80 Influence courses in Coventry

The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: * Negotiate from a position of partnership, not competition * Deal more effectively and profitably with price objections * Identify and practise successful sales negotiating skills * Identify strengths and weaknesses as a sales negotiator * Understand different types of buyer behaviour * Learn to recognise negotiating tactics and stances * Apply a new and proven structure to their business negotiations * Identify and adapt for different behavioural styles * Be alert to unconscious (non-verbal) communication * Prepare and present a proposal at a final business negotiation stage * Project confidence and exercise assertiveness in all sales negotiations 1 PLANNING FOR SUCCESSFUL BUSINESS NEGOTIATIONS This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: * What kind of a negotiator are you? * Negotiation skills self-assessment and best practice * How to establish roles and responsibilities for both parties * How to identify and set objectives for both buyer and seller * How to research and establish the other person's position (business negotiation stance) 2 HOW TO STRUCTURE YOUR NEGOTIATIONS This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: * Learn and apply a formal structure to use when negotiating * How to establish short- and longer-term objectives and opportunities * How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations * Understanding of basic legal and organisational requirements 3 VERBAL NEGOTIATION SKILLS This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: * How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills * How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions * How best to propose and suggest ideas, using drawing-out skills 4 NON-VERBAL NEGOTIATION SKILLS This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: * Gaining rapport and influencing unconsciously * Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result * Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) * Recognising that business negotiations are precisely structured and agreements gained incrementally 5 PROPOSING AND 'PACKAGING' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: * How to identify the key variables that can be negotiated * The power and use of 'authority' within your negotiations * How to structure and present your proposal, ideas or quotation to best effect * The importance of when and how to identify and influence buyer's objections 6 DEALING WITH PRICE This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: * The three reasons that people will pay your asking price * How to set price in a competitive market * The key differences between selling and negotiating * Ten ways to present price more effectively and persuasively 7 GETTING TO 'YES': TACTICS AND STRATEGIES There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: * How to negotiate price and reduce discounting early in the process * How to recognise negotiating tactics and strategies in your customer or supplier * Key strategies, techniques and tactics to use in negotiation * The importance of follow-through and watching the details * How to deal with stalled business negotiations or competitor 'lock-out' 8 CASE STUDIES AND REVIEW This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: * Case studies * Question and answer * Planning worksheet * Negotiation 'toolkit' and check-list 9 PERSONAL ACTION PLANS Session highlights: * Identify the most important personal learning points from the programme * Highlight specific actions and goals * Flag topics for future personal development and improvement

