></ul><h4>Sequence, Flowchart, and Control Flow</h4><ul><li>Sequencing the workflow Activities </li><li>Control flow, various types of loops, and decision making </li><li>Step-by-step example using Sequence and Flowchart </li><li>Step-by-step example using Sequence and Control flow</li></ul><h4>Data Manipulation</h4><ul><li>Variables and scope </li><li>Collections </li><li>Arguments ? Purpose and use </li><li>Data table usage with examples </li><li>Clipboard management </li><li>File operation with step-by-step example </li><li>CSV/Excel to data table and vice versa (with a step-by-step example) </li></ul><h4>Taking Control of the Controls</h4><ul><li>Finding and attaching windows </li><li>Finding the control </li><li>Techniques for waiting for a control Act on controls ? mouse and keyboard activities </li><li>Working with UiExplorer </li><li>Handling events </li><li>Revisit recorder </li><li>Screen Scraping </li><li>When to use OCR </li><li>Types of OCR available </li><li>How to use OCR </li><li>Avoiding typical failure points</li></ul><h4>Tame that Application with Plugins and Extensions</h4><ul><li>Terminal plugin </li><li>SAP automation </li><li>Java plugin </li><li>Citrix automation </li><li>Mail plugin </li><li>PDF plugin </li><li>Web integration </li><li>Excel and Word plugins </li><li>Credential management Extensions ? Java, Chrome, Firefox, and Silverlight</li></ul><h4>Handling User Events and Assistant Bots</h4><ul><li>What are assistant bots? </li><li>Monitoring system event triggers </li><li>Monitoring image and element triggers </li><li>Launching an assistant bot on a keyboard event</li></ul><h4>Exception Handling, Debugging, and Logging</h4><ul><li>Exception handling </li><li>Common exceptions and ways to handle them </li><li>Logging and taking screenshots </li><li>Debugging techniques </li><li>Collecting crash dumps </li><li>Error reporting </li></ul><h4>Managing and Maintaining the Code</h4><ul><li>Project organization </li><li>Nesting workflows </li><li>Reusability of workflows </li><li>Commenting techniques </li><li>State Machine </li><li>When to use Flowcharts, State Machines, or Sequences Using config files and examples of a config file </li><li>Integrating a TFS server</li></ul><h4>Deploying and Maintaining the Bot</h4><ul><li>Publishing using publish utility </li><li>Overview of Orchestration Server </li><li>Using Orchestration Server to control bots </li><li>Using Orchestration Server to deploy bots </li><li>License management </li><li>Publishing and managing updates</li></ul></div>

Robotic Surgery

Robotics

UiPath

NLP Practitioner

UiPath Certified Advanced RPA Developer (UiARD)

RPA Boot Camp / Hands-On Robotic Process Automation (RPA) (TTAI4000)

<div id="course-pills-1">Duration<p>4.375 Days</p><p>26.25 CPD hours</p>This course is intended for<p>CCISOs are certified in the knowledge of and experience in the following CISO Domains:Governance (Policy, Legal &amp; Compliance)IS Management Controls and Auditing Management (Projects, Technology &amp; Operations)Management ? Projects and OperationsInformation Security Core CompetenciesStrategic Planning &amp; Finance</p>Overview<p>Please refer to Overview.</p><p>The Certified CISO (C|CISO) course has certified leading information security professionals around the world and is the first of its kind training and certification program aimed at producing top-level Information Security Leaders. The CCISO does not focus solely on technical knowledge but on the application of information security management principles from an executive management point of view. The program was developed by seasoned CISOs for current and aspiring CISOs.</p></div><div id="course-pills-2"><h4>Governance</h4><ul><li>Drivers that Influence Governance</li><li>Corporate Governance Activities</li><li>Information Security Governance Activities</li><li>Governance and Ethical Decision Making</li></ul><h4>Security Risk Management, Controls, and Audit Management</h4><ul><li>Risk Management</li><li>Audit Management</li><li>Risk Treatment</li><li>Risk Management Frameworks</li><li>Risk Communication and Organizational Reporting</li></ul><h4>Security Program Management and Operations</h4><ul><li>Information Security Portfolio Management</li><li>Information Security Program Management</li><li>Information Security Project Management</li><li>Security Operations</li></ul><h4>Information Security Core Competencies</h4><ul><li>Access Control</li><li>Physical Security</li><li>Network and Communications Security</li><li>Threat and Vulnerability Management</li><li>System and Application Security</li><li>Encryption Concepts and Technology</li></ul><h4>Strategic Planning, Financial Management, and Vendor Management</h4><ul><li>Strategic Planning</li><li>Financial Management</li><li>Vendor Risk Management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans EC-Council Certified CISO (C|CISO) w/exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the EC-Council Certified CISO (C|CISO) w/exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

