23 Hospitality & Tourism courses in Lowestoft

Elevate your coffee ritual with our "Home Brewing and Tasting" workshop at Etude Coffee, designed for those eager to master the art of brewing exquisite coffee at home. In this engaging course, set within the inviting ambiance of our roastery, you'll dive deep into the world of specialty coffee, exploring the nuances of brewing using the simple yet profound pour-over method, such as the V60. Throughout this hands-on workshop, our expert baristas will guide you step-by-step through the process of brewing the perfect cup. From the fundamentals of selecting the right coffee, understanding grind sizes, to mastering the pour-over technique, you'll gain the confidence and knowledge to replicate a barista-quality brew in the comfort of your own kitchen. But the journey doesn't stop at brewing. The highlight of our workshop is the tasting session, where you'll have the opportunity to savor a variety of coffees with different processing methods and origins. This sensory exploration will not only enhance your appreciation for the diverse flavors and aromas coffee can offer but also teach you how these characteristics are influenced by each coffee's unique journey from bean to cup. Whether you're a coffee enthusiast looking to refine your brewing skills or a novice eager to learn the art of coffee making, the "Home Brewing and Tasting" workshop promises a rich, educational, and enjoyable experience. Join us at Etude Coffee for an immersive session that will transform your home coffee experience. Spaces are limited to ensure a personalized and interactive atmosphere, so secure your spot now and start your journey towards becoming a home brewing expert.

Embark on a captivating journey from bean to cup with our exclusive "From Bean to Cup" workshop at Etude Coffee. This comprehensive course invites you to delve into the world of coffee, from its humble beginnings as a green bean to the rich and aromatic cup you savor every morning. Held in the heart of our local roastery, this workshop spans several engaging hours of education, hands-on experience, and sensory enjoyment. Begin your adventure by exploring the fascinating world of green coffee. Learn about different coffee varieties, the significance of their origins, and the impact of various processing methods on flavor profiles. Our experts will guide you through the intricacies of coffee processing, shedding light on the journey of beans from farms to roasters. The experience intensifies as you witness the transformation of green coffee firsthand. Participate in roasting a small batch of coffee on our sample roaster, right before your eyes. This hands-on session not only demystifies the roasting process but also empowers you with the knowledge to appreciate the art and science behind it. The climax of the workshop is a communal coffee tasting session. Savor the distinct flavors and aromas of various coffees, including the batch you helped roast. This sensory exploration will deepen your understanding of how processing and roasting influence the final taste of your coffee. Whether you're a curious beginner or a seasoned coffee enthusiast, the "From Bean to Cup" workshop offers a unique blend of education, practical experience, and sensory exploration. Join us at Etude Coffee for this immersive journey, and transform your appreciation for coffee. Limited spots are available to ensure an intimate and interactive experience, so secure yours today and discover the true essence of coffee, from bean to cup.

OVERVIEW -------------------------------------------------------------------------------- Many hospitals and clinics will use a smile, “customer service” and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need. At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.

Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Intermediate course builds on the concepts and skills introduced in the Foundation course. It is ideal for someone who has barista skills experience and wants to explore how to improve coffee quality and prepare for more complex job functions found in the barista profession. Through this interactive course, learners will gain a deeper understanding of the coffee itself, specifically, the impact of a coffee’s variety, origins and processing methods on flavour; the parameters of coffee quantity, grind texture, water quality, and shot time and their interaction when dialling in a brew recipe; drink construction and taste differences; workflow management and efficiency, sensory aspects of the espresso extraction; milk handling and techniques as well as latte art. In addition to coffee preparation, this course also covers key concepts regarding health and safety, customer service, and basic business practices. A written exam tests Intermediate course knowledge, while a practical exam assesses the learner’s ability in terms of grinder calibration, espresso extraction analysis, latte art skills and drinks construction.

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Foundation course allows learners to gain an introductory understanding of the coffee itself and foundational skills required to set a grinder, make espressos, foam and texture milk and latte art techniques per SCA quality standards while implementing health and safety practices and customer service. Practical learning objectives and activities prepare the learner to conduct key foundational tasks of a barista. A written exam tests theoretical knowledge based on Foundation course learning objectives.

If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.

Discover the secrets of crafting the perfect espresso from the comfort of your home with our exclusive Home Barista Workshop at Etude Coffee. In this immersive 3-hour session, set in the inviting atmosphere of our local roastery, you'll explore the essentials of espresso creation under the guidance of our expert baristas. Designed for coffee lovers at any skill level, this workshop is dedicated to unraveling the intricacies of using a home espresso machine. From selecting the ideal beans to achieving the perfect grind and tamp, you'll gain hands-on experience in extracting that flawless espresso shot. Moreover, we'll delve into the art of milk texturing, enabling you to prepare velvety smooth lattes and cappuccinos that elevate your home coffee experience to new heights. Whether you're a novice aiming to improve your morning coffee routine or a seasoned enthusiast looking to polish your espresso-making skills, this workshop offers valuable insights, practical expertise, and a warm community of coffee aficionados.

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.