Unlock Your Full Potential with Our Office Skills for Customer Success Course! Acquire the essential skills that employers are looking for in today's competitive employment market. Our course covers every aspect you need to succeed in today's work environment, from understanding the Microsoft Office Suite to strengthening your organisational skills.This Office Skills Bundle is an invaluable asset for any professional looking to hone their abilities. By completing this course, one will gain an in-depth understanding of the fundamentals, allowing them to conduct business quickly and efficiently.Linked Topics: <ul><li>Office Administration</li><li>Organisational skills</li><li>Effective customer management skills</li><li>Professional communication and correspondence skills</li><li>Microsoft Office Suite</li></ul>Along with organisational skills, this learning experience provides insight into handling everyday customer service tasks such as responding to emails, writing reports, making phone calls, and dealing with demanding customers. Learners can acquire the skills required for success through practical exercises, case studies, and real-world scenarios. Additionally, those who complete the course will walk away equipped with the knowledge needed to effectively utilise all the tools available in a modern office setting - from document management software to virtual communication systems.With these newly acquired capabilities, graduates are sure to maximise their productivity and create positive experiences for every client they interact with.What you will discover are the following: <ul><li>Understanding of customer service principles and practices.</li><li>Strengthen your time-management, organisational &amp; business communication skills.</li><li>Gain the skills to be a first-class Administrator.</li><li>Ability to handle difficult customer situations with patience and professionalism.</li><li>Understand the principles of quality customer service.</li><li>Knowledge of conflict resolution and problem-solving techniques.</li><li>Ability to use office technology and software to assist customers.</li><li>Learn the essentials of using formulas and functions.</li><li>Acknowledging data privacy and security regulations.</li><li>Know customer service metrics and reporting.</li><li>Ability to provide accurate information and follow up with customers.</li></ul>Benefits of studying Office Skills for Customer Service:<ul><li>24/7 access to the course for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li><li>Efficient exam system, assessment and instant results</li><li>Improve your chance of gaining professional skills and better-earning potential.</li></ul>Designed and delivered by industry professionals, this course provides an engaging course of study through modules taught with videos, practical exercises, online study materials and assessments. You will develop your understanding of best office administration and customer service practice, including role-specific skills in verbal and nonverbal communication, creating an office procedure guide, CRM and telephone etiquette. You also improve your IT skills with units on Microsoft Excel, Word and PowerPoint.Course DesignThis course is designed with the following modules:Admin Support<ul><li>Getting Started</li><li>Getting Organized (I)</li><li>Getting Organized (II)</li><li>Managing Time</li><li>Getting It All Done On Time</li><li>Special Tasks</li><li>Verbal Communication Skills</li><li>Non-Verbal Communication Skills</li><li>Empowering Yourself</li><li>The Team of Two</li><li>Taking Care of Yourself</li><li>Wrapping Up</li></ul>Administrative Management<ul><li>Getting Started</li><li>Why Your Office Needs Administrative Procedures</li><li>Gathering the Right Tools</li><li>Identifying Procedures to Include</li><li>Top Five Procedures to Record</li><li>What to Include in Your Binder (I)</li><li>What to Include in Your Binder (II)</li><li>Organising Your Binder</li><li>What Not to Include in the Procedure Guide</li><li>Share Office Procedure Guide</li><li>Successfully Executing the Guide</li><li>Wrapping Up</li></ul>Organisational Skills<ul><li>Getting Started</li><li>Remove the Clutter</li><li>Prioritize</li><li>Scheduling Your Time</li><li>To Do Lists</li><li>Paper and Paperless Storage</li><li>Organisations in Your Work Area</li><li>Tools to Fight Procrastination</li><li>Organising Your Inbox</li><li>Avoid the Causes of Disorganization</li><li>Discipline is the Key to Stay Organized</li><li>Wrapping Up</li></ul>Customer Relations and Dealings<ul><li>Getting Started</li><li>The Right Attitude Starts with You</li><li>Stress Management (Internal Stressors)</li><li>Stress Management (External Stressors)</li><li>Transactional Analysis</li><li>Why are Some Customers Difficult</li><li>Dealing with the Customer Over the Phone</li><li>Dealing with the Customer In Person</li><li>Sensitivity in Dealing with Customers</li><li>Scenarios of Dealing with a Difficult Customer</li><li>Following up With a Customer Once You Have Addressed Their Issue</li><li>Wrapping Up</li></ul>Telephone Etiquette<ul><li>Getting Started</li><li>Aspects of Phone Etiquette</li><li>Using Proper Phone Language</li><li>Eliminate Phone Distractions</li><li>Inbound Calls</li><li>Outbound Calls</li><li>Handling Rude or Angry Callers</li><li>Handling Interoffice Calls</li><li>Handling Voicemail Messages</li><li>Methods of Training Employees</li><li>Correcting Poor Telephone Etiquette</li><li>Wrapping Up</li></ul>Customer Relationship Management<ul><li>Customer Relationship Management</li><li>What CRM Is and Who It Serves</li><li>Checklist for Success</li><li>Requirement-Driven Product Selection</li><li>Considerations in Tool Selection</li><li>Strategies for Customer Retention</li><li>Building the Future</li><li>Homegrown vs. Application Service Provider</li><li>Evaluating and Reviewing Your Program</li><li>The Development Team</li></ul>Microsoft Office Word<ul><li>Getting Started</li><li>Opening</li><li>Working with the Interface</li><li>Your First Document</li><li>Basic Editing Tasks</li><li>Basic Formatting Tasks</li><li>Formatting Paragraphs</li><li>Advanced Formatting Tasks</li><li>Working with Styles</li><li>Formatting the Page</li><li>Sharing Your Document</li><li>Wrapping Up</li></ul>Microsoft Office Powerpoint<ul><li>Getting Started</li><li>Opening PowerPoint</li><li>Working with the Interface</li><li>Your First Presentation</li><li>Working with Text</li><li>Formatting Text and Paragraphs</li><li>Adding Pictures</li><li>Advanced Formatting Tasks</li><li>Working with Transitions and Animations</li><li>Setting Up Your Slide Show</li><li>Showtime!</li><li>Wrapping Up</li></ul>Microsoft Office Excel<ul><li>Getting Started</li><li>Opening Excel</li><li>Working with the Interface</li><li>Your First Worksheet</li><li>Viewing Excel Data</li><li>Building Formulas</li><li>Using Excel Functions</li><li>Using Quick Analysis</li><li>Formatting Your Data</li><li>Using Styles, Themes, and Effects</li><li>Printing and Sharing Your Workbook</li><li>Wrapping Up</li></ul>How is the course assessed?To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.Exam &amp; Retakes:It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.CertificationUpon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).<h2>
 
 <div>CPD</div>
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 10 CPD hours / points
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 Accredited by CPD Quality Standards
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 <div>Who is this course for?</div>
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 <div id="who_is_this_course_for">
 This Office skills training is ideal for the following:<ul><li>Customer service representatives and call centre agents who want to improve their communication and office skills.</li><li>Individuals seeking employment in customer service seek recognition for their skills and knowledge.</li><li>Employers and managers who want to provide training and development opportunities for their customer service staff.</li><li>Small business owners who want to improve the quality of customer service provided by their employees.</li><li>Anyone who wants to enhance their communication skills, organisational skills, and general proficiency in office-based customer service roles.</li></ul>
 </div><h2>
 
 <div>Requirements</div>
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 This Office Skills bundle has no formal requirements.
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 <div>Career path</div>
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 After completing this office skills bundle you can explore the following career,<ul><li>Office Administrator</li><li>Administration Assistant</li><li>Front Office Manager</li><li>Office Coordinator</li><li>Office Assistant</li><li>Compliance Administrator</li></ul>Explore each role to earn up to £14,000 to £28,000 per annum.
 </div>

