5793 Personal Development courses delivered Online

This comprehensive course is a unique introduction to how a good Personality works as a great tool in making you a successful, happier and dynamic person. With this course, you will learn to adopt the right mindset needed to achieve success at both professional as well as personal areas of life. You will also develop interpersonal communication skills and promote your personal appearance. Discover the underpinning factors that contribute to your success, including the things that barriers to it. In addition to all of that, get a deeper understanding of the top-rated leadership skills that separate great leaders from the average ones. IN JUST 120 MINUTES, YOU WILL: * Improve your performance level and become an effective communicator * Be able to build and develop relationships and enhance your confidence level * Create a good impression about yourself on others * Recognize your hidden capabilities and tap your strengths * Identify and overcome the barriers to your succeed WHY CHOOSE THIS COURSE * Earn an e-certificate upon successful completion. * Accessible, informative modules taught by expert instructors * Study in your own time, at your own pace, through your computer tablet or mobile device * Benefit from instant feedback through mock exams and multiple-choice assessments * Get 24/7 help or advice from our email and live chat teams * Full Tutor Support on Weekdays COURSE DESIGN The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Video lessons * Online study materials * Mock exams * Multiple-choice assessment CERTIFICATION After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. THIS QUALIFICATION IS IDEAL FOR: * Managers * Team Leaders * Office Executives * Office Administrators * Employees * Businesspeople * Secretaries * Receptionists COURSE CONTENT Personality Training Course Overview 00:05:00 Managing Your First Impression 00:30:00 Interpersonal Communication Skills 00:15:00 Speaking with Impact 00:10:00 Maintaining Your Impression 00:05:00 Three Leadership Skills to Start Mastering Right Now 00:15:00 Mock Exam Mock Exam - Personality Training 00:20:00 Final Exam Final Exam - Personality Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. INTRODUCTION - FUNDAMENTALS OF AGILE * Why Agile? * Exercise 1a: Waterfall-Lean-Agile Simulation * History & Mindset: Understand how the agile approach arose. * The Agile Lifecycle * Introducing Agile to the organization * Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. * Establishing core hours - How will the team work during a day? * How to build end-to-end systems in early iterations * Exercise 1b: How to build end-to-end systems in early iterations * Planning and Managing Business Analysis Communication and Performance Agile and CMMI * Exercise 1c: Case Study Project ASSEMBLING THE TEAM ? SCRUM ROLES * Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. * Exercise 2a: Identify the ?Product Owner? * Identify Project Success Criteria * Exercise 2b: Review the Scrum Cheat Sheet * Establish your Agile team using RACI * Exercise 2c: Build the Scrum Team DEFINE THE PRODUCT AND PROJECT VISION * Envision the Product and Project outcomes * Exercise 3a: Review Agile Checklist * Project Chartering (Project Planning) * Assemble the Agile project team ? what are their responsibilities? * Compile the Product Backlog (Coarse-Grain Requirements) * Discuss how to Plan Sprints and Releases * Exercise 3b: Product Vision ? Goals and Strategies * Establish the Project ?time-box? * Exercise 3c: Create a Release Plan * Embrace the High-Level (Coarse-Grain) Plan * Managing different types of Personas on an Agile Project * Identifying and managing ?Information Radiators? * Planning in Agile Projects ? Common practices that work * Determine how the team will tracking and monitoring activities * Exercise 3c: Establish the Project Time-box TOOLS AND TECHNIQUES ? BUILDING THE SCRUM TASK BOARD * Communications * Exercise 4a: Discussion ? Tools and Techniques for Scrum * Planning, Monitoring and Adapting * Scrum Task Board * Exercise 4c: Create a Scrum Task board ? Identify work streams * Agile Estimating * Agile Analysis and Design * Burndown Chart * Team Velocity * Soft