Name: Professional Development, Leadership & Workplace Performance Management
Price: 21 GBP
Availability: InStock

School of Business and Technology London

CMI Level 5 Diploma in Management and Leadership

General Admission

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Are you struggling to cook food for a large number of guests? Are you interested in building a career in the food service industry? The UK catering industry is booming, with a market value exceeding <strong>£60 billion and employing millions of people</strong>. Do you dream of managing a successful catering operation, ensuring exceptional food safety standards, or becoming a culinary master? If so, this comprehensive training bundle is for you!</p><p>This unique bundle combines five essential courses to equip you for a leadership role in the catering industry. You'll gain a thorough understanding of catering management principles, from menu planning and costing to staff supervision and event coordination. Additionally, you'll master the HACCP food safety system, a globally recognised standard for hygiene and quality control. Learn to develop your awareness of food allergens to ensure the safety and well-being of your customers.</p><p><strong>This </strong><strong>Diploma in Catering Management at QLS Level 4</strong><strong> course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) </strong><strong>to make your skill development &amp; career progression more accessible than ever!</strong></p><p><strong>Our Bundle contains </strong><strong>5 </strong><strong>of our premium courses for one discounted price:</strong></p><ul><li><strong> Course 01: </strong>Catering Management<strong><br /></strong></li><li><strong> Course 02: </strong>Diploma in HACCP Food Safety at QLS Level 5<strong><br /></strong></li><li><strong> Course 03: </strong>Diploma in Professional Chef<strong><br /></strong></li><li><strong> Course 04: </strong>Higher Technician in Cooking and Gastronomy<strong><br /></strong></li><li><strong> Course 05: </strong>Food Allergen Awareness Training</li></ul><p>Enrol Diploma in Catering Management training today to accomplish the possibilities that will drive your career forward and get ahead of the curve!</p><p><strong>Learning Outcomes of Catering Management</strong></p><ul><li>Develop comprehensive knowledge of catering management principles and practices.</li><li>Understand HACCP food safety standards and their practical implementation.</li><li>Master advanced cooking techniques and culinary skills for professional chefs.</li><li>Gain expertise in menu planning and incorporating culinary trends.</li><li>Learn about food allergen awareness and accommodating dietary restrictions.</li><li>Develop skills in event planning, staff management, and cost control.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Catering Management</li><li>Get a <strong>free student ID card</strong> with Catering Management Training program (£10 postal charge will be applicable for international delivery)</li><li>The Catering Management is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Catering Management course materials</li><li>The Catering Management comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Catering Management</strong></p><ul><li>Module 01: An Overview of Catering Business</li><li>Module 02: Laws and Legislations Regarding food Safety and Hygiene</li><li>Module 03: Food Safety and Hygiene</li><li>Module 04: Food Safety in Catering</li><li>Module 05: Management of Food and Beverage Operations</li><li>Module 06: Marketing and Human Resource</li></ul><p><strong> Course 02: Diploma in HACCP Food Safety at QLS Level 5</strong></p><ul><li>Module 01: An Introduction to HACCP </li><li>Module 02: HACCP and Food Safety Legislation</li><li>Module 03: Food Safety Hazards</li><li>Module 04: Planning a HACCP System</li><li>Module 05: Creating the HACCP System</li><li>Module 06: Principle 1: Hazard Analysis</li><li>Module 07: Principle 2: Critical Control Points</li><li>Module 08: Principle 3: Critical Limits</li><li>Module 09: Principle 4: Monitoring Critical Control Points</li><li>Module 10: Principle 5: Corrective Action</li><li>Module 11: Principle 6: Verification of the HACCP System</li><li>Module 12: Principle 7: Documentation</li><li>Module 13: Implementing the HACCP System</li><li>Module 14: HACCP Alternatives</li></ul><p><strong> Course 03: Diploma in Professional Chef</strong></p><ul><li>Becoming A Chef</li><li>Kitchen Management</li><li>Managing Restaurant</li><li>Recipes</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 2 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*5 = £65)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Aspiring Managers</li><li>Catering Staff</li><li>Career Changers</li><li>Food Enthusiasts</li><li>Restaurant Owners</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Food Safety Officer</li><li>Food Safety Manager</li><li>Food Safety Supervisor</li><li>Senior food retailer</li><li>Head Chef</li><li>Restaurant and CafÃ© owner</li><li>Supervisory food handler</li></ul><p>And many more!</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Diploma in Catering Management at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            £99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Catering Management Training - CPD Certified

Birmingham

Telford

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Our Moccasin Manager and our Moccasin Approach offer a unique perspective on understanding and addressing management challenges, paving the way for positive change. It&#39;s important to note that this is not a quick fix but a journey that requires commitment, effort, proactive teamwork, measurement, responsibility, and accountability from your organisation.</span></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">In this interactive workshop, your managers will have the opportunity to share their management challenges, concerns, worries, and hopes. Together, we will explore how our approaches can help identify and address these issues and discuss strategies for implementation. We also encourage participants to commit to follow-up discussions after the workshop to track progress and address ongoing challenges.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">LENGTH</span></strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">1 Day</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Enquire for more information</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Suitability - Who should attend?</span></h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - This is for any level of Manager or Leader (regardless of hierarchical position) and those expected to step into managerial or leadership roles in the next 12 to 18 months.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - </span><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">From our experience, most new managers and leaders are rarely given proper management or leadership training before their first appointment. If you think about it, this is inviting problems! How can you expect someone to step up from being one of the team to managing the team (or another team) without proper training?</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Very few organisations do this, but those who continue to do this for all their rising talent say it produces benefits and helps everything work smoothly. They would not continue to run these programmes with us if it were not.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When asked why they have these programmes annually, they mostly say it gives prospective managers and leaders the understanding of how to deal with people and understand how everyone else will be managing and leading their people too. They also want them to have time to practice the skills before they take up their new positions.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Managers need to know how to manage people, which means understanding how people are different, how they want to be treated, and how they do not want to be treated. This may seem common sense until you bring in the organisation&#39;s culture.</span></p></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Workshop Content</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is Emotional Intelligence?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Why MUST we ALL use it at work (and in our personal lives, too)?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is our Moccasin Approach&reg;, and how does it link to EI, work, and relationships?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is Empathy, and why do we split it into three different types?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">EI and assertiveness are why we must be firm and fair but still use empathy.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Balancing our needs, Team needs, EI and Organisational needs.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">The challenges of using EI and why ALL of us must be Authentic.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Creating the evidence to spread psychological safety across the organisation.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">How the Self-Fulfilling Prophecy works for (or against) EI.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is our ES2, and why is it SO crucial for ALL our Teams and the organisation as a whole?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Create your own Core Management Principles based on our logic-driven approach.</li></ul></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Our Moccasin Manager and our Moccasin Approach offer a unique perspective on understanding and addressing management challenges, paving the way for positive change. It's important to note that this is not a quick fix but a journey that requires commitment, effort, proactive teamwork, measurement, responsibility, and accountability from your organisation.
In this interactive workshop, your managers will have the opportunity to share their management challenges, concerns, worries, and hopes. Together, we will explore how our approaches can help identify and address these issues and discuss strategies for implementation. We also encourage participants to commit to follow-up discussions after the workshop to track progress and address ongoing challenges.



