Communication Strategies

Duration

1 Days

6 CPD hours

For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.

1 - Getting Started

• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

2 - The Big Picture

• What is Communication?
• How Do We Communicate?
• Other Factors in Communication

3 - Understanding Communication Barriers

• An Overview of Common Barriers
• Language Barriers
• Cultural Barriers
• Differences in Time and Place

4 - Paraverbal Communication Skills

• The Power of Pitch
• The Truth about Tone
• The Strength of Speed

5 - Non-Verbal Communication

• Understanding the Mehrabian Study
• All About Body Language
• Interpreting Gestures

6 - Speaking Like a STAR

• S = Situation
• T = Task
• A = Action
• R = Result
• Summary

7 - Listening Skills

• Seven Ways to Listen Better Today
• Understanding Active Listening
• Sending Good Signals to Others

8 - Asking Good Questions

• Open Questions
• Closed Questions
• Probing Questions

9 - Appreciative Inquiry

• The Purpose of AI
• The Four Stages
• Examples and Case Studies

10 - Mastering the Art of Conversation

• Level One: Discussing General Topics
• Level Two: Sharing Ideas and Perspectives
• Level Three: Sharing Personal Experiences
• Our Top Networking Tips

11 - Advanced Communication Skills

• Understanding Precipitating Factors
• Establishing Common Ground
• Using ?I? Messages

12 - Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations

Additional course details:

Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.