Skills Negotiation ESTIMATING AD PRIORITIZING EFFORT * Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). * Exercise 5a: Brainstorm Business Functionality * Establishing decision and acceptance criteria for user stories * Planning Poker * Exercise 5b: Estimate Effort (Coarse-Grain) * Prioritize themes and releases * Prioritize user stories * Exercise 5c: Confirm the Estimated Effort (Fine Grain) * Estimating team velocity * Preparing for change ? Is the organization ready? * Exercise 5d: Hold a daily Scrum and update the Scrum Task Board * Exercise 5e: Conduct a Scrum or Scrums PLAN THE ITERATION (SPRINT) * Sprint Zero activities * Elements of a successful Sprint Planning meeting * Create a Sprint Backlog * How to create a task board * Exercise 6a: Using the case study ? Review Iteration Planning Checklist * Create a Sprint plan ? Establishing Sprint success metrics * Exercise 6b: Discussion Sprint ?Zero? Activities * Define the vision and Iteration Requirements * Estimating the level of effort (LOE) with the team * Creating user Stories for the Product Backlog -Guidelines to consider * The art of slicing user stories * Exercise 6c: Review the Sprint Plan * Managing the Solution Scope and Requirements using 2-4 week Sprints * Exercise 6d: Adapting a change-driven Project plan that works * Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? * Finalize the Iteration Plan and how the team will operate RUNNING THE SPRINT - FROM PLANNING TO REVIEW AND RETROSPECTIVE * Managing your Scrums and setting expectations with your team * Exercise 7a: Using the case study ? Review the Review Planning checklist * Using Burndown charts to track progress * Exercise 7b: Using the case study ? Review the Review Retrospective checklist * Manage changes during the Sprint ? What questions to ask * Prepare for the Sprint Review * Exercise 7c: Review of roles - Quiz * Obtain Customer Acceptance of the Product Increment * Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints * Update the product backlog - Rework the High-Level (Coarse-Grain) Plan * Plan and Execute the next Sprint * Create an environment for continuous improvement ? Product, Process and People ADDITIONAL INFORMATION * Useful books and links on Agile

DESCRIPTION: It is primal importance for a company to learn about continues improvement within itself to survive and thrive in such a competitive niche. If you want to learn on how to improve your company status, then this Development with Lean Process is perfect for you. The course is designed for learners who have already completed the lean process improvement course. Here, you will learn about the importance of continuous improvement and the stages of improvement. It is an ideal step toward the path of learning and creating a workplace committed to continuous improvement. LEARNING OUTCOMES: * Relate about the consistent development with lean and what is all about * Elaborate the concepts of the regular progress cycle: recognize, Plan, Application, and Recheck * Implement Lean consistent development concepts for a case study * Show ideas for consistent progress ASSESSMENT: * At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. * Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. * Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. WHO IS THIS COURSE FOR? Development with Lean Process is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. REQUIREMENTS Our Development with Lean Process is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CAREER PATH After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Mock Exam Mock Exam- Development with Lean Process 00:20:00 Final Exam Final Exam- Development with Lean Process 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certified NLP Training and Business Coaching

