Name: Cognitive Behavioural Therapy (CBT) for Eating Disorders
Price: 25 GBP
Availability: InStock

Harpenden

<h2>Brilliant Workshops</h2><p>At some point in your life you will have attended a workshop, but what happens when you are asked to deliver one? Some people relish the opportunity while others are scared by it. Whatever you feel about public speaking, it is a skill that is admired by many.</p><p>This hands-on three-day workshop will help you plan, perform and analyse your workshop. With the trainer, you will be practising the workshop you have been asked to deliver, making the learning real and giving you the chance to practice.</p><h3>Learning Objectives</h3><p>This workshop will help you:</p><ul><li>Understand the difference between trainer and facilitator</li><li>Learn key questioning skills</li><li>Discover ways of planning and designing workshops</li><li>Know your audience</li><li>Develop your own presentation style</li><li>Understand and manage group dynamics</li><li>Analyse how the presentation is going</li><li>Effectively evaluate your performance once it is over</li><li>Learn what to do next</li></ul><section>
                    <h3>Day one</h3><ul><li>Welcome and introduction</li><li>Participants are welcomed to the programme and invited to share their personal objectives and communication challenges</li><li>Participants are given an action plan template to complete throughout the workshop</li></ul><h4>What, who, when, how and why?</h4><ul><li>Trainer or facilitator?</li><li>What does the client want?</li><li>What does the client need?<ul><li>Identification</li><li>Generating solutions</li><li>Agree preferred solution</li><li>Implement solution</li></ul></li><li>Questioning skills</li><li>The learning contract</li><li>Holding up the mirror</li></ul><h4>Do I have the skills?</h4><ul><li>Playing to your strengths</li><li>Perceptual positioning</li></ul><h4>Planning and design</h4><ul><li>Types of delivery</li><li>Structuring your talk/presentation</li><li>Designing your own workshop</li><li>Pre-work - pros and cons</li><li>Tools and types of supporting resources</li></ul><h4>Know your audience</h4><ul><li>Why are they there?</li><li>Learning styles</li><li>Roles of resistance</li><li>Handouts or workbooks or other?</li><li>Timevqualityvcost</li></ul><h4>Presentation styles and your stage</h4><ul><li>Making a brilliant impact</li><li>Creating the right impression</li><li>Building your confidence</li><li>Your speech profile</li><li>The venue and room layout</li></ul><h3>Day two</h3><h4>Now it's over to you...</h4><ul><li>Opening lines</li><li>Challengevsupport model</li><li>Controlling nerves</li><li>Internal and physical warm-ups</li></ul><h4>Managing group dynamics</h4><ul><li>Ground rules - pros and cons</li><li>Dealing with challenging types of people</li><li>Stages of group dynamics</li><li>Adaptors and innovators</li><li>Social styles</li></ul><h4>How well's it going?</h4><ul><li>I think it's going well - you need more!</li><li>Energy levels</li><li>Your cultural architects</li><li>Crave the feedback</li></ul><h3>Day three</h3><h4>Evaluation</h4><ul><li>When to evaluate</li><li>What are we measuring?</li><li>Evaluation approaches</li></ul><h4>Your session evaluated</h4><ul><li>Feedback from your session</li><li>Did you measure what you wanted to measure?</li><li>What you did well/could do differently</li></ul><h3>What next?</h3><ul><li>What happens one month on? Did you make a difference?</li><li>Measuring return on investment</li><li>Learning nudges</li><li>Capture success and spread it</li></ul>


                </section>

Maximum Performance

Brilliant Workshops

<h2>Brilliant Workshops: In-House</h2><p>At some point in your life you will have attended a workshop, but what happens when you are asked to deliver one? Some people relish the opportunity while others are scared by it. Whatever you feel about public speaking, it is a skill that is admired by many.</p><p>This hands-on three-day workshop will help you plan, perform and analyse your workshop. With the trainer, you will be practising the workshop you have been asked to deliver, making the learning real and giving you the chance to practice.</p><h3>Learning Objectives</h3><p>This workshop will help you:</p><ul><li>Understand the difference between trainer and facilitator</li><li>Learn key questioning skills</li><li>Discover ways of planning and designing workshops</li><li>Know your audience</li><li>Develop your own presentation style</li><li>Understand and manage group dynamics</li><li>Analyse how the presentation is going</li><li>Effectively evaluate your performance once it is over</li><li>Learn what to do next</li></ul><section>
                    <h3>Day one</h3><ul><li>Welcome and introduction</li><li>Participants are welcomed to the programme and invited to share their personal objectives and communication challenges</li><li>Participants are given an action plan template to complete throughout the workshop</li></ul><h4>What, who, when, how and why?</h4><ul><li>Trainer or facilitator?</li><li>What does the client want?</li><li>What does the client need?<ul><li>Identification</li><li>Generating solutions</li><li>Agree preferred solution</li><li>Implement solution</li></ul></li><li>Questioning skills</li><li>The learning contract</li><li>Holding up the mirror</li></ul><h4>Do I have the skills?</h4><ul><li>Playing to your strengths</li><li>Perceptual positioning</li></ul><h4>Planning and design</h4><ul><li>Types of delivery</li><li>Structuring your talk/presentation</li><li>Designing your own workshop</li><li>Pre-work - pros and cons</li><li>Tools and types of supporting resources</li></ul><h4>Know your audience</h4><ul><li>Why are they there?</li><li>Learning styles</li><li>Roles of resistance</li><li>Handouts or workbooks or other?</li><li>Timevqualityvcost</li></ul><h4>Presentation styles and your stage</h4><ul><li>Making a brilliant impact</li><li>Creating the right impression</li><li>Building your confidence</li><li>Your speech profile</li><li>The venue and room layout</li></ul><h3>Day two</h3><h4>Now it's over to you...</h4><ul><li>Opening lines</li><li>Challengevsupport model</li><li>Controlling nerves</li><li>Internal and physical warm-ups</li></ul><h4>Managing group dynamics</h4><ul><li>Ground rules - pros and cons</li><li>Dealing with challenging types of people</li><li>Stages of group dynamics</li><li>Adaptors and innovators</li><li>Social styles</li></ul><h4>How well's it going?</h4><ul><li>I think it's going well - you need more!</li><li>Energy levels</li><li>Your cultural architects</li><li>Crave the feedback</li></ul><h3>Day three</h3><h4>Evaluation</h4><ul><li>When to evaluate</li><li>What are we measuring?</li><li>Evaluation approaches</li></ul><h4>Your session evaluated</h4><ul><li>Feedback from your session</li><li>Did you measure what you wanted to measure?</li><li>What you did well/could do differently</li></ul><h3>What next?</h3><ul><li>What happens one month on? Did you make a difference?</li><li>Measuring return on investment</li><li>Learning nudges</li><li>Capture success and spread it</li></ul>


