If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
Learners will be able to demonstrate much improved awareness of pressure sores and understand how they can help positively impact the service users' lives. They will be able to identify the function of the different layers of skin, highlight how and why pressure sores form, understand how they can prevent them and have a better understanding of the dressings, aids, and equipment used.
Domestic Abuse Perpetrator Program 'Empowering Change'