London

<h2>Managing Multiple Projects: In-House Training</h2>
 <p>Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management.</p>
 <p>Are your projects taking longer and longer to complete? Are results less than optimal because of time pressures on resources? Would you like to increase project 'throughout'?</p>
 <p>Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management.</p>
 <p>Planning and managing individual projects is challenging. When introducing the real-life limitation of resources and other outside influences into the multi-project environment, those challenges are magnified, and new challenges are introduced.</p>
 <p>This interactive workshop will position you for immediate action. The goal of this course is to equip you with the necessary knowledge, skills, and techniques so that you can effectively and productively manage multiple projects.</p><h3>What you Will Learn</h3> 
 <p>You'll learn how to:</p> 
 <ul> 
 <li>Manage stakeholder relationships and expectations</li> 
 <li>Prioritize and sequence multiple projects</li> 
 <li>Manage time and stress within a multiple project environment</li> 
 <li>Effectively manage logical dependencies among projects</li> 
 <li>Optimize the use of resources across multiple projects using concepts from Critical Chain methods</li> 
 <li>Manage risk and communications in a multiple project environment</li> 
 </ul><section>
                    <h3>Getting Started</h3> <ul>  <li>Introductions</li>  <li>Course structure</li>  <li>Course goals and objectives</li>  </ul>  <h3>Foundation Concepts</h3> <ul>  <li>Portfolio, program, and project management principles</li>  <li>The multiple project environment</li>  <li>The MMP Process Model</li>  </ul>  <h3>Developing the Multiple Project List</h3> <ul>  <li>Multiple project portfolio management</li>  <li>Project selection</li>  <li>Project categories and types</li>  <li>The multiple project list</li>  </ul>  <h3>Multiple Project Logical Dependencies</h3> <ul>  <li>Project dependencies</li>  <li>Types of multiple project portfolios</li>  <li>Categories of logical dependencies across multiple projects</li>  <li>Project priorities in the multiple project schedule</li>  </ul>  <h3>Multiple Project Resource Management</h3> <ul>  <li>Multiple project resources and resource management concepts</li>  <li>Multiple project resource loading</li>  <li>Resource pool and resource database</li>  <li>Multiple project resource issues and outsourcing</li>  <li>Critical chain resource management, including drum resources and multi-tasking</li>  </ul>  <h3>Managing Risk Across Multiple Projects</h3> <ul>  <li>Multiple project risk management process</li>  <li>Identifying, assessing, and responding to multiple project risks</li>  <li>Critical chain and multiple project risks</li>  <li>Risk interrelationship management methods</li>  </ul>  <h3>Creating and Executing the Multiple Project Plan</h3> <ul>  <li>The multiple project plan</li>  <li>Multiple project scheduling</li>  <li>Multiple project budgeting</li>  <li>Executing and maintaining the multiple project plan</li>  <li>Controlling in the multiple project environment</li>  <li>Tools in multiple project management</li>  </ul>  <h3>Multiple Project Communications</h3> <ul>  <li>Effective communication in the multiple project environment</li>  <li>Common communication barriers</li>  <li>Multiple project communications plan</li>  <li>Resolving multiple project conflicts</li>  </ul>  <h3>Summary and Next Steps</h3> <ul>  <li>What did we learn, and how can we implement this in our work environments?</li>  </ul>


                </section>

IIL Europe Ltd

Managing Multiple Projects: In-House Training

General Admission

Harpenden

<p>If you want to be better at making to-do lists or managing time better this is NOT for you! The time challenges we all face at work need to be addressed with a different approach.</p><p>This 'bite-size' session takes a fresh approach to how we deal with time personally and challenges the belief that we don't always have enough time. The workshop will be participative, interactive, and will cover the personal relationship we have with time and how this impacts on dealing with challenges and ever-changing priorities on a daily basis at work. The workshop will give you some practical tools and ideas on dealing with your thieves of time from a different perspective, including interruptions and emails.</p>To enable participants to organise and use their time effectively, using strategies to help with both 'thinking' and 'doing' that are fit for purpose. This workshop will enable you to:<ul><li>Recognise the barriers to effective time management and set goals to overcome them and get things done</li><li>Understand how their mindset affects how they use time and use better ways to deal with the inbuilt patterns of behaviour this produces when at work</li><li>Plan for tasks and projects in a productive way</li><li>Use some new tools and techniques to tackle time thieves, including email and interruptions</li><li>Review and evaluate their learning and have an action plan to take back to work</li></ul><section>
                    <h3>1 Welcome, introductions and objectives</h3><ul><li>Exploring your relationship with time and how you focus your mind on daily work pressures in relation to time</li><li>Past, present and future - where do you focus your energy at work?</li><li>Time thieves - exploring the results of the pre-workshop questionnaire and learning strategies to deal with the roots of your time thieves</li></ul> <h3>2 Personal strategies and tools: having a new mindset</h3><ul><li>Emails, interruptions and curve balls</li><li>Review and evaluation of learning</li><li>Action-planning</li></ul> 


                </section>

The In House Training Company

Office Skills & Productivity

Team Building

Stress Management

Time Management

Mental Health At Work

Personal Productivity

Making the most of your time (In-House)