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - This is for any level of Manager or Leader (regardless of hierarchical position) and those expected to step into managerial or leadership roles in the next 12 to 18 months.
Why? - From our experience, most new managers and leaders are rarely given proper management or leadership training before their first appointment. If you think about it, this is inviting problems! How can you expect someone to step up from being one of the team to managing the team (or another team) without proper training?
Very few organisations do this, but those who continue to do this for all their rising talent say it produces benefits and helps everything work smoothly. They would not continue to run these programmes with us if it were not.
When asked why they have these programmes annually, they mostly say it gives prospective managers and leaders the understanding of how to deal with people and understand how everyone else will be managing and leading their people too. They also want them to have time to practice the skills before they take up their new positions.
Managers need to know how to manage people, which means understanding how people are different, how they want to be treated, and how they do not want to be treated. This may seem common sense until you bring in the organisation's culture.
Workshop Content
What is Emotional Intelligence?
Why MUST we ALL use it at work (and in our personal lives, too)?
What is our Moccasin Approach®, and how does it link to EI, work, and relationships?
What is Empathy, and why do we split it into three different types?
EI and assertiveness are why we must be firm and fair but still use empathy.
Balancing our needs, Team needs, EI and Organisational needs.
The challenges of using EI and why ALL of us must be Authentic.
Creating the evidence to spread psychological safety across the organisation.
How the Self-Fulfilling Prophecy works for (or against) EI.
What is our ES2, and why is it SO crucial for ALL our Teams and the organisation as a whole?
Create your own Core Management Principles based on our logic-driven approach.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

The Moccasin Manager, The Moccasin Approach, Management Training, Management Development, 

The Moccasin Manager

Introductory daily rate. 

Registered charities and non profits only.

Non profits only.

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Our Performance Management (PM) workshop is based on Emotional Intelligence (EI). It focuses on helping organisations move away from traditional PM processes and work hard at reinventing them under a different name and approach aimed at supporting and collaborating to help both the Manager/Leader and the colleague.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Historically, PM sessions have been held every six months or even annually, which, in our opinion, is no good. PM meetings are often treated with little importance and an almost tick-box attitude. This clearly does not help either party, so we focus very much on changing that.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">In our opinion, the PM meeting should be an opportunity for both parties to discuss what is best for each other. We should be mindful of job descriptions and realistic expectations and consider various situations both at work and for the individual.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We discuss the importance of &#39;facilitating&#39; feedback instead of just giving it. We explore our &#39;Reasoning Questions&#39; to show how they work, why they are critical and what benefits they bring.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We discuss the usefulness of a Skills Matrix and various other tools to help both parties work towards the common goal of producing the best possible output under the best conditions.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We introduce our PM Cycle and discuss its benefits and how it works, along with &#39;Consequence Conversations&#39; and their use.</p></section></div><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">1 Day</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - This is for any level of Manager or Leader (regardless of hierarchical position) and those expected to step into managerial or leadership roles in the next 12 to 18 months.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - Experience has taught us that if you want employees to give their best for the payment you give them, then you MUST work equally hard at supporting them in every conceivable way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Motivated employees will work willingly and go the extra mile for you if you do the same for them. &#39;Quid pro quo&#39; is Latin for &#39;Something for something&#39; The organisation, its Leaders and Managers and all the other colleagues MUST be a supportive and collaborative partnership. HR is there to support that and not there to do all the work to make it happen. And they are definitely not there to deal with team disputes and challenges initially. The best person to fix such things is often their line manager, with whom they have the best relationship. It is only when that is exhausted that HR should be involved officially.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Make PM work for everyone. Help your people to perform to their best. And do it together.</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Training Course Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">We ask everyone to discuss what great EI-based PM looks and feels like for them and state why.</li><li fr-original-style="" style="box-sizing: border-box;">We introduce our thinking about the collaborative PM approach and why we believe this is the best way forward.</li><li fr-original-style="" style="box-sizing: border-box;">We discuss how often these events should be and why they should be mere summaries of monthly catch-ups.</li><li fr-original-style="" style="box-sizing: border-box;">We discuss using a Skills Matrix, how they work, why they are brilliant, and why they are worth the time to create them.</li><li fr-original-style="" style="box-sizing: border-box;">We introduce our &#39;Archway Approach&#39;&reg; and how that fits well with PM.</li><li fr-original-style="" style="box-sizing: border-box;">We discuss our &#39;Consequence Conversations&#39; and why these must be introduced as early as possible.</li><li fr-original-style="" style="box-sizing: border-box;">We go through our 7 Stages of a PM meeting from preparation to follow-up and who needs to know.</li><li fr-original-style="" style="box-sizing: border-box;">We discuss our &#39;Employee Engagement Ladder&#39;, how it should be used and why it is critical to PM.</li><li fr-original-style="" style="box-sizing: border-box;">We watch a video of two well-known sports personalities discussing aspects of leadership.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, at the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div></div></div></div></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div>

Our Performance Management (PM) workshop is based on Emotional Intelligence (EI). It focuses on helping organisations move away from traditional PM processes and work hard at reinventing them under a different name and approach aimed at supporting and collaborating to help both the Manager/Leader and the colleague.
Historically, PM sessions have been held every six months or even annually, which, in our opinion, is no good. PM meetings are often treated with little importance and an almost tick-box attitude. This clearly does not help either party, so we focus very much on changing that.
In our opinion, the PM meeting should be an opportunity for both parties to discuss what is best for each other. We should be mindful of job descriptions and realistic expectations and consider various situations both at work and for the individual.
We discuss the importance of 'facilitating' feedback instead of just giving it. We explore our 'Reasoning Questions' to show how they work, why they are critical and what benefits they bring.
We discuss the usefulness of a Skills Matrix and various other tools to help both parties work towards the common goal of producing the best possible output under the best conditions.
We introduce our PM Cycle and discuss its benefits and how it works, along with 'Consequence Conversations' and their use.



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - This is for any level of Manager or Leader (regardless of hierarchical position) and those expected to step into managerial or leadership roles in the next 12 to 18 months.
Why? - Experience has taught us that if you want employees to give their best for the payment you give them, then you MUST work equally hard at supporting them in every conceivable way.
Motivated employees will work willingly and go the extra mile for you if you do the same for them. 'Quid pro quo' is Latin for 'Something for something' The organisation, its Leaders and Managers and all the other colleagues MUST be a supportive and collaborative partnership. HR is there to support that and not there to do all the work to make it happen. And they are definitely not there to deal with team disputes and challenges initially. The best person to fix such things is often their line manager, with whom they have the best relationship. It is only when that is exhausted that HR should be involved officially.
Make PM work for everyone. Help your people to perform to their best. And do it together.
Training Course Content
We ask everyone to discuss what great EI-based PM looks and feels like for them and state why.
We introduce our thinking about the collaborative PM approach and why we believe this is the best way forward.
We discuss how often these events should be and why they should be mere summaries of monthly catch-ups.
We discuss using a Skills Matrix, how they work, why they are brilliant, and why they are worth the time to create them.
We introduce our 'Archway Approach'® and how that fits well with PM.
We discuss our 'Consequence Conversations' and why these must be introduced as early as possible.
We go through our 7 Stages of a PM meeting from preparation to follow-up and who needs to know.
We discuss our 'Employee Engagement Ladder', how it should be used and why it is critical to PM.
We watch a video of two well-known sports personalities discussing aspects of leadership.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, at the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Performance Management

Employee Engagement

Leadership Skills

Manager Training

Performance management, Managing Performance, Employee engagement, 

Introductory daily rate.

Registered charities and non profits only. 

Non profits only. 

