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Customer Service - Representative Course

Customer Service - Representative Course

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 3 hours 8 minutes

  • All levels

Description

Course Overview

Dive into the Customer Service - Representative basics and become fluent in the major Customer Service - Representative frameworks with Nextgen Learning Customer Service - Representative course - break into a high-paying, high-growth field.

In today's world, the Customer Service - Representative system is extremely complex, and there seems to be no one-size-fits-all solution that will work for everyone. However, Nextgen Learning begs to differ and provides you with the Customer Service - Representative course that will assist you in exploring core areas in regard to every contemporary aspect

Perhaps you enjoy constant learning and skill development. Maybe you think you'd benefit from a greater grasp of things. Maybe you're just getting into the back-to-school spirit or, you're actually considering a career move. Whatever it is you're chasing, what better way to spend the time you have between your job, family, friends, and binge-watching shows, than pursuing Customer Service - Representative knowledge? Fortunately, Nextgen Learning is committed to assisting you in learning a few new Customer Service - Representative skills.

With this Customer Service - Representative course, Nextgen aims to bridge the 'global skills gap,' boosting your career and adding extra value to your CV to help you stand out to Customer Service - Representative industry professionals. If you want to acquire some of the desirable Customer Service - Representative skills that many businesses are seeking for in this digital age, Nextgen Learning is a great place to start.

Take this Customer Service - Representative course - get ahead with expert-led training and transform your career today!

Description

Enroling in this Customer Service - Representative course can improve your Customer Service - Representative perspective, regardless of your skill levels in the Customer Service - Representative topics you want to master. If you're already a Customer Service - Representative expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Customer Service - Representative insights that will help you make the most of your time. This Customer Service - Representative course will act as a guide for you if you've ever wished to excel at Customer Service - Representative. This all-inclusive course encompasses the following easy-to-digest modules -

  • Module 01: WHY Customer Service Is CRITICAL To Your Business!

  • Module 02: Good Isn't Good Enough!

  • Module 03: We Are ALL in the 'Helping Field'

  • Module 04: Providing 'Concierge' Level Of Service

  • Module 05: The 5 Tenets Of TQM

  • Module 06: How To Boost Customer Satisfaction

  • Module 07: How To Avoid The 10 Deadly Sins Of Customer Service!

  • Module 08: More Money $$$ - Through Customer Retention

  • Module 09: How Much Is A Customer Worth? $$$

  • Module 10: Do You Understand Your Customer?

  • Module 11: Dealing With Difficult Customers

  • Module 12: 'LEAP' Into Customer Service!

  • Module 13: Exceptional Phone Service

  • Module 14: WHY Customers Buy From YOU! $$$

  • Module 15: BONUS LECTURE!!! FINAL TIPS!!!

Who is This Course for?

This Customer Service - Representative course is a great place to start if you're looking to start a new career in Customer Service - Representative field. This on-demand training is for anyone interested in gaining in-demand Customer Service - Representative proficiency to help launch a career or their business aptitude. 

Requirements

The Customer Service - Representative course requires no prior degree or experience. All you require is english proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Customer Service - Representative, without any fuss. 

Career Path

This Customer Service - Representative training will assist you develop your Customer Service - Representative ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a Customer Service - Representative professional story and personalise your path to a new career. Furthermore, developing this Customer Service - Representative skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.

Course Curriculum

Customer Service - Representative

WHY Customer Service Is CRITICAL To Your Business!

00:05:00

Good Isn't Good Enough!

00:03:00

We Are ALL in the 'Helping Field'

00:10:00

Providing 'Concierge' Level Of Service

00:06:00

The 5 Tenets Of TQM

00:03:00

How To Boost Customer Satisfaction

00:08:00

How To Avoid The 10 Deadly Sins Of Customer Service!

00:15:00

More Money $$$ - Through Customer Retention

00:05:00

How Much Is A Customer Worth? $$$

00:08:00

Do You Understand Your Customer?

00:07:00

Dealing With Difficult Customers

00:19:00

'LEAP' Into Customer Service!

00:18:00

Exceptional Phone Service

00:17:00

WHY Customers Buy From YOU! $$$

00:17:00

BONUS LECTURE!!! FINAL TIPS!!!

00:07:00

Mock Exam

Mock Exam - Customer Service - Representative

00:20:00

Final Exam

Final Exam - Customer Service - Representative

00:20:00

About The Provider

NextGen Learning
NextGen Learning
London, United Kingdom

NextGen Learning offers futuristic learning tailored for emerging leaders. Dedicated to empowering learners, this platform boasts a vast array of courses, crafted by industry...

Read more about NextGen Learning

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