Certified Cryptocurrency Investigator Course (CCI)

IT Certifications

Certificate in Information Security Management Principles (CISMP)

Certified Information Security Manager (CISM)

Certified Cyber Professional (CCP)

EC-Council Certified CISO (C|CISO) w/exam

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for solution architects, developers, business analysts, system administrators, or anyone who works as a solution builder within their company.</p>Overview<p>Build and deploy a solution<br />Create properties and document classes<br />Create roles and in-baskets<br />Create a case type and tasks<br />Create a workflow<br />Use preconditions and sets<br />Automate case packaging<br />Add case stages<br />Apply solution design principles</p><p>In this course you will create basic case management solutions with IBM Case Manager Builder and Process Designer. Using an iterative solution development process, you will create, deploy, test, and revise your solutions, adding complexity and functionality to your solutions as you gain skills. You will create properties and document classes, configure roles and in-baskets, and define case stages. You will work with case types, tasks, and workflows. This course includes some guidelines on solution design principles. After completing this course, you can build on these skills by taking more advanced or specialized courses in security, user-interface customization, and solution deployment.</p></div><div id="course-pills-2"><h4>Build and Deploy a Solution</h4><ul><li>Build a solution<br />Deploy a solution<br />Test a solution <br />Manage roles<br />Redeploy a solution</li></ul><h4>Create Properties and Document Classes</h4><ul><li>Create case properties<br />Create task properties<br />Create a business object<br />Create document classes</li></ul><h4>Create Roles and In-Baskets</h4><ul><li>Create roles<br />Create in-baskets</li></ul><h4>Create Tasks</h4><ul><li>Create a to-do task<br />Create a container task <br />Add the to-do list widget to the Case Details pag</li></ul><h4>Create a Step Map</h4><ul><li>Open a task in Step Designer<br />Create a step map<br />Add a workgroup to a step map<br />Add an attachment to a step map</li></ul><h4>Use Preconditions and Sets</h4><ul><li>Organize tasks with preconditions<br />Organize tasks with inclusive sets <br />Organize tasks with exclusive sets</li></ul><h4>Automate Case Packaging</h4><ul><li>Open a task in Process Designer<br />Add a component step to a task<br />Use a component step to package a case</li></ul><h4>Add Case Stages</h4><ul><li>Add case stages to a solution</li><li>Use a system step to perform a case stage operation </li><li>Use a case stage as a task precondition</li></ul><h4>Solution Design Principles</h4><ul><li>Describe solution design principles</li></ul></div>

Business Case

System Design Interview

IMS Productivity Analyst

Business Case Development

AWS Certified Solutions Architect

F2910 Build an IBM Case Manager Solution (V5.3.2)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is targeted towards developers looking to build a career as a Node.js developer.</p><p>This course offers you a deep but gentle dive into Node.js. You will start off by discovering the basic building blocks of the modern JavaScript language, which are necessary for you to have a good grasp of Node.js, before delving into the fundamentals of Node.js.Most courses quickly dive into Node.js forgetting that, at the end of the day, Node.js is still JavaScript. This can be challenging for JavaScript newbies who are then trying to build a solid house on a shaky foundation.This course overcomes that obstacle by beginning with a quick introduction to the modern JavaScript language (ES6+). You will then discover Node's asynchronous programming model and examine Node's module system, including built-in modules and application modularization, as well as the NPM third-party module registry. We will finish off by working on a simple web application API using the Hapi.js and Knex.js frameworks.</p></div><div id="course-pills-2"><h4>Introduction to Node.js</h4><ul><li>The Basics of Node.js</li><li>The Module System</li><li>Asynchronous Programming with Node.js</li></ul><h4>Building the API: Part 1</h4><ul><li>Building a Basic HTTP Server</li><li>Setting up Hapi.js</li><li>Understanding Requests</li></ul><h4>Building the API: Part 2</h4><ul><li>Working with the DB Using Knex.js</li><li>Authenticating Your API with JWT</li><li>Testing Your API with Lab</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Beginning API Development with Node.js training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Beginning API Development with Node.js course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Blockchain Developer