<p>M&amp;O of engineering plant and services is becoming more important to the success of the core business. To select the right M&amp;O technique for specific plant and equipment it is necessary to know what options are available, what they deliver and how they should be implemented. This course will help you consider options and techniques that provide best value based on that thorough understanding of the business need. M&amp;O will increasingly be required to demonstrate it is delivering the optimum of cost and value and the main purpose of the course is to show how this can be achieved.</p><p>Note: this is a purely indicative list of topics that can be covered. The content, duration, objectives and material used would all be adapted to match your specific requirements.</p>This course will help you:<ul><li>Determine what the business needs from the M&amp;O service</li><li>Determine the cost and value of the various M&amp;O options</li><li>Prepare and present the business case for the selected M&amp;O strategy</li><li>Introduce meaningful KPIs based on performance-based service by the M&amp;O provider</li><li>Undertake a review of current M&amp;O and make recommendations for improvement</li><li>Introduce energy and carbon management performance criteria in M&amp;O</li><li>Better deal with project risk and uncertainties</li><li>Motivate others to deliver a reliable and cost effective M&amp;O service</li></ul><section>
                    					<p><em>Note: this is a purely indicative list of topics that can be covered. The content, duration, objectives and material used would all be adapted to match your specific requirements.</em></p>			  <h3>1 What is maintenance and what is operation? - their relative importance to the business</h3> <h3>2 Comparison of the various maintenance options and techniques, including:</h3><ul><li>Planned preventative</li><li>Run to failure</li><li>Condition monitoring</li><li>Business focused</li><li>Business critical</li><li>Total productive</li><li>Reliability centred maintenance</li></ul> <h3>3 Forms of contracts and service, including:</h3><ul><li>Comprehensive</li><li>Input driven</li><li>Output driven</li><li>Limited replacement</li><li>Performance based M&amp;O</li></ul> <h3>4 Selecting the right options and making the business case</h3> <h3>5 Continuous commissioning as a tool for delivering best value</h3> <h3>6 Case studies</h3> 


                </section>

Operations Management

Computer Maintenance

Vehicle Maintenance

Plant Maintenance

Facility Management

Aircraft Maintenance

Maintenance and operation (M&O) of engineering plant and services (In-House)

Nottinghamshire

<p style="color: rgb(0, 43, 81); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 43, 81);">This qualification is vocationally based and as such, offers the opportunity for learners to demonstrate an achievement of practical skills, understanding and knowledge in the workplace. Learners will gain knowledge on generic skills such as health and safety, working productively and moving and handling. In addition learners will demonstrate their abilities in cutting and bending reinforcement steel, fixing steel in-situ and prefabricating reinforcement steel sections. They can also complete the slinging and hand signalling the movement of suspended loads but this does not count towards the qualification.</p><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 43, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 43, 81);">This qualification has been developed with reference to the National Occupational Standards (NOS) and completion of the qualification will provide learners with evidence of their occupational competence and could enable them to progress onto additional training such as the Level 3 NVQ in Occupational work Supervision. Achievement of this qualification will provide the evidence required for the learner to apply for their Blue &ndash;Skilled Construction Skills Certification Scheme (CSCS) -card.&nbsp;</p>

Dynamic Training and Assessments Ltd

Construction

Level 2 NVQ Diploma in Steel Fixing Occupations

General admission

<p>It is important for Officers to understand the roles and responsibilities, processes and procedures involved when working with Elected Members. They also need to appreciate the significance of Elected Members as the decision-makers in local government.</p><p>Officers have a responsibility to work and communicate with Elected Members effectively. This very successful course is designed to help Officers with this.</p><p>Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation.</p>To provide managers with the knowledge and understanding they need to have productive working relationships with Elected Members and provide appropriate support.<p>By the end of the course participants will:</p><ul><li>Understand the roles, responsibilities, processes and procedures in place for working with Elected Members</li><li>Be able to identify the best way to approach potentially sensitive issues</li><li>Understand the skills and behaviours required for working effectively with Members</li><li>Be able to deploy their influencing skills more successfully</li><li>Review their learning and have an action plan to take back and implement at work</li></ul><section>
                    					<p><em>Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation.</em></p>			  <h3>1 Introduction</h3><ul><li>Welcome and introductions</li><li>Objectives and programme overview</li></ul> <h3>2 Working in a political environment</h3><ul><li>What is political awareness?</li><li>Contact and experience with Members</li><li>Importance of the role of Members</li></ul> <h3>3 Why be an Elected Member?</h3><ul><li>Perceptions of what Elected Members are and do</li><li>Values of Members and their motivations for doing what they do</li></ul> <h3>4 Political decision-making in local government</h3><ul><li>Current challenges and drivers affecting the organisation / the council</li><li>Roles and responsibilities of Officers and Members</li><li>Centrality of Members' strategic role</li></ul> <h3>5 (Option) A day in the life of an Elected Member</h3><ul><li><em>An Elected Member gives a talk about what they do</em></li><li></li></ul> <h3>6 Having a beneficial relationship between Officers and Members</h3> <h3>7 Member / Officer communication</h3><ul><li>Discussion of the formal processes, service procedures, etc (whether enshrined in a protocol, Memorandum of Understanding, etc)</li><li>Response times and requirements</li><li>Procedures required by Heads of Service [if appropriate]</li></ul> <h3>8 Influencing styles and strategies</h3><ul><li>Different forms of power and how they impact</li><li>Developing an appropriate 'influencing style'</li><li>Exploring strategies for improving communication and influencing at work</li></ul> <h3>9 Review and evaluation</h3><ul><li>Review and evaluation of learning</li><li>Personal action plans</li></ul> 