LINX 3 TRAINING COURSE DESCRIPTION A detailed study of BGP, from the basics of how it works through to advanced issues such as route reflectors, policy, filtering, route selection and routing registries. The course culminates with a study of an industrial strength BGP template illustrating important issues such as bogon filtering. Practical hands on with routers follow the major sessions to reinforce the theory. A multiple choice exam, leading to the LAIT III certification, is available after the course. The exam consists of 60 questions and lasts 2 hours. WHAT WILL YOU LEARN * Connect enterprises to the Internet, and ISPs to each other. * Describe how BGP works. * List, describe and configure the main BGP attributes. * Implement and troubleshoot BGP. * Work with route aggregation and calculate CIDR prefixes in seconds. * Influence traffic paths with BGP. LINX 3 TRAINING COURSE DETAILS * Who will benefit: Network engineers. * Prerequisites: LAIT I and II OR CCNP and take LAIT I and LAIT II exams whilst on this course. * Duration 5 days LINX 3 TRAINING COURSE CONTENTS * Basic BGP IGPs, EGPs, What's BGP? BGP RIB, in/out process, tables peers, adding routes. Hands on Simple configuration and troubleshooting. * The Internet and peering ASs, AS numbers, Internet structure, ISP types, ISP network design, IXs, peering vs. transit, public/ private peering, bi/multi-lateral peering. Hands on AS information gathering. * How BGP works Incremental updates, Path vector protocols, BGP protocol stack, the BGP header, message types, NLRI, withdrawn routes, route refresh, route dampening. Hands on More troubleshooting, packet analysis. * MBGP and IPv6 Multiprotocol routing, AFI, SAFI, MBGP and multicasts, IPv6, MPLS VPNs. Hands on IPv6 * BGPv4 aggregation CIDR, benefits, techniques, shortcuts, configuring BGP aggregation, leaking routes. Hands on Reducing routing table size. * BGP path selection BGP attributes, attribute types, route selection order, Local preference, AS prepend, MEDs. Hands on Influencing traffic with BGP. * BGP routing policies What is policy? Examples, route filtering, AS filtering, REs, applying preference selectively, peer groups. Hands on Sophisticated policies. * RIPE and routing registries RIRs, Allocations, assignments, PI vs. PA. Objects, RPSL, routing registry, Hands on The RIPE database. * Automating BGP configuration Automation tools, whois, IRRToolSet, Bogon lists, tracking bogon lists, HTTP, Peering, routing registries, DNS. * Communities What is a community? Community names, communities for: peer types and geography. RFC 1998, default communities. Hands on Setting local preference on other routers. * Route servers What are route servers? LINX route servers, route server policy control, What are route collectors, Looking glasses. Hands on Setting up and working with a route server. * Peer relationships IBGP, EBGP, next hop self, advertising routes into/out of BGP, synchronisation. Hands on IBGP, troubleshooting a large BGP network. * Route reflectors and confederations Full mesh IBGP, Route reflectors, RR configuration and design, confederations, migration issues. Hands on RR configuration. * BGP architectures Stub vs. transit AS, when to use BGP, multihoming strategies and issues, default routes. Multihop EBGP, load balancing. Hands on Multihoming. * BGP security RFC 7454, security steps, BGP TTL security, filters, RPKI, ROAs, rsync, rrdp, validators. A secure BGP template. Hands on RPKI prefix validation.

BGP TRAINING COURSE DESCRIPTION A detailed study of BGP, from the basics of how it works through to advanced issues such as route reflectors, policy, filtering, route selection and routing registries. The course culminates with a study of an industrial strength BGP template illustrating important issues such as bogon filtering. Practical hands on with routers follow the major sessions to reinforce the theory. A multiple choice exam, leading to the LAIT III certification, is available after the course. The exam consists of 60 questions and lasts 2 hours. WHAT WILL YOU LEARN * Connect enterprises to the Internet, and ISPs to each other. * Describe how BGP works. * List, describe and configure the main BGP attributes. * Implement and troubleshoot BGP. * Work with route aggregation and calculate CIDR prefixes in seconds. * Influence traffic paths with BGP. BGP TRAINING COURSE DETAILS * Who will benefit: Anyone who will be working with BGP. * Prerequisites: TCP/IP Foundation for engineers Definitive IP routing for engineers. * Duration 5 days BGP TRAINING COURSE CONTENTS * Basic BGP IGPs, EGPs, What's BGP? BGP RIB, in/out process, tables peers, adding routes. Hands on Simple configuration and troubleshooting. * The Internet and peering ASs, AS numbers, Internet structure, ISP types, ISP network design, IXs, peering vs. transit, public/ private peering, bi/multi-lateral peering. Hands on AS information gathering. * How BGP works Incremental updates, Path vector protocols, BGP protocol stack, the BGP header, message types, NLRI, withdrawn routes, route refresh, route dampening. Hands on More troubleshooting, packet analysis. * MBGP and IPv6 Multiprotocol routing, AFI, SAFI, MBGP and multicasts, IPv6, MPLS VPNs. Hands on IPv6 * BGPv4 aggregation CIDR, benefits, techniques, shortcuts, configuring BGP aggregation, leaking routes. Hands on Reducing routing table size. * BGP path selection BGP attributes, attribute types, route selection order, Local preference, AS prepend, MEDs. Hands on Influencing traffic with BGP. * BGP routing policies What is policy? Examples, route filtering, AS filtering, REs, applying preference selectively, peer groups. Hands on Sophisticated policies. * RIPE and routing registries RIRs, Allocations, assignments, PI vs. PA. Objects, RPSL, routing registry, Hands on The RIPE database. * Automating BGP configuration Automation tools, whois, IRRToolSet, Bogon lists, tracking bogon lists, HTTP, Peering, routing registries, DNS. * Communities What is a community? Community names, communities for: peer types and geography. RFC 1998, default communities. Hands on Setting local preference on other routers. * Route servers What are route servers? LINX route servers, route server policy control, What are route collectors, Looking glasses. Hands on Setting up and working with a route server. * Peer relationships IBGP, EBGP, next hop self, advertising routes into/out of BGP, synchronisation. Hands on IBGP, troubleshooting a large BGP network. * Route reflectors and confederations Full mesh IBGP, Route reflectors, RR configuration and design, confederations, migration issues. Hands on RR configuration. * BGP architectures Stub vs. transit AS, when to use BGP, multihoming strategies and issues, default routes. Multihop EBGP, load balancing. Hands on Multihoming. * BGP security RFC 7454, security steps, BGP TTL security, filters, RPKI, ROAs, rsync, rrdp, validators. A secure BGP template. Hands on RPKI prefix validation.