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					<div><p>Welcome to our Leadership &amp; People Management course. This is an engaging learning opportunity for aspiring or current people managers in the UK and globally. You'll refine your managing people abilities, which is vital for various people management jobs.<br />This comprehensive leadership training, one of the premier leadership courses in the UK, will enhance your leadership skills for managers, focusing on practicality and applicability.<br />This course teaches leadership skills for effective people management through motivation, communication, and inspiration. Gain confidence and competence to lead your team to success.<br />Our leadership development programme is designed to provide you with robust tools and techniques to ensure team success. We've built in sessions on leadership and team building to help you drive your team's performance to new heights.<br />Our team training creates positive work environments. Learn to manage diverse teams, make data-based decisions, and encourage innovation.<br />After finishing the program, you will receive a certification in people management. This certification will be tangible proof of your improved abilities and preparedness to handle more demanding leadership roles in the future.<br />Whether you're stepping into your first leadership role or are an experienced professional seeking to refresh your skills, this Leadership training for professionals provides an invaluable learning platform.<br />Enrol today to elevate your people management capabilities and become an effective leader. With us, take the leap to lead!</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Develop a comprehensive understanding of the evolution of leadership and its impact on contemporary management practices.</span>
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										<span>Demonstrate the ability to model the way by setting a positive example and aligning actions with core values.</span>
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										<span>Foster and inspire a shared vision among team members, fostering a sense of purpose and direction.</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Enhance your career prospects and open doors to leadership roles in different industries.</span>
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			<h2> <b>Requirements</b></h2>		</div>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module One: The Evolution of Leadership</strong></td>
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					<td>Getting Started</td><td><span>🕐 00:15:00</span></td>
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					<td colspan="4"><strong>Module Two: Situational Leadership</strong></td>
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					<td>Situational Leadership</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Module Three: A Personal Inventory</strong></td>
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					<td>A Personal Inventory</td><td><span>🕐 00:09:00</span></td>
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					<td colspan="4"><strong>Module Four: Modeling the Way</strong></td>
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					<td>Modeling the Way</td><td><span>🕐 00:08:00</span></td>
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					<td colspan="4"><strong>Module Five: Inspiring a Shared Vision</strong></td>
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					<td>Inspiring a Shared Vision</td><td><span>🕐 00:06:00</span></td>
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					<td colspan="4"><strong>Module Six: Challenging the Process</strong></td>
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					<td>Challenging the Process</td><td><span>🕐 00:09:00</span></td>
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					<td colspan="4"><strong>Module Seven: Enabling Others to Act</strong></td>
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					<td>Enabling Others to Act</td><td><span>🕐 00:08:00</span></td>
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					<td colspan="4"><strong>Module Eight: Encouraging the Heart</strong></td>
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					<td>Encouraging the Heart</td><td><span>🕐 00:06:00</span></td>
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					<td colspan="4"><strong>Module Nine: Basic Influencing Skills</strong></td>
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					<td>Basic Influencing Skills</td><td><span>🕐 00:08:00</span></td>
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					<td colspan="4"><strong>Module Ten: Setting Goals</strong></td>
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					<td>Setting Goals</td><td><span>🕐 00:08:00</span></td>
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Skill Up

Unlock your leadership potential with our Leadership & People Management course! Develop key skills, inspire teams, drive success. Enroll now!

Leadership & People Management

<p><strong>&gt;&gt; 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before &lt;&lt;</strong></p><p>A recent CIPD report found that <strong>72%</strong> of UK businesses struggle to find effective people managers. Effective team leadership is crucial for business success, and it equips you with the skills to navigate challenges and empower your team. Are you ready to take your leadership skills to the next level? This Team Leader Management bundle equips you with the skills to bridge that gap.</p><p><strong>This Team Leader Management  Bundle Contains 4</strong><strong> of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong> Course 01: </strong>Leadership &amp; Management Training Course</li><li><strong> Course 02:</strong> Team Management</li><li><strong> Course 03:</strong> Talent Management</li><li><strong> Course 04: </strong>Decision-Making in High-Stress Situations</li></ul><p>This comprehensive <strong>Team Leader Management </strong>Bundle provides you with the knowledge and tools to become a confident and inspiring leader. You'll delve into core leadership principles, explore effective team management strategies, and discover how to cultivate top talent within your team. The bundle also equips you with critical decision-making skills to navigate complex situations under pressure.</p><p><strong>Learning Outcomes of Team Leader Management</strong></p><ul><li>Apply leadership principles to motivate and inspire your team.</li><li>Implement effective team management strategies for improved performance.</li><li>Develop your skills in talent identification, recruitment, and development.</li><li>Master the art of clear and concise communication for a cohesive team.</li><li>Make sound decisions under pressure for successful project outcomes.</li><li>Build a positive and productive work environment for your team.</li></ul><p>Enrol in the Team Leader Management Bundle today and unlock your full leadership potential. Invest in your career and gain the skills to build a thriving, motivated team that consistently delivers results.</p><p><strong>Why Choose Our Team Leader Management Bundle?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Team Leader</li><li>Get a <strong>free student ID card</strong> with Team Leader Training</li><li>The Team Leader is affordable and simple to understand</li><li>The Team Leader is an entirely online, interactive lesson with voiceover audio</li><li><strong>Lifetime access</strong> to the Team Leader course materials</li><li>The Team Leader comes with 24/7 tutor support</li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Leadership &amp; Management Training Course</strong></p><ul><li>Module 01: Defining Team</li><li>Module 02: Understanding Management and Leadership</li><li>Module 03: Building High-Performing Teams</li><li>Module 04: Motivating Team Members</li><li>Module 05: Talent Management</li><li>Module 06: Stress Management and Mental Health</li><li>Module 07: Succession Planning</li><li>Module 08: Communication Skills</li><li>Module 09: Negotiation Techniques</li><li>Module 10: Managing Change</li></ul><p>and much more...</p><p><strong> Course 02: Team Management</strong></p><ul><li>Module 01: Defining Team</li><li>Module 02: Understanding Management And Leadership</li><li>Module 03: Building High Performing Teams</li><li>Module 04: Motivating Team Members</li><li>Module 05: Talent Management</li><li>Module 06: Stress Management And Mental Health</li><li>Module 07: Succession Planning</li><li>Module 08: Communication Skills</li><li>Module 09: Negotiation Techniques</li><li>Module 10: Managing Change</li></ul><p>and much more...</p><p><strong> Course 03: Talent Management</strong></p><ul><li>Section 1: Introduction<br /></li><li>Section 2: Core Concepts Of Talent Management<br /></li><li>Section 3: Top Reasons Why Employees Leave An Organisation<br /></li><li>Section 4: Understanding The Needs And Mindset Of Employee<br /></li><li>Section 5: Steps To Create An Effective Talent Management Plan<br /></li><li>Section 6: Talent Acquisition<br /></li><li>Section 7: How To Develop High Potential Employees<br /></li><li>Section 8: Evaluating Performance<br /></li><li>Section 9: "SMR" - How You Can Retain The Employees Using This Formula<br /></li><li>Section 10: How To Retain High Potential Employees</li></ul><p>and much more...</p><p><strong> Course 04: Decision-Making in High-Stress Situations</strong></p><ul><li>Module 1: What Is Decision Making?</li><li>Module 2: Stress And Its Impact</li><li>Module 3: Time Stress And Decision Making</li><li>Module 4: Personal Level Decision Making Under Stress</li><li>Module 5: Organisational Level Decision Making Under Stress</li><li>Module 6: Decision Making For Conflict Management</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*4 = £51)</li><li><strong>CPD Hard Copy Certificate:</strong> £29.99</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        40 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this COSHH course. This Team Leader Management bundle is ideal for:</p><ul><li>Team Leaders</li><li>HR Professionals</li><li>Project Managers</li><li>Business Owners</li><li>Anyone in a Leadership Role</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise. All you need to take this course is -</p><ul><li>A smart device.</li><li>A secure internet connection.</li><li>Being over the age of 16.</li><li>And a strong drive for learning and literacy.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Team Leader Management training bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Team Leader</li><li>Project Manager</li><li>Department Head</li><li>Senior Manager</li><li>Executive Leader</li><li>CEO</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em><em><br /></em></p></div>

