Name: Hospitality Assessor
Price: 25 GBP
Availability: InStock

<p>The UK construction industry employs over 2.4 million individuals, accounting for approximately 7% of the nation's workforce. As the sector continues to grow, the demand for skilled construction managers is on the rise. Our Construction Management course offers an in-depth understanding of the management techniques, strategies, and principles essential for executing successful construction projects.</p><p>With a focus on cost management, site organisation, equipment planning, and supply chain management, this course will equip you with the knowledge to ensure projects are completed on time, within budget, and to the highest quality standards.</p><p>The comprehensive course curriculums cover all aspects, from preliminary site investigation to health and safety regulations. You'll explore legal aspects of contracting, quality assurance, and customer care while developing essential human resources management and communication skills. This course will provide you with the expertise to lead, manage and succeed in the ever-evolving industry.</p><p><strong>Learning Outcomes:</strong></p><ol><li>Understand the fundamentals.</li><li>Learn about the project life cycle and success factors.</li><li>Master cost management and estimation techniques.</li><li>Gain knowledge of site organisation and management.</li><li>Evaluate and manage construction materials and equipment.</li><li>Perform vendor analysis and procurement.</li><li>Implement stock control and supply chain management.</li><li>Identify key participators in construction projects.</li><li>Ensure quality assurance and customer satisfaction.</li><li>Navigate legal aspects and contracting.</li><li>Develop human resources, risk and value management skills.</li><li>Implement health and safety regulations in construction management.</li></ol><p><strong>11 </strong><strong>in 1 Exclusive Construction Management Bundle</strong></p><ul><li><strong>Course 01:</strong> Construction Management</li><li><strong>Course 02:</strong> Building Quantity Surveyor</li><li><strong>Course 03:</strong> Land Surveying</li><li><strong>Course 04:</strong> WELL Building Standard</li><li><strong>Course 05:</strong> LEED V4.1 -Building Design &amp; Construction</li><li><strong>Course 06:</strong> Construction Industry Scheme (CIS)</li><li><strong>Course 07:</strong> Construction Estimation using RSMeans</li><li><strong>Course 08:</strong> Construction Cost Estimation Diploma</li><li><strong>Course 09:</strong> Construction Safety</li><li><strong>Course 10:</strong> Working at Height Level 2</li><li><strong>Course 11:</strong> First Aid at Work</li></ul><p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Construction Management</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul><p> Enrol in our '<strong>Construction Management</strong>' today and Start Learning </p><p>This bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering Construction Management. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p><p><strong>Course Curriculum: </strong></p><p><strong>Course 01: Construction Management</strong></p><ul><li>Introduction</li><li>Project Life Cycle and Success</li><li>Cost Management</li><li>Preliminary Site Investigation and Site Organisation</li><li>Site Management</li><li>Cost Estimation</li><li>Elements and Factors Influencing Cost Estimation</li><li>Planning and Management of Equipment</li><li>Construction Materials Management</li><li>Vendor Analysis</li><li>Procurement</li><li>Stock Control</li><li>Supply Chain Management</li><li>The Main Participators</li><li>Quality Assurance and Customer Care</li><li>Legal Aspects of Contracting</li><li>Human Resources Management</li><li>Risk and Value Management</li><li>Communications, Information and Documentation</li><li>Health and Safety</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        145 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p><p><strong>Disclaimer</strong></p><p>This Construction Management course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Construction Manager: £45,000</li><li>Site Manager: £42,000</li><li>Project Manager (Construction): £48,000</li><li>Quantity Surveyor: £40,000</li><li>Contract Manager: £50,000</li><li>Facilities Manager: £35,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p><p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p><p>For ordering additional QLS Certificates, <strong>other than Construction Management course</strong>, the fees will be following with £10 for international shipping only</p><ul><li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul><p><strong>CPD Accredited Certification</strong></p><p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p><ul><li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul><p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Imperial Academy

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Construction Management - Training Courses

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Imagine you&#39;re in charge of a busy hospitality operation, managing everything from staff to finances to customer satisfaction. It&#39;s a demanding role, but with our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hospitality Operations Manager QLS Endorsed Courses,</strong> you can gain the skills and knowledge you need to succeed in this exciting and rewarding field.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the hospitality industry significantly contributes to the economy, generating over &pound;130 billion in revenue annually. With courses like Hospitality &amp; Restaurant Management and Event Planning, you&#39;ll gain a comprehensive education in the strategies and operations that keep hotels, restaurants, and other hospitality businesses running smoothly.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">But it&#39;s not just about the technical skills. Our bundle also includes courses like Diploma in Customer Relationship Management and Making Budget &amp; Forecast, which can help you build strong relationships with customers and manage finances effectively. With the proper knowledge, you&#39;ll be better equipped to meet the demands of the industry and contribute to your company&#39;s success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">And with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> 10 QLS Endorsed certificate hardcopies included free of charge,</strong> you&#39;ll have the credentials to prove your expertise in these areas. Whether you&#39;re looking to start a career in hospitality management or advance in your current position, our Hospitality Operations Manager QLS Endorsed Courses has everything you need to succeed.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So why should people in the UK learn about hospitality operations management? The numbers speak for themselves - the hospitality industry is a significant employer, with an estimated 3.2 million jobs in the sector. By gaining the right qualifications and skills, you can set yourself apart from the competition and tap into a rewarding and exciting career path.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss out on this opportunity to take your hospitality operations skills to the next level and join the ranks of successful professionals in the UK. Order our Hospitality Operations Manager QLS Endorsed Courses today and unlock your potential for success.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This bundle comprises the following courses:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Endorsed Courses:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01:&nbsp;</strong>Hospitality &amp; Restaurant Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02:&nbsp;</strong>Event Planning</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03:&nbsp;</strong>Leisure Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04:&nbsp;</strong>Travel &amp; Tourism</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05:&nbsp;</strong>Catering Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06:&nbsp;</strong>Food Hygiene and Safety</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07:&nbsp;</strong>Food Labelling</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08:&nbsp;</strong>Diploma in Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09:&nbsp;</strong>Making Budget &amp; Forecast</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10:&nbsp;</strong>Business Startup</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Develop skills in hospitality and restaurant management, including customer service, menu planning, and food preparation.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the event planning process, from conceptualisation to execution, including budgeting, vendor management, and marketing.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire knowledge of leisure management, including fitness programs, recreational activities, and facility management.</li><li fr-original-style="" style="box-sizing: border-box;">Gain expertise in the travel and tourism industry, including travel planning, transportation, and accommodations.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about catering management, including menu planning, food and beverage selection, and kitchen operations.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire knowledge of food hygiene and safety, including food handling, preparation, storage, and distribution.</li><li fr-original-style="" style="box-sizing: border-box;">Develop an understanding of customer relationship management, budgeting, and business startup in the hospitality industry.</li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;"></h2><h2 style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Course&nbsp;Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This bundle of hospitality<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Operations Manager QLS Endorsed Courses </strong>is designed to provide learners with the necessary skills and knowledge to excel in the hospitality and tourism industry. The courses cover a broad range of topics, including hospitality and restaurant management, event planning, leisure management, travel and tourism, catering management, food hygiene and safety, and customer relationship management. Additionally, the bundle includes courses on budgeting and business startup, providing learners with the tools to start their own hospitality business.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Imperial Academy?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fully Online Training</li><li fr-original-style="" style="box-sizing: border-box;">QLS Endorsed &amp; CPD Accredited Certificate</li><li fr-original-style="" style="box-sizing: border-box;">No Time Limits. Study at Your Own Pace</li><li fr-original-style="" style="box-sizing: border-box;">Expert Instructors</li><li fr-original-style="" style="box-sizing: border-box;">Audio Visual Training</li><li fr-original-style="" style="box-sizing: border-box;">Up-to-date Curriculum and Valuable Guidelines</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Quality Licence Scheme ensures excellence and quality. These courses&#39; learning outcomes provide the learners with high competence in their line of work as well. So, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Endorsed</strong> courses deliver not only deep knowledge but also add tremendous value to the resume.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After completing the assessments, learners will be eligible for a prestigious <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2><div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Individuals looking to start a career in the hospitality and tourism industry.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to enhance their skills in hospitality and tourism management.</li><li fr-original-style="" style="box-sizing: border-box;">Entrepreneurs interested in starting a hospitality or catering business.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals interested in event planning or leisure management.</li><li fr-original-style="" style="box-sizing: border-box;">Those seeking to gain knowledge of food safety and hygiene regulations.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone can enrol in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hospitality Operations Manager QLS Endorsed Courses</strong>.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2><div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Hotel Manager: &pound;22,000 - &pound;80,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Event Planner: &pound;17,000 - &pound;40,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Travel Agent: &pound;14,000 - &pound;36,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Catering Manager: &pound;20,000 - &pound;50,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Restaurant Manager: &pound;18,000 - &pound;50,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Leisure Centre Manager: &pound;20,000 - &pound;45,000 per year</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Hard Copy QLS Certificate</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">PDF Certificate</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Student ID Card</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>