ABOUT THIS TRAINING COURSE Petrophysics remains a vital component to many facets of the petroleum industry, from quantification of hydrocarbon reserves to developmental strategies to real-time decision making for reservoir navigation. Targeted at awareness to knowledge level, this course addresses the tenets of petrophysics and formation evaluation, using integrative perspective of multiple datasets, including geological, geophysical, and logging and core data. Significant worldwide case histories are included, as well as several exercises designed to provide hands-on experience. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By attending this course, the participants will be able to: * Understand better the latest geological, geophysical, and logging/core technologies and their role in petrophysical analysis, formation evaluation, and reservoir characterization. * Address the pros and cons of key datasets, with emphasis on need for integrative studies and calibration of datasets. * Apply quick-look qualitative techniques as well as quantitative aspects to understand vital aspects such as volume of shale/clay, porosity, permeability, and water saturation determinations. * Select tool combinations to resolve key issues and for specific applications. * Assess uncertainty in petrophysical measurements and techniques and its influence on reserve estimation. Target Audience This course is recommended for development and exploration geologists, petrophysicists, log and core analysts, geophysicists, petroleum engineers, managers, and technical personnel. Course Level * Intermediate Trainer Your expert course leader received his B.S. and M.S. degrees in Geology from the now University of Louisiana-Lafayette in 1989 and 1990 respectively, and his Ph.D. as a National Science Foundation fellow at Baylor University, Waco, Texas, in 1993. From 1994 - 1996, he studied planetary tectonics as a NASA-funded postdoctoral fellow at Southern Methodist University. In 1996, he returned to UL-Lafayette, where he was awarded in 1997 the Hensarling-Chapman Endowed Professorship in Geology. He began independent consulting activities in 1991, and in 2001, he left academia for full-time consulting for clients ranging from one-man shops to supermajors. He rejoined UL-Lafayette as an adjunct professor from 2011 - 2018. He is an active researcher, receiving several million dollars in grants from federal, state, and industry sources, presenting numerous talks, including a 2019 AAPG Levorsen award, and publishing on a diversity of geoscience topics, including a Grover E. Murray Best Published Paper award in 2017. He is co-author of the inaugural GCAGS/GCSSEPM Transactions Best Student Paper award in 2018. He served as the GCAGS Publisher since 2006 and in various GCAGS/GCSSEPM Transactions editing capacities since 2006, including the 2014 and 2017 - 2022 Editor (named Permanent Transactions Editor in 2017), and Managing Editor since 2011, receiving a GCAGS Distinguished Service Award in 2018. He served as the General Chair for GeoGulf 2020 (70th GCAGS/GCSSEPM Convention), the 1st hybrid geoscience conference in the world. He is a Past President of the Lafayette Geological Society and served as its Editor and Publisher from 2002 - 2018. In 2018, he founded the Willis School of Applied Geoscience, reformulating decades of industry-training experience to provide alternative opportunities for graduate-level education. In 2020, he received an Honorary Membership from GCSSEPM. He also joined the LSU faculty as an adjunct professor in 2020. In 2021, he co-founded the Society of Applied Geoscientists and Engineers, serving as its President, General Chair for the SAGE 2022 Convention & Exposition, and Vice-Chair for the Benghazi International Geoscience & Engineering Conference 2022 (BIGEC 2022). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

