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Harpenden

<h2>Time and Priority Management: In-House</h2><p>We're all faced with more competing demands on our time than ever before. But do we even know where our time goes?</p><p>Knowing how we spend it is the first step towards being able to control how we spend it. What non-essential activities can you drop? If there are things you can't drop, how can you manage them better? How can you be more intentional about how you run your day?</p><p>This is an opportunity to explore different approaches to time and priority management. How can you manage interruptions better? How can you structure your day around your peak energy moments? How can you make your life easier by using the compass, not the clock?</p><ul><li>Explain the essential principles of time management</li><li>Explore how they can use their time so that it better aligns with their goals</li><li>Identify ways of using different planning tools to stay on track</li><li>Articulate the importance of being proactive and avoiding firefighting</li><li>Understand how to apply different strategies in a series of typical workplace situations</li></ul><section>
                    <h3>Time audit</h3><ul><li>How do you actually spend your time?</li><li>Important v 'urgent'</li><li>The problem with 'busy'</li><li>The 'runaround' dilemma</li><li>Going beyond 'busyness'</li><li>Pareto's law</li></ul><h3>2 Eliminating wasted time</h3><ul><li>Identifying your 'time-stealers'</li><li>'To-do' lists or 'to don't' lists?</li></ul><h3>3 Managing yourself</h3><ul><li>Self-management challenges</li><li>Overcoming procrastination</li><li>Impact of stress and pressure</li></ul><h3>4 Keeping on track</h3><ul><li>How do you make sure you focus on your priorities - and don't lose sight of them, especially when you're busy?</li><li>The First Things First Model (FTFM)</li><li>Compass or clock?</li><li>Challenge your plan - the 'planning fallacy'</li></ul><h3>5 Getting things done</h3><ul><li>The 4Ds<ul><li>Do it</li><li>Dump it</li><li>Participant it</li><li>Defer it</li></ul></li><li>Making things happen</li><li>'Overwhelm' and multi-tasking</li><li>Managing competing priorities</li><li>Attention, focus and willpower - working with your circadian rhythm, not against it</li></ul><h3>6 Strategies</h3><ul><li>Blocking time</li><li>Managing emails</li><li>Managing interruptions</li><li>Managing meetings</li></ul><h3>7 Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Maximum Performance

Time and Priority Management: In-House

<p>Developing the high performing team takes time and effort. But above all, it requires an understanding of the dynamics of high performing teams. This programme helps managers and leaders understand what high performing teams do and how they do it.</p><p>It focuses on enabling managers to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. A core theme is the need for managers of teams to 'hold up the mirror' to themselves and to see themselves as a leader of people, to reflect on how others see them and to modify their style accordingly.</p>This programme will help managers / team leaders:<ul><li>Analyse the constituents of a 'high performing' team</li><li>Apply essential influencing techniques</li><li>Use a range of communication techniques to support effective teamwork</li><li>Create and articulate team vision</li><li>Generate common values</li><li>Assess team effectiveness and take/recommend the appropriate actions</li><li>Make more efficient use of team time</li><li>Understand and agree on techniques to manage conflict</li><li>Define and implement team meeting protocols that will facilitate team effectiveness</li><li>Use the Prime Focus model to create the environment and framework for a high performing team</li><li>Draft your team strategy to take them to the next level</li></ul><section>
                    <h3>Day 1</h3> <h3>1 Welcome and introduction</h3><ul><li>Participants are welcomed to the programme and invited to share their personal objectives and people challenges</li><li>Participants are given an action plan template to complete throughout the workshop</li></ul> <h3>2 Your team</h3><ul><li>The concept of 'positive intention'</li><li>The difference between a team and a high performing team</li><li>Assess your team effectiveness</li><li>What is your 'interference'?</li></ul> <h3>3 The team environment</h3><ul><li>Setting the scene</li><li>Building rapport</li><li>Active listening</li><li>Team goals and role profiling</li></ul> <h3>4 Your style</h3><ul><li>Tuckman model of team stages - how do you manage each stage?</li><li>Team standards and goals</li><li>Your team vision</li></ul> <h3>5 Effective team meetings</h3><ul><li>Influencing in team meetings</li><li>How to make them interesting and relevant</li><li>The pure role of the chair</li></ul> <h3>Day 2</h3> <h3>1 Effective communication techniques</h3><ul><li>Giving and receiving feedback</li><li>Your communication style</li><li>How to adapt, pace and lead to build rapport</li><li>The Mehrabian theory of communication</li></ul> <h3>2 How to manage conflict</h3><ul><li>What is conflict?</li><li>What is your default conflict approach?</li><li>Tools and tips for managing conflict</li><li>Practice sessions</li></ul> <h3>3 Team skills</h3><ul><li>Undertake a team skills analysis</li><li>Types of team member</li><li>Motivating team members</li><li>Reframing situations</li></ul> <h3>4 Setting your strategy</h3><ul><li>Seeing the bigger picture</li><li>The Prime Focus Model</li><li>Your strategy for success</li><li>Articulating your strategy</li><li>Action plans revisited</li></ul> 


                </section>

The In House Training Company

Team Building

Coaching Skills

Leadership Skills

Team Leading

Team Management

Manager Training

Teams (In-House)

<p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2 Days - 16 CPD Hours</strong></p><div title="Page 1" style="color: rgb(68, 68, 68); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);"><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);">Lord Darzi has focused the NHS towards both individual and systemic improvements in patient safety, with Clinical Human Factors at the heart of improving our care for patients. Understanding, working with and leading systems that promote patient safety in this way will become increasingly important for all health care providers and this course will help to build a solid foundation in this crucial subject to enhance your career and improve your patient care.</p><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Suitable for any health care provider that is responsible for decision making for patients and service users: Doctors, Nurses, Allied Healthcare Professionals, Volunteer Providers.</p></div>

M&K Update Ltd

Allied Health Professions (AHP)

Health Care Management

Clinical

Clinical Skills

Understanding, working with and leading systems that promote patient safety in this way will become increasingly important for all health care providers and this course will help to build a solid foundation in this crucial subject to enhance your career and improve your patient care.