                        </div>

Hospitality & Catering

Event Management

Hospitality Management

Hospitality & Tourism

Hospitality

10 QLS Endorsed Courses for Operations Manager  | 10 QLS Endorsed Hard Copy Certificates | Life Time Access | Tutor Support

Hospitality Operations Manager QLS Endorsed Courses

<p>This <strong>Level 5 Certificate in Cleaning</strong> is <strong>Institute of Hospitality endorsed</strong> and suitable for anyone looking to become a professional cleaner or establish a cleaning business. It covers theoretical training on cleaning procedures, chemical safety, domestic cleaning, kitchen maintenance, and much more. It also includes essential information on how to market your cleaning services, train staff and deal with clients.</p><p>Through this course, you will learn how to work safely and correctly with cleaning chemicals, taking you through key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts and employment opportunities, covering key topics such as working hours, business insurance, tax and quality of service.</p><p><strong>Topics Covered in this Course</strong></p><ul><li><strong>Cleaning Jobs in the UK</strong></li><li><strong>Cleaning Techniques</strong></li><li><strong>Cleaning Equipment</strong></li><li><strong>Cleaning Windows, Bathroom, External Surfaces, and Office</strong></li><li><strong>Chemical Hazard in Cleaning</strong></li><li><strong>Waste Management</strong></li><li><strong>Cleaning Business in the UK</strong></li></ul><p><strong>Free Courses</strong></p><ul><li><strong>Course 01</strong>: Housekeeping</li><li><strong>Course 02</strong>: Health and Safety at Workplace</li><li><strong>Course 03: </strong>Personal Hygiene</li></ul><p><strong>Key Features </strong></p><ul><li>Institute of Hospitality Endorsed</li><li>Instant PDF certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li></ul><p>If you're looking to set up a cleaning business from scratch, then this course is packed with tips and strategies for training staff, growing your client list, marketing your business online, and crafting the perfect business plan. Gain essential skills needed to fast-track your career and earn a certificate to stand out to clients and prospective employers.</p><p><strong>Course Curriculum:</strong></p><p><strong>Level 5 Certificate in Cleaning</strong></p><ul><li><strong>Module 01:</strong> An Introduction to the Cleaning Job</li><li><strong>Module 02:</strong> The Diversity of Cleaning Jobs</li><li><strong>Module 03:</strong> Cleaning Equipment, Products and Clothing</li><li><strong>Module 04:</strong> House Cleaning</li><li><strong>Module 05:</strong> Food Kitchen and Commercial Kitchen Cleaning</li><li><strong>Module 06:</strong> Bathrooms and Toilets</li><li><strong>Module 07:</strong> Office Cleaning</li><li><strong>Module 08:</strong> Cleaning External Surfaces and Areas</li><li><strong>Module 09:</strong> Dealing with Non-Routine Waste</li><li><strong>Module 10:</strong> Chemical Safety, Keyholding and Alarm Codes for Cleaners</li><li><strong>Module 11:</strong> Starting a Cleaning Business and Planning for it</li><li><strong>Module 12</strong>: Running the Business with Quality Service</li><li><strong>Module 13:</strong> Customer Satisfaction</li><li><strong>Module 14:</strong> Management of Staff</li><li><strong>Module 15:</strong> Marketing, Advertising and Sales</li><li><strong>Module 16</strong>: Expansion Management</li><li><strong>Module 17:</strong> Business Insurance, Tax and Additional Equipment</li></ul><p><strong>Housekeeping</strong></p><ul><li><strong>Module 01:</strong> Introduction to Hospitality Management</li><li><strong>Module 02:</strong> An Overview of Hotel Industry</li><li><strong>Module 03:</strong> Management of Housekeeping, Engineering and Security Operations</li><li><strong>Module 04:</strong> Management of Service Quality in the Hospitality Industry</li><li><strong>Module 05:</strong> Customer Satisfaction</li><li><strong>Module 06:</strong> E-Hospitality and Technology</li></ul><p><strong>Health and Safety at Workplace</strong></p><ul><li><strong>Module 01:</strong> Manual Handling Hazards and Injuries</li><li><strong>Module 02:</strong> Incident Management at Work</li><li><strong>Module 03:</strong> Dealing with Minor Injuries at Workplace</li><li><strong>Module 04:</strong> Electrical Incidents</li><li><strong>Module 05</strong>: Measures of Fire Safety</li><li><strong>Module 06:</strong> Understanding Fires</li><li><strong>Module 07:</strong> Fire Emergency: Evacuation Procedures</li><li><strong>Module 08:</strong> The Fire Plan and Safety Arrangements</li><li><strong>Module 09:</strong> Controlling and Reducing the Risks</li><li><strong>Module 10:</strong> Personal Emergency Evacuation Plans (PEEP)</li><li><strong>Module: 11:</strong> Call for an Emergency</li><li><strong>Module 12:</strong> Health and Safety at Work and the Laws</li></ul><p><strong>Personal Hygiene Course</strong></p><ul><li> <strong>Module 01:</strong> Introduction to Personal Hygiene and a Brief History</li><li> <strong>Module 02:</strong> Looking Clean, Smelling Clean</li><li> <strong>Module 03:</strong> Improving and Maintaining Oral Health</li><li> <strong>Module 04:</strong> Care of the Eyes</li><li> <strong>Module 05:</strong> Ear Care Secrets</li><li> <strong>Module 06:</strong> Foot &amp; Nail Care in Personal Hygiene</li><li> <strong>Module 07</strong>: Hair Care: Hygienic Ways</li><li> <strong>Module 08:</strong> Hygienic Approach to Skin Care</li><li> <strong>Module 09:</strong> Maintain Good Toilet Hygiene</li><li> <strong>Module 10:</strong> Potential Hygiene Guidelines</li><li> <strong>Module 11:</strong> Personal Hygiene During Coronavirus Pandemic</li></ul><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.</p><ul><li>Domestic Cleaner</li><li>Cleaning Supervisor</li><li>Hotel Cleaner</li><li>Office Cleaner</li><li>School Cleaner</li><li>Hospital Cleaner</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Carpet Cleaner</li><li>Domestic Cleaner</li><li>Office Cleaner</li><li>Sweeper</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Cleaning - Institute of Hospitality Endorsed Level 5 Diploma Course