ABOUT THIS TRAINING COURSE Managing process hazards in the hydrocarbon and chemical processing industries is a critical function that requires relevant knowledge and skills due to the risks involved. The Advanced Process Safety Engineering course will discuss the interrelation of the various techniques of process safety for analysing, with a particular emphasis on engineering design aspects, as well as how to manage process hazards in a safe and effective way and how they can potentially be avoided. In this 3 full-day advanced level course, the expert course leader will provide participants with insights and examples from his career and experience to show how their learning should be applied in real-life situations. Feedback and questioning is highly encouraged. Reference material and reports can be provided to give more information on any particular topic of interest. Individual and group exercises, tutored exercises and video case studies will be provided throughout the course to underpin the key learning points. Training Objectives Upon completion of this course, participants will acquire in-depth knowledge of: * Risk management and 'As Low as Reasonably Practicable' (ALARP) principles. * Different aspects of process design that influence process safety. * Approach to 'inherently safer' design. * Defence in depth using 'layers of protection'. * Process for ensuring the technical integrity of safety-critical equipment. * Hazards associated with process materials. * Range of hazard identification and consequence modelling techniques. * Causes and mitigation of human error. * Reliability and availability of safety-critical protection equipment. * Role of engineered safety-critical equipment and systems. Target Audience This course is suitable for industry professionals who need to acquire a comprehensive understanding of process safety. This includes those who are required to make managerial decisions where process safety is a key consideration, those who are moving into process safety positions or those who wish to broaden their process safety knowledge within their existing discipline. It is particularly suited for anyone involved in the design, operation, modification or maintenance of a major hazard installation, and will demonstrate a substantial understanding of process safety for those engaged in Continuous Professional Development or aiming for Chartered Engineer status. This course will benefit professionals such as: * Operations and maintenance supervisors * Process, mechanical and chemical engineers and technicians * Design engineers, project engineers and HSE managers * Control, automation and instrumentation engineers Course Level * Advanced Trainer Your expert course leader has 50 years' experience in chemical and process safety engineering. His early career included 20 years in design and project engineering with various fine chemical and pharmaceutical companies where he designed chemical processes, specified plant equipment and selected materials for highly corrosive and toxic processes, often where textbook data was not available. This was followed by 10 years in offshore oil and gas design projects where he was responsible for setting up a Technical Safety group to change design safety practices in the aftermath of the 1988 Piper Alpha disaster. In recent years, he has been called upon to conduct various offshore and onshore incident investigations. His career has given him experience in project engineering, project management, process design and operations, safety engineering and risk management. He is a Fellow of the UK Institution of Chemical Engineers. He served on the Scottish Branch committee, and was elected chairman for a two-year term in 1991. He has also been chairman of the Safety and Reliability Society - North of Scotland Branch. He has delivered training courses in Process Hazard Analysis (HAZOP and HAZID), Process Safety Management, Hazard Awareness, Risk Assessment, Root Cause Analysis, Failure Modes & Effect Analysis and has lectured on Reliability Analysis to the M.Sc. course in Process Safety and Loss Prevention at Sheffield University. In addition to delivering training courses, he currently facilitates HAZOP / HAZID / LOPA studies and undertakes expert witness roles advising lawyers engaged in contractual disputes, usually involving the design or construction of chemical plants or Oil & Gas production facilities, or criminal prosecutions. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

This powerful Advanced Communication Skills Training Course will help you identify people’s communication style within 3-5 seconds of meeting them!

