Description

There are huge benefits to using a coaching style when engaging with line managers and stakeholders.

This doesn't mean that you have to be a fully qualified coach. (We have other courses for that!)

But what it does mean is having the ability to deploy key coaching skills naturally, in the moment, to best effect.

This modular programme will help. The focus is on building skills and knowing when and how best to deploy them. The modular approach helps build confidence and gives opportunities for practice and reflection.

APPRECIATE THE VALUE OF COACHING IN YOUR ROLE

UNDERSTAND WHEN TO USE A COACHING STYLE - AND WHEN NOT TO

PRACTICE AND DEVELOP THE KEY SKILLS: TRUST AND RAPPORT, QUESTIONING, ACTIVE LISTENING, GOAL-SETTING

USE THE SOLUTION-FOCUSED APPROACH

CHALLENGE EFFECTIVELY

DAY ONE - COACHING FUNDAMENTALS

1. Welcome, aims and introductions2. What is coaching?

Definition of coaching

Difference between coaching, mentoring, advising, managing, etc.

Benefits of using a coaching approach

Push-pull continuum

Your preference and how to flex your style

3. When to coach

Opportunities to coach

What stops us coaching

The coaching mindset

Skill-will matrix

4. Is this coaching?

Exercise - coaching of whole group

Facilitated session to explore what elements of coaching were present and what was missing

5. Key coaching skills

Self-assessment on skills - checklist

A 'deeper dive' into key skills, with mini-exercises: Trust and rapport: how do we develop rapport? Questioning: powerful questions; coach the trainer. Active listening: creating and holding the space to think. Goal-setting: Powerful outcomes

Support v challenge

6. Creating a partnership

Creating a partnership / coaching alliance: How will you position coaching? Coach-coachee responsibilities: how you will work together. Coaching in the moment

7. Coaching framework - OSCAR

Demo and practice

8. And finally...

Demo and practice

Demo and practice

DAY TWO - COACHING FUNDAMENTALS

1. Welcome back

Check-in

2. Coaching practice

Sparkling moments linked to coaching practice

Focusing on the positive: a solution-focused approach

Acknowledging your coachee - why this is important and what to acknowledge

3. Coaching 'clinic'

Successes and insights; what surprised you most?

Challenges for group clinic - additional strategies, tips and tools to build coaching practice and confidence

4. Challenge in coaching

Support v challenge. Preferred approaches

The value of using challenge in coaching

What stops us challenging?

How to challenge effectively - different ways of offering challenge

Exercise - using challenging interventions. Coach the trainer.

5. Coaching practice

In trios - using the Oscar framework

Feedback in trios - focus on how challenge was used

Plenary debrief

6. And finally...

Review of learning

Actions and next steps

Closing exercise

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Coaching Skills for HR / L&D Professionals

By Maximum Performance

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