<p>Are you looking to expand your knowledge and skills in <strong>Pest Control, Cleaning, and HACCP</strong>? Look no further! Our 3-in-1 bundle course offers a comprehensive training program that covers all three areas, giving you the tools to <strong>effectively manage pest control and cleaning</strong>, as well as <strong> maintain compliance with HACCP regulations.</strong></p> <p>In this course, you'll learn the essential principles of pest control and cleaning, including identifying common pests and the most effective methods to eliminate them, as well as the importance of proper cleaning techniques to prevent infestations. You'll also gain a thorough understanding of HACCP and its role in food safety management, including how to implement a HACCP plan and maintain compliance with regulations.</p> <p><strong>With our 3-in-1 bundle course, you'll receive:</strong></p> <ul> <li>Comprehensive training in Pest Control, Cleaning, and HACCP</li><li>Step-by-step guidance on implementing effective pest control and cleaning practices</li><li>In-depth knowledge of HACCP regulations and how to maintain compliance</li><li>Practical tools and techniques to help you manage your pest control, cleaning, and food safety responsibilities with confidence</li></ul> <p>Don't miss this opportunity to enhance your skills and knowledge in Pest Control, Cleaning, and HACCP. Enroll in our 3-in-1 bundle course today and take the first step towards becoming a skilled and confident professional in these important areas.</p> <p><strong>Certificate</strong></p> <p>Get <strong>3 Free PDF Certificate </strong>upon Course Completion</p><p><strong>Course Curriculum</strong></p> <p><strong>Course 01: Pest Control</strong></p> <p>Module 01: Pest Control<br />Module 02: Practicing Eco-Friendly Pest Management<br />Module 03: Controlling Plant Pests<br />Module 04: Safe Handling of PPE</p> <p><strong>Course 02: Cleaning</strong></p> <p>Module 01: An Introduction to the Cleaning Job<br />Module 02: The Diversity of Cleaning Jobs<br />Module 03: Cleaning Equipment, Products and Clothing<br />Module 04: House Cleaning<br />Module 05: Food Kitchen and Commercial Kitchen Cleaning<br />Module 06: Bathrooms and Toilets<br />Module 07: Office Cleaning<br />Module 08: Cleaning External Surfaces and Areas<br />Module 09: Dealing with Non-Routine Waste<br />Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners<br />Module 11: Starting a Cleaning Business and Planning for it<br />Module 12: Running the Business with Quality Service<br />Module 13: Customer Satisfaction<br />Module 14: Management of Staff<br />Module 15: Marketing, Advertising and Sales<br />Module 16: Expansion Management<br />Module 17: Business Insurance, Tax and Additional Equipment</p> <p><strong>Course 03: HACCP</strong></p> <p>Module 01: Introduction to HACCP and Legislation<br />Module 02: Food Safety Microbiological Hazards<br />Module 03: Food Safety: Allergenic, Chemical &amp; Physical Hazards<br />Module 04: HACCP Prerequisites, Preliminary Steps and Creation of HACCP System<br />Module 05: The Seven HACCP Principles Explained</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                                </div>
                            </div>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Pest Control, HACCP & Cleaning Course

