89 Networking courses in Royston, South Yorkshire

COURSE INFORMATION In today's evolving landscape, pharmacovigilance (PV) systems face ongoing challenges due to global, national, and company-specific events. This course focuses on developing personnel equipped to navigate these complexities and improve the safe use of medicinal products. We emphasise continuous global thinking, communication, and strategic planning, ensuring adaptability across various levels. The course explores maintaining PV system functionality while adhering to regulatory requirements. Participants will apply European regulatory standards to enhance and sustain PV system effectiveness, contributing to improvement initiatives and ensuring operational integrity. The course covers PV system intricacies, regulatory compliance, and a 'systems approach' for auditors, quality assurance personnel, and PV practitioners. Through presentations and workshops, attendees gain insights into implementing and maintaining an effective PV system. WHO SHOULD ATTEND? * Auditors * Pharmacovigilance Quality System Managers * Pharmacovigilance scientists * The QPPV. COURSE BENEFITS Throughout the course delegates will explore application of the legal requirements for the PV system and quality system and how to assure these systems. They will demonstrate their ability to contribute to: * A systematic investigation of the pharmacovigilance system and its quality system * Examination of how the pharmacovigilance system and quality system interact to achieve compliance. * The risk-based approach to auditing the PV system and quality system * The maintenance of 'inspection readiness' * Explore how to investigate the complex PV system * Discussions about how to monitor and maintain the PV system and assure compliance. COURSE OBJECTIVES CLARIFY WHAT HAS TO BE DONE: * Explore application of the legal requirements. EXPLORE HOW TO DO WHAT HAS TO BE DONE: * Adopt a systemic approach to systematically investigate or implement and maintain the PV system and quality system * Examine how a compliant PV system and a compliant quality system interact to achieve compliance with regulatory requirements for PV * Explore how to investigate the complexity of the PV system. DISCUS HOW TO IDENTIFY WHAT IS MISSING OR WHAT NEEDS TO BE IMPROVED: * Discuss how to monitor and maintain the PV system and assure compliance. THIS COURSE WILL ASSIST DELEGATES WITH: * An understanding of key system principles, * A practical approach to implementing, maintaining and monitoring the PV system and its quality system * A procedure to share expertise to increase efficiency and confidence. THIS COURSE IS STRUCTURED TO ENCOURAGE DELEGATES TO: * Discuss and develop ideas -  Share knowledge and experiences -  Solve specific problems.  BY THE END OF THE COURSE DELEGATES WILL BE ABLE TO: * Understand better the pharmacovigilance system, its quality system and how the components interact to achieve the objectives of pharmacovigilance * Investigate, and analyse the pharmacovigilance system and to identify what is missing and what needs to be improved. -------------------------------------------------------------------------------- TUTORS Tutors will be comprised of (click the photos for biographies): JANA HYANKOVA Head of PV Department, IVIGEE Services a.s. -------------------------------------------------------------------------------- PROGRAMME Please note timings may be subject to alteration. DAY 1 08:30 WELCOME, REGISTRATION, COURSE OBJECTIVES AND INTRODUCTION TO WORK GROUPS Housekeeping notices, meet other delegates, explore how to work in your work group, course objectives. Clarify the definition and objectives of Pharmacovigilance. 09:30 THE REGULATORY FRAMEWORK FOR PHARMACOVIGILANCE Identify the relevant regulations and directives. Explore GVP guidance, structure of the modules and standard format of each module. 10:00 THE PHARMACOVIGILANCE SYSTEM Exploration of how to organise what has to be done, communications. Exploration of the structures and processes for pharmacovigilance. 10:30 BREAK 11:00 WORKSHOP 1 AND FEEDBACK Exploring an organisational model of the pharmaceutical company- cooperation between PV and other stakeholders. 