One Education

Office Skills for Customer Success Course

General Admission

The Bodyguard Training is all you need to advance your career in the relevant fields.Enrol now to discover everything you need to know about the Bodyguard Training and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!Meet the AccreditationThe CPD Certification Service (CPD UK) assures the Bodyguard Training course training and learning activities are relevant, reliable, and upto date.Expert SupportDedicated tutor support and 24/7 customer support are available to all students with this premium quality course.Key Benefits<ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul>Course Curriculum:Here is a curriculum breakdown of the Bodyguard Training course:Module 01: Introduction to Bodyguard Training <ul><li>Who Is a Bodyguard?</li><li>Roles and Responsibilities</li><li>Close Protection in the UK</li><li>What You Need to Become a Bodyguard</li><li>How to Become a Professional Bodyguard <ul><li>Training Requirements</li><li>Qualities You Must Possess</li></ul></li><li>Conflict Management</li><li>Interpersonal Skills</li></ul>Module 02: Personal Security<ul><li>Definition of Personal Security</li><li>Responsibility for Own Security</li><li>Security Commensurate with Threat</li><li>Constant Awareness</li><li>Limiting Information</li><li>Patterns and Habits</li><li>Briefing the Principal</li><li>Home Security Advice</li></ul>Module 03: Laws and Legislation<ul><li>UK Licensing</li><li>The Security Industry Authority (SIA)</li><li>Standards in Training</li><li>Performance Criteria</li><li>Range Statement</li><li>Knowledge Criteria</li><li>Core Competency Training</li></ul>Module 04: Threat Assessment and Risk Management<ul><li>Threat Assessment</li><li>Why Do You Need Threat Assessment?</li><li>Salting the Step</li><li>Types of Threat Assessment</li><li>Threat Pyramid</li><li>Attentional Control</li><li>Profiling</li><li>Risk Assessment</li><li>Motivation of Possible Attackers</li><li>Possible Dangers</li></ul>Module 05: Operational Planning<ul><li>Preliminaries or Task</li><li>Ground</li><li>Situation</li><li>Mission</li><li>Execution</li><li>Service Support</li><li>Command and Signals</li><li>The Close Protection Team <ul><li>Security Objectives</li></ul></li></ul>Module 06: Behavioural Intelligence<ul><li>Identifying the Human Danger Factor</li><li>Protective Intelligence Investigation</li><li>Intelligence Analysis</li><li>Psychological Perspectives</li><li>Identifying the Dangerous Person in a Crowd</li><li>Assessments</li></ul>Module 07: Anti-Ambush Drills<ul><li>Ambush Attack</li><li>Fatal Mistakes</li><li>Basic Principles</li><li>Anti-Ambush Drill Techniques <ul><li>Stationary Cut-Off (Roadblock)</li><li>Defensive Tactics</li><li>Two Car Drills</li><li>Blocked Front and Rear</li><li>VIP Vehicle Disabled</li><li>Ramming</li><li>Kerb Jump</li><li>Motorcycle Attacks</li></ul></li></ul>Module 08: Searching Techniques <ul><li>Efficient Searching</li><li>Search Routine</li><li>Searching People</li><li>Bag Searches</li><li>Hiding Places on a Person</li><li>Effectively Searching Premises</li><li>Degrees of Premises Search</li></ul>Module 09: On Foot Protection <ul><li>Foot Protection</li><li>Alertness</li><li>Arc of Vision</li><li>Options to Consider in Foot Formation (Regarding Possible Threat Situations)</li><li>Body Protection Formation <ul><li>Solo Bodyguard</li><li>Two-Man Team</li><li>Three-Man Team</li><li>Four-Man Team</li><li>Open Formation (Box)</li><li>Close Formation (Box)</li><li>Diamond Formation</li><li>Box Formation</li><li>Seven Man Circle Formation</li><li>Fence Line Formation Movement</li><li>Moving Between Two Buildings via Corridors or Passageways</li><li>Moving in Escalators, Malls, Office, Buildings, Airports etc.</li><li>Staircases</li><li>Lifts</li></ul></li></ul>Module 10: Physical Intervention<ul><li>What Is Physical Intervention?</li><li>Non-Restrictive Physical Intervention</li><li>Restrictive Physical Intervention</li><li>When Is Physical Intervention Necessary?</li><li>Physical Intervention Training</li><li>Different Types of Physical Intervention</li><li>Risks of Physical Intervention</li></ul>Module 11: Vehicle Escort Procedures<ul><li>General Rules</li><li>Choice of Vehicle</li><li>Safety on the Road</li><li>Two Car Drills</li><li>Speed</li><li>Convoy Control</li><li>Laying Procedure</li><li>Additional Vehicles</li><li>Communication</li></ul>Module 12: Route Reconnaissance<ul><li>Introduction</li><li>Security Considerations in General</li><li>Principles of Route Selection and Planning</li><li>Points of Vulnerability</li><li>Checking the Route Thoroughly</li><li>Targets at High Risk</li><li>Looking for Communication Gaps</li><li>Close Protection Drivers</li><li>Diver Training</li></ul>Module 13: Surveillance and Basic Anti Surveillance Techniques<ul><li>What Is Surveillance?</li><li>Observation</li><li>Levels of Awareness</li><li>Gathering and Controlling Information</li><li>Electronic Surveillance</li><li>Mobile Surveillance <ul><li>Preparation</li><li>Surveillance Vehicle</li><li>Concealment Techniques</li><li>Foot Following</li></ul></li><li>The Urban Observation Post (OP)</li></ul>Module 14: Firearms and Explosive Handling <ul><li>How Guns Work</li><li>Shooting Techniques <ul><li>Anatomy of a Sling</li><li>How to Attach a Rifle Sling</li><li>How to Adjust a Sling</li><li>Transition from a Shoulder Carry to Solid Standing Shooting Position</li></ul></li><li>Gun Safety Tips</li><li>Bomb Protection and Evacuation</li><li>Explosive Search</li><li>Improvised Explosive Devices (IEDs)</li></ul>Module 15: Protectee Variations<ul><li>VIP Protection</li><li>Family Protection Details <ul><li>Spouse</li><li>Children to Age Twelve</li><li>Teenagers</li></ul></li></ul>Module 16: Medical Emergency Assistance<ul><li>Medical Emergencies</li><li>Primary Survey <ul><li>Airway</li><li>Bleeding</li><li>Circulation</li><li>Shock</li></ul></li><li>Secondary Survey</li><li>Rescue Breathing Resuscitation</li><li>Control of Bleeding</li><li>Treatment for Shock</li><li>Choking</li><li>Heart Attack</li><li>Stroke</li><li>Burns</li><li>Medical Kit</li></ul>Module 17: How COVID-19 Affected Close Protection Services<ul><li>COVID-19 and the Guarding Industry</li><li>How Close Protection Works in Practice?</li><li>Guarantee Your Safety with Close Protection Services</li><li>Inspection in Advance</li><li>Making Advance Arrangements</li><li>Defence Responsibilities</li></ul>Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.CPD Accredited Certification from One EducationAfter successfully completing this Bodyguard Training course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from One Education.Exam &amp; Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).<h2>
 
 <div>CPD</div>
 </h2>

 <div id="cpd">
 <div>
 <div>
 <div>
 10 CPD hours / points
 </div>
 <div>
 Accredited by The CPD Certification Service
 </div>
 </div>
 </div>
 </div><h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Bodyguard Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.
 </div><h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 This Bodyguard Training course is open to all, with no formal entry requirements.
 </div><h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Upon successful completion of the Bodyguard Training Course, learners will be equipped with many indispensable skills and have the opportunity to grab.
 </div>