Clinical Human Factors

<p>The CIEH Foundation Certificate in Occupational Health and Safety supports businesses in their legal obligations to ensure employees are protected from harm.</p><p>This course is ideal for those who want to develop their knowledge of health and safety issues in the workplace and of the regulations for maintaining a healthy and safe working environment.</p><p>This course will focus on common hazards and how to control them. It will help you work more safely and be more aware of how your own actions can affect the health and safety of others.</p>

Occupational Health & Safety

Health, Safety & Environment (HSE)

Workplace Health & Safety

NEBOSH

IOSH

Occupational Health

Occupational Health and Safety (Level 2) CIEH Foundation Certificate (In-House)

<p>There are huge benefits to using a coaching style when engaging with line managers and stakeholders.</p>
<p>This doesn't mean that you have to be a fully qualified coach. (We have other courses for that!)</p>
<p>But what it does mean is having the ability to deploy key coaching skills naturally, in the moment, to best effect.</p>
<p>This modular programme will help. The focus is on building skills and knowing when and how best to deploy them. The modular approach helps build confidence and gives opportunities for practice and reflection.</p><ul><li>APPRECIATE THE VALUE OF COACHING IN YOUR ROLE</li><li>UNDERSTAND WHEN TO USE A COACHING STYLE - AND WHEN NOT TO</li><li>PRACTICE AND DEVELOP THE KEY SKILLS: TRUST AND RAPPORT, QUESTIONING, ACTIVE LISTENING, GOAL-SETTING</li><li>USE THE SOLUTION-FOCUSED APPROACH</li><li>CHALLENGE EFFECTIVELY</li></ul><section>
                    <h3>DAY ONE - COACHING FUNDAMENTALS</h3><h4>1. Welcome, aims and introductions</h4><h4>2. What is coaching?</h4><ul><li>Definition of coaching</li><li>Difference between coaching, mentoring, advising, managing, etc.</li><li>Benefits of using a coaching approach</li><li>Push-pull continuum</li><li>Your preference and how to flex your style</li></ul><h4>3. When to coach</h4><ul><li>Opportunities to coach</li><li>What stops us coaching</li><li>The coaching mindset</li><li>Skill-will matrix</li></ul><h4>4. Is this coaching?</h4><ul><li>Exercise - coaching of whole group</li><li>Facilitated session to explore what elements of coaching were present and what was missing</li></ul><h4>5. Key coaching skills</h4><ul><li>Self-assessment on skills - checklist</li><li>A 'deeper dive' into key skills, with mini-exercises: Trust and rapport: how do we develop rapport? Questioning: powerful questions; coach the trainer. Active listening: creating and holding the space to think. Goal-setting: Powerful outcomes</li><li>Support v challenge</li></ul><h4>6. Creating a partnership</h4><ul><li>Creating a partnership / coaching alliance: How will you position coaching? Coach-coachee responsibilities: how you will work together. Coaching in the moment</li></ul><h4>7. Coaching framework - OSCAR</h4><ul><li>Demo and practice</li></ul><h4>8. And finally...</h4><ul><li>Demo and practice</li></ul><ul><li>Demo and practice</li></ul><h3>DAY TWO - COACHING FUNDAMENTALS</h3><h4>1. Welcome back</h4><ul><li>Check-in</li></ul><h4>2. Coaching practice</h4><ul><li>Sparkling moments linked to coaching practice</li><li>Focusing on the positive: a solution-focused approach</li><li>Acknowledging your coachee - why this is important and what to acknowledge</li></ul><h4>3. Coaching 'clinic'</h4><ul><li>Successes and insights; what surprised you most?</li><li>Challenges for group clinic - additional strategies, tips and tools to build coaching practice and confidence</li></ul><h4>4. Challenge in coaching</h4><ul><li>Support v challenge. Preferred approaches</li><li>The value of using challenge in coaching</li><li>What stops us challenging?</li><li>How to challenge effectively - different ways of offering challenge</li><li>Exercise - using challenging interventions. Coach the trainer.</li></ul><h4>5. Coaching practice</h4><ul><li>In trios - using the Oscar framework</li><li>Feedback in trios - focus on how challenge was used</li><li>Plenary debrief</li></ul><h4>6. And finally...</h4><ul><li>Review of learning</li><li>Actions and next steps</li><li>Closing exercise</li></ul>