                </section>

Meeting Skills

Counselling Skills

Organisational Skills

Professional Skills Course (PSC)

Influencing Skills

Working with Elected Members (In-House)

<p>Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success.</p><p>We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios.</p>This course will help participants:<ul><li>Learn how to plan growth and increase revenue from existing accounts</li><li>Develop skills to build and develop essential relationships to increase value and visibility</li><li>Learn how best to create loyalty and customer satisfaction</li><li>Identify how to set account targets and development plan for building contacts and cross-selling</li><li>Develop persuasion and influencing skills to better define needs and develop opportunities</li><li>Learn how to add value at all stages; plus gaining competitive advantage</li><li>Develop an up-selling, cross-selling strategy</li></ul><section>
                    <h3>1 Performance metrics for account management</h3><ul><li>Introduction to the PROFIT account management model</li><li>Using practical tools to measure account performance and success</li><li>Planning your account strategy - red flags and green lights</li></ul> <h3>2 Relationships for account management</h3><ul><li>How to build and manage key relationships</li><li>Producing a 'relationship matrix'</li><li>Developing a coach or advocate</li></ul> <h3>3 Setting objectives for your account</h3><ul><li>Developing an upselling cross-selling strategy</li><li>Setting jointly agreed goals, objectives and business plans</li><li>Planning session</li></ul> <h3>4 Feedback and Retention - building loyal and satisfied customers</h3><ul><li>How to monitor and track your customer's satisfaction</li><li>Building a personalised satisfaction matrix</li><li>Customer service review meetings</li></ul> <h3>5 Influence</h3><ul><li>Getting your message and strategy across to C-level contacts</li><li>Being able to better develop a business partnership within an accountes</li></ul> <h3>6 Teamwork and time management</h3><ul><li>Working with others to achieve your account goals</li><li>Managing and working with a virtual team</li><li>Managing your time and accounts effectively</li></ul> <h3>7 Gaining commitment and closing the sale</h3><ul><li>Knowing when to close for commitment</li><li>How to ask for commitment professionally and effectively</li><li>Key negotiation skills around the closing process - getting to 'yes'</li><li>Checklist of closing and negotiation skills</li><li>Practice session</li></ul> 


                </section>

Account Manager

Account Management

Sales Management

Management Accountant

Manager Training

Management Skills

Account management (In-House)

<p>This practical, enjoyable day will give you the tools to go and do your job effectively and the opportunity to practise using them in a safe and supportive environment before putting them into practice for real back in the workplace.</p><p>To inspire, you need to be inspired!Having the right set of skills, tools and techniques helps us to manage in a productive and beneficial way.</p><p>Above all, the workshop will inspire you with the determination to engage with the people you manage to produce greater levels of achievement.</p>This workshop will enable you to:<ul><li>Understand what the role of the manager is</li><li>Engage and inspire a team to perform</li><li>Recognise the range of styles appropriate for different situations and how your communication style impacts</li><li>Provide clear direction on your team's purpose, role and responsibilities</li><li>Understand how to create a motivating environment for those who report to you</li><li>Hold them accountable for delivery</li><li>Hold performance conversations</li><li>Review and evaluate your learning and have a plan to take back and implement at work</li></ul><section>
                    <h3>1 Bringing the role to life</h3><ul><li>Starting the day with sharing your current ideals and approaches using the pre workshop task</li><li>Understanding what you bring to your role and your objectives for the day</li></ul> <h3>2 The role and responsibilities of a manager: an overview</h3><ul><li>Responsibility and accountability</li><li>Producing results</li><li>Managing teams</li><li>Developing individuals</li></ul> <h3>3 Communication excellence</h3><ul><li>The model of a team communicator</li><li>What type of communicator are you and what about your team?</li><li>Practical interactive group exercise</li></ul> <h3>4 Your role as a team leader - shaping how we work using the organisation's values</h3><ul><li>Your role</li><li>Your team's role</li><li>Enabling your team to deliver in a changing mindset</li></ul> <h3>5 Engaging and motivating your team</h3><ul><li><em>Exercise: using a leadership model to explore how you are enabling your team to engage with current change, what's getting in the way and how you will manage this in your organisational context</em></li><li>Peer and group task and discussion</li></ul> <h3>6 Addressing motivation at team and individual level in times of change</h3><ul><li><em>Exercises:</em><ul><li>Identifying approaches to motivating people at work based on a work based model of motivation: team task</li><li>Exploring a behavioural model of motivation: team discussion</li></ul></li><li>Review in plenary</li></ul> <h3>7 Holding people accountable</h3><ul><li>The work cycle model of team performance:</li><li><ul><li>Agree purpose</li><li>Set objectives</li><li>Monitor performance</li><li>Provide feedback</li><li>Compliance vs. commitment</li></ul></li><li>Professional discussion in small groups</li><li><em>Exercise: Practising short conversations using peer coaching support</em></li></ul> <h3>8 Review of learning and action planning</h3><ul><li>Personal review and action planning</li><li>Group review of learning</li><li>Evaluation</li></ul> 