                </section>

Brilliant Workshops: In-House

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">30 Key Secrets To Mental Acceleration &amp; Agile Thinking</span><br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The thirty-day challenge, is exactly that&hellip; a challenge.</span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;A first step in NMA (<a href="http://cocreateabetterworld.org/mind-acceleration/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">Neuroplastic Mental Acceleration</u></a>) and understanding the Science Of The Unknown Universe &ndash; all the really important information that you should have been taught at school.</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The 30-day challenge is not easy, simply because your brain has been dulled down over years of exposure to conditioning and toxic stress. Consequently, your mind is actively working against you to secure you and limit you. This program will tell you the basic 30 key secrets to reverse the problem, if that is you can accept you have one (POSITION ONE) &hellip; we all do.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Important Course Instructions</u></strong></span></p><ol id="isPasted" fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Do not rush through the videos in a few hours,</strong> this is not a race. In mental acceleration the purpose is not the acquisition of knowledge for its own sake or entertainment, for most of what you are exposed to in life is deleted by the mind to optimise its processes within the current bandwidth of your thinking. The goal in mental acceleration is to change the structure of your brain, the neuroplasticity, so ever more powerful mental programs can run enabling critical thought, creative problem solving, empathetic understanding, co creation and agile thinking. This is accomplished through a range of techniques, under the headings of Quantum Psychology and Consciousness Change Therapy.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Replay the short 5 minute videos a number of times across the day.</strong> Your brain will only register a small amount of the content each time, yet the purpose is to actualise new thoughts and ideas. The videos are thus catalysts to mental growth, to give you challenges to your thinking to expand the band width. It&rsquo;s not about retention of information, this will come with increased band width.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Each day write a blog post on your reflections on the subject at hand</strong>. Create an online private blog, and journal your journey. Write about how the subjects impact on your thinking, what thoughts come to mind; explore your capacity to build on the subject through a few considered paragraphs. There are sample blog posts for you to see what others have written before you to give you a window into other peoples thoughts.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Discuss the daily subject with as many people as possible as part of your daily conversations</strong>. Opening the mind to interactions on the subjects will allow you to begin to calibrate consciousness in others and yourself. We grow mentally through our social interactions, the higher the quality in terms of questioning in open discussion why you think the way you do, why you believe in what you do and why you value what you do, the more your mental acceleration.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Put aside doubt, delay, denial and distraction</strong> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&mdash; stay the course</strong>. You are learning the programming language of mind, moving from a mindset of limitation to a mind space where thought can expand exponentially. Your focus and dedication to the task of upgrading your mind will instruct your unconscious. There is no hiding or cheating your mind from your thoughts and actions. Your intention is clear to your unconscious, and it will manifest exactly what you think. An untrained mind, has no meaning, purpose or destiny beyond conforming to its inauthentic adopted social identity. Thus in this state, one cannot develop the brain&rsquo;s capacity to grow and for you to master theta and gamma brain waves, flow state, and hemispheric synchronisation.</li></ol>

Council For Human Development Swiss Association

Communication

Mental Health

Mind Mapping

Confidence

Coaching

Self Esteem & Confidence

Creativity

Creativity & Innovation

Start your Mind Acceleration journey here and explore over the next 30 days how your life can become a whole new wonderful experience.