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							<p><span>Dive into the </span><span>Customer Service - Representative</span><span> basics and become fluent in the major </span><span>Customer Service - Representative</span><span> frameworks with Nextgen Learning </span><span>Customer Service - Representative</span><span> course - break into a high-paying, high-growth field.</span></p><p><span>In today's world, the </span><span>Customer Service - Representative</span><span> system is extremely complex, and there seems to be no one-size-fits-all solution that will work for everyone. However, Nextgen Learning begs to differ and provides you with the </span><span>Customer Service - Representative</span><span> course that will assist you in exploring core areas in regard to every contemporary aspect</span></p><p><span>Perhaps you enjoy constant learning and skill development. Maybe you think you'd benefit from a greater grasp of things. Maybe you're just getting into the back-to-school spirit or, you're actually considering a career move. Whatever it is you're chasing, what better way to spend the time you have between your job, family, friends, and  binge-watching shows, than pursuing </span><span>Customer Service - Representative</span><span> knowledge? Fortunately, Nextgen Learning is committed to assisting you in learning a few new </span><span>Customer Service - Representative</span><span> skills.</span></p><p><span>With this </span><span>Customer Service - Representative</span><span> course, Nextgen aims to bridge the 'global skills gap,' boosting your career and adding extra value to your CV to help you stand out to  </span><span>Customer Service - Representative</span><span> industry professionals. If you want to acquire some of the desirable </span><span>Customer Service - Representative</span><span> skills that many businesses are seeking for in this digital age, Nextgen Learning is a great place to start.</span></p><p><span>Take this </span><span>Customer Service - Representative</span><span> course - get ahead with expert-led training and transform your career today!</span></p>						</div>
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			<h2>Description</h2>		</div>
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							<p><span>Enroling in this </span><span>Customer Service - Representative</span><span> course can improve your </span><span>Customer Service - Representative</span><span> perspective, regardless of your skill levels in the </span><span>Customer Service - Representative</span><span> topics you want to master. If you're already a </span><span>Customer Service - Representative</span><span> expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced </span><span>Customer Service - Representative</span><span> insights that will help you make the most of your time. This </span><span>Customer Service - Representative</span><span> course will act as a guide for you if you've ever wished to excel at </span><span>Customer Service - Representative</span><span>. This all-inclusive course encompasses the following easy-to-digest modules -</span></p><ul><li><strong>Module 01:</strong> WHY Customer Service Is CRITICAL To Your Business!</li><li><strong>Module 02:</strong> Good Isn't Good Enough!</li><li><strong>Module 03:</strong> We Are ALL in the 'Helping Field'</li><li><strong>Module 04:</strong> Providing 'Concierge' Level Of Service</li><li><strong>Module 05</strong>: The 5 Tenets Of TQM</li><li><strong>Module 06:</strong> How To Boost Customer Satisfaction</li><li><strong>Module 07:</strong> How To Avoid The 10 Deadly Sins Of Customer Service!</li><li><strong>Module 08:</strong> More Money $$$ - Through Customer Retention</li><li><strong>Module 09:</strong> How Much Is A Customer Worth? $$$</li><li><strong>Module 10:</strong> Do You Understand Your Customer?</li><li><strong>Module 11: </strong>Dealing With Difficult Customers</li><li><strong>Module 12:</strong> 'LEAP' Into Customer Service!</li><li><strong>Module 13:</strong> Exceptional Phone Service</li><li><strong>Module 14:</strong> WHY Customers Buy From YOU! $$$</li><li><strong>Module 15:</strong> BONUS LECTURE!!! FINAL TIPS!!!</li></ul>						</div>
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			<h2>Who is This Course for?</h2>		</div>
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							<p><span>This </span><span>Customer Service - Representative</span><span> course is a great place to start if you're looking to start a new career in </span><span>Customer Service - Representative</span><span> field. This on-demand  training is for anyone interested in gaining in-demand </span><span>Customer Service - Representative</span><span> proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h2>Requirements
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							<p><span>The </span><span>Customer Service - Representative</span><span> course requires no prior degree or experience. All you require is english proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of </span><span>Customer Service - Representative</span><span>, without any fuss. </span></p>						</div>
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			<h2>Career Path</h2>		</div>
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							<p><span>This </span><span>Customer Service - Representative</span><span> training will assist you develop your </span><span>Customer Service - Representative</span><span> ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  </span><span>Customer Service - Representative</span><span> professional story and personalise your path to a new career. Furthermore, developing this </span><span>Customer Service - Representative</span><span> skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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				<h3>
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					<td colspan="4">Customer Service - Representative</td>
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					<td>WHY Customer Service Is CRITICAL To Your Business!</td>
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					<td>Good Isn't Good Enough!</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>We Are ALL in the 'Helping Field'</td>
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					<td><span><i></i> 00:10:00</span></td>
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					<td>Providing 'Concierge' Level Of Service</td>
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					<td><span><i></i> 00:06:00</span></td>
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					<td>The 5 Tenets Of TQM</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td><span><i></i> 00:08:00</span></td>
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					<td>How To Avoid The 10 Deadly Sins Of Customer Service!</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>More Money $$$ - Through Customer Retention</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td><span><i></i> 00:08:00</span></td>
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					<td><span><i></i> 00:07:00</span></td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td>'LEAP' Into Customer Service!</td>
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					<td><span><i></i> 00:18:00</span></td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td>WHY Customers Buy From YOU! $$$</td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
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					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td>Mock Exam - Customer Service - Representative</td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Final Exam</td>
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					<td>Final Exam - Customer Service - Representative</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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NextGen Learning

Customer Service - Representative Course

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Hospitality Management </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Hospitality Management </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Hospitality Management </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Hospitality Management </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Hospitality Management?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Hospitality Management</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Hospitality Management</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Hospitality Management</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Hospitality Management</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Hospitality Management </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Hospitality Management </td>
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					<td><i></i></td>
					<td>Module 01: Introduction to Hospitality Management</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
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					<td colspan="4">Module 02: An Overview of Hotel Industry </td>
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					<td><i></i></td>
					<td>Module 02: An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
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					<td colspan="4">Module 03: The Process of Selection and Recruitment in Hospitality Industry </td>
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					<td>Module 03: The Process of Selection and Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td colspan="4">Module 04: The Process of Development and Training in Hospitality Industry </td>
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					<td><i></i></td>
					<td>Module 04: The Process of Development and Training in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
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					<td colspan="4">Module 05: Management of Front Office Operations </td>
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					<td><i></i></td>
					<td>Module 05: Management of Front Office Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 06: Management of Housekeeping, Engineering and Security Operations </td>
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					<td>Module 06: Management of Housekeeping, Engineering and Security Operations</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
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					<td colspan="4">Module 07: Management of Food and Beverage Operations </td>
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					<td><i></i></td>
					<td>Module 07: Management of Food and Beverage Operations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 08: Management of Service Quality in Hospitality Industry </td>
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					<td><i></i></td>
					<td>Module 08: Management of Service Quality in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 09: Marketing in Travel and Tourism Business </td>
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					<td><i></i></td>
					<td>Module 09: Marketing in Travel and Tourism Business</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
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					<td colspan="4">Module 10: Accounting in Hospitality Industry </td>
				</tr>
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					<td><i></i></td>
					<td>Module 10: Accounting in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
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					<td colspan="4">Module 11: Customer Satisfaction </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
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					<td colspan="4">Module 12: E-Hospitality and Technology </td>
				</tr>
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					<td><i></i></td>
					<td>Module 12: E-Hospitality and Technology</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Hospitality Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Hospitality Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Hotel Management

