Name: Microsoft Excel 2021/365 - Beginner to Advanced
Price: 56.99 GBP
Availability: InStock

<h4>Asperger's Awareness Certification</h4>
<p>On the off chance that there are people working in your organization who have obligation regarding dealing with individuals influenced by Asperger's Syndrome, this definite course is the ideal ally to their involved work, offering them an abundance of data in regards to the condition and allowing them the chance to improve their abilities and information for their future profession in this field. As a business, you can profit by realizing that your group has top notch, exceptional information on the field, to empower them to successfully focus on or treat those people who are influenced by Asperger's. <br /><br />What's Covered in the Course? <br /><br />The course is complete, covering the accompanying key zones: <br /><br />A meaning of Asperger's Syndrome and an outline of the historical backdrop of the condition, including the vital contrasts among it and different issues on the mentally unbalanced range; <br /><br />A portion of the fundamental driver of the disorder and the effect of innate variables, just as its belongings, the manifestations that it causes and different infections or conditions that people influenced by Asperger's Syndrome regularly need to manage; <br /><br />Separate modules enumerating what Asperger's Syndrome means for youths and grown-ups, perceiving a portion of the difficulties at each stage and various medicines and mediations; <br /><br />A gander at celebrated individuals who are influenced by the condition; <br /><br />A particular investigation of Asperger's Syndrome in the work environment, including how to perceive on the off chance that somebody is experiencing the condition and what changes and backing can be set up, to empower the victim to successfully fill in as a component of a group; <br /><br />Various medicines accessible for the condition, just as methods for adapting to the impacts consistently. <br /><br />What are the Benefits of the Course? <br /><br />There are a lot of benefits of taking this current Asperger's Awareness Certification, for both the representative and the business: <br /><br />The adaptable, secluded design of the course implies that understudies can learn at their own speed, at work or at home and utilizing an assortment of gadgets; <br /><br />Students will get a more noteworthy and more profound information on the condition, empowering them to have more prominent profession possibilities in the field; <br /><br />Progressing, online help, to beat any troubles or inquiries that the student may have; <br /><br />Endless supply of the course, students will acquire a confirmed, industry-perceived recognition.</p>
<ul></ul>

OnlineCoursesLearning.com

Asperger Syndrome Awareness

General Admission

<h1>Body Language Certification</h1>
<p>This broad and extensive online course covering the subject of non-verbal communication and non-verbal correspondence is an extraordinary manner by which to assist your workers with learning fruitful correspondence, permitting them to expertly liaise with clients and partners and giving them certainty to arrange, sell and resolve struggle in a more viable way. Non-verbal communication is progressively perceived as a significant yet frequently dismissed type of individual and expert correspondence, and this course offers understudies an important understanding into the field, remembering tips for the reasonable use of non-verbal communication.</p>
<h1>
<br />What's Covered in the Course?<br />
</h1>
<ul>
<li>The course covers a scope of data identifying with non-verbal communication and its effect on fruitful correspondence. Here are a portion of the features that students can anticipate:</li>
<li>The significance of non-verbal communication as a component of correspondence as a rule; how it is deciphered in various societies and how it has been deciphered from the beginning of time;</li>
<li>Step by step instructions to peruse non-verbal communication through non-verbal signs, like motions, stances and articulations, just as how to spot lying practices and negative non-verbal communication in an individual and what to do in the event that you distinguish such signs;</li>
<li>Utilizing non-verbal communication in an expert and business limit in the work environment and the significant job that it plays, for example, when talking up-and-comers, arranging arrangements or settling client issues;</li>
<li>Utilizing non-verbal communication in an individual limit and how to encourage positive connections based on legit correspondence.</li>
</ul>
<h1>
<br />What are the Benefits of the Course?</h1>
<ul>
<li>There are a lot of benefits that your representative and your business can expect when taking the Body Language Certification course:</li>
<li>Understudies will figure out how to perceive the scope of non-verbal practices that people show and how to utilize non-verbal communication to the best impact, to hone their relational abilities by and large, to serve your business;</li>
<li>As the course is organized in a measured manner, students can learn at their own speed and on any gadget that suits them; also, there is no time breaking point to finishing the course;</li>
<li>Students can get to the course content whenever and will have lifetime admittance to it;</li>
<li>Upon effective consummation of the course, understudies will acquire a certificate.</li>
</ul>
<ul></ul>

Body Language

<h2>Description</h2><p><span><b>Bipolar Disorder Awareness Diploma</b> </span></p><p><span>To comprehend 'Bipolar Disorder', we must first discuss the topic of mental illness. You will be able to develop a holistic approach to the term while taking this Diploma. The Bipolar Disorder Awareness Diploma plans to address the following concerns:</span></p><p><span><strong>1</strong>.Who does it affect? </span><br />
<span><strong>2</strong>.Commonly prevalent forms of cerebral ailments </span><br />
<span><strong>3</strong>.Disputes surrounding the concept </span><br />
<span><strong>4</strong>.Prevention methods </span><br />
<span><strong>5</strong>.Causes and predictions suggested by the latest reports</span></p><p><span>Bipolar disorder is prevalent in various forms. While more commonly, people suffering from it experience moodiness and sensitivity, other variations fluctuate significantly. Through your readings and research, you will learn about the different types and expand your in-depth knowledge of their symptoms, treatments and impact on the victim. </span><br />
<span>Psychiatrists believe this disorder is triggered, sustained and deteriorated by more than a couple of factors. The course details the findings of research scholars about linkages between mental health and several other genetic &amp; ecological aspects. </span><br />
<span>Though it's a diagnosis, bipolar disorder is usually accompanied by two or more auxiliary psychiatric ailments. The Bipolar Disorder Awareness Course studies the range of these co-occurring mental illnesses. </span><br />
<span>Medication is only part of- the treatment for bipolar disorder. The Diploma explores the typically prescribed drugs for each variation, including the working, administration, reactions, usefulness and associated risks of drug intake, especially during pregnancy. </span><br />
<span>As stated above, the treatment isn't restricted to just medication. There are alternative measures available for those diagnosed with this condition. Psychotherapy is one such treatment. It inspires people with bipolar disorders to talk about their problems freely to benefit the larger population. Bipolar Disorder Awareness Diploma covers the use of psychotherapy, its benefits, application and efficiency. </span><br />
<span>Most medical professionals believe that although there is no cure for bipolar disorder, one can control its effects by making significant lifestyle changes in your diet, sleep, exercise, social interactions, etc. This can help prevent frequent mood swings and reduce the intensity of those that occur. Along with psychology and medication, this course familiarizes you with the other steps a patient can take. </span><br />
<span>Bipolar disorder affects not only those suffering from it but also their near and dear ones. The Diploma explores the challenges encountered by people close to a victim. It elucidates how to overcome them, effectively communicate when someone around you is going through mood swings, and have a crisis plan. The idea is to care for the patient and also for those who are guardians/caretakers. After all, they must also ensure their health to care for others. </span><br />
<span>The diagnosis of bipolar disorder can happen at any age or stage in life, and it is regarded as a lasting condition. This Bipolar Disorder Awareness Diploma elaborates its effect on people of different ages, focusing on the problems that kids, teenagers, young adults, the middle-aged and the elders have to cope with. It helps them and their loved ones develop a healthy and fruitful lifestyle. </span><br />
<span>Last but not least, the Bipolar Disorder Awareness Diploma course carefully studies the link between the disorder and career development, the issue of judgement &amp; discrimination, everyday problems and adjustments. It discusses how companies can nurture a trusting, open and harmonious work environment toward a win-win. </span></p><p><span><b>What you will learn</b>  </span></p><p><span><b>1: </b>Introduction to Bipolar Disorder </span></p><p><span><b>2: </b>Bipolar Types  </span></p><p><span><b>3: </b>Making the right planning to protect yourself from bipolar disorder </span></p><p><span><b>4: </b>Differentiate Bipolar Disorder from Other Health Issues </span></p><p><span><b>5: </b>Know the Signs </span></p><p><span><strong>6:</strong> Finding Out Triggers points and Stressors </span></p><p><span><b>7: </b>Changing Your Life </span></p><p><span><strong>8: </strong>Stand with Your Loved One </span></p><p><span><strong>9: </strong>Plan of Action to Face Possible Crisis </span></p><p><span><strong>10:</strong> Help Your Bipolar Youngster </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Bipolar Disorder Awareness Course

