Name: Professional Certificate Course in Scrum Roles Events and Artifacts in London 2024
Price: 33 GBP
Availability: InStock

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This course delves into the intricate dynamics of consumer behavior within the vibrant domain of tourism and hospitality. It explores the psychology behind consumer choices and equips learners with insights into contemporary trends and adaptive strategies in this industry.
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<p>This course equips learners with insights into the intricate dynamics of consumer decision-making, theories guiding consumer behavior, and the evolving landscape of consumer trends within tourism and hospitality sectors. By examining adaptive strategies, students gain an understanding of agile business models tailored to meet consumer demands and market shifts.</p>
<p>After completing this course, you will be able to:</p>
<ul>
<li>Critically Analyse Consumer Behaviour.</li>
<li>Learn Theories of Consumer Behaviour such as:</li>
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<li>Theory of Reasoned Action.</li>
<li>Theory of Planned Behaviour.</li>
<li>Motivation-need Theory.</li>
<li>Impulse Buying.</li>
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<li>Analyse Contemporary Trends in Consumer Behaviour in the Tourism and Hospitality Industry.</li>
<li>Understand How Tourism and Hospitality Businesses Have Adapted to Changes in Consumer Behaviour.</li>
<li>Explore Agile Business Strategies in Tourism and Hospitality.</li>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2828"> <div> <p>"Consumer Behavior Principles in Tourism and Hospitality" explores how customer choices and preferences impact the industry. It covers consumer psychology, decision-making processes, and market trends shaping service offerings and experiences in tourism and hospitality sectors.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>The Principles of Consumer Behaviour in the Tourism and Hospitality Industry</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Consumer Behavior Principles in the tourism and hospitality industry </h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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<p>There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course.</p>
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
Â·          Hospitality Managers<br />Â·          Tourism Marketing Professionals<br />Â·          Tourism Industry Professionalism<br />Â·          Customer Experience Managers<br />Â·          Customer Experience Enhancement<br />Â·          Hospitality and Tourism Management Strategies<br />Â·          Market Researchers<br />Â·          Strategic Marketing Management Specialization<br />Â·          Marketing Analytics Specialization<br />Â·          International Marketing Specialization
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Online Course Marketing

Tourism Management

Hospitality & Catering

Business Studies

Hospitality Management

Hospitality & Tourism

Professional Certificate Course in Consumer Behavior Principles in the Tourism and Hospitality Industry in London 2024

General Admission

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<p>This course aims to explore the different types of customers and their behaviour, with a focus on B2B, B2C, and C2C contexts, as well as the impact of social influences on consumer intentions and behaviour. Additionally, the course will examine how consumer behaviour varies in different organizational and marketing contexts, providing students with a comprehensive understanding of the factors that influence consumer decision-making.</p>
<p>After the successful completion of the course, you will be able to learn about the following,</p>
<ul>
<li>What are the types of customers?</li>
<li>Consumer behaviour in B2B, B2C and C2C context.</li>
<li>Consumer behaviour in different organisational contexts.</li>
<li>Marketing Context in C2C vs B2C vs B2B.</li>
<li>Social influences on intentions and behaviour.</li>
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<div>This course aims to provide a comprehensive understanding of the various types of customers, consumer behaviour in different contexts (B2B, B2C, and C2C), the impact of social influences on consumer intentions and behavior, and the role of marketing context in C2C, B2C, and B2B settings.</div>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2182"> <div> <p>This course aims to provide a comprehensive understanding of the various types of customers, consumer behaviour in different contexts (B2B, B2C, and C2C), the impact of social influences on consumer intentions and behavior, and the role of marketing context in C2C, B2C, and B2B settings.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Consumer Behaviour In Different Organizational Contexts</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Consumer Behaviour In Different Organizational Contexts</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.<br /><br /></p>
<ul>
<li>Organizational Behaviour Analyst</li>
<li>Market Research Manager</li>
<li>B2B Marketing Specialist</li>
<li>Consumer Insights Consultant</li>
<li>Business Development Manager</li>
<li>Corporate Strategy Manager</li>
<li>Customer Experience Designer</li>
<li>Sales Operations Manager</li>
<li>Key Account Manager</li>
<li>Procurement Specialist</li>
</ul>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Master of Business Management (MBM)

Bachelor of Business Studies (BBS)

Diploma in Management Studies (DMS)

Business & Marketing

Professional Certificate Course in Consumer Behaviour in Different Organizational Contexts in London 2024

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The aim of this course is to provide learners with a comprehensive understanding of organizational system thinking and structure, including the principles and applications of systems thinking, its historical development, and its relevance in the workplace. <br /><br />After the successful completion of the course, you will be able to learn about the following,<br />
<ul>
<li>What are Organizational systems thinking?</li>
<li>What is Systems Thinking?</li>
<li>What is the History of Systems Thinking?</li>
<li>How is Systems Thinking helpful in the Workplace?</li>
<li>How can an organization Create a Systems-based Organization?</li>
<li>When Should We Use Systems Thinking?</li>
<li>What is the Leadership and Organizational Structure?</li>
<li>What Is an Organizational Structure?</li>
<li>Understanding of Key features of organizational structure.</li>
<li>Understanding an Organizational Structure.</li>
<li>What are the different types of organizational structures?</li>
<li>How an organization can Form an organization structure.</li>
<li>What are the Benefits of Organizational Structures?</li>
<li>What is the Leadership role in developing a Strategy?</li>
<li>How can leaders exercise their leadership power and influence?</li>
</ul>
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<p>This course will provide the learners to delve into the concept of organizational system thinking and structure. The module will examine the benefits of using systems thinking in organizational decision-making and explore how organizations can create a systems-based approach to management.</p>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1883"> <div> <p>The aim of this course is to provide learners with a comprehensive understanding of organizational system thinking and structure, including the principles and applications of systems thinking, its historical development, and its relevance in the workplace.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Organization System Thinking and Structure</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Understanding Organizational System Thinking and Structure</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br /><br />The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.<br />
<ul>
<li>Organizational Development Specialist</li>
<li>Leadership Development Specialist</li>
<li>Organizational Effectiveness Manager</li>
<li>Change Management Consultant</li>
<li>Systems Thinking Analyst</li>
<li>Organizational Behavior Analyst</li>
<li>Talent Management Consultant</li>
<li>Learning and Development Manager</li>
<li>Performance Improvement Analyst</li>
<li>Chief Operating Officer (COO)</li>
</ul>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Learning & Development

Online Course Creation

Professional Skills Course (PSC)

Institute of Leadership & Management (ILM)

Professional Certificate Course in Understanding Organization System Thinking and Structure in London 2024