30 Day Mind Acceleration Basic Course

General Admission

<h2>Influencing and Persuading with Impact: In-House</h2><h3>Use the psychology of influence to help get your way</h3><p>We all need to influence and persuade others, but most of us have a limited range of strategies, so we're not effective in certain situations or with certain people.</p><p>But this is a skill that can be learnt - an essential skill for anyone in business. This interactive and engaging workshop will give you practical tools and techniques you can use immediately to get others to say &amp;'yes' more often, to buy in to your ideas and to give you commitment.</p><h3>What's in it for you?</h3><ul><li>Acquire practical techniques and strategies for influencing with impact</li><li>Be able to get the information you need to influence others, through questioning and listening</li><li>Increase your awareness of your own behavioural style and how to adapt to others</li><li>Boost your confidence in getting buy-in to ideas (and persuading upwards)</li><li>Learn how to win people over, maintain trust and make a positive impact when persuading</li><li>Be more aware of the impact your persuasion style has and be able to vary it as needed</li></ul><section>
                    <h3>Everyday influencing</h3><ul><li>Typical situations</li><li>The difference between influencing, persuading and manipulation</li><li>How behaving ethically helps foster sustainable working relationships</li></ul><h3>Rapport and trust</h3><ul><li>Cialdini's &amp;'6 Weapons of Influence' - the seventh principle</li><li>The importance of rapport and connecting with others</li><li>Understanding the part non-verbal communication plays in influencing with impact</li><li>How trust plays a vital part in influencing others to buy your ideas</li><li>Maister's &amp;'trust equation'</li></ul><h3>Questioning and listening</h3><ul><li>Understanding what makes the other person tick</li><li>How to ensure you're asking the right questions</li><li>Effective techniques for identifying needs, motivations and circumstances in others</li><li>Listening at a deeper level for emotions, not just facts</li></ul><h3>Influencing through behavioural styles</h3><ul><li>Identifying your behavioural style</li><li>The importance of self-awareness, self-management and identifying your preferred style of persuasion</li><li>Adapting your style to persuade others</li><li>Positive intention</li></ul><h3>Getting others to do what you want</h3><ul><li>Push or pull?</li><li>How to encourage managers to see things from a different perspective</li><li>The &amp;'broken record' technique</li></ul><h3>Assertiveness</h3><ul><li>Most people fail at influencing due to a lack of confidence and assertion</li><li>What is assertiveness?</li><li>The differences between assertive, aggressive and submissive behaviour</li><li>Identifying different levels of assertion and assertive rights and responsibilities</li><li>How to make assertive requests and challenge thinking and suggestions when they're not right</li><li>How to say no without appearing difficult</li></ul><h3>Presenting your ideas to get buy-in</h3><ul><li>Six effective strategies</li><li>Why a fact-based and objective approach, with a structured argument supported by evidence, is central to influencing</li><li>How to take a logical structured approach when negotiating</li><li>The power of the word &amp;'because' and why it's essential to give reasons</li><li>How being specific helps get people to do what you want</li></ul><h3>Influence as &amp;'selling ideas'</h3><ul><li>How are you influenced? What makes you say yes? What makes you say no?</li><li>Selling the sizzle - turning features into benefits</li><li>What motivates people?</li></ul><h3>Leveraging contrast and choice</h3><ul><li>Why people like to have choice - but not too much</li><li>How to make it easier it is for them to choose</li><li>The &amp;'anchoring' technique</li></ul><h3>Persuading upwards</h3><ul><li>The challenges of persuading when others have positions of authority or power</li><li>Standing your ground - how to be assertive and come across as confident with strong characters</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Influencing and Persuading With Impact: In-House

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					<div><p>Have you ever pondered the mysteries that lie just beyond the edge of conventional understanding? Welcome to the Parapsychology Course, a bridge between the known and the unknown. This course is not just an academic endeavour; it's an invitation to a world where the mind's potential is limitless.</p><p>In this course, we will traverse the rich tapestry of parapsychology, touching upon phenomena like telepathy, clairvoyance, precognition, and psychokinesis. Each module is meticulously crafted to offer a blend of history, theory, and contemporary research. You'll be introduced to the pioneers of the field, their groundbreaking work, and the modern methodologies that continue to push boundaries.</p><p>But it's not just about learning; it's about questioning. As you progress, you'll be encouraged to challenge established notions, debate with peers, and form your own perspectives. The course culminates in a project where you'll have the opportunity to delve into a parapsychological topic of your choice, applying all the knowledge you've garnered.</p><p>By the end of this transformative journey, you won't just have knowledge; you'll have insight. You'll be equipped to look at the world with a renewed sense of wonder, appreciating the vastness of human potential and the mysteries that await exploration.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Understand the historical context and evolution of parapsychology.</span>
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										<span>Differentiate between various paranormal phenomena.</span>
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										<span>Critically evaluate research and studies in the field.</span>
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										<span>Develop an understanding of the methodologies used in parapsychological research.</span>
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										<span>Recognise the ethical considerations in parapsychological studies.</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Gain a comprehensive understanding of parapsychology.</span>
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										<span>Enhance critical thinking skills in evaluating paranormal claims.</span>
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										<span>Join a community of like-minded enthusiasts.</span>
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										<span>Stay updated with the latest research in the field.</span>
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										<span>Foster a deeper appreciation for the mysteries of the human mind.</span>
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			<h2> <b>Career Path</b></h2>		</div>
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										<span>Parapsychology Researcher</span>
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										<span>Paranormal Author</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>An open mind and curiosity about the paranormal.</span>
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										<span>Basic understanding of scientific research methods.</span>
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										<span>Access to a computer or tablet for online resources.</span>
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                            <div>
                                <h2>Course Curriculum</h2>
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<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Parapsychology and Paranormal</strong></td>
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					<td>▶</td>
					<td>Introduction to Parapsychology and Paranormal</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Module 2: Probability and Coincidence</strong></td>
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					<td>▶</td>
					<td>Probability and Coincidence</td><td><span>🕐 00:18:00</span></td>
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					<td colspan="4"><strong>Module 3: Placebo Effect</strong></td>
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					<td>▶</td>
					<td>Placebo Effect</td><td><span>🕐 00:15:00</span></td>
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					<td colspan="4"><strong>Module 4: Physical Manifestations and Reactions</strong></td>
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					<td>▶</td>
					<td>Physical Manifestations and Reactions</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Module 5: Manifestation on the Conscious &amp; Subconscious Mind</strong></td>
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					<td>▶</td>
					<td>Manifestation on the Conscious &amp; Subconscious Mind</td><td><span>🕐 00:16:00</span></td>
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					<td colspan="4"><strong>Module 6: Meditation</strong></td>
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					<td>▶</td>
					<td>Meditation</td><td><span>🕐 00:17:00</span></td>
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					<td colspan="4"><strong>Module 7: Astrology</strong></td>
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					<td>▶</td>
					<td>Astrology</td><td><span>🕐 00:12:00</span></td>
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					<td colspan="4"><strong>Module 8: The Psychology of Psychic Fraud</strong></td>
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					<td>The Psychology of Psychic Fraud</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Module 9: Investigating Aliens and UFO</strong></td>
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					<td>▶</td>
					<td>Investigating Aliens and UFO</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: The Origin and Legends in Different Cultures</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Origin and Legends in Different Cultures</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Exploring the Theories</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring the Theories</td><td><span>🕐 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Higher Psychology