Bodyguard Training - CPD Certified Course

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			Journalism is a noble profession as it deliver the truth to the general audience. If you are planning to become a journalist, you will feel that your audience is waiting to hear from you so that they can know what's happening around them. Our Accredited Certificate in Women Journalism course can become the pathway between you and your dream of becoming a journalist as it has everything you will need to start in the field of journalism.
This course contains special resources including the true meaning of journalism, what a journalist usually, what kind of degree is required to become a professional journalist, different rules that needs to be followed, copywriting and also editing. You will develop skills like observation, writing for the proper audience, different types of writing styles, ways of making yourself a true journalist and also the future of journalism.
Journalism is indeed a rewarding job. If you wish to start your career in this field, consider having a professional certification just like our Journalism Course Online. You will not regret, we guarantee.
<h3>Course Highlights</h3>
Professional Diploma in Journalism is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Journalism into 48 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 8 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Professional Diploma in Journalism</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Professional Diploma in Journalism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Professional Diploma in Journalism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. <table>				<tbody><tr>
					<td colspan="4"> Newspaper Journalism</td>
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					<td>What is news?</td>
					<td>FREE </td>
					<td> 01:00:00</td>
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					<td>What is a journalist?</td>
					<td>FREE </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>The shape of the news story</td>
					<td> </td>
					<td> 00:15:00</td>
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					<td></td>
					<td>Writing the intro in simple steps</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Writing the intro, the golden rules</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Writing the news story in simple steps</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Writing the news story - clear writing</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Quotes</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Attribution</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td colspan="4">TV Journalism</td>
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					<td></td>
					<td>News Gathering</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Enterprising Stories</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td></td>
					<td>Watch your interviewee's body language.</td>
					<td> </td>
					<td> 00:15:00</td>
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					<td>Working with Sources</td>
					<td> </td>
					<td> 00:15:00</td>
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					<td>Covering Events</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Computer-Assisted Reporting</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Glossary of Broadcast News Teams</td>
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					<td>Law, Ethics And Responsibility</td>
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					<td>Operating Standards for News and Public Affairs</td>
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					<td>Lighting</td>
					<td> </td>
					<td> 00:15:00</td>
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					<td colspan="4">Media</td>
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					<td>What is the Media?</td>
					<td>FREE </td>
					<td> 00:15:00</td>
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					<td>What Makes News?</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Plan your Approach</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Adhere to Deadlines</td>
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					<td>The Interview</td>
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					<td> 00:15:00</td>
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					<td colspan="4">Social Media and Journalism</td>
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					<td>Definition of Social Media</td>
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					<td>Communication flow within journalism</td>
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					<td>The impact of social media on journalism</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td colspan="4">Becoming a Journalist</td>
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					<td>What Is A Journalist?</td>
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					<td>What Type Of Degree Do I Need?</td>
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					<td> 00:30:00</td>
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					<td>How To Get Started Writing Before Graduation</td>
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					<td> 01:00:00</td>
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					<td>The Rules Of Journalism</td>
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					<td> 01:00:00</td>
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					<td>Building A Portfolio</td>
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					<td> 00:30:00</td>
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					<td>What Is Style?</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>What Does A Copy Editor Do?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Additional Degrees To Consider</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Online Journalism - The Way Of The Future</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What To Expect On Your First Job</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Women in Journalism</td>
				</tr>
								<tr>
					<td></td>
					<td>The Secret Significance of Journalism</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Imperfections of the Existing WomanâJournalist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Roads towards Journalism</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Aspirant</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Style</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Outside Contributor</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Search for Copy</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Art of Corresponding with an Editor</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Notes on the Leading Types of Papers</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Woman's Sphere in Journalism</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Professional Diploma in Journalism</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Professional Diploma in Journalism</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

iStudy UK

Journalists

Freelance Journalism

Professional Skills Course (PSC)

Diploma in Professional Studies (DPS)

Journalism

Professional Diploma in Journalism

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			Learn to create the responsive website with the  Modern Web Design - Wireframes to Style Guide course.
To make a website responsive is the first work nowadays because of the number of mobile and tab users. Older website owners are now starting to recreate their website or make it responsive. In this course, you will master the skills for creating the responsive website using Balsamiq Mockups, Photoshop, Zeplin and Invision App.
The course teaches you how to design for the developers. The system of building  Prototypes for showing website flows and interactions, designing Wireframes using Balsamiq Mockups, design and develop a coded Style Guide for Developers, creating  Online Style Guide using Zeplin, creating grid system for different screens e.g. PC, Tablet or Smart Phones will be discussed in the course,
Upon completion, you will be able to design and develop responsive websites.
<div> <div></div></div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<h3>What Will I Learn?</h3>
<ul>
<li>Learn the professional process of a Responsive Web Design Project</li>
<li>Know the Questions to get project details from Clients</li>
<li>What should a Design Brief have?</li>
<li>Learn all about building and using Mood Boards in your projects</li>
<li>Understand the IDEATION process (early Sketching)</li>
<li>Design and Develop Grid system for different screens e.g PC, Tablet or Smart Phones</li>
<li>Design Wireframes using Balsamiq Mockups</li>
<li>How to set up Grids and Guides for Responsive Web Design</li>
<li>Learn the developers' mind 'How Developers code your design '</li>
<li>How to design and develop a coded Style Guide for Developers</li>
<li>Build Prototypes to show website flows and interactions</li>
<li>Create Online Style Guide using Zeplin</li>
<li>How to Design for Developers</li>
<li>Understand design frameworks like Atomic Design or Content first approach</li>
<li>Learn tools like Zeplin, Balsamiq Mockups and Invision App</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<h3>Requirements</h3>
</div>
<div>
<div>
<div>
<div>
<div>
<ul>
<li>Good knowledge of Adobe Photoshop CC</li>
</ul>
</div>
</div>
</div>
</div>
</div><table>				<tbody><tr>
					<td colspan="4">Modern Web Design - Wireframes to Style Guide</td>
				</tr>
								<tr>
					<td></td>
					<td>0.2 what we will cover in this course</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>1.1 skills-and-apps-you-need-to-take-this-courseautogenerated</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>1.2. Photoshop extensions We Need</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>2.1.how To Organize A Design Project</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>2.2 client's Sketches</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>2.2 naming psd layers and groups</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>2.3.naming Conventions To Help Developers</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>3.1.design Briefs</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>3.3 getting More Info On Project</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>3.4.content_template for gathering information</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4.1.moodboards</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4.2.ideation Phase</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4.3.introduction To Balsamiq</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4.4desining Wireframes Part 1</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4.5.desining Wireframes Part 2</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4.6.atomic Design</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4.7.8pt Grid</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>5.1.typeface And Color Combinations</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>5.2.ui Style Guides</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>5.3.examples Of Ui Style Guides</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>5.4.how I Created My Style Guide</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>5.5.styleguide-typescale Explained</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>5.6.Styleguide-assignment</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.1.online tools for grid calcuations</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.2.planning your grid</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.3.whitespace-plan</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.4.setting Up Artboard For Desktop Design</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.5.designing Header And Hero Part 1</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.6 designing Header And Hero Part 2</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.7.designing Steps Area Part 1</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.8.designing Step Area Part 2</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.9.userreviews Area Design</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.10.adjusting White Space And Vertical Rhythem</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.11.desining Team Part1</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.12.desining Team Part2</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.13.footer Design Part1</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>6.14.footer Design Part2</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>7.1.Responsive Design Considerations Part 1</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>7.2.Responsive Design Considerations Part 2</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>7.3.Establishing Grid For Tablets</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>7.4.Header Area For Tablet View</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>7.5.Section how it work - steps</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>7.6.Section team Tablet View</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>7.7 footer Design</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>8.1.mobile Artboard And Grids</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>8.2.header Mobile View</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>8.3.steps Section-mobile</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>8.4.section 2 Team Members For Mobile</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>8.5.footer And Final Adjustments</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>9.1.what Developes Needs To Know</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>9.2.Red Line Document with Ink 1</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>9.3.Red Line Document with Ink 2</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>9.4.which layer styles you can use photoshop</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>9.5.installing Using Zeplin</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>9.6.style Guides With Zeplin</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>9.7.tools-zeplin-avocode-1</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>9.8.avocode And Sympli</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>10.1. What Are Prototypes</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>10.2.getting Familiar With Invision App For Prototyping</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>10.3.creating First Prototype With Invision App</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>11.1 using iconmoon app to create custom icon fonts set</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>11.2 Using SVG in Web design</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