Node.js

AWS Certified Developer

Minimal API

Beginning API Development with Node.js

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is for analysts, developers, and administrators of IBM Watson Explorer Deep Analytics Edition oneWEX.</p>Overview<p>Identify oneWEX platformsIdentify the process and data flows of oneWEX projectsExplore the oneWEX user interfaceExplain ingestion and conversionUtilize Content MinerDefine enrichmentIdentify advanced features of oneWEX</p><p>This course is designed to teach students core concepts of IBM Watson Explorer Deep Analytics Edition oneWEX. Students will learn to identify the oneWEX platforms as well as the process flow and data flow of oneWEX projects. Students will explore oneWEX tools, such as Content Miner and the Admin Console, while gaining hands-on experience in data acquisition and enrichment. Finally, students will be exposed to more advanced topics, such as Application Builder, Content Analytics Studio, and API usage.</p></div><div id="course-pills-2"><h4>Overview of oneWEX</h4><ul><li>Introduction to oneWEX</li><li>Explore oneWEX architecture</li><li>Identify installation options</li></ul><h4>Navigation in oneWEX</h4><ul><li>Explore the Admin Console</li><li>Explore navigation using Content Miner</li><li>The Collection detail view</li><li>The REST API</li></ul><h4>Data flow</h4><ul><li>Explore the data flow of oneWEX</li><li>Search and Analytics collection templates</li></ul><h4>Identify data acquisition</h4><ul><li>Data ingestion</li><li>Work with datasets</li><li>Work with crawlers</li><li>Use an importer</li><li>Explore conversion</li><li>Data ingestion log files</li></ul><h4>Analysis using oneWEX Content Miner</h4><ul><li>Explore analysis using Content Miner</li><li>The Guided Analysis Experience</li><li>The Guided Analysis view</li></ul><h4>Explore Annotators</h4><ul><li>Enrichment using Annotators</li><li>Annotator types</li></ul><h4>Enrichment using Labeler</h4><ul><li>Identify enrichment</li><li>Identify document classification</li><li>Classify using training data</li><li>Classification versus clustering</li><li>The document classification process</li></ul><h4>Enrichment using Ranker</h4><ul><li>Identify enrichment using Ranker</li><li>The ranking process</li></ul><h4>Migrate annotators from Content Analytics Studio</h4><ul><li>Migrate Content Analytics Studio annotators</li><li>Identify the UIMA pipeline configuration for oneWEX</li><li>Update annotators</li></ul><h4>Using Application Builder with oneWEX</h4><ul><li>Application Builder and user roles</li><li>Explore Application Builder</li><li>Set up a oneWEX data source</li><li>Functionality for oneWEX data sources</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans O3201 Fundamentals of IBM Watson Explorer Deep Analytics Edition oneWEX (V12.0.x) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the O3201 Fundamentals of IBM Watson Explorer Deep Analytics Edition oneWEX (V12.0.x) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Oracle 1Z0-819

O3201 Fundamentals of IBM Watson Explorer Deep Analytics Edition oneWEX (V12.0.x)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Engineering Foundation course are individuals involved in engineering and technical practices such as:<br />DevOps Practice owners and process designers<br />Developers, QA engineers and Managers who are interested in understanding how DevOps works.<br />Employees and managers responsible for engineering or improving processes.<br />Consultants guiding their clients through process improvement and DevOps initiatives.<br />Anyone responsible for:<br />Managing process-related requirements<br />Ensuring the efficiency and effectiveness of processes<br />Maximizing the value of processes</p>Overview<p>The learning objectives for DevOps Engineering Foundation include an understanding of:<br />How to engineer DevOps solutions<br />DevOps Technologies<br />Applications Architectures<br />Continuous Integration<br />Continuous Testing<br />Ephemeral Elastic Infrastructures<br />Continuous Delivery and Deployment<br />Metrics, Monitoring, Observability and Governance<br />DevOps Humans<br />Future Trends</p><p>This course explains the many aspects of DevOps engineering that leaders and practitioners can execute upon. While DevOps Foundation provides an overview of DevOps, this course will provide a closer look at the implementation process from an engineering perspective. It is an in depth view of the major aspects of engineering DevOps. An engineering approach is critical to DevOps journeys. This course provides the foundations of knowledge, principles and practices from a technical perspective needed to engineer a successful DevOps solution.</p></div><div id="course-pills-2"><h4>DevOps Engineering Introduction</h4><ul><li>DevOps Foundations</li><li>Principles and Practices</li><li>Related Frameworks</li><li>Performance and Benefits</li></ul><h4>DevOps Technology</h4><ul><li>Source and Artifacts Control</li><li>CI/CD pipelines</li><li>Tools and Toolchains</li><li>Application Release Automation</li><li>Value Stream Management</li></ul><h4>Applications Architectures and Continuous Integration</h4><ul><li>Application Architectures</li><li>Containers</li><li>Continuous integration</li></ul><h4>Continuous Testing</h4><ul><li>CT Tenets</li><li>Test creation &amp; TDD</li><li>Test acceleration</li><li>Test results</li><li>Test management</li><li>Test environment management</li></ul><h4>Ephemeral Elastic Infrastructures</h4><ul><li>Virtual and Cloud</li><li>Configuration management</li><li>Infra-as-code</li><li>Containers Orchestration</li><li>GitOps</li></ul><h4>Continuous Delivery and Deployment</h4><ul><li>Continuous Delivery and Deployment</li><li>Release Automation</li><li>Deployment Strategies</li></ul><h4>Metrics, Monitoring, Observability, Governance</h4><ul><li>DevOps Metrics</li><li>Monitoring</li><li>Observability</li><li>Governance</li></ul><h4>DevOps Engineering Humans</h4><ul><li>Culture</li><li>Team Topologies</li><li>Continuous Learning</li><li>Future DevOps Trends</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Engineering Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Engineering Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Learning & Development