<p>ï¸ <strong>Stay Safe, Stay Warm: Cold Stress Working Safely in Cold Weather Course Training! ð¨ï¸</strong></p><p>Are you ready to conquer the challenges of working in cold weather environments? Enroll in our Cold Stress Working Safely in Cold Weather Course, a comprehensive program meticulously designed to equip you with the skills and knowledge needed to ensure safety and well-being in chilly conditions. Join us on a journey where preparedness meets resilience, and turn your workplace into a safe and comfortable cold-weather haven.</p><p>ð <strong>Module 1: Introduction to Cold Stress and Recognizing Early Signs</strong> Embark on your cold weather safety journey with Module 1, providing a comprehensive introduction to cold stress and early signs recognition. Learn to identify the hazards of working in cold conditions, recognize early symptoms of cold stress, and lay the foundation for a proactive and safe work environment.</p><p>ð§¥ <strong>Module 2: Proper Dressing for Nutrition and Hydration in Cold Weather Work</strong> Bundle up for success with Module 2, focusing on proper dressing, nutrition, and hydration in cold weather work. Explore the importance of layering, selecting appropriate clothing, and maintaining proper nutrition and hydration to combat the challenges posed by cold weather conditions.</p><p>â° <strong>Module 3: Work Schedule and Hazard Identification Control in Cold Weather Work</strong> Optimize your work schedule with Module 3, dedicated to managing work hours and identifying hazards in cold weather conditions. Understand the impact of work hours on cold stress, and master hazard identification and control strategies to ensure a safe and productive work environment.</p><p>ð§ <strong>Module 4: Safe Working Practices for Emergency Preparedness in Cold Weather Work</strong> Prepare for the unexpected with Module 4, focusing on safe working practices and emergency preparedness. Develop the skills to respond effectively to emergencies in cold weather conditions. Learn evacuation procedures, first aid techniques, and how to implement emergency response plans.</p><p>ð <strong>Module 5: Cold Weather Worksite Inspections Psychological Well-being</strong> Ensure a holistic approach to safety with Module 5, centered around cold weather worksite inspections and psychological well-being. Learn to conduct thorough inspections to identify potential hazards and assess the psychological well-being of workers in cold weather environments.</p><p>ð¨ <strong>Module 6: Cold Weather Emergency Response and Risk Management</strong> Master the art of emergency response and risk management with Module 6. Explore advanced techniques for responding to emergencies in cold weather, and develop risk management strategies to proactively address potential challenges.</p><p>ð <strong>Why Choose Our Cold Stress Working Safely in Cold Weather Course?</strong></p><ul><li><strong>Industry-Certified Instructors:</strong> Learn from experienced cold weather safety professionals with hands-on expertise.</li><li><strong>Practical Training:</strong> Engage in realistic scenarios, simulations, and hands-on exercises to prepare for real-world cold weather challenges.</li><li><strong>Comprehensive Curriculum:</strong> Covering a range of aspects from dressing to emergency response, ensuring a well-rounded understanding of cold weather safety.</li><li><strong>Psychological Well-being Focus:</strong> Address the mental health aspect of working in challenging conditions, fostering a supportive workplace culture.</li></ul><p>Don't let the cold weather be a barrier to safety and productivity! Enroll now in the Cold Stress Working Safely in Cold Weather Course and empower yourself and your team with the knowledge and skills needed to thrive in chilly environments. Your journey to a safer and more resilient workplace begins here! ï¸â¨ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Cold Stress and Recognizing Early Signs.</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Cold Stress and Recognizing Early Signs.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Proper Dressing for Nutrition and Hydration in Cold Weather Work.</h4><div><div><ul><li><div>
<span></span><h5>
Proper Dressing for Nutrition and Hydration in Cold Weather Work.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Work Schedule and Hazard Identification Control in Cold Weather Work.</h4><div><div><ul><li><div>
<span></span><h5>
Work Schedule and Hazard Identification Control in Cold Weather Work.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Safe Working Practices for Emergency Preparedness in Cold Weather Work.</h4><div><div><ul><li><div>
<span></span><h5>
Safe Working Practices for Emergency Preparedness in Cold Weather Work.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Cold Weather Worksite Inspections Psychological Well.</h4><div><div><ul><li><div>
<span></span><h5>
Cold Weather Worksite Inspections Psychological Well.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Cold Weather Emergency Response and Risk Management in Cold Weather Work.</h4><div><div><ul><li><div>
<span></span><h5>
Cold Weather Emergency Response and Risk Management in Cold Weather Work.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Cold Stress Working Safely in Cold Weather Course

