624 Courses in Birmingham

Manage Abrasive Workplace Behaviour with Backbone: What’s one of the toughest jobs managers face? Managing abrasive employee behaviour is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you. You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?

Our 1-Day Disciplinary and Grievance Training Course is designed to help managers, leaders and employers ensure they have a fair and consistent disciplinary procedure in their workplace.

This 1-day Telesales Skills Training Course is designed to improve your sales conversions, win more business, maximise your selling opportunities to achieve optimum revenue.

Our Dealing with Difficult People Training provides your team with communication skills to handle challenging situations, identify early warning signs & triggers, whilst creating more positive outcomes.

Our Time Management Skills Training will help you organise your daily tasks, understand the importance of prioritisation, set realistic goals & manage your working day more intelligently.

This powerful Advanced Communication Skills Training Course will help you identify people’s communication style within 3-5 seconds of meeting them!