DevOps

Design & Technology Courses (DT)

Continuous Professional Development (CPD)

FinOps

DevOps Engineering Foundation (DevOps Institute)


RSPH Level 4 Managing Food Safety and Hygiene for Manufacturing 
5 day training course, delivered via live webinar, with the trainer. 
Exam is taken in person at our location in central London
Next course
2nd, 3rd, 4th, 7th and 8th Oct 2024 
Exam date end Oct or early Nov 2024
Cost is £550 plus £29 for course materials. This course is VAT exempt. 
For full details, please see our website or give us a call



Kitchen Tonic Training Company and Food Safety Consultants

Level 4 Managing Food Safety and Hygiene Course

RSPH Level 4 Managing Food Safety and Hygiene Course (Manufacturing)

General Admission

RSPH Level 4 Managing Food Safety and Hygiene for Catering 
5 day training course, which you will attend online via a live webinar with the trainer.
Your exam will be scheduled for you in Central London, approximately 2-4 weeks after the online training finishes. This is to give you enough time to revise and prepare for the advance written exam. 
The next course dates are: 
2nd, 3rd, 4th, 7th and 8th Oct 2024 
Exam date end Oct or early Nov 2024
Cost is £550pp plus £29 for course materials
This course is VAT exempt
For full details, please see our website or give us a call. 



RSPH Level 4 Managing Food Safety and Hygiene (Catering)