12:00 THE QUALITY SYSTEM FOR PHARMACOVIGILANCE Exploration of the structures, processes for the PV quality system and discussion of how it interacts with the pharmacovigilance system to meet the objectives of pharmacovigilance effectively and efficiently. 13:00 LUNCH 14:00 WORKSHOP 2 AND FEEDBACK The quality system puzzle. Explore the organisation of the PV quality system and how it interacts with the PV system. 14:30 THE QUALITY SYSTEM FOR PHARMACOVIGILANCE Exploration of the structures processes for the PV quality system and discussion of how it interacts with the pharmacovigilance system to meet the objectives of pharmacovigilance effectively and efficiently. 15:00 DESCRIPTION OF PV SYSTEM 15:30 BREAK 15:30 WORKSHOP 3 AND FEEDBACK The quality system puzzle Explore the organisation of the PV quality system and how it interacts with the PV system. 16:00 THE PHARMACOVIGILANCE SAFETY MASTER FILE Construction of the Pharmacovigilance System Master File and its purpose. 17:00 WORKSHOP 3 AND FEEDBACK Description of PV System. 18:00 END OF DAY DAY 2 08:30 DRUG SAFETY IN THE CLINICAL TRIAL ENVIRONMENT - PART 1 Information flow and responsibilities of the sponsor. 09:30 WORKSHOP 4 AND FEEDBACK Drug Safety in the Clinical Trial environment: Information flow and responsibilities of the sponsor. 10:30 BREAK 11:00 DRUG SAFETY IN THE CLINICAL TRIAL ENVIRONMENT - PART 2 Information flow and responsibilities of the sponsor. 12:00 LUNCH 13:00 WORKSHOP 5 AND FEEDBACK Drug Safety in the clinical trial environment: Information flow and responsibilities of the sponsor. 13:30 PROCESSING OF SAFETY DATA Exploration of safety data processing, verification, validation, follow up, formatting and collation, reporting requirements, quality and data management. 15:00 BREAK 15:30 EUDRAVIGILANCE Exploration of how EudraVigilance supports the PV system. 16:15 SIGNAL DETECTION AND EVALUATION/RISK BENEFIT ASSESSMENT: PHARMACOVIGILANCE RISK ASSESSMENT COMMITTEE (PRAC): What is a signal? What are the regulatory requirements? How is signal detection and evaluation conducted? Qualitative and quantitative methods of signal detection. Risk benefit assessment. 17:00 RISK MANAGEMENT PLANS A cornerstone of Pharmacovigilance safety communications, direct healthcare professional communication 18:00 END OF DAY DAY 3 08:30 THE PHARMACOVIGILANCE RISK ASSESSMENT COMMITTEE (PRAC) Exploration of how good practice is achieved. Composition, role and responsibilities. Examples of referrals. 09:15 DEVELOPMENT SAFETY UPDATE REPORTS (DSURS): Regulatory requirements, exploring good practice, report format, reference safety information, schedule of submission, analysis evaluations and distribution. 10:00 PERIODIC SAFETY UPDATE REPORTS (PSURS)/PERIODIC BENEFIT RISK EVALUATION REPORTS (PBRERS) Regulatory requirements, exploring good practice, report format, reference safety information, schedule of submission, analysis evaluations and distribution. 10:30 BREAK 11:00 PERIODIC SAFETY UPDATE REPORTS (PSURS)/PERIODIC BENEFIT RISK EVALUATION REPORTS (PBRERS) Regulatory requirements, exploring good practice, report format, reference safety information, schedule of submission, analysis evaluations and distribution. 12:00 WORKSHOP 6 AND FEEDBACK To explore the compilation and submission of the PSUR. 13:00 LUNCH 13:30 ROLE OF THE QPPV Exploration of the legal responsibilities of the QPPV and the MAH. 14:30 BREAK 15:00 WORKSHOP 7 AND FEEDBACK To explore the challenges faced by the QPPV. 15:30 END OF COURSE -------------------------------------------------------------------------------- EXTRA INFORMATION Face-to-Face Course COURSE MATERIAL This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. THE ADVANTAGES OF THIS INCLUDE: * Ability for delegates to keep material on a mobile device< * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course Access to an online course group to enhance networking You will need a stable internet connection, a microphone and a webcam. CPD POINTS 23 Points   DEVELOPMENT LEVEL Develop