Online Course Marketing

Online Course Creation

Psychic Development

Parapsychology

Professional Skills Course (PSC)

Journey through the enigmatic world of parapsychology, understanding the unseen and challenging conventional beliefs.

Parapsychology Course

<div>
	<h3><strong>Description:</strong></h3>
<p><span>Did you ever face a situation in your workplace like you are not happy with the decision taken by your supervisor? And you wanted to ask someone else that what are they thinking about the decision; whether they would make the same thing? This Employee Dispute Resolution Course offers employees just that chance, using a formalized procedure to ask, consider, and resolve just these sorts of questions. Here, everything you need to know about employee dispute resolution through meditation.</span></p>
<p><span>So, why waiting just join this course today and brush up your skills and knowledge.</span></p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li>Learn the definition and terms of peer review process</li>
<li>Get to know a system for employees to file grievances and a management to respond</li>
<li>Learn how to select a facilitator as well as a panel</li>
<li>Know the things that are involved in the hearing process, starting from preliminary meetings to the hearing, and the decision procedures</li>
<li>Get to know about the responsibilities and of the powers a panel should possess</li>
<li>Learn to execute the professional questioning methods as well as the probing techniques</li>
<li>Learn the reasons for which the peer review panels fail and you can overcome these risks</li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Employee Dispute Resolution Course </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Employee Dispute Resolution Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Peer Review?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Initiating the Process</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Peer Review Panel</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Asking Questions</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Peer Review Process</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Panel Walk Through</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Does the Process Fail?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam-  Employee Dispute Resolution Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam-  Employee Dispute Resolution Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Learning & Development

Complaint Handling

Professional payroll & pensions qualifications (CIPP)

Employee Management

Employee Dispute Resolution Course

Yorkshire Hypnotherapy Training

Hypnotherapy

If you prefer the convenience of learning from home, or live outside the UK, join our online hypnotherapy training. We welcome students from all over the world* and you can study at either Foundation or Practitioner levels. If you want to train during the week, our midweek class offers a blended option, including both online and in-person students. This involves attending for one full day, then thirty-eight half days (one per week in term time only). It starts in September, so the Foundation level ends in January and the Practitioner level in July. Availability of blended places is limited, so please complete the enrolment form in good time.

ONLINE HYPNOTHERAPY TRAINING

Practitioner Level (10 modules)

Foundation Level (4 modules)

Deposit

<p>Welcome to the Sales and Negotiation Skills Masterclass, where we equip you with the necessary skills to drive your sales career to greater heights. This course is designed to give you the tools and techniques to excel in sales and negotiation.</p><p>Our course will guide you through the pre-suppositional sales process, SMART management of emotions, and prospecting by networking, phone, and online. You will also learn the art of objection handling, closing the sale, and selling season tickets. With a focus on personality types and body language, we teach you how to read your prospects and negotiate successfully. Join us and become a skilled sales consultant in demand in today's competitive market.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Apply the pre-suppositional sales process to identify the prospect's worldviews.</li><li>Manage emotions using the SMART process to overcome obstacles in sales.</li><li>Utilise various prospecting techniques such as networking, phone, and online to generate leads.</li><li>Read body language and understand personality types to establish connections with prospects.</li><li>Master negotiation techniques to handle objections and close sales effectively.</li><li>Sell season tickets using persuasive language and build long-term customer relationships.</li></ul><p><strong>Course Curriculum: </strong></p><p><strong>Introduction To The Sales And Negotiation Skills Masterclass</strong></p><ul><li>Prepare The Train Driver - Self Development For The Sales Consultant</li><li>Pre-suppositional Sales - Pre-Suppositions And Worldviews</li><li>The SMART Process - Learn How To Manage Emotions</li><li>The Coaches - Getting Ready For Passengers</li><li>The Train Route - Planning Your Sales Route</li><li>Selling Tickets - Understanding How Prospecting Works</li><li>Prospecting By Networking</li><li>Prospecting By Phone</li><li>Online Prospecting</li><li>Making Friends - Friendliness And Personality Types</li><li>Body Language - How To Read Your Prospect</li><li>Listening Station - Questioning And Listening</li><li>Negotiation Station - How To Negotiate Successfully</li><li>Objection Handling - How To Handle Objections To The Sale</li><li>Closing The Sale</li><li>Selling Season Tickets</li></ul><p><strong>How is the course assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Sales Consultant: £25,000 - £60,000 per year</li><li>Account Manager: £25,000 - £50,000 per year</li><li>Business Development Manager: £25,000 - £60,000 per year</li><li>Sales Manager: £30,000 - £80,000 per year</li><li>Customer Success Manager: £25,000 - £45,000 per year</li><li>Sales Executive: £20,000 - £40,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div> <p>You can apply for a CPD Accredited PDF Certificate at the cost of £9.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p>Hard copy can be sent to you via post at the expense of £15.</p> </div>

