10091 Professional Skills Course (PSC) courses

This course is aimed at those who analyse and identify asbestos from within samples collected on site

BOHS P903 - Management and control of evaporative cooling and other high risk industrial systems is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in Evaporative Cooling and other high risk Industrial type systems. It is a requirement of this course that candidates have successfully completed P901 - Legionella- Management and Control of Building Hot and Cold Water Services. Where both P901 and P903 courses are run on subsequent days or as a combined course then this prerequisite is waived.

The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: * Negotiate from a position of partnership, not competition * Deal more effectively and profitably with price objections * Identify and practise successful sales negotiating skills * Identify strengths and weaknesses as a sales negotiator * Understand different types of buyer behaviour * Learn to recognise negotiating tactics and stances * Apply a new and proven structure to their business negotiations * Identify and adapt for different behavioural styles * Be alert to unconscious (non-verbal) communication * Prepare and present a proposal at a final business negotiation stage * Project confidence and exercise assertiveness in all sales negotiations 1 PLANNING FOR SUCCESSFUL BUSINESS NEGOTIATIONS This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: * What kind of a negotiator are you? * Negotiation skills self-assessment and best practice * How to establish roles and responsibilities for both parties * How to identify and set objectives for both buyer and seller * How to research and establish the other person's position (business negotiation stance) 2 HOW TO STRUCTURE YOUR NEGOTIATIONS This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: * Learn and apply a formal structure to use when negotiating * How to establish short- and longer-term objectives and opportunities * How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations * Understanding of basic legal and organisational requirements 3 VERBAL NEGOTIATION SKILLS This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: * How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills * How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions * How best to propose and suggest ideas, using drawing-out skills 4 NON-VERBAL NEGOTIATION SKILLS This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: * Gaining rapport and influencing unconsciously * Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result * Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) * Recognising that business negotiations are precisely structured and agreements gained incrementally 5 PROPOSING AND 'PACKAGING' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: * How to identify the key variables that can be negotiated * The power and use of 'authority' within your negotiations * How to structure and present your proposal, ideas or quotation to best effect * The importance of when and how to identify and influence buyer's objections 6 DEALING WITH PRICE This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: * The three reasons that people will pay your asking price * How to set price in a competitive market * The key differences between selling and negotiating * Ten ways to present price more effectively and persuasively 7 GETTING TO 'YES': TACTICS AND STRATEGIES There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: * How to negotiate price and reduce discounting early in the process * How to recognise negotiating tactics and strategies in your customer or supplier * Key strategies, techniques and tactics to use in negotiation * The importance of follow-through and watching the details * How to deal with stalled business negotiations or competitor 'lock-out' 8 CASE STUDIES AND REVIEW This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: * Case studies * Question and answer * Planning worksheet * Negotiation 'toolkit' and check-list 9 PERSONAL ACTION PLANS Session highlights: * Identify the most important personal learning points from the programme * Highlight specific actions and goals * Flag topics for future personal development and improvement

P402 Surveying and sampling strategies for asbestos in buildings is the industry standard qualification for asbestos surveyors. In addition to holding the qualification, asbestos surveyors are required to undertake and provide evidence of annual refresher training. Previously, BOHS provided two Refresher courses for this purpose: P402RM (Management) and P402RRD (Refurbishment and Demolition). This new course, RP402 Refresher - Surveying and Sampling Strategies for Asbestos in Buildings, replaces P402RM and P402RRD. RP402 Refresher enables candidates to revise and update their knowledge on all types of asbestos surveys, and to receive a certificate of course completion by passing a written examination, which covers both the theory and practice of surveying for asbestos in buildings.

BOHS P904 - Management and control in leisure, display, therapy and other non-industrial systems is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in leisure, display, therapy and other non-industrial water systems. It is a requirement of this course that candidates have successfully completed P901- Legionella- Management and Control of Building Hot and Cold Water Services [Syllabus GM.1]. Where both P901 and P904 courses are run on subsequent days or as a combined course then this pre-requirement is waived.

Come and join Supported Loving's Community of Practice for anyone working with people with learning disabilities and/or autistic people delivering relationships and sex education, this can be formally groups or informally within your job role. Working in this area can be challenging but as a community we can grow and learn - there is always something new to learn! Each month we will take a topic to discuss and reflect upon what are the challenges and what has worked/ positive approaches. Each session will include a case study to explore , a section where we share our favourite resources to use on this topic and space to discuss our practice surrounding this topic. Please book on and lets get sharing :) This months topic- Dealing with staff anxiety  

This course provides the necessary knowledge, understanding and skills to persons who will knowingly disturb asbestos containing materials during the course of their work activities, including building maintenance workers and supervisory personnel, and building maintenance managers.