<p>In a rapidly globalising world, 1 in 3 company lawsuits is related to employment disputes. Employment Law and Compliance have become the heartbeat of every thriving organisation. Explore the "<strong>Employment Law and Compliance - QLS Endorsed</strong>" package course, which has been painstakingly designed to make you a vital asset in this constantly changing environment.</p><p>Our first course, the Certificate in Compliance (Level 5 at QLS), takes you on a comprehensive journey. From understanding the essence of compliance and its five pillars, mastering the intricacies of a <strong>Compliance Management System (CMS)</strong>, to getting a grip on risk types and the coveted risk management process, every module is a stepping stone towards becoming a compliance prodigy.</p><p>But the magic doesn't stop there. The second jewel in this bundle, Employment Law (Level 5 at QLS), is an all-encompassing guide for anyone aiming to achieve excellence in the workspace. Whether it's the basics of employment law, decoding the legal recruitment maze, ensuring equality, or managing disputes, each module has been tailored precisely to ensure you're always a step ahead.</p><p>Can you afford to lag in a world where workplace dynamics and regulations change in the blink of an eye? Prepare yourself with the expertise the world desperately needs. Step into the future today. Join us and redefine professional brilliance.</p><p><strong>Course Curriculum:</strong></p><p><strong>Course 01: Certificate in Compliance (Level 5 at QLS)</strong></p><ul><li>Module 01: Introduction to Compliance</li><li>Module 02: Five basic elements of compliance</li><li>Module 03: Compliance Management System (CMS)</li><li>Module 04: Compliance Audit</li><li>Module 05: Compliance and Ethics</li><li>Module 06: Risk and Types of Risk</li><li>Module 07: Introduction to Risk Management</li><li>Module 08: Risk Management Process</li></ul><p><strong>Course 02: Employment Law (Level 5 at QLS)</strong></p><ul><li>Module 01: Basics of Employment Law</li><li>Module 02: Legal Recruitment Process</li><li>Module 03: Employment Contracts</li><li>Module 04: Employee Handbook</li><li>Module 05: Disciplinary Procedure</li><li>Module 06: National Minimum Wage &amp; National Living Wage</li><li>Module 07: Parental Rights, Sick Pay &amp; Pension Scheme</li><li>Module 08: Discrimination in the Workplace</li><li>Module 09: Health &amp; Safety at Work</li><li>Module 10: Dismissal, Grievances and Employment Tribunals</li><li>Module 11: Workplace Monitoring &amp; Data Protection</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a solid understanding of what compliance is and why it's vital for any organisation through our "Introduction to Compliance" module.</li><li>To ensure your business keeps on top of legal issues, master the crucial elements that go into a reliable Compliance Management System (CMS).</li><li>Learn the different types of risks and how to manage them effectively, setting the stage for sound business decisions.</li><li>Uncover the legalities of the recruitment process, ensuring you hire right every time.</li><li>Grasp how to create robust employment contracts and employee handbooks that safeguard employee rights and company interests.</li><li>Discover how to navigate sensitive issues like workplace discrimination, parental rights, and employee benefits with the proper legal framework.</li><li>Train yourself with the aptitudes to manage workplace disputes and grievances, reducing the chances of costly litigation and maintaining a harmonious work environment.</li></ul><p>The <strong>Certificate in Compliance (Level 5 at QLS)</strong> is your key to understanding the world of organisational compliance. Beginning with a foundational grasp of observation, this course swiftly navigates its five core elements, setting the stage for more advanced topics. Dive deeper into the workings of the Compliance Management System (CMS) and the importance of regular compliance audits. The course pivots towards ethics, ensuring learners enforce rules and understand their moral implications. With a thorough examination of various risks, the program culminates in a robust understanding of risk management, covering every step to guarantee effective implementation in real-world scenarios.</p><p>On the flip side, <strong>Employment Law (Level 5 at QLS) </strong>offers a comprehensive overview of the intricate landscape of employment legislation. It demystifies the basics of employment law and walks learners through the legal nuances of the recruitment process. Key modules highlight the development of rock-solid employment contracts and the essentials of a comprehensive employee handbook. From there, it explores sensitive yet crucial areas: disciplinary procedures, wage standards, parental rights, and workplace discrimination. The course then equips participants with health and safety norms knowledge before diving into the complexities of dismissals, grievances, and employment tribunals. By the end, learners will be adept at workplace monitoring principles and data protection's imperative nature.</p><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p><strong>Certification</strong></p><p>Learners will get 2 QLS Endorsed Certificates &amp; 2 CPD Accredited Certificates of achievement directly at their doorstep after completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in a particular field who wants to strengthen their resume or grow in their career would benefit from this <strong>Employment Law and Compliance - QLS Endorsed</strong> bundle.</p><ul><li>HR Professionals</li><li>Business Owners</li><li>Legal Consultants</li><li>Managers &amp; Team Leads</li><li>Aspiring Law Students</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this <strong>Employment Law and Compliance - QLS Endorsed</strong> bundle.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Compliance Officer: £25,000 - £70,000</li><li>HR Manager: £30,000 - £55,000</li><li>Legal Consultant: £40,000 - £90,000</li><li>Risk Management Specialist: £35,000 - £80,000</li><li>Employment Law Solicitor: £40,000 - £100,000</li><li>Data Protection Officer: £30,000 - £65,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF & Hard Copy Certificates | 180 CPD Points | Lifetime Access