App Design

Mobile Design

Design Skills

Visual Design

Web Design

UI / UX Design

Modern Web Design - Wireframes to Style Guide

<div>
	<h3>Description: </h3>
Sales is a crucial function in any business or organisation and is increasingly important in the modern globalized economy. Proper analysis can help your business reach new customers and increase brand awareness. Achieve relevant knowledge and skills in all aspects of digital social media, public relations, market research, strategies and management.
Business and Sales Analysis skills are undoubtedly vital in today's world. Products and brands large and small need a solid, experienced Business and Sales Analysis professional behind them. In this course, you will learn about Web Business Development, Fundamentals of Business and Sales Analysis, and how to drive your customers toward sales. Get started with this Business and Sales Analysis course today.
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
<h3>Who is this Course for?</h3>
Business and Sales Analysis Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Business and Sales Analysis Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Introduction to Business Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Designing Your Organizational Structure</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Operations Management</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Financial Terms</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting the Right People in Place</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting Your Product Together</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building a Corporate Brand</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Marketing Your Product</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Selling Your Product</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Planning for the Future</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Goal Setting and Goal Getting</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Succession Planning 101</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Your Money</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ethics 101</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building a Strong Customer Care Team</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Training Employees for Success</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Leadership Essentials</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Process Management</td>
				</tr>
								<tr>
					<td></td>
					<td>The Fundamentals of Business Process Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Defining Business Process Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Business Process Life Cycle</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Making the Change</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Vision Phase</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Design Phase</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How Does It Look?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Modeling Phase</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Execution Phase</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Monitoring Phase</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Optimizing Phase</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Planning and Analysis</td>
				</tr>
								<tr>
					<td></td>
					<td>Business Planning Basics</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Market Evaluation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Analyze Competition</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Determine A Marketing Strategy</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Decide What Extras You May Need Like Staff etc</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Dangers In Not Making A Business Plan</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Strategic Planning</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Strategic Planning</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Designing Our Vision</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>On a Mission</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Performing a SWOT Analysis</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Setting Goals</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Assigning Roles, Responsibilities, and Accountabilities</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Full Picture</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Gathering Support</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting There</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Branding</td>
				</tr>
								<tr>
					<td></td>
					<td>The Purple Cow</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Try to be an Exceptionist</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Make Yourself Well Recognised Before Your Customers</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wow Your Customers</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Develop a Personal Style</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Use Creative Imageries to Catch the Attention</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Be a Traditionalist, Not a Fad Chaser</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Bringing Out the Purple Cow in Your Business</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Sales Analysis</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is A Sales Funnel?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What is Internet Commerce?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Can I Sell</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Clickbank</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Drop Shipping</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Affiliate Marketing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Link Between Products, Key Words and Prospects</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Front-end and Back-end of Sales Funnels</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sales Funnel Success</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sales Funnel Planning</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Putting Your Theory to Practice</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Content Marketing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Article Marketing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Google's Adwords Program</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Marketing Offline</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Blogs</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Social Media</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Auto Responders</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Joint Venture</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Top Sales Funnel Products</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam - Business and Sales Analysis Diploma</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam - Business and Sales Analysis Diploma</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

John Academy

Business Analysis

Business Leadership

Business Studies

Business & Management

Business & Marketing

Business Data Analysis

Business and Sales Analysis Diploma

A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary &amp; PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience. In this Secretary &amp; PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint. This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now! After the course, you will learn <ul> <li>Develop the adequate skills required to become a personal assistant</li><li>Learn how to provide quality admin support in the office </li><li>Explore the vital areas of administrative management tasks </li><li>Improve your business writing, meeting management, and time management skills</li><li>Build your expertise in MS Excel and PowerPoint</li></ul> Why Choose Secretary &amp; PA Diploma? <ul> <li>Opportunity to earn a certificate accredited by CPD after completing this Secretarial &amp; PA Diploma</li><li>Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery)</li><li>Globally accepted standard structured lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the Secretarial &amp; PA Diploma program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul> Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Secretary &amp; PA Diploma and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Secretary &amp; PA Diploma: Module 1: Personal Assistant <ul> <li>Working with Your Manager</li><li>Administrative Soft Skills</li><li>Effective Time Management</li><li>Meeting Management</li><li>Tools of the Trade</li></ul> and more! Module 2: Admin Support <ul> <li>Getting Organised</li><li>Managing Time</li><li>Getting It All Done On Time</li><li>Special Tasks</li><li>Verbal Communication Skills</li></ul> and more! Module 3: Administrative Management <ul> <li>Why Your Office Needs Administrative Procedures</li><li>Gathering the Right Tools</li><li>Identifying Procedures to Include</li><li>Top Five Procedures to Record</li><li>What to Include in Your Binder</li><li>Organising Your Binder</li><li>What Not to Include in the Procedure Guide</li><li>Share Office Procedure Guide</li><li>Successfully Executing the Guide</li></ul> Module 4: Organisational Skills <ul> <li>Remove the Clutter</li><li>Prioritise</li><li>Scheduling Your Time</li><li>To-Do Lists</li><li>Paper and Paperless Storage</li><li>Organisation in Your Work Area</li><li>Tools to Fight Procrastination</li></ul> and more! Module 5: Telephone Etiquette <ul> <li>Aspects of Phone Etiquette</li><li>Using Proper Phone Language</li><li>Eliminate Phone Distractions</li><li>Inbound Calls</li><li>Outbound Calls</li><li>Handling Rude or Angry Callers</li><li>Handling Interoffice Calls</li><li>Methods of Training Employees</li><li>Correcting Poor Telephone Etiquette</li></ul> Module 6: Business Writing <ul> <li>Working with Words</li><li>Constructing Sentences</li><li>Creating Paragraphs</li><li>Writing Meeting Agendas</li><li>Writing E-mails</li><li>Writing Business Letters</li><li>Proofreading and Finishing</li></ul> and more! Module 7: Time Management <ul> <li>Setting SMART Goals</li><li>Prioritizing Your Time</li><li>Planning Wisely</li><li>Tackling Procrastination</li><li>Crisis Management</li><li>Organising Your Workspace</li><li>Delegating Made Easy</li><li>Setting a Ritual</li><li>Meeting Management</li><li>Alternatives to Meetings</li></ul> Module 8: Body Language and Effective Communication <ul> <li>Communicating with Body Language</li><li>Reading Body Language</li><li>Body Language Mistakes</li><li>Gender Differences</li><li>Nonverbal Communication</li><li>Facial Expressions</li><li>Body Language in Business</li><li>Lying and Body Language</li><li>Improve Your Body Language</li><li>Matching Your Words to Your Movement</li></ul> Module 9: Meeting Management <ul> <li>Planning and Preparing</li><li>Setting up the Meeting Space</li><li>Electronic Options</li><li>Meeting Roles and Responsibilities</li><li>Chairing a Meeting</li><li>Dealing with Disruptions</li><li>Taking Minutes</li><li>Making the Most of Your Meeting</li></ul> Module 10: Excel Basics <ul> <li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter Cell Data</li><li>Use Excel Help</li><li>Create Worksheet Formulas</li><li>Insert Functions</li><li>Reuse Formulas and Functions</li><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Search for and Replace Data</li><li>Use Proofing and Research Tools</li><li>Apply Text Formats</li><li>Apply Number Format</li><li>Align Cell Contents</li><li>Apply Styles and Themes</li><li>Apply Basic Conditional Formatting</li><li>Create and Use Templates</li><li>Preview and Print a Workbook</li><li>Set Up the Page Layout</li><li>Configure Headers and Footers</li><li>Manage Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul> Module 11: PowerPoint Basic <ul> <li>Customize the User Interface</li><li>Set PowerPoint 2016 Options</li><li>Modify Slide Masters and Slide Layouts</li><li>Add Headers and Footers</li><li>Modify the Notes Master and the Handout Master</li><li>Create SmartArt</li><li>Modify SmartArt</li><li>Write Math Equations</li><li>Add Audio to a Presentation</li><li>Add Video to a Presentation</li><li>Customize Animations and Transitions</li><li>Review a Presentation</li><li>Store and Share Presentations on the Web</li><li>Annotate a Presentation</li><li>Set Up a Slide Show</li><li>Create a Custom Slide Show</li><li>Add Hyperlinks and Action Buttons</li><li>Record a Presentation</li><li>Secure a Presentation</li><li>Broadcast a Slide Show</li><li>Create a Video or a CD</li></ul> Assessment Process Once you have completed all the Secretarial &amp; PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial &amp; PA Diploma. <h2>
 
 <div>CPD</div>
 </h2>

 <div id="cpd">
 <div>
 <div>
 <div>
 20 CPD hours / points
 </div>
 <div>
 Accredited by CPD Quality Standards
 </div>
 </div>
 </div>
 </div> <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This course is suitable for <ul> <li>Anyone interested in pursuing a career in the relevant sector</li><li>Existing professionals who wish to elevate their skills</li><li>Individuals who wish to learn about PA or secretary careers</li></ul> 
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 Enrol on the Secretary &amp; PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary &amp; PA Diploma without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Secretary &amp; PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you. 
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 From the Secretary &amp; PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as <ul> <li>PA (Salary range £26k-£44k per year)</li><li>Office Administrator (Salary range £21k-£27k per year)</li><li>Admin Assistant (Salary range £20k-£27k per year)</li><li>Receptionist (Salary range £21k-£28k per year)</li></ul> 
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>CPD Accredited Certificate</h4>
 
