67 Hotel Receptionist courses

24 Hour Flash Deal **25-in-1 Receptionist Excellence: Essential Skills for Front Desk Professionals Mega Bundle** Receptionist Excellence: Essential Skills for Front Desk Professionals Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Receptionist Excellence: Essential Skills for Front Desk Professionals package online with Studyhub through our online learning platform. The Receptionist Excellence: Essential Skills for Front Desk Professionals bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Receptionist Excellence: Essential Skills for Front Desk Professionals course provides complete 360-degree training on Receptionist Excellence: Essential Skills for Front Desk Professionals. You'll get not one, not two, not three, but twenty-five Receptionist Excellence: Essential Skills for Front Desk Professionals courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Receptionist Excellence: Essential Skills for Front Desk Professionals courses are yours for as long as you want them once you enrol in this course This Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle consists the following career oriented courses: * Course 01: Receptionist Diploma * Course 02: Medical Receptionist * Course 03: School Receptionist * Course 04: Hotel Front Desk Operations * Course 05: Customer Service Manager Training and Front Desk Certification * Course 06: Effective Communication Skills Diploma * Course 07: Telephone Etiquette Online Training * Course 08: Telephone Customer Service Training * Course 09: Time Management * Course 10: Email Writing Training * Course 11: Conflict Resolution * Course 12: Stress Management Training * Course 13: Creative Problem Solving * Course 14: Positive Psychology Course * Course 15: Dealing With Difficult People - Diploma * Course 16: Hotel Management with Hotel Receptionist and Hospitality Management * Course 17: Emotional Intelligence and Social Management Diploma * Course 18: Diversity Training * Course 19: Workplace Confidentiality * Course 20: Customer Service Management: Recovering Difficult Customers * Course 21: Professional Crisis Management Certificate * Course 22: Data Documentation and Record Keeping Best Practices * Course 23: Principles of Team Leading * Course 24: Health and Safety at Workplace * Course 25: Decision Making and Critical Thinking Online Course The Receptionist Excellence: Essential Skills for Front Desk Professionals course has been prepared by focusing largely on Receptionist Excellence: Essential Skills for Front Desk Professionals career readiness. It has been designed by our Receptionist Excellence: Essential Skills for Front Desk Professionals specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Receptionist Excellence: Essential Skills for Front Desk Professionals bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Receptionist Excellence: Essential Skills for Front Desk Professionals Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Receptionist Excellence: Essential Skills for Front Desk Professionals Elementary modules, allowing our students to grasp each lesson quickly. The Receptionist Excellence: Essential Skills for Front Desk Professionals course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Receptionist Excellence: Essential Skills for Front Desk Professionals bundle, you really hit the jackpot. Here's what you get: * Step by step Receptionist Excellence: Essential Skills for Front Desk Professionals lessons * One to one assistance from Receptionist Excellence: Essential Skills for Front Desk Professionalsprofessionals if you need it * Innovative exams to test your knowledge after the Receptionist Excellence: Essential Skills for Front Desk Professionalscourse * 24/7 customer support should you encounter any hiccups * Top-class learning portal * Unlimited lifetime access to all twenty-five Receptionist Excellence: Essential Skills for Front Desk Professionals courses * Digital Certificate, Transcript and student ID are all included in the price * PDF certificate immediately after passing * Original copies of your Receptionist Excellence: Essential Skills for Front Desk Professionals certificate and transcript on the next working day * Easily learn the Receptionist Excellence: Essential Skills for Front Desk Professionals skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Receptionist Excellence: Essential Skills for Front Desk Professionals training is suitable for - * Students * Recent graduates * Job Seekers * Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Receptionist Excellence: Essential Skills for Front Desk Professionals REQUIREMENTS To participate in this Receptionist Excellence: Essential Skills for Front Desk Professionals course, all you need is - * A smart device * A secure internet connection * And a keen interest in Receptionist Excellence: Essential Skills for Front Desk Professionals CAREER PATH You will be able to kickstart your Receptionist Excellence: Essential Skills for Front Desk Professionals career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Receptionist Excellence: Essential Skills for Front Desk Professionals career opportunities. CERTIFICATES CPD ACCREDITED CERTIFICATE Digital certificate - Included * CPD Accredited e-Certificate - Free * CPD Accredited Hardcopy Certificate - Free * Enrolment Letter - Free * Student ID Card - Free