Employment Law and Compliance - QLS Endorsed

<p>The global hospitality sector is on fire, and it's no surprise. With an industry contribution of trillions to the world economy, the stakes and opportunities are higher than ever. But here's the kicker: the hospitality landscape isn't just about exceptional service anymore; it's about mastering the numbers, too! That's where our <strong>Hospitality, Revenue Management and Concierge - QLS Endorsed</strong> course comes into play.</p><p><strong>Hospitality and Revenue Management (Level 5 at QLS) </strong>offers an unparalleled journey into the heart of hospitality, combined with the financial finesse of revenue management. From understanding the ever-evolving hotel industry to diving deep into the intricate processes of recruitment, training, and quality management - it's a holistic approach. Ever wondered about the future of revenue management, especially in bustling markets like the UK? We've got you covered, not to mention promotional strategies to make your business skyrocket and insights into satisfying the modern customer's every whim.</p><p>Yet, what's hospitality without the personal touch? <strong>Hospitality - Concierge (Level 3 at QLS)</strong> is where the magic happens. Become the face of luxury, mastering the art and science of concierge services. Whether understanding the diverse palette of services or learning the intricate etiquettes and emergency measures, this course is your doorway to making memorable impressions.</p><p>The future belongs to those who not only serve but also strategise. With our course, you're not just stepping into the world of hospitality; you're owning it. Don't wait; let the earth be your oyster. Enrol <strong>Hospitality, Revenue Management and Concierge - QLS Endorsed </strong>now and lead the next hospitality revolution!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Discover the fundamentals of hospitality coupled with revenue management insights.</li><li>Analyse the business prospects and growth trajectories of the hospitality sector.</li><li>Comprehend the diverse facets and operations of the hotel industry.</li><li>Understand efficient hiring and training procedures designed for the hospitality industry.</li><li>Evaluate strategies to ensure top-notch service quality in hospitality ventures.</li><li>Determine the key performance indicators crucial for optimising hospitality revenue.</li><li>Grasp the evolving trends of hospitality revenue management, especially in UK markets.</li><li>Identify diverse concierge services and tailor them to specific clientele needs.</li><li>Enhance customer experiences through improved service delivery and responsiveness.</li><li>Implement emergency protocols essential for hotel concierge roles.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>Engage yourself in the multifaceted Hospitality, Revenue Management, and Concierge world with our state-of-the-art, QLS Endorsed training. Delve deep into the intricacies of hospitality, from understanding its foundation to mastering the nuances of revenue optimisation. Every module is structured to provide a comprehensive grasp of the industry and practical insights into recruitment, training, and service quality management.</p><p>The course then transitions into the art of concierge services, ensuring that every participant can offer unmatched personal touches in their roles. From understanding various service types to mastering emergency protocols, this course promises to shape the next generation of hospitality trailblazers.</p><p><strong>Course Curriculum:</strong></p><p><strong>Course 01: Hospitality and Revenue Management (Level 5 at QLS)</strong></p><ul><li>Module 01: Introduction to Hospitality and Revenue Management</li><li>Module 02: Business Prospect of the Hospitality Industry</li><li>Module 03: An Overview of Hotel Industry</li><li>Module 04: The Process of Selection and Recruitment in Hospitality Industry</li><li>Module 05: The Process of Development and Training in Hospitality Industry</li><li>Module 06: Hospitality Management Operations</li><li>Module 07: Management of Service Quality in the Hospitality Industry</li><li>Module 08: Importance of Revenue Management</li><li>Module 09: Key Performance Indicators in Hospitality Revenue Management</li><li>Module 10: The Revenue Management</li><li>Module 11: Customer Satisfaction</li><li>Module 12: Promotional Strategies</li><li>Module 13: The Future of Hospitality Revenue Management in the UK</li><li>Module 14: Career Prospects in the Hospitality Industry</li></ul><p><strong>Course 02: Hospitality - Concierge (Level 3 at QLS)</strong></p><ul><li>Module 01: Understanding the Service</li><li>Module 02: Types of Concierge Services</li><li>Module 03: Necessary Skills for Any Concierge</li><li>Module 04: Principles for a Concierge Service Business</li><li>Module 05: Delivering Customer Service</li><li>Module 06: Concierge Work Environment and Etiquettes</li><li>Module 07: Emergency Measures for a Hotel Concierge</li></ul><p><strong>Certification:</strong></p><p>Learners will get 2 QLS Endorsed Certificates &amp; 2 CPD Accredited Certificates of Achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Hospitality, Revenue Management and Concierge - QLS Endorsed</strong> course is suitable for the following:</p><ul><li>Aspiring Hoteliers looking to understand the depth of the hospitality industry.</li><li>Revenue Managers aiming to enhance their expertise in the sector.</li><li>Concierge Professionals seeking structured training and service excellence.</li><li>HR Personnel in hospitality focusing on recruitment and training best practices.</li><li>Hospitality Marketers keen on mastering promotional strategies.</li><li>Service Quality Managers desiring to elevate guest satisfaction and experiences.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this <strong>Hospitality, Revenue Management and Concierge - QLS Endorsed</strong> course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Hotel Revenue Manager - £25,000 - £50,000</li><li>Concierge - £18,000 - £30,000</li><li>Hotel General Manager - £30,000 - £70,000</li><li>Hospitality Recruiter - £20,000 - £40,000</li><li>Training Manager (Hospitality) - £25,000 - £45,000</li><li>Service Quality Manager - £28,000 - £55,000</li><li>Hospitality Marketing Specialist - £24,000 - £50,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Hospitality, Revenue Management and Concierge - QLS Endorsed

<p>Are you ready to master the art of exceptional service? Our Concierge Training course is designed to transform you into a highly skilled and knowledgeable concierge, capable of delivering unparalleled service to your clients. Join us to enhance your career prospects and become a key player in the hospitality industry.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>In the Concierge Training course, learners will gain a comprehensive understanding of concierge services. They will explore different types of concierge services and learn the principles of running a successful concierge business. Essential skills for any concierge will be covered, including effective communication, problem-solving, and time management. Learners will also focus on delivering exceptional client service and maintaining a professional work environment. The course will teach proper etiquette for interacting with clients and colleagues. Additionally, learners will be trained in handling emergencies in a hotel setting, ensuring they are prepared to respond promptly and efficiently to any situation.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Understanding the Service</li><li>Module 02: Types of Concierge Service</li><li>Module 03: Principles for a Concierge Service Business</li><li>Module 04: Necessary Skills for Any Concierge</li><li>Module 05: Delivering Client Service</li><li>Module 06: Concierge Work Environment and Etiquettes</li><li>Module 07: Emergency Measures for a Hotel Concierge</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the fundamentals of providing excellent concierge service.</li><li>Differentiate between various types of concierge services.</li><li>Learn principles to establish a successful concierge service business.</li><li>Develop essential skills required for any concierge role.</li><li>Master the art of delivering exceptional client service.</li><li>Recognise proper etiquette and manage emergency situations in a hotel.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Concierge Training Course <span>1:11:25</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Understanding the Service</span>

                                                    <span>08:00</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Types of Concierge Service</span>

                                                    <span>11:03</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Principles for a Concierge Service Business</span>

                                                    <span>12:41</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Necessary Skills for Any Concierge</span>

                                                    <span>13:31</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Delivering Client Service</span>

                                                    <span>07:11</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Concierge Work Environment and Etiquettes</span>

                                                    <span>10:28</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Emergency Measures for a Hotel Concierge</span>

                                                    <span>07:31</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring hotel concierge professionals.</li><li>Individuals interested in luxury service.</li><li>People starting a concierge business.</li><li>Hotel staff seeking role enhancement.</li><li>Customer service enthusiasts.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Hotel Concierge</li><li>Personal Concierge</li><li>Corporate Concierge</li><li>Lifestyle Manager</li><li>Luxury Travel Concierge</li><li>Event Concierge</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Concierge Training Course

