381 Courses in Birmingham

One-Day Course 10am - 4pm Updated Jan 2023 (Working Together to Safeguard Children (Jan 2021 Updated) & Keeping Children Safe in Education (2022)) This Course can also be run within your organisation for your staff group at a reduced rate, contact us for a quote or if you have any other questions about this course talk to an adviser now online: Online Live Customer Adviser What is the course about? This course will help you and your staff become familiar with the role and responsibilities of the designated safeguarding lead in your organisation. It will develop both your competence and confidence in carrying out the role of Designated Safeguarding Lead (DSL). Formally known as Level 3

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

This course aims to give the learner an understanding of the term "Drag Lift" and the implications of the technique, for the client and the carer. and Health & Social Care organisations

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

This half-day Suicide First Aid Lite training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.

Our combined "Highway Code andAccidents, Incidents, and Breakdowns Training" module offers a comprehensive learning experience for drivers. This training covers two essential aspects: understanding the Highway Code and road safety measures to handle accidents, incidents, and breakdowns. Highway Code Training Content: Course introduction, objectives, and expectations. Introduction to the Highway Code and its relevance. Types of road users and training for various groups. Respecting and understanding the risks to different road user categories. Confirmation of knowledge quizzes covering all aspects of the Highway Code and traffic regulations. Accidents, Incidents, and Breakdowns Training Content: Recognizing risks and potential incidents, including breakdowns, collisions, and other scenarios. Duty of care, taking preventative measures, and handling incidents. Understanding health and safety regulations and related statistics. Prevention strategies and appropriate responses in case of an incident. Personal safety and actions to be taken during a vehicle collision. Steps to follow when facing a breakdown, including monitoring gauges and risk assessments. Ensuring the safety of other road users and cooperating with emergency services and recovery operators. Handling bridge strikes, including prevention and actions in case of an incident. Join us to enhance your knowledge of the Highway Code and road safety preparedness. Register today to ensure your drivers are well-versed in the rules of the road and equipped to handle unexpected challenges on their journeys. #HighwayCode #RoadSafety #AccidentHandling #Breakdowns #SafetyTraining