Hospital Management

<p>Stop juggling separate training! This comprehensive bundle equips you with exceptional customer service skills, in-depth KYC &amp; CDD knowledge, and CRM mastery. Impress employers, boost your career, and become the ultimate customer service champion - all in one go! </p><p>What you'll get from this course:</p><ul><li>In-depth training across key customer service areas.</li><li>Required skills to excel in phone-based interactions and fraud prevention.</li><li>Expert knowledge on KYC/CDD (Know Your Customer/Customer Due Diligence) regulations.</li><li>A recognised CPD certification to enhance your CV.</li></ul><p><strong>Diploma in Customer Relationship Management (CRM):</strong></p><p>Learn the fundamentals of CRM, explore best practices, and discover how to leverage CRM systems to build stronger client relationships, improve customer satisfaction, and drive business growth.</p><p><strong>Sales: Psychology of Customers:</strong></p><p>Uncover the secrets of customer behaviour and psychology. Gain insights into what motivates customers to buy, and develop effective communication strategies to convert leads into loyal clients.</p><p><strong>Phone-Based Customer Service:</strong></p><p>Master the art of phone-based interactions. Develop your communication skills, learn to handle challenging situations, and build rapport with customers over the phone.</p><p><strong>Know Your Customer (KYC):</strong></p><p>Understand the importance of KYC regulations and how they are implemented in various industries. Learn how to verify customer identities, manage risks, and ensure compliance.</p><p><strong>Customer Service Fraud Officer:</strong></p><p>Develop the skills and knowledge to detect and prevent customer service fraud. Learn about common fraud schemes, red flags to watch out for, and how to protect your organisation from financial losses.</p><p><strong>Know the Selling Strategies that Boost Customer Acquisition:</strong></p><p>Explore proven sales strategies that can help you attract new customers and grow your client base. This course will equip you with the tools to identify customer needs, craft compelling sales pitches, and close deals effectively.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals with a passion for customer service who want to develop their skills.</li><li>Professionals looking to enhance their career prospects in customer service roles.</li><li>Sales representatives seeking to refine their communication and closing skills.</li><li>Business owners who want to improve their customer relationship management practices.</li><li>Anyone interested in learning about KYC/CDD regulations and customer service fraud prevention.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This course bundle is designed for individuals with no prior experience or qualifications in customer service. However, a basic understanding of business principles and a strong desire to excel in client interaction would be beneficial.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>By completing this comprehensive course bundle, you can open doors to a variety of exciting career paths in customer service, sales, and account management. Here are just a few possibilities:</p><ul><li>Customer Service Representative</li><li>Account Manager</li><li>Sales Representative</li><li>Customer Success Specialist</li><li>Client Relationship Manager</li><li>Customer Service Team Leader</li><li>Fraud Analyst</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certification of completion </h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate.</p></div>
        <h4>Certification of completion </h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p></div>

                        </div>

One Education

Customer Service, KYC, CDD & CRM Training - CPD Certified Course

<p>ð <strong>Unlock the World of <span>Ecommerce Training</span>: A Comprehensive Course Overview</strong> ð</p><p>Are you ready to embark on a transformative journey into the dynamic realm of Ecommerce? Look no further! Our carefully crafted course, 'Ecommerce Mastery,' is designed to equip you with the knowledge and skills needed to thrive in the fast-paced world of online business. Let's delve into the key modules that make this course a game-changer:</p><h3>Module 1: Introduction to Ecommerce</h3><p>ð Understand the foundations of Ecommerce, from its inception to its current state. ð Explore the evolution of online shopping and the key players shaping the industry. ð¼ Gain insights into market trends, opportunities, and potential challenges.</p><h3>Module 2: Setting up an Ecommerce Website</h3><p>ð¥ï¸ Step-by-step guidance on building a successful online store from scratch. ð Learn the essentials of choosing the right platform, designing an attractive layout, and ensuring seamless navigation. ð³ Dive into the world of payment gateways, security, and user-friendly interfaces.</p><h3>Module 3: Ecommerce Marketing Strategies</h3><p>ð Unlock the secrets to effective digital marketing for your Ecommerce business. ð¯ Explore a variety of marketing channels, including social media, email, and content marketing. ð¤ Understand the power of automation and personalized campaigns to boost your brand's visibility.</p><h3>Module 4: Customer Experience and Conversion Optimization</h3><p>ðï¸ Elevate your customer's journey by creating a positive and seamless online shopping experience. ð§ Implement strategies for optimizing product pages, checkout processes, and reducing cart abandonment. ð Learn how to gather feedback and utilize it to enhance customer satisfaction and loyalty.</p><h3>Module 5: Ecommerce Analytics and Metrics</h3><p>ð Dive into the world of data-driven decision-making with a focus on Ecommerce analytics. ð Explore key metrics to measure the success of your online store, including conversion rates, customer acquisition cost, and more. ð Utilize tools and techniques to analyze data and refine your marketing and operational strategies.</p><p>ð <strong>Why Choose 'Ecommerce Mastery'?</strong></p><ol><li><strong>Expert Guidance:</strong> Learn from industry experts with hands-on experience in the Ecommerce landscape.</li><li><strong>Practical Approach:</strong> Each module is designed with real-world applications, ensuring you can apply your knowledge immediately.</li><li><strong>Lifetime Access:</strong> Enjoy unlimited access to course materials, updates, and a supportive community.</li></ol><p>ð Elevate your Ecommerce game and join the ranks of successful online entrepreneurs. Enroll in 'Ecommerce Mastery' today and turn your digital dreams into reality!</p><p> </p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Introduction to eCommerce</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to eCommerce</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Setting up an eCommerce Website</h4><div><div><ul><li><div>
<span></span><h5>
Setting up an eCommerce Website</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ eCommerce Marketing Strategies</h4><div><div><ul><li><div>
<span></span><h5>
eCommerce Marketing Strategies</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Customer Experience and Conversion Optimization</h4><div><div><ul><li><div>
<span></span><h5>
Customer Experience and Conversion Optimization</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ eCommerce Analytics and Metrics</h4><div><div><ul><li><div>
<span></span><h5>
eCommerce Analytics and Metrics</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Ecommerce Training