<p>Welcome to the exciting world of Human Resources Management, where we delve into the intricacies of managing one of the most vital assets of any organization: its people. Unlock your potential to become a sought-after Human Resources professional with the Level 4 Diploma in Human Resources Management. This comprehensive Human Resources Management course delves deep into the human side of business, equipping you with the theoretical knowledge and strategic insights to excel in this dynamic field.</p><p>Imagine becoming the maestro behind a thriving company culture, fostering employee satisfaction, and driving organizational success through effective Human Resources Management. This accredited Human Resources Management Diploma empowers you to navigate every aspect of the HR landscape, from recruitment and selection to performance appraisal, motivation, and legal compliance.</p><p>No dry lectures or industry jargon here. This Human Resources Management course dives into the core principles of Human Resources Management, providing a solid theoretical foundation to understand employee relations, training and development, essential UK employment law, and best practices for ensuring a safe and healthy work environment. You'll gain the knowledge to confidently manage employee terminations, maintain accurate records, and contribute strategically to organizational goals.</p><p>Take the first step towards your HR career journey today! Enrol in the Level 4 Diploma in Human Resources Management.</p><p><strong>Level 4 Diploma in Human Resources Management Course Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of Human Resources Management principles.</li><li>Master the recruitment and selection procedures for acquiring top talent.</li><li>Gain insights into employee training, development, and performance appraisal management.</li><li>Learn strategies for fostering positive employee relations and motivation.</li><li>Understand the importance of ensuring health and safety in the workplace.</li><li>Navigate through employee termination processes and maintain accurate employer records.</li></ul><p><strong> Level 4 Diploma in Human Resources Management </strong></p><ul><li><strong>Module 01:</strong> Introduction to Human Resource</li><li><strong>Module 02:</strong> Employee Recruitment and Selection Procedure</li><li><strong>Module 03: </strong>Employee Training and Development Process</li><li><strong>Module 04: </strong>Performance Appraisal Management</li><li><strong>Module 05: </strong>Employee Relations</li><li><strong>Module 06:</strong> Motivation and Counselling</li><li><strong>Module 07: </strong>Ensuring Health and safety at the Workplace</li><li><strong>Module 08:</strong> Employee Termination</li><li><strong>Module 09: </strong>Employer Record and Statistics</li><li><strong>Module 10:</strong> Essential UK Employment Law</li></ul><p><strong>Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for <strong>Free</strong> to be delivered to your home by post. For international students, there is an additional postage charge of £10.</p><p><strong>Endorsement</strong></p><p>The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong> Level 4 Diploma in Human Resources Management </strong></p><p>The Level 4 Diploma in Human Resources Management is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Human Resources Management, like -</p><ul><li>HR Assistants</li><li>Recruitment Specialists</li><li>Training Coordinators</li><li>Employee Relations Officers</li><li>Health and Safety Managers</li><li>Compliance Officers</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong> Level 4 Diploma in Human Resources Management </strong></p><p>To enrol in this Level 4 Diploma in Human Resources Management course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong> Level 4 Diploma in Human Resources Management </strong></p><ul><li><strong>HR Coordinator: </strong>£20,000 to £30,000 per year</li><li><strong>Recruitment Consultant: </strong>£22,000 to £35,000 per year</li><li><strong>HR Administrator: </strong>£18,000 to £25,000 per year</li><li><strong>Training Coordinator: </strong>£22,000 to £30,000 per year</li><li><strong>HR Officer:</strong> £25,000 to £35,000 per year</li><li><strong>Employee Relations Advisor:</strong> £28,000 to £40,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>QLS Endorsed Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

Compliance Central

Level 4 Diploma in Human Resources Management

<p><strong>** Enrol NOW to Enjoy an EXCLUSIVE 7% OFF **</strong></p><p>Office Administration is the backbone of efficient, thriving enterprises worldwide in today's fast-paced business landscape. Did you know that top-tier administrative professionals can boost company efficiency by an astonishing 40%? With our <strong>Office Administration - QLS Endorsed</strong> bundle, immerse yourself in an all-encompassing curriculum tailored to polish mastery every global firm seeks.</p><p>Travel through 11 meticulously curated courses, from mastering the precision of paralegal tasks and compliance management to optimising team synergy with leadership techniques for the future. Learn the art of effective communication with our Business English and Communication module, ensuring your ideas resonate and drive results. Perfect the aptitude for efficient document control, make every meeting count, and spearhead workplace productivity. As the professional world evolves, it becomes its pillar with unparalleled administrative mastery.</p><p>Your ascent to the echelons of administrative excellence starts here. Elevate your profile and be the catalyst for transformative growth in any organisation, anywhere. Embrace the future of administration today. Invest in <strong>Office Administration - QLS Endorsed</strong> bundle. Invest in you.</p><p><strong>11 </strong><strong>in 1 Exclusive Bundle:</strong></p><ul><li><strong>Course 01:</strong> Office Administration at QLS Level 5</li><li><strong>Course 02:</strong> Paralegal Diploma</li><li><strong>Course 03:</strong> Minute-Taking Administrator</li><li><strong>Course 04:</strong> Meeting Management Online - CPD Accredited</li><li><strong>Course 05:</strong> Contract Management Course</li><li><strong>Course 06:</strong> Compliance Management</li><li><strong>Course 07:</strong> Team Building Masterclass</li><li><strong>Course 08:</strong> Leadership Skills for The Future</li><li><strong>Course 09:</strong> Document Control</li><li><strong>Course 10:</strong> Workplace Productivity Training</li><li><strong>Course 11:</strong> Business English and Communication</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop comprehensive office administrative skills at a QLS Level 5 standard.</li><li>Gain foundational knowledge in paralegal practices and contract management.</li><li>Streamline meeting management and perfect the art of taking minutes.</li><li>Understand the intricacies of compliance management in diverse sectors.</li><li>Harness advanced team-building techniques for optimised collaboration.</li><li>Cultivate futuristic leadership capabilities for organisational growth.</li><li>Implement effective document control and enhance workplace productivity.</li><li>Enhance business communication using refined English language skills.</li></ul><p>Step into a comprehensive suite of courses designed to empower you with premier administrative prowess. This <strong>Office Administration - QLS Endorsed </strong>bundle introduces participants to advanced office administration, integrating fundamental paralegal essentials and proficient contract management. Perfect your minute-taking capabilities and revolutionise meeting outcomes. Navigate the complexities of compliance easily and foster a collaborative work environment through expert team-building strategies. Embrace leadership for tomorrow, ensure rigorous document control, and elevate workplace productivity. The Business English and Communication course refines your linguistic skills to complete your professional toolkit, ensuring you communicate with impact. Upgrade your administrative expertise; be indispensable.</p><p><strong>QLS Endorsed Course: </strong>Office Administration at QLS Level 5</p><p><strong>QLS Endorsed Course Curriculum:</strong></p><ul><li>Module 01: Introduction to Office Administration</li><li>Module 02: Skills of an Effective Administrator</li><li>Module 03: Business Writing Skills</li><li>Module 04: Communication Skills</li><li>Module 05: Managing Meetings and Giving Feedback</li><li>Module 06: Organisational Skills</li><li>Module 07: Telephone Etiquette</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Stress Management</li><li>Module 11: Time Management</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        255 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Office Administration - QLS Endorsed </strong>bundle will be suitable for the following:</p><ul><li>Aspiring Professionals</li><li>Legal Enthusiasts</li><li>Team Leaders</li><li>Compliance Officers</li><li>Communication Specialists</li></ul><p><strong>Disclaimer</strong></p><p>This course has been endorsed by the <strong>Quality Licence Scheme</strong> for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this <strong>Office Administration - QLS Endorsed</strong> bundle.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Office Administrator: £18,000 - £30,000</li><li>Paralegal: £18,500 - £45,000</li><li>Minute-Taking Secretary: £20,000 - £35,000</li><li>Contract Manager: £40,000 - £65,000</li><li>Compliance Officer: £30,000 - £60,000</li><li>Team Building Coordinator: £25,000 - £40,000</li><li>Document Control Specialist: £25,000 - £50,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Level 5 QLS Diploma | QLS Certificate Included | 11 CPD Courses & PDF Certificates | CPD Accredited | Tutor Support