24 Hour Flash Deal **25-in-1 Front Desk Coordinator Diploma Mega Bundle** Front Desk Coordinator Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Front Desk Coordinator Diploma package online with Studyhub through our online learning platform. The Front Desk Coordinator Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Front Desk Coordinator Diploma course provides complete 360-degree training on Front Desk Coordinator Diploma. You'll get not one, not two, not three, but twenty-five Front Desk Coordinator Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Front Desk Coordinator Diploma courses are yours for as long as you want them once you enrol in this course This Front Desk Coordinator Diploma Bundle consists the following career oriented courses: * Course 01: Customer Service Manager Training and Front Desk Certification * Course 02: Hotel Front Desk Operations * Course 03: Receptionist Diploma * Course 04: Medical Receptionist * Course 05: School Receptionist * Course 06: Effective Communication Skills Diploma * Course 07: Telephone Etiquette Online Training * Course 08: Telephone Customer Service Training * Course 09: Time Management * Course 10: Email Writing Training * Course 11: Conflict Resolution * Course 12: Stress Management Training * Course 13: Creative Problem Solving * Course 14: Positive Psychology Course * Course 15: Dealing With Difficult People - Diploma * Course 16: Hotel Management with Hotel Receptionist and Hospitality Management * Course 17: Emotional Intelligence and Social Management Diploma * Course 18: Diversity Training * Course 19: Workplace Confidentiality * Course 20: Customer Service Management: Recovering Difficult Customers * Course 21: Professional Crisis Management Certificate * Course 22: Data Documentation and Record Keeping Best Practices * Course 23: Principles of Team Leading * Course 24: Health and Safety at Workplace * Course 25: Decision Making and Critical Thinking Online Course The Front Desk Coordinator Diploma course has been prepared by focusing largely on Front Desk Coordinator Diploma career readiness. It has been designed by our Front Desk Coordinator Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Front Desk Coordinator Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Front Desk Coordinator Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Front Desk Coordinator Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Front Desk Coordinator Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Front Desk Coordinator Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Front Desk Coordinator Diploma bundle, you really hit the jackpot. Here's what you get: * Step by step Front Desk Coordinator Diploma lessons * One to one assistance from Front Desk Coordinator Diplomaprofessionals if you need it * Innovative exams to test your knowledge after the Front Desk Coordinator Diplomacourse * 24/7 customer support should you encounter any hiccups * Top-class learning portal * Unlimited lifetime access to all twenty-five Front Desk Coordinator Diploma courses * Digital Certificate, Transcript and student ID are all included in the price * PDF certificate immediately after passing * Original copies of your Front Desk Coordinator Diploma certificate and transcript on the next working day * Easily learn the Front Desk Coordinator Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Front Desk Coordinator Diploma training is suitable for - * Students * Recent graduates * Job Seekers * Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Front Desk Coordinator Diploma REQUIREMENTS To participate in this Front Desk Coordinator Diploma course, all you need is - * A smart device * A secure internet connection * And a keen interest in Front Desk Coordinator Diploma CAREER PATH You will be able to kickstart your Front Desk Coordinator Diploma career because this course includes various courses as a bonus. This Front Desk Coordinator Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Front Desk Coordinator Diploma career opportunities. CERTIFICATES CPD ACCREDITED CERTIFICATE Digital certificate - Included * CPD Accredited e-Certificate - Free * CPD Accredited Hardcopy Certificate - Free * Enrolment Letter - Free * Student ID Card - Free

24 Hour Flash Deal **25-in-1 Travel Coordinator Diploma Mega Bundle** Travel Coordinator Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Travel Coordinator Diploma package online with Studyhub through our online learning platform. The Travel Coordinator Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Travel Coordinator Diploma course provides complete 360-degree training on Travel Coordinator Diploma. You'll get not one, not two, not three, but twenty-five Travel Coordinator Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Travel Coordinator Diploma courses are yours for as long as you want them once you enrol in this course This Travel Coordinator Diploma Bundle consists the following career oriented courses: * Course 01: Travel Agent * Course 02: Travel Blogger * Course 03: Travel Writing Workshop: Crafting Inspiring Travel Narratives * Course 04: Exploring Sustainable Ecotourism Practices Around the World * Course 05: Recreation and