453 ESC courses

The psychological insights and skills you need Knowing how to resolve conflict constructively is an essential life skill – improving personal and professional relationships, mental health, productivity and more… -------------------------------------------------------------------------------- * Accredited CPD Certificate : 6 hours * Length 1 day (9.30am - 4.00pm) -------------------------------------------------------------------------------- > Counts towards the Diploma – from 2024, this course will be a requirement of Part 1 of the HG Diploma. > A fantastic approach that helps you unpack the issues, respond positively and > find an effective solution that moves everyone forward... THIS COURSE WILL: * deepen your understanding of why conflicts develop and escalate, the psychological factors involved and the cultural and contextual influences on our perceptions, experience and responses to conflict * build your confidence and comfort around being in situations that involve conflict * give you a range of skills and techniques that you can use with both individuals and groups, in therapy or the workplace – or with your friends and family – to resolve conflict constructively It will also enable you to: * help clients recognise conflict and understand their own responses to it * help clients develop the skills to engage with conflict productively, so they are more likely to reach positive outcomes * provide clients with a framework and structure for addressing conflict in a healthy way * help clients become less fearful of conflict, so they don’t avoid it in ways that are unhelpful and to recognise the role of conflict in healthy relationships * provide psychoeducation, explaining how barriers to needs can cause conflict and how this can be different in different cultural contexts The course is interactive and experiential, with a focus on developing practical and transferable conflict resolution skills. It combines trainer input, discussion, small group activities and role-play to build your confidence when helping to resolve conflict at all levels, whether one-to-one or in organisations. WHY TAKE THIS COURSE Conflict isn’t always destructive. Properly handled it can be creative and productive, leading to better outcomes and possibilities for all. Although conflict is a normal, ever-present possibility in our lives – between family, friends, colleagues, neighbours, and in our interactions with organisations – when it  becomes entrenched it can cause immense individual distress, and waste time and money. Addressing interpersonal conflict using the psychological insights, concepts and proven techniques you will learn on the day, helps us to solve problems creatively and improve the health and wellbeing of those involved. To lead a healthy life we don’t need to avoid all conflict, but we do need to know how to approach it in ways which can help everyone involved meet their emotional needs, a win/win for all. Learning the human givens approach to conflict resolution helps to reduce the potential damaging consequences of destructive conflict and embrace the benefits of constructive conflict. Throughout the day, Rupinder will draw on her own considerable practical experience of successful conflict resolution and mediation in a wide range of settings as she provides expert guidance and training in the psychological insights and skills you need to be able to constructively resolve conflict between individuals and/or groups. > Addressing conflict in the right way helps us solve problems and improves the > health and wellbeing of everyone involved... WHAT THE COURSE COVERS * The common causes of interpersonal conflict * The negative impacts and potential benefits in conflict situations * How to consider intentions and outcomes when engaging in conflict * The different methods used to influence the outcome of conflict, and how the method influences the outcome * What a resolution really is * The cultural and contextual influences on perceptions, experience, and responses to conflict * The role our innate needs and resources play in conflict situations * Identifying our influence on the process of conflict * Effective skills to engage people who are in conflict * A practical, sequenced model for effective mediation and conflict resolution * An effective framework for facilitating constructive conversations * How to structure a session/s to: facilitate resolution, increase engagement, understanding and define the needs of all parties * Effective skills to facilitate negotiations * Techniques and diffusing strategies to reduce potential barriers * How to access resources to build agreements that last * The effective skills needed to facilitate negotiations * How to implement opportunities in organisations to address conflict effectively * Ways to develop your leadership ability to respond to conflict and/or support others who are enduring it * How to use this to support the process of resolution by improving how individuals relate to one another and addressing the contentious issues constructively * And much more [https://www.humangivens.com/college/conflict-resolution-training/#programme]… -------------------------------------------------------------------------------- COURSE PROGRAMME The ‘Conflict Resolution’ course starts at 9.30am and runs until 4.00pm. * From 8.30am Registration (Tea and coffee served until 9.25am) * 9.30am Approaches to conflict * 11.00am Discussion over tea/coffee * 11.30am Understanding Causes and Impact * 1.00pm Lunch (included) * 1.45pm Increasing engagement * 3.00pm Discussion over tea/coffee * 3.15pm Reaching Resolution * 4.00pm Day ends -------------------------------------------------------------------------------- WHO IS THIS