                        </div>

One Education

Sales & Negotiation Skills Course

<h2>Influencing and Persuading with Impact</h2><h3>Use the psychology of influence to help get your way</h3><p>We all need to influence and persuade others, but most of us have a limited range of strategies, so we're not effective in certain situations or with certain people.</p><p>But this is a skill that can be learnt - an essential skill for anyone in business. This interactive and engaging workshop will give you practical tools and techniques you can use immediately to get others to say &amp;'yes' more often, to buy in to your ideas and to give you commitment.</p><p><strong>Delivery:</strong> Available as a full-day, half-day, bite-sized programme or webinar. Virtual and in-house delivery options. </p><h3>What's in it for you?</h3><ul><li>Acquire practical techniques and strategies for influencing with impact</li><li>Be able to get the information you need to influence others, through questioning and listening</li><li>Increase your awareness of your own behavioural style and how to adapt to others</li><li>Boost your confidence in getting buy-in to ideas (and persuading upwards)</li><li>Learn how to win people over, maintain trust and make a positive impact when persuading</li><li>Be more aware of the impact your persuasion style has and be able to vary it as needed</li></ul><section>
                    <h3>Everyday influencing</h3><ul><li>Typical situations</li><li>The difference between influencing, persuading and manipulation</li><li>How behaving ethically helps foster sustainable working relationships</li></ul><h3>Rapport and trust</h3><ul><li>Cialdini's &amp;'6 Weapons of Influence' - the seventh principle</li><li>The importance of rapport and connecting with others</li><li>Understanding the part non-verbal communication plays in influencing with impact</li><li>How trust plays a vital part in influencing others to buy your ideas</li><li>Maister's &amp;'trust equation'</li></ul><h3>Questioning and listening</h3><ul><li>Understanding what makes the other person tick</li><li>How to ensure you're asking the right questions</li><li>Effective techniques for identifying needs, motivations and circumstances in others</li><li>Listening at a deeper level for emotions, not just facts</li></ul><h3>Influencing through behavioural styles</h3><ul><li>Identifying your behavioural style</li><li>The importance of self-awareness, self-management and identifying your preferred style of persuasion</li><li>Adapting your style to persuade others</li><li>Positive intention</li></ul><h3>Getting others to do what you want</h3><ul><li>Push or pull?</li><li>How to encourage managers to see things from a different perspective</li><li>The &amp;'broken record' technique</li></ul><h3>Assertiveness</h3><ul><li>Most people fail at influencing due to a lack of confidence and assertion</li><li>What is assertiveness?</li><li>The differences between assertive, aggressive and submissive behaviour</li><li>Identifying different levels of assertion and assertive rights and responsibilities</li><li>How to make assertive requests and challenge thinking and suggestions when they're not right</li><li>How to say no without appearing difficult</li></ul><h3>Presenting your ideas to get buy-in</h3><ul><li>Six effective strategies</li><li>Why a fact-based and objective approach, with a structured argument supported by evidence, is central to influencing</li><li>How to take a logical structured approach when negotiating</li><li>The power of the word &amp;'because' and why it's essential to give reasons</li><li>How being specific helps get people to do what you want</li></ul><h3>Influence as &amp;'selling ideas'</h3><ul><li>How are you influenced? What makes you say yes? What makes you say no?</li><li>Selling the sizzle - turning features into benefits</li><li>What motivates people?</li></ul><h3>Leveraging contrast and choice</h3><ul><li>Why people like to have choice - but not too much</li><li>How to make it easier it is for them to choose</li><li>The &amp;'anchoring' technique</li></ul><h3>Persuading upwards</h3><ul><li>The challenges of persuading when others have positions of authority or power</li><li>Standing your ground - how to be assertive and come across as confident with strong characters</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Influencing and Persuading With Impact

