1471 Courses in Coventry

Can be run as a one day or two day course. Whereas the one day course concentrates on Speaking Skills in delivering a talk and allows time for participants to prepare and deliver a very short talk, the two day course offers the opportunity for participants to deliver a longer (15 minute) talk and includes consideration of other situations where speaking skills are important such as talking in meetings, talking at interviews etc.

For all staff members involved in the recruitment and interviewing process.

For all staff who are responsible for delivering the appraisal process - typically team leaders, supervisors and managers.

The First Aid at Work qualification is the most comprehensive of all our first aid qualifications, and covers a wide range of skills which can be used within a workplace first aid situation, including: assessing the scene, managing an unresponsive casualty, CPR, heart attacks, choking, head and spinal injuries, fractures, anaphylaxis, plus much more.

This one day course provides an excellent introduction to managing and supervising volunteers covering the skills, paperwork and processes needed to recruit, induct and support them. The course can be expanded to run as a series of half day sessions and can also be adapted to the specific needs of organisations who would like the session to be run in-house.

This course is intended for any manager or supervisor tasked with carrying out the disciplinary procedure.

For all staff members who use the telephone as part of their normal duties.

When your team feels happy at work, their efforts almost always increase and therefore that will help your company to become more stable and able to advance and grow.

One company who introduced performance coaching meeting as a tool for its managers saw the number of disciplinary interviews drop by over 30%.

For all staff who are responsible for delivering a service to others - customers, clients or internal customers.