If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
This awareness course is suitable for everyone. It provides learners with the knowledge to recognise a suspected mental health condition, the skills to start a conversation, and be able to signpost a person towards professional help.
Closed groups of 6 to 18 learners per session. Learn how to engage in meaningful conversations about workplace wellbeing with the supports designed to enhance your skills as an effective leader. Empowering leaders and managers to support mental wellbeing in the workplace. This comprehensive course is designed to equip learners with the necessary knowledge and skills to support themselves and their team’s wellbeing.
This course is suited to those who are involved in the planning, provision, and assistance of meals for those in care. It provides a solid insight into the basics of good nutrition as well as providing practical guidance for how to put these into practice within a care setting. Learners will also look briefly at Food Hygiene. This subject forms standard 8 in The Care Certificate.