<p>Are you looking to enhance your employees' abilities and skills in Asbestos Awareness and Removal? If yes, then you have come to the right place. Our comprehensive Asbestos Awareness and Removal course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Asbestos Awareness and Removal skills.</p><p>Whether your employees are new to Asbestos Awareness and Removal or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel.</p><p><strong><em>Why Employee Training Matters:</em></strong></p><ul><li><strong>Boost Productivity: </strong>Well-trained employees work more efficiently, driving productivity in all areas.</li><li><strong>Increase Employee Morale:</strong> Invest in your employees' growth, leading to a positive work environment and higher retention rates.</li><li><strong>Stay Ahead of Competitors: </strong>Equip your workforce with the latest skills and knowledge to outshine the competition.</li><li><strong>Ensure Compliance and Safety:</strong> Specialised training keeps your business compliant and your workplace safe.</li><li><strong>Improve Customer Satisfaction: </strong>Well-trained staff deliver exceptional service, building loyal customer relationships.</li></ul><p><strong><em>Why Choose Us?</em></strong></p><ul><li><strong>Expert-Developed Training:</strong> Industry professionals have developed valuable insights and helpful learning.</li><li><strong>Flexible Learning:</strong> Online Asbestos Awareness and Removal course allows employees to learn at their own pace.</li><li><strong>Ongoing Support:</strong> Dedicated Asbestos Awareness and Removal experts are available to guide your employees throughout the training process.</li><li><strong>Certificates of Achievement:</strong> Recognise your employees' commitment with CPD Certified certificates.</li><li><strong>Employer Dashboard:</strong> Easily track employee Asbestos Awareness and Removal progress in our user-friendly dashboard.</li></ul><p><strong><em>Empower Your Workforce Today!</em></strong></p><p>Invest in your company's future success. Join us to start your employees' Asbestos Awareness and Removal training and watch your business thrive.</p><p><strong>Compliance Central - Empowering Businesses Through Knowledge</strong></p><p><strong>Empower Your Business with Comprehensive Employee Training!</strong></p><p>At <strong>Compliance Central</strong>, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs.</p><p><strong>Course Curriculum Breakdown:</strong></p><ul><li><strong>Module 01:</strong> Asbestos Explained</li><li><strong>Module 02:</strong> Asbestos Identified</li><li><strong>Module 03:</strong> Asbestos and the Law</li><li><strong>Module 04</strong>: Risk Factors of Asbestos</li><li><strong>Module 05:</strong> Surveys and Risk Assessment</li><li><strong>Module 06:</strong> Asbestos Awareness &amp; Safety</li><li><strong>Module 07:</strong> Asbestos Containing Waste (ACW) Disposal</li><li><strong>Module 08:</strong> Accidental Disturbance of ACMs and Dealing with Emergencies</li></ul><p>Our Asbestos Awareness and Removal course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Asbestos Awareness and Removal course is ideal for new professionals looking to thrive in the Asbestos Awareness and Removal field.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Enrolling in this Asbestos Awareness and Removal course only requires a basic understanding of the English language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Completing the Asbestos Awareness and Removal course will enhance your employees' knowledge and confidence.</p><ul><li>Asbestos Removal Operative: £20,000 to £35,000 per year</li><li>Asbestos Surveyor: £22,000 to £40,000 per year</li><li>Asbestos Analyst/Laboratory Technician: £25,000 to £45,000 per year</li><li>Asbestos Project Manager: £30,000 to £55,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: £3.99 each</li><li>Outside of the UK: £9.99 each</li></ul></div>
        <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>

                        </div>

Compliance Central

Asbestos Awareness and Removal Training - For 5 Employees

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				<p><span>Register on the Hospitality Assessor today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p>
<p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p>
<p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion.</span></p>
<p><span>The Hospitality Assessor is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p>
<p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p>
<h5><b>What You Get With The Hospitality Assessor</b></h5>
<ul>
<li><span>Receive a e-certificate upon successful completion of the course</span></li>
<li><span>Get taught by experienced, professional instructors</span></li>
<li><span>Study at a time and pace that suits your learning style</span></li>
<li><span>Get instant feedback on assessments </span></li>
<li><span>24/7 help and advice via email or live chat</span></li>
<li><span>Get full tutor support on weekdays (Monday to Friday)</span></li>
</ul>					</div>
						</div>
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			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
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			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
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			<h2>Requirements:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The online training is open to all students and has no formal entry requirements. To study the Hospitality Assessor, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. </span></p>					</div>
						</div>
				</div>
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		</div>
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		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Hospitality and Revenue Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Hospitality and Revenue Management</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Business Prospect of the Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Prospect of the Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: An Overview of Hotel Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: The Process of Selection and Recruitment in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Selection and Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: The Process of Development and Training in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Development and Training in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Hospitality Management Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hospitality Management Operations</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Management of Service Quality in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Service Quality in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Importance of Revenue Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Importance of Revenue Management</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Key Performance Indicator in Hospitality Revenue Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Key Performance Indicator in Hospitality Revenue Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: The Revenue Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Revenue Management</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Supervision of Food Safety</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Supervision of Food Safety</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Food Safety Legislation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Food Safety Legislation</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Food Safety Management System</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Food Safety Management Systems</td>
					<td> </td>
					<td><span><i></i> 00:41:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15: Food Safety Management Tools</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Food Safety Management Tools</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Food Safety Training for the Staff</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Food Safety Training for the Staff</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

NVQ Assessor

Practice Assessor

Hospitality Assessor

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

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<p>The Professional Skills for Hotel Management course provides comprehensive training in various aspects of the hospitality industry, including hotel operations, front office management, housekeeping, food and beverage operations, customer satisfaction, marketing in travel and tourism, and utilizing e-hospitality technology.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Gain an understanding of the hotel industry and its operations.</li>
<li>Learn effective processes for selection, recruitment, and training in the hospitality sector.</li>
<li>Acquire skills in managing front office, housekeeping, engineering, and security operations.</li>
<li>Develop knowledge of food and beverage operations and service quality management.</li>
<li>Explore marketing strategies applicable to travel and tourism businesses.</li>
<li>Understand the significance of customer satisfaction and how to enhance it.</li>
<li>Learn how to utilize e-hospitality technology to improve hotel services and customer experience.</li>
</ol>
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<h3><strong>Why buy this Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

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<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: An Overview of Hotel Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Process of Selection and Recruitment in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Selection and Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
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					<td colspan="4">Module 03: The Process of Development and Training in Hospitality Industry</td>
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					<td><i></i></td>
					<td>The Process of Development and Training in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
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					<td colspan="4">Module 04: Management of Front Office Operations</td>
				</tr>
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					<td><i></i></td>
					<td>Management of Front Office Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
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					<td colspan="4">Module 05: Management of Housekeeping, Engineering and Security Operations</td>
				</tr>
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					<td><i></i></td>
					<td>Management of Housekeeping, Engineering and Security Operations</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Management of Food and Beverage Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Food and Beverage Operations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Management of Service Quality in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Service Quality in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Module 08: Marketing in Travel and Tourism Business</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing in Travel and Tourism Business</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
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					<td colspan="4">Module 10: E-Hospitality and Technology</td>
				</tr>
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					<td><i></i></td>
					<td>E-Hospitality and Technology</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
				</tbody></table></div>

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Professional Skills Course (PSC)

Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.
This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.
Attendees will be able to:
Write clearly, creating an greater public perception of expertise;
Be more efficient with written communication, reducing wasted time and adding to profitability; and
Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.
 