COURSE SUITABLE FOR? * This course is for anyone wishing to understand more about the different ways conflict can affect us, or to feel more confident in a facilitation or leadership role when helping conflicted people * It is also very relevant to anyone working in a supportive role – such as counsellors, psychotherapists, managers, HR staff, life coaches, Mindset Coaches, social workers etc. – as well as employees, customer service personnel and anyone working in schools and education. -------------------------------------------------------------------------------- This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Duration 4 Days 24 CPD hours This course is intended for This course is designed for network and software engineers and hold job roles such as: Network administrator Network engineer Network manager System engineer Project manager Network designer Overview After taking this course, you should be able to: Describe mobile network architecture basics List enabling technologies for 5G and describe 5G key use cases Perform basic operations on a Cisco 5G NSA mobile packet core Describe the Cisco 5G Converged SDN Transport Architecture Describe Cisco NFVI and perform basic operations using Cisco ESC and Cisco Virtualized Infrastructure Manager (VIM) Describe Cisco service provider automation and orchestration solutions to deploy and manage 5G network functions Describe the Cisco Ultra Cloud Core architecture and deploy the Cisco SMI Explain the 5G ready distributed Telco DC with Cisco ACI solution Describe the Cisco 5G security architecture The Cisco Service Provider 5G Technologies Foundations (SPMBL100) v1.0 course introduces mobile network components, basic 5G concepts, and features of 5G technology including faster data speeds, higher device capacity, and improved user experience. You will examine the mobile packet core solutions, 5G transport architecture, and Cisco© automation and orchestration tools used in 5G networks. You will also learn about the Cisco 5G Non-standalone (NSA) and the Cisco Ultra Cloud Core 5G standalone (SA) platform solutions, the Cisco 5G converged Software-Defined Networking (SDN) transport architecture, and Cisco edge computing solutions. You will study the Cisco Network Function Virtualization (NFVI) architecture, Cisco Network Services Orchestrator (NSO), and Cisco Elastic Services Controller (ESC). You will learn how 5G is distributed with Telco Data Center (DC) with Cisco Application Centric Infrastructure (Cisco ACI©). And finally, Zero-Touch Provisioning (ZTP), Cisco Crosswork?, and the Cisco 5G security architecture will also be presented. MOBILE NETWORK FUNDAMENTALS * 5G Key Use Cases * Examining Mobile Network Components ENABLING TECHNOLOGIES FOR 5G * Introduction to 5G NR Characteristics * Cloud Radio Access network (RAN) CISCO 5G NSA SOLUTION * 5G NSA Basics * 5G NSA StarOS Configurations CISCO 5G CONVERGED SDN TRANSPORT ARCHITECTURE * Cisco 5G Transport Ready Devices * Application Awareness and Network Slicing with Segment Routing CISCO NFV INFRASTRUCTURE, CISCO VIRTUALIZED NETWORK FUNCTIONS (VNFS), CISCO VIM, AND CISCO ESC * NFVI and SDN Architecture Overview * Cisco VIM Pod Configurations CISCO SERVICE PROVIDER AUTOMATION AND ORCHESTRATION * Telemetry Basics * ZTP Fundamentals CISCO ULTRA CLOUD CORE * Cisco Ultra Cloud Core Basics * Kubernetes and Docker Fundamentals 5G READY DISTRIBUTED DC WITH CISCO ACI * Cisco ACI in Telco Data Centers * 5GC Deployment MITIGATING THREATS IN 5G * Introduction to 5G Cybersecurity Risks * Mitigating 5G Cybersecurity Risks

Duration 3 Days 18 CPD hours This course is intended for This course is designed for Service Provider networking professionals in job roles such as: Network administrators Network architects Network designers Network engineers Network managers Network Operations Center (NOC) personnel Network supervisors Overview After taking this course, you should be able to: Use NETCONF and RESTCONF programmability protocols on Cisco devices Describe and use tools to validate YANG data models on Cisco devices Describe and configure model-driven telemetry on Cisco devices Describe and configure network traffic automation with Cisco XTC Describe and use network automation tools that utilize SSH Automate service provider network configuration with Cisco NSO Describe how to automate virtualized resources with Cisco ESC Describe how to automate service provider WAN with Cisco WAE This course prepares you to implement and support automation solutions in a Service Provider network infrastructure, using network programmability principles, protocols, tools, and mechanisms. Through a combination of lessons and hands-on labs, you will learn to deploy, configure, monitor, and operate Service Provider network environments using modern data models. These models allow you to represent operational data and new network management protocols in order to administer hundreds or thousands of devices in a single operation, replacing traditional, time-consuming, error prone, device-by-device Command Line Interface (CLI) management. The course also introduces powerful automation solutions that can streamline network operations. This course also prepares you for the CCNP-Service Provider concentration exam 300-535. IMPLEMENTING NETWORK DEVICE PROGRAMMABILITY INTERFACES WITH NETCONF AND RESTCONF * Implement NETCONF Protocol * Implement RESTCONF Protocol IMPLEMENTING MODEL-DRIVEN PROGRAMMABILITY WITH YANG * YANG Data Models * YANG Tools * YANG Development Kit IMPLEMENTING MODEL-DRIVEN TELEMETRY * Implementing Model-Driven Telemetry with gRPC * Implementing Model-Driven Telemetry with gNMI AUTOMATING SERVICE PROVIDER NETWORK TRAFFIC WITH CISCO XTC * Cisco XTC Fundamentals * Configure Cisco