                        </div>

Team Leader Management - CPD Certified

<p>ð Unlock Your Career Potential with Essential Career Soft Skills Course! ð</p><p>Are you ready to take your career to the next level? Do you want to stand out in today's competitive job market? Look no further! Our Essential Career Soft Skills course is here to empower you with the essential tools and techniques needed to thrive in any professional environment.</p><p> </p><p>ð What are Soft Skills?</p><p>Soft skills are the backbone of successful careers. Unlike technical skills, which are job-specific and can be taught through formal education or training, soft skills are the interpersonal attributes that enable individuals to effectively navigate their professional lives. From communication and teamwork to problem-solving and adaptability, soft skills play a pivotal role in shaping one's career trajectory.</p><p> </p><p>ð¼ Why are Soft Skills Essential for Career Success?</p><p>In today's dynamic workplace, employers increasingly prioritize soft skills when making hiring and promotion decisions. While technical proficiency is undoubtedly important, it is often soft skills that set exceptional candidates apart from the rest. Employers value individuals who can communicate effectively, collaborate seamlessly with colleagues, and adapt to new challenges with ease.</p><p>By honing your soft skills, you not only enhance your professional credibility but also open doors to new opportunities for career advancement. Whether you're aiming for a leadership role, seeking to switch industries, or striving to excel in your current position, mastering essential soft skills is key to unlocking your full potential.</p><p> </p><p>ð¯ What Will You Learn?</p><p>Our Essential Career Soft Skills course is designed to equip you with the practical knowledge and expertise needed to excel in today's fast-paced work environment. Through a series of interactive lessons, case studies, and real-world scenarios, you'll develop proficiency in the following areas:</p><ul><li>Communication: Learn how to articulate your ideas clearly, listen actively, and convey information effectively in various professional contexts.</li><li>Teamwork: Discover strategies for building and leading high-performing teams, fostering collaboration, and resolving conflicts constructively.</li><li>Adaptability: Cultivate resilience and flexibility to navigate change, embrace innovation, and thrive in dynamic work environments.</li><li>Problem-Solving: Develop critical thinking skills, identify root causes of complex problems, and implement strategic solutions.</li><li>Time Management: Master techniques for prioritizing tasks, managing deadlines, and optimizing productivity to achieve your professional goals.</li></ul><p> </p><p>Who is This For?</p><p>Our Essential Career Soft Skills course is suitable for professionals at all stages of their careers, from entry-level employees to seasoned executives. Whether you're a recent graduate entering the workforce for the first time or a seasoned professional looking to sharpen your skill set, this course offers valuable insights and practical strategies to help you succeed.</p><p> </p><p>Career Path</p><p>Upon completing the Essential Career Soft Skills course, you'll be equipped with the foundational skills and knowledge needed to excel in a wide range of professional roles and industries. Whether you aspire to climb the corporate ladder, launch your own business venture, or pursue a career in academia, the soft skills you acquire in this course will serve as a solid foundation for your future success.</p><p> </p><p>FAQs</p><p>Q: Is this course suitable for beginners? A: Absolutely! Our Essential Career Soft Skills course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your career journey or looking to enhance your existing skill set, you'll find valuable insights and practical strategies to help you succeed.</p><p>Q: How long does it take to complete the course? A: The duration of the course varies depending on your individual pace and learning preferences. On average, most participants complete the course within [insert estimated duration]. However, you're free to progress through the material at your own pace and revisit lessons as needed.</p><p>Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the Essential Career Soft Skills course, you'll receive a certificate of completion to showcase your newfound expertise and commitment to professional development. This certificate can be shared with employers, included on your resume, or displayed on professional networking platforms to enhance your credibility and marketability.</p><p>Q: Is there any prerequisite knowledge required to enroll in the course? A: No prior experience or prerequisite knowledge is required to enroll in the Essential Career Soft Skills course. Our curriculum is designed to be accessible to learners of all backgrounds and experience levels, ensuring that everyone can benefit from the valuable insights and practical strategies offered in the course.</p><p> </p><p>Don't miss this opportunity to invest in yourself and take your career to new heights! Enroll in our Essential Career Soft Skills course today and embark on a journey toward professional excellence. Unlock your potential and seize the opportunities that await you in the dynamic world of work! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Communication Skills and Productivity.</h4><div><div><ul><li><div>
<span></span><h5>
Communication Skills and Productivity.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Teamwork and Problem Solving.</h4><div><div><ul><li><div>
<span></span><h5>
Teamwork and Problem Solving.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Adaptability and Interpersonal Skills.</h4><div><div><ul><li><div>
<span></span><h5>
Adaptability and Interpersonal Skills.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Innovation and Conflict Resolution.</h4><div><div><ul><li><div>
<span></span><h5>
Innovation and Conflict Resolution.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Financial Literacy and Professional Etiquette.</h4><div><div><ul><li><div>
<span></span><h5>
Financial Literacy and Professional Etiquette.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Essential Career Soft Skills

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>In today's dynamic business landscape, the role of a manager is more crucial than ever. As the UK economy continues to thrive, with over <strong>5.9 million </strong>private sector businesses, the demand for skilled and effective managers is on the rise. However, the transition from individual contributor to a leadership role can be challenging. Are you ready to unlock your potential and become a successful manager who inspires and motivates teams to achieve greatness?</p><p>Our comprehensive <strong>New Manager Training bundle </strong>is designed to equip you with the essential skills and knowledge to navigate the complexities of leadership and team management. Explore the fundamentals of effective management, honing your ability to lead with confidence and clarity. Develop strong <strong>communication skills</strong>, enabling you to convey ideas effectively and foster open dialogue within your team. Gain insights into <strong>employee management strategies</strong>, empowering you to cultivate a motivated and productive workforce. Additionally, you'll delve into the art of team building, cross-cultural awareness, and unconscious bias training, ensuring an inclusive and harmonious work environment.</p><p><strong>Our New Manager Bundle Contains 0</strong><strong>9 </strong><strong>of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong> Course 01:</strong> New Manager</li><li><strong> Course 02: </strong>Leadership Skills Course</li><li><strong> Course 03: </strong>Essentials Communication for Business</li><li><strong> Course 04: </strong>Diploma in Employee Management</li><li><strong> Course 05: </strong>Team Building &amp; Management Diploma</li><li><strong> Course 06: </strong>Sexual Harassment Awareness Training</li><li><strong> Course 07: </strong>Diploma in Meeting Management</li><li><strong> Course 08: </strong>Cross-Cultural Awareness Training</li><li><strong> Course 09: </strong>Unconscious Bias Training Course</li></ul><p>Invest in your future as a leader. This training bundle empowers you to confidently manage your team, fostering a positive work environment and achieving exceptional results. Enrol today and take your career to the next level!</p><p><strong>Learning Outcomes of New Manager Training</strong></p><ul><li>Implement effective leadership styles to motivate and inspire your team.</li><li>Develop clear and concise communication strategies for various situations.</li><li>Master delegation techniques to empower your team and boost efficiency.</li><li>Set SMART goals and effectively track team performance.</li><li>Navigate conflict situations and manage workplace challenges constructively.</li><li>Foster a positive and inclusive work environment for all team members.</li></ul><p>With this comprehensive New Manager Training bundle, you can achieve your dreams and train for your ideal career. This New Manager Training bundle covers essential aspects in order to progress in your chosen career.</p><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of New Manager</li><li>Get a <strong>free student ID card</strong> with New Manager Training program (£10 postal charge will be applicable for international delivery)</li><li>The New Manager is affordable and simple to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the New Manager course materials</li><li>The New Manager comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p>Our New Manager Training bundle courses consist of the following learning modules:</p><p><strong> Course 01: New Manager</strong></p><ul><li>Module 01: Managers are Made, Not Born</li><li>Module 02: Create a Management Track</li><li>Module 03: Define and Build Competencies</li><li>Module 04: Managers Learn by Being Managed Well</li><li>Module 05: Provide Tools 1</li><li>Module 06: Provide Support</li><li>Module 07: Identify Strong Candidates Early</li><li>Module 08: Clearly Define the Management Track</li><li>Module 09: Empower New Managers</li><li>Module 10: Provide Growth Opportunities</li></ul><p><strong> Course 02: Leadership Skills Course</strong></p><ul><li>Module 01: Introduction to Leadership</li><li>Module 02: Qualities of a Good Leader and Leadership</li><li>Module 3. Creativity in Leadership</li><li>Module 4: Organisational Skills</li><li>Module 5. Leadership Skills and Competencies</li><li>Module 6: Communication Skills</li><li>Module 7: Negotiation Techniques<br />Module 8. Cultivating Inclusion, Belonging, and Engagement</li><li>Module 9. Leadership Foundations</li><li>Module 10. Emotional Intelligence</li><li>Module 11. Evolve as a Leader<br />Module 12. Leadership &amp; Management in the UK</li></ul><p><strong> Course 03: Essentials Communication for Business</strong></p><p>Business Communication</p><ul><li>Identifying Basic Communication Techniques FREE</li><li>Formal and Informal Communication</li></ul><p>Verbal And Non-Verbal Communication</p><ul><li>Describing Verbal and Non-verbal Communication</li><li>Understanding Body Language</li><li>Making Effective Presentations</li><li>Fundamentals of Productive Meetings</li></ul><p>Written Communication</p><ul><li>Written Communication</li></ul><p>Electronic Communication</p><ul><li>Electronic Communication</li></ul><p>Communicating With Graphics</p><ul><li>Creating Graphics for Business Communication</li><li>Communicating Static Information</li><li>Communicating Dynamic Information</li></ul><p>Effectively Working For Your Boss Representing Your Boss</p><ul><li>Communicating Your Boss's Decisions</li><li>Supporting Your Boss and Colleagues</li><li>Building a Partnership with Your Boss</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 2 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*9 = £117)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        90 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>New Managers</li><li>Team Leaders</li><li>Supervisors</li><li>Aspiring Managers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Team Lead</li><li>Project Manager</li><li>Department Head</li><li>Senior Management</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