Leisure Management Diploma * Course 06: Transport Manager * Course 07: Hotel Concierge Certification * Course 08: Hospitality Compliance Management Course * Course 09: Event Planning and Management Training * Course 10: Hospitality Management * Course 11: Catering Management * Course 12: Hotel Management with Hotel Receptionist and Hospitality Management * Course 13: Smartphone Photography Online Course * Course 14: Street Photography Training Course * Course 15: Food Hygiene and Safety - Standards & Practices * Course 16: Business Management * Course 17: Customer Relationship Management * Course 18: Leadership & Management Training * Course 19: Effective Communication Skills Diploma * Course 20: Business Networking Skills * Course 21: Influencing and Negotiation Skills * Course 22: Delegation Skills Training * Course 23: Time Management * Course 24: International Law Certificate * Course 25: Decision Making and Critical Thinking Online Course The Travel Coordinator Diploma course has been prepared by focusing largely on Travel Coordinator Diploma career readiness. It has been designed by our Travel Coordinator Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Travel Coordinator Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Travel Coordinator Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Travel Coordinator Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Travel Coordinator Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Travel Coordinator Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Travel Coordinator Diploma bundle, you really hit the jackpot. Here's what you get: * Step by step Travel Coordinator Diploma lessons * One to one assistance from Travel Coordinator Diplomaprofessionals if you need it * Innovative exams to test your knowledge after the Travel Coordinator Diplomacourse * 24/7 customer support should you encounter any hiccups * Top-class learning portal * Unlimited lifetime access to all twenty-five Travel Coordinator Diploma courses * Digital Certificate, Transcript and student ID are all included in the price * PDF certificate immediately after passing * Original copies of your Travel Coordinator Diploma certificate and transcript on the next working day * Easily learn the Travel Coordinator Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Travel Coordinator Diploma training is suitable for - * Students * Recent graduates * Job Seekers * Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Travel Coordinator Diploma REQUIREMENTS To participate in this Travel Coordinator Diploma course, all you need is - * A smart device * A secure internet connection * And a keen interest in Travel Coordinator Diploma CAREER PATH You will be able to kickstart your Travel Coordinator Diploma career because this course includes various courses as a bonus. This Travel Coordinator Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Travel Coordinator Diploma career opportunities. CERTIFICATES CPD ACCREDITED CERTIFICATE Digital certificate - Included * CPD Accredited e-Certificate - Free * CPD Accredited Hardcopy Certificate - Free * Enrolment Letter - Free * Student ID Card - Free

24 Hour Flash Deal **25-in-1 Advanced Travel & Tourism Diploma Mega Bundle** Advanced Travel & Tourism Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Advanced Travel & Tourism Diploma package online with Studyhub through our online learning platform. The Advanced Travel & Tourism Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Advanced Travel & Tourism Diploma course provides complete 360-degree training on Advanced Travel & Tourism Diploma. You'll get not one, not two, not three, but twenty-five Advanced Travel & Tourism Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Advanced Travel & Tourism Diploma courses are yours for as long as you want them once you enrol in this course This Advanced Travel & Tourism Diploma Bundle consists the following career oriented courses: * Course 01: Travel and Tourism * Course 02: Hospitality Management * Course 03: Travel Blogger * Course 04: Travel Writing Workshop: Crafting Inspiring Travel Narratives * Course 05: Exploring Sustainable Ecotourism Practices Around the World * Course 06: Recreation and Leisure Management Diploma * Course 07: Transport Manager * Course 08: Hotel Concierge Certification * Course 09: Hospitality Compliance Management Course * Course 10: Event Planning and Management Training * Course 11: Catering Management * Course 12: Hotel Management with Hotel Receptionist and Hospitality Management * Course 13: Smartphone Photography Online Course * Course 14: Street Photography Training Course * Course 15: Food Hygiene and Safety - Standards & Practices * Course 16: Business Management * Course 17: Customer Relationship Management * Course 18: Leadership & Management Training * Course 19: Effective Communication Skills Diploma * Course 20: Business Networking Skills * Course 21: Influencing and Negotiation Skills * Course 22: Delegation Skills Training * Course 23: Time Management * Course 24: International Law Certificate * Course 25: Decision Making and Critical Thinking Online Course The Advanced Travel & Tourism Diploma course has been prepared by focusing largely on Advanced Travel & Tourism Diploma career readiness. It has been