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Welcome to the enlightening journey of 'Introduction to Global Healthcare Markets.' Throughout this course, you'll delve into the intricacies of the dynamic global healthcare landscape, unlocking insights and fostering a profound understanding of various facets of the industry:<br />After the successful completion of the course, you will be able to learn about the following,<br />
<ul>
<li>Understand the Global Healthcare Industry and its stakeholders' impact on its direction.</li>
<li>Explore primary markets shaping the diverse terrain of Global Healthcare.</li>
<li>Grasp complex Health Systems and intricate Health Financing mechanisms.</li>
<li>Identify ongoing Trends and Growth Potential in Global Healthcare.</li>
<li>Examine Technology and Innovation's transformative impact.</li>
<li>Analyze the influence of government policies on the healthcare industry.</li>
<li>Engage in the discourse on Challenges and Opportunities in Global Healthcare.</li>
<li>Evaluate International Cooperation's role in shaping the Healthcare Market.</li>
<li>Delve into Ethical and Social Implications within the Healthcare Industry.</li>
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<p>This course offers a comprehensive exploration of global health challenges, equipping participants with professional insights into healthcare systems, determinants of health, and cultural competencies. Students gain insights into international health principles, economic concepts in healthcare, and management theories relevant to the health and social care sectors, fostering a holistic understanding of the global health landscape.</p>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2813"> <div> <p>"Explore the dynamics of Global Healthcare Markets in this comprehensive introductory course, examining key factors, trends, and challenges shaping the international healthcare landscape."</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Introduction to Global Healthcare Markets</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Introduction to Global Healthcare Markets</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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<p>There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.</p>
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
<ul>
<ul>
<li>Medical students</li>
<li>Professionals in global health sectors</li>
<li>Individuals interested in healthcare market trends</li>
<li>Students pursuing courses in healthcare management or global health</li>
<li>Students studying international health or health policy</li>
<li>Those interested in understanding health systems, public policy, and health financing in low and middle-income countries</li>
</ul>
</ul>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
</div>
</div>
</div>
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<div>
<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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</div>
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<h5>Level</h5>
<p>Advanced</p>
</div>
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</div>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
</div>
</div>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
</div>
</div>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Global Markets

Global Health

Healthcare Marketing

Health Sciences Courses (HSC)

Professional Certificate Course in Introduction to Global Healthcare Markets in London 2024

<p>What percentage of employees stay with your company? Why do some of your staff occasionally leave? Weary of looking at and collecting CVs?</p><p>Don't worry if you are going through these challenging circumstances; you are in capable hands. With the help of the Talent Management Course, you may learn all there is to know about the topic in-depth and receive a free accredited certificate that you can use to demonstrate your success in the workplace.</p><p>This comprehensive personnel management course is designed to offer you a solid understanding of the relevant sector and your main responsibilities. You need a certain set of skills to succeed in your field of work in today's competitive environment. In this comprehensive training course, you will discover the most in-demand skills to begin your career as well as how to enhance your present knowledge and skills.</p><p><strong>At the end of the course, learners will be able to:</strong></p><ul><li>Become well-versed in talent management and the UK labor market.</li><li>Learn how to promote equality in the workplace and increase job flexibility.</li><li>Study the HR department's duties and functions.</li><li>Know how to make an effective action plan for the efficient operation of the HR department, including the ability to recognize the important phases in the recruitment and selection process</li><li>Hone your interviewing abilities and expertise to land the best talent for the suitable jobs by doing applicant interviews.</li><li>Become familiar with the foundational ideas behind brand management and employer branding.</li></ul><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p><strong>The CPD Certification Service (CPD UK</strong>) assures the <strong>Talent Management </strong>course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Talent management is the process of bringing on the right people and helping them realise their full potential while keeping organisational objectives in mind. This strategy is methodically planned and directed. As a result, the talent management process entails identifying talent gaps and open positions, sourcing for and onboarding the related characteristics, evolving them from within the system and growing skills needed training for expertise with a future-focused, and successfully engaging, retention and inspiring them to achieve long-term business goals.</strong></p><p><strong>Course Curriculum</strong></p><ul><li>Module 01. Introduction to Resourcing and Talent Management</li><li>Module 02. Resourcing and Talent Planning</li><li>Module 03. Talent Management and The Role of Recruiting</li><li>Module 04. Coaching, Training and Development</li><li>Module 05. Performance Management</li><li>Module 06. Benefits of Talent Management</li><li>Module 07. Planning Human Resources</li><li>Module 08. Job Analysis and Design</li><li>Module 09. Employer Branding</li><li>Module 10. Improvement Opportunities of Talent Management System</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><h2>
        
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                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>It applies to everyone who wishes to learn more about the best practices, fundamental ideas, and processes in resourcing and personnel management. There are no particular prerequisites for this course, which can be taken either full- or part-time.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The following professions are available as career options in this area:</p><ul><li>HR Manager (£18,000 to £50,000)</li><li>Recruitment Consultant ( £37,000 - £55,000)</li><li>HR Coordinator ( £20,000 - £27,000 )</li><li>HR Assistant (£18,000 to £28,000)</li><li>Human Resources Advisor ( £40,000 - £70,000)</li><li>Head of Talent &amp; HR (£70,000 - £100,000)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £89
        </p>
            <div> <p><strong>QLS Endorsed Certificate</strong></p><p>Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -</p><ul><li>Within the UK: £89</li><li>International: £89+ £10 (postal charge) = £99</li></ul><p><strong>CPD Certification Service Accredited Certification</strong></p><ul><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul> </div>

                        </div>

One Education

Talent Management - UK Certified Course

<p>In the modern world, where collaboration and synergy are paramount, mastering <strong>Team leader Skills: Developing Teamwork</strong> course is indispensable. This comprehensive Team leader Skills curriculum, spanning from understanding the essence of a team to navigating through conflicts and managing virtual teams, equips individuals with the acumen to lead effectively. The importance of team management cannot be overstated as organizations thrive on cohesive efforts towards common goals. Learning these Team leader skills not only enhances employability but also opens doors to lucrative opportunities in the UK job market.</p><p>Employers highly value candidates who exhibit adeptness in team leadership, offering competitive salaries commensurate with these skills. According to recent surveys, <strong>job postings requiring team management skills have seen a steady rise of 12% annually</strong>, indicating a growing demand in various sectors.</p><p>Moreover, mastering team leadership fosters a conducive work environment, boosts productivity, and enhances employee morale, thereby contributing significantly to organizational success.</p><p><strong>Key Features of Team leader Skills: Developing Teamwork Course:</strong></p><ul><li>Accredited, quality CPD training</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive Team leader Skills course with audio voiceover</li><li>Course material developed by qualified professionals</li><li>Self-paced learning accessible via laptop, tablet and smartphone</li><li>24/7 Learning assistance and tutor support</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum of Developing Teamwork</strong></p><p><strong>***Team leader Skills: Developing Teamwork***</strong></p><ul><li><strong>Module 01:</strong> Defining Team</li><li><strong>Module 02:</strong> Understanding Management and Leadership</li><li><strong>Module 03:</strong> Building High Performing Teams</li><li><strong>Module 04:</strong> Motivating Team Members</li><li><strong>Module 05:</strong> Talent Management</li><li><strong>Module 06:</strong> Stress Management and Mental Health</li><li><strong>Module 07:</strong> Succession Planning</li><li><strong>Module 08:</strong> Communication Skills</li><li><strong>Module 09:</strong> Negotiation Techniques</li><li><strong>Module 10:</strong> Managing Change</li><li><strong>Module 11:</strong> Managing Time</li><li><strong>Module 12:</strong> Managing Conflict</li><li><strong>Module 13: </strong>Risk Management Process</li><li><strong>Module 14:</strong> Managing Virtual Teams</li></ul><p><strong>Learning Outcomes</strong></p><p>By the end of the Team leader Skills: Developing Teamwork course, learners will be able to:</p><ul><li>Create an inclusive working environment that encourages collaboration</li><li>Understand the importance of teamwork for generating ideas and solutions</li><li>Manage team behaviour and monitor team performance effectively</li><li>Build positive and nurturing working relationships with each team member</li><li>Put together a strong team and create the foundations for high performance</li><li>Overcome conflict and other teamwork challenges professionally and competently</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Team leader Skills: Developing Teamwork Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Team leader Skills.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Team leader Skills: Developing Teamwork Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Team leader Skills: Developing Teamwork Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the Team leader Skills: Developing Teamwork course, there will be an online assessment, which you will need to pass to complete the Team leader Skills: Developing Teamwork course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        2 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Team leader Skills: Developing Teamwork Course can be taken by anyone who wants to understand more about the topic. With the aid of this Team leader Skills: Developing Teamwork course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Team leader Skills: Developing Teamwork Course is ideal for:</p><ul><li>Professionals aspiring to lead and manage teams effectively.</li><li>Individuals seeking to enhance their leadership and managerial skills.</li><li>Those aiming to excel in talent management and team development roles.</li><li>Employees interested in advancing their careers in team leadership.</li><li>Anyone looking to improve their communication and conflict resolution abilities in a team setting.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Team leader Skills: Developing Teamwork Course. You just need to have an interest in Team leader Skills: Developing Teamwork Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Team leader Skills: Developing Teamwork Course you will have a variety of careers to choose from. The following job sectors of Team leader Skills: Developing Teamwork Course are:</p><ul><li>HR Manager - £30K to 50K/year.</li><li>Project Manager - £35K to 60K/year.</li><li>Operations Manager - £40K to 70K/year.</li><li>Team Leader - £25K to 40K/year.</li><li>Business Development Manager - £30K to 50K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Team leader Skills: Developing Teamwork Course