                </section>

Coaching Skills for HR / L&D Professionals

<p>An insightful, enjoyable and experiential programme to help you analyse data and information and make a balanced decision based upon sound commercial reasoning. It will enable you to identify options, make decisions and take actions based on a thorough analysis combined with instinct and intuition to make a positive effect on profitability.</p>This programme will help you:<ul><li>Identify ways to analyse data and sort relevant from irrelevant information</li><li>Develop analytical and numerate thinking, and consider the financial implications of a decision</li><li>Make decisions based on sound commercial reasoning - a mix of intuition and analysis</li><li>Select from a range of tools to analyse a situation and apply these effectively</li><li>Understand how costs and profits are calculated</li><li>Use tried-and-tested techniques to manage and control your budgets</li><li>Appreciate the fundamentals of financial analysis</li><li>Focus on the bottom line</li><li>Identify the basics of capital investment appraisal for your business</li><li>Evaluate results and seek opportunities for improvement to your business</li></ul><section>
                    <h3>1 The commercial environment</h3><ul><li>What do shareholders and investors want?</li><li>What do managers want?</li><li>Profit <em>v</em> non-profit organisations</li><li>Investor expectations</li></ul> <h3>2 Financial and non-financial information</h3><ul><li>Risk and reward considerations</li><li>Drivers of commercial decisions</li></ul> <h3>3 Running a business</h3><ul><li>A practical exercise to bring financial statements to life</li><li>Different stakeholder interests in a business</li><li>The impact and consequences of decisions on financial statements</li></ul> <h3>4 Where do I make a difference to the organisation?</h3><ul><li>How can I contribute to an improved business performance?</li><li>Key performance indicators - measuring the right things</li><li>A 'balanced scorecard' approach - it's not all about money!</li></ul> <h3>5 A 'balanced scorecard' approach</h3><ul><li>Analysing and reviewing my contribution to the business direction</li><li>What is the current focus of my commercial decisions?</li><li>Developing the business in the right way - getting the balance right!</li><li>Where should/could it be in the future?</li><li>Do my decisions support the overall vision and strategy?</li></ul> <h3>6 Making commercial decisions</h3><ul><li>Left-brain and right-brain thinking</li><li>Convergent and divergent thinking</li><li>Analysis and instinct</li><li>Interactive case study exercise - emotional and rational decisions</li><li><em>Reflection - what is my style of making decisions</em></li></ul> <h3>7 Let's consider the customer!</h3><ul><li>Identifying target markets</li><li>Differentiating propositions and products</li><li>Customer service considerations</li><li>Marketing considerations and initiatives</li><li>Pricing strategies and considerations</li></ul> <h3>8 Strategic analysis</h3><ul><li>The external environment</li><li>The internal environment</li><li>LEPEST analysis</li><li>SWOT analysis</li><li>Forecasting</li><li><em>Group activity - analysing markets and the competition</em></li><li>How do these improve your decisions?</li></ul> <h3>9 Comparing performance</h3><ul><li>Analysing key financial ratios</li><li>Ways to compare performance and results</li><li>Break-even analysis</li></ul> <h3>10 Profit and loss accounts and budgeting</h3><ul><li>Managing income and expenditure</li><li>The budgeting process</li><li>How does this link to the profit and loss account?</li><li>Managing and controlling a cost centre/budget</li><li>The role of the finance department</li><li>Different ways of budgeting</li><li>Incremental budgeting</li><li>Zero-based budgeting</li></ul> <h3>11 Understanding the balance sheet</h3><ul><li>Purpose of balance sheets</li><li>Understanding and navigating the content</li><li>What does a balance sheet tell you?</li><li>How do you affect your balance sheet?</li><li>Links to the profit and loss account</li><li><em>A practical team exercise that brings financial statements to life</em></li></ul> <h3>12 Business decisions exercise</h3><ul><li>How does this improve your decisions?</li><li><em>A practical exercise to apply new knowledge and bring commercial thinking to to life</em></li><li>The impact and consequences of decisions on financial statements</li></ul> <h3>13 Working capital</h3><ul><li>Why is this important?</li><li>The importance of keeping cash flowing</li><li>Business decisions that affect cash</li><li>Calculating profit</li></ul> <h3>14 Capital investment appraisal</h3><ul><li>Capex <em>v</em> Opex</li><li>Payback</li><li>Return on investment</li><li>The future value of money</li><li>The concept of hurdle rate</li></ul> <h3>15 Lessons learned and action planning</h3><ul><li>So what?</li><li>Recap and consolidation of learning</li><li>The decisions that I need to consider</li><li>Actions to achieve my plan</li></ul> 


                </section>

Financial Modelling & Analysis

Business Analysis

Business Accounting

Corporate Finance Level 1

Finance For Non Finance Managers

Practical Accounting

Commercial instinct (In-House)

<p>We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult.</p><p>This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success.</p>The programme will help you:<ul><li>Overcome the barriers to effective performance conversations</li><li>Receive feedback without taking it personally</li><li>Improve working relationships with your manager</li><li>Agree realistic expectations and targets (and get 'buy-in' for them)</li><li>Improve your communication style</li><li>Plan and prepare for honest conversations in the workplace</li></ul><section>
                    <h3>1 What is an honest conversation?</h3><ul><li>Why don't we have them more often?</li><li>What stops us?</li><li>The cost of not having them</li></ul> <h3>2 Asking for feedback</h3> <h3>3 Preparing for challenge</h3> <h3>4 The expectations conversation</h3> <h3>5 Your communication styles</h3> <h3>6 Planning and preparing for an honest conversation</h3> 


                </section>

Performance Management

Meeting Skills

People Management

Workplace Communication

Presentation Skills

Performance management conversations for staff (In-House)

Poole

<p style="color: rgb(110, 110, 110); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(110, 110, 110);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Immerse Training is a fully regulated First Aid Training Provider. &nbsp;We love working in schools, nurseries and youth groups teaching young people how to keep each other safe and what to do if something goes wrong.</span></p><p style="color: rgb(110, 110, 110); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(110, 110, 110);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">With sessions sessions from 1 hour tasters for every class in a school, to after school first aid clubs, Immerse Training are certain to design a programme that&rsquo;s right for you, your budget and your children.</span></p><p style="color: rgb(110, 110, 110); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(110, 110, 110);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></p><p style="color: rgb(110, 110, 110); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(110, 110, 110);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">We currently deliver First Aid and Life-Saving skills across a variety of settings to groups of children and young people from 4 to 14 years old, when they are able to participate in accredited First Aid courses.</span></p><p style="color: rgb(110, 110, 110); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(110, 110, 110);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">All of our First Aid Training for Children courses are designed in collaboration with qualified childcare practitioners and child health clinicians.</span></p><p style="color: rgb(110, 110, 110); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(110, 110, 110);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our programmes can be tailored to meet any area of the curriculum from Early Years Foundation Stage through to Key Stage 3.</span></p><p style="color: rgb(110, 110, 110); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(110, 110, 110);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">First Aid Training for Children is a great way to prepare young people for specific activities such as Duke of Edinburgh expeditions, babysitting and sports leadership.</span></p><div style="color: rgb(110, 110, 110); box-sizing: border-box;" fr-original-style=" color: rgb(110, 110, 110);"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-vc-action="collapse" style="color: rgb(110, 110, 110); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(110, 110, 110);"><div data-vc-content=".vc_tta-panel-body" fr-original-style="" style="box-sizing: border-box;"><div data-vc-action="collapse" style="color: rgb(110, 110, 110); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(110, 110, 110);"><div data-vc-content=".vc_tta-panel-body" fr-original-style="" style="box-sizing: border-box;"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(110, 110, 110); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(110, 110, 110);"><div data-item-class="mkdf-eh-custom-384264" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(110, 110, 110); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(110, 110, 110);"><div data-item-class="mkdf-eh-custom-458626" fr-original-style="" style="box-sizing: border-box;"><h1 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><span style="color: rgb(50, 153, 103); box-sizing: border-box;" fr-original-style=" color: rgb(50, 153, 103);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">First Aid Courses For Young People</strong></span></h1></div></div><div data-vc-full-width="true" data-vc-full-width-init="true" data-vc-stretch-content="true" style="color: rgb(110, 110, 110); box-sizing: border-box;" fr-original-style=" color: rgb(110, 110, 110);"><div data-item-class="mkdf-eh-custom-909210" data-1280-1600="0px, 250px, 0px, 250px" data-1024-1280="0px, 250px, 0px, 250px" data-768-1024="0px, 250px, 0px, 250px" data-600-768="0px, 250px, 0px, 250px" data-480-600="0px, 250px, 0px, 250px" data-480="0px, 250px, 0px, 250px" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Programmes and sessions for young people focusing on how to keep each other safe and what to do if something goes wrong. &nbsp;Sessions are designed with age and national curriculum in mind, from 1 hour tasters to sessions for large groups, perfect as part of NCS and Duke of Edinburgh programmes. &nbsp;Our training for young people is fun, engaging and focuses on fundamental life saving skills.</span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.</span></p></div></div></div></div><div data-vc-full-width="true" data-vc-full-width-init="true" data-vc-stretch-content="true" style="color: rgb(110, 110, 110); box-sizing: border-box;" fr-original-style=" color: rgb(110, 110, 110);"><div data-item-class="mkdf-eh-custom-489782" data-1280-1600="0px, 250px, 0px, 250px" data-1024-1280="0px, 250px, 0px, 250px" data-768-1024="0px, 250px, 0px, 250px" data-600-768="0px, 250px, 0px, 250px" data-480-600="0px, 250px, 0px, 250px" data-480="0px, 250px, 0px, 250px" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div>