XTC AUTOMATING NETWORKS WITH TOOLS THAT UTILIZE SSH * Implement Device Configurations with Python Netmiko Library * Implement Device Configurations with Ansible Playbooks ORCHESTRATING NETWORK SERVICES WITH CISCO NSO * Cisco NSO Fundamentals * Cisco NSO Device Manager * Cisco NSO Services * Implement Device Configurations with Python AUTOMATING VIRTUALIZED RESOURCES WITH CISCO ELASTIC SERVICES CONTROLLER * Cisco ESC Architecture * Cisco ESC Resource Management AUTOMATING THE WAN WITH CISCO WAE * Describe the Cisco WAE Components ADDITIONAL COURSE DETAILS: Nexus Humans Cisco Implementing Automation for Cisco Service Provider Solutions v1.0 (SPAUI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Automation for Cisco Service Provider Solutions v1.0 (SPAUI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The intended audience for this course is information security and IT professionals, such as network administrators and engineers, IT managers, and IT auditors, and other individuals who want to learn more about information security, who are interested in learning in-depth information about information security management, who are looking for career advancement in IT security, or who are interested in earning the CISM certification. Overview Establish and maintain a framework to provide assurance that information security strategies are aligned with business objectives and consistent with applicable laws and regulations. Identify and manage information security risks to achieve business objectives. Create a program to implement the information security strategy. Implement an information security program. Oversee and direct information security activities to execute the information security program. Plan, develop, and manage capabilities to detect, respond to, and recover from information security incidents. In this course, students will establish processes to ensure that information security measures align with established business needs. Prerequisites Information security governance Information risk management Information security program development Information security program management Incident management and response 1 - INFORMATION SECURITY GOVERNANCE * Develop an Information Security Strategy * Align Information Security Strategy with Corporate Governance * Identify Legal and Regulatory Requirements * Justify Investment in Information Security * Identify Drivers Affecting the Organization * Obtain Senior Management Commitment to Information Security * Define Roles and Responsibilities for Information Security * Establish Reporting and Communication Channels 2 - INFORMATION RISK MANAGEMENT * Implement an Information Risk Assessment Process * Determine Information Asset Classification and Ownership * Conduct Ongoing Threat and Vulnerability Evaluations * Conduct Periodic BIAs * Identify and Evaluate Risk Mitigation Strategies * Integrate Risk Management into Business Life Cycle Processes * Report Changes in Information Risk 3 - INFORMATION SECURITY PROGRAM DEVELOPMENT * Develop Plans to Implement an Information Security Strategy * Security Technologies and Controls * Specify Information Security Program Activities * Coordinate Information Security Programs with Business Assurance Functions * Identify Resources Needed for Information Security Program Implementation * Develop Information Security Architectures * Develop Information Security Policies * Develop Information Security Awareness, Training, and Education Programs * Develop Supporting Documentation for Information Security Policies 4 - INFORMATION SECURITY PROGRAM IMPLEMENTATION * Integrate Information Security Requirements into Organizational Processes * Integrate Information Security Controls into Contracts * Create Information Security Program Evaluation Metrics 5 - INFORMATION SECURITY PROGRAM MANAGEMENT * Manage Information Security Program Resources * Enforce Policy and Standards Compliance * Enforce Contractual Information Security Controls * Enforce Information Security During Systems Development * Maintain Information Security Within an Organization * Provide Information Security Advice and Guidance * Provide Information Security Awareness and Training * Analyze the Effectiveness of Information Security Controls * Resolve Noncompliance Issues 6 - INCIDENT MANAGEMENT AND RESPONSE * Develop an Information Security Incident Response Plan * Establish an Escalation Process * Develop a Communication Process * Integrate an IRP * Develop IRTs * Test an IRP * Manage Responses to Information Security Incidents * Perform an Information Security Incident Investigation * Conduct Post-Incident Reviews

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. SERVICE LEVEL MANAGEMENT * Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) SAFETY AND CRISIS MANAGEMENT * Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work PHYSICAL SECURITY * Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting FACILITIES MAINTENANCE * The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping DATA CENTRE OPERATIONS * Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management MONITORING/REPORTING/CONTROL * Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting PROJECT MANAGEMENT * Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt ENVIRONMENTAL SUSTAINABILITY * The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage GOVERNANCE AND COMPLIANCE * The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording EXAM: CERTIFIED DATA CENTRE FACILITIES OPERATIONS SPECIALIST (CDFOS©) * Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Beginners photography workshop in Central London, helping you learn how to use your digital SLR camera and master interesting compositions in front of exciting subjects!

