444 Courses in Birmingham

Testimonials “Powerful and inspirational” “Everyone would benefit from this training”  "I will change how I work from this moment on." "I found your training extremely powerful and it has really impacted." Finalist for Best Educational Programme for the NHS HSJ Partnership Awards 2023  Essentials in Communication and Co-production with Parents/Carers is an inspiring, interactive and unique 4-hour virtual (or 6/7 hour in-person), CPD-certified training founded on lived experience, research and best practice. It aims to equip practitioners to effectively communicate and work in collaboration with parent/carers of children/adults who have disabilities.  When time and resources are limited, maximising interactions with family/carers is essential in an age where co-production, personalised care and understanding lived experience are at the heart of delivering good services. This Born at the Right Time training course is hosted by Director/Founder Rachel Wright and aimed at anyone working in health, SEND or social care, whether a registered or non-registered practitioner.  Content Current context for families and practitioners What is going on underneath the surface Next steps to creating meaningful change Trainer Rachel Wright (BSc RN) is founder of Born at the Right Time, author of The Skies I'm Under, award winning blogger and Best Trainer finalist 2022 National Learning Disability and Autism Awards. Host of the popular The Skies We’re Under Podcast, Rachel’s a passionate speaker, trainer, qualified nurse and unqualified mum of three; one who has severe disabilities, life-limiting epilepsy and an addiction to the gameshow Pointless.  An expert through lived experience, Rachel leads Born at the Right Time to support families of people with complex disabilities whilst also Bridging the Gap between them and the practitioners who support them through CPD certified training, influencing policy makers and turning rhetoric into reality.

Organisational retreat, organisational seminar, executive development,

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Nail Technology

Customer care, customer service, Moccasin Approach,

Learning Centre Support Specialist, Learning Support Assistant,