Immerse Medical

First Aid Training For Children

On-site, for up to 60 students

<p>Budgeting is more than mere vague oversight. Budgeting should deliver the corporate strategy, add shareholder value and lead to a well-run business - for the benefit of all involved in it. Effective budgeting leads to real control - effective day-to-day operational control and more. This course demonstrates what proper budgeting and operational control can do.</p>This course will help ensure that participants:<ul><li>Appreciate the importance of the budgeting process</li><li>Take ownership of it</li><li>Use it as a daily working tool - not an annual exercise - to help run their part of the operation</li><li>Improve their reporting against budget</li><li>Ensure their delivery against budget</li></ul><section>
                    <h3>1 Objectives of budgets</h3><ul><li>The budget process</li><li>Stages - what is the prime aim of a budget?</li><li>What is forecasting?</li><li>Objectives<ul><li>Planning</li><li>Implementation</li></ul></li></ul> <h3>2 Budget and cost control focus</h3><ul><li>Choosing objectives</li><li>Links with corporate strategy</li><li>Links with resource management</li><li>Can the accounting systems cope?</li></ul> <h3>3 Traditional budgeting and control</h3><ul><li>Benefits and drawbacks</li><li>The process</li><li>Control and feedback</li><li>Reporting - what can be expected?</li></ul> <h3>4 Advanced budgeting and control</h3><ul><li>Understanding the business process</li><li>Taking out costs</li><li>Cost awareness</li><li>ZBB - as valid as ever</li></ul> <h3>5 Reports</h3><ul><li>Reports for action</li><li>The purpose of a report</li><li>Content - deliverables and feedback</li><li>Culture is so important</li></ul> 


                </section>

Financial Management

Management Accounting

Business Fundamentals

Budgeting

Budgeting and control (In-House)

Milton Keynes

Milton Keynes Music Academy

We invite adults, children, complete beginners, and advanced pianists alike to join us at our studio on Baker Street for the finest and most comprehensive piano lessons London has to offer, thanks to a wonderful team of piano instructors. Please contact us for in-person or online lesson availability.

