1307 Courses in Nottingham

This course enables providers and their staff to develop an understanding of the responsibilities and duties around the Mental Capacity Act 2005 (MCA). This essential training is for workers involved in the care, treatment and support of adults who may lack capacity in making life decisions. This training offers vital support for social care providers, so they comply with the Mental Capacity Act and Care Quality Commission requirements and promote human rights.

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.

Care/Support planning will cover a range of topics including assessments, record keeping and managing information. The training will give your care and support workers the knowledge and understanding to effectively write a care plan for the people they support and ensure a clear log is kept ready for CQC inspections. Explore the key features of Care Planning including person centred planning and the promotion of personalised services including goal setting.

This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.