designed by our Advanced Travel & Tourism Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Advanced Travel & Tourism Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Advanced Travel & Tourism Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Travel & Tourism Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Advanced Travel & Tourism Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Advanced Travel & Tourism Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Advanced Travel & Tourism Diploma bundle, you really hit the jackpot. Here's what you get: * Step by step Advanced Travel & Tourism Diploma lessons * One to one assistance from Advanced Travel & Tourism Diploma professionals if you need it * Innovative exams to test your knowledge after the Advanced Travel & Tourism Diploma Course * 24/7 customer support should you encounter any hiccups * Top-class learning portal * Unlimited lifetime access to all twenty-five Advanced Travel & Tourism Diploma courses * Digital Certificate, Transcript and student ID are all included in the price * PDF certificate immediately after passing * Original copies of your Advanced Travel & Tourism Diploma certificate and transcript on the next working day * Easily learn the Advanced Travel & Tourism Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Advanced Travel & Tourism Diploma training is suitable for - * Students * Recent graduates * Job Seekers * Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Advanced Travel & Tourism Diploma Also, for those who are interested to enrol in further - Travel agent, IGCSE Travel & Tourism, Level 2 Certificate in Travel and Tourism, Level 2 Diploma in Travel and Tourism, Level 3 Diploma in Travel and Tourism, Level 5 Diploma in Management for Travel and Tourism, Level 1/Level 2 First Certificate in Travel and Tourism etc. REQUIREMENTS To participate in this Advanced Travel & Tourism Diploma course, all you need is - * A smart device * A secure internet connection * And a keen interest in Advanced Travel & Tourism Diploma CAREER PATH You will be able to kickstart your Advanced Travel & Tourism Diploma career because this course includes various courses as a bonus. This Advanced Travel & Tourism Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Advanced Travel & Tourism Diploma career opportunities. CERTIFICATES CPD ACCREDITED CERTIFICATE Digital certificate - Included * CPD Accredited e-Certificate - Free * CPD Accredited Hardcopy Certificate - Free * Enrolment Letter - Free * Student ID Card - Free

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Career Bundle: * Course 01: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality * Course 02: Win Customers Efficiently: Customer Service Diploma * Course 03: Customer Relationship Management * Course 04: Know Your Customer (KYC) * Course 05: Diploma In Office Admin And Reception - Level 3 * Course 06: Concierge * Course 07: Hotel Management with Hotel Receptionist and Hospitality Management * Course 08: Hotel & Hospitality Management * Course 09: Hotel Management & Administrative Skills * Course 10: Customer Service Diploma - CPD Accredited * Course 11: Level 3 Diploma in Customer Service * Course 12: Customer Service & Environment * Course 13: Customer Services Coordinator * Course 14: Customer Service Fraud Officer * Course 15: Service Helpdesk & Technical Support * Course 16: Professional Waiter Diploma * Course 17: Hospitality & Catering - Food Safety * Course 18: Restaurant Management * Course 19: Finance and Cash Management for Hospitality * Course 20: Event Planner Course * Course 21: Receptionist Skills * Course 22: Conflict Resolution * Course 23: Business Etiquette and Professional Behavior * Course 24: Developing Interpersonal Skills Course * Course 25: Decision Making and Critical Thinking Training * Course 26: Call Centre Training * Course 27: Effective Communication Skills * Course 28: Time Management * Course 29: Marketing Strategies for Business * Course 30: Corporate Risk And Crisis Management With Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality today and take the first step towards achieving your goals and dreams. Why buy this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality? * Free CPD Accredited Certificate upon completion of Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality * Get a free student ID card with Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality * Lifetime access to the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course materials * Get instant access to this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course * Learn Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality from anywhere in the world * 24/7 tutor support with the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. Start your learning journey straightaway with our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Training! Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. After passing the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course is ideal for: * Students seeking mastery in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality * Professionals seeking to enhance Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality skills * Individuals looking for a Level 2 Certificate in Understanding Excellence in Customer Service for a Hospitality-related career. * Anyone passionate about Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality REQUIREMENTS This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality doesn't require prior experience and is suitable for diverse learners. CAREER PATH This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle will allow you to kickstart or take your career in the related sector to the next stage. CERTIFICATES CPD ACCREDITED DIGITAL CERTIFICATE Digital certificate - Included CPD ACCREDITED HARD COPY CERTIFICATE Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Receptionist jobs near me is one of the most searched jobs in the job listing sites. In the fast-paced corporate world of London, a corporate receptionist is a beacon of professionalism and efficiency. Imagine being the first point of contact, the welcoming face that sets the tone for esteemed businesses. Corporate receptionist jobs in London offer an exciting blend of challenges and opportunities, where every interaction is a chance to make a lasting impression. From managing phone calls to orchestrating travel arrangements, the responsibilities are diverse, making this career path both dynamic and rewarding. Stepping into the shoes of a corporate receptionist means embracing a multifaceted role encompassing various modules. From mastering business telephone etiquette to efficiently managing mail services, each course module equips learners with essential skills tailored for success in this field. Whether representing your boss and company with finesse or honing impeccable communication skills, the journey of becoming a corporate receptionist in London is filled with growth and development. Corporate receptionist vacancies are not just about answering calls or scheduling meetings; they are about embodying the essence of professionalism and organisational prowess. Through this course, learners delve into the intricacies of time management, customer service, and effective planning, ensuring they are well-prepared to navigate the demands of the corporate world. Joining this course isn't just about securing a job; it's about embarking on a journey towards becoming an indispensable asset in corporate reception and administration. LEARNING OUTCOMES: 1. Master business telephone skills for effective communication. 2. Develop proficiency in representing both boss and company with professionalism. 3. Acquire knowledge in managing mail services and shipping efficiently. 4. Demonstrate expertise in organising meetings, conferences, and travel arrangements. 5. Cultivate essential skills in time management, record-keeping, and customer service. WHY BUY THIS CORPORATE RECEPTIONIST COURSE? 1. Unlimited access to the course for a lifetime. 2. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. 3. Structured lesson planning in line with industry standards. 4. Immerse yourself in innovative and captivating course materials and activities. 5. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. 6. Flexibility to complete the Course at your own pace, on your own schedule. 7. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. 8. Unlock career resources for CV improvement, interview readiness, and job success. CERTIFICATION After studying the course materials of the Corporate Receptionist you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. WHO IS THIS CORPORATE RECEPTIONIST COURSE FOR? * Individuals seeking corporate receptionist jobs in London. * Aspiring receptionists interested in honing their skills. * Professionals aiming to enhance their administrative capabilities. * Graduates looking to enter the corporate world. * Anyone interested in pursuing a career in customer-facing roles. PREREQUISITES This Corporate Receptionist was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CAREER PATH * Corporate Receptionist: £20,000 - £25,000 per annum * Dental Receptionist Jobs: £21,000 - £27,000 per annum * Hotel Receptionist: £18,000 - £23,000 per annum * Vet Receptionist Jobs: £19,000 - £24,000 per annum COURSE CURRICULUM Module 01: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 02: Business Telephone Skills Business Telephone Skills 00:21:00 Module 03: Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 04: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 05: Travel Arrangements Travel Arrangements 00:22:00 Module 06: Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 07: Time Management Time Management 00:25:00 Module 08: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 09: Business Writing Skills Business Writing Skills 00:25:00 Module 10: Communication Skills Communication Skills 00:19:00 Module 11: Customer Service Customer Service 00:22:00 Module 12: Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 13: Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00