<section>
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				</div>
				<div>
				<div>
					<div><p>Cognitive Behavioural Therapy (CBT) for Eating Disorders course is designed for individuals who want to improve dysfunctional emotions, behaviour and thoughts. By completing the course, learners will be able give Cognitive-behavioural therapy (CBT) to eating disorder.</p></div>
				</div>
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			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
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			</div>
				</div>
						</div>
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						</div>
			</div>
		</section>
				<section>
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				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
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			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
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											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
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						</div>
			</div>
		</div>
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			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CBT Eating Disorders Promo</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>About the Tutor</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>About the Course</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>CBT &amp; Therapeutic principles</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What is CBT (the CBT model)</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>NICE guidelines</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The therapeutic alliance, Trust and Empathy</td><td><span>🕐 00:07:00</span></td>
				</tr>
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					<td>▶</td>
					<td>Ethics of the therapy</td><td><span>🕐 00:05:00</span></td>
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					<td colspan="4"><strong>The Psychology &amp; Causations of Eating Disorders</strong></td>
				</tr>
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					<td>▶</td>
					<td>Eating disorders: Categorisations</td><td><span>🕐 00:07:00</span></td>
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								<tr>
					<td>▶</td>
					<td>Core Psychopathology of Eating Disorders</td><td><span>🕐 00:07:00</span></td>
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					<td>▶</td>
					<td>Co-morbid psychiatric illness</td><td><span>🕐 00:07:00</span></td>
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					<td>▶</td>
					<td>Social and Family factors</td><td><span>🕐 00:08:00</span></td>
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								<tr>
					<td>▶</td>
					<td>Cognitive factors</td><td><span>🕐 00:07:00</span></td>
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					<td>▶</td>
					<td>Emotional factors</td><td><span>🕐 00:09:00</span></td>
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					<td colspan="4"><strong>The Assessment &amp; Planning</strong></td>
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					<td>▶</td>
					<td>First session - Assessment</td><td><span>🕐 00:08:00</span></td>
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					<td>Dietary and Nutritional issues</td><td><span>🕐 00:06:00</span></td>
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					<td>Setting Goals with the client</td><td><span>🕐 00:07:00</span></td>
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					<td>Motivational factors</td><td><span>🕐 00:07:00</span></td>
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					<td colspan="4"><strong>CBT in Practice</strong></td>
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					<td>▶</td>
					<td>Working with Anxiety</td><td><span>🕐 00:05:00</span></td>
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					<td>▶</td>
					<td>The Socratic approach (Socratic questioning)</td><td><span>🕐 00:06:00</span></td>
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					<td>▶</td>
					<td>Psychoeducation</td><td><span>🕐 00:04:00</span></td>
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					<td>▶</td>
					<td>The 'Exposure' technique</td><td><span>🕐 00:07:00</span></td>
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								<tr>
					<td>▶</td>
					<td>Working with Beliefs (shape, weight, food)</td><td><span>🕐 00:07:00</span></td>
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								<tr>
					<td>▶</td>
					<td>Behavioural Experiments</td><td><span>🕐 00:07:00</span></td>
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					<td colspan="4"><strong>Reviewing &amp; Wrapping up</strong></td>
				</tr>
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					<td>▶</td>
					<td>Designing and Reviewing Action plans</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Concluding therapy successfully</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Follow up and Relapse Prevention</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank you and Good Bye!</td><td><span>🕐 00:02:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Nutritional Therapist

Psychology Counselling

Cognitive Behavioural Therapy (CBT)

Centre for Counselling & Psychotherapy Training (CCPT)

Cognitive Therapy

Eating Disorder

Cognitive Behavioural Therapy (CBT) for Eating Disorders course is designed for individuals who want to improve dysfunctional emotions,

Cognitive Behavioural Therapy (CBT) for Eating Disorders

Reading

Nottingham

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

Birmingham

<p><strong>Background</strong></p>
<p>Research suggests that teachers ask between 300 and 400 questions a day. Imagine that &ndash; it comes to roughly 2 questions every minute! That is a lot of questions. But there is something more important than the number of questions we ask, it is why we ask those questions, what type of questions we ask, how we ask those questions and the quality of feedback we give to pupils. When used effectively, questioning is a useful teaching and learning strategy. During this workshop we will discuss how questioning can be used effectively to assess, challenge and stretch pupils progress.</p>
<p>&nbsp;</p>
<p><strong>Who is this course for?</strong></p>
<p>Teachers, trainee teachers, teaching assistanst, learning support assistanst</p>
<p>&nbsp;</p>
<p><strong>What will be covered? </strong></p>
<ul>
<li>our brains and the types of questions we ask</li>
<li>how questions are used in classrooms</li>
<li>practical strategies to make questioning more effective</li>
<li>questioning to assess, stretch and challenge</li>
</ul>

Marell Consulting Limited

When used effectively, questioning is a useful teaching and learning strategy. During this workshop we will discuss how questioning can be used effectively to assess, challenge and stretch pupils progress.

Effective Questioning

This does not include the cost of travel which will be charged at £0.45 per mile for return travel to your school from our offices in Birmingham. 

Group fee for up to 20 people

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They often say, &ldquo;Fake it until you make it.&rdquo; But is this advice truly effective? Many of us have experienced the discomfort of being that person standing alone in the corner of a networking event, holding a cup of coffee, grappling with anxiety, and wondering how to break into a group conversation, all while questioning whether we are interesting enough to be heard.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this webinar, we will address the concept of Networking Anxiety and how to overcome negative beliefs and mindsets and we will also discuss key techniques to boost your confidence. Finally, we will explore how to develop effective networking skills such as starting conversations, active listening, and making memorable impressions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Join this webinar to gather some useful tips that will help you create meaningful connections.</p>

Bayfield Training

They often say, “Fake it until you make it.” But is this advice truly effective? Many of us have experienced the discomfort of being that person standing alone in the corner of a networking event, holding a cup of coffee, grappling with anxiety, and wondering how to break into a group conversation, all while questioning whether we are interesting enough to be heard.