 Digital certificate -
 £10
 
 <h4>CPD Accredited Certificate</h4>
 
 Hard copy certificate -
 £29
 
 <div> If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge. </div>

 </div>

Academy for Health and Fitness

Secretary & PA Diploma

<h2>Presentation Skills</h2>Presenting with confidence is an essential business skill.Whether you are delivering a client presentation or addressing an internal gathering, good presentation skills are crucial for success.This programme cover the foundation skills you need to improve the impact, clarity and structure of your presentations. Master the physical factors, harnessing the power of non-verbal communication. Engage your audience. Learn how to structure your presentation for best results. Deal with questions more effectively. Boost your confidence. And learn to enjoy doing it!You will be expected to bring a 3-minute pre-prepared presentation to the workshop. You'll get supportive feedback to ensure that you leave the session with greater confidence and competence to present effectively in any situation.Delivery: Available as a full-day, half-day, bite-sized programme or webinar. Virtual and in-house delivery options. <ul><li>Have a benchmark for what powerful presenters do and don't do</li><li>Know how to structure a presentation to maximise impact and engagement</li><li>Be able to master the use of posture and gesture for maximum impact</li><li>Be able to avoid 'death by PowerPoint'</li><li>Improve your ability and confidence to get buy-in to your ideas</li><li>Feel more confident when handling questions or challenges</li></ul><section>
 <h3>Handling nerves, feeling confident</h3><ul><li>What makes someone a confident presenter?</li><li>Why feeling nervous is a normal human reaction to being in the spotlight</li><li>The mindset that will help you be a confident presenter</li><li>Techniques for handling nerves</li><li>The matrix of authentic presenting</li><li>Pre-prepared individual presentations (3 minutes max) - practice activity</li></ul><h3>2 The 3Vs of powerful presenting</h3><ul><li>The three primary channels of communication - Visual, Vocal and Verbal.</li><li>Bringing the 3Vs to life - practice activity</li></ul><h3>3 Avoiding 'death by PowerPoint'</h3><ul><li>Hints and tips to make PowerPoint powerful</li><li>Participants receive coaching from other participants and the trainer on their slides - what's working and what needs to change?</li></ul><h3>4 Delivering with passion</h3><ul><li>How to ensure that you are the presentation, not your slides</li><li>Unscripted individual presentations - practice activity</li></ul><h3>5 Creating and structuring an audience-centred presentation</h3><ul><li>Why the best presentations are audience-centred</li><li>Organising materials to make presentations relevant and compelling</li></ul><h3>6 Getting your key messages across</h3><ul><li>If you don't get your key messages across clearly, you will never achieve the outcome you want</li><li>Reducing the pre-prepared individual presentations from 3 minutes to just 90 seconds - individual activity</li></ul><h3>7 Managing audience attention spans</h3><ul><li>How to keep your audience engaged</li><li>How attention typically varies throughout a presentation</li><li>Review the structure of the 90-second presentations and improving them - group activity</li></ul><h3>8 Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


 </section>

Maximum Performance

Presentation Skills

Enrol in our Forensic Science Diploma course to gain a comprehensive understanding of forensic science and develop the essential skills needed to kickstart your career in this field.This specialised training programme covers all aspects of forensic science, including evidence gathering and analysis, problem-solving techniques, critical thinking skills, and operational protocols commonly used in forensic investigations. You will also learn how to use essential tools and scientific techniques to conduct tests on trace evidence effectively.By completing this online course, you will demonstrate your proficiency in investigating crime scenes and be qualified as a Criminalist or Forensic Science Technician. You&#39;ll be equipped to work in various settings, including government agencies, local law enforcement offices, and hospitals.<h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Learning Outcome of Forensic Science Diploma</h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Gain understanding of the history and development of forensic psychology.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Learn research design and methodology specific to forensic psychology.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Develop skills in critically evaluating psychological research within the forensic context.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Understand the basics of criminology, including crime classification and types.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Explore various theories of offending, such as those related to sexual, violent, and fire-setting behaviours.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Identify personal attributes of offenders, including personality disorders and mental illness.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Learn about offender profiling approaches and their effectiveness in police investigations.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Understand the role of forensic psychology in the courtroom, including the reliability of eyewitness testimony and expert witness testimony.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Key Features of the Course</h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">A great online learning experience.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Access to the study resources anytime you want.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Get a year-long access to the course.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Who is this course for</h2>This Forensic Science Diploma Course is suitable for -<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Individuals interested in pursuing a career in forensic science.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Those aiming to become criminalists or forensic science technicians.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Students seeking to gain foundational knowledge in forensic science.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Professionals working in law enforcement or related fields looking to enhance their skills.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Anyone intrigued by the science behind crime scene investigation.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Requirements</h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Open to all interested in Forensic Science.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">CPD Certificate from Course Gate</h2>At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Career path </h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Forensic Scientist</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Crime Scene Investigator</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Forensic Analyst</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Forensic Pathologist</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Forensic Psychologist</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Forensic Toxicologist</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Forensic DNA Analyst</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Digital Forensics Examiner</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Forensic Anthropologist</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Forensic Accountant</li></ul>

Course Gate

Forensic Science

Forensic Psychology

Criminology

Enrol in our Forensic Science Diploma course to gain comprehensive knowledge and essential skills for a career in forensic science. Learn about crime scene investigation, evidence analysis, and the role of forensic psychology in legal proceedings. Get certified and unlock opportunities in various fields, from law enforcement to forensic pathology.

Forensic Science Diploma 

<div id="course-pills-1">Duration1 Days6 CPD hoursThis course is intended forThis course is intended for managers and individuals who would like to increase their skill in leading and planning meetings.OverviewUpon successful completion of this course, participants will have the basic tools needed to initiate and manage meetings that will engage attendees and leave a positive and lasting impression.In this course, participants will learn the needed skills in planning and implementing a successful meeting.</div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li><li>Action Plan</li></ul><h4>Planning and Preparing (1)</h4><ul><li>Identifying the Participants</li><li>Choosing the Time and Place</li><li>Creating the Agenda</li><li>Practical Illustration</li></ul><h4>Planning and Preparing (2)</h4><ul><li>Gathering Materials</li><li>Sending Invitations</li><li>Making Logistical Arrangements</li><li>Practical Illustration</li></ul><h4>Setting Up the Meeting Space</h4><ul><li>The Basic Essentials</li><li>The Extra Touches</li><li>Choosing a Physical Arrangement</li><li>Practical Illustration</li></ul><h4>Electronic Options</h4><ul><li>Overview of Choices Available</li><li>Things to Consider</li><li>Making a Final Decision</li><li>Practical Illustration</li></ul><h4>Meeting Roles and Responsibilities</h4><ul><li>The Chairperson</li><li>The Minute-taker</li><li>The Attendees</li><li>Variations for Large and Small Meetings</li><li>Practical Illustration</li></ul><h4>Chairing a Meeting (1)</h4><ul><li>Keeping the Meeting on Track</li><li>Dealing with Overtime</li><li>Holding Participants Accountable</li><li>Practical Illustration</li></ul><h4>Chairing a Meeting (2)</h4><ul><li>Running in and Out</li><li>Cell Phone Ringing</li><li>Off on a Tangent</li><li>Personality Conflict</li><li>Practical Illustration</li></ul><h4>Dealing With Disruptions</h4><ul><li>Running in and Out</li><li>Cell Phone Ringing</li><li>Off on a Tangent</li><li>Personality Conflict</li><li>Practical Illustration</li></ul><h4>Taking Minutes</h4><ul><li>What are Minutes?</li><li>What do I Record?</li><li>A Take-Home Template</li><li>Practical Illustration</li></ul><h4>Making the Most of Your Meeting</h4><ul><li>The Minute Meeting</li><li>Using Games</li><li>Giving Prizes</li><li>Simple Magic</li><li>Practical Illustration</li></ul><h4>Wrapping Up</h4><ul><li>Words From the Wise</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4> Nexus Humans Meeting Management Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Meeting Management Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.</div>