NETWORKING MICROSOFT SYSTEMS COURSE DESCRIPTION A hands-on course covering the network aspects of Microsoft systems. The course progresses from basic TCP/IP tools and configuration settings through to advanced security considerations finishing with an overview of Exchange and IIS. Hands on sessions are based on a choice of Windows Server 2003 or Windows 2000 server and Windows XP or Windows 2000 professional. Customised versions with other Microsoft platforms are also available. WHAT WILL YOU LEARN * Design networks with consideration for Microsoft issues such as logons. * Design, configure and troubleshoot TCP/IP, DNS, WINS and DHCP. * Configure security features such as PKI and IPSec. * Describe the Windows TCP/IP implementation details. NETWORKING MICROSOFT SYSTEMS COURSE DETAILS * Who will benefit: Anyone working with Microsoft systems. * Prerequisites: TCP/IP foundation for engineers Supporting Windows ( XP or 2000 or 2003) * Duration 5 days NETWORKING MICROSOFT SYSTEMS COURSE CONTENTS * Configuring network cards PnP, resources, Ethernet cards, wireless cards, dial up networking, other cards, Ethernet settings, layer 2 QoS. * Configuring and supporting IP Basic IP settings, advanced IP settings, advanced TCP settings, DrTCP and registry settings, security * DHCP DHCP server, authorising the DHCP service, DHCP client, DHCP relays, Address pools, options, lease duration's, Integrating with DNS. * Microsoft networking overview Workgroups and domains, Domain controllers, the logon process in a network, the role of Active Directory, synchronisation, protocol stacks and bindings. * Accessing file and print resources Shared folders, permissions, network printers, browsing, NetBIOS, SMB. * WINS Servers, clients, Client registration, renewing and releasing of names. NetBIOS node types. * DNS1 Overview, Primary and secondary servers, DDNS, zones, resource records. * The browser service Master, backup and other browser roles, elections, announcements, recovery from failure, Inter subnet browsing. * TCP/IP implementation details Dead gateway detection, Multi homing, multicasting, MTU path discovery, registry settings, QOS and RSVP, Windows as a router, performance implications of Microsoft services. * Internet Access Options, NAT, Firewall capabilities and Proxy server, Internet Authentication Service. * Remote Access Installing, RAS servers. RAS process, protocols * Security: PKI PPTP, L2TP, What is IPSec, configuring IPSec. * Security: VPNs PPTP, L2TP, What is IPSec, configuring IPSec. * Other Microsoft networking services & tools Netmeeting, instant messaging, white boarding, document collaboration, video conferencing Microsoft Exchange, IIS, Directory replication, SNMP, Net Monitor, integration with other platforms.

OVERVIEW Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. This one day course will teach you how to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation. DESCRIPTION This training course will help your participants build a professional reputation and develop a network of connections through the two key methods available to them; face-to-face and online. Attendees will discover how to effectively combine these two approaches and create a strategy for networking success that will generate their own community and actively grow their personal network. This will result in an improved performance in their approach to networking and consequently provide opportunities and prospects that will increase their business success. The training provides them with the tools and techniques to both plan a successful, strategic approach to networking and develop their personal communication skills, which will ensure they build effective business relationships. Topics covered: * Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off, as well as some personal revelations about networking. * Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital. * Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development. * Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each. * Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums. * Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages. * Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills. * Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room. * Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional. * Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness. * The Follow-Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow-up email and a chance to develop their own. * Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.   WHO SHOULD ATTEND Anyone who is looking to improve their networking performance, or the networking performance of a management or sales team. REQUIREMENTS FOR ATTENDEES No pre-requisites required.