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone engaged with teams or looking to live a more fulfilling life. Overview Upon successful completion of this course, participants will gain a new perspective on themselves and their emotions, and increase their value to society. In this course, participants will learn how beneficial becoming more self-aware can be and see how a highly self-aware person becomes more equipped to deal with daily life and its challenges. GETTING STARTED * Workshop Objectives * Action Plan WHAT IS THE SELF? * The Physical Self * The Emotional Self * The Mental Self * The Spiritual Self * Practical Illustration AWARENESS OF THE PHYSICAL SELF * Scanning * Progressive Relaxation * Physical Stressors * Exercise * Practical Illustration TIME MANAGEMENT * Organization * Goal Management * Priorities * Procrastination * Practical Illustration THE EMOTIONAL SELF * Validity of Emotions * Utility of Emotions * Emotional Arousal * Emotional Valence * Practical Illustration MOOD MANAGEMENT * Emotional Intelligence * Categories of Emotion * Increasing Arousal * Decreasing Arousal * Practical Illustration THE MENTAL SELF * Thinking Style * Learning Style * Personality * Stinking Thinking * Practical Illustration INTERPERSONAL AWARENESS * Addressing Different Thinking Styles * Addressing Different Learning Styles * Active Listening and Body Language * Transactional Analysis * Practical Illustration THE SPIRITUAL SELF * Mindfulness * Meditation * Cultivating Positivity * Gratitude * Practical Illustration LIMITATIONS OF SELF AWARENESS * Navel Gazing * Excessive Self Discipline * Developing Humility * Developing Empathy * Practical Illustration INDEPENDENCE VERSUS INTERDEPENDENCE * What is Interdependence? * Systems Theory * More Than the Sum of All Parts * Team Building * Practical Illustration WRAPPING UP * Words from the Wise ADDITIONAL COURSE DETAILS: Nexus Humans Improving Self Awareness training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Improving Self Awareness course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for application administrators, developers, IT leaders, and application architects. Overview As a result of attending this course, students should be able to configure, secure, and manage a Red Hat JBoss AMQ 7.0 broker to create and integrate message-driven applications. Red Hat© AMQ Administration (AD440) helps system administrators, architects, and developers acquire the skills they need to administer the message broker, Red Hat JBoss AMQ. Through numerous hands-on exercises, the student will create, configure, manage, and monitor broker instances including hardened, clustered brokers that provide high availability and failover. This course is based on Red Hat JBoss AMQ 7.0. Red Hat JBoss AMQ, part of the Red Hat application integration suite, provides application administrators, software architects, and developers the ability to integrate disparate applications in a decoupled manner using enterprise messaging paradigms. Providing a highly performant and robust message broker, router, and client libraries for numerous languages, Red Hat JBoss AMQ is the solution for asynchronous and synchronous messaging. Red Hat AMQ Administration (AD440) helps system administrators, architects, and developers acquire the skills they need to administer Red Hat JBoss AMQ. Through numerous hands-on exercises, the student will create, configure, manage, and monitor broker instances including hardened, clustered brokers that provide high availability and failover. COURSE INTRODUCTION * Introduce and review the course. INSTALL THE BROKER * Install JBoss AMQ, create a broker instance, and verify connectivity to the instance. CONFIGURATION * Configure message addresses and queues. SECURE ACCESS TO THE BROKER * Configure authentication, authorization, and encryption on the broker. CONFIGURE BROKER PERSISTENCE * Configure zero, file-based, and database-backed persistence. MANAGE BROKER RESOURCE CONSUMPTION * Configure the broker to limit memory and other resource consumption. IMPLEMENT BROKER CLUSTERING, HIGH AVAILABILITY, AND FAILOVER * Create a scalable and highly available cluster of brokers. MONITOR AND MANAGE THE BROKER * Monitor and manage broker resources using logging and the web console. ROUTE MESSAGES TO BROKERS * Install JBoss AMQ interconnect and configure routes to brokers. COMPREHENSIVE REVIEW OF RED HAT AMQ ADMINISTRATION * Configure Red Hat JBoss AMQ brokers and verify proper operation.