TOPICS
Benefits of using email
Purpose of E-mail
Steps to take before writing
Inflection in written messages
Effects of instant messaging and text messaging
Basic E-mail Plans
Subject Lines
Paragraph Structure
Details
Summary of Problem
Use of CC and BCC
TYPING IN ALL CAPS IS YELLING!
Proofreading
 
Online Format—Email Etiquette is a 90-minute interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.
Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York

EMAIL ETIQUETTE

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Information Security Management Principles (CISMP)

Certified Facility Manager (CFM)

Commercial & Contract Management Certification Program (CCM)

Certified Supply Chain Professional (CSCP)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

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				<div>
			<h2>Overview</h2>		</div>
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							<p><span>Level 5 Certificate in Cleaning Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.</span></p><p><span>Consisting of several modules, the course teaches you everything you need to succeed in this profession.</span></p><p><span>The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.</span></p>						</div>
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		</section>
				<section>
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				<div>
			<h3><b>Why Choose Teachers Training</b></h3>		</div>
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				<div>
			<p>Some of our website features are:</p>		</div>
				</div>
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										<span>This is a dedicated website for teaching</span>
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										<span>24/7 tutor support</span>
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										<span>Interactive Content</span>
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										<span>Affordable price</span>
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										<span>Courses accredited by the UK's top awarding bodies</span>
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										<span>100% online </span>
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										<span>Flexible deadline</span>
									</li>
						</ul>
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		</section>
				<section>
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				<div>
			<h3><b> Entry Requirements
</b></h3>		</div>
				</div>
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			<p>No formal entry requirements. You need to have:</p>		</div>
				</div>
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				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Passion for learning</span>
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											<span>
													</span>
										<span>A good understanding of the English language</span>
									</li>
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													</span>
										<span>Be motivated and hard-working</span>
									</li>
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										<span>Over the age of 16.</span>
									</li>
						</ul>
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		</section>
				<section>
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			<h3><b>Certification</b></h3>		</div>
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				<div>
							<p><b>CPD Certification from The Teachers Training</b></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
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							</div>
		</section>
							</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Level 5 Certificate in Cleaning</td>
				</tr>
								<tr>
					<td colspan="4">Module 01: An Introduction to the Cleaning Job</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Introduction to the Cleaning Job</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Diversity of Cleaning Jobs</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Diversity of Cleaning Jobs</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
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					<td colspan="4">Module 03: Cleaning Equipment, Products and Clothing</td>
				</tr>
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					<td><i></i></td>
					<td>Cleaning Equipment, Products and Clothing</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: House Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>House Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Food Kitchen and Commercial Kitchen Cleaning</td>
				</tr>
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					<td><i></i></td>
					<td>Food Kitchen and Commercial Kitchen Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Bathrooms and Toilets</td>
				</tr>
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					<td><i></i></td>
					<td>Bathrooms and Toilets</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Office Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Office Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Cleaning External Surfaces and Areas</td>
				</tr>
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					<td><i></i></td>
					<td>Cleaning External Surfaces and Areas</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Dealing with Non-Routine Waste</td>
				</tr>
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					<td><i></i></td>
					<td>Dealing with Non-Routine Waste</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Starting a Cleaning Business and Planning for it</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Starting a Cleaning Business and Planning for it</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Running the Business with Quality Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Running the Business with Quality Service</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Management of Staff</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Staff</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15 Marketing, Advertising and Sales</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing, Advertising and Sales</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Expansion Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Expansion Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 17: Business Insurance, Tax and Additional Equipment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Insurance, Tax and Additional Equipment</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
				</tbody></table>

Level 5 Certificate in Cleaning Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Level 5 Certificate in Cleaning
Module 01: An Introduction to the Cleaning Job
Module 02: The Diversity of Cleaning Jobs
Module 03: Cleaning Equipment, Products and Clothing
Module 04: House Cleaning
Module 05: Food Kitchen and Commercial Kitchen Cleaning
Module 06: Bathrooms and Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces and Areas
Module 09: Dealing with Non-Routine Waste
Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners
Module 11: Starting a Cleaning Business and Planning for it
Module 12: Running the Business with Quality Service
Module 13: Customer Satisfaction
Module 14: Management of Staff
Module 15 Marketing, Advertising and Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax and Additional Equipment
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


The Teachers Training

Health & Hygiene

Trainers Course

Public Health


Gain advanced cleaning skills with the Level 5 Certificate in Cleaning. Elevate your expertise, ensuring top-notch cleanliness standards in professional environments.