Enhance patient care with our "Understanding Physiological Observations" course. Gain comprehensive knowledge and skills to accurately assess and interpret vital signs and other measurements.

ABOUT THIS TRAINING COURSE This interactive training course and workshop session is developed to provide a catalyst for transformation of the legacy systems and adapting to the upcoming trends in the near future in the LPG supply chain. The course curriculum is based on overcoming the challenges of cost and quality enhancement. Both challenges encompass critical review of each aspect from production to transportation with safety of operations and zero loss of energy, thereby enhancing revenue. Training Objectives This course is developed to meet the needs LPG producers, Gas Tankers and Terminals operators, and fraternity of stakeholders, with the following underlying objectives: * Conduct assessment of current standards and management systems in context of market forces and economics of demand and supply; * Explore impact of emerging markets and user segments of LPG transiting from oil or electricity use; * Identify avenues in need of production process review for enhancing the quality in terms of energy content of LPG; * Evaluate current and future trends in LPG transportation and the influence of regulatory regimes and incentive schemes, for investment in Storage Terminals and distribution networks; * Identify the operations and protocols to be adaptable for compliance with new regulations and trends; * Establish transportation and distribution cost control mechanism at optimum level; and * Develop guidelines and SOPs for contamination free transfer, loading and discharging of LPG Tankers. Target Audience This is a 'must attend' course if you are a: * LPG Gas Producer * Process Specialist * Buyer * Trader * LPG Tanker Owner * Charterer, and * Management personnel holding responsible positions such as Director, General Manager, Commercial Manager, Business Development Manager, Legal Counsel, Post-Fixtures Manager, Fleet Manager, Marine & Technical Superintendent, Senior Engineer or Middle Level Manager as part of succession planning. Training Methods The course will be delivered in 3 full-day sessions comprising 8 hours per day. Course Duration: 3 full-day sessions, 8 hours per session (24 hours in total). Trainer Principal Management Consultant FAIADR, FACICA, FHKIoD, M.S.I.D, Member, AIPN LL.M. (IP Laws), M. Sc. (Maritime Studies) M, Tech (Knowledge Engineering), MBA First Class CoC (DOT, UK), B. E. (Elect)   Your expert course leader, during the last 45 year period, has worked and consulted in the industry verticals encompassing: Marine, Shipping & Transport, Technology, Oil & Gas Exploration & Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics & Warehousing, Offshore, Oil & Gas Pipelines, Infrastructure Development Projects (Construction, Ports, Offshore Supply Bases, Oil & Gas Terminals and Airports etcetera), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe. He is a Principal Management Consultant in a consulting company in Hong Kong and Singapore, specializing in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He has been frequently engaged for assignments like due diligence, acquisitions, and mergers. The assignments often involved resolving various operational issues, contracts reviews, cost controls, project management matters and enhancement of international procurement and Supply Chain Management systems. He continues to be actively engaged in advisory services for Remuneration, Audit and Risk Management Committees of public companies as well as MNCs. He has developed a special initiative for conducting audits of ERM Systems (Enterprise Risk Management) and valuation of intangible properties involving proprietary processes (IP), licensed production and intellectual property rights. He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies and LL.M. (IP Law). He also holds professional qualifications in arbitration, contracts laws, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (DOT, UK). He has been Associate, SIM University (SUSS) Singapore and taught on subjects including Business Continuity Planning and Risk Management. He has served as Director and member of Board of Management, Governance Councils and Risk Management Committees of international organizations. He is admitted to various professional institutions as: 'Fellow', Australian Centre for International Commercial Arbitration (FACICA); Asian Institute of ADR (FAIADR), Malaysia; Hong Kong Institute of Directors (FHKIoD), Member, Singapore Institute of Directors (M.S.I.D.), and Member, Association of International Petroleum Negotiators (AIPN) USA. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

This Leadership Skills Training Course covers all essential techniques of effective communication, building strong teams, leading with influence and all other necessary leadership skills to become a successful leader in your chosen profession or work setting

This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.