Piano Lessons London

60 minutes lesson - In Person

designed to work from the comfort of your home

60 minutes lesson - Online

30 minutes lesson - In Person

30 minutes lesson - Online

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for IT professionals who wish to develop cloud computing skills to enable them to move IT workloads to the cloud and integrate products and services from different providers and industries. Their focus is to ensure that cloud deployments are secure, that automation and orchestration are used effectively to bring business value from the cloud, and that costs are controlled through effective management of cloud vendors.   This course is also designed for students who are preparing to take the CompTIA Cloud+ certification exam CV0-003, or who plan to use Cloud+ as the foundation for more advanced cloud certifications or career roles.</p>Overview<p>In this course, you will deploy, test, secure, manage, optimize, and troubleshoot a cloud solution.   You will:  - Prepare to deploy cloud solutions  - Deploy a pilot project  - Test a pilot project deployment  - Design a secure network for cloud deployment  - Determine CPU and memory sizing for cloud deployments  - Determine storage requirements for cloud deployments  - Plan Identity and Access Management for cloud deployments  - Analyze workload characteristics to ensure successful migration to the cloud  - Secure systems to meet access requirements  - Maintain cloud systems  - Implement backup, restore, and business continuity measures  - Analyze cloud systems for required performance  - Analyze cloud systems for anomalies and growth forecasting  - Troubleshoot deployment, capacity, automation, and orchestration issues  - Troubleshoot connectivity issues  - Troubleshoot security issues</p><p>In this course, you will learn how to implement, maintain, and deliver cloud technologies including network, storage, and virtualization technologies to create cloud solutions.</p></div><div id="course-pills-2"><h3>1 - PREPARING TO DEPLOY CLOUD SOLUTIONS</h3> <ul> <li>Describe Interaction of Cloud Components and Services</li> <li>Describe Interaction of Non-cloud Components and Services</li> <li>Evaluate Existing Components and Services for Cloud Deployment</li> <li>Evaluate Automation and Orchestration Options</li> <li>Prepare for Cloud Deployment</li> </ul> <h3>2 - DEPLOYING A PILOT PROJECT</h3> <ul> <li>Manage Change in a Pilot Project</li> <li>Execute Cloud Deployment Workflow</li> <li>Complete Post-Deployment Configuration</li> </ul> <h3>3 - TESTING PILOT PROJECT DEPLOYMENTS</h3> <ul> <li>Identify Cloud Service Components for Testing</li> <li>Test for High Availability and Accessibility</li> <li>Perform Deployment Load Testing</li> <li>Analyze Test Results</li> </ul> <h3>4 - DESIGNING A SECURE AND COMPLIANT CLOUD INFRASTRUCTURE</h3> <ul> <li>Design Cloud Infrastructure for Security</li> <li>Determine Organizational Compliance Needs</li> </ul> <h3>5 - DESIGNING AND IMPLEMENTING A SECURE CLOUD ENVIRONMENT</h3> <ul> <li>Design Virtual Network for Cloud Deployment</li> <li>Determine Network Access Requirements</li> <li>Secure Networks for Cloud Interaction</li> <li>Manage Cloud Component Security</li> <li>Implement Security Technologies</li> </ul> <h3>6 - PLANNING IDENTITY AND ACCESS MANAGEMENT FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine Identity Management and Authentication Technologies</li> <li>Plan Account Management Policies for the Network and Systems</li> <li>Control Access to Cloud Objects</li> <li>Provision Accounts</li> </ul> <h3>7 - DETERMINING CPU AND MEMORY SIZING FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine CPU Size for Cloud Deployment</li> <li>Determine Memory Size for Cloud Deployment</li> </ul> <h3>8 - DETERMINING STORAGE REQUIREMENTS FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine Storage Technology Requirements</li> <li>Select Storage Options for Deployment</li> <li>Determine Storage Access and Provisioning Requirements</li> <li>Determine Storage Security Options</li> </ul> <h3>9 - ANALYZING WORKLOAD CHARACTERISTICS TO ENSURE SUCCESSFUL MIGRATION</h3> <ul> <li>Determine the Type of Cloud Deployment to Perform</li> <li>Manage Virtual Machine and Container Migration</li> <li>Manage Network, Storage, and Data Migration</li> </ul> <h3>10 - MAINTAINING CLOUD SYSTEMS</h3> <ul> <li>Patch Cloud Systems</li> <li>Design and Implement Automation and Orchestration for Maintenance</li> </ul> <h3>11 - IMPLEMENTING BACKUP, RESTORE, DISASTER RECOVERY, AND BUSINESS CONTINUITY MEASURES</h3> <ul> <li>Back Up and Restore Cloud Data</li> <li>Implement Disaster Recovery Plans</li> <li>Implement Business Continuity Plans</li> </ul> <h3>12 - ANALYZING CLOUD SYSTEMS FOR PERFORMANCE</h3> <ul> <li>Monitor Cloud Systems to Measure Performance</li> <li>Optimize Cloud Systems to Meet Performance Criteria</li> </ul> <h3>13 - ANALYZING CLOUD SYSTEMS FOR ANOMALIES AND GROWTH FORECASTING</h3> <ul> <li>Monitor for Anomalies and Resource Needs</li> <li>Plan for Capacity</li> <li>Create Reports on Cloud System Metrics</li> </ul> <h3>14 - TROUBLESHOOTING DEPLOYMENT, CAPACITY, AUTOMATION, AND ORCHESTRATION ISSUES</h3> <ul> <li>Troubleshoot Deployment Issues</li> <li>Troubleshoot Capacity Issues</li> <li>Troubleshoot Automation and Orchestration Issues</li> </ul> <h3>15 - TROUBLESHOOTING CONNECTIVITY ISSUES</h3> <ul> <li>Identify Connectivity Issues</li> <li>Troubleshoot Connectivity Issues</li> </ul> <h3>16 - TROUBLESHOOTING SECURITY ISSUES</h3> <ul> <li>Troubleshoot Identity and Access Issues</li> <li>Troubleshoot Attacks</li> <li>Troubleshoot Other Security Issues</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Cloud Plus Certification (Exam CV0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Cloud Plus Certification (Exam CV0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