This workshop will provide participants with the insight and skills to be more effective business networkers, face-to-face and online. The approach taken is to build on the strengths people already have and their successes. It is easier to develop what you already have than to try and develop skills that do not come easily. Being yourself is the most effective tool for business networking and building relationships. This course will help those attending: * Appreciate the importance of networking, and different forms of networking * Understand the dynamics of communication that are specific to networking * Become more confident and assured when 'working' a room * Improve their influencing skills, especially with people who are experts and in positions of authority * 'Sell' themselves and promote their company * Identify and manage their profiles using online social networking sites * Use effective follow-up to maintain active contacts and connections * Select the correct networking groups, clubs and events * Create their own personal network 1 THE IMPORTANCE, AND DIFFERENT TYPES, OF NETWORKING * Personal objectives and introductions * Test networking session * Examples of the importance, purpose and format of various types of networking, and benefits you can expect 2 HOW TO WORK A ROOM - PREPARATION AND STRATEGY * Three things to know before you attend any event * Non-verbal communication and art of rapport * Breaking the ice - worked examples with practical demonstration 3 COMMUNICATION DYNAMICS IN NETWORKING - THE POWER OF THE LISTENING NETWORKER * Why it is better to listen than talk * Effective questioning and active listening * Creating a natural and engaging conversation, 1-2-1 and in a larger group 4 ASSUMPTIONS WHEN NETWORKING * How to use the 'instant judgement' of others to your advantage * What assumptions are you making? * How to keep an open mind 5 BUSINESS NETWORKING ETIQUETTE * Meeting and greeting at a business networking event - approaching complete strangers and introducing yourself * Socialising: joining and leaving groups easily * Making a good first impression in 30 seconds * The use of status when networking 6 MAKING CONNECTIONS * Asking for cards, contact details and referrals * Gaining a follow-up commitment * Some tips and tricks 7 BUSINESS NETWORKING REHEARSALS * Practice sessions 8 PERSONAL BUSINESS NETWORKING ONLINE * Overview of different types of networking sites - there is a lot more out there than just Facebook! * Examples of creating an effective profile * Using social networking effectively - case studies and application * 'Advanced' applications - blogs, articles, twitter, feeds, etc. * Online demonstration and examples 9 BUILDING RELATIONSHIPS - FOLLOW-UP AND FOLLOW-THROUGH * Maintaining a good database * Developing a contact strategy with different types and levels of contact * How to analyse your contact base

UNIX NETWORKING TRAINING COURSE DESCRIPTION A course covering the complete range of standard UNIX networking products from the basic TCP/IP configuration through DNS, NIS, NFS and Samba. Hands-on exercises follow most theory sessions. WHAT WILL YOU LEARN * Install and configure fundamental network services. * Describe TCP/IP, Apache, DNS, NIS, NIS+, NFS, Samba and sendmail. * Configure and administrate TCP/IP. * Install and administrate a DNS server. * Configure and administrate a NIS+ network. * Administrate NFS. * Setup a sendmail server. UNIX NETWORKING TRAINING COURSE DETAILS * Who will benefit: System Administrators. Network Administrators. * Prerequisites: Linux engineer certification 1 (LPIC-2) * Duration 5 days UNIX NETWORKING TRAINING COURSE CONTENTS * Organizing Email Services The UNIX Mail System, Mail Transfer Agent, Mail Delivery Agent, Mail User Agent, Email Protocols, SMTP, POP, IMAP, Using Email Servers, Sendmail, Postfix, Local Email Delivery, Procmail Basics, Sieve, Remote Email Delivery, Courier, Dovecot. * DNS DNS and BIND, Configuring a DNS Server, Starting, Stopping, and Reloading BIND, Configuring BIND Logging, Creating and Maintaining DNS Zones, BIND Zone Files, Managing BIND Zones, Securing a DNS Server, ailing BIND, DNSSEC, TSIG, Employing DANE. * Offering Web Services Web Servers, HTTP, The Apache Web Server, Installing and configuring Apache, Hosting Dynamic Web Applications, Secure Web Servers, Proxy Servers, Installing and configuring Squid, Configuring Clients, Nginx Server, Installing Nginx, Configuring Nginx. * Sharing Files Samba, Configuring Samba, Troubleshooting Samba, NFS, Configuring NFS, Securing NFS, Troubleshooting NFS, FTP Servers, Configuring vsftpd, Configuring Pure-FTPd. * Managing Network Clients Assigning Network Addresses, DHCP, UNIX DHCP Software, Installing and configuring a DHCP Server and clients, Authentication Service, PAM Basics, Configuring PAM, PAM Application Files, Network Directories, LDAP Basics, OpenLDAP Server, LDAP Clients. * Setting Up System Security Server Network Security, Port Scanning, Intrusion Detection Systems, External Network Security, iptables, Routing in UNIX, Connecting Securely to a Server, OpenSSH, OpenVPN, Security Resources, US-CERT, SANS Institute, Bugtraq.