In this webinar, we will address the concept of Networking Anxiety and how to overcome negative beliefs and mindsets and we will also discuss key techniques to boost your confidence. Finally, we will explore how to develop effective networking skills such as starting conversations, active listening, and making memorable impressions.

Join this webinar to gather some useful tips that will help you create meaningful connections.

Free Webinar | Demystifying Networking: Strategies for Overcoming Networking Anxiety

<div>
	<h3><strong>Description</strong></h3>
<p><span>Learn the necessary skills for becoming an excellent orator with the <strong>Communication Course: Questioning and Listening</strong> course.</span></p>
<p><span>Communication plays a vital part in every sphere of your life. Whether you need a pass a job interview or need to request something from a person, appropriate language use is a must. The course is designed to enhance your communication skills.  The course starts by explaining the term 'questioning' and explains the reasons for asking a question. As the course lesson proceeds, you will understand the main body language cues, and signs while questioning. The role of emotional intelligence and the use of body languages at the time of questioning will also be discussed in the course. </span></p>
<p><span>Apart from these, the course illustrates 12 different types of questions along with the pros and cons, examples, and interpersonal implications of these questions. The active listening skills and the strategies of becoming a sound listener will also be explored in the course. Upon completion, you will able to respond appropriately to possible questions.</span></p>
<h3><b>Assessment:</b></h3>
<p>This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.</p>
<h3><strong>Certification:</strong></h3>
<p>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</p>
<h3><b>Who is this Course for?</b></h3>
<p><strong>Communication Course: Questioning and Listening</strong> is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic background.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Communication Course: Questioning and Listening</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Introduction to The Ultimate Guide to Questioning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> The Fundamentals - What &amp; Why</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is questioning?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What can questions do?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we ask questions?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Active listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Are you listening?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Active Listening Exercise</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Body language</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Body language</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 12 Different Types of Questions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the 12 question types</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closed questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tag or tail questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Open questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Imagine questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Funnel questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Probing questions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recall &amp; process questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Socratic questions - 6 types</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loaded questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rhetorical questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How can people respond to questions?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>8 possible question responses</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Summary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary of Ultimate Guide To Questioning</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assessment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Communication Course: Questioning and Listening</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Listening Skills

Business Communication Skills

Listening & Speaking

Interviewing Skills

Communication Course: Questioning and Listening

<p style="font-size: 16px; color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color:#FF0000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99!</strong>
<br fr-original-style="" style="box-sizing: border-box;"> (Limited period only.)</p>

<p style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">As with all ZandaX courses, you can return to re-run, review and revise as often as you like!</em></strong><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">(12 month unlimited single user license)</em></p><p style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After taking this course, you&#39;ll be able to:</p>
<li fr-original-style="" style="box-sizing: border-box;">Ask the right questions to discover what people think
</li>
<li fr-original-style="" style="box-sizing: border-box;">Use the Funnel to direct conversations to a satisfactory end point
</li>
<li fr-original-style="" style="box-sizing: border-box;">Apply the Five Levels of Listening to how you listen to others
</li>
<li fr-original-style="" style="box-sizing: border-box;">Listen actively during every conversation that&#39;s important to you
</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand the basics of face-to-face communication
</li>
<li fr-original-style="" style="box-sizing: border-box;">Start off right when meeting people in person
</li>
<li fr-original-style="" style="box-sizing: border-box;">Set your own rules for success - and stick to them

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">


<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn the Core Skills That Will Supercharge Your Communication</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Questioning, Listening and Face-to-Face Communication course has been developed for anyone who wants to improve their core communication skills. And the skills we cover here are probably the most important you&#39;ll ever need.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will enable you to communicate clearly, confidently and effectively.</p>


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
Anyone who wants to improve the core communication skills of questioning, listening and face to face communication, whether for themselves or for their staff, and for situations that cover work, home and friends.
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-Course Requirements</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to improve the communication skills that everyone needs!
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Path:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Just think:</strong> how will you benefit when you know how to ask questions effectively, employ active listening and communicate effectively face-to-face?</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to get so much more from your communications when you employ the skills and knowledge we present in this course.</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline:</strong></p>

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Verbal Skills and Asking Questions
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Open and Closed Questions
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Five Levels of Listening
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Active Listening
</li>
<li fr-original-style="" style="box-sizing: border-box;"> About Face-to-Face Communication
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Starting Off Right
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Rules for Success
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up
</li>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[NOTE: An interactive workbook is provided to support your learning]</p>

ZandaX

Meeting Skills

Active Listening

Learn the vital core skills of questioning and listening skills, and face-to-face communication.
Includes Verbal Skills & Asking Questions, Open & Closed Questions, The Funnel, Active Listening, Face‐to‐Face Communication, Rules for Success

Questioning, Listening & Face-to Face Communication

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



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Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

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Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

