Name: Customer Service
Price: 450 GBP
Availability: InStock

Leicester

<p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">This is course will give you EVERYTHING you need to become a VTCT Level 4 Qualified Skin Specialist.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Why do you need THIS course?</strong></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Previously the beauty industry had very lax regulation and you could start your business with just CPD accreditation. However, insurance companies, professional skin care brands and professional equipment providers are now looking for qualifications like VTCT as these are a set standard that require assignments and exams at a very minimum of Level 2 and in most cases Level 3.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">The Level 4 qualifications have been developed as a result of a move towards regulating non-medical aesthetic therapies to ensure practitioner knowledge, client care and safety is at the forefront of all advanced non-medical aesthetic treatments offered by therapists.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">You will gain ofQual regulated qualifications in the following;</p><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Level 3 Access to Aesthetic Therapies- This has Level 2 Facial Therapy within it making the course suitable for complete beginner. Full content list is below.</li><li fr-original-style="" style="box-sizing: border-box;">Level 4 Dermaplaning</li><li fr-original-style="" style="box-sizing: border-box;">Level 4 Chemical Skin Peeling</li><li fr-original-style="" style="box-sizing: border-box;">Level 4 Skin Needling (Nano Needling will be included at NO EXTRA COST)</li><li fr-original-style="" style="box-sizing: border-box;">Level 4 Award In Facial Anatomy &amp; Physiology at no extra cost. Full details can be found here</li></ul><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">Please confirm dates and availability with us prior to purchasing</em></strong></p><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);"><br fr-original-style="" style="box-sizing: border-box;"></h2><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Who Is This Course Suitable For?</h2><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(51, 51, 51);">This course is perfect for those who are beginners with no experience. However, the course can be tailored for those who have partial qualifications/ accreditation and would like to become a qualified Level 4 practitioner.</span></p></div><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);"><br fr-original-style="" style="box-sizing: border-box;"></h2><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Course Content</h2><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">You will cover;</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">VTCT (ITEC) Level 3 Certificate in Access to Aesthetic Therapies</strong></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">This qualification is based on the National Occupational Standards (NOS) for relevant principles of beauty therapy and includes all the required elements to achieve a measurable and comparable qualification, which will facilitate further and additional study at levels 4 and above. Learners must achieve all mandatory units which include a combination of level 2 and 3 units;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&ndash; Health and safety<br fr-original-style="" style="box-sizing: border-box;">&ndash; Facial therapy<br fr-original-style="" style="box-sizing: border-box;">&ndash; Consultation and client care<br fr-original-style="" style="box-sizing: border-box;">&ndash; Anatomy, physiology and pathology<br fr-original-style="" style="box-sizing: border-box;">&ndash; Electrical therapies- microdermabrasion, galvanic, high frequency, microcurrent, lymphatic drainage<br fr-original-style="" style="box-sizing: border-box;">LED light therapy will be added on at NO EXTRA COST<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Throughout this qualification, learners will develop their knowledge and understanding of relevant anatomy and physiology and health and safety pertaining to level 2 and 3 therapies. They will also develop the knowledge, understanding and skills to consult with clients and analyse their skin to help facilitate the provision of facial therapies. In parallel, learners will develop their communication and customer service skills, all of which are valued highly by employers.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Level 4 Facial Anatomy &amp; Physiology</strong>&ndash; (standalone qualification is &pound;330- as part of this course it is included for NO EXTRA COST)</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">The aim of the Focus Awards Level 4 Award in Facial Anatomy and Physiology (RQF) is to provide learners with the knowledge and understanding of the anatomy and physiology associated with the facial area. Course content;</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">-Understand facial anatomy and physiology<br fr-original-style="" style="box-sizing: border-box;">-Understand associated pathologies<br fr-original-style="" style="box-sizing: border-box;">-Understand skin disorders, injuries and conditions</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Level 4 Qualifications;</strong></p><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Level 4 Dermaplaning</li><li fr-original-style="" style="box-sizing: border-box;">Level 4 Chemical Skin Peeling</li><li fr-original-style="" style="box-sizing: border-box;">Level 4 Skin Needling (Nano Needling will be included at NO EXTRA COST)</li></ul><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">A full start up equipment kit will be available to purchase on training. Details will be provided upon booking.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Course Duration &amp; Cost</h2><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">You will be registered onto online portal with easy access for viewing of tutorials reducing time in the centre. You will be required to do home study of treatment theory as well as assignments before you attend the practical training. This will allow more time to work on models and get hands on experience. You will be required to be in the centre for 3 intensive practical days</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&pound;4800</strong></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><em fr-original-style="" style="box-sizing: border-box;">Individually courses will cost you &pound;5326&nbsp;<strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">saving you &pound;526!</strong></em></p></div><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);"><br fr-original-style="" style="box-sizing: border-box;"></h2><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Why Choose Us?</h2><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Your journey with us doesn&rsquo;t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies.</li></ul><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business.</strong></p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Categories: Advanced Skin Care Courses, Combined Courses, ofqual, Training</div>