NETWORK DEVOPS COURSE DESCRIPTION This course is not a soft skills course covering the concepts of DevOps but instead concentrates on the technical side of tools and languages for network DevOps. Particular technologies focussed on are ansible, git and Python enabling delegates to leave the course ready to starting automating their network. Hands on sessions follow all major sections. More detailed courses on individual aspects of this course are available. WHAT WILL YOU LEARN * Evaluate network automation tools. * Automate tasks with ansible. * Use git for version control. * Use Python to manage network devices. * Use Python libraries for network devices. NETWORK DEVOPS COURSE DETAILS * Who will benefit: Administrators automating tasks. * Prerequisites: TCP/IP Foundation * Duration 5 days NETWORK DEVOPS COURSE CONTENTS * What is DevOps Programming and automating networks, networks and clouds, AWS, OpenStack, SDN, DevOps for network operations. * Initial configuration Configuring SSH, ZTP, POAP. Hands on Initial lab configuration. * Getting started with ansible The language, the engine, the framework. Uses of ansible, orchestration. The architecture, Controlling machines, nodes, Agentless, SSH, modules. Configuration management, inventories, playbooks, modules, roles. Hands on Installing ansible, running ad hoc commands. * Ansible playbooks ansible-playbook, YAML, plays, tasks, handlers, modules. Playbook variables. Register module, debug module. Hands on Running playbooks. * Ansible Inventories /etc/ansible/hosts, hosts, groups, static inventories, dynamic inventories. Inventory variables, external variables. Limiting hosts. Hands on Static inventories, variables in inventory files. * Ansible modules for networking Built in modules, custom modules, return values. Core modules for network operations. Cisco and/or Juniper modules. ansible_connection. Ansible 2.6 CLI. Hands on Using modules. * Ansible templating and roles aConfiguration management, full configurations, partial configurations. The template module, the assemble module, connection: local, Jinja2 templates, variables, if, for, roles. Hands on Generating multiple configurations from a template. * Network programming and modules Why use Python? Why use ansible? alternatives, ansible tower, Linux network devices. * Programming with Python Python programming Functions. Classes, objects and instances, modules, libraries, packages. Python strings, Python file handling, pip list, pip instal. Hands on Python programming with pyping. * More Python programming Functions. Classes, objects and instances, modules, libraries, packages. Python strings, Python file handling, pip list, pip install. Hands on Python programming with pyping. * Git Distributed version control, repositories, Git and GitHub, Alternatives to GitHub, Installing git, git workflows, creating repositories, adding and editing files, branching and merging, merge conflicts. Hands on working with Git. * Python and networking APIs, Sockets, Telnetlib, pysnmp, ncclient, ciscoconfparse. * Paramiko SSH and Netmiko Integrating Python and network devices using SSH. Netmiko, Netmiko methods. Hands on Netmiko. * NAPALM What is NAPALM, NAPALM operations, getters, Replace, merge, compare, commit, discard. Hands on Configuration with NAPALM. Integrating ansible and NAPALM. * Python and REST REST APIs, enabling the REST API. Accessing the REST API with a browser, cURL, Python and REST, the request library. Hands on Using a REST API with network devices.