<p><strong>***Business START UP***</strong></p><p>With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This <strong>Business START UP</strong> course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea.</p><p>This <strong>Business START UP</strong> course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a <strong>business start-up</strong>, as well as knowledge of the first steps in <strong> Business START UP</strong>, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Business START UP</strong> course, you will be able to:</p><ul><li>Understand the steps for a business start-up.</li><li>Understand what is required of you to start your own business.</li><li>Polish your business idea.</li><li>Build your competitive advantages.</li><li>Increase self-awareness and aid personal development.</li><li>Develop a Start-up Business Plan.</li></ul><p><strong>Why Choose Business START UP Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Business START UP Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Business START UP course.</li></ul><p><strong>Other courses are included with Business START UP Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Business START UP</li><li><strong>Course 02: </strong>Level 5 Diploma in Risk Management Course</li><li><strong>Course 03: </strong>Level 7 Business Management Course</li></ul><p><strong>***Others Included in this Business START UP Bundle Course</strong></p><ul><li><strong>Free 3 PDF Certificate</strong></li><li><strong>Access to Content - Lifetime<br /></strong></li><li><strong>Exam Fee - Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p><strong>***Business START UP***</strong></p><p>Detailed course curriculum of the Business START UP Course:</p><p><strong>Module 1: Fundamental Steps for a Business Start-up</strong></p><ul><li>Basic Requirements of an Entrepreneur</li><li>Identify the Type and Field of Business that is More Suitable for You</li><li>Identify Your Skills and Creativity Related to New Business Opportunities</li><li>Analyse the Commercial Potential of a Business Opportunity</li></ul><p><strong>Module 2: Strategic Thinking about New Business</strong></p><ul><li>Solving a Problem</li><li>Beating the Deadlines</li><li>Finding Products in Short Supply</li><li>Opportunities Created by News or Events</li><li>Investigating the Internet</li><li>Thinking Start-to-finish</li><li>Niche Strategies</li><li>Demographic Trends</li><li>Rethink Assumptions</li></ul><p><strong>Module 3: The Best Business Ideas for You</strong></p><ul><li>Case Study</li><li>Screen Your Ideas List</li><li>Field Study</li><li>SWOT Analysis</li></ul><p><strong>Module 4: Developing a Start-up Business Plan</strong></p><ul><li>Introduction of Start-up Business Plan</li><li>Executive Summary</li><li>Company Description</li><li>Products &amp; Services</li><li>Marketing Plan</li><li>Operational Plan</li><li>Management &amp; Organisation</li><li>Startup Expenses &amp; Capitalization</li><li>Financial Plan</li></ul><p>--------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Business START UP</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Business START UP</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Business START UP</strong></p><p>This Business START UP course is ideal for anyone who wants to start up his own business.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Business START UP</strong></p><p>There are <strong>no specific</strong> requirements for this Business START UP course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this Business START UP course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Business START UP</strong></p><p>Upon successful completion of this Business START UP course, you may choose to become a:</p><ul><li>Business Owner</li><li>Entrepreneur</li><li>Business Analyst</li><li>Business and Enterprise Advisor</li><li>Business Development Executive</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Online Business

Business Plan

Trainers Course

Business START UP Online

<p>With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This <strong>Creating a Business Start-Up</strong> course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea.</p><p>This <strong>Creating a Business Start-Up</strong> course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of astart-up, as well as knowledge of the first steps in Start-Up, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Creating a Business Start-Up</strong> course, you will be able to:</p><ul><li>Understand the steps for a business start-up.</li><li>Understand what is required of you to start your own business.</li><li>Polish your business idea.</li><li>Build your competitive advantages.</li><li>Increase self-awareness and aid personal development.</li><li>Develop a Start-up Business Plan.</li></ul><p><strong>Why Choose Creating a Business Start-Up Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Creating a Business Start-Up Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Creating a Business Start-Up course.</li></ul><p><strong>Other courses are included with Creating a Business Start-Up Course</strong></p><ul><li><strong>Course 01: </strong>Creating a Business Start-Up</li><li><strong>Course 02: </strong>Level 7 Business Management Course</li><li><strong>Course 03: </strong>Level 7 Diploma in Leadership and Management Course</li></ul><p><strong>***Others Included in this Creating a Business Start-Up Course</strong></p><ul><li><strong>Free 3 PDF Certificate</strong></li><li><strong>Access to Content - Lifetime<br /></strong></li><li><strong>Exam Fee - Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p><strong>***Creating a Business Start-Up***</strong></p><p>Detailed course curriculum</p><p><strong>Module 1: Fundamental Steps for a Business Start-up</strong></p><ul><li>Basic Requirements of an Entrepreneur</li><li>Identify the Type and Field of Business that is More Suitable for You</li><li>Identify Your Skills and Creativity Related to New Business Opportunities</li><li>Analyse the Commercial Potential of a Business Opportunity</li></ul><p><strong>Module 2: Strategic Thinking about New Business</strong></p><ul><li>Solving a Problem</li><li>Beating the Deadlines</li><li>Finding Products in Short Supply</li><li>Opportunities Created by News or Events</li><li>Investigating the Internet</li><li>Thinking Start-to-finish</li><li>Niche Strategies</li><li>Demographic Trends</li><li>Rethink Assumptions</li></ul><p><strong>Module 3: The Best Business Ideas for You</strong></p><ul><li>Case Study</li><li>Screen Your Ideas List</li><li>Field Study</li><li>SWOT Analysis</li></ul><p><strong>Module 4: Developing a Start-up Business Plan</strong></p><ul><li>Introduction of Start-up Business Plan</li><li>Executive Summary</li><li>Company Description</li><li>Products &amp; Services</li><li>Marketing Plan</li><li>Operational Plan</li><li>Management &amp; Organisation</li><li>Startup Expenses &amp; Capitalization</li><li>Financial Plan</li></ul><p>--------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Creating a Business Start-Up</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Creating a Business Start-Up</strong></p><p>This course is ideal for anyone who wants to start up his own business.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Creating a Business Start-Up</strong></p><p>There are <strong>no specific</strong> requirements for this Creating a Business Start-Up course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Creating a Business Start-Up</strong></p><p>Upon successful completion of this course, you may choose to become a:</p><ul><li>Business Owner</li><li>Entrepreneur</li><li>Business Analyst</li><li>Business and Enterprise Advisor</li><li>Business Development Executive</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Finance Cert & Exam Prep