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. CUSTOMER SERVICE - A BASELINE * Recognizing Your Customers * Understanding Your Role in Customer Service 2. DEVELOPING A CUSTOMER SERVICE MIND-SET * Leveraging Your First Impression * Feeling Positively About Customers * Mastering Moods and Emotions 3. IDENTIFYING CUSTOMER NEEDS * Understanding the Customer\'s Situation * Avoiding Assumption and Prejudgment * Meeting Basic Needs * Seeking to Exceeding Expectations * Building Repeat Relationships 4. CONNECTING WITH THE CUSTOMER * Achieving Authenticity through Body Language * Responding Effectively to Problems * Mastering Online Etiquette * Seeking Customer Feedback 5. DEALING WITH DIFFICULT SITUATIONS * Effectively Addressing Complaints * De-escalating Anger * Establishing Common Ground * Remaining Calm, Respectful and Objective 6. EFFECTIVELY ADDRESSING COMPLAINTS * Creating a Memorable Customer Experience ADDITIONAL COURSE DETAILS: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Customer Service, Handling Complaints; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. SERVICE LEVEL MANAGEMENT * Service Level Management * Needs analysis * Capability assessment * Service portfolio * Service catalogue * Service Level Agreements (SLAs) * Availability measurement * Data points in SLA * Service reporting * Complaint procedure * Customer satisfaction measurement * Service Improvement Process (SIP) * SLA content THE DATA CENTER ORGANIZATION * Operational issues * Organization chart * Roles and responsibilities * Skills matrix * Contingency / backup roles * Shift management * Performance management * Career development * Training and assessment * Job rotation * Succession planning * Disciplinary program MANAGING SAFETY & STATUTORY REQUIREMENTS * Safety policies and regulations * Occupational Health and Safety (OH&S) * Safety awareness training * Permit to Work (PTW) * Lock-out / Tag-out * Personal Protective Equipment (PPE) * Testing and tagging of equipment * Emergency preparedness and response * Reporting of safety issues * Reviews / internal audit / external audit MANAGING PHYSICAL SECURITY * Security policies and procedures * Security standards and guidelines * Security staff * Security awareness * Security incident management * Disciplinary program * Reviews, internal and external audits FACILITIES MANAGEMENT * Maintenance policies and procedures * Various maintenance programs * Outsourcing of maintenance activities * Maintenance contract options * Warranty * Maintenance schedule * Service situations * Spart part management * Contamination control DATA CENTER OPERATIONS * Policies and procedures for data center operations * Service operations and the daily data center operations MONITORING / REPORTING / CONTROL * Monitoring requirements * Escalation procedures * Reporting * Trend analysis * Reviews PROJECT MANAGEMENT * Project management * Project organization * Project manager * Project phases ENVIRONMENT SUSTAINABILITY * The importance of sustainability * Sustainability policies * Environmental management * Power efficiency indicators - * Waste management - * Water management * ICT utilisation management * Environmental performance measurements * Renewable energy factor (REF) ORGANIZATIONAL RESILIENCE * Business continuity * Data center facility options * Business Impact Analysis * Type of facility * Human resources * Facility, equipment and consumables GOVERNANCE, RISK AND COMPLIANCE * Management commitment * Coordination, collaboration and integration * Compliance * Risk management * Document management * Financial management * Vendor management * Asset management ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