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and individuals who need to recognize and overcome anxiety occurring in the workplace. Overview Upon successful completion of this course, participants will be able to identify workplace anxiety and learning powerful coping strategies to help work with anxiety, rather than against it. In this course, participants will learn resources and effective skills that will help them recognize and manage anxiety in the workplace. GETTING STARTED * Workshop Objectives * Action Plan TYPES OF ANXIETY * Generalized Anxiety Disorder * Social Anxiety * Panic Disorder * Phobias * Obsessive-Compulsive Disorder * Practical Illustration PHYSICAL SYMPTOMS * Rapid Heartbeat * Panic Attack * Headache * Trembling or Shaking * Digestive Discomfort * Practical Illustration ANXIETY TRIGGERS * Fear of the Unknown * Fear of Conflict or Confrontation * Holding in Feelings * Public Speaking * Perfectionism * Practical Illustration ANXIETY VS. NERVOUSNESS * Determining the Cause * The Duration of Symptoms * Intensity of Symptoms * Interfering With Life * Levels of Anxiety * Practical Illustration RECOGNIZING ANXIETY IN OTHERS * Avoiding Social Situations * Difficulty Accepting Negative Feedback * Difficulty Focusing on Tasks * Irrational Fears * Offering Support * Practical Illustration COPING STRATEGIES (I) * Keeping a Journal * Power of Positive Thinking * Creating a ?Me? Place * Establish Attainable Goals -- Rule Practical Illustration COPING STRATEGIES (II) * Talk With Friends and Family * Get Enough Sleep * Eating Well and Exercise * Breathing Exercises * Begin Small and Build Up to Larger Challenges * Practical Illustration ACKNOWLEDGE THE SITUATION * It?s OK to Make a Mistake * Accept the Situation, and Move On * Ending the Cycle * Identify the Trigger * You?re Not Alone * Practical Illustration THE POSITIVE ASPECTS * Alerts Us to Danger * Improves Self-Awareness * Great Motivator * Prevent Mistakes * Empathetic and Understanding * Practical Illustration WHEN TO SEEK EXTRA HELP? * Feeling Overwhelmed * Physical Changes * Unable to Work or Function * Experiencing Panic Attacks * Feelings of Irritability * Practical Illustration WRAPPING UP * Words From the Wise ADDITIONAL COURSE DETAILS: Nexus Humans Managing Workplace Anxiety training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Workplace Anxiety course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for IS Security Officers Privacy Officers Health IS Managers Risk Managers Information Security Managers Compliance and Privacy Officers Overview Upon completion, the student will be ready to take the Certified Healthcare Information Systems Security Practitioner exam by mile2. In addition, at the end of the CHISSP course, the student will be versed with best practices in the healthcare industry and will be able to establish a framework with current best practices in respects to privacy, regulation and risk management. The Certified Healthcare IS Security Practitioner, C)HISSP certification course covers the skills and knowledge to implement the best IT healthcare practices, as well as, regulatory compliance and standards in the healthcare industry. Because of growing industry regulations and privacy requirements in the healthcare industry, the C)HISSP was developed by Mile2. Graduates of this course have become vital in managing and protecting healthcare data and are tasked to protect patient information by implementing, managing, and assessing proper IT controls for patient health information integrity. COURSE OUTLINE * Intro to the Healthcare Industry * Regulatory Environment * Healthcare Privacy and Security Policies * Information Governance * Risk Management * Third-Party Risk Management

Duration 4 Days 24 CPD hours This course is intended for This course is designed for technical professionals who require the skills to administer IBM© MQ queue managers on distributed operating systems, in the Cloud, or on the IBM© MQ Appliance. Overview Describe the IBM© MQ deployment optionsPlan for the implementation of IBM© MQ on-premises or in the CloudUse IBM© MQ commands and the IBM© MQ Explorer to create and manage queue managers, queues, and channelsUse the IBM© MQ sample programs and utilities to test the IBM© MQ networkEnable a queue manager to exchange messages with another queue managerConfigure client connections to a queue managerUse a trigger