Coaching & Consulting Business

Creating a Business Start-Up - Course

<p dir="ltr" fr-original-style="" id="isPasted" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">This pair of connected sessions is about <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">effective classroom behaviour for all teachers who want to refresh and deepen their skills and understanding in this vital area.</strong> The sessions will be based on Patrick Garton&#39;s well received book &#39;Understanding and Developing Positive Behaviours in Schools&rsquo; part of the acclaimed series of Essential Guides for Early Career Teachers&#39; and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">all participants will receive a copy of the book when they book.</strong></span></p><p dir="ltr" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">These sessions will offer key psychological insights into the factors that lie behind different behaviours as well as practical approaches that you will be able to implement immediately. The sessions will help you understand and manage your own behaviours as well as those of the children and young people you teach. You will gain useful approaches to working successfully with whole groups as well as individual pupils.</span></p><p dir="ltr" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">We have designed this course to provide participants with the opportunity to reflect on and implement different approaches during the two week gap between each session. The final 30 minutes of the second session will include a live Q&amp;A session for participants to ask questions directly. Participants will therefore gain most from the course if they attend both sessions.</span></p><p dir="ltr" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This pair of sessions is ideal for Early Career Teachers and all teachers looking to refresh their thinking about behaviour.</strong></span></p><p dir="ltr" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dates for the sessions are&nbsp;</strong></span></p><p dir="ltr" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">Monday 16th January 2023 &nbsp;4.00 - 5.00 pm</span><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">&nbsp;</span><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">and&nbsp;</span></p><p dir="ltr" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">Monday 30th January 2023&nbsp;</span><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">&nbsp;</span><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">4.00 - 5.30 pm.&nbsp;</span><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">To gain the most from this course participants should attend both sessions.</span></p><p dir="ltr" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;">Cost &pound;35 per person and includes a copy of &#39;Understanding and Developing Positive Behaviours in Schools&rsquo; by Patrick Garton</span></p><p dir="ltr" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Previous participants in this programme said:</strong></span></p><p dir="ltr" fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;Very informative, with proactive solutions to use, with the meaning behind them explained well.&rsquo;</em></span></p><p dir="ltr" fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;Clear, concise and very useful, thankyou.&rsquo;</em></span></p><p dir="ltr" fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;Good in depth breakdown of different kinds of challenging behaviour with specific, appropriate strategies.&rsquo;</em></span></p><p dir="ltr" fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;Excellent training. A group of us from my school are on this course and it&#39;s great because we can now discuss as a group with other members of staff,&rsquo;</em></span></p><p dir="ltr" fr-original-style="" id="isPasted" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reviews of Patrick&rsquo;s book:</strong></span></p><p dir="ltr" fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This is a gem of a book. It demystifies behaviour management in the classroom through a series of reading, reflection and practical tasks, supplemented with case studies, which walk the reader through the theory and practice of positive behaviour management in a way which is entirely accessible and engaging. An essential read for any early career teacher.</em></span></p><p dir="ltr" fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Rachael Warwick, Executive Headteacher, Ridgeway Education Trust and ASCL President 2020-21</em></span></p><p dir="ltr" fr-original-style="text-align: center;" id="isPasted" style="text-align: center; font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">If only this essential guide had been available when I was an Early Career Teacher, it would have prevented me from falling into the many pit-falls I found myself in. Patrick offers a wealth of practical advice and guidance for developing positive behaviour in both primary and secondary schools. His experience of working with colleagues at all ages and stages of their career has been collated in this easy-to-read guidebook bursting with ideas and advice.</em></span></p><p dir="ltr" fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color:#000000;" style="color: rgb(0, 0, 0); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Tracey Smith, University of Buckingham</em></span></p>

OTSA

Teacher Training

Join Patrick Garton for a pair of connected session about effective classroom behaviour. This is for all teachers who want to refresh and deepen their skills and understanding in this vital area.

Understanding and Developing Positive Behaviours in the classroom

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<p>This Professional Certificate Course in Scrum Roles, Events, and Artifacts offers a comprehensive understanding of the Scrum framework. Learn to navigate key components, manage user stories, and conduct effective sprint planning and reviews. Gain insights into Scrum Master and Product Owner roles, address common challenges, and explore Scrum's applicability across diverse project types. Additionally, delve into "Agile Project Management with Kanban," discovering Kanban's framework, visualizing work, managing flow, and implementing continuous improvement strategies.<br /><br />After the successful completion of the course, you will be able to learn about the following,</p>
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<li>Understand the Scrum framework and its key components, including sprints, product backlog, and daily standup meetings.</li>
<li>Learn how to create and prioritize user stories and plan sprints.</li>
<li>Understand the role of the Scrum Master in facilitating the Scrum process and removing obstacles.</li>
<li>Understand the role of the Product Owner in managing the product backlog and ensuring stakeholder needs are met.</li>
<li>Learn how to conduct effective sprint planning, sprint reviews, and retrospectives.</li>
<li>Identify common challenges in implementing Scrum and strategies for addressing them.</li>
<li>Understand how Scrum can be used in different types of projects, such as software development and marketing campaigns.</li>
<li>Agile Project Management with Kanban":</li>
<li>Understand the Kanban framework and how it differs from Scrum.</li>
<li>Learn how to visualize and manage work using a Kanban board.</li>
<li>Identify different types of work items and how to prioritize them using Kanban.</li>
<li>Understand the importance of limiting work in progress and how to implement pull-based workflow.</li>
<li>Learn how to manage flow and identify bottlenecks using Kanban metrics.</li>
<li>Understand how to continuously improve the Kanban process through regular review and adaptation.</li>
<li>Identify common challenges in implementing Kanban and strategies for addressing them.</li>
<li>Understand how Kanban can be used in different types of projects, such as software development and service delivery.</li>
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<p>This Professional Certificate Course in Scrum Roles, Events, and Artifacts provides a comprehensive grasp of the Scrum framework. Explore key components, including sprints and product backlog, and master user story creation and sprint planning. Gain insights into Scrum Master and Product Owner roles, and enhance skills in facilitating Scrum processes. Learn to conduct effective sprint events and address common implementation challenges. Additionally, delve into "Agile Project Management with Kanban," understanding the Kanban framework, visualizing work, and implementing pull-based workflows for continuous improvement in various project contexts.</p>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2784"> <div> <p>This Professional Certificate Course in Scrum Roles, Events, and Artifacts provides a comprehensive understanding of Scrum framework components. Learn to plan and execute sprints, prioritize user stories, and explore the vital roles of Scrum Master and Product Owner. Master effective sprint planning, reviews, and retrospectives, while addressing common Scrum implementation challenges. Additionally, gain insights into applying Scrum across various projects and explore Agile Project Management with Kanban, understanding its framework, visualization techniques, and continuous improvement strategies. </p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Scrum Roles, Events and Artifacts</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Scrum Roles, Events And Artifacts</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
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<li>Project Managers</li>
<li>Scrum Masters</li>
<li>Product Owners</li>
<li>Agile Practitioners</li>
<li>Team Leads</li>
<li>Business Analysts</li>
<li>Software Developers</li>
<li>Marketing Professionals</li>
<li>Service Delivery Managers</li>
<li>IT Professionals</li>
<li>Those Seeking Scrum Knowledge</li>
<li>Project Team Members</li>
<li>Individuals in Agile Environments</li>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<p>3 CPD Hours</p>
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<p>Advanced</p>
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<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<p>Our fees are low and easy to pay online.</p>
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Certified ScrumMaster (CSM)