REVIVE & THRIVE REVITALISING WOMEN’S RETREAT 5 NIGHTS: TUES 21ST - SUN 26TH MAY 2024 - SOLD OUT 8 NIGHTS: SAT 21ST - SUN 29TH SEPTEMBER 2024 - ONLY 8 SPACES LEFT Go from feeling ….  Tired to Renewed calm and centred in your body, with your spark restored, and spirit lifted Low energy to Revitalised  revived and recharged, physically and mentally, and ready to face life’s challenges Unempowered to Empowered  inspired and motivated to continue energising eating habits and self-care Escape to Turkiye’s Turquoise Coast for an uplifting, transformative women’s retreat designed to revitalise your body, mind, and eating habits.  * Rejuvenate mind, body and spirit  * Reclaim control of your energy  * Re-energise your eating habits 9-days dedicated to your complete wellbeing,  Revive & Thrive includes * A magical destination: Türkiye’s Aegean coast with its sapphire waters, ancient cultural influences, dramatic views and warm and hospitable culture is a place to immerse yourself in vibrant natural beauty, to rest, restore, and feel alive and reinvigorated.  Set in a breath-taking, sweeping bay, with a mountainous backdrop, Kalkan is a historic fishing town with an exquisite harbour now bordered with friendly waterfront restaurants and small boutiques. Thriving but unspoilt, you’ll find its winding streets with overhanging balconies and eclectic Ottoman architecture irresistible. * A picturesque resort with comfortable accommodation: Patara Prince is a charming, rustic, privately-owned resort hotel nestled into the coast just across Kalkan bay. You will fall in love with its natural stone, abundant greenery and character-full winding pathways. It is far enough from the town to enjoy serenity and peace, but just a 15-minute walk or short boat ride for explorers. The vibe is mellow and comfortable, intimate yet spacious with plenty of areas in which to lose yourself and enjoy those much needed quiet moments and ‘you time’. You will have full use of the facilities including two salt-water, ocean-view pools, and tennis courts. Your en suite room with a sea view will be situated in the main hotel, furnished in a traditional style. * A supportive wellness journey: Revive & Thrive is a gently revitalising retreat designed by wellness professionals, Emily Perrier and Sarah Grant.  Taking a mind-body-spirit approach, they use the seven chakras as a basis for their 8-night retreat programme.  The chakra system is the body’s major energy system, and represents the flow of life energy through the body. During your retreat journey, you will be introduced to each chakra and its function, and discover how to restore balance and keep energy flowing healthily and harmoniously.  You will have ready access to Sarah and Emily’s friendly support through-out, and receive a supportive printed workbook. A post-retreat group online workshop with Sarah & Emily will be available  6-weeks later to help you identify areas where you could create more balance, and continue to thrive. * Daily Energy Medicine Yoga®️: Designed for all abilities, this gentle and restorative practice is a magical union of yoga and energy medicine that amplifies the benefits of a traditional practice by combining simple movements that help the body to self-regulate, energise, and move with more ease. * Daily Energy & Intuitive Eating Workshops: Relaxed workshops and sharing circles designed to build understanding of how your body’s natural energy system connects with your health and habits. These inspiring and illuminating sessions connect you with intuitive approaches to eating that help to de-stress your relationship with food, retune with your body, and enhance energy in your daily life. * Other holistic activities: Restorative guided meditations, rejuvenating visualisations, journalling, breath-work practice, and coastal walks. (You can also book into a local spa/hammam or have reflexology onsite at additional cost).  * Energising excursions: Wander through the stalls of a delightful food market in a neighbouring town; discover Patara’s ancient Lycian ruins and golden 12-mile protected beach; unwind for a day on a private gulet boat trip with plenty of swim stops and an opportunity for a cleansing mud bath.  * Nourishing food: Locally sourced, nutritious, plant-powered Turkish meals. Vegans and vegetarians will be well catered for. Breakfasts will be Turkish-style including salads, tomatoes, cucumber, eggs, olives, cheese, breads, tahini, oats, yoghurts and fruits. A spectacular Turkish breakfast in the mountains, and an evening meal on the roof terrace of a local restaurant, are also included. We will cater for any food allergies and intolerances; please notify us when booking your place.