Our organisations are increasingly diverse and a cultural mix in training brings a fantastic variety of learning styles and sometimes barriers, too. Help managers and trainers understand the impact of different cultures and nationalities in the training room and make simple adjustments to ensure training is effective for all. Who are you training? Culture and its impact on learning Breaking down cultural learning barriers Intercultural communication Cultural competency and its importance in the training room Training techniques for the diverse classroom Effective questioning and concept checking Having a global mindset
This course is designed to provide delegates with awareness in the Control of Substances Hazardous to Health (COSHH) and how it may affect them, their colleagues, and their employer.
Our Legionella/Water Quality Risk Management – General Awareness course offers a basic introduction to Legionnaires' disease Management and Control.
This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.
This course is designed to suit a broad range of Care Sector staff. This training ensures that learners are equipped with a sufficient knowledge of mental health disorders so that they are able to manage and provide a high standard of support to affected service users. Learners will also know how to identify the symptoms of different mental disorders, adding real value to any organisation to which they provide services to.
This course will help you to gain a better knowledge of the policy which underpins end of life care. It will help you to learn about the delivery of great end of life care and improve your communication skills to strengthen working relationships during this period. You will also feel you have a better understanding on how to support the friends and family of the person that you are caring for.