Certified SAFe Agilist

Certified Scrum Product Owner (CSPO)

Scrum

Scrum Master Professional Certificate (SMPC)

Professional Scrum Master (PSM)

Professional Certificate Course in Scrum Roles Events and Artifacts in London 2024

<p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 46, 57);">When it comes to designing our dream future, there are a few &nbsp;aspects to be considered...</p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);">Firstly, amongst the chaos, how often do we actually create space to think about what we genuinely want for ourselves?</p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);">And then when we do, are they our own desires, or someone else&#39;s?</p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Vision boards help you to gain clarity</strong>&nbsp;on what you truly want from life</p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);">I will teach you to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">connect&nbsp;</strong>back in with your&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">core values,&nbsp;</strong>an overview behind&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">manifestation</strong>&nbsp;and how our early life experiences may have impacted us now (positively and negatively).</p><ul style="color: rgb(37, 46, 57); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><li fr-original-style="" style="box-sizing: border-box;">Experience a short meditation to clear and open the mind</li><li fr-original-style="" style="box-sizing: border-box;">Identify your big dreams and goals, your values and how this aligns with your identity and purpose.</li><li fr-original-style="" style="box-sizing: border-box;">Create your unique vision board from scratch.</li></ul><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);">The Workshop will be a hybrid of meditation, fun and networking helping you to connect back in with who you truly are, your centre of creativity, and visualise your dream life.</p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);">This is for you if you say yes to one or more of the following:</p><ul style="color: rgb(37, 46, 57); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><li fr-original-style="" style="box-sizing: border-box;">you are ready to explore what you want from life</li><li fr-original-style="" style="box-sizing: border-box;">you feel stuck and uninspired</li><li fr-original-style="" style="box-sizing: border-box;">you have a vision, but you want to have a daily reminder of your dreams and goals</li><li fr-original-style="" style="box-sizing: border-box;">you want to manifest your vision or dream life quicker</li><li fr-original-style="" style="box-sizing: border-box;">you would like to passionately connect with your goals and dreams</li><li fr-original-style="" style="box-sizing: border-box;">you would like to connect with your sacral chakra and instil some creativity into your energy</li></ul><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Are you ready to create the life that lights you up?</strong></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resources required:</strong></em><em fr-original-style="" style="box-sizing: border-box;">&nbsp;</em></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">Everyone: Notepad + pen, quiet space for reflection.&nbsp;</em></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">If you know you definitely want to create your Vision Board on your Computer, then please come ready with access to Microsoft word or Canva. &nbsp;</em></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">Otherwise (and this is my favourite way to start a vision board experience), you will also need;</em></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">Access to images that you can cut out. &nbsp;Here are some ideas on building your portfolio of images:</em></p><ul style="color: rgb(37, 46, 57); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">buy your favourite magazine/ ask around your friends/ family if you can have it rather than being thrown away</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">local supermarkets that offer their free magazine</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">travel agents&nbsp;</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">keep hold of local magazines/ newspapers/ flyers dropped through the door</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">photos that you don&#39;t mind cutting up</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">celebratory cards</em></li></ul><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">Please also have access to A3 card (you can buy these from craft stores) ; scissors, glue.</em></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">You can go super creative here as much as you would like; feathers, sparkle. you could even connect with the outdoors if you know how to preseve your items.&nbsp;</em></p>

Sinéad Robertson

Personal Development

Mindfulness

Life Coaching

Manifestation & Law of Attraction

Meditation

Creative Therapy

𝐃𝐢𝐝 𝐘𝐨𝐮 𝐤𝐧𝐨𝐰?
😍Vision Boards improves your chance of success! 
Here's just a few benefits from the process of vision boarding ⤵️
🔸 Helps you to connect with what you truly want from life;
🔸 Shift your mindset;
🔸 Provides a tool to align and focus your goals
And are a great opportunity to meet new and like minded people!
I'm looking forward to hosting this vision board workshop with you.  
🙏🏻Give me a shout if you have any questions.

Design your Dream Life Vision Board

Transform your relationship with nature through the Wild Finca Online Rewilding Retreat. Over the course of two weeks, embark on a journey designed to deepen your understanding of the natural world, inspire personal growth, and provide practical steps for integrating rewilding practices into your daily life. Be among the first to experience this unique and innovative retreat. With limited spots available, don’t miss the opportunity to embrace a harmonious lifestyle with nature. Begin your journey towards a more connected existence today.

Wild Finca Online Rewilding Retreat
Our intention for the Wild Finca Online Rewilding Retreat is to help you strengthen your connection with nature. We achieve this by enhancing your knowledge of the natural world and offering both inspiration and practical suggestions on how to incorporate the concept of ‘Rewilding’ into your own life.
Course Structure:

Week 1

Session 1: Introduction to Wild Finca Habitats
Date & Time: Wednesday 2nd October (9pm CET)
- LIVE with mini film inserts (an intro to the different habitats we have here, and a Q&A about habitats near to you)
Pre-recorded Mini Film:
- Introduction to the different habitats at Wild Finca.
- Visual tour showcasing various ecosystems.
Live Component:
- Q&A session about habitats near you. Participants can share information and ask questions about their local environments.
Objectives:
- Understand the variety of habitats at Wild Finca.
- Learn to identify and appreciate your local habitats.


Session 2: Wildlife at Wild Finca
Date & Time: Friday 4th October (9pm CET)
- LIVE with mini film inserts (the wildlife we have here, migration and local fauna)
Pre-recorded Mini Film:
- Presentation on the wildlife at Wild Finca.
- Focus on both migratory species and local fauna, highlighting unique behaviors and adaptations.
Live Component:
- Interactive discussion on wildlife spotting tips and ethical wildlife observation.
Objectives:
- Gain knowledge about the diverse wildlife at Wild Finca.
- Develop skills for observing and identifying your local wildlife.


Session 3: Agri-Rewilding Process
Date & Time: Sunday 6th October (9pm CET)
- LIVE with mini film inserts (agriwilding, the livestock we use and why)
Pre-recorded Mini Film:
- Overview of Wild Finca's agri-rewilding process.
- Step-by-step guide on how rewilding practices are applied to agricultural land.
Live Component:
- Q&A session on implementing rewilding techniques.
Objectives:
- Understand the principles of agri-rewilding.
- Learn practical steps to incorporate rewilding into your own life


Week 2

Session 4: The Importance of Plants
Date & Time: Wednesday 9th October (9pm CET)
- LIVE with mini film inserts (the importance of plants)
Pre-recorded Mini Film:
- Exploration of the vital role plants play in ecosystems.
- Highlighting key plant species at Wild Finca and their ecological significance.
Live Component:
- Discussion on native vs. invasive plants and how to promote native plant growth.
Objectives:
- Recognize the importance of plant diversity.
- Learn to identify and support native plant species.


Session 5: Applying Wild Finca Rewilding Knowledge
Date & Time: Friday 11th October (9pm CET)
- LIVE with mini film inserts (what can you do? How can you apply this to your life?)
Pre-recorded Mini Film:
- Practical ways to apply rewilding principles to everyday life.
- Tips on creating wildlife-friendly spaces in urban and rural settings.
Live Component:
- Workshop on designing personal rewilding projects and sharing ideas.
Objectives:
- Empower participants to implement rewilding practices at home.
- Foster a community of rewilding enthusiasts.