New Manager Training - CPD Certified

<h3>Unleash the Power of Seamless Payroll Management with 'Payroll with Xero' Course! ð°ð¼</h3><p>Are you ready to revolutionize your payroll management process and streamline your financial operations? Introducing 'Payroll with Xero' - the ultimate text course designed to empower you with the skills and knowledge needed to master payroll administration using the powerful Xero platform. Whether you're a small business owner, HR professional, or aspiring accountant, this course is your ticket to unlocking the full potential of payroll management with ease and efficiency.</p><h4></h4><h4>Benefits of Taking the 'Payroll with Xero' Course:</h4><p>ð <strong>Efficiency and Accuracy:</strong> Learn how to leverage Xero's advanced features to automate payroll processes, saving time and reducing the risk of errors.</p><p>ð <strong>Financial Transparency:</strong> Gain insights into payroll reporting and analysis, enabling you to make informed financial decisions and maintain compliance with regulatory requirements.</p><p>ð¼ <strong>Enhanced Productivity:</strong> Discover tips and tricks for optimizing payroll workflows, increasing productivity, and freeing up valuable time for other essential tasks.</p><p>ð <strong>Data Security:</strong> Learn best practices for data security and confidentiality, ensuring that sensitive payroll information remains protected at all times.</p><p>ð <strong>Integration Capabilities:</strong> Explore Xero's seamless integration with other accounting software and business applications, streamlining data exchange and enhancing overall efficiency.</p><p>ð <strong>Continuous Learning:</strong> Stay up-to-date with the latest payroll trends, regulations, and updates through ongoing training and resources provided in the course.</p><h3></h3><h3>Who is this for?</h3><p>ð©âð¼ <strong>Small Business Owners:</strong> Take control of your payroll management process and gain the confidence to handle payroll tasks independently.</p><p>ð¨âð¼ <strong>HR Professionals:</strong> Enhance your skills and expertise in payroll administration, becoming a valuable asset to your organization.</p><p>ð©âð» <strong>Accounting Students:</strong> Kickstart your career in accounting by mastering payroll management with Xero, a highly sought-after skill in today's job market.</p><p>ð¨âð« <strong>Business Consultants:</strong> Expand your service offerings and provide expert guidance to clients on payroll management using Xero's powerful tools and features.</p><h3></h3><h3>Career Path:</h3><p>ð <strong>Payroll Administrator:</strong> Start your career as a payroll administrator, responsible for managing payroll processes and ensuring accurate and timely payment to employees.</p><p>ð <strong>Certified Payroll Professional (CPP):</strong> Advance your career by obtaining professional certification as a CPP, demonstrating your expertise in payroll management and compliance.</p><p>ð¼ <strong>HR Manager:</strong> Transition into a leadership role as an HR manager, overseeing all aspects of human resources, including payroll administration and employee relations.</p><p>ð <strong>Financial Analyst:</strong> Leverage your payroll management skills to pursue a career as a financial analyst, analyzing payroll data to inform strategic financial decisions.</p><h3></h3><h3>FAQ:</h3><h4>Q: Is this course suitable for beginners?</h4><p>A: Absolutely! The 'Payroll with Xero' course is designed for learners of all levels, from beginners to advanced users. We provide step-by-step guidance and practical exercises to ensure that everyone can grasp the concepts and apply them effectively.</p><h4>Q: Will I receive a certification upon completion of the course?</h4><p>A: While this course does not offer a formal certification, you will gain valuable skills and knowledge that can be applied in various professional settings. Additionally, you'll have access to course materials and resources to support your ongoing learning journey.</p><h4>Q: Can I access the course content at my own pace?</h4><p>A: Yes! The course content is available online, allowing you to learn at your own pace and convenience. Whether you prefer to study in the evenings, weekends, or during your lunch break, you have the flexibility to access the materials whenever and wherever it suits you.</p><h4>Q: Is there any prerequisite knowledge required to enroll in this course?</h4><p>A: No prior experience with Xero or payroll management is necessary to enroll in this course. We start with the basics and gradually progress to more advanced topics, ensuring that learners of all backgrounds can follow along and succeed.</p><h4>Q: Are there any additional resources provided with the course?</h4><p>A: Yes! In addition to the course materials, you'll have access to supplementary resources such as practice exercises, case studies, and downloadable templates to reinforce your learning and apply the concepts in real-world scenarios.</p><h4>Q: Can I interact with instructors and other students in the course?</h4><p>A: Absolutely! We encourage interaction and collaboration among students and instructors. You'll have the opportunity to ask questions, participate in discussions, and share insights with fellow learners, creating a supportive and engaging learning environment.</p><h3></h3><h3>Enroll Now and Unlock the Power of Seamless Payroll Management with Xero!</h3><p>Don't miss out on this opportunity to elevate your payroll management skills and take your career to new heights. Enroll now in the 'Payroll with Xero' course and embark on a journey towards financial efficiency, accuracy, and success. Your future starts here! ð¼ð»ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Payroll Management and Xero</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Payroll Management and Xero</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Setting Up Payroll in Xero</h4><div><div><ul><li><div>
<span></span><h5>
Setting Up Payroll in Xero</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Payroll Processing and Compliance in Xero</h4><div><div><ul><li><div>
<span></span><h5>
Payroll Processing and Compliance in Xero</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Advanced Payroll Management and Problem Solving with Xero</h4><div><div><ul><li><div>
<span></span><h5>
Advanced Payroll Management and Problem Solving with Xero</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Compliance, Auditing, and Data Security in Xero Payroll</h4><div><div><ul><li><div>
<span></span><h5>
Compliance, Auditing, and Data Security in Xero Payroll</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Integrating Payroll Data with Accounting and Financial Reporting in Xero</h4><div><div><ul><li><div>
<span></span><h5>
Integrating Payroll Data with Accounting and Financial Reporting in Xero</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Payroll with Xero