Many people have a misconception about networking events, and lose out on new business opportunities as a result. They either don't appreciate the real benefits and techniques of networking and don't attend events, or they attempt to 'sell on the first date', causing resentment. You can either attempt to make a sale for a quick buck (which is particularly likely to backfire at a networking event), or you can try to open a long-term relationship, creating new opportunities and a high lifetime value customer (which is how it's meant to be done). Networking, when done properly, is an excellent tool for referrals. But you have to appreciate that it's done on the basis of giving rather than receiving and this doesn't always come naturally to sales professionals. The old saying that it's about getting to 'know, like and trust' is still true. This workshop is about having your prospects and customers getting to know, like and trust you, and building that lifetime value as a result. By the end of this programme, participants will be able to: * Understand what networking is - networking etiquette * Know how and where to network * Clarify their objectives - why network * Use the 4 basic questions to start a conversation * Build rapport quickly and easily * Answer the question 'What do you do?' effectively in a few seconds * Deliver a 60-second pitch * Break into a group * Prepare for a network meeting * Identify opportunities * Use tools to assist in networking 1 INTRODUCTION * Aims and objectives 2 WHAT IS NETWORKING? * Why network - objectives and goal setting * Networking etiquette * Preparation - online and offline tools to use * Identify networking opportunities - where to network * Know what you have to offer * 'Know, like and trust' - the process 3 WHAT DO YOU DO? * Answer in 5-10 seconds * Create and deliver a 60-second pitch * Who is your target market? 4 STARTING A CONVERSATION * Breaking into a group * Building rapport * The 4 questions to start a conversation * Moving on 5 COMMUNICATE AND ENGAGE * LISTEN - 4 types of listening skill * Ask powerful questions * Influence - don't sell * What can you do to help others - give to get 6 POWER OF REFERRALS * Who can give you referrals? * When to give or ask for referrals * Have a referral system * Showing appreciation 7 SOCIAL MEDIA AND OTHER ONLINE TOOLS * Using LinkedIn and other social media * Online directories 8 NEXT STEPS * Following up * Arranging one-to-one meetings * Developing relationships

DATA COMMS TRAINING COURSE DESCRIPTION A hands on training course introducing the concepts of data communications, moving on to covering both LAN and WAN technology. Quizzes are used extensively to ensure material has sunk in and to maximise learning time. Hands on sessions ensure that by the end of the course delegates have made cables, built LANS and WANS, configured TCP/IP, switches and routers. WHAT WILL YOU LEARN * Use the seven layer model to classify networking buzzwords. * Build and troubleshoot Ethernet, LAN/WAN and WiFi networks * Explain the difference between switches and routers. * Connect networks with routers. DATA COMMS TRAINING COURSE DETAILS * Who will benefit: Anyone who requires a technical introduction to networks. * Prerequisites: None. * Duration 3 days DATA COMMS TRAINING COURSE CONTENTS * What are networks? What is data communications? What are networks? Types of network, LANs, LAN choices, WANs, WAN choices, PANs, SANs, MANs, connecting networks. Internetworks, the internet, clouds. * Networks and standards Standards bodies, ISO, ITU, IEEE, IETF, OSI 7 layer reference model, TCP/IP and OSI, ping and the 7 layer model, encapsulation, fragmentation. * The physical layer Transmission media: Copper, Fibre, RF, UTP, Cat 5/5e/6/7..., RJ45, straight and cross over cables. Coax, Fibre cable & connectors, SFP, MMF, SMF, radio spectrum, frequencies, ranges, noise and electrical distortion, repeaters. Hands on Cabling, ping. * Bandwidth Definition, Bits, bytes, speeds, simplex, half/full duplex, a/symmetrical, aggregation, latency. Calculating bandwidth requirements. * The Data Link layer Frames, classifications, standards, LAN/WAN layer 2 technologies (Point to point, virtual circuits). * Ethernet What is Ethernet? 