Session 6: Treasure Hunt Review and Closing
Date & Time: BONUS session Sunday 13th of October (9pm CET)
- LIVE a review of everyones Treasure Hunt (NB You will recieve the Treasure Hunt on Sunday 29th of September. The Treasure Hunt is specifically designed to get you outside and engaging directly with the natural world, as well as creating opportunities to put your learning into practice). 
Activity:
- Treasure Hunt: Participants will receive a list of items to find over the two-week period. Items may include specific plants, animal tracks, insects, etc.
Live Component:
- Review of Treasure Hunt findings.
- Identification and discussion of items found.
- Closing remarks and feedback session.
Objectives:
- Encourage hands-on engagement with nature.
- Provide a fun and interactive way to reinforce learning.
By the end of the retreat, you'll not only have deepened your connection with nature but also gained actionable insights to bring the spirit of rewilding into your own environment.
PLUS
A Wild Finca Guide PDF to support your learning (we will send this to you when you register for the course).
Access to ‘Notes from Wild Finca’ our 2021 monthly film series (this will also be sent on registration).
And, for the duration of the course, be a part of an optional WFORR WhatsApp group so that the community can share Treasure Hunt updates, and get help with ID and any other questions that might pop up over the course (this will start September the 30th and be active for the two week course duration).
A map of Wild Finca (you will receive this on Tuesday 1st of October).
If you are unable to attend the LIVE sessions, they will all be recorded for you to catch up at your own convenience. All recordings and access to ‘Notes from Wild Finca’ will be available until Sunday 3rd of November. 



Wild Finca Online Rewilding Retreat

Nature Therapy

Wilderness Survival

Wild Camping

Forest Therapy

Ecotherapy

Transform your relationship with nature through the Wild Finca Online Rewilding Retreat. Over the course of two weeks, embark on a journey designed to deepen your understanding of the natural world, inspire personal growth, and provide practical steps for integrating rewilding practices into your daily life. Be among the first to experience this unique and innovative retreat. With limited spots available, don’t miss the opportunity to embrace a harmonious lifestyle with nature. Begin your journey towards a more connected existence today.

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is the workshop about?</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Acceptance and Commitment Therapy (ACT) is a distinctive empirically-based psychological intervention that uses acceptance and mindfulness strategies, alongside commitment and behavior change techniques. A key objective is to work with the client to increase psychological flexibility. This focus on flexibility involves helping the client contact the present moment fully as a conscious human being.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">As part of the &#39;Third Wave&#39; of psychological therapies, ACT is not simply about overcoming pain or fighting emotions; but rather focuses on embracing life and experiencing everything it has to offer. Rather than suppress or avoid psychological experiences, ACT is based on the idea that acceptance and mindfulness can be more productive responses to the ups and down of life.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will the workshop cover? (indicative)</strong></p><ol style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></li><li fr-original-style="" style="box-sizing: border-box;">Foundations of ACT as a Third Wave therapy</li><li fr-original-style="" style="box-sizing: border-box;">Core Ideas in ACT - Accept, Choose, Take Action</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Model of Psychological Flexibility</strong></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Acceptance</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Cognitive Defusion</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Being Present</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Self as Context</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Values</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Committed Action</em></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Practical Techniques in ACT</strong></li><li fr-original-style="" style="box-sizing: border-box;">- Metaphors</li><li fr-original-style="" style="box-sizing: border-box;">- Acceptance Activities</li><li fr-original-style="" style="box-sizing: border-box;">- Values exploration</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Case Study</strong></li><li fr-original-style="" style="box-sizing: border-box;">Application of ACT to ourselves as therapists</li><li fr-original-style="" style="box-sizing: border-box;">Contemporary applications, research and limitations of ACT</li><li fr-original-style="" style="box-sizing: border-box;">Summary</li></ol><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will the workshop be develivered?</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Using a combination of interactive examples, case studies, video, exposition and small group work, the workshop will seek to engage attendees fully. A full set of the slides and anonymised audiences responses will be available to all delegates free of charge after the workshop.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should attend?</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This workshop is aimed at therapists, counsellors, advisers, educationalists, health care workers, social workers and students in these areas. It is particularly useful for counsellors who do not normally work within an Acceptance and Commitment model but want to explore tried and tested techniques. Similarly, counsellors and therapists working within this tradition are likely to find this workshop a useful refresher in the latest approaches. It is also suitable for anyone with an interest in contemporary practice in this area.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delegate comment from this series</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">"An amazing training so much content in a short space of time and at that incredibly easy to follow and take all in."</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What have previous delegates said about previous workshops (webinar and F2F?)</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">"Educational", "Enjoyable"," Helpful", Excellent", "Informative", "Insightful"</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">"Thoroughly enjoyed today&#39;s workshop. Most definitely learned a lot" "Brilliant" "Really helpful day""Very enjoyable and well presented""Lot&#39;s to think about and take back to practice" "Excellent - varied and comfortable". "Excellent workshop. Enjoyed all areas"</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resources</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">A full set of slides with extensive clickable links to online resources, is sent free to all delegates after the event. This also includes references to key sources.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">A CPD Certificate of Attendance confirming 2 hours skills CPD is available free on request to all delegates who attend.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Facilitator</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Professor Patrick McGhee is a CBT therapist, psychologist and UK National Teaching Fellow. Educated at the universities of Glasgow and Oxford, he has completed CPD programmes at Harvard Business School and Ashridge. In 2017 he was a Visiting Fellow/Scholar at the universities of Cornell, Yale and MIT in the USA. He has taught, researched or practised in psychology and therapy for 30 years. His first post was a Research Fellow in Psychiatry and Psychology at St George&#39;s Hospital Medical School, University of London. He is the author of Thinking Psychologically (Palgrave) and co-editor of Accounting for Relationships (Methuen). He is an occasional columnist for the Guardian, the BBC and the Times Higher. He currently works in private practice in Greater Manchester and Lancashire. He has full accreditation from the British Association for Behavioural and Cognitive Psychotherapists.</p>

Practical CBT

Psychological Wellbeing Practitioner

Cognitive Behavioural Therapy (CBT)

Therapist

Acceptance & Commitment Therapy

Psychological Skills

Acceptance and Commitment Therapy (ACT) - A Practical Introduction

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/the-soul-shed/fd715e28-b008-42aa-90c3-52b7e0a88bd7/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">On a Sunday close to the New Moon each lunar cycle, I&#39;m offering space for us to gather and for you to reconnect with your intuitive guidence in gentle restorative community. <br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This space is for you if&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You&#39;re longing for spaciousness</li><li fr-original-style="" style="box-sizing: border-box;">Your whole &nbsp;system would appreciate the sense of a deep opening sigh</li><li fr-original-style="" style="box-sizing: border-box;">You know somewhere calling from within that Self Care has to be a priority</li><li fr-original-style="" style="box-sizing: border-box;">You are curious about learning intuitive creative practice that can restore a sense of balance, inner calm, and a sense of renewed capacity to play your part in life unfolding.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">You&#39;d welcome an hour on a Sunday of relaxing restorative connection.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/the-soul-shed/c6e2a8f2-d1fd-43ba-814d-5b23c927b6f9/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will have a series of invitations to&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Be with your breath in ways that make you feel powerfully connected to yourself and your lifeforce.</li><li fr-original-style="" style="box-sizing: border-box;">Come to know yourself as three centred: full of instinctual knowing, heart connections, and an open curious mind.</li><li fr-original-style="" style="box-sizing: border-box;">Connect with imagery that speaks deeply to how you are feeling, and learn the wisdom it has to share with you.</li><li fr-original-style="" style="box-sizing: border-box;">Explore photos you have taken in your own square mile of location to experience a deeper sense of belonging to place.</li><li fr-original-style="" style="box-sizing: border-box;">Journal to find new ways of expressing ideas that emerge in these session.</li><li fr-original-style="" style="box-sizing: border-box;">Meet others on a journey of self-discovery</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/the-soul-shed/e7785701-8274-46e0-821b-01a7820419e6/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If this appeals, I very much look forward to seeing you !</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dates and themes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 10th March - Emergence &nbsp;-Being with your lifeforce</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 7th April &nbsp;- Mandala -Healing &nbsp;patterns in nature &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 12th May - &nbsp;Belonging - Witnessing Trees</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 9th June - A quiet inner voice - encircling an image</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 7th July - encounters and initiations - equanimity</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 4th August - deep in the woods -keeping faith</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 1st September - Arrival of the pioneer </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 6th October</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sunday 3rd November</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>