<p>Imagine what it would be like if you could unlock a significant salary increase in your current job or open the doors to highly remunerated roles in the field of management and leadership. Across the United Kingdom, individuals working in these sectors can anticipate earnings of up to £90K yearly. Our expertly curated bundle is specifically designed to arm you with the knowledge needed to elevate your career, boost your earnings, and achieve unprecedented professional success.</p><p>This unique bundle combines the insightful perspectives of three meticulously crafted courses - "<strong>Professional Development and Personal Well-being</strong>", "<strong>Workplace Performance Management</strong>", and "<strong>Leadership and Management Essential Skill</strong>". Our comprehensive approach ensures a holistic understanding of how personal development, performance strategies, and leadership competencies are intertwined, shaping your future professional growth and prosperity.</p><p>Each course in this Professional Development, Leadership &amp; Workplace Performance Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p><strong>Learning Outcomes:</strong></p><ol><li>Gain a comprehensive knowledge of personal well-being and its impact on professional performance.</li><li>Understand the fundamentals of performance management, including techniques to boost productivity and efficiency in the workplace.</li><li>Develop essential leadership and management skills, enhancing your ability to inspire and motivate teams.</li><li>Learn to balance personal well-being and professional responsibilities, achieving a harmonious work-life balance.</li><li>Acquire the ability to analyse and enhance workplace performance using strategic management tools.</li><li>Enhance your decision-making, strategic planning, and communication skills, key aspects of effective leadership.</li></ol><p><strong>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</strong></p><p><strong>The courses in this bundle include:</strong></p><ol><li><strong>Professional Development and Personal Well-being</strong></li><li><strong>Workplace Performance Management</strong></li><li><strong>Leadership and Management Essential Skill</strong></li></ol><p>The "<strong>Professional Development and Personal Well-being</strong>" course illuminates the symbiosis of personal well-being and professional growth and how to achieve both without compromise. Through a deep dive into personal development, you'll understand how mental resilience and stress management can significantly influence your professional performance.</p><p>In "<strong>Workplace Performance Management</strong>", you'll master the art of managing performance in a professional setting. Unveiling the strategies to build a high-performance culture and drive productivity, this course will be pivotal in equipping you to evaluate and enhance the performance of your team, department, or even an entire organisation.</p><p>The final part of our trifecta, "<strong>Leadership and Management Essential Skill</strong>", focuses on building the key attributes of an effective leader. This course gives you a chance to acquire skills in strategic decision-making, team motivation, and organisational planning, all fundamental to solid leadership and management.</p><p>With a strong emphasis on performance throughout the courses, this bundle will play a vital role in transforming your career and life. It's time to invest in yourself and drive your professional performance to new heights.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ol><li>Professionals seeking to enhance their leadership and management capabilities.</li><li>Individuals aiming for a managerial or leadership role.</li><li>Teams looking to improve their collective performance and productivity.</li><li>Aspiring entrepreneurs who want to learn how to motivate and manage a team effectively.</li><li>Any individual committed to personal growth and seeking to enhance their professional performance.</li></ol>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ol><li>Team Leader: £30K - £45K/year</li><li>Operations Manager: £35K - £60K/year</li><li>Project Manager: £40K - £65K/year</li><li>HR Manager: £35K - £60K/year</li><li>Performance Analyst: £30K - £55K/year</li><li>Entrepreneur: Variable</li><li>Executive Leadership (CEO, CTO, CFO): £70K - £90K/year</li></ol>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates!</p><p>Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for <strong>Professional Development and Personal Well-being</strong> absolutely free!</p><p>Upon finishing <strong>Workplace Performance Management</strong> and <strong>Leadership and Management Essential Skill</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

                        </div>

NextGen Learning

Psychological Wellbeing Practitioner

Learning & Development

Personal Development

Professional Skills Course (PSC)

Professional Development

Continuous Professional Development (CPD)

Professional Development, Leadership & Workplace Performance Management

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017.</p></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover the following to assist fee earners in the application of AML in their casework.</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to comply with your obligations and stay compliant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Written CRA &amp; MRA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Client</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Booms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risks &ndash; what to consider?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">PCPs &ndash; CDD &amp;EDD</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">POCA / TA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">SOF and SOW</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">On going monitoring</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting to MLRO/MLCO</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tipping off</li></ul></span></span><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge.</span></p></span><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017.
This course will cover the following to assist fee earners in the application of AML in their casework.
How to comply with your obligations and stay compliant
Written CRA & MRA
Client
Booms
Risks – what to consider?
PCPs – CDD &EDD
POCA / TA
SOF and SOW
On going monitoring
Reporting to MLRO/MLCO
Tipping off
Target Audience
The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Anti-Money Laundering (AML)

Anti-Money Laundering (AML) Training For Fee Earners Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm&#39;s compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.</p></span></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">his course will cover the following to assist firms MLROs, MLCOs and&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Management with fulfilling their AML management responsibilities:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">How to comply with your obligations and stay compliant</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">FWRA &ndash; linked with PCPs</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Mandatory AML Policies and Procedures - SRA have concerns</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Training and supervising staff</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Audits</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">SRA requirements</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Reporting SARS</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">POCA/TA</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Fulfilling reporting officer and compliance officer duties</div></li></ul></span></span></span><h2 fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.</span></p><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></span>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.
If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.
This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities:
How to comply with your obligations and stay compliant
FWRA – linked with PCPs
Mandatory AML Policies and Procedures - SRA have concerns
Training and supervising staff
Audits
SRA requirements
Reporting SARS
POCA/TA
Fulfilling reporting officer and compliance officer duties
Target Audience
The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).



Anti-Money Laundering (AML) Training For MLROs, MLCOs And Law Firm Management Course

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Operations Management

Certified Facility Manager (CFM)

Construction Design & Management (CDM)