802.3, evolution from CSMA/CD, choosing cables, topologies, NICs, MAC addresses. Ethernet frame format. Hands on Analysing Ethernet frames. * Ethernet switches Connecting multiple devices, switches work at layer 2, Switches vs. hubs, simultaneous conversations, full duplex, MAC address database, how switches work, switch benefits, loops, STP. Console ports. Hands on Switches and WireShark, configuring switches, broadcast storms, STP. * VLANS What are VLANs, why have VLANs. Hands on The effect of VLANs on network traffic. * Wireless LANs Type of wireless network. WiFi, 802.11b/g/n/ac, WiFi6, antennae, interference, 802.11 frame format, CSMA/CA, half duplex, Wireless Access Points, security. Hands on Building a WiFi network. * WANS WAN architecture, WAN types, service providers, access equipment, DTE, DCE, core equipment, WANs and the 7 layer model, choosing a WAN. * WAN access Point to point, multi access, Internet, phone lines, leased lines, xDSL, broadband architecture. DOCSIS, FTTH, PON, SD-WAN. Older technologies (if required): Modems, ISDN, 64k, E1, TDM. * Packet switched networks Packet switching, virtual circuits, Hub & spoke, partial & full mesh, MPLS, MPLS and routers, Why MPLS? MPLS -TE, MPLS VPN, Internet VPN. Older technologies (if required). * Service provider technologies Transport plane, SDH, SONET, WDM, CWDM, DWDM, DWDM architectures, OTN. * TCP/IP Definition, protocols, services, internetworking, the Internet, intranets, IAB, RFCs, IP header, IP addressing, subnet masks, IPv6, TCP, UDP. Hands on IP address and subnet mask configuration. * Routers What are routers? Routers vs switches, when to route and when to switch, default gateways, routing tables, static routes, routing protocols. Firewalls, how firewalls work. Hands on Router configuration, tracert. * Applications Clients, servers, web, HTTP, Email, resource sharing, IM, VoIP, Video over IP, terminal emulation, ftp, ssh. Hands on telnet

COURSE INFORMATION A must-have programme for Quality Assurance auditors stepping into or honing their role within a Good Laboratory Practice (GLP) environment, this course offers invaluable, expert guidance for crafting a robust and efficient GLP audit programme. WHAT WILL I LEARN? * A solid regulatory foundation underpinning quality assurance activities * Clarity on the roles of Quality Assurance, management, and study director within the framework of Good Laboratory Practice principles * Enhanced efficacy in inspections and audits * Heightened compliance with Good Laboratory Practice standards for your facility * Unique insights into governmental monitoring activities within the GLP sphere. THIS COURSE IS STRUCTURED TO ENCOURAGE DELEGATES TO * Discuss and develop ideas * Solve specific problems * Examine particular aspects of GLP. -------------------------------------------------------------------------------- TUTORS Tutors will be comprised of (click the photos for biographies): CATE OVINGTON Director, The Knowlogy Group Ltd JANE ELLISTON Senior Quality Assurance Auditor, Battelle UK SHONA ROSS Head of QA, Tower Mains Ltd -------------------------------------------------------------------------------- PROGRAMME Please note timings may be subject to alteration. DAY 1 09:00 WELCOME AND INTRODUCTIONS 09:15 GOOD LABORATORY PRACTICE STANDARDS AND REGULATIONS An insight into the background and history of Good Laboratory Practice. 09:45 PRINCIPLES OF QUALITY ASSURANCE What is the role and responsibilities of QA in GLP. Maintaining the independence of QA and what is an audit. 10:30 BREAK 10:45 STANDARD OPERATING PROCEDURES GLP requirements and QA involvement. 11:30 STUDY PLANS GLP requirements and QA involvement. 12:05 QA PROGRAMME Risk based programme, what are study, process and facility audits. 13:00 LUNCH 14:00 INSPECTIONS Attitudes, techniques and attributes. 14:40 WORKSHOP 1 - FACILITY AND PROCESS INSPECTIONS An exercise in inspection planning and preparation for inspections. 15:15 BREAK 15:30 WORKSHOP 1 - FEEDBACK 15:45 THE AUDITOR AND AUDIT CONDUCT Attitudes, attributes and techniques. 16:30 PANEL SESSION An opportunity for delegates to put questions to the panel of speakers. 17:15 CLOSE OF DAY DAY 2 09:00 WORKSHOP 2 - A MOCK AUDIT 10:45 BREAK 11:00 WORKSHOP 2 - FEEDBACK 11:30 AUDITING THE STUDY REPORT Techniques and methods for the QA audit of the study report. 12:00 RECORD KEEPING AND DATA The impact of GLP on data and records management. 12:40 LUNCH 13:25 DATA INTEGRITY A look at the OECD GLP guidance document; the expectations of the regulators and the involvement of QA - Where QA adds value. 14:15 WORKSHOP 3 - AMENDMENTS TO STUDY PLAN AND DEVIATIONS FROM THE PLAN What are they? What is the difference between them? How are they controlled? 15:00 WORKSHOP 3 - FEEDBACK 15:15 BREAK 15:30 REGULATORY COMPLIANCE GLP Monitoring Authority monitoring for compliance with Good Laboratory Practice. 