                </section>

Team Management

People Management

Lean Management

Management in a day! (In-House)

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE INFORMATION</strong></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course teaches you how to operate a mini / compact crane safely and productively.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We will conduct a learner analysis to identify the duration of training required for those with limited or no experience, whereas experienced operators can attend a one day Experienced Worker Assessment (Test Only).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To provide knowledge and understanding in the following areas:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;">Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Be able to locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Be able to locate and identify key controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Set up exclusion zone</li><li fr-original-style="" style="box-sizing: border-box;">Identify and maintain PPE appropriate for mini compact crane use</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational and running checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Prepare the mini compact crane for use and operate machine safely and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of work and shut down procedures</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">Entry Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please note, that in all cases, operators are required to supply proof to support&nbsp;their application. They have to have passed the CITB health, safety &amp; environmental touch screen test within two years prior to their application.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Good understanding of spoken and written English.</p></div>

NPORS

NPORS Compact Crane (N140)

<h2>Remote Management: In-House</h2><p>Managing remote workers takes more effort. This programme is an opportunity to explore what makes it so different and gives you the tools and techniques to do it more effectively.</p><p>You will identify what you need to do differently to successfully manage and create an environment of trust, confidence and regularity of dialogue for remote workers. You will discover ways to engage your team through different forms of communication, to build trust, to motivate and to set clear expectations. You will leave with practical tools and techniques that will enable you to be more confident in your role as a manager of remote workers, and at the same time make their roles more productive, positive and rewarding.</p><ul><li>Explain the essential principles underlying remote management</li><li>Explore different communication styles and how they affect successful communication</li><li>Adapt your approach to develop confidence and build trust working remotely</li><li>Identify ways of using different communication tools to engage their staff</li><li>Appreciate the importance of positivity to motivate and engage remote team members</li><li>Understand how to apply coaching methods to remote conversations</li><li>Know how to build and support remote team formation</li><li>Be able to support and develop your teams for success</li></ul><section>
                    <h3>What's so different about remote management?</h3><ul><li>Why we do it - the business case</li><li>Static v remote teams</li><li>The challenge of distance</li><li>The challenge of time</li></ul><h3>2 Creating the right environment</h3><ul><li>Manager / worker or team / worker?</li><li>The 3Cs of virtual management:<ul><li>Collaboration</li><li>Communication</li><li>Co-ordination</li></ul></li><li>Emotional, psychological and physical elements</li><li>Other practical issues</li></ul><h3>3 The trust equation</h3><ul><li>Credibility</li><li>Reliability</li><li>Intimacy</li><li>Self-orientation</li></ul><h3>4 Communication methods</h3><ul><li>Technology options<ul><li>Why</li><li>When</li><li>What</li></ul></li><li>Developing an individual communication strategy</li></ul><h3>5 Communication styles</h3><ul><li>The DISC model of communication preferences</li><li>Adapting your style to different preferences<ul><li>Dominance: get it done</li><li>Influence: get recognition</li><li>Steadiness: get harmony</li><li>Compliance: get it right</li></ul></li></ul><h3>6 Supporting people to deliver</h3><ul><li>Setting tasks and projects</li><li>Monitoring and maintaining</li><li>Motivating and inspiring</li><li>Influencing</li></ul><h3>7 Coaching and mentoring</h3><ul><li>Coaching moments</li><li>How?<ul><li>The media richness model</li><li>The GROW model</li></ul></li></ul><h3>8 Forming remote teams</h3><ul><li>The Tuckman model<ul><li>Forming</li><li>Storming</li><li>Norming</li><li>Performing</li></ul></li><li>Identifying and working with attitudes, language and behaviours of remote teams</li><li>Matching management style to different team stages</li></ul><h3>9 Delegating to remote team members</h3><ul><li>The challenges</li><li>Using the DISC model</li></ul><h3>10 Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Maximum Performance