OVERVIEW There are two things people are never bored of; they are - food and travelling. That is why the restaurant and hospitality industry is one of the most promising industries. It offers a wide range of job opportunities and the chance to climb the career ladder fast. The Advanced Diploma in Restaurant and Hospitality Management Course will help you establish a brilliant career in this industry. This comprehensive Advanced Diploma in Restaurant and Hospitality Management course will introduce you to the ins and outs of the food business. You will acquire a great deal of knowledge on catering business and restaurant business. The highly informative models will enrich your knowledge of the hospitality industry. Through the step-by-step learning process, you will pick up the skills for managing food services, accommodations, quality management and more.  Upon successful compilation of this Advanced Diploma in Restaurant and Hospitality Management course, you will receive a valuable certificate. This certificate will elevate your resume and help you build a promising career in this ever-growing industry. So, don't waste any time, enrol now! LEARNING OUTCOMES * Familiarise yourself with the basic steps of opening a restaurant  * Develop the knowledge and expertise to manage a restaurant  * Know the techniques of managing food and the suppliers  * Learn about the rules and regulations regarding the catering business  * Understand the strategies of starting and running a food business successfully * Get introduced to the characteristics of the hospitality industry  * Build the competence to manage food services, accommodation, hotel guests etc WHO IS THE ADVANCED DIPLOMA IN RESTAURANT AND HOSPITALITY MANAGEMENT COURSE FOR? This course is designed for anyone interested in pursuing a career in the restaurant and hospitality industry. It will help them enrich their knowledge and gain the basic skills to start their journey in this industry. WHY CHOOSE THIS ADVANCED DIPLOMA IN RESTAURANT AND HOSPITALITY MANAGEMENT COURSE? * Affordable, well-structured and high-quality e-learning study materials * Engaging tutorial videos, materials from the industry-leading experts * Opportunity to study in a user-friendly, advanced online learning platform * Efficient exam systems for the assessment and instant result * UK & internationally recognised accredited qualification * Access the course content on mobile, tablet, or desktop from anywhere, anytime * Excellent career advancement opportunities * 24/7 student support via email. ENTRY REQUIREMENT * This course is available to all learners of all academic backgrounds. * Learners should be aged 16 or over to undertake the qualification. * A good understanding of the English language, numeracy, and ICT are required to attend this course. ASSESSMENT   At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. * PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. CAREER PATH The Advanced Diploma in Restaurant and Hospitality Management course is a useful qualification to possess, especially to people with careers in: * Accommodation Officer * Concierge * Restaurant Owner * Restaurant Manager * Hotel Manager  * Hotel Receptionist  Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:30:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 00:30:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Restaurant and Hospitality Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Restaurant and Hospitality Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Administrative office strategies may not be fabulous, but rather they are fundamental to the achievement of any venture. A well-run office diminishes miscommunications and dispenses with regular blunders. By making the administrative office a need, you will build up clear arrangements and methodology with representative comprehension and purchase in, which guarantees that your workplace runs easily. This course is about every single administrative strategy that ought to be incorporated into your business or company. You will be able to learn about the administrative instruments, how they utilised adequately and productive way to diminish the problems and issues. The course will also discuss the best five to methodologies that you require to record in the binder to guarantee the recordings are exact and accurate. Other things you will consider are the things that ought to be incorporated into the cover, for example, how telephone calls ought to be addressed and how to incorporate the particular arrangements of the association like compensation plans. All of these lessons and more will be taught in this course thoroughly. WHO IS THE COURSE FOR? * Professionals, employees or businessmen who want to improve the administration department of their company. * People who want to know how administrative management works. ENTRY REQUIREMENT: * This course is available to all learners, of all academic backgrounds.  * Learners should be aged 16 or over to undertake the qualification. * Good understanding of English language, numeracy and ICT are required to attend this course. ASSESSMENT:  * At the end of the course, you can sit for an optional online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. * Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £14.99 or in PDF format at a cost of £11.99. * PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. WHY CHOOSE US? * Affordable, engaging & high-quality e-learning study materials; * Tutorial videos/materials from the industry leading experts; * Study in a user-friendly, advanced online learning platform; * Efficient exam systems for the assessment and instant result; * The UK & internationally recognised accredited qualification; * Access to course content on mobile, tablet or desktop from anywhere anytime; * The benefit of career advancement opportunities; * 24/7 student support via email. CAREER PATH: The Diploma in Administrative Management is a useful qualification to possess, and would be beneficial for the following careers: * Accounting Technician * Admin Assistant * Bid Writer * Bookkeeper * Civil Service Administrative Officer * Data Entry Clerk * Finance Officer * Hotel Receptionist * Legal Secretary * Payroll Administrator * Liaison Officers * Supervisor * Typist. Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Diploma in Administrative Management 00:20:00 Final Exam Final Exam- Diploma in Administrative Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

> If you are having troubles with how your administrative system is or you just > want to be able to know the proper administrative management, then this course > will be perfect for you! DESCRIPTION: This course will be a discussion about admin support and teach you how large-scale organizations are managed. You will also be able to learn the structures and objectives involved, and how to evaluate a company's performance by using key performance indicators to be able to offer great admin support. Furthermore, you will be more aware of business management styles and the environmental factors management should consider. Lastly, in this course, you will know the capacity of the different managers in an organization and how they work together to be able to achieve the goals of the business. You will be able to know how to prioritize tasks to be able to beat the deadlines then pick up information of the frameworks improvement of administration then it will enable you to perceive the individual characteristics of a business person and the most vital elements that a business visionary ought to consider to be effective. WHO IS THE COURSE FOR? * Professionals, employees or businessmen who want to improve the administration department of their company. * People who want to know how administrative management works or are currently giving admin support in their company. ENTRY REQUIREMENT: * This course is available to all learners, of all academic backgrounds.  * Learners should be aged 16 or over to undertake the qualification. * Good understanding of English language, numeracy and ICT are required to attend this course. ASSESSMENT:  * At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. * Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. * PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. WHY CHOOSE US? * Affordable, engaging & high-quality e-learning study materials; * Tutorial videos/materials from the industry leading experts; * Study in a user-friendly, advanced online learning platform; * Efficient exam systems for the assessment and instant result; * The UK & internationally recognized accredited qualification; * Access to course content on mobile, tablet or desktop from anywhere anytime; * The benefit of career advancement opportunities; * 24/7 student support via email. CAREER PATH: The Admin Support Diploma is a useful qualification to possess, and would be beneficial for the following careers: * Accounting Technician * Admin Assistant * Bid Writer * Bookkeeper * Civil Service Administrative Officer * Data Entry Clerk * Finance Officer * Hotel Receptionist * Legal Secretary * Payroll Administrator * Liaison Officers * Supervisor * Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Admin Support Diploma 00:20:00 Final Exam Final Exam- Admin Support Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

DESCRIPTION: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. WHO IS THE COURSE FOR? * Professionals, employees or businessmen who want to improve the administration and customer service department of their company. * People who want to know how administrative management and customer service work. ENTRY REQUIREMENT: * This course is available to all learners, of all academic backgrounds. * Learners should be aged 16 or over to undertake the qualification. * Good understanding of English language, numeracy and ICT are required to attend this course. ASSESSMENT:   * At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. * Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. * PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. WHY CHOOSE US? * Affordable, engaging & high-quality e-learning study materials; * Tutorial videos/materials from the industry leading experts; * Study in a user-friendly, advanced online learning platform; * Efficient exam systems for the assessment and instant result; * The UK & internationally recognised accredited qualification; * Access to course content on mobile, tablet or desktop from anywhere anytime; * The benefit of career advancement opportunities; * 24/7 student support via email. CAREER PATH: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: * Accounting Technician * Admin Assistant * Bid Writer * Bookkeeper * Civil Service Administrative Officer * Customer Service Provider * Data Entry Clerk * Finance Officer * Hotel Receptionist * Legal Secretary * Payroll Administrator * Liaison Officers * Supervisor * Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00