Commercial & Contract Management Certification Program (CCM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Overview</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thinking about moving into a leadership role or developing/refreshing your leadership skills in your existing role? Maybe your organisation is going or planning a period of change, and you&#39;re looking for training to support you and the business.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Business Partner Practitioner Pathway<br fr-original-style="" style="box-sizing: border-box;"></strong><br fr-original-style="" style="box-sizing: border-box;">You can study this course as it is or study for the BCS Practitioner Certificate in Being an IT Business Partner when you study and pass the 4 BCS courses and exams including:<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; This course - the BCS Practitioner Award in Leading with an IT Mindset<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Award in Business Skills for the IT Professional<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Award in Collaborating with Business Teams<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Certificate in Being an IT Business Partner.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Contact us directly if you would like a discount to buy all 4 courses together in one bundle.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Duco Digital Training?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With self-study, you get a whole package of support we call PASS ASSIST, including:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Free one year BCS Associate membership (normally costing &pound;90)</strong></li><li fr-original-style="" style="box-sizing: border-box;">Free BCS Data Analyst eBook</li><li fr-original-style="" style="box-sizing: border-box;">Practice exam papers</li><li fr-original-style="" style="box-sizing: border-box;">Series of support videos to get the most out of your course, making a learning plan and how to prepare for the exam</li><li fr-original-style="" style="box-sizing: border-box;">5-star rating</li><li fr-original-style="" style="box-sizing: border-box;">95% pass rate.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A live training option is available, please contact us.</p><h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Certificates</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h4 fr-original-style="" style="box-sizing: border-box;">BCS Certification - Level 4</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Digital certificate - Included</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The certificate is usually available to download from the BCS portal within 48 hours of passing the exam along with a link to claim your free one-year BCS Associate membership* (*new BCS members only).</p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This level 4 professional certification in Leading with an IT Mindset will help develop your career if you are looking to move into a leadership role or develop/refresh your leadership skills in your existing role.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leading with an IT Mindset - BCS Course syllabus</strong>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1. THE SKILLS OF A SUCCESSFUL LEADER</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Demonstrate an understanding of leadership preferences</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the suitability and application of different leadership styles.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the suitability and application of different delegation styles.</li><li fr-original-style="" style="box-sizing: border-box;">Explain how to develop personal resilience.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate actions that show investment in your own development.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2. BUILD AND SUPPORT TEAMS TO PROVIDE SOLUTIONS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explain the need for resilience in a team.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret team dynamics.</li><li fr-original-style="" style="box-sizing: border-box;">Explain methods for managing change.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the presence of ethics in an organisation.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate behaviours that drive innovation.</li><li fr-original-style="" style="box-sizing: border-box;">Explain how to collaborate with individuals whose expertise is different to your own.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the sustainable practices and actions present in an organisation.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3. EXPLORE THE ROLE OF TECHNOLOGY IN DRIVING CONTINUOUS IMPROVEMENT AND PRODUCTIVITY</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explain the use of technology internally and externally to improve productivity</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the impact of digital transformation on an organisation.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the potential impact of future technology on an organisation.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam Information of &ldquo;Leading with an IT Mindset - BCS Course&rdquo; Course</strong>:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">It is a 10 knowledge questions and 10 scenario based question</li><li fr-original-style="" style="box-sizing: border-box;">Pass mark is 21/30 points or 70%</li><li fr-original-style="" style="box-sizing: border-box;">Duration of the exam is 45 minutes</li><li fr-original-style="" style="box-sizing: border-box;">The exam will be supervised virtually</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is BCS?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recognised globally by corporations, academics and IT professionals, BCS is the British Computer Society, more commonly known as the Chartered Institute for IT.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">They have over 60,000 members in 150 countries, and a wider community of business leaders, educators, practitioners and policy-makers all committed to their mission of leading the IT industry through its ethical challenges, to support the people who work in the industry, and to make IT good for society.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What our students say about us:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"The training provided will assist me to conduct AI research projects in a more professional and systematic way. The knowledge provided will be incredibly valuable for my future study in the field of computer vision."<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;&mdash; Muhammad Lecturer and AI PhD Candidate</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions.&rdquo;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;&mdash; Tom Data Protection Practitioner</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"This proved to be a very valuable course to me."&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&mdash; Janet Business Analyst</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Meet Our Instructor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Darren Winter is Director at Duco Digital and supports organisations with cutting-edge business intelligence, sales, and marketing automation solutions alongside courses and training in artificial intelligence, business analysis, and data protection across diverse sectors spanning the UK, Europe, the Middle East, and SE Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Noteworthy achievements include training academics in AI for the Indonesian government and teaching students in Technology Sales for the Saudi Arabian government. In 2023, the UK Department of Business and Trade invited him as a leaders of AI for a trade mission to Indonesia where he discussed Indonesian AI and ethical policy with key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He is also studying for his PhD in AI Ethics at Cordoba University, Spain, where he is exploring the impacts of the EU AI Act upon organisations.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For whom is the &ldquo;Leading with an IT Mindset&rdquo; course designed?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you&#39;re a seasoned professional seeking to refine your leadership approach or an individual stepping into a leadership role, the &ldquo;Leading with an IT Mindset&rdquo; course is crafted to support your journey. It&#39;s designed for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Aspiring IT Leaders:</strong>&nbsp;Individuals motivated to enter the dynamic world of IT leadership, eager to build a fulfilling career by mastering the principles of leading with a technological perspective.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT-Oriented Students:</strong>&nbsp;University scholars looking to enhance their theoretical knowledge with practical, industry-centric leadership skills in the IT domain.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Changers:</strong>&nbsp;Professionals considering a move into IT leadership roles from various backgrounds, ready to apply their diverse expertise to drive technological innovation and team success.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Innovation and Efficiency Champions:</strong>&nbsp;Practitioners dedicated to advancing organizational processes and boosting efficiencies through strategic IT leadership and technology integration.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Strategic Executives and Managers:</strong>&nbsp;Mid-level managers, senior executives, and directors aiming to strengthen their leadership capabilities, equipping themselves to lead IT initiatives and drive strategic growth effectively.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Employers say leadership skills are in high demand, particularly in IT, with 70% of organisations surveyed saying they were struggling to find qualified leaders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Level 4 practitioner award encourages individuals in or working towards a leadership role, (this could be an IT or technical-based role), to learn how to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By completing this course you will be able to demonstrate a practical understanding of:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How to identify and assess leadership skills in themselves and others.</li><li fr-original-style="" style="box-sizing: border-box;">How to coach and lead teams through change, conflict and digital transformation.</li><li fr-original-style="" style="box-sizing: border-box;">The skills and behaviours required to contribute to driving change and improvement.</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">No management experience or qualifications are needed (but experience can help)</li><li fr-original-style="" style="box-sizing: border-box;">An internet connection with a mobile/tablet or laptop is required to access the course</li><li fr-original-style="" style="box-sizing: border-box;">Access to a laptop with camera is required for the exam, and a pair of headphones is recommended for the exam.</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">67% of employers say they have had to hire new employees because of poor communication skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Communication skills are required in nearly every business role, namely:<br fr-original-style="" style="box-sizing: border-box;">&bull; Sales and Account Management<br fr-original-style="" style="box-sizing: border-box;">&bull; Customer Service<br fr-original-style="" style="box-sizing: border-box;">&bull; Health</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Robotics</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Engineering &amp; Manufacturing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Finance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Marketing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Transport</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Automotive</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Advertising</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Retail</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Researchers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Cyber Security</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; IT</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Education...</p></section></div></div>

Duco Digital Training

IT Skills

This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.

Leading with an IT Mindset - BCS Course

General admission

London

<h2>SAFe® Advanced Scrum Master: In-House Training</h2>
<p>Prepare to step into a SAFe® leadership role  and learn how to facilitate Agile team, program, and enterprise success  by becoming a SAFe® 5 Advanced Scrum Master (SASM).</p>
<p>This course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise success in a SAFe® implementation. Explore facilitation of cross-team interactions in support of program execution and relentless improvement. Expand the Scrum paradigm with an introduction to scalable engineering and DevOps practices, the application of Kanban to facilitate the flow of value, and supporting interactions with architects, product management, and other critical stakeholders. Learn actionable tools for building high-performing teams and explore practical ways of addressing Agile and Scrum anti-patterns in the enterprise.</p><h3>What you will Learn</h3>
<p>To perform the role of a SAFe® Advanced Scrum Master, you should be able to:</p>
<ul>
<li>Apply SAFe® principles to facilitation, enablement, and coaching in a multi-team environment</li>
<li>Build a high-performing team and foster relentless improvement at scale</li>
<li>Address Agile and Scrum anti-patterns</li>
<li>Support the adoption of engineering practices, DevOps, and Agile architecture</li>
<li>Learn to apply Kanban and Extreme Programming (XP) frameworks to optimize flow and improve the team's work</li>
<li>Facilitate program planning, execution, and delivery of end-to-end systems value</li>
<li>Support learning through participation in communities of practice and innovation cycles</li>
</ul><section>
                    <ul><li>Exploring the Scrum Master role in the SAFe® enterprise</li><li>Applying SAFe® Principles: A Scrum Master's perspective</li><li>Exploring Agile and Scrum anti-patterns</li><li>Facilitating program execution</li><li>Improving flow with Kanban and XP</li><li>Building high-performing teams</li><li>Improving program performance with Inspect and Adapt</li></ul>


                </section>

IIL Europe Ltd

SAFe Advanced Scrum Master: In-House Training

<h2>SAFe® Advanced Scrum Master: Virtual In-House Training</h2>
<p>Prepare to step into a SAFe® leadership role  and learn how to facilitate Agile team, program, and enterprise success  by becoming a SAFe® 5 Advanced Scrum Master (SASM).</p>
<p>This course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise success in a SAFe® implementation. Explore facilitation of cross-team interactions in support of program execution and relentless improvement. Expand the Scrum paradigm with an introduction to scalable engineering and DevOps practices, the application of Kanban to facilitate the flow of value, and supporting interactions with architects, product management, and other critical stakeholders. Learn actionable tools for building high-performing teams and explore practical ways of addressing Agile and Scrum anti-patterns in the enterprise.</p><h3>What you will Learn</h3>
<p>To perform the role of a SAFe® Advanced Scrum Master, you should be able to:</p>
<ul>
<li>Apply SAFe® principles to facilitation, enablement, and coaching in a multi-team environment</li>
<li>Build a high-performing team and foster relentless improvement at scale</li>
<li>Address Agile and Scrum anti-patterns</li>
<li>Support the adoption of engineering practices, DevOps, and Agile architecture</li>
<li>Learn to apply Kanban and Extreme Programming (XP) frameworks to optimize flow and improve the team's work</li>
<li>Facilitate program planning, execution, and delivery of end-to-end systems value</li>
<li>Support learning through participation in communities of practice and innovation cycles</li>
</ul><section>
                    <ul><li>Exploring the Scrum Master role in the SAFe® enterprise</li><li>Applying SAFe® Principles: A Scrum Master's perspective</li><li>Exploring Agile and Scrum anti-patterns</li><li>Facilitating program execution</li><li>Improving flow with Kanban and XP</li><li>Building high-performing teams</li><li>Improving program performance with Inspect and Adapt</li></ul>