Office Administration - QLS Endorsed

<strong>A comprehensive and detailed course containing premium beginner, intermediate, and advanced level content. Start with the fundamentals and build a strong foundation before gradually studying Excel 2021's advanced features, formulae, and functions that will help you become a master.</strong>
        <p>Microsoft has released its latest stand-alone Excel version, which opens up many of the features and functionalities that are available only in Excel 365 through a subscription.

In the first section, we study some basics about how to use Excel 2021 and become familiar with what's new in it. We will first navigate the Excel 2021 interface and create our first Excel spreadsheet. You will learn some useful keyboard shortcuts to increase productivity, learn how to effectively apply formatting to cells and use conditional formatting, learn how to use basic and intermediate Excel formulas and functions, and more.

Then, in the second section, you will learn how to create intermediate-level formulas, prepare data for analysis using PivotTables and Pivot Charts, make use of WhatIf analysis tools, learn how to use validation rules to control data input, and explore the fundamentals of spreadsheet design.

In the final section, we will build on the skills learned in the beginner and intermediate sections and fast-track our way to being an Excel power user. This section covers the latest updates from Microsoft, including the LET and LAMBDA functions, which allow us to create our own variables and even Excel functions.

By the end of this course, you will be able to use Excel skills confidently.

All the course demo files, and exercise files are available at: https://github.com/PacktPublishing/Microsoft-Excel-2021-365---Beginner-to-Advanced</p>
        <h2>What You Will Learn</h2><p>Become familiar with what's new in Excel 2021<br>Use Excel lists and master sorting and filtering<br>Represent data visually with Pivot Charts<br>Use WhatIf analysis tools to see how changing inputs affect outcomes<br>Analyze data with advanced PivotTable and PivotChart hacks<br>Import and clean data using Power Query</p>
        <h2>Audience</h2><p>If you are an absolute beginner who has never used Excel before, this course can give you a great foundation. You might have some basic Excel skills and want to improve your proficiency, or you are using an older version of Excel and want to check out what's new. Well, this course can help you get the ball rolling.</p>
        <h2>Approach</h2><p>This is a complete hands-on course where we will start with the basics and move toward an advanced level. You will also get course demo files and exercise files to download so you can follow along with the lessons and practice what you have learned in each section.</p>
        <h2>Key Features</h2><p>Utilize useful keyboard shortcuts to increase productivity * Learn how to use logical functions to make better business decisions * Learn how to combine functions together to create practical formulas to complete specific tasks</p>
        <h2>Github Repo</h2><p>https://github.com/PacktPublishing/Microsoft-Excel-2021-365---Beginner-to-Advanced</p>
        <h2>About the Author</h2><h3>Simon Sez IT</h3><p>Simon Sez IT has offered technical courses for individuals, small businesses, and Fortune 500 companies since 2008, with thousands of employees who can benefit from the easy-to-learn and hands-on software training. It offers over 8,000 video tutorials on a range of software programs.

Simon Sez IT ensures stress-free eLearning and enhanced employee productivity-whether you implement new software or a technological upgrade in your work environment. With over 600,000 students from 180 countries, Simon Sez IT is the preferred online learning choice for individuals and businesses worldwide.</p>
        <h2>Course Outline</h2><h4>1. Excel 2021 for Beginner Level</h4><p></p><br><h4>2. Excel 2021 for Intermediate level</h4><p></p><br><h4>3. Excel 2021 for Advanced Level</h4><p></p>

Packt

Power Query

A comprehensive and detailed course containing premium beginner, intermediate, and advanced level content. Start with the fundamentals and build a strong foundation before gradually studying Excel 2021's advanced features, formulae, and functions that will help you become a master.

Microsoft Excel 2021/365 - Beginner to Advanced

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual&rsquo;s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">If you will also assess &nbsp;knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, <a href="https://atctraining.net/courses/level-3-certificate-in-assessing-vocational-achievement" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">click here</a>.&nbsp;If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement,&nbsp;<a href="https://atctraining.net/courses/level-3-award-in-assessing-vocationally-related-achievement-rqf" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">click here</a>.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners will achieve 9 credits across 2 units:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding the principles and practices of assessment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assess occupational competence in&nbsp;the work environment</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Duration:</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Typically, distance learning students complete this course within 3-6 months although students are able to take up to 12 months to complete the qualification.&nbsp;</span><a href="https://atctraining.net/options-to-extend-your-qualification" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">Extension options</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;are available if required.</span><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Delivery Methods:</span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(58, 58, 58);">This qualification is completed by distance learning with full tutor support provided. Your tutor will arrange an introduction call once enrolled.</span><br style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><span style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style="color: rgb(58, 58, 58);">We are able to offer classroom or remote delivery for in-house courses.&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessments:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To complete the qualification, trainee assessors must:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Complete a written assignment for unit 1. This is approximately 3,500 words, broken into smaller parts.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assess two different learners, across two different units (or courses) in the work environment.&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be observed whist carrying out an assessment &nbsp;in the work environment by a qualified assessor.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Take part in a professional discussion and reflect on own performance.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Pre-requisites:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners must be aged 19+ years to be enrolled onto this course. You must be in a position to assess learners in the work environment as part of this qualification. Ideally, you will have access to a qualified assessor in the workplace to act as a mentor.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Please note: course materials are provided in English and the practical assessment must be completed in English.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Who should do this course?:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course aims to meet the needs of a range of trainee assessors, such as:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those wishing to assess nationally accredited qualifications, including NVQ&rsquo;s and apprenticeships.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those already in a teaching job, of which assessment also forms part of the day-to-day role.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Certificate:</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">A certificate is provided upon successful completion, following internal and external quality assurance.&nbsp;</span></div>

ATC Training Limited

The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual’s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment.

If you will also assess  knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, click here. If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement, click here.