Remote Management: In-House

<h2>Meetings, Meetings, Meetings!: In-House</h2><h3>How to manage them effectively</h3><p>Some of us spend a large proportion of our working lives in meetings - and much of this time is wasted.</p><p>That's why good chairing skills are crucial. This practical and engaging programme shows how skillful chairing can steer a meeting to a successful conclusion, saving considerable time and significantly boosting efficiency.</p><h3>What's in it for you?</h3><ul><li>Be able to manage and chair meetings even more effectively and efficiently</li><li>Know how to make the most of the &amp;'before', &amp;'during' and &amp;'after' phases of the meeting</li><li>Understand how to stimulate and facilitate discussion to maximise engagement</li><li>Know how to make sure contributions are heard and taken note of</li><li>Know how to clearly define the purpose of a meeting, and prepare a realistic agenda</li><li>Be able to handle negative, time-wasting and disruptive behaviours effectively</li><li>Know how to get a meeting off to a good start and &amp;'stamp your mark' on it</li><li>Learn how to manage conference call meetings in a way that keeps people's attention</li><li>Know how to ensure actions are recorded and followed up</li></ul><section>
                    <h3>Achieving best practice in meetings</h3><ul><li>What drives you crazy about meetings?</li><li>How and why a meeting can go wrong - and right</li><li>A benchmark of good practice</li><li>Key factors that lead to shorter, productive meetings</li></ul><h3>The perfect chairperson/manager</h3><ul><li>What makes someone a really good chairperson/manager of a meeting?</li><li>How the role of the chairperson may be different in different kinds of meetings, including:<ul><li>Cascade / briefing / update meetings</li><li>Team meetings and 1:1 meetings</li><li>Discussion, debate or decision-making meetings</li><li>Feedback meetings</li><li>Brainstorming / blue-sky meetings</li><li>Review and &amp;'lessons learned' meetings</li></ul></li></ul><h3>The &amp;'before' phase</h3><ul><li>Planning ahead of time and setting things up to succeed</li><li>How to draw up an agenda that works - and making sure it's distributed ahead of time</li><li>Essential preparation to ensure success</li></ul><h3>The &amp;'during' phase</h3><ul><li>Managing the meeting process</li><li>Getting off to a good start by setting the scene</li><li>How to keep the meeting on track and to time</li><li>Encouraging and facilitating the discussion</li><li>The power of summaries to clarify understanding</li></ul><h3>Handling difficult people and situations</h3><ul><li>Managing group dynamics</li><li>Reading the group / meeting</li><li>Dealing with people who waste time, are negative or hold side conversations, etc</li><li>How to handle disagreement / conflict</li></ul><h3>The &amp;'after' phase</h3><ul><li>Bringing the meeting to a successful close</li><li>Ensuring everything has been covered</li><li>Why it's important to distribute minutes ASAP</li><li>How to make minutes as effective as possible</li><li>Best practice for recording the most important discussions and agreements made / actions to be taken</li><li>Following up on action points</li></ul><h3>When the meeting isn't working</h3><ul><li>Showing personal leadership by pointing out when the meeting isn't working - because it's gone off track or people are getting bored</li><li>The importance of taking individual responsibility</li><li>Looking for ways of supporting the process or being aware of time-keeping</li></ul><h3>Virtual meetings</h3><ul><li>What to consider in conference calls</li><li>The ingredients for success</li><li>How to avoid common problems</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Meetings, Meetings, Meetings!: In-House

<div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Menopause Update</strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Focus:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">This specialised training day is meticulously designed for healthcare professionals, including nurses, allied healthcare practitioners (AHPs), and general practitioners (GPs), who are already practicing in the field of menopause care. With established NICE (National Institute for Health and Care Excellence) Guidance, practitioners can gain heightened confidence in effectively managing women experiencing menopause-related issues.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Meet the Expert:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Dr. Katie Barber, a seasoned GP with 15 years of experience in Oxfordshire and Buckinghamshire, leads this comprehensive update. Dr. Barber&#39;s journey into Women&#39;s Health began during her GP training when she earned diplomas from the Royal College of Obstetricians and Gynaecologists and the Faculty of Sexual and Reproductive Healthcare. Her work at the John Radcliffe Hospital&#39;s Gynaecology department, where she held a special interest in Gynaecology, sparked her enthusiasm for assisting women in navigating the various facets of menopause. Dr. Barber&#39;s expertise is further underlined by her Advanced Certificate of Menopause Care from the Faculty of Sexual and Reproductive Healthcare and her accreditation as a British Menopause Society specialist and Menopause trainer in Oxfordshire. She served as the Clinical Lead for the NHS Menopause service at the John Radcliffe in Oxfordshire until March 2021 and currently holds the role of Clinical Lead for the NHS Community Gynaecology Service in Oxfordshire. In 2020, she launched her private service, Oxford Menopause.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Agenda:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">09.15 - Coffee and Registration</div><div fr-original-style="" style="box-sizing: border-box;">09.30 - Introduction and Course Objectives</div><div fr-original-style="" style="box-sizing: border-box;">09.40 - Physiology, Diagnosis, and Principles of Treatment</div><div fr-original-style="" style="box-sizing: border-box;">10.45 - Coffee</div><div fr-original-style="" style="box-sizing: border-box;">11.00 - Risks, Benefits, and Special Considerations (e.g., Premature Ovarian Insufficiency)</div><div fr-original-style="" style="box-sizing: border-box;">13.00 - Lunch</div><div fr-original-style="" style="box-sizing: border-box;">14.00 - Practical Prescribing and Common Pitfalls</div><div fr-original-style="" style="box-sizing: border-box;">14.30 - Vulvo-Vaginal Symptoms and Testosterone</div><div fr-original-style="" style="box-sizing: border-box;">14.30 - Case Studies and Q&amp;A</div><div fr-original-style="" style="box-sizing: border-box;">15.30 - Discussion and Sharing Good Practice - Close</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Learning Outcomes:</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">1. Stay Current with Menopausal Evidence: Develop an up-to-date awareness of the latest evidence and clinical guidance concerning menopausal issues and treatment options.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">2. Foster Critical Patient Discussions: Demonstrate a critical understanding of key discussion points with patients, enabling more informed and productive consultations.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">3. Problem-Solving Skills: Engage in discussions about relevant practice problems and collaboratively explore solutions within the context of menopause care.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">4. Values and Attitudes: Develop an awareness of how personal attitudes and values may influence practice in menopause care, fostering a more patient-centric approach.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">5. Professional Accountability: Understand the ongoing development of practice in the field of menopause care and embrace professional accountability as an integral aspect of providing high-quality care.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">6. Navigating NICE Guidance: Gain a comprehensive understanding of the NICE Guidance, empowering practitioners to align their practice with established best practices.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Please note: Course content may be subject to minor updates and adjustments.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