Nexus Human

Meeting Skills

Leadership Skills

Meetings

Manager Training

Management Skills

Meeting Management Skills

<div id="course-pills-1">Duration5 Days30 CPD hoursThis course is intended forThis course is for wireless engineers who work in the following roles: Consulting systems engineer Network administrator Network engineer Network manager Sales engineer Systems engineer Technical solutions architect Wireless design engineer Wireless engineerOverviewAfter taking this course, you should be able to: Describe and implement a Cisco-recommended structured design methodology Describe and implement industry standards, amendments, certifications, and Requests For Comments (RFCs) Describe and implement Cisco enhanced wireless features Describe and implement the wireless design process Describe and implement specific vertical designs Describe and implement site survey processes Describe and implement network validation processesThe Designing Cisco Enterprise Wireless Networks (ENWLSD) v1.1 course gives you the knowledge you need to design CiscoÂ© wireless networks. The course covers design specifics from scenario design concepts through the installation phase and into post-deployment validation.This course, including the self-paced material, helps prepare you to take the exam, Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD), which leads to to the new CCNPÂ© Enterprise and Cisco Certified Specialist ? Enterprise Wireless Design certifications.</div><div id="course-pills-2"><h4>Describing and Implementing a Structured Wireless Design Methodology </h4><ul><li>Importance of Planning Wireless Design with a Structured Methodology</li><li>Cisco Structured Design Model</li><li>Cisco Design Guides and Cisco Validated Designs for Wireless Networks</li><li>Role of the Project Manager When Designing Wireless Networks</li></ul><h4>Describing and Implementing Industry Protocols and Standards </h4><ul><li>Wireless Standards Bodies</li><li>Institute of Electrical and Electronics Engineers (IEEE) 802.11 Standard and Amendments</li><li>Wi-Fi Alliance (WFA) Certifications</li><li>Relevant Internet Engineering Task Force (IETF) Wireless RFCs</li><li>Practice Activity</li></ul><h4>Describing and Implementing Cisco Enhanced Wireless Features </h4><ul><li>Hardware and Software Choices for a Wireless Network Design</li><li>Cisco Infrastructure Settings for Wireless Network Design</li><li>Cisco Enhanced Wireless Features</li></ul><h4>Examining Cisco Mobility and Roaming </h4><ul><li>Mobility and Intercontroller Mobility in a Wireless Network</li><li>Optimize Client Roaming in a Wireless Network</li><li>Cisco Workgroup Bridge (WGB) and WGB Roaming in a Wireless Network</li></ul><h4>Describing and Implementing the Wireless Design Process </h4><ul><li>Overview of Wireless Design Process</li><li>Meet with the Customer to Discuss the Wireless Network Design</li><li>Customer Information Gathering for a Wireless Network Design</li><li>Design the Wireless Network</li><li>Deployment of the Wireless Network</li><li>Validation and Final Adjustments of the Wireless Network</li><li>Wireless Network Design Project Documents and Deliverables</li></ul><h4>Describing and Implementing Specific Vertical Designs </h4><ul><li>Designs for Wireless Applications</li><li>Wireless Network Design Within the Campus</li><li>Extend Wireless Networks to the Branch Sites</li></ul><h4>Examining Special Considerations in Advanced Wireless Designs </h4><ul><li>High-Density Designs in Wireless Networks</li><li>Introducing Location and Cisco Connected Mobile Experiences (CMX) Concepts</li><li>Design for Location</li><li>FastLocate and HyperLocation</li><li>Bridges and Mesh in a Wireless Network Design</li><li>Redundancy and High Availability in a Wireless Network</li></ul><h4>Describing and Implementing the Site Survey Processes</h4><ul><li>Site Survey Types</li><li>Special Arrangements Needed for Site Surveys</li><li>Safety Aspects to be Considered During Site Surveys</li><li>Site Survey Tools in Cisco Prime Infrastructure</li><li>Third-Party Site Survey Software and Hardware Tools</li></ul><h4>Describing and Implementing Wireless Network Validation Processes </h4><ul><li>Post-installation Wireless Network Validation</li><li>Making Post-installation Changes to a Wireless Network</li><li>Wireless Network Handoff to the Customer</li><li>Installation Report</li></ul></div>

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional certification (CCNP)

CompTIA Network+

Service Design Courses (SDC)

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

Cisco Designing Cisco Enterprise Wireless Network (ENWLSD) v1.1

Hayes

Research Quality Association

Good Clinical Practice Auditing - Principles and Practice

RQA Member

Non Member

London

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor CourseCertify by Cognicert Limited www.cognicert.comTraining Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.Target Audience:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Healthcare Quality assurance managers and officers.</li><li fr-original-style="" style="box-sizing: border-box;">Internal auditors responsible for auditing HQMS within organizations.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to become certified lead auditors for ISO 7101 audits.</li><li fr-original-style="" style="box-sizing: border-box;">Personnel involved in implementing and maintaining HQMS within organizations.</li></ul>Reference Standards:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">ISO 7101:2023 - Healthcare Quality Management systems - Requirements.</li><li fr-original-style="" style="box-sizing: border-box;">They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.</li></ul>Objectives:By the end of the course, participants will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the principles and requirements of ISO 7101:2023.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and apply the requirements of ISO 7101 during audit activities.</li><li fr-original-style="" style="box-sizing: border-box;">Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.</li><li fr-original-style="" style="box-sizing: border-box;">Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.</li><li fr-original-style="" style="box-sizing: border-box;">Apply audit techniques and methodologies to identify nonconformities and areas for improvement.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare audit reports and communicate findings to relevant stakeholders.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the process for audit follow-up and verification of corrective actions.</li></ul>Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.Course Content:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to ISO 7101:2023<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Overview of the standard</li><li fr-original-style="" style="box-sizing: border-box;">Key concepts and principles of Healthcare Quality Management</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Principles of Auditing According to ISO 19011<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fundamental concepts of auditing</li><li fr-original-style="" style="box-sizing: border-box;">Roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Ethical considerations in auditing</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Planning and Preparation according to ISO 17021:2015<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing audit objectives and scope</li><li fr-original-style="" style="box-sizing: border-box;">Establishing audit criteria and methods</li><li fr-original-style="" style="box-sizing: border-box;">Creating audit programs and checklists</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Conducting Audits<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Techniques for gathering evidence</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing skills and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">On-site audit activities and observations</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Reporting<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Documentation of audit findings</li><li fr-original-style="" style="box-sizing: border-box;">Preparation of audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Presentation of findings to management and stakeholders</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Follow-up and Corrective Actions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Verification of corrective actions</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring and measuring audit performance</li><li fr-original-style="" style="box-sizing: border-box;">Continuous improvement of the audit process</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Case Studies and Practical Exercises<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Application of audit principles and techniques through hands-on exercises and real-world scenarios.</li></ul></li></ul>Duration: 5 days Training Methodologies<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Case Study</li><li fr-original-style="" style="box-sizing: border-box;">Individual Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Role Play</li><li fr-original-style="" style="box-sizing: border-box;">Group Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Group Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Examination</li></ul>

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course
Certify by Cognicert Limited www.cognicert.com
Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.
ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.
Target Audience:
Healthcare Quality assurance managers and officers.
Internal auditors responsible for auditing HQMS within organizations.
Professionals seeking to become certified lead auditors for ISO 7101 audits.
Personnel involved in implementing and maintaining HQMS within organizations.
Reference Standards:
ISO 7101:2023 - Healthcare Quality Management systems - Requirements.
They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.
Objectives:
By the end of the course, participants will be able to:
Understand the principles and requirements of ISO 7101:2023.
Interpret and apply the requirements of ISO 7101 during audit activities.
Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.
Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.
Apply audit techniques and methodologies to identify nonconformities and areas for improvement.
Prepare audit reports and communicate findings to relevant stakeholders.
Understand the process for audit follow-up and verification of corrective actions.
Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.
Course Content:
Introduction to ISO 7101:2023Overview of the standardKey concepts and principles of Healthcare Quality Management
Principles of Auditing According to ISO 19011Fundamental concepts of auditingRoles and responsibilities of auditorsEthical considerations in auditing
Audit Planning and Preparation according to ISO 17021:2015Developing audit objectives and scopeEstablishing audit criteria and methodsCreating audit programs and checklists
Conducting AuditsTechniques for gathering evidenceInterviewing skills and communication techniquesOn-site audit activities and observations
Audit ReportingDocumentation of audit findingsPreparation of audit reportsPresentation of findings to management and stakeholders
Audit Follow-up and Corrective ActionsVerification of corrective actionsMonitoring and measuring audit performanceContinuous improvement of the audit process
Case Studies and Practical ExercisesApplication of audit principles and techniques through hands-on exercises and real-world scenarios.
Duration: 5 days
Training Methodologies
Case Study
Individual Exercises
Role Play
Group Exercises
Group Presentation
Examination