This course provides the theory, practical knowledge and skills required for use of microscopes and fibre counting to WHO rules, air sampling and four-stage clearance procedures. The course is based around 'HSG248 Asbestos: The Analysts Guide for Sampling, Analysis and Clearance Procedures'.

Leadership & Management bundle teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Leadership & Management bundle is a comprehensive, instructor-guided, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this Leadership & Management bundle are available online for you to learn at your own pace and fast-track your career with ease. This bundle includes the following courses: * Course 01: Leadership and Management * Course 02: Coaching and Mentoring (Gift Course) * Course 03: Life Coaching (Gift Course) Key Features * Accredited by CPD * Instant e-certificate * Fully online, interactive Leadership & Management course with audio voiceover * Self-paced learning and laptop, tablet, smartphone-friendly * 24/7 Learning Assistance * Discounts on bulk purchases Enrol now in this Leadership & Management course to excel! How You will be Benefited from Leadership & Management Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Leadership & Management Diploma * Module 1: Understanding Management and Leadership * Assessment Module 01 * Module 2: Leadership Theories * Assessment Module 02 * Module 3: Improving Management and Leadership Performance * Assessment Module 03 * Module 4: High Performance Teams * Assessment Module 04 * Module 5: Motivating Employees * Assessment Module 05 * Module 6: Organisational Skills * Assessment Module 06 * Module 7: Talent Management * Assessment Module 07 * Module 8: Succession Planning * Assessment Module 08 * Module 9: Business Process Management * Assessment Module 09 * Module 10: Communication Skills * Assessment Module 10 * Module 11: Negotiation Techniques * Assessment Module 11 * Module 12: Managing Meetings and Giving Feedback * Assessment Module 12 * Module 13: Managing Change * Assessment Module 13 * Module 14: Time Management * Assessment Module 14 * Module 15: Stress Management * Assessment Module 15 * Module 16: Emotional Intelligence in Leadership * Assessment Module 16 * Module 17: Managing Conflict * Assessment Module 17 * Module 18: Dealing with Office Politics * Assessment Module 18 * Module 19: Risk Management * Assessment Module 19 * Module 20: Corporate Responsibility and Ethics * Assessment Module 20 * Module 21:Microsoft Word, Excel, PowerPoint * Assessment Module 21 Coaching and Mentoring * Module 01: Introduction to Coaching and Mentoring * Module 02: Coaching and Mentoring: Objectives & Processes * Module 03: Ethical Aspects of Coaching and Mentoring * Module 04: Coaching and Mentoring Models * Module 05: Effective Communication Skills * Module 06: Personal Skills * Module 07: Management Skills * Module 08: Functional Skills Life Coaching * Module 01: Life Coaching: The Purpose and Fundamentals * Module 02: Develop Your Self-Awareness * Module 03: The Development of Core Beliefs and Managing Fears * Module 04: Life Coaching Types and Key Attributes of a Life Coach * Module 05: Understanding Emotional Intelligence * Module 06: Body Language and Communication Techniques * Module 07: A Structure for Client Work and Goal Setting * Module 08: Basic Principles for Business Development and Growth * Module 09: The Ethical Coach: Protect Yourself and Your Clients Accreditation All of our courses are fully accredited, including this Leadership & Management Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Leadership & Management. Certification Once you've successfully completed your Leadership & Management Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Leadership & Management Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 30 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Leadership & Management Course can be taken by anyone who wants to understand more about the topic. With the aid of this Leadership & Management course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Leadership & Management Course is ideal for: * Individuals aspiring for leadership roles in various industries. * Professionals seeking to enhance their management skills and performance. * Managers and team leaders aiming to improve team dynamics. * Entrepreneurs and business owners keen on effective organisational management. REQUIREMENTS Learners do not require any prior qualifications to enrol on this Leadership & Management Course. You just need to have an interest in Leadership & Management Course. CAREER PATH After completing this Leadership & Management Course you will have a variety of careers to choose from. The following job sectors of Leadership & Management Course are: * Project Manager - £40K to £70K/year. * HR Manager - £35K to £60K/year. * Business Development Manager - £30K to £60K/year. * Training and Development Manager - £35K to £60K/year. * Operations Manager - £35K to £65K/year. CERTIFICATES DIGITAL CERTIFICATE Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. HARD COPY CERTIFICATE Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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