135 Mediation courses

This two-day course builds on delegates’ instinct for resolution; using their experience of conflict coaching, mediation or purely a desire to understand these areas more. It offers a tried and tested model of mediation along with a series of practical tips and guides to help them secure a positive resolution in workplace disputes. By combining Emotional Intelligence with theories such as ‘Positive Psychology’, it also enables HR and ER professionals to provide coaching and support for managers to help them secure constructive outcomes without the need for recourse to formal grievance, disciplinary or performance management procedures.

ARBITRATION AND DISPUTE RESOLUTION WHY ATTEND Effective dispute resolution helps minimize the costs and adverse effects to relationships that often arise from commercial disputes. If informal negotiation fails to resolve a dispute, mediation or arbitration can often be the next best option in order to avoid litigation in court. This course will give participants an insight into dispute resolution from the perspective of a lawyer. Participants will gain an in-depth understanding of the main differences between the various dispute resolution techniques with a particular focus on arbitration, in order to reduce the likelihood of disputes leading to court cases. COURSE METHODOLOGY In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies. COURSE OBJECTIVES By the end of the course, participants will be able to: * Identify the right course of action to resolve a legal dispute * Reduce the possibility of disputes leading to legal action * Apply national and international legal requirements for dispute resolution * Employ arbitration knowledge to negotiate terms * Use case law to achieve a favorable outcome for their organization TARGET AUDIENCE This course is suitable for professionals within all industries who are involved in contract management and resolving disputes including, but not limited to, project managers, contract managers, procurement managers, supply chain managers, contractors, architects, developers and engineers. This course would also highly benefit in-house council and legal advisors new to the region who require the fundamentals of dispute resolution in the GCC. TARGET COMPETENCIES * Litigation * Arbitration * Mediation * Negotiation * GCC Dispute Resolution Frameworks NOTE The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed firm in the Emirate of Dubai.  We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training Legal course qualifies for 4 elective CLPD points. * Fundamentals of dispute resolution * Overview of the dispute resolution process * Adjudicative process * Consensual process  * Introduction to the English High Court litigation processes * Why do international businesses take their dispute to the English High Court? * English civil courts * Legal practitioners who are involved in resolving disputes  * Importance of jurisdiction clause * How do you decide? * Exclusive or non-exclusive?  * Differences between the Civil law system and the Common law system * Principles of the common law system * Principles of the civil law system * The importance of these systems in dispute resolution * Importance of Alternative Dispute Resolution ( ADR) * Types of ADR * Arbitration * Mediations * Conciliation * Negotiation * Arbitration - the best form of ADR * The object of Arbitration * The role of an Arbitrator * Advantages and disadvantages of Arbitration * Requirement of an Arbitration agreement * The importance of the New York convention * The role of UNCITRAL in dispute resolution * Preparing for an arbitration hearing * Types of Arbitration * Institutional arbitration v Ad hoc arbitration * Advantages and disadvantages of Institutional arbitration * Advantages and disadvantages of Ad hoc arbitration  * Drafting international Arbitration agreement * Checklist for drafting an Arbitration agreement * Practical consideration with 'Seat' of Arbitration * Model Arbitration clauses * ICC * LCIA * Arbitral awards * Enforcement of an Arbitral awards * Grounds for challenging Arbitral awards * Recent international case law * Arbitration terms and terminology * Other ADR methods: * Advantages and disadvantages of each method: * Mediation * Conciliation * Negotiation  * Ambiguity in an Arbitration clause * What to avoid * Importance of the language used in an Arbitration clause * Dubai International Arbitration Centre (DIAC) * Examining the rules of DIAC 

SESSION BORDER CONTROLLERS COURSE DESCRIPTION A hands on course covering Session Border Controllers with a focus on the technical workings of features commonly found in Session Border Controllers. Hands on practicals follow each major theory session. WHAT WILL YOU LEARN * Explain how Session Border Controllers work. * Explain the SIP call flow using a SBC. * Deploy Session Border Controllers * Describe the features found in Session Border Controllers. SESSION BORDER CONTROLLERS COURSE DETAILS * Who will benefit: Technical staff working with SIP. * Prerequisites: Definitive SIP for engineers * Duration 2 days SESSION BORDER CONTROLLERS COURSE CONTENTS * SIP review Signalling, media, RTP, SIP, peer to peer, SIP proxies, SIP call flows. Hands on: SIP packet analysis. * Session Border Controllers What is a SBC? SBC features, peering scenario, access scenario, NNI SBC, UNI SBC, enterprise SBC. Hands on: SBC call flows * SBC topology hiding Header privacy, B2BUA. Hands on: Header analysis. * Session control Call admissions, QoS, statistics and billing, redundancy and scalability. Hands on: SBC session control * SBC and NAT NAT traversal, STUN, ICE, NAT and SIP, NAT and RTP. Hands on: SBC and NAT traversal. * SBC and security DoS, access control, encryption, authentication, toll fraud, regulatory issues, lawful intercept. Hands on: Security. * Interoperability mediation Manipulating SIP headers, IMS, IETF, TISPAN, SIP-I. SBC interworking.