16:15 PANEL SESSION An opportunity for delegates to put questions to the panel of speakers. 16:45 CLOSE OF COURSE -------------------------------------------------------------------------------- EXTRA INFORMATION Face-to-face course COURSE MATERIAL Course material will be available in PDF format for delegates attending this course. The advantages of this include: * Ability for delegates to keep material on a mobile device * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course COURSE MATERIAL This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. THE ADVANTAGES OF THIS INCLUDE: * Ability for delegates to keep material on a mobile device * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD POINTS 14 Points   DEVELOPMENT LEVEL Learn

COURSE INFORMATION This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. BENEFITS INCLUDE: * Hands-on experience in mapping processes * An understanding of how process maps can be used to define, communicate and continually improve complex processes * An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text * An insight into the preparation of concise and user friendly SOPs. THIS COURSE IS STRUCTURED TO ENCOURAGE DELEGATES TO:  * Discuss and develop ideas * Develop a practical approach for creating process maps and writing SOPs * Understand how to use process maps in SOPs effectively * Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. IS THIS COURSE FOR YOU? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. WHAT WILL YOU LEARN? * Hands-on experience in mapping processes * An understanding of how process maps can be used to define, communicate and continually improve complex processes * An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text * An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: * Create process maps and write clearer more concise SOPs * Understand how to use process maps in SOPs effectively * Understand how process mapping can be applied to process improvement and better SOPs. -------------------------------------------------------------------------------- TUTORS Tutors will be comprised of (click the photos for biographies): LAURA BROWN Director, Laura Brown Training and Development DAVID BUTLER VP of Quality, Resolian -------------------------------------------------------------------------------- PROGRAMME Please note timings may be subject to alteration. DAY 1 09:00 WELCOME, INTRODUCTIONS AND COURSE OBJECTIVES Why Companies manage by process. 10:00 EXERCISE 1 - FIRST STEPS Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 EXERCISE 1 - FEEDBACK 10:45 BREAK 11:00 MAPPING PROCESSES The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 EXERCISE 2 - MAPPING A PROCESS A first opportunity to practice your new process mapping skills. 12:30 EXERCISE 2 - FEEDBACK 13:00 LUNCH 14:00 EXERCISE 3 - DISCUSSION OF OPTIONS FOR FORMAT, STRUCTURE AND LAYOUT What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 EXERCISE 3 - FEEDBACK 15:00 BREAK 15:15 A CASE STUDY EXAMPLE OF A GOOD SOP THAT USES A FLOW CHART / PROCESS MAP 15:30 EXERCISE 4 Discussion of the content of an SOP using a Process Map 15:35 EXERCISE 4 - FEEDBACK 15:45 KEY WRITING CONSIDERATIONS 16:15 EXERCISE 5 16:45 EXERCISE 5 - FEEDBACK 17:00 CLOSE OF DAY DAY 2 09:00 REVIEW OF DAY 1 09:15 USING METRICS Selecting and using metrics to monitor and improve processes. 10:00 EXERCISE 6 - PRACTICE IN PROCESS MAPPING Creating Process Maps from multi-source information. 11:00 BREAK 11:15 EXERCISE 6 - FEEDBACK 11:45 COMMON PITFALLS Common problems and tips for good Process Mapping. 12:15 DEMONSTRATION OF PROCESS MAPPING ON A PC 12:45 LUNCH 13:30 EXERCISE 7 - MIND MAPPING 14:30 EXERCISE 7 - FEEDBACK 15:00 BREAK 15:15 EXERCISE 8 - USING PROCESS MAPS TO WRITE AN SOP Applying your process mapping skills as part of writing an SOP 15:30 EXERCISE 8 - FEEDBACK 15:45 COURSE REVIEW AND FOLLOW-UP 16:00 CLOSE OF COURSE -------------------------------------------------------------------------------- EXTRA INFORMATION Face-to-face course COURSE MATERIAL Course material will be available in PDF format for delegates attending this course. The advantages of this include: * Ability for delegates to keep material on a mobile device * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course COURSE MATERIAL This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. THE ADVANTAGES OF THIS INCLUDE: * Ability for delegates to keep material on a mobile device * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam.   DEVELOPMENT LEVEL Learn