Cognicert Limited

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Cognicert ISO 7101 Healthcare Quality Lead Auditor Course

early bird registration

Hampton Wick

<h3 id="isPasted" style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Full 🌕 Moon circle&nbsp;</h3><div fr-original-style="" style="box-sizing: border-box;">On Full Moon we are gathering to practice a heart centred meditation - Kirtan, supported by Ceremonial grade Cacao which is a Heart opening medicine.</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">No experience is needed and we have plenty of other herbs if you cannot drink Cacao</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">ZOOM</div><div fr-original-style="" style="box-sizing: border-box;">During the Summer we are offering the gathering via Zoom to allow those who are travelling to keep with their practice.</div><div fr-original-style="" style="box-sizing: border-box;">Join us with your own Cacao or Herbal tea!</div><div fr-original-style="" style="box-sizing: border-box;">The Zoom Invitation will be sent to you an hour before the start of the gathering.</div><h3 id="isPasted" style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">What is&nbsp;Kirtan? Kirtan&nbsp;is part of Naada Yoga or the Yoga of Sound. It is a Sound meditation in which we are using the most powerful instrument that we have - our own voice. In Kirtan we are sharing together uplifting and high energy charged words, mantras, stories and songs about the Divine in whichever way we may understand it and name it. The ocean of consciousness can be named differently in many traditions, religions and paths but it is all translated to the same viberation in our hearts - Love. By using ancient languages and sounds, we&nbsp;are&nbsp;joining old generations. We&nbsp;are&nbsp;joining their intentions to connect to the Heart of Creation, Divinity, God, Goddess, That&nbsp;which&nbsp;perhaps has no name, but&nbsp;is&nbsp;within each and every one of us and longing to be touched and awaken. Kirtan is traditionally sang in a Call and response manner when the leader is calling out and the Sangham (the crowd) is repeating. We are learning the mantras together through repetition.&nbsp; What is&nbsp;Cacao Ceremony? For thousands of years different culures all over the world&nbsp;have considered cacao as a sacred plant with healing properties. Not only was cacao used in ceremonial settings but it was also renowned as a medicinal plant that aids in the healing of and opening up of the heart&#39;s circulation. Because of its heart opening qualities cacao is a perfect pairing with meditation, yoga, dancing, and different therapies. It facilitates greater connection to other people and to yourself. What a better match for our heart centred singing Kirtan meditation! &nbsp;</h3><h3 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Vegan sweets, fruits and medicinal herbs will be served - please let us know in case of allergies so we will make sure to cater for you!</h3><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;"> </div><div style="color: rgb(138, 181, 187); box-sizing: border-box;" fr-original-style="color: rgb(138, 181, 187);">Alva &amp; Harel</div>

Alva Yoga

Mantra

Full Moon Kirtan & Cacao meditation circle

ZOOM Full Moon gathering - Peace Kirtan circle

<div id="course-pills-1">Duration5 Days30 CPD hoursThis course is intended forThis course is designed for IT professionals who want to develop penetration testing skills to enable them to identify information-system vulnerabilities and effective remediation techniques for those vulnerabilities. Target students who also need to offer practical recommendations for action to properly protect information systems and their contents will derive those skills from this course. This course is also designed for individuals who are preparing to take the CompTIA PenTest+ certification exam PT0-002, or who plan to use PenTest+ as the foundation for more advanced security certifications or career roles. Individuals seeking this certification should have three to four years of hands-on experience performing penetration tests, vulnerability assessments, and vulnerability management.OverviewAfter completing this course, you will be able to plan, conduct, analyze, and report on penetration tests, including the ability to: Plan and scope penetration tests. Conduct passive reconnaissance. Perform non-technical tests to gather information. Conductive active reconnaissance. Analyze vulnerabilities. Penetrate networks. Exploit host-based vulnerabilities. Test applications. Complete post-exploit tasks. Analyze and report pen test results.Security remains one of the hottest topics in IT and other industries. It seems that each week brings news of some new breach of privacy or security. As organizations scramble to protect themselves and their customers, the ability to conduct penetration testing is an emerging skill set that is becoming ever more valuable to the organizations seeking protection, and ever more lucrative for those who possess these skills. In this course, you will be introduced to some general concepts and methodologies related to pen testing, and you will work your way through a simulated pen test for a fictitious company.</div><div id="course-pills-2"><h3>1 - Outline</h3> <ul> <li>Lesson 1: Scoping Organization/Customer Requirements</li> <li>Lesson 2: Defining the Rules of Engagement</li> <li>Lesson 3: Footprinting and Gathering Intelligence</li> <li>Lesson 4: Evaluating Human and Physical Vulnerabilities</li> <li>Lesson 5: Preparing the Vulnerability Scan</li> <li>Lesson 6: Scanning Logical Vulnerabilities</li> <li>Lesson 7: Analyzing Scanning Results</li> <li>Lesson 8: Avoiding Detection and Covering Tracks</li> <li>Lesson 9: Exploiting the LAN and Cloud</li> <li>Lesson 10: Testing Wireless Networks</li> <li>Lesson 11: Targeting Mobile Devices</li> <li>Lesson 12: Attacking Specialized Systems</li> <li>Lesson 13: Web Application-Based Attacks</li> <li>Lesson 14: Performing System Hacking</li> <li>Lesson 15: Scripting and Software Development</li> <li>Lesson 16: Leveraging the Attack: Pivot and Penetrate</li> <li>Lesson 17: Communicating During the PenTesting Process</li> <li>Lesson 18: Summarizing Report Components</li> <li>Lesson 19: Recommending Remediation</li> <li>Lesson 20: Performing Post-Report Delivery Activities</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4> Nexus Humans CompTIA Penetration Testing Certification (PenTest Plus) - (Exam PT0-002) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Penetration Testing Certification (PenTest Plus) - (Exam PT0-002) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.</div>

Penetration Testing

IT Certifications

Certified Cyber Professional (CCP)

CompTIA A+

CompTIA Security+

CompTIA PenTest+ (PenTest)

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.What makes our ORSC&trade; series truly exceptional is that it&#39;s the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)!&nbsp;Your ORSC JourneyYou&rsquo;ll start the 5-Module ORSC&trade; journey b either completing:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Fundamentals of ORSC&trade; or&nbsp;</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">ORS@Work (Organisation &amp; Relationship Systems at Work)</li></ul> All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.Following the introductory course, be it Fundamentals of ORSC or ORS@Work,&nbsp;you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course.&nbsp;We&#39;re thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals!&nbsp; Credentials&nbsp;The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.Upon successfully completing all five courses in our ORSC&trade; training series, starting from Fundamentals, and progressing through Systems Integration, you&#39;ll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units. ORSC Community&nbsp;The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders. Booking OptionsAlongside the date for the course, you&#39;ll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
What makes our ORSC™ series truly exceptional is that it's the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)! 
Your ORSC Journey
You’ll start the 5-Module ORSC™ journey b either completing:
Fundamentals of ORSC™ or
ORS@Work (Organisation & Relationship Systems at Work)
All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.
Following the introductory course, be it Fundamentals of ORSC or ORS@Work, you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course. 
We're thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals! 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
Upon successfully completing all five courses in our ORSC™ training series, starting from Fundamentals, and progressing through Systems Integration, you'll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.


ORSC Community 
The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.
By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you'll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.