Elixskin & Elixir Skin Training

Level 4 Qualified Skin Specialist

General admission

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If you want to improve your or your employees&#39; customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the basics and core values of customer service.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Delivered both on-site and online, this course has been specifically tailored to cover key topics&nbsp;crucial to customer success and to improve customer service abilities.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics covered:</u></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding your customer journey better</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer care &ndash;what vision to have?</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The keys to success to remain consistent when handling customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing your customer expectations successfully</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Knowing and setting your limits with your customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand and acknowledge your customers&rsquo; needs</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Attention to ,details</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Bring meaningful changes to make the experience better</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Getting the best out of your customers&rsquo; feedback</span></li></ul><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Length:</u>&nbsp;1 day</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Feel free to reach out if you want to know more or enquire my course!</p>

Beyond Satisfaction - Customer service Training

Customer Experience

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Hospitality & Catering

Customer Success (CS)

Customer Journey

Customer Relationship Management

Hospitality Management

Hospitality & Tourism

Hospitality

Dealing With Difficult Customers

Customer Experience Management

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience


<p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">This is course will give you EVERYTHING you need to become a VTCT Level 3 Qualified Skin Specialist.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Why do you need THIS course?</strong></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Previously the beauty industry had very lax regulation and you could start your business with just CPD accreditation. However, insurance companies, professional skin care brands and professional equipment providers are now looking for qualifications like VTCT as these are a set standard that require assignments and exams at a very minimum of Level 2 and in most cases Level 3.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">This means a combination of both VTCT and CPD means your business will meet industry standards</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">What is the difference between CPD and VTCT?</strong></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Qualifications are listed on the Regulated Qualifications Framework (RQF), which is the national framework of UK qualifications, and the certificate of achievement is issued by an Awarding Organisation. Your certificate means you are &lsquo;qualified&rsquo; in that subject</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">CPD is a piece of training developed by an individual or organisation that sits outside the regulated qualifications framework. It confers a skill not a qualification.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Treatments such as dermaplaning can only be completed as a CPD therefore a combination of both VTCT and CPD will increase your revenue.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">You will gain the following;</p><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Level 3 Access to Aesthetic Therapies-&nbsp;</strong>This has Level 2 Facial Therapy within it making the course suitable for complete beginner. Full content list is below.</li><li fr-original-style="" style="box-sizing: border-box;"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Advanced Skin Care Diploma</strong></li><li fr-original-style="" style="box-sizing: border-box;">Microdermabrasion</li><li fr-original-style="" style="box-sizing: border-box;">LED Light Therapy </li><li fr-original-style="" style="box-sizing: border-box;">Dermaplaning </li><li fr-original-style="" style="box-sizing: border-box;">Chemical Peels. </li><li fr-original-style="" style="box-sizing: border-box;">Microneedling</li><li fr-original-style="" style="box-sizing: border-box;">Nano Needling </li></ul><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">If you prefer one treatment at a time then we offer this too. You can find all our courses&nbsp;<a href="https://www.elixirskintraining.co.uk/training/" style="color: rgb(24, 68, 60); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(24, 68, 60);">here</a></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">We also offer the Level 4 Qualified Skin Specialist Course</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">Please confirm dates and availability with us prior to purchasing</em></strong></p><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);"><br fr-original-style="" style="box-sizing: border-box;"></h2><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Who Is This Course Suitable For?</h2><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(51, 51, 51);">This course is perfect for those who are beginners with no experience. However, the course can be tailored for those who have partial qualifications/ accreditation and would like to become a qualified Level 3 practitioner.