Description

A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary & PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience.

In this Secretary & PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint.

This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now!

After the course, you will learn

Develop the adequate skills required to become a personal assistant

Learn how to provide quality admin support in the office

Explore the vital areas of administrative management tasks

Improve your business writing, meeting management, and time management skills

Build your expertise in MS Excel and PowerPoint

Why Choose Secretary & PA Diploma?

Opportunity to earn a certificate accredited by CPD after completing this Secretarial & PA Diploma

Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery)

Globally accepted standard structured lesson planning

Innovative and engaging content and activities

Assessments that measure higher-level thinking and skills

Complete the Secretarial & PA Diploma program in your own time, at your own pace

Each of our students gets full 24/7 tutor support

Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you.

Start your learning journey straight away with this Secretary & PA Diploma and take a step toward a brighter future!

*** Course Curriculum ***

Here are the topics you will cover on the Secretary & PA Diploma:

Module 1:

Personal Assistant

Working with Your Manager

Administrative Soft Skills

Effective Time Management

Meeting Management

Tools of the Trade

and more!

Module 2:

Admin Support

Getting Organised

Managing Time

Getting It All Done On Time

Special Tasks

Verbal Communication Skills

and more!

Module 3:

Administrative Management

Why Your Office Needs Administrative Procedures

Gathering the Right Tools

Identifying Procedures to Include

Top Five Procedures to Record

What to Include in Your Binder

Organising Your Binder

What Not to Include in the Procedure Guide

Share Office Procedure Guide

Successfully Executing the Guide

Module 4:

Organisational Skills

Remove the Clutter

Prioritise

Scheduling Your Time

To-Do Lists

Paper and Paperless Storage

Organisation in Your Work Area

Tools to Fight Procrastination

and more!

Module 5:

Telephone Etiquette

Aspects of Phone Etiquette

Using Proper Phone Language

Eliminate Phone Distractions

Inbound Calls

Outbound Calls

Handling Rude or Angry Callers

Handling Interoffice Calls

Methods of Training Employees

Correcting Poor Telephone Etiquette

Module 6:

Business Writing

Working with Words

Constructing Sentences

Creating Paragraphs

Writing Meeting Agendas

Writing E-mails

Writing Business Letters

Proofreading and Finishing

and more!

Module 7:

Time Management

Setting SMART Goals

Prioritizing Your Time

Planning Wisely

Tackling Procrastination

Crisis Management

Organising Your Workspace

Delegating Made Easy

Setting a Ritual

Meeting Management

Alternatives to Meetings

Module 8:

Body Language and Effective Communication

Communicating with Body Language

Reading Body Language

Body Language Mistakes

Gender Differences

Nonverbal Communication

Facial Expressions

Body Language in Business

Lying and Body Language

Improve Your Body Language

Matching Your Words to Your Movement

Module 9:

Meeting Management

Planning and Preparing

Setting up the Meeting Space

Electronic Options

Meeting Roles and Responsibilities

Chairing a Meeting

Dealing with Disruptions

Taking Minutes

Making the Most of Your Meeting

Module 10:

Excel Basics

Navigate the Excel User Interface

Use Excel Commands

Create and Save a Basic Workbook

Enter Cell Data

Use Excel Help

Create Worksheet Formulas

Insert Functions

Reuse Formulas and Functions

Insert, Delete, and Adjust Cells, Columns, and Rows

Search for and Replace Data

Use Proofing and Research Tools

Apply Text Formats

Apply Number Format

Align Cell Contents

Apply Styles and Themes

Apply Basic Conditional Formatting

Create and Use Templates

Preview and Print a Workbook

Set Up the Page Layout

Configure Headers and Footers

Manage Worksheets

Manage Workbook and Worksheet Views

Manage Workbook Properties

Module 11:

PowerPoint Basic

Customize the User Interface

Set PowerPoint 2016 Options

Modify Slide Masters and Slide Layouts

Add Headers and Footers

Modify the Notes Master and the Handout Master

Create SmartArt

Modify SmartArt

Write Math Equations

Add Audio to a Presentation

Add Video to a Presentation

Customize Animations and Transitions

Review a Presentation

Store and Share Presentations on the Web

Annotate a Presentation

Set Up a Slide Show

Create a Custom Slide Show

Add Hyperlinks and Action Buttons

Record a Presentation

Secure a Presentation

Broadcast a Slide Show

Create a Video or a CD

Assessment Process

Once you have completed all the Secretarial & PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial & PA Diploma.

CPD

20 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

This course is suitable for

Anyone interested in pursuing a career in the relevant sector

Existing professionals who wish to elevate their skills

Individuals who wish to learn about PA or secretary careers

Requirements

Enrol on the Secretary & PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary & PA Diploma without any delay.

We only ask that all students have a passion for learning and literacy, and be over the age of 16.

Complete the Secretary & PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you.

Career path

From the Secretary & PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as

PA (Salary range £26k-£44k per year)

Office Administrator (Salary range £21k-£27k per year)

Admin Assistant (Salary range £20k-£27k per year)

Receptionist (Salary range £21k-£28k per year)

Certificates

CPD Accredited Certificate

Digital certificate - £10

CPD Accredited Certificate

Hard copy certificate - £29

If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

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Secretary & PA Diploma

By Academy for Health and Fitness

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