36 Housekeeping courses delivered Live Online

Duration 1 Days 6 CPD hours Overview Students will come away with knowledge and skills to become a top-notch team performer. This workshop will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - DEFINING SUCCESS * What is a Team? * An Overview of Tuckman and Jensen's Four-Phase Model 3 - TYPES OF TEAMS * The Traditional Team * Self-Directed Teams * E-Teams 4 - THE FIRST STAGE OF TEAM DEVELOPMENT-FORMING * Hallmarks of This Stage * What To Do As A Leader * What To Do As A Follower 5 - THE SECOND STAGE OF TEAM DEVELOPMENT-STORMING * The Hallmarks of This Stage * What To Do As A Leader * What To Do As A Follower 6 - THE THIRD STAGE OF TEAM DEVELOPMENT-NORMING * The Hallmarks of This Stage * What To Do As A Leader * What To Do As A Follower 7 - THE FOURTH STAGE OF TEAM DEVELOPMENT-PERFORMING * Hallmarks of This Stage * What To Do As A Leader * What To Do As A Follower 8 - TEAM BUILDING ACTIVITIES * The Benefits and Disadvantages * Team-Building Activities That Won't Make People Cringe * Choosing a Location for Team-Building 9 - MAKING THE MOST OF TEAM MEETINGS * Setting the Time and Place * Trying the 50-Minute Meeting * Using Celebrations of All Sizes 10 - SOLVING PROBLEMS AS A TEAM * The Six Thinking Hats * Encouraging Brainstorming * Building Consensus 11 - ENCOURAGING TEAMWORK * Some Things to Do * Some Things to Avoid * Some Things to Consider 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans ADDITIONAL COURSE DETAILS: Nexus Humans Teamwork and Team Building training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Teamwork and Team Building course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for Stop looking for those important items, and start knowing where they are by getting organized. Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participants professional and personal lives. 1 - GETTING STARTED * Housekeeping Items * The Parking Lot * Workshop Objectives * Action Plans and Evaluations 2 - REMOVE THE CLUTTER * Just Do it * You Don't Have to Keep Everything * Three Boxes: Keep, Donate, and Trash * A Place for Everything and Everything in its Place * Case Study * Review Questions 3 - PRIORITIZE * Write it Down * Urgent/Important Matrix * Divide Tasks * 80/20 Rule * Case Study * Review Questions 4 - SCHEDULING YOUR TIME * Have a Master Calendar * Setting Deadlines * Remove or Limit the Time Wasters * Coping With Things Outside of Our Control * Case Study * Review Questions 5 - TO DO LISTS * Use a Day Planner * Finish What You Start * Focus on the Important * Do Quick Tasks Immediately * Case Study * Review Questions 6 - PAPER AND PAPERLESS STORAGE * Find a System that Works for You * Make it Consistent * Make it Time Sensitive * Setting up Archives * Case Study * Review Questions 7 - ORGANIZATION IN YOUR WORK AREA * Keeping Items Within Arm's Reach * Only Have Current Projects on Your Desk * Arranging Your Drawers * Organize to Match Your Workflow * Case Study * Review Questions 8 - TOOLS TO FIGHT PROCRASTINATION * Eat That Frog! * Remove Distractions * Give Yourself a Reward * Break Up large Tasks * Case Study * Review Questions 9 - ORGANIZING YOUR INBOX * Setting up Delivery Rules * Folder and Message Hierarchy * Deal with Email Right Away * Flag and Highlight Important Items * Case Study * Review Questions 10 - AVOID THE CAUSES OF DISORGANIZATION * Keeping Everything * Not Being Consistent * Not Following a Schedule * Bad Habits * Case Study * Review Questions 11 - DISCIPLINE IS THE KEY TO STAYING ORGANIZED * Stay Within Your Systems * Learn to Say No * Have Organization Be Part of Your Life * Plan for Tomorrow, Today * Case Study * Review Questions 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans ADDITIONAL COURSE DETAILS: Nexus Humans Organizational Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Organizational Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more rational and disciplined thinkers. Overview Upon successful completion of this course, students will boost their performance with an increase in their decision-making ability. In this course, students will learn develop their ability to analyze and evaluate information. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - COMPONENTS OF CRITICAL THINKING * Applying Reason * Open Mindedness * Analysis * Logic * Case Study 3 - NON-LINEAR THINKING * Step Out of Your Comfort Zone * Don't Jump to Conclusions * Expect and Initiate Change * Being Ready to Adapt * Case Study 4 - LOGICAL THINKING * Ask the Right Questions * Organize the Data * Evaluate the Information * Draw Conclusions * Case Study 5 - CRITICAL THINKERS (I) * Active Listening * Be Curious * Be Disciplined * Be Humble * Case Study 6 - CRITICAL THINKERS (II) * Seeing the Big Picture * Objectivity * Using Your Emotions * Being Self-Aware * Case Study 7 - EVALUATE INFORMATION * Making Assumptions * Watch out for Bias * Ask Clarifying Questions * SWOT Analysis * Case Study 8 - BENEFITS OF CRITICAL THINKING * Being More Persuasive * Better Communication * Better Problem Solving * Increased Emotional Intelligence * Case Study 9 - CHANGING YOUR PERSPECTIVE * Limitations of Your Point of View * Considering Others Viewpoint * Influences on Bias * When New Information Arrives * Case Study 10 - PROBLEM SOLVING * Identify Inconsistencies * Trust Your Instincts * Asking Why? * Evaluate the Solution(s) * Case Study 11 - PUTTING IT ALL TOGETHER * Retaining Your New Skills * Reflect and Learn From Mistakes * Always Ask Questions * Practicing Critical Thinking * Case Study 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations

Duration 1 Days 6 CPD hours Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - SETTING SMART GOALS * The Three P?s * The SMART Way * Prioritizing Your Goals * Visualization 3 - PRIORITIZING YOUR TIME * The 80/20 Rule * The Urgent/Important Matrix * Being Assertive 4 - PLANNING WISELY * Creating Your Productivity Journal * Maximizing the Power of Your Productivity Journal * The Glass Jar: Rocks, Pebbles, Sand, and Water * Chunk, Block, and Tackle * Ready, Fire, Aim! 5 - TACKLING PROCRASTINATION * Why We Procrastinate * Nine Ways to Overcome Procrastination * Eat That Frog! 6 - CRISIS MANAGEMENT * When the Storm Hits * Creating a Plan * Executing the Plan * Lessons Learned 7 - ORGANIZING YOUR WORKSPACE * De-Clutter * Managing Workflow * Dealing with E-mail * Using Calendars * 8 - DELEGATING MADE EASY * When to Delegate * To Whom Should You Delegate? * How Should You Delegate? * Keeping Control * The Importance of Full Acceptance 9 - SETTING A RITUAL * What is a Ritual? * Ritualizing Sleep, Meals, and Exercise * Example Rituals * Using Rituals to Maximize Time 10 - MEETING MANAGEMENT * Deciding if a Meeting is Necessary * Using the PAT Approach * Building the Agenda * Keeping Things on Track * Making Sure the Meeting Was Worthwhile 11 - ALTERNATIVES TO MEETINGS * Instant Messaging and Chat Rooms * Teleconferencing * E-mail Lists and Online Groups * Collaboration Applications 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans Time Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Time Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED * Housekeeping Items * Pre-Assignment Review * Workshop Objectives * The Parking Lot * Action Plan 2 - WHAT ARE SOFT SKILLS? * Definition of Soft Skills * Empathy and the Emotional Intelligence Quotient * Professionalism * Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION * Ways We Communicate * Improving Non-Verbal Communication * Listening * Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK * Identifying Capabilities * Get Into Your Role * Learn the Whole Process * The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING * Define the Problem * Generate Alternative Solutions * Evaluate the Plans * Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT * The Art of Scheduling * Prioritizing * Managing Distractions * The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC * What Are You Working For? * Caring for Others vs. Self * Building Trust * Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY * Getting over the Good Old Days Syndrome * Changing to Manage Process * Changing to Manage People * Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE * Confident Traits * Self-Questionnaire * Surefire Confidence Building Tactics * Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM * Wow, You Mean I'm Not Perfect? * Listen With An Open Mind * Analyze and Learn * Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING * Redefining Need * Identifying Others' Interests * Reaching Out * When to Back Off 12 - WRAPPING UP * Words From The Wise * Review Of The Parking Lot * Lessons Learned * Recommended Reading * Completion Of Action Plans And Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - THE BIG PICTURE * What is Communication? * How Do We Communicate? * Other Factors in Communication 3 - UNDERSTANDING COMMUNICATION BARRIERS * An Overview of Common Barriers * Language Barriers * Cultural Barriers * Differences in Time and Place 4 - PARAVERBAL COMMUNICATION SKILLS * The Power of Pitch * The Truth about Tone * The Strength of Speed 5 - NON-VERBAL COMMUNICATION * Understanding the Mehrabian Study * All About Body Language * Interpreting Gestures 6 - SPEAKING LIKE A STAR * S = Situation * T = Task * A = Action * R = Result * Summary 7 - LISTENING SKILLS * Seven Ways to Listen Better Today * Understanding Active Listening * Sending Good Signals to Others 8 - ASKING GOOD QUESTIONS * Open Questions * Closed Questions * Probing Questions 9 - APPRECIATIVE INQUIRY * The Purpose of AI * The Four Stages * Examples and Case Studies 10 - MASTERING THE ART OF CONVERSATION * Level One: Discussing General Topics * Level Two: Sharing Ideas and Perspectives * Level Three: Sharing Personal Experiences * Our Top Networking Tips 11 - ADVANCED COMMUNICATION SKILLS * Understanding Precipitating Factors * Establishing Common Ground * Using ?I? Messages 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who need to present information effectively in a professional environment. Overview This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others. In this course, students will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. They will also organize your ideas to create coherent and convincing oral presentations. GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives CREATING THE PROGRAM * Performing a Needs Analysis * Writing the Basic Outline * Researching, Writing, and Editing CHOOSING YOUR DELIVERY METHODS * Basic Methods * Advanced Methods * Basic Criteria to Consider VERBAL COMMUNICATION SKILLS * Listening and Hearing: They Aren?t the Same Thing * Asking Questions * Communicating with Power NON-VERBAL