</span></p></div><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);"><br fr-original-style="" style="box-sizing: border-box;"></h2><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Course Content</h2><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">You will cover;</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">VTCT (ITEC) Level 3 Certificate in Access to Aesthetic Therapies</strong></p><figure style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><table fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">This qualification is based on the National Occupational Standards (NOS) for relevant principles of beauty therapy and includes all the required elements to achieve a measurable and comparable qualification, which will facilitate further and additional study at levels 4 and above. Learners must achieve all mandatory units which include:<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&ndash; Health and safety<br fr-original-style="" style="box-sizing: border-box;">&ndash; Facial therapy<br fr-original-style="" style="box-sizing: border-box;">&ndash; Consultation and client care<br fr-original-style="" style="box-sizing: border-box;">&ndash; Anatomy, physiology and pathology<br fr-original-style="" style="box-sizing: border-box;">&ndash; Electrical therapies<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Throughout this qualification, learners will develop their knowledge and understanding of relevant anatomy and physiology and health and safety pertaining to level 2 and 3 therapies. They will also develop the knowledge, understanding and skills to consult with clients and analyse their skin to help facilitate the provision of facial therapies. In parallel, learners will develop their communication and customer service skills, all of which are valued highly by employers.</td></tr></tbody></table></figure><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Advanced Skin Care Diploma</strong></p><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Microdermabrasion</li><li fr-original-style="" style="box-sizing: border-box;">LED Light Therapy (full course content can be found&nbsp;<a href="https://www.elixirskintraining.co.uk/product/microdermabrasion-led-therapy-accredited-diploma/" style="color: rgb(24, 68, 60); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(24, 68, 60);">here</a>)</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Dermaplaning (full course content can be found&nbsp;<a href="https://www.elixirskintraining.co.uk/product/dermaplaning-diploma/" style="color: rgb(24, 68, 60); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(24, 68, 60);">here</a>)</li><li fr-original-style="" style="box-sizing: border-box;">Chemical Peels. (full course content can be found&nbsp;<a href="https://www.elixirskintraining.co.uk/product/chemical-peel-diploma/" title="here)" style="color: rgb(24, 68, 60); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(24, 68, 60);">here)</a></li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Microneedling</li><li fr-original-style="" style="box-sizing: border-box;">Nano Needling (full course content can be found&nbsp;<a href="https://www.elixirskintraining.co.uk/product/microneedling-nano-needling-accredited-diploma/" style="color: rgb(24, 68, 60); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(24, 68, 60);">here</a>)</li></ul><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">A full start up equipment kit will be available to purchase on training. Details will be provided upon booking.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Course Duration &amp; Cost</h2><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">You will be registered onto online portal with easy access for viewing of tutorials reducing time in the centre. You will be required to do home study of treatment theory as well as assignments before you attend the practical training. This will allow more time to work on models and get hands on experience.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">The&nbsp;<strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Qualified Level 3 Skin Specialist</strong>&nbsp;course is a combination of the&nbsp;<strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Advanced Skin Care Diploma</strong>&nbsp;and&nbsp;<strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://www.elixirskintraining.co.uk/product/fast-track-vtct-itec-level-3-certificate-in-access-to-aesthetic-therapies/" style="color: rgb(24, 68, 60); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(24, 68, 60);">V</a>TCT (ITEC) Level 3 Certificate in Access to Aesthetic Therapie<a href="https://www.elixirskintraining.co.uk/product/fast-track-vtct-itec-level-3-certificate-in-access-to-aesthetic-therapies/" style="color: rgb(24, 68, 60); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(24, 68, 60);">s</a></strong>&nbsp;and you will be required to be in the centre for 4 intensive practical days</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&pound;3200</strong></p></div><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);"><br fr-original-style="" style="box-sizing: border-box;"></h2><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Why Choose Us?</h2><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Your journey with us doesn&rsquo;t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies.</li></ul><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business.</strong></p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><img src="https://www.elixirskintraining.co.uk/wp-content/uploads/2022/07/Accreditedtraining_gold-300x300.png" alt="" width="140" height="140" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Categories: Advanced Skin Care Courses, Combined Courses, ofqual, Training</div>

Level 3 Qualified Skin Specialist

<h4>Overview</h4>
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						<div></div>
							<p>
							</p><p>Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need.</p>

<p>At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.</p>
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GBA Corporate

Medical

Medical Tourism

Online

Supply Chain and Logistics Management

<h4>Overview</h4>
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						<div></div>
							<p>
							</p><p><strong>By the end of the course, delegates will have:</strong></p>