message and a trigger monitor to start an application to process messagesImplement basic queue manager restart and recovery proceduresUse IBM© MQ troubleshooting tools to identify the cause of a problem in the IBM© MQ networkPlan for and implement basic IBM© MQ security featuresUse accounting and statistics messages to monitor the activities of an IBM© MQ systemDefine and administer a simple queue manager cluster This course provides technical professionals with the skills that are needed to administer IBM© MQ queue managers on distributed operating systems and in the Cloud. In addition to the instructor-led lectures, you participate in hands-on lab exercises that are designed to reinforce lecture content. The lab exercises use IBM© MQ V9.0, giving you practical experience with tasks such as handling queue recovery, implementing security, and problem determination. DESCRIBE THE IBM© MQ DEPLOYMENT OPTIONS PLAN FOR THE IMPLEMENTATION OF IBM© MQ ON-PREMISES OR IN THE CLOUD USE IBM© MQ COMMANDS AND THE IBM© MQ EXPLORER TO CREATE AND MANAGE QUEUE MANAGERS, QUEUES, AND CHANNELS USE THE IBM© MQ SAMPLE PROGRAMS AND UTILITIES TO TEST THE IBM© MQ NETWORK ENABLE A QUEUE MANAGER TO EXCHANGE MESSAGES WITH ANOTHER QUEUE MANAGER CONFIGURE CLIENT CONNECTIONS TO A QUEUE MANAGER USE A TRIGGER MESSAGE AND A TRIGGER MONITOR TO START AN APPLICATION TO PROCESS MESSAGES IMPLEMENT BASIC QUEUE MANAGER RESTART AND RECOVERY PROCEDURES USE IBM© MQ TROUBLESHOOTING TOOLS TO IDENTIFY THE CAUSE OF A PROBLEM IN THE IBM© MQ NETWORK PLAN FOR AND IMPLEMENT BASIC IBM© MQ SECURITY FEATURES USE ACCOUNTING AND STATISTICS MESSAGES TO MONITOR THE ACTIVITIES OF AN IBM© MQ SYSTEM DEFINE AND ADMINISTER A SIMPLE QUEUE MANAGER CLUSTER

Duration 4 Days 24 CPD hours This course is intended for This intermediate course is designed for technical support personnel who implement, operate, and perform day-to-day administration of IBM MQ V8 on z/OS. Overview Describe message-oriented middleware and the capabilities it must provideIdentify the key components of IBM MQ for z/OSSummarize the responsibilities of the IBM MQ administratorConfigure IBM MQ IBM V8 for z/OSEnable IBM MQ for z/OS eight-byte RBA and buffers above 2 GBDemonstrate how to create and change queues and place and retrieve messages from a queueDefine and demonstrate how to set up and work with distributed queuingDifferentiate between an IBM MQ queue manager and an IBM MQ clientDescribe and demonstrate how to set up an IBM MQ clusterContrast point-to-point and publish/subscribe messaging stylesDescribe shared queues and queue sharing groupsSummarize IBM MQ for z/OS recovery and restart activitiesDemonstrate how to use IBM MQ events for monitoringSummarize performance considerationsDescribe security considerations for IBM MQ for z/OSDescribe and implement connection authentication and channel authorizationIdentify correct problem determination techniques for IBM MQ for z/OSSummarize basic use and configuration of IBM MQ Managed File TransferDescribe IBM MQ support for CICS and IMS interfaces This course provides the skills that are necessary to configure and manage an IBM MQ V8 queue manager on z/OS. Through lectures and hands-on lab exercises, students learn how to install, customize, operate, and administer IBM MQ V8. COURSE OUTLINE * Course introduction * IBM MQ review * IBM MQ architecture, installation, and configuration * Exercise: Configuring an IBM MQ for z/OS queue manager * IBM MQ for z/OS administrative interface options * Exercise: Working with queues * Distributed queuing * Exercise: Working with channels * IBM MQ clients * Exercise: Working with IBM MQ clients * IBM MQ cluster basics * Exercise: Working with IBM MQ clusters * Publish/subscribe basics * Exercise: Publish/subscribe basics * Queue sharing groups * Using IBM MQ events and the dead-letter queue utility * Exercise: Working with IBM MQ events * Security considerations * Exercise: Security * Problem determination * IBM MQ Managed File Transfer * Exercise: IBM MQ Managed File Transfer configuration for z/OS * IBM MQ for z/OS backup, recovery, and related file tasks * Exercise: Working with file handling utilities * Support for CICS, IMS, and HTTP applications * Course summary