BBO Training

Clinical

Menopause Update

Clockwork Eye Video Training

Photography & Video

Video

Video Marketing

Video Creation

Mobile Video Production

Film & Video

Video Design

Videography

Video Production

Video Editing

Video & Mobile Marketing

Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost

Creating Video For Business (Interactive Workshop)

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT.</h3><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In order to make the best use of our time, we need to be efficient.</strong>&nbsp;Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Unlike the story of &ldquo;The Boy Who Cried Wolf,&rdquo; we want our meeting attendees to understand the value of our work.</strong>&nbsp;We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This class will help participants organize their ideas and communicate clearly.</strong>&nbsp;As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience.</p><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">FORGE AHEAD &ndash; THE REWARDS AWAIT.</h5>&nbsp;<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">THROUGH THE IMPROVING COMMUNICATIONS&nbsp;<em fr-original-style="" style="box-sizing: border-box;">RUNNING EFFECTIVE MEETINGS</em>&nbsp;CLASS, YOU WILL:</strong></h4>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gain new perspective and methods to create better, more productive sessions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Have a clear purpose to keep focus and engage with interest;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Manage distractions and disruptions appropriately, keeping efficiency; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Probe for information, getting the most useful level of detail for improvement.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Running Effective Meetings</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Deirdre Cash, PHR</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paco Group, NYC</span>

WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT.
In order to make the best use of our time, we need to be efficient. Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary.
Unlike the story of “The Boy Who Cried Wolf,” we want our meeting attendees to understand the value of our work. We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best.
This class will help participants organize their ideas and communicate clearly. As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience.
FORGE AHEAD – THE REWARDS AWAIT.THROUGH THE IMPROVING COMMUNICATIONS RUNNING EFFECTIVE MEETINGS CLASS, YOU WILL:
Gain new perspective and methods to create better, more productive sessions;
Have a clear purpose to keep focus and engage with interest;
Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;
Manage distractions and disruptions appropriately, keeping efficiency; and
Probe for information, getting the most useful level of detail for improvement.
 
Online Format—Running Effective Meetings is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up.
Deirdre Cash, PHRPaco Group, NYC

Improving Communications Uk

RUNNING EFFECTIVE MEETINGS

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					<div><p>The comprehensive Productive Lifestyle Training has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Productive Lifestyle Training today, and learn from the very best the industry has to offer!</p></div>
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					<div><p>This best selling Productive Lifestyle Training has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Productive Lifestyle Training is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The Productive Lifestyle Training is CPD-accredited, so you can be confident you're completing a quality training course which will boost your CV and enhance your career potential. The Productive Lifestyle Training is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the Productive Lifestyle Training, you will be awarded a certificate of completion  as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Productive Lifestyle Training will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the Productive Lifestyle Training to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Productive Lifestyle Training

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Being flexible is the key to building effective and productive relationships.&nbsp; Adapting your style to connect with the style of your customer will lead to greater rapport.&nbsp; With rapport you can begin to influence your customer.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Building Influence &amp; Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand individual strengths and potential development needs in this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Explore effective sales and influencing techniques for different audiences</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Optimise communication with stakeholders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Consider how body language as well as written and verbal communication styles can influence this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand different clients&#39; drivers and blockers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn ways to practically apply these concepts to current situations and clients</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Inexperienced</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Want to develop pitching &amp; presenting skills</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Not hitting targets</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Looking to improve results</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would benefit from sales skills development</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Influencing others regularly</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.
Being flexible is the key to building effective and productive relationships. Adapting your style to connect with the style of your customer will lead to greater rapport. With rapport you can begin to influence your customer.
This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.
Our Building Influence & Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.
How will your team benefit from this workshop? They will:
✔ Understand individual strengths and potential development needs in this area
✔ Explore effective sales and influencing techniques for different audiences
✔ Optimise communication with stakeholders
✔ Consider how body language as well as written and verbal communication styles can influence this area
✔ Understand different clients' drivers and blockers
✔ Learn ways to practically apply these concepts to current situations and clients
We have worked with thousands of teams and individuals, which statement best describes your team:
Inexperienced
Want to develop pitching & presenting skills
Not hitting targets
Looking to improve results
Would benefit from sales skills development
Influencing others regularly
Take advantage of our add-on offers at the checkout and enhance your experience on this workshop. Buy a set of Colour Energies Building Blocks and/or a Colour Energies Card Game and see how easily you can embed the colour energies in your team.
Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.
Get in touch

colour-energies.com

Disc

Professional Selling Skills (PSS)

Business Leadership

Relationship Building

Insights

Influence Skills

Insights Discovery

Presentation Skills

Communication Skills

The four colour energies will give you the insights to transform your teams ability to influence customers and tailor their approach to different customers preferences.  By building deep rapport and creating trust your customers will strengthen their bond with your organisation.  Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills

Book by the 10th October for 20% discount

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

<h2>Enhancing Performance with Productive Conflict: In-House Training</h2>
 <p>Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better!</p>
 <p>Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Apply different models for understanding the lifecycle and dynamics of conflict</li>
 <li>Describe a physiological response to conflict and its impact on communication</li>
 <li>Recognize the correlation between a person's conflict style and how they respond to conflict</li>
 <li>Identify your own default responses to conflict and catch them in action</li>
 <li>Reframe automatic negative thoughts to create more positive interpersonal outcomes</li>
 <li>Utilize various tactics and strategies to transform destructive conflict responses into productive ones</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions and social agreements</li> <li>Course goal and objectives</li> <li>Opening activities</li> </ul> <h3>Module 1: The Dynamics and Anatomy of Conflict</h3> <ul> <li>Conflict basics</li> <li>Dynamics of conflict</li> <li>The anatomy of conflict</li> </ul> <h3>Module 2: Conflict Styles and Conflict</h3> <ul> <li>Conflict through the conflict style lens</li> <li>Exploring your style in conflict</li> <li>Destructive responses to conflict</li> </ul> <h3>Module 3: Changing Your Response to Conflict</h3> <ul> <li>Changing your conflict response</li> <li>Three steps to productive conflict</li> <li>Choosing a productive conflict response</li> </ul>


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Enhancing Performance with Productive Conflict: In-House Training

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Selling Skills&nbsp;► Into Action</strong>&nbsp;strengthens participants&rsquo; ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong> &ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify and reach the most promising prospects to increase efficiency,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research and understand each unique customer to demonstrate expertise and ability,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct productive sales meetings that yield the best data to present the most effective solution,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Present solutions that are fully aligned with the prospect&rsquo;s situation and needs, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work more effectively and resourcefully to close more business.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ONLINE&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Selling Skills&nbsp;► Into Action</strong> is a 4-hour interactive online course.</i></p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Dr. Atkins, thank you for sharing &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Language of Happiness and Power of Praise</em>&lsquo; with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members&mdash;there is nothing better than that! Thanks again.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Olga Otero, Chapter President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of Palm Beach County (HRPBC)</span>

Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
Identify and reach the most promising prospects to increase efficiency,
Research and understand each unique customer to demonstrate expertise and ability,
Conduct productive sales meetings that yield the best data to present the most effective solution,
Present solutions that are fully aligned with the prospect’s situation and needs, and
Work more effectively and resourcefully to close more business.
 
ONLINE—Selling Skills ► Into Action is a 4-hour interactive online course.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

SELLING SKILLS

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Did you know that poor communication costs UK businesses an estimated <strong>£40 billion</strong> a year? Struggling to get your point across or misread body language can lead to misunderstandings, missed deadlines, and frustrated colleagues. Effective communication is the key to a successful career -  are you ready to unlock your potential?</p><p>This comprehensive bundle equips you with the skills you need to become a powerful communicator in any workplace setting. You'll learn <strong>effective communication strategies</strong> for different situations, from giving clear presentations to delivering constructive feedback. Discover the secrets of <strong>nonverbal communication</strong>, understand how to build rapport with colleagues, and gain the confidence to lead and manage teams effectively.</p><p><strong>Our Bundle contains </strong><strong>5 </strong><strong>of our premium courses for one discounted price:</strong></p><ul><li><strong> Course 01:</strong> Workplace Communication Management</li><li><strong> Course 02: </strong>Communication Skills</li><li><strong> Course 03:</strong> Business Communication</li><li><strong> Course 04:</strong> The Secrets of Body Language</li><li><strong> Course 05:</strong> Leadership &amp; Management</li></ul><p>Invest in your future and gain a competitive edge by mastering productive communication strategies, building stronger professional relationships, and contributing to a more collaborative and successful work environment. Enrol Today!</p><p><strong>Learning Outcomes of Productive Communication</strong></p><ul><li>Develop strategies for effective workplace communication management.</li><li>Enhance verbal, non-verbal, and written communication skills.</li><li>Apply business communication best practices in professional settings.</li><li>Interpret and utilize body language effectively in communication.</li><li>Implement leadership and management principles for clear communication.</li><li>Foster a productive and collaborative work environment through communication.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Productive Communication</li><li>Get a <strong>free student ID card</strong> with Productive Communication Training program (£10 postal charge will be applicable for international delivery)</li><li>The Productive Communication is affordable and simple to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Productive Communication course materials</li><li>The Productive Communication comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Workplace Communication Management</strong></p><ul><li>Module 01: Information And Communication For Stakeholders</li><li>Module 02: Communication &amp; Barriers</li><li>Module 03: Culture And Communication In The Workplace</li><li>Module 04: Language And Effective Communication</li><li>Module 05: Business Communication &amp; Interpersonal Relationships</li><li>Module 06: Communication Improvement At Workplace</li></ul><p><strong> Course 02: Communication Skills</strong></p><ul><li>Module 01: Effective Communication</li><li>Module 02: How to Talk to Anyone</li><li>Module 03: Power of Storytelling</li><li>Module 04: Becoming an Influencer</li><li>Module 05: Importance of Body Language</li><li>Module 06: Communication Skills for Job Interviews</li><li>Module 07: Public Speaking</li></ul><p><strong> Course 03: Business Communication</strong></p><ul><li>Business Communication</li><li>Verbal And Non-Verbal Communication</li><li>Written Communication</li><li>Electronic Communication</li><li>Communicating With Graphics</li><li>Effectively Working For Your Boss</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 2 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*5 = £65)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
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                                        50 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Managers and team leaders.</li><li>Business professionals and executives.</li><li>Human resources and training professionals.</li><li>Aspiring leaders and communicators.</li></ul>
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                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
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                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Communication Manager</li><li>Corporate Trainer</li><li>Public Speaker</li><li>Leadership Coach</li><li>Business Consultant</li><li>HR Professional</li></ul>
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                                    <h4>CPD Accredited Digital Certificate</h4>
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            Digital certificate -
            Included
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            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
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            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