Learners will achieve 9 credits across 2 units:

Understanding the principles and practices of assessment
Assess occupational competence in the work environment

Level 3 Award in Assessing Competence in the Work Environment (RQF)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Project Leadership

Project Management Professional (PMP)

Project Management

Professional Skills Course (PSC)

Leadership Development

Google Project Management

Project Team Leadership

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			<h2>Overview</h2>		</div>
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							<p><span>By enroling in Concierge Work Environment and Etiquettes, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Concierge Work Environment and Etiquettes course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Concierge Work Environment and Etiquettes course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Concierge Work Environment and Etiquettes Program.</span></p><p><span>So enrol in our Concierge Work Environment and Etiquettes course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h2><b>Description</b>
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							<p><span>Enroling in this Concierge Work Environment and Etiquettes course can improve your Concierge Work Environment and Etiquettes perspective, regardless of your skill levels in the Concierge Work Environment and Etiquettes topics you want to master. If you're already a Concierge Work Environment and Etiquettes expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Concierge Work Environment and Etiquettes insights that will help you make the most of your time. This Concierge Work Environment and Etiquettes course will act as a guide for you if you've ever wished to excel at Concierge Work Environment and Etiquettes.</span></p>						</div>
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			<h2>Why Choose Us?</h2>		</div>
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							<ul><li><span>After successfully completing the Concierge Work Environment and Etiquettes Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Concierge Work Environment and Etiquettes learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Concierge Work Environment and Etiquettes course at your own pace.</span></li><li><span>Study for the Concierge Work Environment and Etiquettes course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
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			<h2>Who Is This Course For?</h2>		</div>
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							<p><span>This Concierge Work Environment and Etiquettes course is a great place to start if you're looking to start a new career in Concierge Work Environment and Etiquettes field. This training is for anyone interested in gaining in-demand Concierge Work Environment and Etiquettes proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h2>Requirements</h2>		</div>
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							<p><span>The Concierge Work Environment and Etiquettes course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Concierge Work Environment and Etiquettes, without any fuss.</span></p>						</div>
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			<h2>Career Path</h2>		</div>
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							<p><span>This Concierge Work Environment and Etiquettes training will assist you develop your Concierge Work Environment and Etiquettes ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Concierge Work Environment and Etiquettes professional story and personalise your path to a new career. Furthermore, developing this Concierge Work Environment and Etiquettes skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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				<h3>
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					<td colspan="4">Module 01: Understanding the Service</td>
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					<td>Understanding the Service</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 02: Types of Concierge Services</td>
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					<td>Types of Concierge Services</td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 03: Necessary Skills for Any Concierge</td>
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					<td>Necessary Skills for Any Concierge</td>
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					<td><span><i></i> 00:26:00</span></td>
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					<td colspan="4">Module 04: Principles for a Concierge Service Business</td>
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					<td>Principles for a Concierge Service Business</td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 05: Delivering Customer Service</td>
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					<td>Delivering Customer Service</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 06: Concierge Work Environment and Etiquettes</td>
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					<td>Concierge Work Environment and Etiquettes</td>
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					<td><span><i></i> 00:18:00</span></td>
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					<td colspan="4">Module 07: Emergency Measures for a Hotel Concierge</td>
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					<td>Emergency Measures for a Hotel Concierge</td>
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					<td><span><i></i> 00:13:00</span></td>
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NextGen Learning

Concierge Work Environment and Etiquettes Course

<p>Looking to build a career in Hospitality? Our Concierge Work Environment and Etiquettes course is the perfect opportunity to learn about delivering exceptional customer service, necessary skills, and emergency measures for hotel concierges. With our course, you'll gain a strong understanding of the principles behind the concierge service business and learn how to create a successful career in this industry.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a thorough understanding of Concierge Services and their types</li><li>Develop the necessary skills to excel in the Hospitality industry as a Concierge</li><li>Learn the principles of running a successful Concierge Service Business</li><li>Understand the importance of delivering exceptional customer service</li><li>Acquire knowledge of Emergency Measures for a Hotel Concierge</li><li>Master the Concierge Work Environment and Etiquette</li></ul><p>In the Hospitality industry, Concierge services play a crucial role in creating an unforgettable guest experience. Our Concierge Work Environment and Etiquettes course is designed to equip you with the necessary knowledge and skills to excel in this industry.</p><p>This theoretical course covers various modules, including understanding the service, types of Concierge services, necessary skills for any Concierge, principles for a Concierge Service Business, delivering customer service, Concierge work environment and etiquette, and emergency measures for a Hotel Concierge.</p><p>By the end of this course, you will gain a thorough understanding of Concierge services, develop the necessary skills to excel in the Hospitality industry as a Concierge, learn the principles of running a successful Concierge Service Business, understand the importance of delivering exceptional customer service, acquire knowledge of emergency measures for a Hotel Concierge, and master the Concierge Work Environment and Etiquettes.</p><p>Join us now and unlock endless possibilities in the Hospitality industry!</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is perfect for:</p><ul><li>Individuals aspiring to become Concierge</li><li>Hospitality professionals who want to advance in their careers</li><li>Business owners looking to start or improve their Concierge Service Business</li><li>Graduates in Hospitality Management</li><li>Anyone interested in the Hospitality industry</li></ul>
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        <div>Career path</div>
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                            <p>Our course will prepare you for a range of careers, including:</p><ul><li>Concierge - starting salary of £18,000 to £22,000 per annum</li><li>Head Concierge - starting salary of £22,000 to £30,000 per annum</li><li>Concierge Manager - starting salary of £30,000 to £35,000 per annum</li><li>Front Office Manager - starting salary of £22,000 to £35,000 per annum</li><li>Hotel Manager - starting salary of £35,000 to £50,000 per annum</li></ul>
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Hospitality & Catering

Hospitality Management

Hotel Management

Concierge

Hospitality & Tourism

Hotel Receptionist

Concierge Work Environment and Etiquettes

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-workplace-professionalism-harassment-learning-program/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment doesn&rsquo;t have to be of a sexual nature &ndash; it can include offensive remarks about a person&rsquo;s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment Laws: The definition of sexual harassment and quid pro quo.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Creating a happy work environment free from hostility and discomfort.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Reporting: What to do when employees witness or experience harassment.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Responding: How managers can identify and respond to prohibited conduct.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Attendees will be able to:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the signs of Harassment and take steps to prevent it,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Involve the correct individuals in being made aware of the occurrence, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Respond appropriately to the situation after it occurs.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop is offered in two versions &ndash; management-only and staff-only.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Professionalism</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was an extreme pleasure to have you as part of the&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communication Enhancement Training Program</em>. Your presentation was excellent and well received by the staff.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Courtney C. Crouch, Jr., President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Selected Funeral and Life Insurance Company</span>

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.
Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.
This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.
Topics:
Harassment Laws: The definition of sexual harassment and quid pro quo.
Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).
Creating a happy work environment free from hostility and discomfort.
Reporting: What to do when employees witness or experience harassment.
Responding: How managers can identify and respond to prohibited conduct.
Attendees will be able to:
Identify the signs of Harassment and take steps to prevent it,
Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,
Involve the correct individuals in being made aware of the occurrence, and
Respond appropriately to the situation after it occurs.
This workshop is offered in two versions – management-only and staff-only.
 
