58371 Courses delivered Online

Our 1-day Telephone Skills Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

Our 1-Day Disciplinary and Grievance Training Course is designed to help managers, leaders and employers ensure they have a fair and consistent disciplinary procedure in their workplace.

Our Leadership Skills Training Course will help your employees gain a deeper insight into your role as a leader whilst ensuring you confidently motivate, inspire & lead your team.

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

This course provides the necessary knowledge, understanding and skills to persons who will knowingly disturb asbestos containing materials during the course of their work activities, including building maintenance workers and supervisory personnel, and building maintenance managers.

What will you learn in this course? Comprehend academic lectures, interviews, articles, and literature. Understand anything written or spoken. Summarise texts. Express yourselves spontaneously in all situations either simple or complex. The main topics to be covered in this course are: entertainment, tourism, travel, news, social & political issues, relationships, technology, philosophy, science, greek culture & history and much more...

If training forms a large part of staff members’ roles, give them the advanced techniques they need. We’ll help them assess training needs across a team, department or organisation as well as deliver training with impact and provide you with real ROI. This course includes:

This course is aimed at those who analyse and identify asbestos from within samples collected on site

This course provides the theory, practical knowledge and skills required for use of microscopes and fibre counting to WHO rules, air sampling and four-stage clearance procedures. The course is based around 'HSG248 Asbestos: The Analysts Guide for Sampling, Analysis and Clearance Procedures'.

Take your organisation’s presentations to the next level by truly engaging second language English speakers with our specific techniques. Help them communicate key messages with confidence and clarity to the whole audience. With lots of opportunities for practice in a very safe space, participants will build their skills in the guiding hands of our experts. This bespoke course will include: Presenter self-awareness Essential cultural etiquette Powerful PowerPoint strategies for second-language speakers Linguistic mindfulness A new understanding of ‘less is more’