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Academy for Health and Fitness

Productive Communication Skills in the Workplace

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							<p><span>By enroling in How to Create a Productive Workspace, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The How to Create a Productive Workspace course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent How to Create a Productive Workspace course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our How to Create a Productive Workspace Program.</span></p><p><span>So enrol in our How to Create a Productive Workspace course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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							<p><span>Enroling in this How to Create a Productive Workspace course can improve your How to Create a Productive Workspace perspective, regardless of your skill levels in the How to Create a Productive Workspace topics you want to master. If you're already a How to Create a Productive Workspace expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced How to Create a Productive Workspace insights that will help you make the most of your time. This How to Create a Productive Workspace course will act as a guide for you if you've ever wished to excel at How to Create a Productive Workspace.</span></p>						</div>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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							<p><span>This How to Create a Productive Workspace course is a great place to start if you're looking to start a new career in How to Create a Productive Workspace field. This training is for anyone interested in gaining in-demand How to Create a Productive Workspace proficiency to help launch a career or their business aptitude. </span></p>						</div>
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							<p><span>The How to Create a Productive Workspace course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of How to Create a Productive Workspace, without any fuss.</span></p>						</div>
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							<p><span>This How to Create a Productive Workspace training will assist you develop your How to Create a Productive Workspace ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  How to Create a Productive Workspace professional story and personalise your path to a new career. Furthermore, developing this How to Create a Productive Workspace skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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					<td colspan="4"> Productive Workspace</td>
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					<td>Lesson 01: 3 Aspects of a Productive Home Office</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>Lesson 02: 5 Hacks to Improve Home Office Productivity</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>Lesson 03: 5 Secrets for a Productive Home Office</td>
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NextGen Learning

How to Create a Productive Workspace Course

<p>Learn how to create a productive workspace from the comfort of your own home with this course. Discover practical hacks, secrets, and design features that will help you work more efficiently and effectively. Whether you're a freelancer, entrepreneur, or remote worker, this course will help you optimise your workspace and boost your productivity.</p><p>The course "How to Create a Productive Workspace" aims to provide learners with the necessary tools and strategies to create an effective home office space. The curriculum covers a wide range of topics, from identifying the three aspects of a productive home office to understanding the design features of an ideal workspace.</p><p><strong>Here are five key learning outcomes that learners can expect from this course:</strong></p><ol><li>Develop an understanding of the key factors that contribute to a productive home office, such as lighting, comfort, and organisation.</li><li>Learn practical hacks and secrets to improve productivity while working from home, such as time-blocking and setting boundaries.</li><li>Understand the benefits of an organised workspace and learn how to create a system that works for you.</li><li>Learn how to balance family responsibilities with work, and develop strategies to limit distractions and interruptions.</li><li>Gain insights into the common pitfalls that can affect productivity in a home office, such as technology distractions and poor ergonomics, and learn how to overcome them.</li></ol><p>The course is divided into ten lessons, each covering a specific aspect of creating a productive workspace. Lesson one focuses on identifying the three key aspects of a productive home office, which are comfort, lighting, and organisation. Lesson two provides practical hacks and secrets to improve productivity, such as using productivity tools and apps and setting realistic goals. Lesson three covers five secrets to a productive home office, including creating a dedicated workspace and setting boundaries.</p><p>Lesson four addresses the question of whether it is possible to be productive while working from home and covers tips for staying focused and motivated. Lesson five explores how to make your home office more productive, including using plants and adding personal touches. Lesson six provides strategies for balancing family and work responsibilities, while lesson seven covers how to limit distractions when working from home.</p><p>Lesson eight explores the benefits of an organised workspace and provides tips for creating an effective filing system. Lesson nine discusses the top three design features of the ideal home office, such as ergonomics and natural light. Finally, lesson ten examines the common productivity killers in a home office and provides strategies for overcoming them.</p><p><strong>How is the course assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>This course is suitable for anyone who works from home or is considering setting up a home office. It may be particularly useful for freelancers, entrepreneurs, or remote workers who need to create an effective workspace. It may also be helpful for individuals who want to improve their productivity and work-life balance.</p>
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        <div>Requirements</div>
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                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
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                            <p>After completing this course, learners may be better equipped to work effectively from home, leading to increased productivity and job satisfaction. Potential career paths may include:</p><ul><li>Freelancer Remote worker</li><li>Small business owner</li><li>Consultant</li><li>Online teacher or tutor</li></ul>
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                                    <h4>Certificate of completion</h4>
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            Digital certificate -
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            <div> <p>You can apply for a CPD Accredited PDF Certificate at the cost of £9.</p> </div>
        <h4>Certificate of completion</h4>
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            Hard copy certificate -
            £15
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            <div> <p>Hard copy can be sent to you via post at the expense of £15.</p> </div>

                        </div>

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Remote Management: In-House

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