If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
This Level 2 Award in Principles of Safe Handling and Administration of Medication (POSHAM) course has been specifically designed for those working within a health and social care setting, such as support workers or care workers, and have a responsibility for the safe handling and administration of medication. This qualification is also perfect for those looking to refresh their knowledge.
Gain a comprehensive understanding of positive behavior support principles, strategies, and techniques with our course. Ideal for educators, caregivers, and professionals working with individuals with developmental disabilities, mental health issues, or behavioral challenges.
This course provides detailed safeguarding adults & children awareness, including essential knowledge in the recognition and reporting of abuse and neglect, procedures and responsibilities. This is for all workforce involved in Social Care from the health, public, independent, or voluntary sectors. This subject forms standard 10 & 11 in The Care Certificate.
One-Day Course 10am - 4pm Updated Jan 2023 (Working Together to Safeguard Children (Jan 2021 Updated) & Keeping Children Safe in Education (2022)) This Course can also be run within your organisation for your staff group at a reduced rate, contact us for a quote or if you have any other questions about this course talk to an adviser now online: Online Live Customer Adviser What is the course about? This course will help you and your staff become familiar with the role and responsibilities of the designated safeguarding lead in your organisation. It will develop both your competence and confidence in carrying out the role of Designated Safeguarding Lead (DSL). Formally known as Level 3
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.