On a Sunday close to the New Moon each lunar cycle, I'm offering space for us to gather and for you to reconnect with your intuitive guidence in gentle restorative community. This space is for you if
You're longing for spaciousness
Your whole system would appreciate the sense of a deep opening sigh
You know somewhere calling from within that Self Care has to be a priority
You are curious about learning intuitive creative practice that can restore a sense of balance, inner calm, and a sense of renewed capacity to play your part in life unfolding.
You'd welcome an hour on a Sunday of relaxing restorative connection.

You will have a series of invitations to 
Be with your breath in ways that make you feel powerfully connected to yourself and your lifeforce.
Come to know yourself as three centred: full of instinctual knowing, heart connections, and an open curious mind.
Connect with imagery that speaks deeply to how you are feeling, and learn the wisdom it has to share with you.
Explore photos you have taken in your own square mile of location to experience a deeper sense of belonging to place.
Journal to find new ways of expressing ideas that emerge in these session.
Meet others on a journey of self-discovery

If this appeals, I very much look forward to seeing you !


Dates and themes:
Sunday 10th March - Emergence -Being with your lifeforce
Sunday 7th April - Mandala -Healing patterns in nature 
Sunday 12th May - Belonging - Witnessing Trees
Sunday 9th June - A quiet inner voice - encircling an image
Sunday 7th July - encounters and initiations - equanimity
Sunday 4th August - deep in the woods -keeping faith
Sunday 1st September - Arrival of the pioneer 
Sunday 6th October
Sunday 3rd November







The Soul Shed

Time and space  for you to reconnect with your intuitive guidence in gentle restorative community.


Sunday Openings at The Soul Shed

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Be it a career change, an exciting new hobby, perfecting existing skills or simply enhancing professional employment prospects&ndash; we help you unlock creativity through our industry aligned all-encompassing Graphic Design Course.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">" Having done my level 1 and level 2 in graphic design, I felt that I still had gaps in my knowledge and I wasn&#39;t comfortable with what I knew. I signed up with Blue Sky Graphics and I am really glad I did. I am definitely better now than when I started and this is all thanks to my tutor and Blue Sky Graphics 🙂 "</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-id="a1c66d1" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="a6cdb97" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="adfa4f2" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A Comprehensive Advanced Course</strong></p></div><div data-id="8058df1" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The graphic design course is a structured academic and industry aligned advanced course suitable for complete beginners, intermediates or those wanting to improve their existing skill set. The graphic design course is comprehensive and through our teaching methodology is designed to train participants to become professional Graphic Designers. There is an emphasis on corporate illustration, composition, painting and logos as well as advertisement designs while focusing on vectors, lines, features, shapes, and spaces. All this will be integrated into how graphic elements are printed after they are processed in graphic design software for the purpose of visually illustrating emotions and messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">During the course you will be exposed to:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">advertisements, magazines, newspapers, corporate graphic designs particular to company cultures and brand identity, stationery, letterheads, business cards, logos, books, packaging and much more.</strong></p></div><div data-id="68acc2a" data-element_type="widget" data-widget_type="image.default" fr-original-style="" style="box-sizing: border-box;"><img width="1024" height="692" alt="" data-srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" data-src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" data-sizes="(max-width: 1024px) 100vw, 1024px" src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" sizes="(max-width: 1024px) 100vw, 1024px" srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div data-id="e3de655" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The graphic design course teaches you to understand and learn how to operate a labyrinthine yet amazing world of Adobe software. With this software we explore the uses of words, shapes, textures, forms, sizes and colours to communicate by combining ideas and images to make a new concept. Graphic design through common misconception is not just about layout and typography, but much more about ideas behind visual meaning. Graphic design can make a company more successful in the world if it makes communication smart, attractive and able to captivate its audience. Graphic design can effectively be used by businesses to make (or break) their brand identity, increase sales, promote web traffic or promote services and products through advertising on their websites to convey complex data to its readers in a clear way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Elements of graphic design include:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Colour, Size, Texture, Line, Shape, Space and, Form</strong>. It is important that each element is understood correctly, and this is one of the key principles we teach on our graphic design course. In other terms, graphic design communicates certain ideas or messages through visuals. These visuals can be as simple as a business logo, or as complex as pages of web design. This course goes beyond just the practical side of graphic design and includes the theory and substance behind modern graphic design.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your teacher will guide you on:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What salary you can expect at the start of your career?<br fr-original-style="" style="box-sizing: border-box;">How to get new clients for your business for freelance designers ?<br fr-original-style="" style="box-sizing: border-box;">How to find work for the new graphic designer starting out in the big world?<br fr-original-style="" style="box-sizing: border-box;">How to quickly integrate into the graphic design field?<br fr-original-style="" style="box-sizing: border-box;">How to combine working from home versus working at a studio ?</p></div><div data-id="9eeb2d6" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section><section data-id="9dd6ca4" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="c7b1c39" data-element_type="column" data-settings='{"background_background":"classic"}' fr-original-style="" style="box-sizing: border-box;"><div data-id="d1226d1" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(44, 132, 238); box-sizing: border-box;" fr-original-style=" color: rgb(44, 132, 238);">Begin one-to-one online learning with your very own private tutor</h2></div></div></section><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/0832ed64-c289-46fe-8a61-ae4fb9d9c688/14e85caa-6eee-4593-8ec3-48bdfc839153/original.webp" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><h2 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Interested?</h2></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our course is 7 months long, consisting of 1 hour 30 minutes of online one-to-one sessions. When you enrol at Blue Sky Graphics expect at least 90 minutes of class sessions and 2 &ndash; 4 hours of homework per week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If we accommodate the course delivery into a shorter time frame, (for e.g. over 4 months instead of 7 months the Flexi 3 doubles from &pound;265.00 to &pound;450.00 over 4 months) the instalment is billed at the delivery rate.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The cost of traditional schooling is typically more expensive than online courses, but in the end it all comes down to how good the tutors are. With our online courses you can gain skills that are a necessity for graphic design remotely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&rsquo;s right! Learn the skills needed to use Photoshop, Illustrator, InDesign and portfolio!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The online courses cost &pound;1799.00 (VAT inclusive) with no extra hidden costs and there are affordable instalment options too. Pay via debit or credit card or use a payment plan. A deposit of &pound;294.00 is required to secure your position.</p></div></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Graphic Design Courses Birmingham