Level 5 Certificate in Cleaning

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Construction Design & Management (CDM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is a comprehensive program designed to provide in-depth knowledge and practical skills in various aspects of cleaning, housekeeping, and maintenance. This bundle includes three courses:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: British Cleaning</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Diploma in House Cleaning</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Cleaning, Decontamination and Waste Management</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is meticulously structured to cover essential topics and best practices, ensuring that learners are well-equipped to handle real-world challenges in residential, commercial, and industrial settings.</p><div data-message-author-role="assistant" data-message-id="e78b1c7a-cd6b-43c9-bfad-f48bba8d516d" dir="auto" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By completing this diploma, learners will be well-prepared to take on advanced roles in the cleaning, housekeeping, and maintenance sectors, ensuring high standards of cleanliness and hygiene in various environments.</p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this Bundle for</span></h2><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This British Cleaning, Housekeeping and Maintenance Level 5 diploma is ideal for individuals who are looking to advance their careers in the cleaning and housekeeping industry. Whether you are an entry-level worker or an experienced professional seeking to enhance your skills, this program offers valuable insights and practical knowledge to help you excel in your role.</p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Job Roles This Course is Suitable For&nbsp;</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Professional Cleaners</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Housekeepers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Maintenance Workers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Facility Managers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Environmental Services Workers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Janitorial Staff</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h2><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: British Cleaning</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: An Introduction To The Cleaning Job</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: The Diversity Of Cleaning Jobs</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Cleaning Equipment, Products And Clothing</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: House Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Food Kitchen And Commercial Kitchen Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Bathrooms And Toilets</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Office Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Cleaning External Surfaces And Areas</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Dealing With Non-Routine Waste</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Starting A Cleaning Business And Planning For It</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Running The Business With Quality Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Customer Satisfaction</li><li fr-original-style="" style="box-sizing: border-box;">Module 14: Management Of Staff</li><li fr-original-style="" style="box-sizing: border-box;">Module 15 Marketing, Advertising And Sales</li><li fr-original-style="" style="box-sizing: border-box;">Module 16: Expansion Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 17: Business Insurance, Tax And Additional Equipment</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Diploma in House Cleaning</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Introduction To House Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Cleaning Equipment And Ingredients</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Cleaning The Kitchen</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Cleaning The Bedroom And Livingroom</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Bathroom Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Cleaning And Organising A Kid&rsquo;s Room</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Cleaning Home Office</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Cleaning Walls</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Cleaning, Decontamination and Waste Management</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Cleaning In Care Services</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Decontamination And Disinfection</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Hygiene In Care Services</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Environmental Cleaning And Sanitisation</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Sterilisation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Understanding Waste Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Health &amp; Safety Responsibilities</li></ul></div>

The British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is a comprehensive program designed to equip learners with advanced knowledge and practical skills in cleaning, housekeeping, and maintenance. This diploma bundle includes three in-depth courses:
Course 01: British Cleaning
Course 02: Diploma in House Cleaning
Course 03: Cleaning, Decontamination, and Waste Management
Each course is meticulously structured to cover essential topics and best practices in cleaning, housekeeping, and maintenance, ensuring learners are prepared to handle real-world challenges in residential, commercial, and industrial settings.
By completing this diploma, learners will be well-prepared for advanced roles in cleaning, housekeeping, and maintenance, maintaining high standards of cleanliness and hygiene across various environments.
Who is this British Cleaning, Housekeeping and Maintenance Level 5 Diploma Bundle for
This British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is ideal for individuals aiming to advance their careers in the cleaning and housekeeping industry. Whether you are an entry-level worker or an experienced professional seeking to enhance your skills, this program offers valuable insights and practical knowledge to excel in cleaning, housekeeping, and maintenance.
Requirements
No prerequisites; suitable for individuals from any academic background.
Accessible course materials from any internet-enabled device.
Job Roles This British Cleaning Bundle is Suitable For 
Professional Cleaners
Housekeepers
Maintenance Workers
Facility Managers
Environmental Services Workers
Janitorial Staff
Course Curriculum
Course 01: British Cleaning
Module 01: An Introduction To The Cleaning Job
Module 02: The Diversity Of Cleaning Jobs
Module 03: Cleaning Equipment, Products And Clothing
Module 04: House Cleaning
Module 05: Food Kitchen And Commercial Kitchen Cleaning
Module 06: Bathrooms And Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces And Areas
Module 09: Dealing With Non-Routine Waste
Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners
Module 11: Starting A Cleaning Business And Planning For It
Module 12: Running The Business With Quality Service
Module 13: Customer Satisfaction
Module 14: Management Of Staff
Module 15 Marketing, Advertising And Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax And Additional Equipment
Course 02: Diploma in House Cleaning
Module 01: Introduction To House Cleaning
Module 02: Cleaning Equipment And Ingredients
Module 03: Cleaning The Kitchen
Module 04: Cleaning The Bedroom And Livingroom
Module 05: Bathroom Cleaning
Module 06: Cleaning And Organising A Kid’s Room
Module 07: Cleaning Home Office
Module 08: Cleaning Walls
Course 03: Cleaning, Decontamination and Waste Management
Module 01: Cleaning In Care Services
Module 02: Decontamination And Disinfection
Module 03: Hygiene In Care Services
Module 04: Environmental Cleaning And Sanitisation
Module 05: Sterilisation Techniques
Module 06: Understanding Waste Management
Module 07: Health & Safety Responsibilities

Course Gate

Cleaning

Housekeeping

Enhance your cleaning, housekeeping, and maintenance skills with our British Cleaning, Housekeeping, and Maintenance Level 5 Diploma. Ideal for professional cleaners, housekeepers, maintenance workers, facility managers, and more.

British Cleaning, Housekeeping and Maintenance Level 5 Diploma

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. </p>

<p>The role of a sales director is crucial in improving an organization's revenue and sales. A good sales director can affect the overall performance of a business. The course is designed with a lot of practical exercises, and modern techniques, taking the delegates' skills to an advanced level. This will help the delegates to attain the skills they require and implement what they learn in their work efficiently and to their highest potential. This course will help review overall sales strategies and how they can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives. </p>
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GBA Corporate

Advance Strategic Sales Management

Online

Cleaning Supervisor Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cleaning Supervisor Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Cleaning Supervisor
Module 1 The Diversity of Cleaning Jobs		
Module 2 Cleaning Equipment, Products and Clothing		
Module 3 House Cleaning		
Module 4 Food Kitchen and Commercial Kitchen Cleaning		
Module 5 Bathrooms and Toilets		
Module 6 Office Cleaning		
Module 7 Cleaning External Surfaces and Areas		
Module 8 Dealing with Non-Routine Waste		
Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners		
Module 10 Starting a Cleaning Business and Planning for it		
Module 11 Running the Business with Quality Service		
Module 12 Customer Satisfaction		
Module 13 Management of Staff		
Module 14 Marketing, Advertising and Sales		
Module 15 Expansion Management		
Module 16 Skills of an Effective Administrator		
Module 17 Representing Your Boss and Company		
Module 18 Organisational Skills		
Module 19 Communication Skills
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


Teaching & Training

Advance your career in facility management with this Cleaning Supervisor course. Gain essential skills in team leadership, quality control, and maintaining hygiene standards.

Cleaning Supervisor

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. This course has been designed to gain essential skills in Marketing and Sales, learn new sales techniques and how to reach the right audience at the right time. If there is a shortage of skills or resources within the business, you might want to provide this specially designed-training to help develop those skills. </p>

<p>This course will help review overall sales strategies and how marketing can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives. </p>

<p>This course will discover various sales and marketing techniques and will provide the participants with more tools and techniques to increase individual and team sales. It will highlight all of the major components required to build good connections, know the consumer and their needs and gain commitment to a sale.</p>
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