<p> </p>

<ul>
	<li>Identify and prioritise key accounts</li>
	<li>Increasing business revenue through effective CRM</li>
	<li>The importance of client care in the business environment</li>
	<li>Contribution of Customer care towards to quality service</li>
	<li>Understand the benefits of high-level CRM and the part it plays in client retention</li>
	<li>Understanding the service excellence and its strengths</li>
	<li>Necessary attitudes for inspiring customer service</li>
	<li>Develop the important skills necessary for an effective Customer Relationship Manager</li>
	<li>Building rapport and creating strong working relationships</li>
	<li>Effective Communication between the clients</li>
	<li>Understanding the importance of interpersonal contact and behaviour </li>
</ul>
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Client Relationship Management

<p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">If you are looking to gain a level 3 qualification and you have no qualifications or you have your level 2 qualification within facial therapy and you have a goal of working in advanced treatments such as;</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">&ndash; Chemical Skin Peeling<br fr-original-style="" style="box-sizing: border-box;">&ndash; Skin Microneedling<br fr-original-style="" style="box-sizing: border-box;">&ndash; Ultrasound/ Radio Frequency<br fr-original-style="" style="box-sizing: border-box;">&ndash; Dermaplaning<br fr-original-style="" style="box-sizing: border-box;">&ndash; Advanced Blemish Removal<br fr-original-style="" style="box-sizing: border-box;">&ndash; Micropigmentation/ Tattoo Removal<br fr-original-style="" style="box-sizing: border-box;">&ndash; Laser and IPL Qualifications<br fr-original-style="" style="box-sizing: border-box;">&ndash; Injectables</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Then the<em fr-original-style="" style="box-sizing: border-box;">&nbsp;Level 3 Certificate in Access to Aesthetic Therapies&nbsp;</em>is the ideal direct route in gaining a level 3 qualification without having to complete massage elements that are required for Level 3 Beauty Therapy General. This qualification is based on the National Occupational Standards (NOS) for relevant principles of beauty therapy and includes all the required elements to achieve a measurable and comparable qualification.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Key skills you will learn-</p><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Level 2 Facial Therapy-</strong>&nbsp;basic facial with steam extractions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Level 3 Facial Electricals-&nbsp;</strong>microdermabrasion, microcurrent, lymphatic drainage, EMS, high frequency, galvanic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Client consultation and care</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Health and safety</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anatomy, Physiology and Pathology</strong></p></div><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">Please confirm dates and availability with us prior to purchasing</em></strong></p><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);"><br fr-original-style="" style="box-sizing: border-box;"></h2><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Who Is This Course Suitable For?</h2><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Pre-requisites</strong><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">&nbsp;None besides an excellent level of English. You must be able to read and write in English. For further information, please contact us.</span></p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Course Content</h2><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">You will cover:</p><figure style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><table fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">This qualification is based on the National Occupational Standards (NOS) for relevant principles of beauty therapy and includes all the required elements to achieve a measurable and comparable qualification, which will facilitate further and additional study at levels 4 and above. Learners must achieve all mandatory units which include:<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&ndash; Health and safety<br fr-original-style="" style="box-sizing: border-box;">&ndash; Facial therapy<br fr-original-style="" style="box-sizing: border-box;">&ndash; Consultation and client care<br fr-original-style="" style="box-sizing: border-box;">&ndash; Anatomy, physiology and pathology<br fr-original-style="" style="box-sizing: border-box;">&ndash; Electrical therapies<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Throughout this qualification, learners will develop their knowledge and understanding of relevant anatomy and physiology and health and safety pertaining to level 2 and 3 therapies. They will also develop the knowledge, understanding and skills to consult with clients and analyse their skin to help facilitate the provision of facial therapies. In parallel, learners will develop their communication and customer service skills, all of which are valued highly by employers.</td></tr></tbody></table></figure><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Course Duration &amp; Cost</h2><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">Fast Track- dates vary, contact us for current dates</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">The course is tailored to fit into your schedule. You will be registered onto online portal with easy access for viewing of tutorials reducing time in the centre. You will be required to do home study of treatment theory as well as assignments before you attend the practical training.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Practical assessments are done at the centre &ndash; duration will be discussed as a training plan is tailored to each trainee.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Due to the nature of this type of learning, you will need to be committed to self learning with our guidance.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">If you are restricted with time due to personal/ work commitments than this course is ideal.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&pound;1999</strong></p></div><div data-initially-open="false" data-click-to-close="true" data-auto-close="true" data-scroll="false" data-scroll-offset="0" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);"><br fr-original-style="" style="box-sizing: border-box;"></h2><h2 tabindex="0" style="color: rgb(37, 106, 93); box-sizing: border-box;" fr-original-style=" color: rgb(37, 106, 93);">Why Choose Us?</h2><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session.</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Your journey with us doesn&rsquo;t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies.</li></ul><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business.</strong></p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><img src="https://images.cademy.co.uk/6870af45-90a9-4ddd-aa73-720a2f0bfcc0/d0700fe0-7928-424a-87ec-a75c8c7e3f6e/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Categories: Advanced Skin Care Courses, ofqual</div>

