159 Employees courses in London

The course covers the latest fire safety regulations and the roles and duties of employees and their responsibilities on Fire Safety. The course is designed to meet and comply with the Regulatory Reform (Fire Safety) Order 2005.

The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing adequate first aid equipment and approved first aid training to the appointed first aider.

Our 1-day Telephone Skills Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

An emergency can happen anywhere, so it's better to be prepared at all instances, specially at the workplace. Come to Knight Training and ensure your employees are safe with our Emergency First Aid At Work Course now!

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

The duty of care is a legal requirement and comes with the job role for any Care worker. It is part of the code of conduct for healthcare support workers and adult social care workers in England and applies as soon as someone receives treatment or care. Employees also have a duty of care to other workers.

Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.