Online Format—Workplace Professionalism is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff.
Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)

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					<div><p>For making a positive environment at work good communication is needed to be clear and direct. Encourage employees to voice ideas. Even if the idea may need some work, it's still important that everyone has their own opinion. Having some fun in the middle of work or a day vacation with colleagues can boost up their work. <br />Working without any pleasure can harm employees mental health. This can lead to a negative impact on your business. With so many benefits, creating a positive work environment should be an essential part of your ongoing corporate strategy. After all, it's one of the best ways to invest in your employees and make sure they can perform at their best.</p>
<p><b><i>Please Note, there is no Assessment available with this How to Create Positive Work Environment course. Learners can order the Course Completion Certificate right after completing the How to Create Positive Work Environment course.</i></b></p></div>
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				<h2>Learning Benefits:</h2>
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										<span>Get a deep understanding of the How to Create Positive Work Environment just in hours not years</span>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span> Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want </span>
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				<h2>Requirements</h2>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to any internet-enabled smart device.</span>
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				<h2>Why should I take this course?</h2>
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										<span>1 hour of on-demand video lectures and downloadable resources.</span>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
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										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 1: What Does a Positive Environment Look Like?	</strong></td>
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					<td>What Does a Positive Environment Look Like</td><td><span>🕐 00:18:00</span></td>
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					<td colspan="4"><strong>Module 2: What Can I Do?	</strong></td>
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					<td>What Can I Do</td><td><span>🕐 00:08:00</span></td>
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					<td colspan="4"><strong>Module 3: Effective Workplace Relationships	</strong></td>
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					<td>Effective Workplace Relationships</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 4: Problems Mitigation and Meeting Management</strong></td>
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					<td>Problems Mitigation and Meeting Management</td><td><span>🕐 00:09:00</span></td>
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Skill Up

Learning & Development

Office Skills & Productivity

Online Course Marketing

Online Course Creation

Mental Health At Work

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees

How to Create Positive Work Environment

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This course aims to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environments, and psychological environments.<br /><br />After the successful completion of the course, you will be able to learn about the following,<br /><br />
<p><strong>Workforce Management in Organizations:</strong></p>
<ul>
<li>Basic Concept &amp; Role of HR in Organization.</li>
<li>Job Design In Organization.</li>
</ul>
<p><strong>HR Strategies:</strong></p>
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<li>The Performance Management System.</li>
<li>The Performance Management Cycle.</li>
</ul>
<p><strong>Work Environment:</strong></p>
<ul>
<li>Communication framework.</li>
<li>Conflict Resolution.</li>
</ul>
<p><strong>Psychological Environment:</strong></p>
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<li>Employees wellbeing.</li>
<li>Employee Wellbeing Programme.</li>
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<div>By the end of this course, learners will be able to apply practical strategies to manage employees effectively, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</div>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1983"> <div> <p>The aim of this course is to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environment, and psychological environment. By the end of this course, learners will be able to apply practical strategies to effectively manage employees, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
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<li>HR Manager</li>
<li>Employee Relations Specialist</li>
<li>Diversity and Inclusion Manager</li>
<li>Training and Development Manager</li>
<li>Occupational Health and Safety Specialist</li>
<li>Compensation and Benefits Specialist</li>
<li>Talent Acquisition Manager</li>
<li>Organizational Development Consultant</li>
<li>Employee Engagement Specialist</li>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Master of Business Management (MBM)

Workplace Health & Safety

Diploma in Management Studies (DMS)

Human Resources Management

Institute of Leadership & Management (ILM)

Professional Certificate Course in Corporate Work Environment in London 2024

Crawley

QNUK Level 3 Award in Mental Health at Work (RQF) - Distance Learning
This course carries 8 UCAS Points 
The QNUK Level 3 Award in Mental Health at Work (RQF) is a comprehensive course designed to equip individuals with the skills and knowledge to promote positive mental health in the workplace. This course is delivered through a flexible distance learning format, allowing participants to complete the training at their own pace from the comfort of their home or office. It also attracts 8 UCAS points, providing added value for learners looking to enhance their professional qualifications and academic progression.

The course covers key concepts in mental health awareness, focusing on recognizing the signs of mental health issues in the workplace, providing initial support, and promoting mental well-being among colleagues. Learners will also explore strategies for reducing stigma, improving workplace culture, and understanding their role in mental health advocacy.

Participants will:
- Gain a thorough understanding of common mental health conditions and their impact on individuals and workplaces.
- Learn how to support colleagues experiencing mental health challenges and provide appropriate first-line responses.
- Develop skills to promote mental well-being and a supportive work environment.
- Understand the legal frameworks and responsibilities relating to mental health at work.

Upon successful completion of the course, learners will receive the QNUK Level 3 Award in Mental Health at Work (RQF) and earn 8 UCAS points. This qualification is invaluable for anyone seeking to enhance their ability to contribute to a mentally healthy workplace.

Self-paced distance learning (typically 8-10 hours of study)

QNUK Level 3 Award in Mental Health at Work (RQF) (valid for 3 years)

This course is suitable for individuals wanting to learn more or managers, supervisors, HR professionals, and any individual looking to support mental health initiatives in their workplace, or those seeking a foundational qualification in workplace mental health.

Comply Sense

Mental Health Awareness

Mental Health First Aid

Accredited Mental Health First Aid

This level 3 award training will equip you with all the tools you need to be able to understand, deal with and support people struggling with their wellness and/ or ill mental health. You will also gain 8 UCAS Points by attending this course. 

QNUK Level 3 Award in Mental Health in the Workplace (RQF) 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Good mental health is a cornerstone of productivity and positive workplace culture. It enables individuals to realize their full potential, contributing to their communities and workplaces. A comprehensive Mental Health Policy in an organization can foster an environment where employees feel valued and supported. Such policies typically include steps like promoting awareness, providing support services, and creating a safe space for open dialogue about mental health. Implementing these measures not only benefits the employees but also enhances the overall performance and resilience of the organization.</p>

Good mental health is a cornerstone of productivity and positive workplace culture. It enables individuals to realize their full potential, contributing to their communities and workplaces. A comprehensive Mental Health Policy in an organization can foster an environment where employees feel valued and supported. Such policies typically include steps like promoting awareness, providing support services, and creating a safe space for open dialogue about mental health. Implementing these measures not only benefits the employees but also enhances the overall performance and resilience of the organization.

Twig Services Ltd

Employee Engagement

Policy Development

Creating a 'Mental Health Policy at Work' Environment (Approved Online Training)

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