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box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61647027d43fa" fr-original-style="" style="box-sizing: border-box;"><div data-node="61647027d43fb" fr-original-style="" style="box-sizing: border-box;"><div data-node="61647027d43fc" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658634d4916" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658634d4917" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658634d4918" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658634d4926" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="615c94acf2baf" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="615c94acf2bb0" fr-original-style="" style="box-sizing: border-box;"><div data-node="615c94acf2bb1" fr-original-style="" style="box-sizing: border-box;"><div data-node="615c94acf2bb2" fr-original-style="" style="box-sizing: border-box;"><div data-node="616485c3a345a" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="616485c3a345b" fr-original-style="" style="box-sizing: border-box;"><div data-node="616485c3a345f" fr-original-style="" style="box-sizing: border-box;"><div data-node="618176c4b1ba6" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61649ccb4d424" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61649ccb4d425" fr-original-style="" style="box-sizing: border-box;"><div data-node="61649ccb4d426" fr-original-style="" style="box-sizing: border-box;"><div data-node="61832062de813" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61659e2407a0e" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61659e2407a0f" fr-original-style="" style="box-sizing: border-box;"><div data-node="61659e2407a10" fr-original-style="" style="box-sizing: border-box;"><div data-node="6185669b94528" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Hi-Tech Training&nbsp;Preliminary Electronic Security (On-line Virtual Classroom &ndash; interact from Home &ndash; just like attending at our centre).</h3><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The Preliminary Electronic Security Course is an introductory (or revision) course designed to provide participants who have no previous Electrical or Electronics experience with the background skills required to attend the <a title="CCTV Installation Training Course" href="http://hitechtraining.ie/cctv-installation/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">CCTV Installation Course</a>, <a title="Access Control Course" href="http://hitechtraining.ie/access-control/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">Access Control Course&nbsp;</a>or <a title="Fire Alarm Foundation Course" href="http://hitechtraining.ie/fire-alarm-foundation/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">Fire Alarm Foundation Course</a>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course gives both an introduction to electronics and electronic security and shows how the two fields merge together. Ideal for a beginner wishing to learn more about this fascinating area. A large practical content is guaranteed. The day will be an excellent learning experience with a skilled instructor. It is a great introduction to the other courses we provide.</p></div></div><div data-node="6185667c857bd" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Hi-Tech Training Preliminary Electronic Security Course runs over 1 day. The next course (On-line Virtual Classroom) commences on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">Wednesday 2nd October at 10.00 am</span></strong>.</p></div></div></div><div data-node="61659e2407a1b" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span></div></div></div><div data-node="61659e2407a13" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61659e2407a14" fr-original-style="" style="box-sizing: border-box;"><div data-node="61659e2407a15" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165a1cfc9561" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through 1 online virtual classroom session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course.<br fr-original-style="" style="box-sizing: border-box;">(The kits may also be purchased by the learner&hellip;.see the&nbsp;<a href="http://hitechtraining.ie/product-category/alarm-access-cctv-courses/preliminary-electronic-security/" target="_blank" rel="noopener" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">Kits Page Link</a>&nbsp;for more details).<br fr-original-style="" style="box-sizing: border-box;">The kit consists of multimeter, battery, cables, connectors, components including resistors, diodes, fuses, LEDs, etc. Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid at least 7 days prior to course commencement to allow time to ship the kit in time for the course.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">* If attending the course from outside of Ireland the course practical training kit must be purchased via our online shop in time for delivery before course commencement. The equipment will then remain the property of the trainee.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for each course, we have a quick informal free 1 hr online meeting approx. 7 days prior to course commencement, to make sure that trainees get connected through Zoom properly, let them know what the virtual classroom will be like and go through any questions they may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc.) will be sent before the Informal Induction session.</p></div></div><div data-node="618567012fcbb" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the core elements that make up an Electronic Security system</li><li fr-original-style="" style="box-sizing: border-box;">Understand the role of electrics and electronics in Security</li><li fr-original-style="" style="box-sizing: border-box;">Study fundamental electric and electronics terminology.</li><li fr-original-style="" style="box-sizing: border-box;">Test basic electronic components, connectors and cables.</li><li fr-original-style="" style="box-sizing: border-box;">Construct basic electric and electronic circuits.</li><li fr-original-style="" style="box-sizing: border-box;">Become competent in the use of appropriate test equipment.</li></ul></div></div><div data-node="61659e2407a23" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Electronic Security Systems: &ndash; Introduction, core elements, uses and practical demonstrations.</li><li fr-original-style="" style="box-sizing: border-box;">Introduction to Electronics: &ndash; OHM&rsquo;s Law and related formulae, Insulators and Conduction, Series and Parallel Circuits, AC and DC, multiples and sub-multiples.</li><li fr-original-style="" style="box-sizing: border-box;">Relays: &ndash; Operation and Applications.</li><li fr-original-style="" style="box-sizing: border-box;">Test Equipment: &ndash; Analogue and Digital Multimeters.</li><li fr-original-style="" style="box-sizing: border-box;">How to test cables and connectors</li><li fr-original-style="" style="box-sizing: border-box;">Analogue and Digital technologies</li></ul></div></div></div></div></div><div data-node="61659e2407a1f" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61659e2407a20" fr-original-style="" style="box-sizing: border-box;"><div data-node="61659e2407a21" fr-original-style="" style="box-sizing: border-box;"><div data-node="61659e2407a22" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A Hi-Tech Training Certificate of course completion will be issued to participants who have fully attended the course.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Hi-Tech Training

The Preliminary Electronic Security Course is an introductory (or revision) course designed to provide participants who have no previous Electrical or Electronics experience with the background skills required to attend the CCTV Installation Course, Access Control Course or Fire Alarm Foundation Course.

The course gives both an introduction to electronics and electronic security and shows how the two fields merge together. Ideal for a beginner wishing to learn more about this fascinating area. A large practical content is guaranteed. The day will be an excellent learning experience with a skilled instructor. It is a great introduction to the other courses we provide.