Booking Options
Alongside the date for the course, you'll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

CRR UK

Business Relationship Management (BRM)

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Winter Series 2025 - Organisation & Relationship Systems Coaching Training

Spring Series 2025 - Organisation & Relationship Systems Coaching Training

Autumn Series 2025 - Organisation & Relationship Systems Coaching Training

<h2>Facilitation Skills for Business Analysts: In-House Training</h2>
 This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™).
 Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills.<h3>What you will Learn</h3>
 At the end of this program, you will be able to:
 <ul>
 <li>Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication</li>
 <li>Describe the facilitation skills that are most supportive of those intersections</li>
 <li>Improve your ability to apply these skills in the context of your business analyst functions</li>
 </ul><section>
 <h3>Foundation Concepts</h3> <ul> <li>The role of the Business analyst (BA)</li> <li>An Introduction to the BABOK® Guide</li> <li>Business analyst roles and the product / project life cycle (PLC)</li> <li>Facilitation skills for the business analyst</li> </ul> <h3>The BABOK® Guide and Communication</h3> <ul> <li>An introduction to the communication process</li> <li>Addressing basic communications challenges</li> <li>Planning business analysis communication</li> <li>Communication and BABOK® Guide tasks</li> </ul> <h3>Targeted Elicitation Techniques</h3> <ul> <li>Synergy between communication and targeted elicitation techniques</li> <li>Preparing for elicitation</li> <li>Cornerstone targeted technique: interviews</li> <li>Other targeted elicitation techniques</li> <li>Related general communication skills</li> </ul> <h3>Group Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and group elicitation techniques</li> <li>Cornerstone group elicitation technique - requirements workshops</li> <li>Other group elicitation techniques</li> <li>Related general communication skills - meeting management best practices</li> <li>Related general communication skills - facilitating best practices</li> </ul> <h3>Process / Model-Based Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and process / model-based elicitation techniques</li> <li>Process / model-based elicitation techniques</li> <li>Related interpersonal skills - problem solving and decision making</li> </ul> <h3>Investigative Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and investigative elicitation techniques</li> <li>Cornerstone investigative elicitation technique - document analysis</li> <li>Other investigative elicitation techniques</li> <li>Summary of elicitation techniques by usage in the requirements process</li> </ul> <h3>Using Presentations, Structured Walkthroughs, and Influencing</h3> <ul> <li>Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks</li> <li>Cornerstone technique - structured walkthroughs</li> <li>General communication skill - presenting</li> <li>Related interpersonal skill - influencing</li> </ul> <h3>Special Facilitation Skills - Negotiating and Mediating</h3> <ul> <li>Negotiating</li> <li>Mediating</li> </ul>


 </section>

IIL Europe Ltd

Facilitation Skills for Business Analysts: In-House Training

Be a more effective Financial Crime Investigator.Investigating financial crime is complex and requires a unique set of practical skills.Part of the new ICA Practitioner Series, this highly practical qualification covers:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Investigation frameworks- get equipped with the strategy and tools to complete a financial crime investigation effectively</li><li fr-original-style="" style="box-sizing: border-box;">Information &amp; evidence gathering- develop methods to acquire relevant information from both human &amp; electronic sources</li><li fr-original-style="" style="box-sizing: border-box;">Testimonies, statements, and interviews- understand the processes and procedures involved</li><li fr-original-style="" style="box-sizing: border-box;">Reports- learn how to compile initial, internal, and external reports as well as Suspicious Activity Reports (SARs)</li><li fr-original-style="" style="box-sizing: border-box;">Cyber and open source- understand evidential gathering techniques.</li></ul>This qualification covers the following topics:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Evaluation &amp; initial actions</li><li fr-original-style="" style="box-sizing: border-box;">Stakeholders</li><li fr-original-style="" style="box-sizing: border-box;">Open source &amp; cyber</li><li fr-original-style="" style="box-sizing: border-box;">Investigation skills &amp; analysis</li><li fr-original-style="" style="box-sizing: border-box;">Statements &amp; interviews</li><li fr-original-style="" style="box-sizing: border-box;">Gathering information</li></ul>

International Compliance Association

ICA Certified Financial Crime Investigator

Redhill

<h3>Python training course description</h3>
 This Python course focusses on teaching Python for
use in network automation and network DevOps. We
focus on getting delegates up and running with Python
and network automation as quickly as possible rather
than making them great programmers. In other words
we concentrate on enabling delegates to use network
automation libraries such as netmiko, NAPALM and
Nornir, and APIs such as NETCONF and RESTCONF
rather than enabling delegates to produce object
oriented programs. Hands on sessions use Cisco and
Juniper devices.
 
				<h5>What will you learn</h5>
				<ul>
				 
 <li>Run Python programs.</li>
																				<li>Read Python programs.</li>
																				<li>Write Python programs.</li>
																				<li>Debug Python programs.</li>
																				<li>Automate network tasks with Python programs.</li>
 <li>Configure network devices with Python.</li>
 <li>Collect data from network devices with Python.</li>
 </ul>
 <h5>
 Python training course details </h5>
				<div>
					<div>
						<ul>
							<li> Who will benefit: </li>
							
 Network engineers.
 
							<li>Prerequisites:</li>
							
 TCP/IP Foundation
 
							<li>Duration</li>
							
 5 days
						
 
							
 
 
						</ul>
					</div>
				</div>
 <h3>Python training course contents</h3>
 <ul>
				<li>What is Python? 	</li>
Programming languages, Why Python? Python in interactive mode, Python scripts, ipython, Python version 2 versus version 3. A simple Python script. Comments.
 Hands on Installing Python, Hello world.
<li>A network example	 </li>
On box vs off box Python. telnet, ssh, NETCONF, HTTP, APIs, manufacturers and API support, analysis of a simple telnetlib program.
 Hands on Using Python to retrieve the configuration from a network device. Using wireshark to analyse the actions.

<li>Python basics </li>
I/O, operators, variables and assignment, types, indentation, loops and conditionals.
 Hands on Modifying the telnet program, changing configurations on a network devices.

<li>Functions, classes and methods </li>
What are functions, calling functions, builtin functions, useful builtin functions, file handling, classes, objects, creating instances.
 Hands on Storing configurations in files, configuring devices from files, using an inventory file to work on multiple devices.

<li>Libraries and modules </li>
Modules, files and packages, import, from-import, Python standard library, other packages, pip install, executing other programs. Managing python libraries.
 Hands on Using pip, installing and using ipaddress, subprocess to access netsnmp. For the more advanced, using the sockets library.

<li>Paramiko and netmiko </li>
SSH, enabling SSH on devices, keys. Paramiko versus netmiko, example scripts. pexpect.
 Hands on Configuring VLANs from Python.

	<li>pySNMP </li>
Gathering facts using previous methods, SNMP review, pySNMP GET, pySNMP and SNMPv3. easySNMP library.
 Hands on Walking a MIB from Python.

<li>NETCONF </li>
What is NETCONF? Enabling NETCONF on devices, A first ncclient script, device handlers, get_config, edit_config, copy_config, delete_config, commit, validate, pyEZ, utils_config, utils.sw.
 Hands on Configuration using ncclient and PyEZ. This session is expanded for those interesting in JunOS automation.

<li>Manipulating configuration files </li>
Builtin functions, string handling. Unicode. Sequences, strings, lists, tuples. Dictionaries. TextFSM. Regular expressions. JSON, YAML, XML, YANG, Jinja2, templates.
 Hands on Jinja2 templating with Python to configure network devices.

<li>NAPALM </li>
Getters, configuration operations, supported devices, NAPALM transport, Config-replace, Config-merge, Compare config, Atomic changes, rollback. Example NAPLAM scripts.
 Hands on Using NAPALM to gather facts, Using NAPALM for configuration management

<li>REST and RESTCONF </li>
What is REST, HTTP methods, GET, POST, cURL, Postman, Python requests library. RESTCONF, a RESTCONF example.
 Hands on Modifying a configuration using RESTCONF.

<li>Scapy </li>
What is scapy, Scapy in interactive mode, Scapy as a module.
 Hands on Packet crafting from Python.

<li>Warning </li>
Errors and exceptions, Exception handling, try, except. Memory management. Garbage collection. Context management, With.
 Hands on Improving Python code.
		 
		 <li>Nornir </li>
What is Nornir? A network automation framework,
inventories, connection management and parallelization.
Nornir architecture and other libraires. 
 Hands on Setting
up nornir, nornir fact gathering, nornir tasks.

<li>Optional </li>
Writing your own functions, Writing your own classes. pyntc.
 Hands on Writing reusable code.

 </ul>

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