Fast Track Level 3 Certificate in Access to Aesthetic Therapies

Birmingham

Telford

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A</strong>pproach with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong>are and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">E</strong>mpathy.&nbsp;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.</p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">For more information about duration, please contact the Institute.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Enquire for more information</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - Anyone involved in a customer-facing role or training their customer-facing staff.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our thinking extends to &#39;Occupying our customer&#39;s consciousness.&#39; A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define a customer and what we are to them.</li><li fr-original-style="" style="box-sizing: border-box;">Share specific experiences you or someone you know may have had, good and bad.</li><li fr-original-style="" style="box-sizing: border-box;">Share some good and bad ways you and others have dealt with customers.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Ten Types of Customers and ask you to decide which you get more than others.</li><li fr-original-style="" style="box-sizing: border-box;">Break into groups to analyse our data and ask you to discuss it.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.</li><li fr-original-style="" style="box-sizing: border-box;">Look at our thoughts on managing our top ten customer types.</li><li fr-original-style="" style="box-sizing: border-box;">Through small group discussions, create a top 5 action list to take away and review in 3 months.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div>

This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.
We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"—Approach with Care and Empathy. 
We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.



LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - Anyone involved in a customer-facing role or training their customer-facing staff.
Why? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.
Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.
Our thinking extends to 'Occupying our customer's consciousness.' A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.
Workshop Content
Define a customer and what we are to them.
Share specific experiences you or someone you know may have had, good and bad.
Share some good and bad ways you and others have dealt with customers.
Discuss our Ten Types of Customers and ask you to decide which you get more than others.
Break into groups to analyse our data and ask you to discuss it.
Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.
Look at our thoughts on managing our top ten customer types.
Through small group discussions, create a top 5 action list to take away and review in 3 months.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Customer care, customer service, Moccasin Approach, 

Customer Facing Skills

Introductory daily rate.

Registered charities and non profits only.

Non profits only.

Loughborough

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			<p>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.</p>
			<div><i></i> 2 x 3 Hour Sessions</div>
			<div><i></i>  £450.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.<br /></span></h4>
<h4><span>Aim: To develop the customer service skills of your people so that they enhance the experience for your customers.<br /></span></h4>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Programme Outcome</h4>
<ul>
<li>Customers feel engaged &amp; informed throughout the whole journey</li>
<li>Customers <i>feel important</i></li>
<li>Reduces complaints</li>
<li>Increases compliments</li>
<li>Help you win more business</li>
<li>Increases recommendations and profitable customer conversations</li>
<li>Improves external perception of your business</li>
<li>Makes it a better place to work</li>
<li>Colleagues feel important and even more confident in their roles</li>
<li>Great Customer Service drives great Customer Experience</li>
</ul>
<h4>Duration</h4>
<p>The programme is made up of 2 x 3-hour virtual modules or 1 day in person</p>
<h4>Programme content</h4>
<ul>
<li>Introduction and Welcome - We are all part of the same journey - what does this mean to you</li>
<li>What do we mean by Customer service and how this links to the customers experience?</li>
<li>In the shoes of your customer - to get the participants thinking about what Customer Service means to different people, which in turn will impact the mindset</li>
<li>Its not what you say, it is what <b><i>you say and do </i></b>- bringing Customer Service to life by 'Being It'</li>
<li>The journey starts and ends with you, so how can we enhance the Customer Service we provide to our internal &amp; external customers</li>
<li>Video and discussion around the key concepts of Be there, Make their day, Choose your attitude, Play - have a sense of fun linking this to creating the right customer service throughout their journey</li>
<li>Being on the front foot - what does this mean and how can we demonstrate this to our customers</li>
<li>Engaging with our customers, when, how often, why &amp; about what</li>
<li>Pulling it all together- what are the critical behaviours we need to demonstrate to bring our vision of Customer Service to life.</li>
<li>Follow up coach to support the business in implementing this important skill as required</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

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