CompTIA Network+

Cloud Architecture

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

CompTIA A+

CompTIA Security+

CompTIA Cloud+

General Admission

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam.</p>Overview<p>In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices.</p><p>CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.<br /><br />The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.  <br /><br /> The Official CompTIAÂ© Network+Â© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.</p>Prerequisites<p></p><ul><li>CompTIA A+ Certification (Exams 220-1001 and 220-1002)</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Explaining the OSI and TCP/IP Models</h3> <ul> <li>Topic A: Explain OSI Model Layers</li> <li> Topic B: Explain the TCP/IP Suite</li> </ul> <h3>2 - Explaining Properties of Network Traffic</h3> <ul> <li>Topic A: Explain Media Types and Access Methods</li> <li> Topic B: Deploy Ethernet Standards</li> <li> Topic C: Configure and Monitor Network Interfaces</li> </ul> <h3>3 - Installing and Configuring Switched Networks</h3> <ul> <li>Topic A: Install and Configure Hubs and Bridges</li> <li> Topic B: Install and Configure Switches</li> <li> Topic C: Compare and Contrast Network Topologies</li> <li> Topic D: Compare and Contrast Network Types</li> </ul> <h3>4 - Configuring IP Networks</h3> <ul> <li>Topic A: Configure IPv4 Addressing Components</li> <li> Topic B: Test IP Interfaces with Command Line Tools</li> <li> Topic C: Configure IPv4 Subnets</li> <li> Topic D: Configure Private and Public IPv4 Addressing Schemes</li> <li> Topic E: Configure IPv6 Addressing Components</li> <li> Topic F: Configure DHCP Services</li> </ul> <h3>5 - Installing and Configuring Routed Networks</h3> <ul> <li>Topic A: Explain Characteristics of Routing</li> <li> Topic B: Install and Configure Routers</li> </ul> <h3>6 - Configuring and Monitoring Ports and Protocols</h3> <ul> <li>Topic A: Explain the Uses of Ports and Protocols</li> <li> Topic B: Use Port Scanners and Protocol Analyzers</li> <li> Topic C: Explain the Use of Name Resolution Services</li> <li> Topic D: Configure DNS and IPAM Services</li> </ul> <h3>7 - Explaining Network Application and Storage Services</h3> <ul> <li>Topic A: Explain the Uses of Network Applications</li> <li> Topic B: Explain the Uses of Voice Services and Advanced Networking Devices</li> <li> Topic C: Explain the Uses of Virtualization and Network Storage Services</li> <li> Topic D: Summarize the Concepts of Cloud Services</li> </ul> <h3>8 - Monitoring and Troubleshooting Networks</h3> <ul> <li>Topic A: Monitor Network Interfaces and Logs</li> <li>Topic B: Explain Network Troubleshooting Methodology</li> <li>Topic C: Troubleshoot Common Network Services Issues</li> </ul> <h3>9 - Explaining Networking Attacks and Mitigations</h3> <ul> <li>Topic A: Summarize Common Networking Attacks</li> <li>Topic B: Explain the Characteristics of VLANs</li> <li>Topic C: Explain the Characteristics of NAT and Port Forwarding</li> </ul> <h3>10 - Installing and Configuring Security Devices</h3> <ul> <li>Topic A: Install and Configure Firewalls and Proxies</li> <li>Topic B: Explain the Uses of IDS/IPS and UTM</li> </ul> <h3>11 - Explaining Authentication and Access Controls</h3> <ul> <li>Topic A: Explain Authentication Controls and Attacks</li> <li>Topic B: Explain the Uses of Authentication Protocols and Directory Services</li> <li>Topic C: Explain the Uses of Port Security and NAC</li> <li>Topic D: Implement Network Device Hardening</li> <li>Topic E: Explain Patch Management and Vulnerability Scanning Processes</li> </ul> <h3>12 - Deploying and Troubleshooting Cabling Solutions</h3> <ul> <li>Topic A: Deploy Structured Cabling Systems</li> <li>Topic B: Deploy Twisted Pair Cabling Solutions</li> <li>Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions</li> <li>Topic D: Deploy Fiber Optic Cabling Solutions</li> </ul> <h3>13 - Implementing and Troubleshooting Wireless Technologies</h3> <ul> <li>Topic A: Install and Configure Wireless Technologies</li> <li>Topic B: Troubleshoot Wireless Performance Issues</li> <li>Topic C: Secure and Troubleshoot Wireless Connectivity</li> </ul> <h3>14 - Comparing and Contrasting WAN Technologies</h3> <ul> <li>Topic A: Compare and Contrast WAN Core Service Types</li> <li>Topic B: Compare and Contrast WAN Subscriber Service Types</li> <li>Topic C: Compare and Contrast WAN Framing Service Types</li> <li>Topic D: Compae and Contrast Wireless and IoT WAN Technologies</li> </ul> <h3>15 - Using Remote Access Methods</h3> <ul> <li>Topic A: Use Remote Access VPNs</li> <li>Topic B: Use Remote Access Management Methods</li> </ul> <h3>16 - Identifying Site Policies and Best Practices</h3> <ul> <li>Topic A: Manage Networks with Documentation and Diagrams</li> <li>Topic B: Summarize the Purposes of Physical Security Devices</li> <li>Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts</li> <li>Topic D: Identify Policies and Best Practices</li> </ul></div>

Cisco Certified Entry Networking Technician (CCENT)

IT Networking Fundamentals

Computer Networking

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on rally regularity timing for jogularity and regularity in styles where a full average speed time schedule is provided. The competitive component of on the public highway historic road rallying, focusing on jogularity style timing. Ideal for competitors on events such as HERO Challenge, Rally the Globe events or Three Castles.
</p>

Join our exclusive 60-minute webinar on rally regularity timing, designed to give an introduction to regularities in the jogularity or cumulative speed table styles. Learn how to navigate a full average speed time schedule and master the competitive aspects of historic road rallying on public highways. This session focuses on the processes required to understand and use the supplied time schedules, perfect for those competing in events like the HERO Challenge, Rally the Globe, and Three Castles. Whether you're a seasoned competitor or looking to sharpen your skills, this webinar will equip you with the strategies you need to succeed.


Rally Navigation Training Services

Sports & Fitness

Historic Road Rallying training webinar on Regularity focusing on the Jogularity and Cumulative Speed Table styles.

Rally Navigation - Introduction to Regularity Timing

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Real Estate Analyst</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Create flexible real estate investment focused financial models in Excel. Case studies focus on core, core plus and value add property investments. This course shows you how to model income producing property with both annual and quarterly discounted cash flows, build rent functions, model costs and calculate returns. It also shows you how to interpret and analyse the results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Learn how to structure an investment cash flow from first principles and how to value and appraise property investments</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Build annual and quarterly discounted cash flows</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Look in depth at modelling tenancy schedules: rent reviews, upward-only, break options, lease expiry</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Build OPEX and CAPEX into your cash flow</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analyse risk using sensitivity tables and charts</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Employ best practice and find solutions to common modelling problems</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Real Estate Investors</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Surveyors</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Portfolio Analysts</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Investment Managers</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Asset Managers</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Real Estate professionals at any level with exposure to real estate financial models on a frequent basis</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Mid-level to senior Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members</li><li value="9" fr-original-style="" style="box-sizing: border-box;">APC candidates who would like the opportunity to consolidate their competencies by understanding how theory and variables interact within the precision context of a financial model.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day One</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.</p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Term &amp; Reversion and Layer Method Valuation (Intro to Excel)</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Equivalent Yield (Solver, Scenario and Goal Seek functions)</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Single-Let Discounted Cash Flow</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analysis and use of date series</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Internal Rate of Return (IRR) and Net Present Value (NPV)</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Comparing Value, Price and Worth</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Adding borrowing and analysing geared returns</li><li value="9" fr-original-style="" style="box-sizing: border-box;">Introducing Rent Reviews and other &lsquo;events&rsquo; into cash flows</li><li value="10" fr-original-style="" style="box-sizing: border-box;">The &lsquo;Rent Function&rsquo; concept and Logic functions (IF,OR,AND)</li><li value="11" fr-original-style="" style="box-sizing: border-box;">Sensitivity analysis</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Two</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.</p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">The &lsquo;Rent Function&rsquo; and Multi-let cash flows</li><li value="2" fr-original-style="" style="box-sizing: border-box;">The &lsquo;date problem&rsquo; and assumptions in property asset cash flows</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Reducing the rent function, intermediate calculations and modelling theory</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Modelling lease expiries, break clauses, voids, and upward only covenants</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Incorporating time-varying rental growth rates</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Analysing multi-let cash flows to see if the leases are sufficiently diversified</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Further IRR analysis (XIRR, MIRR)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">CPD Accredited Certificate &amp; LinkedIn Proficiency Badge</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Course Files</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the Real Estate Analyst such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



Real Estate Analyst
The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.
Create flexible real estate investment focused financial models in Excel. Case studies focus on core, core plus and value add property investments. This course shows you how to model income producing property with both annual and quarterly discounted cash flows, build rent functions, model costs and calculate returns. It also shows you how to interpret and analyse the results.