Graphic Design

GRAPHIC DESIGN COURSE

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;">Who should attend?<br fr-original-style="" style="box-sizing: border-box;"></span></strong>DSLs, DDSLs, Senior Leaders, Governors, IT Leads &amp; Pastoral Leads.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this masterclass we&#39;ll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The masterclass is based on the most current and up-to-date research and not only covers all the key statutory updates you will need, but is also full of ideas, good practice recommendations and signposting to resources to give you the confidence that you have everything in place in your setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this masterclass we will update DSLs, DDSLs and all those who have an interest in the Leadership of Online Safety Provision in Schools and Colleges, with regard to the latest developments and emerging trends in online risk and online safety. The aim is to ensure you are fully up to date in this ever evolving and rapidly changing field, and are confident in taking the lead responsibility for online safety in your setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Objectives</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Masterclass will enable you to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand emerging risks and opportunities in the ever evolving online world, including insights into the dynamic nature of the digital realm and its increasing influence on children&#39;s daily lives.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Ensure you are fully up to date with developments and emerging risks in this rapidly changing field whilst meeting your statutory requirement for an annual update.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be confident in taking the lead responsibility for online safety when safeguarding and protecting the children and young people in your care (including understanding the DfE&rsquo;s filtering and monitoring requirements).</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Recognise the impact on mental health and wellbeing, exploring the changing risks associated with prolonged online engagement on the wellbeing of children and young people.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn proactive strategies to respond to online developments, ensuring effective protection and support for children as they explore the exciting digital landscape.</li></ul><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a></p>

Who should attend?
DSLs, DDSLs, Senior Leaders, Governors, IT Leads & Pastoral Leads.

Overview

In this masterclass we'll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.
The masterclass is based on the most current and up-to-date research and not only covers all the key statutory updates you will need, but is also full of ideas, good practice recommendations and signposting to resources to give you the confidence that you have everything in place in your setting.
During this masterclass we will update DSLs, DDSLs and all those who have an interest in the Leadership of Online Safety Provision in Schools and Colleges, with regard to the latest developments and emerging trends in online risk and online safety. The aim is to ensure you are fully up to date in this ever evolving and rapidly changing field, and are confident in taking the lead responsibility for online safety in your setting.

Learning Objectives

This Masterclass will enable you to:
Understand emerging risks and opportunities in the ever evolving online world, including insights into the dynamic nature of the digital realm and its increasing influence on children's daily lives.
Ensure you are fully up to date with developments and emerging risks in this rapidly changing field whilst meeting your statutory requirement for an annual update.
Be confident in taking the lead responsibility for online safety when safeguarding and protecting the children and young people in your care (including understanding the DfE’s filtering and monitoring requirements).
Recognise the impact on mental health and wellbeing, exploring the changing risks associated with prolonged online engagement on the wellbeing of children and young people.
Learn proactive strategies to respond to online developments, ensuring effective protection and support for children as they explore the exciting digital landscape.
View all testimonials

Brightcore Consultancy

Child Safeguarding

Safeguarding

In this masterclass we'll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.

Annual Online Safety Update for DSLs, including emerging risks and trends

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR</strong>: ADULT FICTION, NON-FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Amanda Preston has been a literary agent for over 20 years and co-founded LBA in 2005. She won the RNA Literary Agent of the Year award in 2018.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She represents commercial and reading group fiction, as well as a range of narrative non-fiction and memoir. She loves working with authors, championing them every step of the way, and works with them and their publishing teams to build them into brand names and award winning and bestselling authors in the UK and internationally. Whether commercial or reading-group, she loves innovative and well-written stories that hook her in from the start and whose voice stays with her. She is looking for novels that demand to be talked about and shared, whatever their genre, and that she is still thinking about days after finishing.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She is on the hunt for a high-concept thriller which is character and plot driven, but also has a discussable issue at its heart i.e Elizabeth is Missing by Emma Healey and Girl A by Abigail Dean. She love thrillers where the location is as integral to the plot as the crime i.e The Dry by Jane Harper and The Sanatorium by Sarah Pearse, and would love a good locked-room thriller but is only looking for fresh and unique ideas in this area.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She is also on the hunt for a glorious book club love story that is doing something a bit different and special i.e Lessons in Chemistry by Bonnie Garmus or anything by Taylor Jenkins Reid or Liane Moriarty! Or smart, contemporary, observant romcoms with a very strong emphasis on diverse / own voices.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Finally, she would love a historical that vividly brings that period to life as well as having a stunning plot i.e, The Familiars by Stacey Halls and The Doll Factory by Elizabeth MacNeal.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Amanda would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words).</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Amanda is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Wednesday 25 September 2024</strong></p>

LOOKING FOR: ADULT FICTION, NON-FICTION
Amanda Preston has been a literary agent for over 20 years and co-founded LBA in 2005. She won the RNA Literary Agent of the Year award in 2018. 
She represents commercial and reading group fiction, as well as a range of narrative non-fiction and memoir. She loves working with authors, championing them every step of the way, and works with them and their publishing teams to build them into brand names and award winning and bestselling authors in the UK and internationally. Whether commercial or reading-group, she loves innovative and well-written stories that hook her in from the start and whose voice stays with her. She is looking for novels that demand to be talked about and shared, whatever their genre, and that she is still thinking about days after finishing. 
She is on the hunt for a high-concept thriller which is character and plot driven, but also has a discussable issue at its heart i.e Elizabeth is Missing by Emma Healey and Girl A by Abigail Dean. She love thrillers where the location is as integral to the plot as the crime i.e The Dry by Jane Harper and The Sanatorium by Sarah Pearse, and would love a good locked-room thriller but is only looking for fresh and unique ideas in this area. 
She is also on the hunt for a glorious book club love story that is doing something a bit different and special i.e Lessons in Chemistry by Bonnie Garmus or anything by Taylor Jenkins Reid or Liane Moriarty! Or smart, contemporary, observant romcoms with a very strong emphasis on diverse / own voices. 
Finally, she would love a historical that vividly brings that period to life as well as having a stunning plot i.e, The Familiars by Stacey Halls and The Doll Factory by Elizabeth MacNeal.
Amanda would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words).
(In addition to the paid sessions, Amanda is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Wednesday 25 September 2024

I Am In Print

Fiction Writing

SOLD OUT! 7th October Amanda Preston #Agent121. Looking for: ADULT FICTION

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Within the basic four&nbsp;colour&nbsp;energies are contained two sets of opposites.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Underlying each pair of opposites there is a TENSION.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This tension acts like a force, just like gravity. &nbsp; You cannot see&nbsp;it,&nbsp;you cannot hear it or touch it with your hands. &nbsp; You will, however, experience the impact of the tension.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We each make a choice in how we perceive this tension. &nbsp;We can choose to be proactive and use this tension to create win/win outcomes. &nbsp;We can choose to be reactive and disconnect from the energy viewing it as a negative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The choice we make determines our results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is important to remember, we make our own choice. &nbsp; The person who represents your opposite energy is not responsible for your choice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you&rsquo;re proactive in engaging with this tension you achieve successful dynamics. &nbsp;Become reactive with this tension and you will experience dysfunctional dynamics.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/24bd9347-eb1e-4a9c-87b0-bc006b591fe3/af498831-25fb-4d00-8dd0-b9467a6a4096/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Opposite Colour Energies</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Blue &amp; Yellow are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Blue energy &amp; Yellow energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IDEAS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROCESSES</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Red &amp; Green are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Red energy &amp; Green energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TASKS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PEOPLE.</strong></p>

colour-energies.com

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Learn how to master the dynamics of the opposite colour energies and see the dynamics within your team shift towards healthy relationships.  Watch as your bottom line improves as suddently more is getting done in a smarter way.

Mastering the Dynamics of the Colour Energies

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LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

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