COMMUNICATION SKILLS * Body Language * It?s Not What You Say, it?s How You Say It OVERCOMING NERVOUSNESS * Preparing Mentally * Physical Relaxation Techniques * Appearing Confident in Front of the Crowd CREATING FANTASTIC FLIP CHARTS * Required Tools * The Advantages of Pre-Writing * Using Colors Appropriately * Creating a Plan B CREATING COMPELLING POWERPOINT PRESENTATIONS * Required Tools * Tips and Tricks * Creating a Plan B WOW 'EM WITH THE WHITEBOARD * Traditional and Electronic Whiteboards * Using Colors Appropriately * Creating a Plan B VIBRANT VIDEOS AND AMAZING AUDIO * Required Tools * Tips and Tricks * Creating a Plan B PUMPING IT UP A NOTCH * Make Them Laugh a Little * Encourage Discussion * Dealing with Questions WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans Presentation Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Presentation Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. SERVICE LEVEL MANAGEMENT * Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) SAFETY AND CRISIS MANAGEMENT * Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work PHYSICAL SECURITY * Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting FACILITIES MAINTENANCE * The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping DATA CENTRE OPERATIONS * Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management MONITORING/REPORTING/CONTROL * Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting PROJECT MANAGEMENT * Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt ENVIRONMENTAL SUSTAINABILITY * The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage GOVERNANCE AND COMPLIANCE * The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording EXAM: CERTIFIED DATA CENTRE FACILITIES OPERATIONS SPECIALIST (CDFOS©) * Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

MIKROTIK ROUTERS TRAINING COURSE DESCRIPTION A fast paced practical hands on introduction to Mikrotik routers concentrating on basic product knowledge needed for the real world. Starts with the basics of accessing the routers through configuring static routes, RIP and OSPF, ending with firewalls. Hands on sessions follow all the major chapters. WHAT WILL YOU LEARN * Use Winbox. * Use the Mikrotik command line. * Perform basic troubleshooting. * Configure Interfaces, RIP and OSPF. * Perform housekeeping tasks such as: - save and load configurations - upgrade the OS - recover lost passwords MIKROTIK ROUTERS TRAINING COURSE DETAILS * Who will benefit: Anyone who will be working with Mikrotik routers. * Prerequisites: TCP/IP foundation for engineers * Duration 2 days MIKROTIK ROUTERS TRAINING COURSE CONTENT * Mikrotik routers RouterOS, RouterBoard. System resources. * Getting started Accessing the router, Winbox, Webfig, Quickset. telnet. * The command line interface Contexts, online help, basic troubleshooting. * Configuring Interfaces Basics, Enabling interfaces. Ethernet, loopback interfaces. Adding IP addresses. * Static routes Why use static routes? Configuring static routes, default routes. * Configuring RIP How RIP works, configuration, troubleshooting. * OSPF Configuration and troubleshooting. * Housekeeping Configuration management, offline editing and FTP usage. RouterOS upgrades. Packages. Bypassing passwords. * Other functions DHCP server. * Firewall Connections, chains, actions, filters.

3COM SWITCHES TRAINING COURSE DESCRIPTION A hands on course covering the product specifics of 3Com switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. WHAT WILL YOU LEARN * Install 3Com switches. * Use the command line interface and the web based interface to manage 3Com switches. * Configure and troubleshoot 3Com switches. * Configure and troubleshoot 3Com switches. * Perform software upgrades. 3COM SWITCHES TRAINING COURSE DETAILS * Who will benefit: Anyone working with 3Com switches. Particularly aimed at engineers and technicians supporting 3Com switches. * Prerequisites: None. * Duration 2 days 3COM SWITCHES TRAINING COURSE CONTENT * Introduction How Ethernet works with hubs, How Ethernet works with switches. Installing 3Com switches. Hands on Building a network with a hub, building a network with a 3Com switch. * Basic troubleshooting The 3Com switch range, LEDs, cabling issues, system resets, default settings. Hands on Building a network with multiple 3Com switches. * Configuration methods Managed vs. unmanaged switches, Console port access, telnet, web based access, SNMP, saving configurations, NVRAM, switch stacks. Hands on Accessing the switch using the console, IP address configuration, telnet. * Console interface Default users, passwords, the menus, menu options, online help, CLI commands. Hands on Setting passwords, displaying the switch configuration. * Web based interface Getting started, basic format. Hands on Configuring the switch using the web interface. * Port configuration Common port configuration tasks, port aggregation, resilient links. Hands on Configuring ports. * STP configuration What is STP? Configuring STP. Hands on Enabling and disabling STP, configuring STP. * VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Hands on Setting up VLANS, setting up 802.1Q, Inter VLAN traffic. * Housekeeping TFTP, software upgrades Hands on Software upgrade. * SNMP SNMP configuration, Transcend, other NMS's. Hands on Using SNMP to manage a 3Com switch, putting it all together: troubleshooting.