On this course, you will…
Learn how to structure an investment cash flow from first principles and how to value and appraise property investments
Build annual and quarterly discounted cash flows
Look in depth at modelling tenancy schedules: rent reviews, upward-only, break options, lease expiry
Build OPEX and CAPEX into your cash flow
Analyse risk using sensitivity tables and charts
Employ best practice and find solutions to common modelling problems


Who will benefit from this course?
Real Estate Investors
Surveyors
Portfolio Analysts
Investment Managers
Asset Managers
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Mid-level to senior Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
APC candidates who would like the opportunity to consolidate their competencies by understanding how theory and variables interact within the precision context of a financial model.


Day One
Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.
Term & Reversion and Layer Method Valuation (Intro to Excel)
Equivalent Yield (Solver, Scenario and Goal Seek functions)
Single-Let Discounted Cash Flow
Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)
Analysis and use of date series
Internal Rate of Return (IRR) and Net Present Value (NPV)
Comparing Value, Price and Worth
Adding borrowing and analysing geared returns
Introducing Rent Reviews and other ‘events’ into cash flows
The ‘Rent Function’ concept and Logic functions (IF,OR,AND)
Sensitivity analysis


Day Two
Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.
The ‘Rent Function’ and Multi-let cash flows
The ‘date problem’ and assumptions in property asset cash flows
Reducing the rent function, intermediate calculations and modelling theory
Modelling lease expiries, break clauses, voids, and upward only covenants
Incorporating time-varying rental growth rates
Analysing multi-let cash flows to see if the leases are sufficiently diversified
Further IRR analysis (XIRR, MIRR)


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Analyst such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling

Professional Development

Property & Real Estate Photography

Continuous Professional Development (CPD)

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

Real Estate Analyst (Investment Cash Flow Modelling in Excel)

In-Person 

Virtual

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Being flexible is the key to building effective and productive relationships.&nbsp; Adapting your style to connect with the style of your customer will lead to greater rapport.&nbsp; With rapport you can begin to influence your customer.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Building Influence &amp; Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand individual strengths and potential development needs in this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Explore effective sales and influencing techniques for different audiences</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Optimise communication with stakeholders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Consider how body language as well as written and verbal communication styles can influence this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand different clients&#39; drivers and blockers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn ways to practically apply these concepts to current situations and clients</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Inexperienced</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Want to develop pitching &amp; presenting skills</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Not hitting targets</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Looking to improve results</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would benefit from sales skills development</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Influencing others regularly</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

colour-energies.com

Disc

Professional Selling Skills (PSS)

Business Leadership

Relationship Building

Insights

Influence Skills

Insights Discovery

The four colour energies will transform your teams ability to influence customers and tailor their approach to different customers preferences.  By building deep rapport and creating trust your customers will strengthen their bond with your organisation.  Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price



The Real Estate Investment School is a four day course, that unravels the complexity of Investment Cash Flows through Advanced Modelling, Interpretation and Theory.
With a strong emphasis on practical application, you will gain a profound understanding of the complexities involved in analysing investment cash flows and interpreting their implications for effective decision-making.
Upon completion of the course, you will have the expertise to confidently model investment cash flows to a proficient level, empowering you to make informed financial decisions and drive positive outcomes for your investments.


The Investment focused school combines three of our courses:
Real Estate Analyst
Real Estate Modelling Masterclass
Understanding Key Principles of Real Estate Financial Modelling


On this course you will…
Construct Investment Financial Models starting from foundational principles
Learn how to value an appraise property investments.
Gain a comprehensive understanding of modelling tenancy schedules, including lease structures, rental income projections, lease expiry analysis, and lease renewal
Develop proficiency in creating robust models.
Understand how the application and use structure finance products in Real Estate
Learn advanced modelling techniques to analyse underlying asset risk
Appreciate the importance of data in investment cash flow modelling.
Gain a deep comprehension of the interrelationship between the metrics used in investment cash flow modelling


Who will benefit from this School?
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
Mid-level to senior Real Estate Analysts
Real Estate Managers who would like to gain an understanding of the dynamics of debt and financial return fluctuations in more detail
Property industry modellers who would like to be fully proficient in building complex financial models


Course Outline
Day One
Real Estate Analyst I
Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.
Term & Reversion and Layer Method Valuation (Intro to Excel)
Equivalent Yield (Solver, Scenario and Goal Seek functions)
Single-Let Discounted Cash Flow
Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)
Analysis and use of date series
Internal Rate of Return (IRR) and Net Present Value (NPV)
Comparing Value, Price and Worth
Adding borrowing and analysing geared returns
Introducing Rent Reviews and other ‘events’ into cash flows
The ‘Rent Function’ concept and Logic functions (IF,OR,AND)
Sensitivity analysis


Day Two
Real Estate Analyst II
Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.
The ‘Rent Function’ and Multi-let cash flows
The ‘date problem’ and assumptions in property asset cash flows
Reducing the rent function, intermediate calculations and modelling theory
Modelling lease expiries, break clauses, voids, and upward only covenants
Incorporating time-varying rental growth rates
Analysing multi-let cash flows to see if the leases are sufficiently diversified
Further IRR analysis (XIRR, MIRR)