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LEGAL WRITING AND DRAFTING SKILLS WHY ATTEND There is a misconception that legal writing and legal drafting is the same but there is a substantial difference between the two. While legal writing typically deals with persuasive documents such as court briefs and legal letters, legal drafting involves creating documents such as contracts. They are both equally important in legal practice.  Legal writing is an important skill needed in every practice area of law. Words are used to advocate, inform, persuade and instruct.  Are you giving the right impression? Are your clients receiving the right message? This course focuses on clear legal writing for a global audience. Effective communication with English speaking lawyers is about more than simply words. It entails understanding the unique way these speakers think and approach the legal, political, and business world. Did you know that most international commercial agreements are drafted in English, irrespective of the nationality of the contracting parties. Drafting contract skills is ideal for lawyers working in English as a foreign language who need to draft, explain or interpret contract clauses written in English. During the course, delegates will look at a wide variety of commercial agreements through to practical drafting sessions. This course will help participants to draft confidently and effectively in English regardless of the governing law. This is a practical course with many exercises and examples in order to achieve an interactive and stimulating outcome. The course's activities involve the production of typical work-place legal documents. COURSE METHODOLOGY The course consists of group discussions as well as individual and team tasks. There will be writing practice throughout the exercises. COURSE OBJECTIVES By the end of the course, participants will be able to: * Apply plain English style of writing to all legal documents * Recognize the need for legal clarity in different types of legal documents: legal letters, emails, memorandum and opinions * Apply good legal writing practice * Demonstrate the register of legal writing * Correct common mistakes in legal writing  * Dispense and deal with pitfalls and issues relating to the use of legal jargon * Proofread effectively  TARGET AUDIENCE This course is for lawyers, legal secretaries, commercial managers, contract managers and anyone who must draft, amend or update contracts, legal letters and legal opinion. The course is suitable for non-native English speakers looking for a better understanding of English legal terms. TARGET COMPETENCIES * Drafting letters * Proofreading * Writing in plain English * Understanding legal terms * Legal writing practice NOTE The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practice through a licensed firm in the Emirate of Dubai.  We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. * Legal Drafting  * Signs of a well drafted contract: The simple rules! * The language of drafting: Will v Shall v Must * Identifying the legal formalities for a binding contract * Structure and formation of a commercial contract: follow the formula and you won't go wrong * The importance of Boilerplate clauses: * No waiver * Notices * Assignment v Novation * Governing v Jurisdiction * Force majeure - are we covered for viruses (covid19)? * Dispute resolution clause: Litigation v Arbitration v Mediation * The preliminary documents in international transaction - using Heads of Terms effectively * Vague words and expressions in commercial contracts- know the pitfalls! * Best endeavors v All reasonable endeavors v reasonable endeavors * Overview of cross border contracts: Distribution v Joint venture v Agency agreements * Share Purchase Agreements * Warranties and indemnities * Allocating risks and liabilities between the buyer and seller * Negotiating warranties from a Share Purchase Agreement  * Plain English in Legal Correspondence * Good legal writing practice * Moving from legalese to Plain English * Unnecessary archaic and meaningless phrases * Collocations * Importance of collocations in legal writing * Pitfalls and issues relating to the use of legal jargon in legal writing * Writing short emails * Writing long emails * Writing formal emails * Writing A Legal Letter * Layout of a letter * Body of a letter * Putting a letter together * The register of letter writing * Typical sentences in legal letters * The letter writing clinic: looking at the ten most common problems * Rewriting letters * Rewriting informal sentences to modern alternatives * Correcting common mistakes in letter writing * Legal Writing Troubleshooting * The problem of English idioms * Rephrasing English idioms * Easily confused words * Cutting unnecessary words * Use of consistent terminology * Ambiguity: how to avoid it * Vagueness: how to avoid it * Misuse of preposition in dates * Problem words * Constantly litigated words * Rewriting sentences to remove gender specific language

DESCRIPTION A conflict is a disagreement or argument that is usually serious and protracted in nature. Every person is unique with his own ideas and opinions. Therefore, it is only natural that when two or more people get involved in an activity, disagreements are bound to rise. As long as people respect the ideas and opinions of others and don't find it difficult to follow the ideas that contradict the ones they hold, everything will move smoothly. A disagreement becomes a real conflict when people not only stick to their own beliefs and opinions but also refuse to cordially agree to differ. Workplaces usually provide a divergent environment where people of unalike natures meet and collaborate. Disagreements with co-workers can be seen everywhere, be it in an office, retail store, factory, or non-profit organization. If the workplace provides a setting for at least two people, differences in opinions are bound to arise. This is admissible until the differences and disagreements lead to a conflict. Conflicts can create a difficult atmosphere for all parties involved in it. This can further lead to a reduction in their performance level and waste of valuable resources like time. Conflicts if kept unresolved for a long time can be disastrous to the existence of the business. Nonetheless, not all aspects of conflict are harmful. Handled the right way, conflict can actually create positive changes and make way for new opportunities in your business. Successful conflict resolution is, however, not always easy unless you have exceptional management skills. Conflict Resolution Diploma addresses the common causes of conflict at workplaces and discusses how to resolve them with effective mediation and philosophy. Conflict Resolution Diploma offers a great opportunity for managers to effectively cope with conflict arising between peers or involving subordinates and superiors. Conflict Resolution Diploma is also beneficial to employees who face difficulty in negotiating with other parties and feel they should be ready to face conflicts which may arise in the future. What you will learn 1: An Overview of Conflict Resolution at Work 2: Understanding What People Bring to Conflict 3: Determining How Groups Contribute to Conflict 4: Practicing Self-Awareness: Understanding How Managers Foster Conflict 5: Knowing When to Address Conflict 6: Developing a Plan and Preparing for a Meeting 7: Starting a Mediation Meeting and Creating a Working Agenda 8: Negotiating Possible Solutions to a Conflict 9: Offering Proposals and Crafting Agreements 10: Adapting a Conflict Meeting for the Entire Team COURSE OUTCOMES After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. ASSESSMENT Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. ACCREDITATION Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.