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				<p><span>Register on the Communication: The Ultimate Guide to Questioning &amp; Listening today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.</span></p><p><span>The Communication: The Ultimate Guide to Questioning &amp; Listening course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The Communication: The Ultimate Guide to Questioning &amp; Listening course</b></h5><ul><li><span>Receive a e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
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			<h2>Course Design</h2>		</div>
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				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
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			<h2>Certification</h2>		</div>
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				<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p>					</div>
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			<h2>Who Is This Course For:</h2>		</div>
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				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
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			<h2>Requirements:</h2>		</div>
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				<p><span>The online training is open to all students and has no formal entry requirements. To study the Communication: The Ultimate Guide to Questioning &amp; Listening course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
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				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Introduction to The Ultimate Guide to Questioning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Introduction</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Fundamentals - What &amp; Why</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is questioning?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What can questions do?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we ask questions?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Active listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Are you listening?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Active Listening Exercise</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Body language</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Body language</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 12 Different Types of Questions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the 12 question types</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closed questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tag or tail questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Open questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Imagine questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Funnel questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Probing questions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recall &amp; process questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Socratic questions - 6 types</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loaded questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rhetorical questions</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How can people respond to questions?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>8 possible question responses</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Summary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary of Ultimate Guide To Questioning</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
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                                    Are there any prerequisites for taking the course?
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                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
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                                    Can I access the course at any time, or is there a set
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                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
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                                    How long will I have access to the course?
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                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
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                                    Is there a certificate of completion provided after
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                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
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                                    Can I switch courses or get a refund if I'm not satisfied
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                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
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                                    How do I track my progress in the course?
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                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
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                                    What if I have technical issues or difficulties with the
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                                    <p>
                                        If you encounter technical issues or content-related
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                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
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Janets

Trainers Course

Teaching Online

Communication: The Ultimate Guide to Questioning & Listening

<div>
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		</section>
							</div>
				</div>
			<p><span>Listening is a conscious activity which requires attention. Rather than waiting to speak, you need to listen attentively to fully understand the other person. Remember, there is no point in asking a question if you do not intend to listen carefully to the answer!</span></p>
<p><span>The Communication: The Ultimate Guide to Questioning &amp; Listening is designed to help you think about how you communicate verbally. The course includes information on the processes involved and the steps you can take to help ensure that verbal or spoken messages are received as intended. Through this course you will learn, examine and be able to apply; what questions are, what they can do and why we ask them. As well as examining and practicing active listening and common body language cues. In additional you will be able to recognize and respond to both positive and negative question responses.</span></p>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<h3><strong>What you'll learn</strong></h3>
<ul>
<li><span>Answer - 'what is questioning?'</span></li>
<li>Understands and can apply what questions can do</li>
<li>Unpick why we ask questions</li>
<li><span>Examine what active listening is</span></li>
<li><span>Undertake an active listening exercise</span></li>
<li><span>Appreciate the role of body language</span></li>
<li><span>Recognize the main body language cues and signs as they relate to questions &amp; answers</span></li>
<li><span>Use, understand and appreciate 12 question types</span></li>
<li><span>recognize, appreciate and use 12 different types of questions - including; the pros and cons, examples and interpersonal implications</span></li>
<li><span>Appreciate and respond appropriately to possible question responses</span></li>
<li><span>Appreciate the role of emotional intelligence</span></li>
<li><span>Download a series of 'Top Ten Questions'</span></li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<h3><strong>Requirements</strong></h3>
</div>
<div>
<div>
<div>
<div>
<div>
<ul>
<li>Some method of jotting down thoughts, notes and quiz answers</li>
<li>The 8th question type video (Socratic) has a supporting document</li>
</ul>
</div>
</div>
</div>
</div>
</div><table>				<tbody><tr>
					<td colspan="4">Introduction to The Ultimate Guide to Questioning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Fundamentals - What &amp; Why</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is questioning?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What can questions do?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we ask questions?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Active listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Are you listening?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Active Listening Exercise</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Body language</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Body language</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 12 Different Types of Questions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the 12 question types</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closed questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tag or tail questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Open questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Imagine questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Funnel questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Probing questions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recall &amp; process questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Socratic questions - 6 types</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loaded questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rhetorical questions</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How can people respond to questions?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>8 possible question responses</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Summary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary of Ultimate Guide To Questioning</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Course Certification</td>
				</tr>
				</tbody></table>

iStudy UK

Study Skills

<p>Understand the pull and push energy that are two forms of interpersonal power. Questions gain their power from pull energy, directing others to move with you. Understand when and how to use open-ended and close-ended questions. We will show you how to help buyers make decisions by taking a storyline approach using STeR questions.</p><h3>Learning Objectives</h3><p>Explain the persuasive power of questions, Implement two essential questioning techniques, Describe the benefits of STÄR questions that steer conversations to win-win outcomes</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Questioning Skills: Introduction to STÄR Questions

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This short workshop introduces delegates to a new way of experiencing the learner review process, making it meaningful for the learner, employer and assessor.</em></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The workshop will<br fr-original-style="" style="box-sizing: border-box;"></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore the value of a meaningful review for learners&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Identify how to use intrinsic motivation to drive learners&#39; progress and engagement</li><li fr-original-style="" style="box-sizing: border-box;">Identify the value of the reflection process and how to use this in the review narrative &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Explore questioning techniques </li><li fr-original-style="" style="box-sizing: border-box;">Provide a new perspective on the review process</li></ul>

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