                </section>

SAFe Advanced Scrum Master: Virtual In-House Training

<div style="color: rgb(77, 77, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 77);"><section data-product-wrapper="" fr-original-style="" style="box-sizing: border-box;"><article fr-original-style="" style="box-sizing: border-box;"><div data-product-description="" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fully Approved Course -&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD and ILM Approved</strong></p><ul style="color: rgb(77, 77, 77); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">100% online training, 90 minutes course</li><li fr-original-style="" style="box-sizing: border-box;">Stop &amp; start at anytime</li><li fr-original-style="" style="box-sizing: border-box;">No time limit&nbsp;</li></ul></ul><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></h2><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Course Description</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">A leader doesn&rsquo;t necessarily have to be a &lsquo;manager&rsquo;, but it&rsquo;s difficult to see how a manager could be truly effective without having at least some leadership skills.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">It then moves on to discuss developing teams including and team members by looking at the role leaders play in this.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Modules:</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Leadership and Management</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Leadership Theories</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Team Development and Leadership</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Individuals Within Teams</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Communicating One-to-One with Individuals</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Moving Forward Together</p><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Target Audience</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. T</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">he course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">This acts as a great introduction to the subject. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.</p><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Advantages</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">CPD approval means that this course can be used by those that need to prove they are continually developing themselves.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">ILM approval means that this course can provide candidates with a recognised management qualification. A strong leader will motivate their team, improving morale and efficiency and ensure that their team is of a common purpose.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training around their work and personal life.</p><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Further Progression</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">For candidates that want to add more qualifications to their CV our Introduction to Emotional Intelligence course is a great introduction to that aspect of Leadership and management.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.</p></div></article></section></div><div style="color: rgb(77, 77, 77); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Fully Approved Course - CPD and ILM Approved
100% online training, 90 minutes course
Stop & start at anytime
No time limit

Course Description
A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.
This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more.
It then moves on to discuss developing teams including and team members by looking at the role leaders play in this.
The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision.
Modules:
Leadership and Management
Leadership Theories
Team Development and Leadership
Individuals Within Teams
Communicating One-to-One with Individuals
Moving Forward Together
Target Audience
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. T
he course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills.
This acts as a great introduction to the subject. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.
Advantages
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
ILM approval means that this course can provide candidates with a recognised management qualification. A strong leader will motivate their team, improving morale and efficiency and ensure that their team is of a common purpose.
Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training around their work and personal life.
Further Progression
For candidates that want to add more qualifications to their CV our Introduction to Emotional Intelligence course is a great introduction to that aspect of Leadership and management.
For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.
For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.

​​​​Dirextra Ltd

Soft Skills Development: Leadership (90 min online training)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this series of five workshops, you will work in a group coaching environment with other women/identify as women academics to support your progress towards your goal of a leadership position in higher education. &nbsp;It doesn&rsquo;t matter what stage in your career you are currently at, or how long you have been working in higher education.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The purpose of the five workshops if to help you to establish clear career goals and identify ways to progress in the current academic year towards these, in a way that is personal to you and your values. Workshops run once per month for four months, with a final session after a further five months to explore your progress and next steps. Workshops run on Saturdays, 09:00-11.30 GMT/BST online.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The workshops are run by Coach Academic&rsquo;s director and lead coach, Dr Melanie Pope. Melanie has worked in education since 1994, in higher education since 1999, and is currently an Associate Professor at a UK university where she works in an academic leadership role. &nbsp;She has a coaching qualification from the University of Cambridge and is a member of the International Coaching Federation and the Association for Coaching. She is also a Senior Fellow of the Higher Education Academy/Advance HE.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participation is available from any location globally if you can attend at the times indicated. Please check the times carefully- they are all set to GMT except the June 2024 date which is BST.</p>

Coach Academic

Coaching

Academic & Personal Development

This coaching programme is for aspiring women leaders in higher education, delivered in real time, fully online.  Five workshops have been designed to support you in a group environment to work actively towards realising your professional goals, whatever they may look like, focused on leadership at all levels in higher education. HE needs leaders like you - workshops with Coach Academic will help to propel you to becoming one. For all academics who are female/identify as female. 

During this coaching experience you will explore and learn from:
- your values and beliefs, and how they impact on your professional identity and actions 
- your beliefs about higher education, leadership, and yourself
- your strengths and how to harness them for impact
- your areas for development, and embracing the actions you choose to address these
- your internal and external blockers, and how to manage these
- your motivation - why do you want to lead in HE?

From these you will be able to build your confidence and your leadership identity, and take concrete steps towards becoming the leader you aspire to be.

Developing women academic leaders: coaching workshop programme for women/identify as women academics higher education aspiring to leadership roles - series 2 2023/24

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this series of five workshops, you will work in a group coaching environment with other women/identify as women academics to support your progress towards your goal of a leadership position in higher education. &nbsp;It doesn&rsquo;t matter what stage in your career you are currently at, or how long you have been working in higher education.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The purpose of the five workshops if to help you to establish clear career goals and identify ways to progress in the current academic year towards these, in a way that is personal to you and your values. Workshops run once per month for four months, with a final session after a further four months to explore your progress and next steps. Workshops run on Fridays, 18:00-20:30 GMT/BST online.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The workshops are run by Coach Academic&rsquo;s director and lead coach, Dr Melanie Pope. Melanie has worked in education since 1994, in higher education since 1999, and is currently an Associate Professor at a UK university where she works in an academic leadership role. &nbsp;She has a coaching qualification from the University of Cambridge and is a member of the International Coaching Federation and the Association for Coaching. She is also a Senior Fellow of the Higher Education Academy.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participation is available from any location globally if you can attend at the times indicated. Please check the times carefully - they are all set to GMT except the June 2024 date which is BST.</p>

Developing women academic leaders: coaching workshop programme for women/identify as women academics higher education aspiring to leadership roles - series 1 2023/24

Loughborough

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			<p>Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.</p>
			<div><i></i> 4 x 180 Minutes</div>
			<div><i></i>  £1,995.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><h3>Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.</h3>
<h3>Outcomes:</h3>
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<li>Create a personal development strategy that captures the whole of me</li>
<li>Attain the skills to lead teams through change, challenge and uncertainty</li>
<li>How to chose and use the right leadership approach using 'SLll (Situational Leadership)'</li>
<li>How to accelerate team performance using 'The Five Dysfunctions of a Team'</li>
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<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £4,362.50  Plus VAT</strong></p>
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		<h3>Modules/Lessons</h3>
		<p></p><h3>Module 1 - Owning My Future Growth, Ambition and Performance:</h3>
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<li>Building my personal 'step-up' plan using the UpAGear Personal Programme</li>
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<h3>Module 2 - Leading in Times of Change and Challenge:</h3>
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<li>Creating the conditions for change to land and stick</li>
<li>Supporting others through change</li>
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<h3>Module 3 - Situational Leadership:</h3>
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<li>SLll introduction to the Accredited programme</li>
<li>Adapting leadership approach to team and individual development </li>
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<h3>Module 4 - Building Great Teams:</h3>
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<li>The 5 core elements of team development</li>
<li>Bringing them to life</li>
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<h3>Assessment</h3>
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<li>Prepare and deliver a 30-minute summary based on the key learning content from the Mastery Programme and how delegates will apply (recorded session)</li>
<li>Assessed by external facilitator against key criteria including feedback for ongoing development</li>
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		<h3>Prerequisites</h3>
		<p></p><p>Should have completed the Leadership Professional Intermediate Programme</p>
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		<h3>Target Student</h3>
		<p></p><p>Managers looking to upskill and prepare for a leadership role.</p>
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Mpi Learning - Professional Learning And Development Provider

Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

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