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Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Overview Use the very latest technology to design and optimise products or components through 2D or 3D rendering and boost your career potential. This Level 5 CAD Designer Training course will teach you how to set-up CAD (Computer-Aided Design) methods and take your designing skills to the next level. Engineering work and product design ordinarily make use of technically advanced planning practises, and this CAD training will ensure you are entirely up to date. You will be taught how to choose and utilise appropriate CAD software and work through conceptual designing by integrating detailed models into the planning and manufacturing processes. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 5 CAD Designer Training. It is available to all students, of all academic backgrounds. Requirements Our Level 5 CAD Designer Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum • CAD Module 01: Introduction to CAD Design • CAD Module 02: CAD Designer Career in the United Kingdom • CAD Module 03: Basics for CAD Design - Part 1: • CAD Module 04: Basics for CAD Design - Part 2: • CAD Module 05: 2D Shape in CAD • CAD Module 06: 3D Shape in CAD • CAD Module 07: Geometry and Modelling • CAD Module 08: Assemblies in CAD Design • CAD Module 09: Extrusion and Rotations • CAD Module 10: Blending Operations in CAD • CAD Module 11: Grids and Regular Polygons • CAD Module 12: Parameters in Civil Drawing • CAD Module 13: Introduction to AutoCAD • CAD Module 14: Introduction to T-Flex CAD • CAD Module 15: Introduction to SolidWorks • CAD Module 16: Introduction to FreeCAD • CAD Assignment - Level 5 CAD Designer Training