Preliminary Electronic Security Course

Deposit Only

Full Price (including Deposit)

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Action has not only been taken against solicitors, but also other individuals who are not regulated by the SRA, whose breaches were so serious that the SRA felt compelled to take action.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">As all SRA enforcement action, from rebukes to fines, is published by the SRA, the potential financial and reputational impact upon firms may be felt by all staff, regardless of whether they had any direct involvement with the non-compliance.</span></p><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course will cover the following to assist support staff in understanding the fundamental aspects of AML.</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The basics of what AML is</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In scope / not in scope work for AML</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">POCA / TA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">PCPs - CDD &amp; EDD</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Clients</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risks &ndash; what could raise a risk?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting to the MLRO / MLCO</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tipping off</li></ul></span><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for support staff or legal practitioners wanting to understand the basics of AML.</span></p></span><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
Action has not only been taken against solicitors, but also other individuals who are not regulated by the SRA, whose breaches were so serious that the SRA felt compelled to take action. 
As all SRA enforcement action, from rebukes to fines, is published by the SRA, the potential financial and reputational impact upon firms may be felt by all staff, regardless of whether they had any direct involvement with the non-compliance.
This course will cover the following to assist support staff in understanding the fundamental aspects of AML.
The basics of what AML is
In scope / not in scope work for AML
POCA / TA
PCPs - CDD & EDD
Clients
Risks – what could raise a risk?
Reporting to the MLRO / MLCO
Tipping off
Target Audience
The online course is suitable for support staff or legal practitioners wanting to understand the basics of AML.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Anti-Money Laundering (AML)

Anti-Money Laundering (AML) Training For Support Staff Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text);">Facilitated by:<br fr-original-style="" style="box-sizing: border-box;">Teresa Nightingale, HIGN trustee and Income Generation &amp; Marketing Director at Wirral Hospice</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);">Networking session for hospices who undertake their own independent tree recycling campaigns (non-Just Helping).</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);">The session will discuss routing software and mapping.</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);">Suitable for those who work on Christmas tree recycling programmes: all levels.</p>

Facilitated by:
Teresa Nightingale, HIGN trustee and Income Generation & Marketing Director at Wirral Hospice
Networking session for hospices who undertake their own independent tree recycling campaigns (non-Just Helping).
The session will discuss routing software and mapping.
Suitable for those who work on Christmas tree recycling programmes: all levels.

Hospice Income Generation Network

Wed 2 Oct 2024: Christmas Tree Recycling for independent schemes (non-JustHelping)

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Kate Barker has worked in publishing for over twenty years as an agent, commissioning editor and ghostwriter. Before setting up her own company, Kate Barker Literary Agency, she spent ten years at Penguin, where she was an Editorial Director for Viking, acquiring fiction and non-fiction. She has also worked for Orion, Curtis Brown and for digital publisher Bookouture.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She is looking for commercial and reading group fiction for adults and would love to find an unputdownable thriller like Rosamund Lupton&#39;s <em fr-original-style="" style="box-sizing: border-box;">Three Hours</em>, a funny, heartbreaking contemporary novel like <em fr-original-style="" style="box-sizing: border-box;">Queenie</em> by Candice Carty-Williams or a romantic comedy with a unique premise like <em fr-original-style="" style="box-sizing: border-box;">The Flatshare</em> by Beth O&#39;Leary. She also loves historical fiction and series crime.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kate would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5,000 words) of your completed manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Kate is kindly offering one free session for low income/under-represented writers. </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 23 September 2024</strong></p>

LOOKING FOR: ADULT FICTION
Kate Barker has worked in publishing for over twenty years as an agent, commissioning editor and ghostwriter. Before setting up her own company, Kate Barker Literary Agency, she spent ten years at Penguin, where she was an Editorial Director for Viking, acquiring fiction and non-fiction. She has also worked for Orion, Curtis Brown and for digital publisher Bookouture.
She is looking for commercial and reading group fiction for adults and would love to find an unputdownable thriller like Rosamund Lupton's Three Hours, a funny, heartbreaking contemporary novel like Queenie by Candice Carty-Williams or a romantic comedy with a unique premise like The Flatshare by Beth O'Leary. She also loves historical fiction and series crime.
Kate would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5,000 words) of your completed manuscript in a single word document.
(In addition to the paid sessions, Kate is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 23 September 2024