Day Three
Real Estate Modelling Masterclass
Mezzanine debt modelling
Joint Venture structures between developers and lender/equity partners
Promote and profit share structure calculations
Advance project cash flows with mezzanine debts
Key Real Estate and investment risks, risk adjustment of exit yields
Sensitivity and Scenario Analysis
Monte Carlo Analysis


Day Four
Understanding Key Principles of Real Estate Financial Modelling
Real Estate Financial Modelling Mathematics
Time Value of Money
Net Present Value (NPV)
Internal Rare of Return (IRR)
Growth
What Discount Rate?
Certainty of a cash flow
Liquidity


Price, Value & Worth
Comparing Price, Value and Worth
Conventional Valuation Methods
Term and Reversion, Layer Method
Property Yields and Capitalisation Method
Exit calculations across Europe


Discounting Cash Flow Models
Investment Appraisal Models
Cash flow inputs: Rents, Yields, Growth Rates, Target Returns
Cash-on-Cash and Equity Multiple
Discount Rates & Exit Cap Rate
Operating Assumptions
Adding borrowing and analysing geared returns


Model Interpretation and Analysis
Sensitivity analysis and scenario analysis
Growth and inflation
Performance measures
Contemporary issues for analysis (such as the rise in interest rates


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Investment School such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Property Investment

Financial Analysis

Microsoft Excel

The Real Estate Investment School is a four day course, that unravels the complexity of Investment Cash Flows through Advanced Modelling, Interpretation and Theory.

Real Estate Investment School (Investment Cash Flow Modelling)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A day of Data Governance, support, networking, and answering your questions</strong></p><h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Are you responsible for implementing Data Governance? Are you expected to have all the answers?</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It can be a scary position to be in, especially if you are new to the role, and even if you have done it before, what worked for the last organisation doesn&#39;t always work for the new one.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can end up feeling lonely, vulnerable and frustrated. After all, you are trying to implement Data Governance to help your organisation - why is it turning out to be so difficult?!</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can spend hours on the internet or reading books but it can be challenging trying to turn the theory into something practical that will work for your organisation. If only you could fast forward to a few years&rsquo; time when you have done many more Data Governance initiatives and had a wider range of experience to fall back on.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you don&#39;t have a time machine to help you with that, the other option is to build a network of experienced trusted peers who are willing to share the benefit of their experience with you. But that can be easier said than done. These days many networking events still aren&rsquo;t taking place and those that are are online and it&rsquo;s very hard to get a chance to speak let alone get advice for your challenges.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">I can help you with that.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Why not join this 1 Day Data Governance Mastermind Workshop, where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.</p>

<p style="color: rgb(111, 114, 135); text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135); text-align: center;"><iframe width="560" height="315" src="https://www.youtube.com/embed/LcKBlsChafg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p>
</div>

Untangle your Data Governance issue and collaborate with your peers during this one-day Mastermind
Discuss Data Governance approaches with people who get it
Are you struggling with a Data Governance issue and wish you had a team of other Data Governance professionals you could bounce it around with?
You’ve done Data Governance training and you know what you’re focusing on. While your team is supportive, you spend a lot of time dealing with, and driving forward, culture change, managing stakeholders, and fielding questions from people who have their own priorities and now need to do this ‘Data Governance stuff’ on top. 
It would be nice, once in a while, to have a conversation about how to achieve something free from internal issues. You want to talk about best practices and get some alternative ideas.
That’s what my Data Governance Mastermind gives you: space to reflect with the support of your peers and practical solutions you can implement.
What is a mastermind?
Mastermind groups are the definition of ‘sharing is caring’. It’s you and your fellow peers – people who do what you do - gathering to brainstorm, problem solve, set goals and be each other’s support network.
At the Data Governance Mastermind, you will meet and learn from other people implementing Data Governance initiatives. 
It’s a one-day event, on Zoom. One of the benefits of attending is you’ll get 30 minutes in the ‘hot seat’ where you can share something you’re struggling with and get input from the group. 
What you can expect during the day
Discussions about different aspects of Data Governance and the opportunity to share what’s worked for you.
Tailored advice specific to your situation from me.
Insights from other people implementing Data Governance about what’s worked for them, what hasn’t worked, and how they have tackled issues.
30 minutes in the hot seat so you can share something you need help with and get practical suggestions from the rest of the delegates.
Time to reflect and share learnings from discussions so you have your key takeaways written down, ready to take back to work with you.
Get to know other Data Governance professionals and build a support network
Get an action plan and confidence to take your next steps with Data Governance
Get ready to discover new ways of approaching your Data Governance challenges, while getting to know professionals from a range of industries.
You will:
Get a clear action plan to take away with you to tackle your specific Data Governance issues.
Develop a wider network of supportive Data Governance professionals, people got your back and will be available to continue to network and ask advice or in the future.
Leave with the confidence that you're not alone in tackling these issues. There are other people going through similar experiences that are willing to help you out.
Is attending a Mastermind right for me? 
Every individual's Data Governance journey is unique. Take my scorecard to determine if my Mastermind programme is the right fit for you and will effectively support your specific needs. You can also find out more about the day on my website.

The Data Governance Coach 

Data Management

A day of Data Governance, support, networking, and answering your questions. Join me for my 1 Day Data Governance Mastermind where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

1 Day Data Governance Mastermind

1 Day Data Governance Mastermind Workshop

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on Rally Regularity Timing covering equipment required, how to keep to time, working out penalties and speed changes, this webinar focuses on styles of regularity that require the use of standard average speed tables. The competitive component of on the public highway historic road rallying, focusing on regularity using average speed tables. Ideal for competitors on events such as HRCR Clubmans Championship or Rally of the Tests</p>

Sixty minute webinar on Rally Regularity Timing covering equipment required, how to keep to time, working out penalties and speed changes, this webinar focuses on styles of regularity that require the use of standard average speed tables. The competitive component of on the public highway historic road rallying, focusing on regularity using average speed tables. Ideal for competitors on events such as HRCR Clubmans Championship or Rally of the Tests

Historic Road Rallying training webinar on Regularity focusing on Average Speed Table style regularities.

Rally Navigation - Regularity for Improvers

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

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