I Am In Print

SOLD OUT! 2nd October Kate Barker #Agent121. Looking for: ADULT FICTION

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The audience for this course are data professionals and business intelligence professionals who want to learn how to accurately perform data analysis using Power BI. This course is also targeted toward those individuals who develop reports that visualize data from the data platform technologies that exist on both in the cloud and on-premises.</p><p></p><p></p><p>This course covers the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will show how to access and process data from a range of data sources including both relational and non-relational sources. Finally, this course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution.</p><p></p>Prerequisites<p></p><li>Understanding core data concepts.</li>  <li>Knowledge of working with relational data in the cloud.</li>  <li>Knowledge of working with non-relational data in the cloud.</li>   <li>Knowledge of data analysis and visualization concepts.</li>   <li>DP-900T00 Microsoft Azure Data Fundamentals is recommended<p></p></li></div><div id="course-pills-2"><h3>1 - Discover data analysis</h3> <ul> <li>Overview of data analysis</li> <li>Roles in data</li> <li>Tasks of a data analyst</li> </ul> <h3>2 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>3 - Get data in Power BI</h3> <ul> <li>Get data from files</li> <li>Get data from relational data sources</li> <li>Create dynamic reports with parameters</li> <li>Get data from a NoSQL database</li> <li>Get data from online services</li> <li>Select a storage mode</li> <li>Get data from Azure Analysis Services</li> <li>Fix performance issues</li> <li>Resolve data import errors</li> </ul> <h3>4 - Clean, transform, and load data in Power BI</h3> <ul> <li>Shape the initial data</li> <li>Simplify the data structure</li> <li>Evaluate and change column data types</li> <li>Combine multiple tables into a single table</li> <li>Profile data in Power BI</li> <li>Use Advanced Editor to modify M code</li> </ul> <h3>5 - Design a semantic model in Power BI</h3> <ul> <li>Work with tables</li> <li>Create a date table</li> <li>Work with dimensions</li> <li>Define data granularity</li> <li>Work with relationships and cardinality</li> <li>Resolve modeling challenges</li> </ul> <h3>6 - Add measures to Power BI Desktop models</h3> <ul> <li>Create simple measures</li> <li>Create compound measures</li> <li>Create quick measures</li> <li>Compare calculated columns with measures</li> </ul> <h3>7 - Add calculated tables and columns to Power BI Desktop models</h3> <ul> <li>Create calculated columns</li> <li>Learn about row context</li> <li>Choose a technique to add a column</li> </ul> <h3>8 - Use DAX time intelligence functions in Power BI Desktop models</h3> <ul> <li>Use DAX time intelligence functions</li> <li>Additional time intelligence calculations</li> </ul> <h3>9 - Optimize a model for performance in Power BI</h3> <ul> <li>Review performance of measures, relationships, and visuals</li> <li>Use variables to improve performance and troubleshooting</li> <li>Reduce cardinality</li> <li>Optimize DirectQuery models with table level storage</li> <li>Create and manage aggregations</li> </ul> <h3>10 - Design Power BI reports</h3> <ul> <li>Design the analytical report layout</li> <li>Design visually appealing reports</li> <li>Report objects</li> <li>Select report visuals</li> <li>Select report visuals to suit the report layout</li> <li>Format and configure visualizations</li> <li>Work with key performance indicators</li> </ul> <h3>11 - Configure Power BI report filters</h3> <ul> <li>Apply filters to the report structure</li> <li>Apply filters with slicers</li> <li>Design reports with advanced filtering techniques</li> <li>Consumption-time filtering</li> <li>Select report filter techniques</li> <li>Case study - Configure report filters based on feedback</li> </ul> <h3>12 - Enhance Power BI report designs for the user experience</h3> <ul> <li>Design reports to show details</li> <li>Design reports to highlight values</li> <li>Design reports that behave like apps</li> <li>Work with bookmarks</li> <li>Design reports for navigation</li> <li>Work with visual headers</li> <li>Design reports with built-in assistance</li> <li>Tune report performance</li> <li>Optimize reports for mobile use</li> </ul> <h3>13 - Perform analytics in Power BI</h3> <ul> <li>Explore statistical summary</li> <li>Identify outliers with Power BI visuals</li> <li>Group and bin data for analysis</li> <li>Apply clustering techniques</li> <li>Conduct time series analysis</li> <li>Use the Analyze feature</li> <li>Create what-if parameters</li> <li>Use specialized visuals</li> </ul> <h3>14 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>15 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>16 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>17 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans PL-300T00: Microsoft Power BI Data Analyst training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the PL-300T00: Microsoft Power BI Data Analyst course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Powerbi

Business Analytics & Intelligence

Microsoft Power BI

Microsoft Power Platform

Microsoft BI

Data Analyst

PL-300T00 Microsoft Power BI Data Analyst

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a three-hour course aimed at helping small charities achieve an appropriate level of data protection compliance in their activities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It addresses the needs of small charities by considering questions which the trainer has often been asked.</p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">What is personal data in your charity? Who does it relate to?</li><li fr-original-style="" style="box-sizing: border-box;">Is any of it really sensitive?</li><li fr-original-style="" style="box-sizing: border-box;">What do you use it for and how do you justify its use?</li><li fr-original-style="" style="box-sizing: border-box;">How long can you keep it?</li><li fr-original-style="" style="box-sizing: border-box;">Where do you keep it and where can you keep it?</li><li fr-original-style="" style="box-sizing: border-box;">What do you have to tell people? &hellip; let&rsquo;s write a privacy notice</li><li fr-original-style="" style="box-sizing: border-box;">What is a subject access request &hellip; and what do we do? (How about a procedure?)</li><li fr-original-style="" style="box-sizing: border-box;">Do you need policies?</li><li fr-original-style="" style="box-sizing: border-box;">What can go wrong?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is live online, using Zoom.</p>

This is a three-hour course aimed at helping small charities achieve an appropriate level of data protection compliance in their activities.
It addresses the needs of small charities by considering questions which the trainer has often been asked.
What is personal data in your charity? Who does it relate to?
Is any of it really sensitive?
What do you use it for and how do you justify its use?
How long can you keep it?
Where do you keep it and where can you keep it?
What do you have to tell people? … let’s write a privacy notice
What is a subject access request … and what do we do? (How about a procedure?)
Do you need policies?
What can go wrong?
This course is live online, using Zoom.

Computer Law Training

Charity

ICO (Information Commissioner's Office)

Straightforward GDPR training for small charities - because you want to get it right!

Data Protection (GDPR) for Small Charities

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. &nbsp;Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. &nbsp;You will also receive the PowerPoint slides, the agenda for the following week &amp; any homework set after each class. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional &ldquo;here&rsquo;s a textbook&rdquo; approach that lots of evening classes use. &nbsp;This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each learner is entitled to a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">free 15-minute introduction session</strong> on Zoom so that we can get to know each other and assess your current level. &nbsp;I will also talk you through the controls on Zoom if you are not familiar with how to use it. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is comprised of 10 x 1 hour sessions. &nbsp;The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere &amp; learn language skills in a social environment. &nbsp;If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses are designed to have practical application for travel &amp; learning for personal interest. &nbsp;I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn&rsquo;t overwhelming!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When a 10-week course finishes, it will be followed by three weeks of optional revision classes. &nbsp;After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my <a href="http://www.pronouncelanguages.co.uk/online-lessons" target="" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">private lessons</a> to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course.  </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This second course from Pronounce Languages is designed for those who have already taken our Absolute Beginners course, or those who already have some existing knowledge of Spanish. &nbsp;It is strongly recommended that you discuss your level with your tutor before taking this course if you have not completed a class with us before.</p>

Pronounce Languages

Spanish

Language Teaching

Teaching Online

Online Education

An exciting 10-week course to build your Spanish skills from scratch.  Practical applications for travel & conversation.  Enlarge your vocabulary, improve your grammar in a pain-free, step-by-step way, working with a tutor with 10+ years' experience & a small group of learners.

10-week Spanish course for Beginners (level 2)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Attention: This course is delivered over 2 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you&#39;re interested in the same course but delivered over 1 full day, please click&nbsp;</span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><a href="https://www.ask-sonia.com/training/other-brcgs-courses/gluten-free-auditor" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">here</u></a></span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">. Thank you.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">This training course has been designed for auditors to help gain an appreciation of celiac disease and non-celiac gluten sensitivity, understand the Gluten-Free Certification Program Global Standard requirements and to provide guidance on auditing a Gluten-Free Management System. Training for Issue 4 is now available and is a mandatory requirement for all Gluten-Free Certification Program certified auditors.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Auditors should have a minimum of 5 years&rsquo; experience in auditing food safety/ quality systems. This may include internal, 2nd party and 3rd party auditing. Must have valid lead auditor training certificate for any FSMS standard.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Assessment: 50 question exam (pass mark 75%)</p><h4 style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">At the end of this course, you will be able to:</h4><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify key objective evidence required to determine compliance with the Gluten-Free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Correctly complete auditor documentation.</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to effectively communicate a clear &ldquo;snap-shot&rdquo; regarding the operation and the levels of conformity.</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Recall GMPs relating to gluten management</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">List the individual components that make up the Gluten-free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify different gluten controls that must be implemented as part of a gluten-free management system</li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(243, 121, 52);">Note: This course is proposed as either 1 full day, or 2x half-days. Please carefully review the date &amp; time options before confirming your booking.</span></div>

Ask Sonia Limited

Food Safety

Auditor

Official BRCGS Gluten-Free Issue 4 for Auditors course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

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